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Mar 13

LAPDoc: Layout-Aware Prompting for Documents

Recent advances in training large language models (LLMs) using massive amounts of solely textual data lead to strong generalization across many domains and tasks, including document-specific tasks. Opposed to that there is a trend to train multi-modal transformer architectures tailored for document understanding that are designed specifically to fuse textual inputs with the corresponding document layout. This involves a separate fine-tuning step for which additional training data is required. At present, no document transformers with comparable generalization to LLMs are available That raises the question which type of model is to be preferred for document understanding tasks. In this paper we investigate the possibility to use purely text-based LLMs for document-specific tasks by using layout enrichment. We explore drop-in modifications and rule-based methods to enrich purely textual LLM prompts with layout information. In our experiments we investigate the effects on the commercial ChatGPT model and the open-source LLM Solar. We demonstrate that using our approach both LLMs show improved performance on various standard document benchmarks. In addition, we study the impact of noisy OCR and layout errors, as well as the limitations of LLMs when it comes to utilizing document layout. Our results indicate that layout enrichment can improve the performance of purely text-based LLMs for document understanding by up to 15% compared to just using plain document text. In conclusion, this approach should be considered for the best model choice between text-based LLM or multi-modal document transformers.

GUARD: Role-playing to Generate Natural-language Jailbreakings to Test Guideline Adherence of Large Language Models

The discovery of "jailbreaks" to bypass safety filters of Large Language Models (LLMs) and harmful responses have encouraged the community to implement safety measures. One major safety measure is to proactively test the LLMs with jailbreaks prior to the release. Therefore, such testing will require a method that can generate jailbreaks massively and efficiently. In this paper, we follow a novel yet intuitive strategy to generate jailbreaks in the style of the human generation. We propose a role-playing system that assigns four different roles to the user LLMs to collaborate on new jailbreaks. Furthermore, we collect existing jailbreaks and split them into different independent characteristics using clustering frequency and semantic patterns sentence by sentence. We organize these characteristics into a knowledge graph, making them more accessible and easier to retrieve. Our system of different roles will leverage this knowledge graph to generate new jailbreaks, which have proved effective in inducing LLMs to generate unethical or guideline-violating responses. In addition, we also pioneer a setting in our system that will automatically follow the government-issued guidelines to generate jailbreaks to test whether LLMs follow the guidelines accordingly. We refer to our system as GUARD (Guideline Upholding through Adaptive Role-play Diagnostics). We have empirically validated the effectiveness of GUARD on three cutting-edge open-sourced LLMs (Vicuna-13B, LongChat-7B, and Llama-2-7B), as well as a widely-utilized commercial LLM (ChatGPT). Moreover, our work extends to the realm of vision language models (MiniGPT-v2 and Gemini Vision Pro), showcasing GUARD's versatility and contributing valuable insights for the development of safer, more reliable LLM-based applications across diverse modalities.

Can Open-Source LLMs Compete with Commercial Models? Exploring the Few-Shot Performance of Current GPT Models in Biomedical Tasks

Commercial large language models (LLMs), like OpenAI's GPT-4 powering ChatGPT and Anthropic's Claude 3 Opus, have dominated natural language processing (NLP) benchmarks across different domains. New competing Open-Source alternatives like Mixtral 8x7B or Llama 3 have emerged and seem to be closing the gap while often offering higher throughput and being less costly to use. Open-Source LLMs can also be self-hosted, which makes them interesting for enterprise and clinical use cases where sensitive data should not be processed by third parties. We participated in the 12th BioASQ challenge, which is a retrieval augmented generation (RAG) setting, and explored the performance of current GPT models Claude 3 Opus, GPT-3.5-turbo and Mixtral 8x7b with in-context learning (zero-shot, few-shot) and QLoRa fine-tuning. We also explored how additional relevant knowledge from Wikipedia added to the context-window of the LLM might improve their performance. Mixtral 8x7b was competitive in the 10-shot setting, both with and without fine-tuning, but failed to produce usable results in the zero-shot setting. QLoRa fine-tuning and Wikipedia context did not lead to measurable performance gains. Our results indicate that the performance gap between commercial and open-source models in RAG setups exists mainly in the zero-shot setting and can be closed by simply collecting few-shot examples for domain-specific use cases. The code needed to rerun these experiments is available through GitHub.

TCRA-LLM: Token Compression Retrieval Augmented Large Language Model for Inference Cost Reduction

Since ChatGPT released its API for public use, the number of applications built on top of commercial large language models (LLMs) increase exponentially. One popular usage of such models is leveraging its in-context learning ability and generating responses given user queries leveraging knowledge obtained by retrieval augmentation. One problem of deploying commercial retrieval-augmented LLMs is the cost due to the additionally retrieved context that largely increases the input token size of the LLMs. To mitigate this, we propose a token compression scheme that includes two methods: summarization compression and semantic compression. The first method applies a T5-based model that is fine-tuned by datasets generated using self-instruct containing samples with varying lengths and reduce token size by doing summarization. The second method further compresses the token size by removing words with lower impact on the semantic. In order to adequately evaluate the effectiveness of the proposed methods, we propose and utilize a dataset called Food-Recommendation DB (FRDB) focusing on food recommendation for women around pregnancy period or infants. Our summarization compression can reduce 65% of the retrieval token size with further 0.3% improvement on the accuracy; semantic compression provides a more flexible way to trade-off the token size with performance, for which we can reduce the token size by 20% with only 1.6% of accuracy drop.

BiasAsker: Measuring the Bias in Conversational AI System

Powered by advanced Artificial Intelligence (AI) techniques, conversational AI systems, such as ChatGPT and digital assistants like Siri, have been widely deployed in daily life. However, such systems may still produce content containing biases and stereotypes, causing potential social problems. Due to the data-driven, black-box nature of modern AI techniques, comprehensively identifying and measuring biases in conversational systems remains a challenging task. Particularly, it is hard to generate inputs that can comprehensively trigger potential bias due to the lack of data containing both social groups as well as biased properties. In addition, modern conversational systems can produce diverse responses (e.g., chatting and explanation), which makes existing bias detection methods simply based on the sentiment and the toxicity hardly being adopted. In this paper, we propose BiasAsker, an automated framework to identify and measure social bias in conversational AI systems. To obtain social groups and biased properties, we construct a comprehensive social bias dataset, containing a total of 841 groups and 8,110 biased properties. Given the dataset, BiasAsker automatically generates questions and adopts a novel method based on existence measurement to identify two types of biases (i.e., absolute bias and related bias) in conversational systems. Extensive experiments on 8 commercial systems and 2 famous research models, such as ChatGPT and GPT-3, show that 32.83% of the questions generated by BiasAsker can trigger biased behaviors in these widely deployed conversational systems. All the code, data, and experimental results have been released to facilitate future research.

AgentTuning: Enabling Generalized Agent Abilities for LLMs

Open large language models (LLMs) with great performance in various tasks have significantly advanced the development of LLMs. However, they are far inferior to commercial models such as ChatGPT and GPT-4 when acting as agents to tackle complex tasks in the real world. These agent tasks employ LLMs as the central controller responsible for planning, memorization, and tool utilization, necessitating both fine-grained prompting methods and robust LLMs to achieve satisfactory performance. Though many prompting methods have been proposed to complete particular agent tasks, there is lack of research focusing on improving the agent capabilities of LLMs themselves without compromising their general abilities. In this work, we present AgentTuning, a simple and general method to enhance the agent abilities of LLMs while maintaining their general LLM capabilities. We construct AgentInstruct, a lightweight instruction-tuning dataset containing high-quality interaction trajectories. We employ a hybrid instruction-tuning strategy by combining AgentInstruct with open-source instructions from general domains. AgentTuning is used to instruction-tune the Llama 2 series, resulting in AgentLM. Our evaluations show that AgentTuning enables LLMs' agent capabilities without compromising general abilities. The AgentLM-70B is comparable to GPT-3.5-turbo on unseen agent tasks, demonstrating generalized agent capabilities. We open source the AgentInstruct and AgentLM-7B, 13B, and 70B models at https://github.com/THUDM/AgentTuning , serving open and powerful alternatives to commercial LLMs for agent tasks.

Benchmarking Large Language Models on Controllable Generation under Diversified Instructions

While large language models (LLMs) have exhibited impressive instruction-following capabilities, it is still unclear whether and to what extent they can respond to explicit constraints that might be entailed in various instructions. As a significant aspect of LLM alignment, it is thus important to formulate such a specialized set of instructions as well as investigate the resulting behavior of LLMs. To address this vacancy, we propose a new benchmark CoDI-Eval to systematically and comprehensively evaluate LLMs' responses to instructions with various constraints. We construct a large collection of constraints-attributed instructions as a test suite focused on both generalization and coverage. Specifically, we advocate an instruction diversification process to synthesize diverse forms of constraint expression and also deliberate the candidate task taxonomy with even finer-grained sub-categories. Finally, we automate the entire evaluation process to facilitate further developments. Different from existing studies on controllable text generation, CoDI-Eval extends the scope to the prevalent instruction-following paradigm for the first time. We provide extensive evaluations of representative LLMs (e.g., ChatGPT, Vicuna) on CoDI-Eval, revealing their limitations in following instructions with specific constraints and there is still a significant gap between open-source and commercial closed-source LLMs. We believe this benchmark will facilitate research into improving the controllability of LLMs' responses to instructions. Our data and code are available at https://github.com/Xt-cyh/CoDI-Eval.

CySecBench: Generative AI-based CyberSecurity-focused Prompt Dataset for Benchmarking Large Language Models

Numerous studies have investigated methods for jailbreaking Large Language Models (LLMs) to generate harmful content. Typically, these methods are evaluated using datasets of malicious prompts designed to bypass security policies established by LLM providers. However, the generally broad scope and open-ended nature of existing datasets can complicate the assessment of jailbreaking effectiveness, particularly in specific domains, notably cybersecurity. To address this issue, we present and publicly release CySecBench, a comprehensive dataset containing 12662 prompts specifically designed to evaluate jailbreaking techniques in the cybersecurity domain. The dataset is organized into 10 distinct attack-type categories, featuring close-ended prompts to enable a more consistent and accurate assessment of jailbreaking attempts. Furthermore, we detail our methodology for dataset generation and filtration, which can be adapted to create similar datasets in other domains. To demonstrate the utility of CySecBench, we propose and evaluate a jailbreaking approach based on prompt obfuscation. Our experimental results show that this method successfully elicits harmful content from commercial black-box LLMs, achieving Success Rates (SRs) of 65% with ChatGPT and 88% with Gemini; in contrast, Claude demonstrated greater resilience with a jailbreaking SR of 17%. Compared to existing benchmark approaches, our method shows superior performance, highlighting the value of domain-specific evaluation datasets for assessing LLM security measures. Moreover, when evaluated using prompts from a widely used dataset (i.e., AdvBench), it achieved an SR of 78.5%, higher than the state-of-the-art methods.

HtmlRAG: HTML is Better Than Plain Text for Modeling Retrieved Knowledge in RAG Systems

Retrieval-Augmented Generation (RAG) has been shown to improve knowledge capabilities and alleviate the hallucination problem of LLMs. The Web is a major source of external knowledge used in RAG systems, and many commercial systems such as ChatGPT and Perplexity have used Web search engines as their major retrieval systems. Typically, such RAG systems retrieve search results, download HTML sources of the results, and then extract plain texts from the HTML sources. Plain text documents or chunks are fed into the LLMs to augment the generation. However, much of the structural and semantic information inherent in HTML, such as headings and table structures, is lost during this plain-text-based RAG process. To alleviate this problem, we propose HtmlRAG, which uses HTML instead of plain text as the format of retrieved knowledge in RAG. We believe HTML is better than plain text in modeling knowledge in external documents, and most LLMs possess robust capacities to understand HTML. However, utilizing HTML presents new challenges. HTML contains additional content such as tags, JavaScript, and CSS specifications, which bring extra input tokens and noise to the RAG system. To address this issue, we propose HTML cleaning, compression, and pruning strategies, to shorten the HTML while minimizing the loss of information. Specifically, we design a two-step block-tree-based pruning method that prunes useless HTML blocks and keeps only the relevant part of the HTML. Experiments on six QA datasets confirm the superiority of using HTML in RAG systems.

Fine-tuning Large Language Models for Adaptive Machine Translation

This paper presents the outcomes of fine-tuning Mistral 7B, a general-purpose large language model (LLM), for adaptive machine translation (MT). The fine-tuning process involves utilising a combination of zero-shot and one-shot translation prompts within the medical domain. The primary objective is to enhance real-time adaptive MT capabilities of Mistral 7B, enabling it to adapt translations to the required domain at inference time. The results, particularly for Spanish-to-English MT, showcase the efficacy of the fine-tuned model, demonstrating quality improvements in both zero-shot and one-shot translation scenarios, surpassing Mistral 7B's baseline performance. Notably, the fine-tuned Mistral outperforms ChatGPT "gpt-3.5-turbo" in zero-shot translation while achieving comparable one-shot translation quality. Moreover, the zero-shot translation of the fine-tuned Mistral matches NLLB 3.3B's performance, and its one-shot translation quality surpasses that of NLLB 3.3B. These findings emphasise the significance of fine-tuning efficient LLMs like Mistral 7B to yield high-quality zero-shot translations comparable to task-oriented models like NLLB 3.3B. Additionally, the adaptive gains achieved in one-shot translation are comparable to those of commercial LLMs such as ChatGPT. Our experiments demonstrate that, with a relatively small dataset of 20,000 segments that incorporate a mix of zero-shot and one-shot prompts, fine-tuning significantly enhances Mistral's in-context learning ability, especially for real-time adaptive MT.

Okapi: Instruction-tuned Large Language Models in Multiple Languages with Reinforcement Learning from Human Feedback

A key technology for the development of large language models (LLMs) involves instruction tuning that helps align the models' responses with human expectations to realize impressive learning abilities. Two major approaches for instruction tuning characterize supervised fine-tuning (SFT) and reinforcement learning from human feedback (RLHF), which are currently applied to produce the best commercial LLMs (e.g., ChatGPT). To improve the accessibility of LLMs for research and development efforts, various instruction-tuned open-source LLMs have also been introduced recently, e.g., Alpaca, Vicuna, to name a few. However, existing open-source LLMs have only been instruction-tuned for English and a few popular languages, thus hindering their impacts and accessibility to many other languages in the world. Among a few very recent work to explore instruction tuning for LLMs in multiple languages, SFT has been used as the only approach to instruction-tune LLMs for multiple languages. This has left a significant gap for fine-tuned LLMs based on RLHF in diverse languages and raised important questions on how RLHF can boost the performance of multilingual instruction tuning. To overcome this issue, we present Okapi, the first system with instruction-tuned LLMs based on RLHF for multiple languages. Okapi introduces instruction and response-ranked data in 26 diverse languages to facilitate the experiments and development of future multilingual LLM research. We also present benchmark datasets to enable the evaluation of generative LLMs in multiple languages. Our experiments demonstrate the advantages of RLHF for multilingual instruction over SFT for different base models and datasets. Our framework and resources are released at https://github.com/nlp-uoregon/Okapi.

Enhancing the General Agent Capabilities of Low-Parameter LLMs through Tuning and Multi-Branch Reasoning

Open-source pre-trained Large Language Models (LLMs) exhibit strong language understanding and generation capabilities, making them highly successful in a variety of tasks. However, when used as agents for dealing with complex problems in the real world, their performance is far inferior to large commercial models such as ChatGPT and GPT-4. As intelligent agents, LLMs need to have the capabilities of task planning, long-term memory, and the ability to leverage external tools to achieve satisfactory performance. Various methods have been proposed to enhance the agent capabilities of LLMs. On the one hand, methods involve constructing agent-specific data and fine-tuning the models. On the other hand, some methods focus on designing prompts that effectively activate the reasoning abilities of the LLMs. We explore both strategies on the 7B and 13B models. We propose a comprehensive method for constructing agent-specific data using GPT-4. Through supervised fine-tuning with constructed data, we find that for these models with a relatively small number of parameters, supervised fine-tuning can significantly reduce hallucination outputs and formatting errors in agent tasks. Furthermore, techniques such as multi-path reasoning and task decomposition can effectively decrease problem complexity and enhance the performance of LLMs as agents. We evaluate our method on five agent tasks of AgentBench and achieve satisfactory results.

Understanding the Impact of Post-Training Quantization on Large Language Models

Large language models (LLMs) are rapidly increasing in size, with the number of parameters becoming a key factor in the success of many commercial models, such as ChatGPT, Claude, and Bard. Even the recently released publicly accessible models for commercial usage, such as Falcon and Llama2, come equipped with billions of parameters. This significant increase in the number of parameters makes deployment and operation very costly. The remarkable progress in the field of quantization for large neural networks in general and LLMs in particular, has made these models more accessible by enabling them to be deployed on consumer-grade GPUs. Quantized models generally demonstrate comparable performance levels to their unquantized base counterparts. Nonetheless, there exists a notable gap in our comprehensive understanding of how these quantized models respond to hyperparameters, such as temperature, max new tokens, and topk, particularly for next word prediction. The present analysis reveals that nf4 and fp4 are equally proficient 4-bit quantization techniques, characterized by similar attributes such as inference speed, memory consumption, and the quality of generated content. the study identifies nf4 as displaying greater resilience to temperature variations in the case of the llama2 series of models at lower temperature, while fp4 and fp4-dq proves to be a more suitable choice for falcon series of models. It is noteworthy that, in general, 4-bit quantized models of varying sizes exhibit higher sensitivity to temperature in the range of 0.5 to 0.8, unlike their unquantized counterparts. Additionally, int8 quantization is associated with significantly slower inference speeds, whereas unquantized bfloat16 models consistently yield the fastest inference speeds across models of all sizes.

Intellectual Property Protection for Deep Learning Model and Dataset Intelligence

With the growing applications of Deep Learning (DL), especially recent spectacular achievements of Large Language Models (LLMs) such as ChatGPT and LLaMA, the commercial significance of these remarkable models has soared. However, acquiring well-trained models is costly and resource-intensive. It requires a considerable high-quality dataset, substantial investment in dedicated architecture design, expensive computational resources, and efforts to develop technical expertise. Consequently, safeguarding the Intellectual Property (IP) of well-trained models is attracting increasing attention. In contrast to existing surveys overwhelmingly focusing on model IPP mainly, this survey not only encompasses the protection on model level intelligence but also valuable dataset intelligence. Firstly, according to the requirements for effective IPP design, this work systematically summarizes the general and scheme-specific performance evaluation metrics. Secondly, from proactive IP infringement prevention and reactive IP ownership verification perspectives, it comprehensively investigates and analyzes the existing IPP methods for both dataset and model intelligence. Additionally, from the standpoint of training settings, it delves into the unique challenges that distributed settings pose to IPP compared to centralized settings. Furthermore, this work examines various attacks faced by deep IPP techniques. Finally, we outline prospects for promising future directions that may act as a guide for innovative research.

Towards Automatic Translation of Machine Learning Visual Insights to Analytical Assertions

We present our vision for developing an automated tool capable of translating visual properties observed in Machine Learning (ML) visualisations into Python assertions. The tool aims to streamline the process of manually verifying these visualisations in the ML development cycle, which is critical as real-world data and assumptions often change post-deployment. In a prior study, we mined 54,070 Jupyter notebooks from Github and created a catalogue of 269 semantically related visualisation-assertion (VA) pairs. Building on this catalogue, we propose to build a taxonomy that organises the VA pairs based on ML verification tasks. The input feature space comprises of a rich source of information mined from the Jupyter notebooks -- visualisations, Python source code, and associated markdown text. The effectiveness of various AI models, including traditional NLP4Code models and modern Large Language Models, will be compared using established machine translation metrics and evaluated through a qualitative study with human participants. The paper also plans to address the challenge of extending the existing VA pair dataset with additional pairs from Kaggle and to compare the tool's effectiveness with commercial generative AI models like ChatGPT. This research not only contributes to the field of ML system validation but also explores novel ways to leverage AI for automating and enhancing software engineering practices in ML.

How Close is ChatGPT to Human Experts? Comparison Corpus, Evaluation, and Detection

The introduction of ChatGPT has garnered widespread attention in both academic and industrial communities. ChatGPT is able to respond effectively to a wide range of human questions, providing fluent and comprehensive answers that significantly surpass previous public chatbots in terms of security and usefulness. On one hand, people are curious about how ChatGPT is able to achieve such strength and how far it is from human experts. On the other hand, people are starting to worry about the potential negative impacts that large language models (LLMs) like ChatGPT could have on society, such as fake news, plagiarism, and social security issues. In this work, we collected tens of thousands of comparison responses from both human experts and ChatGPT, with questions ranging from open-domain, financial, medical, legal, and psychological areas. We call the collected dataset the Human ChatGPT Comparison Corpus (HC3). Based on the HC3 dataset, we study the characteristics of ChatGPT's responses, the differences and gaps from human experts, and future directions for LLMs. We conducted comprehensive human evaluations and linguistic analyses of ChatGPT-generated content compared with that of humans, where many interesting results are revealed. After that, we conduct extensive experiments on how to effectively detect whether a certain text is generated by ChatGPT or humans. We build three different detection systems, explore several key factors that influence their effectiveness, and evaluate them in different scenarios. The dataset, code, and models are all publicly available at https://github.com/Hello-SimpleAI/chatgpt-comparison-detection.

ChatGPT in the Age of Generative AI and Large Language Models: A Concise Survey

ChatGPT is a large language model (LLM) created by OpenAI that has been carefully trained on a large amount of data. It has revolutionized the field of natural language processing (NLP) and has pushed the boundaries of LLM capabilities. ChatGPT has played a pivotal role in enabling widespread public interaction with generative artificial intelligence (GAI) on a large scale. It has also sparked research interest in developing similar technologies and investigating their applications and implications. In this paper, our primary goal is to provide a concise survey on the current lines of research on ChatGPT and its evolution. We considered both the glass box and black box views of ChatGPT, encompassing the components and foundational elements of the technology, as well as its applications, impacts, and implications. The glass box approach focuses on understanding the inner workings of the technology, and the black box approach embraces it as a complex system, and thus examines its inputs, outputs, and effects. This paves the way for a comprehensive exploration of the technology and provides a road map for further research and experimentation. We also lay out essential foundational literature on LLMs and GAI in general and their connection with ChatGPT. This overview sheds light on existing and missing research lines in the emerging field of LLMs, benefiting both public users and developers. Furthermore, the paper delves into the broad spectrum of applications and significant concerns in fields such as education, research, healthcare, finance, etc.

An Empirical Study on Developers Shared Conversations with ChatGPT in GitHub Pull Requests and Issues

ChatGPT has significantly impacted software development practices, providing substantial assistance to developers in a variety of tasks, including coding, testing, and debugging. Despite its widespread adoption, the impact of ChatGPT as an assistant in collaborative coding remains largely unexplored. In this paper, we analyze a dataset of 210 and 370 developers shared conversations with ChatGPT in GitHub pull requests (PRs) and issues. We manually examined the content of the conversations and characterized the dynamics of the sharing behavior, i.e., understanding the rationale behind the sharing, identifying the locations where the conversations were shared, and determining the roles of the developers who shared them. Our main observations are: (1) Developers seek ChatGPT assistance across 16 types of software engineering inquiries. In both conversations shared in PRs and issues, the most frequently encountered inquiry categories include code generation, conceptual questions, how-to guides, issue resolution, and code review. (2) Developers frequently engage with ChatGPT via multi-turn conversations where each prompt can fulfill various roles, such as unveiling initial or new tasks, iterative follow-up, and prompt refinement. Multi-turn conversations account for 33.2% of the conversations shared in PRs and 36.9% in issues. (3) In collaborative coding, developers leverage shared conversations with ChatGPT to facilitate their role-specific contributions, whether as authors of PRs or issues, code reviewers, or collaborators on issues. Our work serves as the first step towards understanding the dynamics between developers and ChatGPT in collaborative software development and opens up new directions for future research on the topic.

GPT-Calls: Enhancing Call Segmentation and Tagging by Generating Synthetic Conversations via Large Language Models

Transcriptions of phone calls are of significant value across diverse fields, such as sales, customer service, healthcare, and law enforcement. Nevertheless, the analysis of these recorded conversations can be an arduous and time-intensive process, especially when dealing with extended or multifaceted dialogues. In this work, we propose a novel method, GPT-distilled Calls Segmentation and Tagging (GPT-Calls), for efficient and accurate call segmentation and topic extraction. GPT-Calls is composed of offline and online phases. The offline phase is applied once to a given list of topics and involves generating a distribution of synthetic sentences for each topic using a GPT model and extracting anchor vectors. The online phase is applied to every call separately and scores the similarity between the transcripted conversation and the topic anchors found in the offline phase. Then, time domain analysis is applied to the similarity scores to group utterances into segments and tag them with topics. The proposed paradigm provides an accurate and efficient method for call segmentation and topic extraction that does not require labeled data, thus making it a versatile approach applicable to various domains. Our algorithm operates in production under Dynamics 365 Sales Conversation Intelligence, and our research is based on real sales conversations gathered from various Dynamics 365 Sales tenants.

ChatGPT Beyond English: Towards a Comprehensive Evaluation of Large Language Models in Multilingual Learning

Over the last few years, large language models (LLMs) have emerged as the most important breakthroughs in natural language processing (NLP) that fundamentally transform research and developments in the field. ChatGPT represents one of the most exciting LLM systems developed recently to showcase impressive skills for language generation and highly attract public attention. Among various exciting applications discovered for ChatGPT in English, the model can process and generate texts for multiple languages due to its multilingual training data. Given the broad adoption of ChatGPT for English in different problems and areas, a natural question is whether ChatGPT can also be applied effectively for other languages or it is necessary to develop more language-specific technologies. The answer to this question requires a thorough evaluation of ChatGPT over multiple tasks with diverse languages and large datasets (i.e., beyond reported anecdotes), which is still missing or limited in current research. Our work aims to fill this gap for the evaluation of ChatGPT and similar LLMs to provide more comprehensive information for multilingual NLP applications. While this work will be an ongoing effort to include additional experiments in the future, our current paper evaluates ChatGPT on 7 different tasks, covering 37 diverse languages with high, medium, low, and extremely low resources. We also focus on the zero-shot learning setting for ChatGPT to improve reproducibility and better simulate the interactions of general users. Compared to the performance of previous models, our extensive experimental results demonstrate a worse performance of ChatGPT for different NLP tasks and languages, calling for further research to develop better models and understanding for multilingual learning.

Red teaming ChatGPT via Jailbreaking: Bias, Robustness, Reliability and Toxicity

Recent breakthroughs in natural language processing (NLP) have permitted the synthesis and comprehension of coherent text in an open-ended way, therefore translating the theoretical algorithms into practical applications. The large language models (LLMs) have significantly impacted businesses such as report summarization software and copywriters. Observations indicate, however, that LLMs may exhibit social prejudice and toxicity, posing ethical and societal dangers of consequences resulting from irresponsibility. Large-scale benchmarks for accountable LLMs should consequently be developed. Although several empirical investigations reveal the existence of a few ethical difficulties in advanced LLMs, there is little systematic examination and user study of the risks and harmful behaviors of current LLM usage. To further educate future efforts on constructing ethical LLMs responsibly, we perform a qualitative research method called ``red teaming'' on OpenAI's ChatGPTIn this paper, ChatGPT refers to the version released on Dec 15th. to better understand the practical features of ethical dangers in recent LLMs. We analyze ChatGPT comprehensively from four perspectives: 1) Bias 2) Reliability 3) Robustness 4) Toxicity. In accordance with our stated viewpoints, we empirically benchmark ChatGPT on multiple sample datasets. We find that a significant number of ethical risks cannot be addressed by existing benchmarks, and hence illustrate them via additional case studies. In addition, we examine the implications of our findings on AI ethics and harmal behaviors of ChatGPT, as well as future problems and practical design considerations for responsible LLMs. We believe that our findings may give light on future efforts to determine and mitigate the ethical hazards posed by machines in LLM applications.

Evaluating ChatGPT as a Recommender System: A Rigorous Approach

Recent popularity surrounds large AI language models due to their impressive natural language capabilities. They contribute significantly to language-related tasks, including prompt-based learning, making them valuable for various specific tasks. This approach unlocks their full potential, enhancing precision and generalization. Research communities are actively exploring their applications, with ChatGPT receiving recognition. Despite extensive research on large language models, their potential in recommendation scenarios still needs to be explored. This study aims to fill this gap by investigating ChatGPT's capabilities as a zero-shot recommender system. Our goals include evaluating its ability to use user preferences for recommendations, reordering existing recommendation lists, leveraging information from similar users, and handling cold-start situations. We assess ChatGPT's performance through comprehensive experiments using three datasets (MovieLens Small, Last.FM, and Facebook Book). We compare ChatGPT's performance against standard recommendation algorithms and other large language models, such as GPT-3.5 and PaLM-2. To measure recommendation effectiveness, we employ widely-used evaluation metrics like Mean Average Precision (MAP), Recall, Precision, F1, normalized Discounted Cumulative Gain (nDCG), Item Coverage, Expected Popularity Complement (EPC), Average Coverage of Long Tail (ACLT), Average Recommendation Popularity (ARP), and Popularity-based Ranking-based Equal Opportunity (PopREO). Through thoroughly exploring ChatGPT's abilities in recommender systems, our study aims to contribute to the growing body of research on the versatility and potential applications of large language models. Our experiment code is available on the GitHub repository: https://github.com/sisinflab/Recommender-ChatGPT

Facilitating Pornographic Text Detection for Open-Domain Dialogue Systems via Knowledge Distillation of Large Language Models

Pornographic content occurring in human-machine interaction dialogues can cause severe side effects for users in open-domain dialogue systems. However, research on detecting pornographic language within human-machine interaction dialogues is an important subject that is rarely studied. To advance in this direction, we introduce CensorChat, a dialogue monitoring dataset aimed at detecting whether the dialogue session contains pornographic content. To this end, we collect real-life human-machine interaction dialogues in the wild and break them down into single utterances and single-turn dialogues, with the last utterance spoken by the chatbot. We propose utilizing knowledge distillation of large language models to annotate the dataset. Specifically, first, the raw dataset is annotated by four open-source large language models, with the majority vote determining the label. Second, we use ChatGPT to update the empty label from the first step. Third, to ensure the quality of the validation and test sets, we utilize GPT-4 for label calibration. If the current label does not match the one generated by GPT-4, we employ a self-criticism strategy to verify its correctness. Finally, to facilitate the detection of pornographic text, we develop a series of text classifiers using a pseudo-labeled dataset. Detailed data analysis demonstrates that leveraging knowledge distillation techniques with large language models provides a practical and cost-efficient method for developing pornographic text detectors.

Toxicity in ChatGPT: Analyzing Persona-assigned Language Models

Large language models (LLMs) have shown incredible capabilities and transcended the natural language processing (NLP) community, with adoption throughout many services like healthcare, therapy, education, and customer service. Since users include people with critical information needs like students or patients engaging with chatbots, the safety of these systems is of prime importance. Therefore, a clear understanding of the capabilities and limitations of LLMs is necessary. To this end, we systematically evaluate toxicity in over half a million generations of ChatGPT, a popular dialogue-based LLM. We find that setting the system parameter of ChatGPT by assigning it a persona, say that of the boxer Muhammad Ali, significantly increases the toxicity of generations. Depending on the persona assigned to ChatGPT, its toxicity can increase up to 6x, with outputs engaging in incorrect stereotypes, harmful dialogue, and hurtful opinions. This may be potentially defamatory to the persona and harmful to an unsuspecting user. Furthermore, we find concerning patterns where specific entities (e.g., certain races) are targeted more than others (3x more) irrespective of the assigned persona, that reflect inherent discriminatory biases in the model. We hope that our findings inspire the broader AI community to rethink the efficacy of current safety guardrails and develop better techniques that lead to robust, safe, and trustworthy AI systems.

How many words does ChatGPT know? The answer is ChatWords

The introduction of ChatGPT has put Artificial Intelligence (AI) Natural Language Processing (NLP) in the spotlight. ChatGPT adoption has been exponential with millions of users experimenting with it in a myriad of tasks and application domains with impressive results. However, ChatGPT has limitations and suffers hallucinations, for example producing answers that look plausible but they are completely wrong. Evaluating the performance of ChatGPT and similar AI tools is a complex issue that is being explored from different perspectives. In this work, we contribute to those efforts with ChatWords, an automated test system, to evaluate ChatGPT knowledge of an arbitrary set of words. ChatWords is designed to be extensible, easy to use, and adaptable to evaluate also other NLP AI tools. ChatWords is publicly available and its main goal is to facilitate research on the lexical knowledge of AI tools. The benefits of ChatWords are illustrated with two case studies: evaluating the knowledge that ChatGPT has of the Spanish lexicon (taken from the official dictionary of the "Real Academia Espa\~nola") and of the words that appear in the Quixote, the well-known novel written by Miguel de Cervantes. The results show that ChatGPT is only able to recognize approximately 80% of the words in the dictionary and 90% of the words in the Quixote, in some cases with an incorrect meaning. The implications of the lexical knowledge of NLP AI tools and potential applications of ChatWords are also discussed providing directions for further work on the study of the lexical knowledge of AI tools.

Pair Programming with Large Language Models for Sampling and Estimation of Copulas

Without writing a single line of code by a human, an example Monte Carlo simulation based application for stochastic dependence modeling with copulas is developed using a state-of-the-art large language model (LLM) fine-tuned for conversations. This includes interaction with ChatGPT in natural language and using mathematical formalism, which, under careful supervision by a human-expert, led to producing a working code in MATLAB, Python and R for sampling from a given copula model, evaluation of the model's density, performing maximum likelihood estimation, optimizing the code for parallel computing for CPUs as well as for GPUs, and visualization of the computed results. In contrast to other emerging studies that assess the accuracy of LLMs like ChatGPT on tasks from a selected area, this work rather investigates ways how to achieve a successful solution of a standard statistical task in a collaboration of a human-expert and artificial intelligence (AI). Particularly, through careful prompt engineering, we separate successful solutions generated by ChatGPT from unsuccessful ones, resulting in a comprehensive list of related pros and cons. It is demonstrated that if the typical pitfalls are avoided, we can substantially benefit from collaborating with an AI partner. For example, we show that if ChatGPT is not able to provide a correct solution due to a lack of or incorrect knowledge, the human-expert can feed it with the correct knowledge, e.g., in the form of mathematical theorems and formulas, and make it to apply the gained knowledge in order to provide a solution that is correct. Such ability presents an attractive opportunity to achieve a programmed solution even for users with rather limited knowledge of programming techniques.

Is ChatGPT a Good NLG Evaluator? A Preliminary Study

Recently, the emergence of ChatGPT has attracted wide attention from the computational linguistics community. Many prior studies have shown that ChatGPT achieves remarkable performance on various NLP tasks in terms of automatic evaluation metrics. However, the ability of ChatGPT to serve as an evaluation metric is still underexplored. Considering assessing the quality of natural language generation (NLG) models is an arduous task and NLG metrics notoriously show their poor correlation with human judgments, we wonder whether ChatGPT is a good NLG evaluation metric. In this report, we provide a preliminary meta-evaluation on ChatGPT to show its reliability as an NLG metric. In detail, we regard ChatGPT as a human evaluator and give task-specific (e.g., summarization) and aspect-specific (e.g., relevance) instruction to prompt ChatGPT to evaluate the generated results of NLG models. We conduct experiments on five NLG meta-evaluation datasets (including summarization, story generation and data-to-text tasks). Experimental results show that compared with previous automatic metrics, ChatGPT achieves state-of-the-art or competitive correlation with human judgments in most cases. In addition, we find that the effectiveness of the ChatGPT evaluator might be influenced by the creation method of the meta-evaluation datasets. For the meta-evaluation datasets which are created greatly depending on the reference and thus are biased, the ChatGPT evaluator might lose its effectiveness. We hope our preliminary study could prompt the emergence of a general-purposed reliable NLG metric.

No More Manual Tests? Evaluating and Improving ChatGPT for Unit Test Generation

Unit testing is essential in detecting bugs in functionally-discrete program units. Manually writing high-quality unit tests is time-consuming and laborious. Although traditional techniques can generate tests with reasonable coverage, they exhibit low readability and cannot be directly adopted by developers. Recent work has shown the large potential of large language models (LLMs) in unit test generation, which can generate more human-like and meaningful test code. ChatGPT, the latest LLM incorporating instruction tuning and reinforcement learning, has performed well in various domains. However, It remains unclear how effective ChatGPT is in unit test generation. In this work, we perform the first empirical study to evaluate ChatGPT's capability of unit test generation. Specifically, we conduct a quantitative analysis and a user study to systematically investigate the quality of its generated tests regarding the correctness, sufficiency, readability, and usability. The tests generated by ChatGPT still suffer from correctness issues, including diverse compilation errors and execution failures. Still, the passing tests generated by ChatGPT resemble manually-written tests by achieving comparable coverage, readability, and even sometimes developers' preference. Our findings indicate that generating unit tests with ChatGPT could be very promising if the correctness of its generated tests could be further improved. Inspired by our findings above, we propose ChatTESTER, a novel ChatGPT-based unit test generation approach, which leverages ChatGPT itself to improve the quality of its generated tests. ChatTESTER incorporates an initial test generator and an iterative test refiner. Our evaluation demonstrates the effectiveness of ChatTESTER by generating 34.3% more compilable tests and 18.7% more tests with correct assertions than the default ChatGPT.

The political ideology of conversational AI: Converging evidence on ChatGPT's pro-environmental, left-libertarian orientation

Conversational artificial intelligence (AI) disrupts how humans interact with technology. Recently, OpenAI introduced ChatGPT, a state-of-the-art dialogue model that can converse with its human counterparts with unprecedented capabilities. ChatGPT has witnessed tremendous attention from the media, academia, industry, and the general public, attracting more than a million users within days of its release. However, its explosive adoption for information search and as an automated decision aid underscores the importance to understand its limitations and biases. This paper focuses on one of democratic society's most important decision-making processes: political elections. Prompting ChatGPT with 630 political statements from two leading voting advice applications and the nation-agnostic political compass test in three pre-registered experiments, we uncover ChatGPT's pro-environmental, left-libertarian ideology. For example, ChatGPT would impose taxes on flights, restrict rent increases, and legalize abortion. In the 2021 elections, it would have voted most likely for the Greens both in Germany (B\"undnis 90/Die Gr\"unen) and in the Netherlands (GroenLinks). Our findings are robust when negating the prompts, reversing the order of the statements, varying prompt formality, and across languages (English, German, Dutch, and Spanish). We conclude by discussing the implications of politically biased conversational AI on society.

Large Language Model as a User Simulator

The unparalleled performance of closed-sourced ChatGPT has sparked efforts towards its democratization, with notable strides made by leveraging real user and ChatGPT conversations, as evidenced by Vicuna. However, while current endeavors like Baize and UltraChat aim to auto-generate conversational data due to challenges in gathering human participation, they primarily rely on ChatGPT to simulate human behaviors based on directives rather than genuine human learning. This results in a limited scope, diminished diversity, and an absence of genuine multi-round conversational dynamics. To address the above issues, we innovatively target human questions extracted from genuine human-machine conversations as a learning goal and train a user simulator, UserGPT, to produce a high-quality human-centric synthetic conversation dataset, RealChat. Subsequently, this dataset trains our assistant model, ReaLM. Experimentally, ReaLM outpaces baseline models in both Vicuna-Bench and MT-Bench by pairwise comparison when considering equivalent training set sizes, and manual evaluation also shows that our model is highly competitive. Impressively, when fine-tuned with the latest LLaMA 2 model, ReaLM secured a leading score of 6.33 in the MT-Bench, outshining the contemporary same-scale models, including the LLaMA-2-7B-chat model. Further in-depth analysis demonstrates the scalability and transferability of our approach. A preliminary exploration into the interplay between training set data quality and resultant model performance is also undertaken, laying a robust groundwork for future investigations. The code is available at https://github.com/FreedomIntelligence/ReaLM.