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byAK and the research community

Sep 8

Security Challenges in AI Agent Deployment: Insights from a Large Scale Public Competition

Recent advances have enabled LLM-powered AI agents to autonomously execute complex tasks by combining language model reasoning with tools, memory, and web access. But can these systems be trusted to follow deployment policies in realistic environments, especially under attack? To investigate, we ran the largest public red-teaming competition to date, targeting 22 frontier AI agents across 44 realistic deployment scenarios. Participants submitted 1.8 million prompt-injection attacks, with over 60,000 successfully eliciting policy violations such as unauthorized data access, illicit financial actions, and regulatory noncompliance. We use these results to build the Agent Red Teaming (ART) benchmark - a curated set of high-impact attacks - and evaluate it across 19 state-of-the-art models. Nearly all agents exhibit policy violations for most behaviors within 10-100 queries, with high attack transferability across models and tasks. Importantly, we find limited correlation between agent robustness and model size, capability, or inference-time compute, suggesting that additional defenses are needed against adversarial misuse. Our findings highlight critical and persistent vulnerabilities in today's AI agents. By releasing the ART benchmark and accompanying evaluation framework, we aim to support more rigorous security assessment and drive progress toward safer agent deployment.

ST-WebAgentBench: A Benchmark for Evaluating Safety and Trustworthiness in Web Agents

Recent advancements in Web agents have introduced novel architectures and benchmarks showcasing progress in autonomous web navigation and interaction. However, most existing benchmarks prioritize effectiveness and accuracy, overlooking factors like safety and trustworthiness which are essential for deploying web agents in enterprise settings. We present STWebAgentBench, a benchmark designed to evaluate web agents safety and trustworthiness across six critical dimensions, essential for reliability in enterprise applications. This benchmark is grounded in a detailed framework that defines safe and trustworthy (ST) agent behavior. Our work extends WebArena with safety templates and evaluation functions to assess safety policy compliance rigorously. We introduce the Completion Under Policy to measure task success while adhering to policies, alongside the Risk Ratio, which quantifies policy violations across dimensions, providing actionable insights to address safety gaps. Our evaluation reveals that current SOTA agents struggle with policy adherence and cannot yet be relied upon for critical business applications. We open-source this benchmark and invite the community to contribute, with the goal of fostering a new generation of safer, more trustworthy AI agents. All code, data, environment reproduction resources, and video demonstrations are available at https://sites.google.com/view/st-webagentbench/home.

SAFEFLOW: A Principled Protocol for Trustworthy and Transactional Autonomous Agent Systems

Recent advances in large language models (LLMs) and vision-language models (VLMs) have enabled powerful autonomous agents capable of complex reasoning and multi-modal tool use. Despite their growing capabilities, today's agent frameworks remain fragile, lacking principled mechanisms for secure information flow, reliability, and multi-agent coordination. In this work, we introduce SAFEFLOW, a new protocol-level framework for building trustworthy LLM/VLM-based agents. SAFEFLOW enforces fine-grained information flow control (IFC), precisely tracking provenance, integrity, and confidentiality of all the data exchanged between agents, tools, users, and environments. By constraining LLM reasoning to respect these security labels, SAFEFLOW prevents untrusted or adversarial inputs from contaminating high-integrity decisions. To ensure robustness in concurrent multi-agent settings, SAFEFLOW introduces transactional execution, conflict resolution, and secure scheduling over shared state, preserving global consistency across agents. We further introduce mechanisms, including write-ahead logging, rollback, and secure caches, that further enhance resilience against runtime errors and policy violations. To validate the performances, we built SAFEFLOWBENCH, a comprehensive benchmark suite designed to evaluate agent reliability under adversarial, noisy, and concurrent operational conditions. Extensive experiments demonstrate that agents built with SAFEFLOW maintain impressive task performance and security guarantees even in hostile environments, substantially outperforming state-of-the-art. Together, SAFEFLOW and SAFEFLOWBENCH lay the groundwork for principled, robust, and secure agent ecosystems, advancing the frontier of reliable autonomy.

Simulation of Language Evolution under Regulated Social Media Platforms: A Synergistic Approach of Large Language Models and Genetic Algorithms

Social media platforms frequently impose restrictive policies to moderate user content, prompting the emergence of creative evasion language strategies. This paper presents a multi-agent framework based on Large Language Models (LLMs) to simulate the iterative evolution of language strategies under regulatory constraints. In this framework, participant agents, as social media users, continuously evolve their language expression, while supervisory agents emulate platform-level regulation by assessing policy violations. To achieve a more faithful simulation, we employ a dual design of language strategies (constraint and expression) to differentiate conflicting goals and utilize an LLM-driven GA (Genetic Algorithm) for the selection, mutation, and crossover of language strategies. The framework is evaluated using two distinct scenarios: an abstract password game and a realistic simulated illegal pet trade scenario. Experimental results demonstrate that as the number of dialogue rounds increases, both the number of uninterrupted dialogue turns and the accuracy of information transmission improve significantly. Furthermore, a user study with 40 participants validates the real-world relevance of the generated dialogues and strategies. Moreover, ablation studies validate the importance of the GA, emphasizing its contribution to long-term adaptability and improved overall results.

CRMArena: Understanding the Capacity of LLM Agents to Perform Professional CRM Tasks in Realistic Environments

Customer Relationship Management (CRM) systems are vital for modern enterprises, providing a foundation for managing customer interactions and data. Integrating AI agents into CRM systems can automate routine processes and enhance personalized service. However, deploying and evaluating these agents is challenging due to the lack of realistic benchmarks that reflect the complexity of real-world CRM tasks. To address this issue, we introduce CRMArena, a novel benchmark designed to evaluate AI agents on realistic tasks grounded in professional work environments. Following guidance from CRM experts and industry best practices, we designed CRMArena with nine customer service tasks distributed across three personas: service agent, analyst, and manager. The benchmark includes 16 commonly used industrial objects (e.g., account, order, knowledge article, case) with high interconnectivity, along with latent variables (e.g., complaint habits, policy violations) to simulate realistic data distributions. Experimental results reveal that state-of-the-art LLM agents succeed in less than 40% of the tasks with ReAct prompting, and less than 55% even with function-calling abilities. Our findings highlight the need for enhanced agent capabilities in function-calling and rule-following to be deployed in real-world work environments. CRMArena is an open challenge to the community: systems that can reliably complete tasks showcase direct business value in a popular work environment.