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Sep 24

ReviewGraph: A Knowledge Graph Embedding Based Framework for Review Rating Prediction with Sentiment Features

In the hospitality industry, understanding the factors that drive customer review ratings is critical for improving guest satisfaction and business performance. This work proposes ReviewGraph for Review Rating Prediction (RRP), a novel framework that transforms textual customer reviews into knowledge graphs by extracting (subject, predicate, object) triples and associating sentiment scores. Using graph embeddings (Node2Vec) and sentiment features, the framework predicts review rating scores through machine learning classifiers. We compare ReviewGraph performance with traditional NLP baselines (such as Bag of Words, TF-IDF, and Word2Vec) and large language models (LLMs), evaluating them in the HotelRec dataset. In comparison to the state of the art literature, our proposed model performs similar to their best performing model but with lower computational cost (without ensemble). While ReviewGraph achieves comparable predictive performance to LLMs and outperforms baselines on agreement-based metrics such as Cohen's Kappa, it offers additional advantages in interpretability, visual exploration, and potential integration into Retrieval-Augmented Generation (RAG) systems. This work highlights the potential of graph-based representations for enhancing review analytics and lays the groundwork for future research integrating advanced graph neural networks and fine-tuned LLM-based extraction methods. We will share ReviewGraph output and platform open-sourced on our GitHub page https://github.com/aaronlifenghan/ReviewGraph

ConspEmoLLM: Conspiracy Theory Detection Using an Emotion-Based Large Language Model

The internet has brought both benefits and harms to society. A prime example of the latter is misinformation, including conspiracy theories, which flood the web. Recent advances in natural language processing, particularly the emergence of large language models (LLMs), have improved the prospects of accurate misinformation detection. However, most LLM-based approaches to conspiracy theory detection focus only on binary classification and fail to account for the important relationship between misinformation and affective features (i.e., sentiment and emotions). Driven by a comprehensive analysis of conspiracy text that reveals its distinctive affective features, we propose ConspEmoLLM, the first open-source LLM that integrates affective information and is able to perform diverse tasks relating to conspiracy theories. These tasks include not only conspiracy theory detection, but also classification of theory type and detection of related discussion (e.g., opinions towards theories). ConspEmoLLM is fine-tuned based on an emotion-oriented LLM using our novel ConDID dataset, which includes five tasks to support LLM instruction tuning and evaluation. We demonstrate that when applied to these tasks, ConspEmoLLM largely outperforms several open-source general domain LLMs and ChatGPT, as well as an LLM that has been fine-tuned using ConDID, but which does not use affective features. This project will be released on https://github.com/lzw108/ConspEmoLLM/.

DLF: Disentangled-Language-Focused Multimodal Sentiment Analysis

Multimodal Sentiment Analysis (MSA) leverages heterogeneous modalities, such as language, vision, and audio, to enhance the understanding of human sentiment. While existing models often focus on extracting shared information across modalities or directly fusing heterogeneous modalities, such approaches can introduce redundancy and conflicts due to equal treatment of all modalities and the mutual transfer of information between modality pairs. To address these issues, we propose a Disentangled-Language-Focused (DLF) multimodal representation learning framework, which incorporates a feature disentanglement module to separate modality-shared and modality-specific information. To further reduce redundancy and enhance language-targeted features, four geometric measures are introduced to refine the disentanglement process. A Language-Focused Attractor (LFA) is further developed to strengthen language representation by leveraging complementary modality-specific information through a language-guided cross-attention mechanism. The framework also employs hierarchical predictions to improve overall accuracy. Extensive experiments on two popular MSA datasets, CMU-MOSI and CMU-MOSEI, demonstrate the significant performance gains achieved by the proposed DLF framework. Comprehensive ablation studies further validate the effectiveness of the feature disentanglement module, language-focused attractor, and hierarchical predictions. Our code is available at https://github.com/pwang322/DLF.

Graph Adaptive Semantic Transfer for Cross-domain Sentiment Classification

Cross-domain sentiment classification (CDSC) aims to use the transferable semantics learned from the source domain to predict the sentiment of reviews in the unlabeled target domain. Existing studies in this task attach more attention to the sequence modeling of sentences while largely ignoring the rich domain-invariant semantics embedded in graph structures (i.e., the part-of-speech tags and dependency relations). As an important aspect of exploring characteristics of language comprehension, adaptive graph representations have played an essential role in recent years. To this end, in the paper, we aim to explore the possibility of learning invariant semantic features from graph-like structures in CDSC. Specifically, we present Graph Adaptive Semantic Transfer (GAST) model, an adaptive syntactic graph embedding method that is able to learn domain-invariant semantics from both word sequences and syntactic graphs. More specifically, we first raise a POS-Transformer module to extract sequential semantic features from the word sequences as well as the part-of-speech tags. Then, we design a Hybrid Graph Attention (HGAT) module to generate syntax-based semantic features by considering the transferable dependency relations. Finally, we devise an Integrated aDaptive Strategy (IDS) to guide the joint learning process of both modules. Extensive experiments on four public datasets indicate that GAST achieves comparable effectiveness to a range of state-of-the-art models.

Reducing Spurious Correlations for Aspect-Based Sentiment Analysis with Variational Information Bottleneck and Contrastive Learning

Deep learning techniques have dominated the literature on aspect-based sentiment analysis (ABSA), yielding state-of-the-art results. However, these deep models generally suffer from spurious correlation problems between input features and output labels, which creates significant barriers to robustness and generalization capability. In this paper, we propose a novel Contrastive Variational Information Bottleneck framework (called CVIB) to reduce spurious correlations for ABSA. The proposed CVIB framework is composed of an original network and a self-pruned network, and these two networks are optimized simultaneously via contrastive learning. Concretely, we employ the Variational Information Bottleneck (VIB) principle to learn an informative and compressed network (self-pruned network) from the original network, which discards the superfluous patterns or spurious correlations between input features and prediction labels. Then, self-pruning contrastive learning is devised to pull together semantically similar positive pairs and push away dissimilar pairs, where the representations of the anchor learned by the original and self-pruned networks respectively are regarded as a positive pair while the representations of two different sentences within a mini-batch are treated as a negative pair. To verify the effectiveness of our CVIB method, we conduct extensive experiments on five benchmark ABSA datasets and the experimental results show that our approach achieves better performance than the strong competitors in terms of overall prediction performance, robustness, and generalization.

Knowledge Graph Augmented Network Towards Multiview Representation Learning for Aspect-based Sentiment Analysis

Aspect-based sentiment analysis (ABSA) is a fine-grained task of sentiment analysis. To better comprehend long complicated sentences and obtain accurate aspect-specific information, linguistic and commonsense knowledge are generally required in this task. However, most current methods employ complicated and inefficient approaches to incorporate external knowledge, e.g., directly searching the graph nodes. Additionally, the complementarity between external knowledge and linguistic information has not been thoroughly studied. To this end, we propose a knowledge graph augmented network KGAN, which aims to effectively incorporate external knowledge with explicitly syntactic and contextual information. In particular, KGAN captures the sentiment feature representations from multiple different perspectives, i.e., context-, syntax- and knowledge-based. First, KGAN learns the contextual and syntactic representations in parallel to fully extract the semantic features. Then, KGAN integrates the knowledge graphs into the embedding space, based on which the aspect-specific knowledge representations are further obtained via an attention mechanism. Last, we propose a hierarchical fusion module to complement these multi-view representations in a local-to-global manner. Extensive experiments on five popular ABSA benchmarks demonstrate the effectiveness and robustness of our KGAN. Notably, with the help of the pretrained model of RoBERTa, KGAN achieves a new record of state-of-the-art performance among all datasets.

A Contrastive Cross-Channel Data Augmentation Framework for Aspect-based Sentiment Analysis

Aspect-based sentiment analysis (ABSA) is a fine-grained sentiment analysis task, which focuses on detecting the sentiment polarity towards the aspect in a sentence. However, it is always sensitive to the multi-aspect challenge, where features of multiple aspects in a sentence will affect each other. To mitigate this issue, we design a novel training framework, called Contrastive Cross-Channel Data Augmentation (C3 DA), which leverages an in-domain generator to construct more multi-aspect samples and then boosts the robustness of ABSA models via contrastive learning on these generated data. In practice, given a generative pretrained language model and some limited ABSA labeled data, we first employ some parameter-efficient approaches to perform the in-domain fine-tuning. Then, the obtained in-domain generator is used to generate the synthetic sentences from two channels, i.e., Aspect Augmentation Channel and Polarity Augmentation Channel, which generate the sentence condition on a given aspect and polarity respectively. Specifically, our C3 DA performs the sentence generation in a cross-channel manner to obtain more sentences, and proposes an Entropy-Minimization Filter to filter low-quality generated samples. Extensive experiments show that our C3 DA can outperform those baselines without any augmentations by about 1% on accuracy and Macro- F1. Code and data are released in https://github.com/wangbing1416/C3DA.

Leveraging Large Language Models for Mobile App Review Feature Extraction

Mobile app review analysis presents unique challenges due to the low quality, subjective bias, and noisy content of user-generated documents. Extracting features from these reviews is essential for tasks such as feature prioritization and sentiment analysis, but it remains a challenging task. Meanwhile, encoder-only models based on the Transformer architecture have shown promising results for classification and information extraction tasks for multiple software engineering processes. This study explores the hypothesis that encoder-only large language models can enhance feature extraction from mobile app reviews. By leveraging crowdsourced annotations from an industrial context, we redefine feature extraction as a supervised token classification task. Our approach includes extending the pre-training of these models with a large corpus of user reviews to improve contextual understanding and employing instance selection techniques to optimize model fine-tuning. Empirical evaluations demonstrate that this method improves the precision and recall of extracted features and enhances performance efficiency. Key contributions include a novel approach to feature extraction, annotated datasets, extended pre-trained models, and an instance selection mechanism for cost-effective fine-tuning. This research provides practical methods and empirical evidence in applying large language models to natural language processing tasks within mobile app reviews, offering improved performance in feature extraction.

Good Debt or Bad Debt: Detecting Semantic Orientations in Economic Texts

The use of robo-readers to analyze news texts is an emerging technology trend in computational finance. In recent research, a substantial effort has been invested to develop sophisticated financial polarity-lexicons that can be used to investigate how financial sentiments relate to future company performance. However, based on experience from other fields, where sentiment analysis is commonly applied, it is well-known that the overall semantic orientation of a sentence may differ from the prior polarity of individual words. The objective of this article is to investigate how semantic orientations can be better detected in financial and economic news by accommodating the overall phrase-structure information and domain-specific use of language. Our three main contributions are: (1) establishment of a human-annotated finance phrase-bank, which can be used as benchmark for training and evaluating alternative models; (2) presentation of a technique to enhance financial lexicons with attributes that help to identify expected direction of events that affect overall sentiment; (3) development of a linearized phrase-structure model for detecting contextual semantic orientations in financial and economic news texts. The relevance of the newly added lexicon features and the benefit of using the proposed learning-algorithm are demonstrated in a comparative study against previously used general sentiment models as well as the popular word frequency models used in recent financial studies. The proposed framework is parsimonious and avoids the explosion in feature-space caused by the use of conventional n-gram features.

SEntFiN 1.0: Entity-Aware Sentiment Analysis for Financial News

Fine-grained financial sentiment analysis on news headlines is a challenging task requiring human-annotated datasets to achieve high performance. Limited studies have tried to address the sentiment extraction task in a setting where multiple entities are present in a news headline. In an effort to further research in this area, we make publicly available SEntFiN 1.0, a human-annotated dataset of 10,753 news headlines with entity-sentiment annotations, of which 2,847 headlines contain multiple entities, often with conflicting sentiments. We augment our dataset with a database of over 1,000 financial entities and their various representations in news media amounting to over 5,000 phrases. We propose a framework that enables the extraction of entity-relevant sentiments using a feature-based approach rather than an expression-based approach. For sentiment extraction, we utilize 12 different learning schemes utilizing lexicon-based and pre-trained sentence representations and five classification approaches. Our experiments indicate that lexicon-based n-gram ensembles are above par with pre-trained word embedding schemes such as GloVe. Overall, RoBERTa and finBERT (domain-specific BERT) achieve the highest average accuracy of 94.29% and F1-score of 93.27%. Further, using over 210,000 entity-sentiment predictions, we validate the economic effect of sentiments on aggregate market movements over a long duration.

Removing Non-Stationary Knowledge From Pre-Trained Language Models for Entity-Level Sentiment Classification in Finance

Extraction of sentiment signals from news text, stock message boards, and business reports, for stock movement prediction, has been a rising field of interest in finance. Building upon past literature, the most recent works attempt to better capture sentiment from sentences with complex syntactic structures by introducing aspect-level sentiment classification (ASC). Despite the growing interest, however, fine-grained sentiment analysis has not been fully explored in non-English literature due to the shortage of annotated finance-specific data. Accordingly, it is necessary for non-English languages to leverage datasets and pre-trained language models (PLM) of different domains, languages, and tasks to best their performance. To facilitate finance-specific ASC research in the Korean language, we build KorFinASC, a Korean aspect-level sentiment classification dataset for finance consisting of 12,613 human-annotated samples, and explore methods of intermediate transfer learning. Our experiments indicate that past research has been ignorant towards the potentially wrong knowledge of financial entities encoded during the training phase, which has overestimated the predictive power of PLMs. In our work, we use the term "non-stationary knowledge'' to refer to information that was previously correct but is likely to change, and present "TGT-Masking'', a novel masking pattern to restrict PLMs from speculating knowledge of the kind. Finally, through a series of transfer learning with TGT-Masking applied we improve 22.63% of classification accuracy compared to standalone models on KorFinASC.

A Systematic Review of Aspect-based Sentiment Analysis: Domains, Methods, and Trends

Aspect-based sentiment analysis (ABSA) is a fine-grained type of sentiment analysis that identifies aspects and their associated opinions from a given text. With the surge of digital opinionated text data, ABSA gained increasing popularity for its ability to mine more detailed and targeted insights. Many review papers on ABSA subtasks and solution methodologies exist, however, few focus on trends over time or systemic issues relating to research application domains, datasets, and solution approaches. To fill the gap, this paper presents a systematic literature review (SLR) of ABSA studies with a focus on trends and high-level relationships among these fundamental components. This review is one of the largest SLRs on ABSA. To our knowledge, it is also the first to systematically examine the interrelations among ABSA research and data distribution across domains, as well as trends in solution paradigms and approaches. Our sample includes 727 primary studies screened from 8550 search results without time constraints via an innovative automatic filtering process. Our quantitative analysis not only identifies trends in nearly two decades of ABSA research development but also unveils a systemic lack of dataset and domain diversity as well as domain mismatch that may hinder the development of future ABSA research. We discuss these findings and their implications and propose suggestions for future research.

Enhanced Aspect-Based Sentiment Analysis Models with Progressive Self-supervised Attention Learning

In aspect-based sentiment analysis (ABSA), many neural models are equipped with an attention mechanism to quantify the contribution of each context word to sentiment prediction. However, such a mechanism suffers from one drawback: only a few frequent words with sentiment polarities are tended to be taken into consideration for final sentiment decision while abundant infrequent sentiment words are ignored by models. To deal with this issue, we propose a progressive self-supervised attention learning approach for attentional ABSA models. In this approach, we iteratively perform sentiment prediction on all training instances, and continually learn useful attention supervision information in the meantime. During training, at each iteration, context words with the highest impact on sentiment prediction, identified based on their attention weights or gradients, are extracted as words with active/misleading influence on the correct/incorrect prediction for each instance. Words extracted in this way are masked for subsequent iterations. To exploit these extracted words for refining ABSA models, we augment the conventional training objective with a regularization term that encourages ABSA models to not only take full advantage of the extracted active context words but also decrease the weights of those misleading words. We integrate the proposed approach into three state-of-the-art neural ABSA models. Experiment results and in-depth analyses show that our approach yields better attention results and significantly enhances the performance of all three models. We release the source code and trained models at https://github.com/DeepLearnXMU/PSSAttention.

A Labelled Dataset for Sentiment Analysis of Videos on YouTube, TikTok, and Other Sources about the 2024 Outbreak of Measles

The work of this paper presents a dataset that contains the data of 4011 videos about the ongoing outbreak of measles published on 264 websites on the internet between January 1, 2024, and May 31, 2024. The dataset is available at https://dx.doi.org/10.21227/40s8-xf63. These websites primarily include YouTube and TikTok, which account for 48.6% and 15.2% of the videos, respectively. The remainder of the websites include Instagram and Facebook as well as the websites of various global and local news organizations. For each of these videos, the URL of the video, title of the post, description of the post, and the date of publication of the video are presented as separate attributes in the dataset. After developing this dataset, sentiment analysis (using VADER), subjectivity analysis (using TextBlob), and fine-grain sentiment analysis (using DistilRoBERTa-base) of the video titles and video descriptions were performed. This included classifying each video title and video description into (i) one of the sentiment classes i.e. positive, negative, or neutral, (ii) one of the subjectivity classes i.e. highly opinionated, neutral opinionated, or least opinionated, and (iii) one of the fine-grain sentiment classes i.e. fear, surprise, joy, sadness, anger, disgust, or neutral. These results are presented as separate attributes in the dataset for the training and testing of machine learning algorithms for performing sentiment analysis or subjectivity analysis in this field as well as for other applications. Finally, this paper also presents a list of open research questions that may be investigated using this dataset.

The ParlaSent multilingual training dataset for sentiment identification in parliamentary proceedings

Sentiments inherently drive politics. How we receive and process information plays an essential role in political decision-making, shaping our judgment with strategic consequences both on the level of legislators and the masses. If sentiment plays such an important role in politics, how can we study and measure it systematically? The paper presents a new dataset of sentiment-annotated sentences, which are used in a series of experiments focused on training a robust sentiment classifier for parliamentary proceedings. The paper also introduces the first domain-specific LLM for political science applications additionally pre-trained on 1.72 billion domain-specific words from proceedings of 27 European parliaments. We present experiments demonstrating how the additional pre-training of LLM on parliamentary data can significantly improve the model downstream performance on the domain-specific tasks, in our case, sentiment detection in parliamentary proceedings. We further show that multilingual models perform very well on unseen languages and that additional data from other languages significantly improves the target parliament's results. The paper makes an important contribution to multiple domains of social sciences and bridges them with computer science and computational linguistics. Lastly, it sets up a more robust approach to sentiment analysis of political texts in general, which allows scholars to study political sentiment from a comparative perspective using standardized tools and techniques.

UniSent: Universal Adaptable Sentiment Lexica for 1000+ Languages

In this paper, we introduce UniSent universal sentiment lexica for 1000+ languages. Sentiment lexica are vital for sentiment analysis in absence of document-level annotations, a very common scenario for low-resource languages. To the best of our knowledge, UniSent is the largest sentiment resource to date in terms of the number of covered languages, including many low resource ones. In this work, we use a massively parallel Bible corpus to project sentiment information from English to other languages for sentiment analysis on Twitter data. We introduce a method called DomDrift to mitigate the huge domain mismatch between Bible and Twitter by a confidence weighting scheme that uses domain-specific embeddings to compare the nearest neighbors for a candidate sentiment word in the source (Bible) and target (Twitter) domain. We evaluate the quality of UniSent in a subset of languages for which manually created ground truth was available, Macedonian, Czech, German, Spanish, and French. We show that the quality of UniSent is comparable to manually created sentiment resources when it is used as the sentiment seed for the task of word sentiment prediction on top of embedding representations. In addition, we show that emoticon sentiments could be reliably predicted in the Twitter domain using only UniSent and monolingual embeddings in German, Spanish, French, and Italian. With the publication of this paper, we release the UniSent sentiment lexica.

Motamot: A Dataset for Revealing the Supremacy of Large Language Models over Transformer Models in Bengali Political Sentiment Analysis

Sentiment analysis is the process of identifying and categorizing people's emotions or opinions regarding various topics. Analyzing political sentiment is critical for understanding the complexities of public opinion processes, especially during election seasons. It gives significant information on voter preferences, attitudes, and current trends. In this study, we investigate political sentiment analysis during Bangladeshi elections, specifically examining how effectively Pre-trained Language Models (PLMs) and Large Language Models (LLMs) capture complex sentiment characteristics. Our study centers on the creation of the "Motamot" dataset, comprising 7,058 instances annotated with positive and negative sentiments, sourced from diverse online newspaper portals, forming a comprehensive resource for political sentiment analysis. We meticulously evaluate the performance of various PLMs including BanglaBERT, Bangla BERT Base, XLM-RoBERTa, mBERT, and sahajBERT, alongside LLMs such as Gemini 1.5 Pro and GPT 3.5 Turbo. Moreover, we explore zero-shot and few-shot learning strategies to enhance our understanding of political sentiment analysis methodologies. Our findings underscore BanglaBERT's commendable accuracy of 88.10% among PLMs. However, the exploration into LLMs reveals even more promising results. Through the adept application of Few-Shot learning techniques, Gemini 1.5 Pro achieves an impressive accuracy of 96.33%, surpassing the remarkable performance of GPT 3.5 Turbo, which stands at 94%. This underscores Gemini 1.5 Pro's status as the superior performer in this comparison.

SentiPers: A Sentiment Analysis Corpus for Persian

Sentiment Analysis (SA) is a major field of study in natural language processing, computational linguistics and information retrieval. Interest in SA has been constantly growing in both academia and industry over the recent years. Moreover, there is an increasing need for generating appropriate resources and datasets in particular for low resource languages including Persian. These datasets play an important role in designing and developing appropriate opinion mining platforms using supervised, semi-supervised or unsupervised methods. In this paper, we outline the entire process of developing a manually annotated sentiment corpus, SentiPers, which covers formal and informal written contemporary Persian. To the best of our knowledge, SentiPers is a unique sentiment corpus with such a rich annotation in three different levels including document-level, sentence-level, and entity/aspect-level for Persian. The corpus contains more than 26000 sentences of users opinions from digital product domain and benefits from special characteristics such as quantifying the positiveness or negativity of an opinion through assigning a number within a specific range to any given sentence. Furthermore, we present statistics on various components of our corpus as well as studying the inter-annotator agreement among the annotators. Finally, some of the challenges that we faced during the annotation process will be discussed as well.

Improving Classifier Training Efficiency for Automatic Cyberbullying Detection with Feature Density

We study the effectiveness of Feature Density (FD) using different linguistically-backed feature preprocessing methods in order to estimate dataset complexity, which in turn is used to comparatively estimate the potential performance of machine learning (ML) classifiers prior to any training. We hypothesise that estimating dataset complexity allows for the reduction of the number of required experiments iterations. This way we can optimize the resource-intensive training of ML models which is becoming a serious issue due to the increases in available dataset sizes and the ever rising popularity of models based on Deep Neural Networks (DNN). The problem of constantly increasing needs for more powerful computational resources is also affecting the environment due to alarmingly-growing amount of CO2 emissions caused by training of large-scale ML models. The research was conducted on multiple datasets, including popular datasets, such as Yelp business review dataset used for training typical sentiment analysis models, as well as more recent datasets trying to tackle the problem of cyberbullying, which, being a serious social problem, is also a much more sophisticated problem form the point of view of linguistic representation. We use cyberbullying datasets collected for multiple languages, namely English, Japanese and Polish. The difference in linguistic complexity of datasets allows us to additionally discuss the efficacy of linguistically-backed word preprocessing.

Emo Pillars: Knowledge Distillation to Support Fine-Grained Context-Aware and Context-Less Emotion Classification

Most datasets for sentiment analysis lack context in which an opinion was expressed, often crucial for emotion understanding, and are mainly limited by a few emotion categories. Foundation large language models (LLMs) like GPT-4 suffer from over-predicting emotions and are too resource-intensive. We design an LLM-based data synthesis pipeline and leverage a large model, Mistral-7b, for the generation of training examples for more accessible, lightweight BERT-type encoder models. We focus on enlarging the semantic diversity of examples and propose grounding the generation into a corpus of narratives to produce non-repetitive story-character-centered utterances with unique contexts over 28 emotion classes. By running 700K inferences in 450 GPU hours, we contribute with the dataset of 100K contextual and also 300K context-less examples to cover both scenarios. We use it for fine-tuning pre-trained encoders, which results in several Emo Pillars models. We show that Emo Pillars models are highly adaptive to new domains when tuned to specific tasks such as GoEmotions, ISEAR, IEMOCAP, and EmoContext, reaching the SOTA performance on the first three. We also validate our dataset, conducting statistical analysis and human evaluation, and confirm the success of our measures in utterance diversification (although less for the neutral class) and context personalization, while pointing out the need for improved handling of out-of-taxonomy labels within the pipeline.

The ParlaSent-BCS dataset of sentiment-annotated parliamentary debates from Bosnia-Herzegovina, Croatia, and Serbia

Expression of sentiment in parliamentary debates is deemed to be significantly different from that on social media or in product reviews. This paper adds to an emerging body of research on parliamentary debates with a dataset of sentences annotated for detection sentiment polarity in political discourse. We sample the sentences for annotation from the proceedings of three Southeast European parliaments: Croatia, Bosnia-Herzegovina, and Serbia. A six-level schema is applied to the data with the aim of training a classification model for the detection of sentiment in parliamentary proceedings. Krippendorff's alpha measuring the inter-annotator agreement ranges from 0.6 for the six-level annotation schema to 0.75 for the three-level schema and 0.83 for the two-level schema. Our initial experiments on the dataset show that transformer models perform significantly better than those using a simpler architecture. Furthermore, regardless of the similarity of the three languages, we observe differences in performance across different languages. Performing parliament-specific training and evaluation shows that the main reason for the differing performance between parliaments seems to be the different complexity of the automatic classification task, which is not observable in annotator performance. Language distance does not seem to play any role neither in annotator nor in automatic classification performance. We release the dataset and the best-performing model under permissive licences.

Interpretable Bangla Sarcasm Detection using BERT and Explainable AI

A positive phrase or a sentence with an underlying negative motive is usually defined as sarcasm that is widely used in today's social media platforms such as Facebook, Twitter, Reddit, etc. In recent times active users in social media platforms are increasing dramatically which raises the need for an automated NLP-based system that can be utilized in various tasks such as determining market demand, sentiment analysis, threat detection, etc. However, since sarcasm usually implies the opposite meaning and its detection is frequently a challenging issue, data meaning extraction through an NLP-based model becomes more complicated. As a result, there has been a lot of study on sarcasm detection in English over the past several years, and there's been a noticeable improvement and yet sarcasm detection in the Bangla language's state remains the same. In this article, we present a BERT-based system that can achieve 99.60\% while the utilized traditional machine learning algorithms are only capable of achieving 89.93\%. Additionally, we have employed Local Interpretable Model-Agnostic Explanations that introduce explainability to our system. Moreover, we have utilized a newly collected bangla sarcasm dataset, BanglaSarc that was constructed specifically for the evaluation of this study. This dataset consists of fresh records of sarcastic and non-sarcastic comments, the majority of which are acquired from Facebook and YouTube comment sections.

RoBERTa-BiLSTM: A Context-Aware Hybrid Model for Sentiment Analysis

Effectively analyzing the comments to uncover latent intentions holds immense value in making strategic decisions across various domains. However, several challenges hinder the process of sentiment analysis including the lexical diversity exhibited in comments, the presence of long dependencies within the text, encountering unknown symbols and words, and dealing with imbalanced datasets. Moreover, existing sentiment analysis tasks mostly leveraged sequential models to encode the long dependent texts and it requires longer execution time as it processes the text sequentially. In contrast, the Transformer requires less execution time due to its parallel processing nature. In this work, we introduce a novel hybrid deep learning model, RoBERTa-BiLSTM, which combines the Robustly Optimized BERT Pretraining Approach (RoBERTa) with Bidirectional Long Short-Term Memory (BiLSTM) networks. RoBERTa is utilized to generate meaningful word embedding vectors, while BiLSTM effectively captures the contextual semantics of long-dependent texts. The RoBERTa-BiLSTM hybrid model leverages the strengths of both sequential and Transformer models to enhance performance in sentiment analysis. We conducted experiments using datasets from IMDb, Twitter US Airline, and Sentiment140 to evaluate the proposed model against existing state-of-the-art methods. Our experimental findings demonstrate that the RoBERTa-BiLSTM model surpasses baseline models (e.g., BERT, RoBERTa-base, RoBERTa-GRU, and RoBERTa-LSTM), achieving accuracies of 80.74%, 92.36%, and 82.25% on the Twitter US Airline, IMDb, and Sentiment140 datasets, respectively. Additionally, the model achieves F1-scores of 80.73%, 92.35%, and 82.25% on the same datasets, respectively.

BanglishRev: A Large-Scale Bangla-English and Code-mixed Dataset of Product Reviews in E-Commerce

This work presents the BanglishRev Dataset, the largest e-commerce product review dataset to date for reviews written in Bengali, English, a mixture of both and Banglish, Bengali words written with English alphabets. The dataset comprises of 1.74 million written reviews from 3.2 million ratings information collected from a total of 128k products being sold in online e-commerce platforms targeting the Bengali population. It includes an extensive array of related metadata for each of the reviews including the rating given by the reviewer, date the review was posted and date of purchase, number of likes, dislikes, response from the seller, images associated with the review etc. With sentiment analysis being the most prominent usage of review datasets, experimentation with a binary sentiment analysis model with the review rating serving as an indicator of positive or negative sentiment was conducted to evaluate the effectiveness of the large amount of data presented in BanglishRev for sentiment analysis tasks. A BanglishBERT model is trained on the data from BanglishRev with reviews being considered labeled positive if the rating is greater than 3 and negative if the rating is less than or equal to 3. The model is evaluated by being testing against a previously published manually annotated dataset for e-commerce reviews written in a mixture of Bangla, English and Banglish. The experimental model achieved an exceptional accuracy of 94\% and F1 score of 0.94, demonstrating the dataset's efficacy for sentiment analysis. Some of the intriguing patterns and observations seen within the dataset and future research directions where the dataset can be utilized is also discussed and explored. The dataset can be accessed through https://huggingface.co/datasets/BanglishRev/bangla-english-and-code-mixed-ecommerce-review-dataset.

Classification Benchmarks for Under-resourced Bengali Language based on Multichannel Convolutional-LSTM Network

Exponential growths of social media and micro-blogging sites not only provide platforms for empowering freedom of expressions and individual voices but also enables people to express anti-social behaviour like online harassment, cyberbullying, and hate speech. Numerous works have been proposed to utilize these data for social and anti-social behaviours analysis, document characterization, and sentiment analysis by predicting the contexts mostly for highly resourced languages such as English. However, there are languages that are under-resources, e.g., South Asian languages like Bengali, Tamil, Assamese, Telugu that lack of computational resources for the NLP tasks. In this paper, we provide several classification benchmarks for Bengali, an under-resourced language. We prepared three datasets of expressing hate, commonly used topics, and opinions for hate speech detection, document classification, and sentiment analysis, respectively. We built the largest Bengali word embedding models to date based on 250 million articles, which we call BengFastText. We perform three different experiments, covering document classification, sentiment analysis, and hate speech detection. We incorporate word embeddings into a Multichannel Convolutional-LSTM (MConv-LSTM) network for predicting different types of hate speech, document classification, and sentiment analysis. Experiments demonstrate that BengFastText can capture the semantics of words from respective contexts correctly. Evaluations against several baseline embedding models, e.g., Word2Vec and GloVe yield up to 92.30%, 82.25%, and 90.45% F1-scores in case of document classification, sentiment analysis, and hate speech detection, respectively during 5-fold cross-validation tests.

EmoLLMs: A Series of Emotional Large Language Models and Annotation Tools for Comprehensive Affective Analysis

Sentiment analysis and emotion detection are important research topics in natural language processing (NLP) and benefit many downstream tasks. With the widespread application of LLMs, researchers have started exploring the application of LLMs based on instruction-tuning in the field of sentiment analysis. However, these models only focus on single aspects of affective classification tasks (e.g. sentimental polarity or categorical emotions), and overlook the regression tasks (e.g. sentiment strength or emotion intensity), which leads to poor performance in downstream tasks. The main reason is the lack of comprehensive affective instruction tuning datasets and evaluation benchmarks, which cover various affective classification and regression tasks. Moreover, although emotional information is useful for downstream tasks, existing downstream datasets lack high-quality and comprehensive affective annotations. In this paper, we propose EmoLLMs, the first series of open-sourced instruction-following LLMs for comprehensive affective analysis based on fine-tuning various LLMs with instruction data, the first multi-task affective analysis instruction dataset (AAID) with 234K data samples based on various classification and regression tasks to support LLM instruction tuning, and a comprehensive affective evaluation benchmark (AEB) with 14 tasks from various sources and domains to test the generalization ability of LLMs. We propose a series of EmoLLMs by fine-tuning LLMs with AAID to solve various affective instruction tasks. We compare our model with a variety of LLMs on AEB, where our models outperform all other open-sourced LLMs, and surpass ChatGPT and GPT-4 in most tasks, which shows that the series of EmoLLMs achieve the ChatGPT-level and GPT-4-level generalization capabilities on affective analysis tasks, and demonstrates our models can be used as affective annotation tools.

BESSTIE: A Benchmark for Sentiment and Sarcasm Classification for Varieties of English

Despite large language models (LLMs) being known to exhibit bias against non-mainstream varieties, there are no known labeled datasets for sentiment analysis of English. To address this gap, we introduce BESSTIE, a benchmark for sentiment and sarcasm classification for three varieties of English: Australian (en-AU), Indian (en-IN), and British (en-UK). Using web-based content from two domains, namely, Google Place reviews and Reddit comments, we collect datasets for these language varieties using two methods: location-based and topic-based filtering. Native speakers of the language varieties manually annotate the datasets with sentiment and sarcasm labels. To assess whether the dataset accurately represents these varieties, we conduct two validation steps: (a) manual annotation of language varieties and (b) automatic language variety prediction. Subsequently, we fine-tune nine large language models (LLMs) (representing a range of encoder/decoder and mono/multilingual models) on these datasets, and evaluate their performance on the two tasks. Our results reveal that the models consistently perform better on inner-circle varieties (i.e., en-AU and en-UK), with significant performance drops for en-IN, particularly in sarcasm detection. We also report challenges in cross-variety generalisation, highlighting the need for language variety-specific datasets such as ours. BESSTIE promises to be a useful evaluative benchmark for future research in equitable LLMs, specifically in terms of language varieties. The BESSTIE datasets, code, and models will be publicly available upon acceptance.

Can Large Language Models Explain Themselves? A Study of LLM-Generated Self-Explanations

Large language models (LLMs) such as ChatGPT have demonstrated superior performance on a variety of natural language processing (NLP) tasks including sentiment analysis, mathematical reasoning and summarization. Furthermore, since these models are instruction-tuned on human conversations to produce "helpful" responses, they can and often will produce explanations along with the response, which we call self-explanations. For example, when analyzing the sentiment of a movie review, the model may output not only the positivity of the sentiment, but also an explanation (e.g., by listing the sentiment-laden words such as "fantastic" and "memorable" in the review). How good are these automatically generated self-explanations? In this paper, we investigate this question on the task of sentiment analysis and for feature attribution explanation, one of the most commonly studied settings in the interpretability literature (for pre-ChatGPT models). Specifically, we study different ways to elicit the self-explanations, evaluate their faithfulness on a set of evaluation metrics, and compare them to traditional explanation methods such as occlusion or LIME saliency maps. Through an extensive set of experiments, we find that ChatGPT's self-explanations perform on par with traditional ones, but are quite different from them according to various agreement metrics, meanwhile being much cheaper to produce (as they are generated along with the prediction). In addition, we identified several interesting characteristics of them, which prompt us to rethink many current model interpretability practices in the era of ChatGPT(-like) LLMs.

SOUL: Towards Sentiment and Opinion Understanding of Language

Sentiment analysis is a well-established natural language processing task, with sentiment polarity classification being one of its most popular and representative tasks. However, despite the success of pre-trained language models in this area, they often fall short of capturing the broader complexities of sentiment analysis. To address this issue, we propose a new task called Sentiment and Opinion Understanding of Language (SOUL). SOUL aims to evaluate sentiment understanding through two subtasks: Review Comprehension (RC) and Justification Generation (JG). RC seeks to validate statements that focus on subjective information based on a review text, while JG requires models to provide explanations for their sentiment predictions. To enable comprehensive evaluation, we annotate a new dataset comprising 15,028 statements from 3,638 reviews. Experimental results indicate that SOUL is a challenging task for both small and large language models, with a performance gap of up to 27% when compared to human performance. Furthermore, evaluations conducted with both human experts and GPT-4 highlight the limitations of the small language model in generating reasoning-based justifications. These findings underscore the challenging nature of the SOUL task for existing models, emphasizing the need for further advancements in sentiment analysis to address its complexities. The new dataset and code are available at https://github.com/DAMO-NLP-SG/SOUL.

Low Rank Factorization for Compact Multi-Head Self-Attention

Effective representation learning from text has been an active area of research in the fields of NLP and text mining. Attention mechanisms have been at the forefront in order to learn contextual sentence representations. Current state-of-the-art approaches for many NLP tasks use large pre-trained language models such as BERT, XLNet and so on for learning representations. These models are based on the Transformer architecture that involves recurrent blocks of computation consisting of multi-head self-attention and feedforward networks. One of the major bottlenecks largely contributing to the computational complexity of the Transformer models is the self-attention layer, that is both computationally expensive and parameter intensive. In this work, we introduce a novel multi-head self-attention mechanism operating on GRUs that is shown to be computationally cheaper and more parameter efficient than self-attention mechanism proposed in Transformers for text classification tasks. The efficiency of our approach mainly stems from two optimizations; 1) we use low-rank matrix factorization of the affinity matrix to efficiently get multiple attention distributions instead of having separate parameters for each head 2) attention scores are obtained by querying a global context vector instead of densely querying all the words in the sentence. We evaluate the performance of the proposed model on tasks such as sentiment analysis from movie reviews, predicting business ratings from reviews and classifying news articles into topics. We find that the proposed approach matches or outperforms a series of strong baselines and is more parameter efficient than comparable multi-head approaches. We also perform qualitative analyses to verify that the proposed approach is interpretable and captures context-dependent word importance.

Evaluate Bias without Manual Test Sets: A Concept Representation Perspective for LLMs

Bias in Large Language Models (LLMs) significantly undermines their reliability and fairness. We focus on a common form of bias: when two reference concepts in the model's concept space, such as sentiment polarities (e.g., "positive" and "negative"), are asymmetrically correlated with a third, target concept, such as a reviewing aspect, the model exhibits unintended bias. For instance, the understanding of "food" should not skew toward any particular sentiment. Existing bias evaluation methods assess behavioral differences of LLMs by constructing labeled data for different social groups and measuring model responses across them, a process that requires substantial human effort and captures only a limited set of social concepts. To overcome these limitations, we propose BiasLens, a test-set-free bias analysis framework based on the structure of the model's vector space. BiasLens combines Concept Activation Vectors (CAVs) with Sparse Autoencoders (SAEs) to extract interpretable concept representations, and quantifies bias by measuring the variation in representational similarity between the target concept and each of the reference concepts. Even without labeled data, BiasLens shows strong agreement with traditional bias evaluation metrics (Spearman correlation r > 0.85). Moreover, BiasLens reveals forms of bias that are difficult to detect using existing methods. For example, in simulated clinical scenarios, a patient's insurance status can cause the LLM to produce biased diagnostic assessments. Overall, BiasLens offers a scalable, interpretable, and efficient paradigm for bias discovery, paving the way for improving fairness and transparency in LLMs.

Natural Hazards Twitter Dataset

With the development of the Internet, social media has become an important channel for posting disaster-related information. Analyzing attitudes hidden in these texts, known as sentiment analysis, is crucial for the government or relief agencies to improve disaster response efficiency, but it has not received sufficient attention. This paper aims to fill this gap by focusing on investigating attitudes towards disaster response and analyzing targeted relief supplies during disaster response. The contributions of this paper are fourfold. First, we propose several machine learning models for classifying public sentiment concerning disaster-related social media data. Second, we create a natural disaster dataset with sentiment labels, which contains nearly 50,00 Twitter data about different natural disasters in the United States (e.g., a tornado in 2011, a hurricane named Sandy in 2012, a series of floods in 2013, a hurricane named Matthew in 2016, a blizzard in 2016, a hurricane named Harvey in 2017, a hurricane named Michael in 2018, a series of wildfires in 2018, and a hurricane named Dorian in 2019). We are making our dataset available to the research community: https://github.com/Dong-UTIL/Natural-Hazards-Twitter-Dataset. It is our hope that our contribution will enable the study of sentiment analysis in disaster response. Third, we focus on extracting public attitudes and analyzing the essential needs (e.g., food, housing, transportation, and medical supplies) for the public during disaster response, instead of merely targeting on studying positive or negative attitudes of the public to natural disasters. Fourth, we conduct this research from two different dimensions for a comprehensive understanding of public opinion on disaster response, since disparate hazards caused by different types of natural disasters.

Towards More Accurate Prediction of Human Empathy and Emotion in Text and Multi-turn Conversations by Combining Advanced NLP, Transformers-based Networks, and Linguistic Methodologies

Based on the WASSA 2022 Shared Task on Empathy Detection and Emotion Classification, we predict the level of empathic concern and personal distress displayed in essays. For the first stage of this project we implemented a Feed-Forward Neural Network using sentence-level embeddings as features. We experimented with four different embedding models for generating the inputs to the neural network. The subsequent stage builds upon the previous work and we have implemented three types of revisions. The first revision focuses on the enhancements to the model architecture and the training approach. The second revision focuses on handling class imbalance using stratified data sampling. The third revision focuses on leveraging lexical resources, where we apply four different resources to enrich the features associated with the dataset. During the final stage of this project, we have created the final end-to-end system for the primary task using an ensemble of models to revise primary task performance. Additionally, as part of the final stage, these approaches have been adapted to the WASSA 2023 Shared Task on Empathy Emotion and Personality Detection in Interactions, in which the empathic concern, emotion polarity, and emotion intensity in dyadic text conversations are predicted.

Benchmarking Zero-shot Text Classification: Datasets, Evaluation and Entailment Approach

Zero-shot text classification (0Shot-TC) is a challenging NLU problem to which little attention has been paid by the research community. 0Shot-TC aims to associate an appropriate label with a piece of text, irrespective of the text domain and the aspect (e.g., topic, emotion, event, etc.) described by the label. And there are only a few articles studying 0Shot-TC, all focusing only on topical categorization which, we argue, is just the tip of the iceberg in 0Shot-TC. In addition, the chaotic experiments in literature make no uniform comparison, which blurs the progress. This work benchmarks the 0Shot-TC problem by providing unified datasets, standardized evaluations, and state-of-the-art baselines. Our contributions include: i) The datasets we provide facilitate studying 0Shot-TC relative to conceptually different and diverse aspects: the ``topic'' aspect includes ``sports'' and ``politics'' as labels; the ``emotion'' aspect includes ``joy'' and ``anger''; the ``situation'' aspect includes ``medical assistance'' and ``water shortage''. ii) We extend the existing evaluation setup (label-partially-unseen) -- given a dataset, train on some labels, test on all labels -- to include a more challenging yet realistic evaluation label-fully-unseen 0Shot-TC (Chang et al., 2008), aiming at classifying text snippets without seeing task specific training data at all. iii) We unify the 0Shot-TC of diverse aspects within a textual entailment formulation and study it this way. Code & Data: https://github.com/yinwenpeng/BenchmarkingZeroShot

WikiDes: A Wikipedia-Based Dataset for Generating Short Descriptions from Paragraphs

As free online encyclopedias with massive volumes of content, Wikipedia and Wikidata are key to many Natural Language Processing (NLP) tasks, such as information retrieval, knowledge base building, machine translation, text classification, and text summarization. In this paper, we introduce WikiDes, a novel dataset to generate short descriptions of Wikipedia articles for the problem of text summarization. The dataset consists of over 80k English samples on 6987 topics. We set up a two-phase summarization method - description generation (Phase I) and candidate ranking (Phase II) - as a strong approach that relies on transfer and contrastive learning. For description generation, T5 and BART show their superiority compared to other small-scale pre-trained models. By applying contrastive learning with the diverse input from beam search, the metric fusion-based ranking models outperform the direct description generation models significantly up to 22 ROUGE in topic-exclusive split and topic-independent split. Furthermore, the outcome descriptions in Phase II are supported by human evaluation in over 45.33% chosen compared to 23.66% in Phase I against the gold descriptions. In the aspect of sentiment analysis, the generated descriptions cannot effectively capture all sentiment polarities from paragraphs while doing this task better from the gold descriptions. The automatic generation of new descriptions reduces the human efforts in creating them and enriches Wikidata-based knowledge graphs. Our paper shows a practical impact on Wikipedia and Wikidata since there are thousands of missing descriptions. Finally, we expect WikiDes to be a useful dataset for related works in capturing salient information from short paragraphs. The curated dataset is publicly available at: https://github.com/declare-lab/WikiDes.

REDAffectiveLM: Leveraging Affect Enriched Embedding and Transformer-based Neural Language Model for Readers' Emotion Detection

Technological advancements in web platforms allow people to express and share emotions towards textual write-ups written and shared by others. This brings about different interesting domains for analysis; emotion expressed by the writer and emotion elicited from the readers. In this paper, we propose a novel approach for Readers' Emotion Detection from short-text documents using a deep learning model called REDAffectiveLM. Within state-of-the-art NLP tasks, it is well understood that utilizing context-specific representations from transformer-based pre-trained language models helps achieve improved performance. Within this affective computing task, we explore how incorporating affective information can further enhance performance. Towards this, we leverage context-specific and affect enriched representations by using a transformer-based pre-trained language model in tandem with affect enriched Bi-LSTM+Attention. For empirical evaluation, we procure a new dataset REN-20k, besides using RENh-4k and SemEval-2007. We evaluate the performance of our REDAffectiveLM rigorously across these datasets, against a vast set of state-of-the-art baselines, where our model consistently outperforms baselines and obtains statistically significant results. Our results establish that utilizing affect enriched representation along with context-specific representation within a neural architecture can considerably enhance readers' emotion detection. Since the impact of affect enrichment specifically in readers' emotion detection isn't well explored, we conduct a detailed analysis over affect enriched Bi-LSTM+Attention using qualitative and quantitative model behavior evaluation techniques. We observe that compared to conventional semantic embedding, affect enriched embedding increases ability of the network to effectively identify and assign weightage to key terms responsible for readers' emotion detection.

EduRABSA: An Education Review Dataset for Aspect-based Sentiment Analysis Tasks

Every year, most educational institutions seek and receive an enormous volume of text feedback from students on courses, teaching, and overall experience. Yet, turning this raw feedback into useful insights is far from straightforward. It has been a long-standing challenge to adopt automatic opinion mining solutions for such education review text data due to the content complexity and low-granularity reporting requirements. Aspect-based Sentiment Analysis (ABSA) offers a promising solution with its rich, sub-sentence-level opinion mining capabilities. However, existing ABSA research and resources are very heavily focused on the commercial domain. In education, they are scarce and hard to develop due to limited public datasets and strict data protection. A high-quality, annotated dataset is urgently needed to advance research in this under-resourced area. In this work, we present EduRABSA (Education Review ABSA), the first public, annotated ABSA education review dataset that covers three review subject types (course, teaching staff, university) in the English language and all main ABSA tasks, including the under-explored implicit aspect and implicit opinion extraction. We also share ASQE-DPT (Data Processing Tool), an offline, lightweight, installation-free manual data annotation tool that generates labelled datasets for comprehensive ABSA tasks from a single-task annotation. Together, these resources contribute to the ABSA community and education domain by removing the dataset barrier, supporting research transparency and reproducibility, and enabling the creation and sharing of further resources. The dataset, annotation tool, and scripts and statistics for dataset processing and sampling are available at https://github.com/yhua219/edurabsa_dataset_and_annotation_tool.