Page 1 First Session, Forty-fourth Parliament, 70-71 Elizabeth II – 1-2 Charles III, 2021-2022-2023-2024 STATUTES OF CANADA 2024 CHAPTER 10 An Act to amend the Telecommunications Act (transparent and accurate broadband services information) ASSENTED TO JUNE 20, 2024 BILL C-288 Page 2 SUMMARY This enactment amends the Telecommunications Act to require Canadian carriers to make easily available certain information in respect of the fixed broadband services that they offer. It also requires the Canadian Radio-television and Telecommuni- cations Commission to hold public hearings to inform its deter- minations on how Canadian carriers are to fulfill this obligation. Available on the House of Commons website at the following address: www.ourcommons.ca 2021-2022-2023-2024 Page 3 70-71 ELIZABETH II – 1-2 CHARLES III CHAPTER 10 An Act to amend the Telecommunications Act (trans- parent and accurate broadband services information) [Assented to 20th June, 2024] Preamble Whereas transparency and accuracy of information are important to allow Canadians to make informed decisions when choosing a Canadian carrier for fixed broadband services and to increase competition within the telecommunications industry; Now, therefore, His Majesty, by and with the advice and consent of the Senate and House of Commons of Canada, enacts as follows: 1993, c. 38 Telecommunications Act 1 The Telecommunications Act is amended by adding the following after section 24.1: Definition of fixed broadband service 24.2 (1) In this section, fixed broadband service means any high-speed data transmission service provid- ed to a fixed location using cable, fibre optics, wireless access, satellite or any similar transmission system. Information required (2) A Canadian carrier that offers fixed broadband ser- vices shall make the following information available to the public, in the form and manner specified by the Com- mission: (a) service quality metrics during peak periods; (b) typical download and upload speeds during peak periods; and 2021-2022-2023-2024 Page 4 (c) any other information required by the Commis- sion that is in the public’s interest. Public hearings (3) For the purposes of subsection (2), the Commission shall hold public hearings to determine the following: (a) the service quality metrics that are to be measured and the manner in which they will be measured, as well as the methodology that is to be used to ensure that those metrics are representative of the different fixed broadband services packages offered in different regions across Canada; (b) the methodology that is to be used to determine what constitutes typical download and upload speeds for different fixed broadband services packages of- fered in different regions across Canada; (c) the periods that are to be considered peak periods; (d) the types of Canadian carriers, if any, that should be excluded, in whole or in part, from the application of subsection (2); (e) the types of transmission systems in respect of which the information referred to in subsection (2) is to be provided; (f) the form and manner in which the information re- ferred to in subsection (2) is to be provided to the pub- lic to ensure that it is easily available, accessible and simple to understand; and (g) the measures that are to be taken, including in re- spect of compliance monitoring and enforcement, to ensure that the fixed broadband services provided by Canadian carriers reflect the information made avail- able under subsection (2). Published under authority of the Speaker of the House of Commons 2021-2022-2023-2024 Chapter 10: An Act to amend the Telecommunications Act (transparent and accurate broadband services information) Telecommunications Act Section 1 Page 5 Page 6 Available on the House of Commons website Disponible sur le site Web de la Chambre des com