Macgence/egyptian-arabic-general-conversation-customer-speech-dataset

🧠 About This OTS Dataset

With an extensive 250-hour collection of high-quality general conversation audio recordings, this off-the-shelf (OTS) dataset empowers researchers and developers to advance Natural Language Processing (NLP), Conversational AI, and Generative Voice AI models across diverse sectors. Whether in finance, healthcare, retail, or any other domain, this dataset provides a rich training and evaluation resource for AI systems.

📊 Metadata Availability: Insights into Participant Details

Each participant is accompanied by detailed metadata, including:

• Age
• Gender
• Location
• Dialect
• Domain & Topic
• Call Type
• Call Outcome

This comprehensive metadata enhances the development and evaluation of robust AI and ASR models.

🎧 Audio Recording Specifications

• Audio Duration: 250 hours
• Formats: WAV & MP3 (for compatibility and flexibility)
• Sample Rate: Customizable to meet project-specific requirements
• Recording Equipment: Standard call center devices
• Recording Environment: Diverse real-world conditions for natural call center representation

These specifications ensure optimal performance and wide applicability in AI systems across sectors.

🗣️ Speech Data

This dataset includes:

• 250 hours of authentic, unscripted audio
• Conversations averaging 5–15 minutes in duration
• Real-world customer service interactions (queries, resolutions, transactions, etc.)
• Egyptian Arabic speaker-focused recordings
• Available in both MP3 and WAV formats

Ideal for building multilingual speech recognition, intent detection, and dialogue systems.

📝 Transcription Details

• Manual verbatim transcriptions
• Provided in JSON format
• Includes speaker-wise dialogue segmentation
• Time-coded for precision training and testing

These features support high-quality Egyptian Arabic ASR and Conversational AI development.

📜 License

This dataset is:

• Exclusively created by Macgence
• Commercial-use ready
• Tailored for enterprise-level AI development in various sectors

🔄 Updates and Customization

• Regularly updated with additional data across industries
• Customization available (transcriptions, dialect variants, etc.) to meet unique project demands

📥 Request Access or Purchase

To discuss your project needs, learn about pricing, or request customization, visit:
👉 https://data.macgence.com/dataset/egyptian-arabic-general-conversation-customer-speech-dataset

🔍 Related Keywords

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