Student1729/Banking-77-Optimized · Datasets at Hugging Face

text stringlengths 15 282	label int64 0 76
My app is showing a cash balance that I did not receive.	20
There is a withdrawal on my account that I don't remember initiating.	20
What is this cash withdrawal on my statement?	20
I think someone stole money from my card	20
There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.	20
Changing my PIN	21
Are their certain cash machines where I can change my pin?	21
I think my pin has been compromised, what do I do?	21
What is the process to change my PIN?	21
Which ATM's am i able to change my PIN?	21
There are transactions that I don't recognize. What do I do if I think someone is using my card?	22
There are transactions that I did not make on my account, I think someone has my information.	22
How do I stop fraud to my account?	22
i dont recognise some of these transactions, i think someone has my card details	22
There is unusual activity on my account and I believe someone took my card.	22
Would reinstalling the app solve the problem?	23
how many days processing new card?	23
My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?	23
The terminal I paid at wouldn't take my card. Is something wrong?	23
What do I have to do to get the contactless to work?	23
where do you have locations at	24
I live in America, but I would like a card.	24
Where are you cards supported?	24
Is it possible to get one of your cards in the European Union?	24
Which countries do you currently support?	24
My card didn't go through. It doesn't make sense. You told me that everything was ok.	25
I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.	25
My card payment is being declined and I've tried several times.	25
My payment for my card is not working	25
my card payment has been declined, do you know why?	25
Why couldn't I make a withdrawal from the ATM?	26
Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.	26
The ATM would not give me cash,why?	26
how come i was declined	26
What was the cause for my card to be declined?	26
Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?	27
Why am I getting declines when trying to make a purchase online?	27
Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.	27
My recent transfer didn't go through - why not?	27
I got declined when attempting a transfer	27
I see a direct debit payment on my statement that wasn't me	28
My app shows a direct debit that isn't mine.	28
There is a direct debit patentp that I haven't authorized.	28
Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.	28
How can I get my money back for a payment i didnt make	28
What are the restrictions on the virtual cards?	29
Can you please inform me of the restrictions for the disposable cards.	29
What limits are there on the virtual cards?	29
What are my limits on disposable cards?	29
I need a number of disposable cards everyday.	29
my identity hasn't been verified and i can't edit my details, what's next	30
My address is incorrect on my file.	30
How can I change to my married name?	30
How do I change my address ?	30
Can I change my name? I am not married.	30
What is the fee for a foreign currency exchange?	31
would I need to pay extra for exchanging currencies?	31
What is the rate for exchange fees?	31
Please provide currency exchange rates	31
where do i find out about exchange fees	31
How do you do exchanges?	32
Do you know the rate of exchange?	32
How is the exchange rate calculated?	32
What do you think of the exchange rate?	32
How do you do exchanges?	32
Is it possible to exchange currencies?	33
Is there a way to make my money usable in another country?	33
How to I switch my money for the money used in another country?	33
Can I use this app to exchange between dollars and pounds?	33
Can I exchange currency for different types?	33
There has been a charge pending on my account statement that I can't figue out it's for a dollar.	34
Why does my transaction have an added fee?	34
I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.	34
I see a $1 charge in a transaction.	34
How come there is an extra fee on my statement?	34
Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?	35
Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.	35
My card couldn't complete a transfer, why?	35
How is this transfer supposed to work? It's not working for me.	35
I couldnt transfer money from my account.	35
Can I change or hold different currency?	36
What kind of money can I hold?	36
How can I hold and exchange fiat currencies?	36
What types of fiduciary currencies are supported for tenure and exchange?	36
What currencies can my account be in?	36
What do the disposable cards do?	37
How do I use disposable cards?	37
The disposable cards - what are they for?	37
What can you use the disposable cards for?	37
How would I use a disposable card?	37
Where do I find my PIN for my new card?	38
I've been waiting ages and my PIN hasn't gotten here.	38
Do you deliver the PIN separately?	38
I have not received my pin yet	38
I can't find the card PIN.	38
Can I have a spare card for this account please?	39
How many cards am I allowed?	39
Is there a fee for sending out more cards?	39
My daughter need a card from this account. Is that possible?	39
Is it possible to give a second card from my account to my daughter?	39

My app is showing a cash balance that I did not receive.

20

There is a withdrawal on my account that I don't remember initiating.

20

What is this cash withdrawal on my statement?

20

I think someone stole money from my card

20

There is a cash withdrawal from an ATM listed but I don't remember making this withdrawal.

20

Changing my PIN

21

Are their certain cash machines where I can change my pin?

21

I think my pin has been compromised, what do I do?

21

What is the process to change my PIN?

21

Which ATM's am i able to change my PIN?

21

There are transactions that I don't recognize. What do I do if I think someone is using my card?

22

There are transactions that I did not make on my account, I think someone has my information.

22

How do I stop fraud to my account?

22

i dont recognise some of these transactions, i think someone has my card details

22

There is unusual activity on my account and I believe someone took my card.

22

Would reinstalling the app solve the problem?

23

how many days processing new card?

23

My contactless stopped working today for no good reason. It's not working no matter where I try to use it. Can you please help me fix it?

23

The terminal I paid at wouldn't take my card. Is something wrong?

23

What do I have to do to get the contactless to work?

23

where do you have locations at

24

I live in America, but I would like a card.

24

Where are you cards supported?

24

Is it possible to get one of your cards in the European Union?

24

Which countries do you currently support?

24

My card didn't go through. It doesn't make sense. You told me that everything was ok.

25

I NEED HELP WITH MY CARD!!!!! please. It keeps getting declined when I try to use it. I have tried a few times to use it and it keeps getting rejected. I have no idea why.

25

My card payment is being declined and I've tried several times.

25

My payment for my card is not working

25

my card payment has been declined, do you know why?

25

Why couldn't I make a withdrawal from the ATM?

26

Hello, is there any way to double check my card? I have never had issues with withdraws in the past, but this morning on the way to work it was unexpectedly declined.

26

The ATM would not give me cash,why?

26

how come i was declined

26

What was the cause for my card to be declined?

26

Hello. My credit keeps being declined, last night and again today, as I try to buy something. What is the status of my card?

27

Why am I getting declines when trying to make a purchase online?

27

Hello, my transfers are getting failed continuously, in spite of the fact that all the recipient details are correct. Please advise.

27

My recent transfer didn't go through - why not?

27

I got declined when attempting a transfer

27

I see a direct debit payment on my statement that wasn't me

28

My app shows a direct debit that isn't mine.

28

There is a direct debit patentp that I haven't authorized.

28

Hi, i was checking my old statements and found a discrepancy with a large amount transaction. I am sure it was not done by me. Please let me know if i could raise a dispute as its very late.

28

How can I get my money back for a payment i didnt make

28

What are the restrictions on the virtual cards?

29

Can you please inform me of the restrictions for the disposable cards.

29

What limits are there on the virtual cards?

29

What are my limits on disposable cards?

29

I need a number of disposable cards everyday.

29

my identity hasn't been verified and i can't edit my details, what's next

30

My address is incorrect on my file.

30

How can I change to my married name?

30

How do I change my address ?

30

Can I change my name? I am not married.

30

What is the fee for a foreign currency exchange?

31

would I need to pay extra for exchanging currencies?

31

What is the rate for exchange fees?

31

Please provide currency exchange rates

31

where do i find out about exchange fees

31

How do you do exchanges?

32

Do you know the rate of exchange?

32

How is the exchange rate calculated?

32

What do you think of the exchange rate?

32

How do you do exchanges?

32

Is it possible to exchange currencies?

33

Is there a way to make my money usable in another country?

33

How to I switch my money for the money used in another country?

33

Can I use this app to exchange between dollars and pounds?

33

Can I exchange currency for different types?

33

There has been a charge pending on my account statement that I can't figue out it's for a dollar.

34

Why does my transaction have an added fee?

34

I need some help figuring out what this strange payment is on my account. It's stays pending and won't go away.

34

I see a $1 charge in a transaction.

34

How come there is an extra fee on my statement?

34

Why are my transfers not going through. I have tried over 4 times to get it to work. This is just a simple transfer. Is something else causing this in the system? Is it broken?

35

Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.

35

My card couldn't complete a transfer, why?

35

How is this transfer supposed to work? It's not working for me.

35

I couldnt transfer money from my account.

35

Can I change or hold different currency?

36

What kind of money can I hold?

36

How can I hold and exchange fiat currencies?

36

What types of fiduciary currencies are supported for tenure and exchange?

36

What currencies can my account be in?

36

What do the disposable cards do?

37

How do I use disposable cards?

37

The disposable cards - what are they for?

37

What can you use the disposable cards for?

37

How would I use a disposable card?

37

Where do I find my PIN for my new card?

38

I've been waiting ages and my PIN hasn't gotten here.

38

Do you deliver the PIN separately?

38

I have not received my pin yet

38

I can't find the card PIN.

38

Can I have a spare card for this account please?

39

How many cards am I allowed?

39

Is there a fee for sending out more cards?

39

My daughter need a card from this account. Is that possible?

39

Is it possible to give a second card from my account to my daughter?

39