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SCOPUS_ID:85139508769
“For a ‘Parametric” Romance Sociolinguistics’ – revisiting Tarallo 1987 and turning the page
This article revisits Tarallo´s (1987) proposal observing variationist results, using the Theory of Language Variation and Change (WEINREICH; LABOV; HERZOG, 1968) in the light of the emerging Principles and Parameters Theory (CHOMSKY, 1981). His proposal, then considered heretical, because generative theory was not concerned about language change then (and it should not have been, because its interest then was then to find invariable principles of Universal Grammar), ended up as an important tool to study syntactic change in Brazilian Portuguese. We would soon realize that the two models were not in competition; on the contrary, they were complementary: the Theory of Language Variation and Change had to be associated with a linguistic theory. As an example of such association, proposed by Tarallo and continued with his work with Mary Kato and their students, we present the advantages of this combination in a contemporary analysis of Brazilian and European Portuguese, recognized by eminent generativists as an important tool to pursue the syntactic change in the long term.
[ "Linguistics & Cognitive NLP", "Syntactic Text Processing", "Linguistic Theories" ]
[ 48, 15, 57 ]
SCOPUS_ID:85110282748
“Geographical surprises” and more: The poetics of S.N. Durylin’s Vodlozero diary
The article analyses the poetics of S.N. Durylin’s unpublished North (Vodlozero) diary. The researcher of this diary has the following tasks: to study the text from a functional point of view, to consider the features of genre form and genre content, to try to recreate the image of the author based on the text of the diary. Functionally, Durylin’s Northern diary is interesting because it is a travel essay about the North, in which the author describes not only historically significant landscapes, but also customs of the northerners. The author reveals the intimate experience of what he saw in the North, while the text is distinguished by the objectification of the described, since the notes were supposed to be handed over to the Archaeological Institute. In this case, for understanding the content of the diary genre, it is very important that this is Durylin’s first diary, created on the basis of daily records in July — August 1917, the diary of the so-called formation period, which caused another of its functions — “spiritual chronograph”. Thus, Durylin’s Vodlozero diary recreates the process of spiritual formation of the writer’s personality, and is also a valuable artistic evidence of the Russian national picture of the world.
[ "Visual Data in NLP", "Multimodality" ]
[ 20, 74 ]
SCOPUS_ID:85064660752
“Giant Toxic Lakes You Can See from Space”: A Theory of Multimodal Messages and Emotion in Legitimacy Work
Organizations need to appear legitimate to access resources. Thus, actors often carry out legitimacy work to shape others’ evaluation of something as “desirable, proper or appropriate.” Such research has tended to focus on the cognitive appeal of words. Recently, research has also emerged on the persuasiveness of images, especially for creating emotional appeals. We develop a process model to explain the role of multimodal messages—combining words and images—in legitimacy work. With this model, we aim to answer: Why do certain combinations of multimodal messages (words and images) more forcefully evoke emotion and more reliably capture recipients’ attention, motivate them to process those messages, and (re)evaluate the legitimacy of an organization, its activities, and/or its industry? We conclude by discussing theoretical extensions and connections to other methods such as institutional work and values work.
[ "Visual Data in NLP", "Linguistics & Cognitive NLP", "Linguistic Theories", "Sentiment Analysis", "Emotion Analysis", "Multimodality" ]
[ 20, 48, 57, 78, 61, 74 ]
SCOPUS_ID:85076774541
“Girl-on-girl culture”: Constructing normative identities in a corpus of sex advice for queer women
This article investigates the construction of sex advice for queer women as it features on the world’s most popular lesbian website, Autostraddle. Based in the United States, the website is a “progressively feminist” online community for lesbian, bisexual and other queer women. Using multimodal critical discourse analysis and corpus linguistics, this article explores how representations of sexual and gender identity facilitate the construction of homonormativity on the website. It argues that these representations involve a tension between exclusivity and inclusivity. On the one hand, Autostraddle wants to construct an exclusive markedly lesbian subjectivity and a subcultural model of lesbian sex, which is lacking in mainstream culture. On the other hand, it aims to be inclusive of transgender and bisexual women, and to deconstruct the idea of sexual homogeneity. Findings show that Autostraddle discursively negotiates these competing goals to construct a distinctly “queer female” normativity centred on young cisgender feminine lesbians.
[ "Discourse & Pragmatics", "Semantic Text Processing", "Multimodality" ]
[ 71, 72, 74 ]
SCOPUS_ID:85090228760
“Glocalization” and intercultural representation in Filipino TV commercials: A multidimensional discourse analysis
This paper looks at how Filipino “glocalizes” international brands in TV commercials and how it links to customers’ culture and norms in the Philippine context. Four TV commercials from the food industry were purposively identified as target samples. These samples were then compared to other TV commercials in two different contexts, namely, Thailand and the USA to see the process of glocalization and interculturality. Improvised tools from Kress and Van Leeuwen’s inter-semiosis (2006) and O’Halloran’s SF-MDA (2011) framework were used in data analysis. Findings on multimodal-discourse analysis suggested that TV commercials constructed the “glocal” identity in various representations such as visual, sociolinguistic, characterization, and sociocultural connection. It is argued that these combinations of findings provide some support for the conceptual knowledge between glocalization and interculturality within the contemporary customer culture.
[ "Discourse & Pragmatics", "Semantic Text Processing", "Representation Learning" ]
[ 71, 72, 12 ]
SCOPUS_ID:85077192571
“Go NZ YAS!!”: Children’s news media texts as curriculum resources in Aotearoa New Zealand
Attending to current affairs and news within schools’ curricula is a potential pedagogical strategy that holds promise for addressing children’s knowledge, perspectives and agency in the world. However, our research suggests teachers’ good intentions may be compromised by tension between the details of news media content and the curriculum as enacted and planned. We report here on a study investigating two children’s news media publications designed to support Aotearoa New Zealand’s school curriculum. Our research enquires into content produced as children’s news and associated discourses about Aotearoa New Zealand, Aotearoa New Zealand life and the world. A dominant category of news reporting in the texts was sport (national and international). Analysis of this category identified particular discourses and constructions of New Zealand, New Zealanders and ‘others’ within the texts. Individual and collective sporting heroism was a dominant discourse in both the news items and children’s published responses. Furthermore, a construction of Aotearoa New Zealand as a relatively safe and non-corrupt place to live was also observed. Questions of what is important to know, how children are engaging with such valued knowledge and implications for teaching and teachers’ practices are raised from this research. Importantly, we ask: is this preoccupation with sports and heroism within children’s news made at the expense of opportunities to engage with children about a fuller range of real-world issues, including ‘difficult knowledge’, that potentially impact upon their lives?
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85092225990
“God only knows what it's doing to our children's brains⇝: A closer look at internet addiction discourse
This article examines the current discourse of “ethical technology” or “tech humanism” as it relates to young people's use of mobile and social media. Reminiscent of earlier moral and media panics surrounding the use of communication technologies by young people, the current rhetoric focuses on “internet addiction” and other health aspects, and whether and how tech companies should be responsible for the use of their products and services. It is a contested debate that has brought together reformed Silicon Valley tech entrepreneurs, policy-makers, health specialists, academics, educators, and parents. In this article we demonstrate the range of stakeholders deeply engaged in these debates to argue that while there is genuine concern about the power and influence of social media and digital technologies, fears about young people's relationships with digital technology has been profitable, and discourse on “internet addiction” has worked in ways that protect corporations and redirect condemnation away from them and toward the young people they are claiming to protect. In making this argument, we trace a history of “internet addiction” research in order to situate the current discourse, examine the rhetorical shift that emphasizes the health effects of technology on young people, survey the stakeholders leading these debates, and assesses the corporate responsibility of tech companies that depend on the commodification of young people's content for their bottom line.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85087910613
“God’s word does not change as trends do”–contemporary discourses on homosexuality in Swedish Christianity
Throughout history, Christianity has regarded homosexuality as abnormal and something beyond what can be fully accepted. In this article, I investigate how homosexuality has been discussed within the Swedish evangelical churches from 2009 until 2019, in the largest Swedish Christian newspaper, Dagen (The Day). It is not possible to speak of a hegemonic discourse on homosexuality – rather the 188 articles analyzed show a multiplicity of stances towards homosexuality. The articles constitute a field of tension where several discourses struggle for space and interpretative prerogative. Inspired by Foucauldian discourse analysis, I identify three ways in which the writers understand homosexuality in relation to their faith: the Affirmative Contextual Discourse, the Middle Way Discourse and the Conservative Discourse. The overall view in each discourse is characterized by heteronormativity. Positions within the Conservative Discourse are given most space in the newspaper when it comes to homosexuality.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85071129009
“Going to Lunch”: The Role of Catch Phrases and Language in Constructing a Heteronormative Leadership Culture
This study examines raw focus group data from a previous case study that demonstrated the existence of a heteronormative leadership paradigm, personified in the heteronormative ideal leader who is strong, agentic, charismatic, and typically White and male. The current study corroborated the findings from the previous case study, which contributes to even more profound meaning for the current study’s conclusions. For this study, the second author independently analyzed the data using a methodology that combines elements of discourse analysis and conversation analysis to identify what organizational cultural and identity messages are communicated by focus group participants. Through this methodological framework, the researchers found that catch phrases and language were used to construct personal and organizational identities integral to a heteronormative leadership culture despite the organization’s stated and intended dedication to being a “pro-woman” firm.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85103186650
“Good Savage” vs. “Bad Savage”. Discourse and Counter-Discourse on Primitive Language as a Reflex of English Colonialism
In the ideological construction of colonialism and, more widely, of any hierarchy of human communities, a crucial role is played by discourse on language. English nationalism and imperialism, in particular, developed extensive argumentations on language as an interpretation of the encounter with the other, on the basis of internal cultural developments that assigned to language the role of social discriminator. The paper investigates a strand of such argumentations during the period from the seventeenth to the nineteenth century: the concept of “primitive” languages, described in a positive or, more often, in a negative light. The former arguments employ tones related to the idea of the “good savage” and stand in connection with narratives on the “language of Adam” and of the “Welsh Indians”, the latter uses a rhetoric extolling “progress” and “civilization” against the “immaturity” and “backwardness” of primitive languages, a perspective that was later to influence Darwinism.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85086321389
“Good job, but Bulgarian”: Identifying “Bulgarian-ness” through cultural discourse analysis
By using cultural discourse analysis and ethnography, naturally occurring talk and interviews were examined for local constructions of “Bulgarian-ness” in order to formulate explicit and implicit cultural propositions about being “Bulgarian,” and cultural premises about being (“Bulgarian-ness” as problematic) and emotion (anger, frustration) as connected. This article illustrates the notion of the phrase as a local cultural symbol within Bulgarian discourse that evokes deep cultural meanings for a way of being (“Bulgarian-ness” and the West/East dichotomy), emotions (frustration, hopelessness), and a social world (the “Bulgarian situation”) as continuously negotiated in relation to conceptualizations of “Balkanism.”.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85122494772
“HIER KOMMEN IHRE GRAUEN ZELLEN IN FAHRT” – PHRASEOLOGICAL UNITS IN ADVERTISEMENTS
The article deals with the use of the phraseological units in print advertisements in the German print media. The focus is the relations between phraseological units in the texts and images of the advertisements. The introductory part provides a brief overview of phraseology as a linguistic discipline and its role in advertisements, the structure of advertisements and possible modifications of phraseological units. The results of the analysis of semantic modifications showed certain relations between phraseological units in texts and images of the advertisements. According to the typology of Hartmut Stöckl (2004), we first defined the relation between a phraseological unit as a latent or explicit relation. In the latent relation phraseological units create a certain relation between text and image. There are two subgroups of the latent relation: phraseological units, which are visually evoked, and phraseological units, which are textually evoked and expressed. In the explicit relation phraseological units are materialized in image and text. Phraseological units, which appear isolated only in one place, are classified in the subgroup of the punctual relation. In the subgroup of the connected relation are phraseological units, to which other linguistic elements and structures refer. The analysis of 84 print advertisements showed that phraseological units are mostly used explicitly and in a connecting manner. This means phraseological units are not used isolated, but the text is characterized by an expressive or phraseological language that is linked to the advertisement’s message in image and text at the same time. The research confirmed that phraseological units are very popular as fixed and idiomatic units in advertisements, because they take on the persuasive functions and represent understandable, connotative and easily memorable structures.
[ "Visual Data in NLP", "Multimodality" ]
[ 20, 74 ]
SCOPUS_ID:85120317443
“Hardwired” Biology and “Light Bulb” Moments: Divergent Life Course Trajectories and Discourses among Older Bisexual Women
Little is known about the ways in which older bisexual individuals make meaning out of their sexual identity. This study examined narratives of older bisexual women from a life course perspective to better understand their life experiences and how their bisexual identities developed within historical and discursive contexts. In-depth interviews with bisexual-identified older women (age 60+) were analyzed using a 6-step Foucauldian discourse analysis process. Two groups of women emerged in the data, distinguished by the timing of their first attractions to women and their constructions of bisexuality. The Early Emergers were characterized by their early attractions to women and emphasis on biological constructions, while the Midlife Migrators recognized their attractions to women relatively later and described bisexuality as a social construction. Findings indicate the need for multiple legible narratives of bisexuality and the need to examine historical context and timing of lives as indicators of potential challenges and strengths.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85044870775
“Hashtags work everywhere”: The pragmatic functions of spoken hashtags
Hashtags online perform a range of linguistic (Zappavigna, 2015) and pragmatic (Scott, 2015) functions alongside their categorising and searching functionalities. In Scott (2015), I argued that these different functions are, at least partly, driven by the properties associated with mediated discourse. However, hashtags are also sometimes produced in spoken discourse, where the interlocutors share a physical context and are likely to have access to a range of contextual assumptions and non-verbal cues that are unavailable online. In face-to-face communication the audience is less likely to be “imagined” in the sense of boyd (2010) and the speaker is less likely to have to negotiate “context collapse”, as identified by Marwick and boyd (2011). Drawing on principles from the relevance-theoretic pragmatic framework (Sperber and Wilson, 1986/95), I argue that in such an enriched context, the range of pragmatic functions of hashtags is likely to be reduced, and will be motivated by factors other than an impoverished discourse context. I draw on data from attested spoken examples and show that spoken hashtags seem to be largely restricted to their interpersonal “metacomment” (Zappavigna, 2015, p. 6) function, and that they are most commonly used to provide evaluative judgements on the rest of the utterance and to guide inferences concerning the speaker's attitudinal stance.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85135884616
“Have You Been in This Position? Because Your Comment Does Not Make Sense.” Discourse Strategies and Situated Ideals of Interaction on Social Networking Sites for Mothers
I use a Grounded Practical Theory approach to examine the discursive strategies and situated ideals of interactants on social networking sites for mothers (SNSM). Through identifying a problem of practice shaming and analyzing the discourse and metacommunication around the problem, I identified interactants using discursive strategies of antagonistic questions, personal experience, direct insults, and emoji reactions to engage in and respond to practice shaming. An examination of the discursive strategies revealed situated ideals of speaking authority and the place of shaming on SNSM.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:84963705102
“He Didn't Add More Evidence”: Using Historical Graphic Novels to Develop Language Learners' Disciplinary Literacy
A growing body of work has contributed to the theorizing and practice of disciplinary literacy instruction at the secondary level. However, there has been relatively little attention paid to pedagogical supports—texts and practices—that can foster historical literacy development in English learners who begin their U.S. schooling in middle or high school. Using discourse data collected from an after-school literacy program, the author shows how a historical graphic novel can foster disciplinary literacy by helping students approach history as an account. She posits that in order for students to ponder authorial choices, question representations, and grapple with considerations of truthfulness, they have to understand that what they are reading is an account of history—a person's interpretation and construction of the past. The study's findings have implications for practitioners and researchers interested in the intersections of English learners, graphic novels, and disciplinary literacy in history.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85072883981
“Hear me out”: Smart speaker based conversational agent to monitor symptoms in mental health
Difference in features of voice such as tone, volume, intonation, and rate of speech have been suggested as sensitive and valid measures of mental illness. Researchers have used analysis of voice recordings during phone calls, response to the IVR systems and smartphone based conversational agents as a marker in continuous monitoring of symptoms and effect of treatment in patients with mental illness. While these methods of recording the patient’s voice have been considered efficient, they come with a number of issues in terms of adoption, privacy, security, data storage etc. To address these issues we propose a smart speaker based conversational agent – “Hear me out”. In this paper, we describe the proposed system, rationale behind using smart speakers, and the challenges we are facing in the design of the system.
[ "Speech & Audio in NLP", "Multimodality", "Natural Language Interfaces", "Ethical NLP", "Dialogue Systems & Conversational Agents", "Responsible & Trustworthy NLP" ]
[ 70, 74, 11, 17, 38, 4 ]
SCOPUS_ID:84959362222
“Hell no, they’ll think you’re mad as a hatter”: Illness discourses and their implications for patients in mental health practice
This article examines how discourses on mental illness are negotiated in mental health practice and their implications for the subjective experiences of psychiatric patients. Based on a Foucauldian analysis of ethnographic data from two mental health institutions in Denmark—an outpatient clinic and an inpatient ward—this article identifies three discourses in the institutions: the instability discourse, the discourse of “really ill,” and the lack of insight discourse. This article indicates that patients were required to develop a finely tuned and precise sense of the discourses and ways to appear in front of professionals if they wished to have a say in their treatment. We suggest that the extent to which an individual patient was positioned as ill seemed to rely more on his or her ability to navigate the discourses and the psychiatric setting than on any objective diagnostic criteria. Thus, we argue that illness discourses in mental health practice are not just materialized as static biomedical understandings, but are complex and diverse—and have implications for patients’ possibilities to understand themselves and become understandable to professionals.
[ "Discourse & Pragmatics", "Semantic Text Processing", "Ethical NLP", "Responsible & Trustworthy NLP" ]
[ 71, 72, 17, 4 ]
https://aclanthology.org//W10-2704/
“Hello Emily, How Are You Today?” - Personalised Dialogue in a Toy to Engage Children.
[ "Natural Language Interfaces", "Dialogue Systems & Conversational Agents" ]
[ 11, 38 ]
SCOPUS_ID:85122691539
“Hello, garden eel here:” insights from emerging humanature relations at the aquarium during COVID-19
Over one billion people worldwide were under social isolation restrictions between April and May 2020. While humans felt the weight of being isolated under lockdown, nonhuman animals accustomed to continuous human connection had minimized exposure at different animal tourism sites and institutions–such as zoos and aquariums. One interesting case comes from garden eels, which according to their caretakers, were particularly susceptible to isolation from humans and required immediate action: Facetime calls with humans. In this research insight, I explore the new technologically mediated humanimal communication practice between humans and garden eels at the Sumida Aquarium in Tokyo, Japan. “Remembering humans” is explored as a humanature cultural discourse that emerged from humanity’s social distancing phenomena, seemingly bridging humanature connection amidst the multitude of discourses that removed humanity from nature. This discourse also functions within a form of tourist gaze in tourism institutions. Even though small in scope, this cultural discourse analysis brings to surface one way we have discursively engaged with our solitude during quarantine: mirroring it on more-than-human animals’ experiences. Further investigations about this, and other humanature emerging communication practices, are needed to better understand how the social isolation phenomena impacted communication meanings about humanature relations.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85139228557
“Her leg didn’t fully load in”: A digitally-mediated social-semiotic critical discourse analysis of disability hate speech on TikTok
Hate Speech Online (HSO) seems to be the result of the degeneration of the ’freedom of expression’ into the ‘freedom for discrimination’ that finds its major amplification on social media where some people use anonymity as a tool to exercise power and dominance over other people. Drawing on a digitally-mediated Social-Semiotic Critical Discourse Analysis, this study investigates a specific, under-researched form of HSO, namely Disability Hate Speech (DHS) by analysing a corpus of comments retrieved from a video of a famous amputee TikToker spreading awareness on disability. The results unveil and explain that people’s discriminatory practices and intolerant attitudes towards people with impairments are based on deep-rooted mental models and beliefs that contribute to increasing the stigmatisation against them, thus paving the way to intersectional hateful discourses that create disability through the process of ‘othering’ by naming what is normal/ abnormal according to the dichotomy able-bodiedness/disability. Accordingly, this paper aims to contribute to the emerging literature of studies on disability discourse with a specific perspective on DHS.
[ "Discourse & Pragmatics", "Semantic Text Processing", "Ethical NLP", "Responsible & Trustworthy NLP" ]
[ 71, 72, 17, 4 ]
SCOPUS_ID:85103575592
“Here are the rules: Ignore all rules”: Automatic contradiction detection in Spanish
This paper tackles automatic detection of contradictions in Spanish within the news domain. Two pieces of information are classified as compatible, contradictory, or unrelated information. To deal with the task, the ES-Contradiction dataset was created. This dataset contains a balanced number of each of the three types of information. The novelty of the research is the fine-grained annotation of the different types of contradictions in the dataset. Presently, four different types of contradictions are covered in the contradiction examples: negation, antonyms, numerical, and structural. However, future work will extend the dataset with all possible types of contradictions. In order to validate the effectiveness of the dataset, a pretrained model is used (BETO), and after performing different experiments, the system is able to detect contradiction with a F1m of 92.47%. Regarding the type of contradictions, the best results are obtained with negation contradiction (F1m = 98%), whereas structural contradictions obtain the lowest results (F1m = 69%) because of the smaller number of structural examples, due to the complexity of generating them. When dealing with a more generalistic dataset such as XNLI, our dataset fails to detect most of the contradictions properly, as the size of both datasets are very different and our dataset only covers four types of contradiction. However, using the classification of the contradictions leads us to conclude that there are highly complex contradictions that will need external knowledge in order to be properly detected and this will avoid the need for them to be previously exposed to the system.
[ "Reasoning", "Textual Inference" ]
[ 8, 22 ]
SCOPUS_ID:85131946367
“Hey CAI” - Conversational AI Enabled User Interface for HPC Tools
HPC system users depend on profiling and analysis tools to obtain insights into the performance of their applications and tweak them. The complexity of modern HPC systems have necessitated advances in the associated HPC tools making them equally complex with various advanced features and complex user interfaces. While these interfaces are extensive and detailed, they require a steep learning curve even for expert users making them harder to use for novice users. While users are intuitively able to express what they are looking for in words or text (e.g., show me the process transmitting maximum data), they find it hard to quickly adapt to, navigate, and use the interface of advanced HPC tools to obtain desired insights. In this paper, we explore the challenges associated with designing a conversational (speech/text) interface for HPC tools. We use state-of-the-art AI models for speech and text and adapt it for use in the HPC arena by retraining them on a new HPC dataset we create. We demonstrate that our proposed model, retrained with an HPC specific dataset, can deliver higher accuracy than the existing state-of-the-art pre-trained language models. We also create an interface to convert speech/text data to commands for HPC tools and show how users can utilize the proposed interface to gain insights quicker leading to better productivity. To the best of our knowledge, this is the first effort aimed at designing a conversational interface for HPC tools using state-of-the-art AI techniques to enhance the productivity of novice and advanced users alike.
[ "Natural Language Interfaces", "Multimodality", "Speech & Audio in NLP", "Dialogue Systems & Conversational Agents" ]
[ 11, 74, 70, 38 ]
SCOPUS_ID:85086092177
“Hey assistant, how can I become a donor?” The case of a conversational agent designed to engage people in blood donation
Background: People have insufficient knowledge and many misconceptions about the blood donation process, which hampers donors recruitment. Therefore, novel strategies and resources are needed to provide information and improve these circumstances. Objective: We aimed at an interactive conversational agent to explain about blood donation. Methods: We used the Dialogflow framework to develop a conversational agent and deployed it publicly. Afterward, we conducted an assessment of user experience (UX) with 50 participants who interacted with the agent. We analyzed participants’ opinions, the different UX scales, and their association with participants’ demographic variables. Results: The conversational agent is available on the Google Assistant platform in Brazil. It is capable of responding to utterances related to 30 common questions and concerns about donating blood. The user can interact and explore freely and in any order by typing, speaking and selecting interface elements. The agent responds by speaking and displaying visual information, some multimedia content, and suggestions for continuing the dialogue. It enables a conversational sequence in which knowledge is imparted to the user in stages as the dialogue evolves. The overall UX assessed was very satisfactory, and people with specific demographic characteristics were more likely to have better UX. All participants had positive opinions and attitudes towards the conversational agent. Conclusions: A conversational agent is a creative and captivating strategy of imparting knowledge and engage people regarding blood donation. The findings reaffirm the potential of using this technology for information outreach, especially for socially relevant purposes.
[ "Natural Language Interfaces", "Dialogue Systems & Conversational Agents" ]
[ 11, 38 ]
https://aclanthology.org//2022.eamt-1.22/
“Hi, how can I help you?” Improving Machine Translation of Conversational Content in a Business Context
This paper addresses the automatic translation of conversational content in a business context, for example support chat dialogues. While such use cases share characteristics with other informal machine translation scenarios, translation requirements with respect to technical and business-related expressions are high. To succeed in such scenarios, we experimented with curating dedicated training and test data, injecting noise to improve robustness, and applying sentence weighting schemes to carefully manage the influence of the different corpora. We show that our approach improves the performance of our models on conversational content for all 18 investigated language pairs while preserving translation quality on other domains - an indispensable requirement to integrate these developments into our MT engines at SAP.
[ "Machine Translation", "Natural Language Interfaces", "Text Generation", "Dialogue Systems & Conversational Agents", "Multilinguality" ]
[ 51, 11, 47, 38, 0 ]
https://aclanthology.org//W12-1511/
“Hidden semantics”: what can we learn from the names in an ontology?
[ "Knowledge Representation", "Semantic Text Processing", "Text Generation" ]
[ 18, 72, 47 ]
SCOPUS_ID:85105120264
“History, Mystery, Leisure, Pleasure”: Evelyn Waugh, Bruno Latour, and the Ocean Liner
The ocean liner—defined here as a transatlantic express passenger steamship in circulation from the 1840s as a mail carrier to its near-extinction in the 1960s in favor of airplanes and container ships—matured both as a physical object and as a cultural construction during the period of literary modernism. These ships attracted a great deal of attention from journalists, architects, artists, designers, and writers, whose bevy of verbal and visual texts constituted a recognizable discourse around crossing and cruising. The resulting archive has been examined by historians, famously by maritime historians Walter Lord and John Maxtone-Graham, but, more recently, by social and architectural historians.1 Yet the ocean liner has not been thoroughly investigated as a discursive phenomenon. Lara Feigel and Alexandra Harris’s interdisciplinary collection, Modernism on Sea (2009), focuses on seaside style, while Cesare Casarino’s Modernity at Sea (2002) addresses sailing vessels.2 And at present, the burgeoning field of oceanic studies focuses on periods well before modernism.3 Yet humanists would be amply rewarded by considering the incredible cultural currency enjoyed by liners and cruise ships. Liners popularized avant-garde aesthetics, including Art Nouveau (the France), minimalism (the Île de France), and Art Deco (the Normandie), while the Aquitania crucially influenced Le Corbusier.
[ "Visual Data in NLP", "Multimodality" ]
[ 20, 74 ]
SCOPUS_ID:85115063235
“Honestly I Never Really Thought About Adding a Description”: Why Highly Engaged Tweets Are Inaccessible
Alternative (alt) text is vital for visually impaired users to consume digital images with screen readers. When these image descriptions are not incorporated, these users encounter accessibility challenges. In this study, we explore the prevalence and user understanding of alt text in Twitter. First, we assess the availability of alt text by collecting the Twitter Engagement (TWEN) dataset which contains over 1000 high engagement tweets regarding online articles from the most popular Google Keywords. We focused on keywords that create an engagement in Twitter in order to study the possibility of creating priorities of media content that missing alt text then adding descriptions to them by crowdsourcer to help the visually impaired to be equal like others in the social media communities. Our findings reveal approximately 91% of the tweets contained images and videos, less than 1% of the images had alt text. Thus, even highly engaged tweets remain inaccessible to visually impaired individuals. Thus, we designed two guided concepts to raise awareness of high engagement. We then surveyed 100 sighted participants to understand their perception of alt text and evaluate strategies to increase the frequency of alt text for highly engaged content. Our value-based guided concept was well received by the majority of the study participants.
[ "Visual Data in NLP", "Multimodality" ]
[ 20, 74 ]
SCOPUS_ID:84963660255
“How do I do Discourse Analysis?” Teaching Discourse Analysis to novice researchers through a study of intimate partner gender violence among migrant women
This article will examine how Discourse Analysis can be taught and used. Specifically, it will first explore how to introduce the basic theoretical and epistemological principles of Discourse Analysis and how these dimensions must be taken into account when students start doing Discourse Analysis. Next, the article will illustrate the basic steps of Discourse Analysis through a research project. We focus our attention on the process of teaching and learning Discourse Analysis using a study of intimate gender violence among migrant women conducted between 2011 and 2014 in Catalonia, Spain1. The migrant women, professionals from psychosocial services and from the judiciary provided the study texts. While there are different approaches to Discourse Analysis, there are also common elements that function as a guide to its use. The results presented are framed within Ibáñez and Iñiguez’s (1997) sociodiscursive and critical psychology and show that it is necessary to follow a series of steps that orient Discourse Analysis ranging from topic identification on the informants’ narratives, to the variations, positions, and rhetoric of the statements, all assuming that language is functional and is constituted as social action.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85089275861
“How was your meal?” Examining customer experience using Google maps reviews
The purpose of this research is to examine the effects of restaurant attributes and the underlying factors impacting overall customer experience within a range of different restaurant types. To understand their experiences, this study analyses online reviews of restaurants which have become important sources of customer experience data. This current research utilises a combination of quantitative analyses to examine 935,386 Google Maps reviews of 5010 restaurants in London, Birmingham, and Manchester. The authors used the VADER sentiment analysis algorithm to measure the sentiment of four key restaurant attributes: food, service, atmosphere, and value. Logistic regression was conducted to test the relationships between these attributes and a 5-star rating. Furthermore, logistic regression was used to compare the changes of odds at different star rating levels. To understand the factors that drive positive and negative reviews, the top 30 food items of 8 types of restaurants were analysed.
[ "Sentiment Analysis" ]
[ 78 ]
SCOPUS_ID:85122533327
“How's the wife?”: Pragmatic reasoning in spousal reference
In the vein of recent research at the intersection of semantics, pragmatics, and sociolinguistics (Eckert, 2019; Beltrama, 2020), the current study illuminates the complex interrelations between encoded meaning, pragmatic reasoning, and the social matrix within which language is used and interpreted. Our empirical focus is spousal reference: specifically, the use and interpretation of the form the wife/husband, where use of a possessive pronoun (POSS) instead of the is possible. We show that pragmatic reasoning over the relevant expressions’ form and semantics offers a principled set of core motivations for choosing the over POSS in spousal reference. At the same time, we present an analysis of attested examples, meta-linguistic commentary on the wife/husband, and a matched-guise perception experiment that together show that how the expressions and the people who use them are ultimately evaluated depends crucially on multiple contextual factors, including whose spouse is being referred to, and—as research on language and gender would lead one to expect—whether the spousal term is wife or husband. Taken together, this study underscores the need for careful consideration of the role of both cultural and discourse context in social perception studies and, more generally, for a holistic approach to language use, variation, and interpretation.
[ "Discourse & Pragmatics", "Reasoning", "Semantic Text Processing" ]
[ 71, 8, 72 ]
SCOPUS_ID:85112702675
“Humane theriocides”: Traces of compassion for animals in the Norwegian legal discourse on illegal bear and wolf killings
Wolves and brown bears are critically endangered in Norway. Their population is approximately 110 and 150 individuals, respectively, and is kept at these low numbers through licensed hunts. These animals are also vulnerable to illegal theriocides (killings of animals by humans), which poses a considerable threat to the species’ survival. The theriocides also harm individual animal victims and impinge on their intrinsic value. This article assesses whether a consideration of harm to the individual animals is part of the Norwegian courts’ problem definition and discourse order concerning such illegal hunts by developing and conducting a “critical green victimological discourse analysis” of verdicts. Moreover, the courts’ portrayals of the victims are assessed—by asking the question: do they acknowledge them as such, or continue the speciesist ideology of the Anthropocene, seeing animals mainly as commodities and components of nature?
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85112608323
“Hyper-grammaticality⇝ of norwid⇔s syntax (though not only)
The article discusses major characteristics of Norwid’s language and style in light of the concept of “hyper-grammaticality” [po-nad-gramatyczność] developed by the poet himself. Considered as a descriptive category, it organizes and foregrounds certain properties of his syntax as well as other elements. The adjective “hyper-grammatical” can be understood in three ways: 1. failing to comply with rules; 2. departing from linguistic convention; hence unconventional; 3. derived from a different level of language than grammar.Norwid’s works can be shown to display hyper-grammaticality in all of the above senses. Discussion of constructions that violate linguistic norms accounts for the following: anacoluthon,homonymic structures, obscurities related to functions of anaphoric elements, and disruptions of coherence. Unconventional elements departing from the epoch’s standards include, among other things, innovations in collocability, complications of syntax, numerous parenthetical remarks, and the usage of archaic constructions. In Norwid’s texts an important place is held not only by mechanisms proper to syntactical or grammatical level of enunciation, but also by phenomena present on other levels:meta-textualityandthematic-rhematic structure.
[ "Syntactic Text Processing" ]
[ 15 ]
SCOPUS_ID:85116287054
“I Am Become Death”: Managing Massacres and Constructing the Female Teen Leader in The 100
This chapter analyses a newcomer in fantastic TV drama: the female teen leader. It also analyses a TV series instead of a film series, because today the TV medium has become a site for innovative storytelling and experimental protagonists. The chapter focuses on three elements: age, edgework, and battle mind. Bioculturalism combines theories from the natural sciences with the humanities and rejects simple dichotomies of nature versus nurture, innate versus learned, and essentialism versus social constructivism. The chapter draws from developmental psychology, social psychology, and discourse analysis. The moratorium is a space for experimentation where the rules of the real world can be broken. The 100 starts as “just” a teen show but mid-season develops the theme of leadership and targets the 18-to 34-year-old audience. “Teen” shifts from meaning age to signifying adolescence and its associated elements of learning, experimenting, and flexibility.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85133191199
“I Am Scared of Viruses, Too” - Studying the Impact of Self-disclosure in Chatbots for Health-Related Applications
Chatbots are gaining popularity in the healthcare sector, as they provide easy access to information while supporting both users and medical personnel. While some users might be reluctant to talk to a chatbot about their personal health, as this is a sensitive subject area, different factors can contribute to more successful interactions between chatbots and humans - such as self-disclosure. Previous studies within human-machine-interaction have shown that self-disclosure from a chatbot or conversational agent leads to better relationship and rapport building in the interaction. In this work, we investigated if this also holds true for chatbots in health-related applications - e.g., the chatbot uttering “I am scared of viruses, too”. We conducted two studies with two different chatbots and specific use cases, one health assessment chatbot and one health information chatbot. For both use cases, we compared the non self-disclosing version with the self-disclosing version of each chatbot. Overall, both studies show that the integration of self-disclosure into the conversation between chatbots and humans in the context of health-related applications has a positive effect on the rapport building between chatbot and human. We also found that there is a difference in the effect of the introduced self-disclosure depending on the specific context in which the chatbot is used.
[ "Natural Language Interfaces", "Dialogue Systems & Conversational Agents" ]
[ 11, 38 ]
SCOPUS_ID:85064932106
“I Don’t Feel Like I Have Any Control of My Life at All.. Everything Overwhelms Me. Everything”: Analyzing Caregiver Uncertainty and Control Through Stance Marking
Informal caregivers immersed in the daily care of loved ones at end-of-life stages face such challenges as medical and household issues, worries, doubts, and uncertainties. Using a macro-mezzo-micro approach to discourse, we analyzed parent study interview data involving 46 caregivers facing end-of-life realities. At the mezzo level, we examined caregivers’ expressed perceptions of control. We then more finely analyzed discursive expressions of affective stances pertaining to caregivers’ emotions and feelings, and epistemic stances pertaining to their knowledge and belief states. Theories of uncertainty and control inextricably interweave areas of cognition, affect, and behavior regarding how caregivers perceive their realities and how they engage in or disengage from coping mechanisms in the process. The findings in this three-tiered approach make salient specific discursive patterns gleaned from systematic and fastidious attention to caregivers’ own ways of using language that methodically afford deeper entry into the emotional, physical, and cognitive challenges in their everyday lived experiences.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
https://aclanthology.org//W12-0402/
“I Don’t Know Where He is Not”: Does Deception Research yet Offer a Basis for Deception Detectives?
[ "Reasoning" ]
[ 8 ]
SCOPUS_ID:85116520574
“I Had so Many Conflicts in My Mind”: Navigating the Doctoral Journey across Languages and Cultures
Situated on the broad landscape of international education and informed by theories of language, culture, and identity trajectory, this longitudinal narrative study unravels an Asian international doctoral student’s story of living and learning in the United States. Using narrative as the research method and form of representation, the paper unfolds her early struggles, agency, and professional growth in her doctoral journey of examining and reexamining language and culture in her life and research. It illustrates how this former EFL teacher constantly negotiates her inner conflicts concerning language and culture and gradually considers herself a legitimate English speaker and an emerging scholar in international education. The discussion highlights the importance of personal agency and collective identity in an international doctoral student’s professional identity construction. It also emphasizes the significance of embracing cultural and linguistic diversity in international education.
[ "Linguistics & Cognitive NLP", "Linguistic Theories" ]
[ 48, 57 ]
SCOPUS_ID:85089536905
“I Was Raised in Addiction”: Constructions of the Self and the Other in Discourses of Addiction and Recovery
The aim of this article is to address how conceptualizations of addiction shape the lived experiences of people who use drugs (PWUDs) during the current opioid epidemic. Using a discourse analytic approach, we examine interview transcripts from 27 PWUDs in rural Appalachian Ohio. We investigate the ways in which participants talk about their substance use, what these linguistic choices reveal about their conceptions of self and other PWUDs, and how participants’ discursive caches might be constrained by or defined within broader social discourses. We highlight three subject positions enacted by participants during the interviews: addict as victim of circumstance, addict as good Samaritan, and addict as motivated for change. We argue participants leverage these positions to contrast themselves with a reified addict-other whose identity carries socially ascribed characteristics of being blameworthy, immoral, callous, and complicit. We implicate these processes in the perpetuation of intragroup stigma and discuss implications for intervention.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85107500681
“I Will Obey Whatever Orders Will Be Given to Me … ”: A Critical Discourse Analysis of an Affidavit from a Slum Upgradation and Rehabilitation Project in Islamabad, Pakistan
Instead of criminalizing slums, the global discourse on slums and urban poor is changing towards integration, rehabilitation, and internationalizing cities. As pleasant as it may look, it is important to critically reflect and evaluate the policies of upgradation and rehabilitation, especially in the global south. Is the change from criminalization to rehabilitation and integration true to its spirit or is it just another policy gimmick? This article uses critical discourse analysis to analyze an affidavit produced in an official report on the upgradation and rehabilitation of katchi abadis (slums) in Islamabad. The report describes the affidavit as the most important part of the process through which the urban poor become eligible for applying to the intended benefits of the development interventions, that is, the legalization of their housing. The affidavit is to be reproduced by the urban poor on a notarized stamped paper to be attested to by a magistrate of the first class (a Civil Judge). The discursive analysis of the affidavit shows that the text attempts to naturalize inequalities, criminalization, and essentialization of the urban poor. Further, having constructed their deviant status, the text shows that the urban poor must surrender some of their rights to access their right to housing in Islamabad.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85085767677
“I Would Kill the Director and Teachers in the School” Cyberbullying of Hunters in Poland
The aim of the paper is to focus on cyberbullying (Donegan in Elon J Undergrad Res Commun 3(1):33–42, 2012) affecting the community of hunters in Poland. The investigation reveals that linguistic aggression pervades more and more spheres of our lives and the Internet, which gives anonymity and physical distance, is the main forum of cyberbullying. The researchers investigate the material gathered from websites such as “Ludzie przeciw myśliwym” [Humans against hunters], hunting-related blogs and Facebook sites devoted to hunting and related to persons who are known to be hunters (e.g. spokesmen of the Polish Hunting Association). The problem of the stereotypical perception of hunting is also raised (Bartmiński and Chlebda in Etnolingwistyka 25:69–95, 2003. https://doi.org/10.17951/et.2013.25.69). The issues of prejudice, stereotyping and lack of knowledge result in the possibility of inciting people to cyberbully others. People brought up in cities, far away from nature, are easily convinced to attack other groups which they perceive as deviant (Bartmiński and Chlebda 2003). The verbal aggression deeply rooted in stereotypes and prejudice based on limited knowledge of nature, overly idealistic and naïve worldviews becomes more and more widespread. Therefore, the authors intend to provide some insight into the problem of cyberbullying of hunters in Poland in order to find the patterns of that activity from socio-semiotic perspective analyzing verbal signs and symbols used to justify that sort of behaviour as well as socio-linguistic perspective concerning the usage of emotion-loaded language. Additionally psycho-linguistic issues will be touched upon as well as the problem of shaping the image of hunters by media will be discussed.
[ "Language Models", "Semantic Text Processing", "Psycholinguistics", "Linguistics & Cognitive NLP" ]
[ 52, 72, 77, 48 ]
SCOPUS_ID:85116746460
“I am borrowing ya mixing ?” An Analysis of English-Hindi Code Mixing in Facebook
Code-Mixing is a frequently observed phenomenon in social media content generated by multi-lingual users. The processing of such data for linguistic analysis as well as computational modelling is challenging due to the linguistic complexity resulting from the nature of the mixing as well as the presence of non-standard variations in spellings and grammar, and transliteration. Our analysis shows the extent of Code-Mixing in English-Hindi data. The classification of Code-Mixed words based on frequency and linguistic typology underline the fact that while there are easily identifiable cases of borrowing and mixing at the two ends, a large majority of the words form a continuum in the middle, emphasizing the need to handle these at different levels for automatic processing of the data.
[ "Typology", "Syntactic Text Processing", "Multilinguality" ]
[ 45, 15, 0 ]
SCOPUS_ID:85087794785
“I am going on a ketogenic diet”. Communicating dietary requirements for pediatric patients
The aim of this paper is to examine the popularizing strategies adopted in the websites of the Matthew’s Friends Foundation (UK) and the Charlie Foundation (US), which promote information on the ketogenic diet (KD), a dietary treatment for intractable epilepsy. The study is part of a wider project meant to explore how knowledge is mediated to patients and their caregivers. The analysis uses discourse and corpus tools to explore the main differences between the two foundations in the use of knowledge dissemination strategies and in the construction of the relationship with the caregivers through the use of multiple textual voices (representing experts and the readers themselves). While focusing on similar aspects and using similar techniques, the two foundations differ in the frequency of use of explanations and question-answer sequences, as well as in the way they interpret their role as mediators of knowledge.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85086866975
“I belong to the days of the dinosaurs”: Extreme case formulation in therapeutic practice.
This article written for a special issue on discourse analysis is based on a small data sample of empirical examples, the primary purpose being to explicate an applied discursive psychology (DP) approach to the analysis of extreme case formulations (ECFs) in institutional talk. The interactional function of ECFs such as “never,” “always,” and “no one” was first highlighted by Pomerantz in 1986 whereby participants could justify or defend their assessments in situations of potential challenge. In 2000 Edwards further demonstrated this device could perform “nonliteral” metaphorical and therefore ostensibly nonaccountable descriptions. This article has sought to further examine the use of nonliteral extremity in hyperbole and ECFs within family therapy interactions as an example of DP analysis. Existing literature indicates that typically where initial assessments are provided, second assessments become immediately conditionally relevant, and to confer agreement are generally produced in an upgraded format (Pomerantz, 1984). The findings of this DP study indicated that when initial assessments contained hyperbole or extreme formulation, the respondent treated them as nonliteral and the second assessments produced tended to be extremity denials plus downgrades. Additionally, within family therapy, the client’s use of an ECF did not serve the usual function of guarding against further account-seeking or contradiction, but instead was reformulated by the therapist with an ECF statement downgrade. The implications of these findings are that they may shed further light on the contextual differences of where ECFs are used. (PsycInfo Database Record (c) 2020 APA, all rights reserved)
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85122129461
“I can read, I just can't see”: a disability rights-based perspective on reading by listening
Purpose: The aim of the paper is to create a greater understanding of how people who are blind or vision impaired describe their use of audio-based reading technologies, with a particular focus on how they reason about whether the use of these technologies can be understood in terms of reading. Design/methodology/approach: The study is part of the emerging research area Critical Studies of Reading and draws theoretical inspiration from Document Theory, New Literacy Studies and Critical Disability Studies. The article presents a discourse analysis of how 16 university students in Australia who are blind or vision impaired and use audio-based reading technologies describe this use in semi-structured interviews. Findings: The participants relate to a division between ‘real' reading and reading by listening, where the latter is constructed as an exception and is connected to the subject position of being blind or vision impaired. However, resistance is also noticeable, where reading by listening is constructed as something that is normal, and as a right. Originality/value: The article is a theoretical and empirical contribution to the ongoing discussion on the use of audio-based reading technologies. It presents perspectives from the users of these technologies and argues why a specific understanding of this use is important.
[ "Visual Data in NLP", "Semantic Text Processing", "Speech & Audio in NLP", "Discourse & Pragmatics", "Multimodality" ]
[ 20, 72, 70, 71, 74 ]
SCOPUS_ID:85126583539
“I didn’t copy his code”: Code Plagiarism Detection with Visual Proof
Code plagiarism in online courses gives a false idea of the performance of students. In 2020, we run a smartphone-based online coding course, SuaCode Africa 2.0 in which 27% of plagiarism cases was found in the final assignment submissions. Hence, a need arose to develop software that detects plagiarism among source code. The software described in this paper detects plagiarized source code containing English and French texts. Also, the code examples provided by the instructors is taken into consideration. In other words, code blocks present in the examples can be reused by any student. We trained machine learning models on three cosine similarity based metric extracted from the TF-IDF feature vector of the code files. The system provides proof of plagiarism on a GUI tool that visualizes the similar sections of the flagged files. This software will contribute to having a sincere evaluation of the impact of SuaCode on the students, thereby preventing the production of incompetent programmers.
[ "Visual Data in NLP", "Programming Languages in NLP", "Multimodality" ]
[ 20, 55, 74 ]
SCOPUS_ID:85070640876
“I didn’t understand, i'm really not very smart”—How design of a digital tutee’s self-efficacy affects conversation and student behavior in a digital math game
How should a pedagogical agent in educational software be designed to support student learning? This question is complex seeing as there are many types of pedagogical agents and design features, and the effect on different student groups can vary. In this paper we explore the effects of designing a pedagogical agent’s self-efficacy in order to see what effects this has on students´ interaction with it. We have analyzed chat logs from an educational math game incorporating an agent, which acts as a digital tutee. The tutee expresses high or low self-efficacy through feedback given in the chat. This has been performed in relation to the students own self-efficacy. Our previous results indicated that it is more beneficial to design a digital tutee with low self-efficacy than one with high self-efficacy. In this paper, these results are further explored and explained in terms of an increase in the protégé effect and a reverse role modelling effect, whereby the students encourage digital tutees with low self-efficacy. However, there are indications of potential drawbacks that should be further investigated. Some students expressed frustration with the digital tutee with low self-efficacy. A future direction could be to look at more adaptive agents that change their self-efficacy over time as they learn.
[ "Natural Language Interfaces", "Reasoning", "Numerical Reasoning", "Dialogue Systems & Conversational Agents" ]
[ 11, 8, 5, 38 ]
SCOPUS_ID:85124083144
“I don't think that Latvian language consists only of grammar”: Secondary school students' language proficiency and their attitudes towards learning Latvian
The paper analyses proficiency in Latvian, experiences with learning Latvian and attitudes towards Latvian lessons as reported by young persons in Latvia at the end of their secondary school careers. It is based on the data of two studies conducted among students from both Latvian-medium of instruction schools and bilingual minority schools: first, research on proficiency in Latvian in students' essays (2018), and second, on students' attitudes towards learning and teaching processes of Latvian (2018-2019). The data is analysed according to the theory of language proficiency (Hulstijn 2015), focussing on both basic and higher/extended language cognition. In addition, theoretical findings on argumentative writing quality are used for analysing students' essays, particular regarding comprehension of the essays' topics, skills to express oneself and one's opinion, and lexical complexity. The essays reveal the students' written performative competence, i.e., the level they have reached during 12 years of schooling in Latvian and other subjects. The data show that there are different types of problems regarding deviation from language norms. In addition to more traditional levels of error analysis (e.g. punctuation errors when separating participles' parts of compound sentences), the paper demonstrates how the students' texts are characterised by a lack of vocabulary development regarding, e.g., lexical diversity, polysemy, or the correct use of specific terminology. Many of the essays do not describe phenomena, events, or persons in sufficiently precise ways, which is grounded both in a lack of knowledge of the topics and insufficient vocabulary. While the essays provide evidence of the outcomes of learning Latvian, the study on attitudes towards the learning processes reveals possible reasons, which affect the acquisition of Latvian. Many students report a lack of motivation based on difficulties in understanding the teachers' explanations of Latvian grammar, an insufficient inclusion of functional aspects of language, and occasionally - lack of adequate communication between students and teachers.
[ "Linguistics & Cognitive NLP", "Linguistic Theories" ]
[ 48, 57 ]
SCOPUS_ID:85121274586
“I don’t Think These Devices are Very Culturally Sensitive.”—Impact of Automated Speech Recognition Errors on African Americans
Automated speech recognition (ASR) converts language into text and is used across a variety of applications to assist us in everyday life, from powering virtual assistants, natural language conversations, to enabling dictation services. While recent work suggests that there are racial disparities in the performance of ASR systems for speakers of African American Vernacular English, little is known about the psychological and experiential effects of these failures paper provides a detailed examination of the behavioral and psychological consequences of ASR voice errors and the difficulty African American users have with getting their intents recognized. The results demonstrate that ASR failures have a negative, detrimental impact on African American users. Specifically, African Americans feel othered when using technology powered by ASR—errors surface thoughts about identity, namely about race and geographic location—leaving them feeling that the technology was not made for them. As a result, African Americans accommodate their speech to have better success with the technology. We incorporate the insights and lessons learned from sociolinguistics in our suggestions for linguistically responsive ways to build more inclusive voice systems that consider African American users’ needs, attitudes, and speech patterns. Our findings suggest that the use of a diary study can enable researchers to best understand the experiences and needs of communities who are often misunderstood by ASR. We argue this methodological framework could enable researchers who are concerned with fairness in AI to better capture the needs of all speakers who are traditionally misheard by voice-activated, artificially intelligent (voice-AI) digital systems.
[ "Text Generation", "Speech & Audio in NLP", "Speech Recognition", "Multimodality" ]
[ 47, 70, 10, 74 ]
SCOPUS_ID:85034635687
“I don’t want to let myself down or the charity down”: men’s accounts of using various interventions to reduce smoking and alcohol consumption
Men are less likely to seek medical help than women and are more likely to adopt unhealthy practices. This study investigated men’s constructions of alcohol and tobacco cessation interventions in relation to dominant masculine identities. Focus groups and interviews with 12 male university students were analysed using an eclectic approach informed by discursive psychology and Foucauldian discourse analysis. Findings suggested that interventions encouraging competition among friends were constructed as favourable, and autonomy and control were central to men’s accounts. While men presented their behaviour change as intentional, their accounts revealed a tendency to conceal this from others, suggesting a negative influence of peer pressure. However, participants who had raised money for charity whilst abstaining described this process as rewarding and acting as a “buffer” to legitimise their healthy behaviour when socializing with other men. Implications for health providers and policy makers are discussed.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85122501301
“I felt her company”: A qualitative study on factors affecting closeness and emotional support seeking with an embodied conversational agent
Embodied conversational agents (ECAs) show promise for use as companions in emotional support applications, although real world uptake can be low. Incorporating closeness building techniques to interactions may improve engagement. Research has identified a range of linguistic, behavioural, emotional, and appearance strategies to build rapport and working alliance with ECAs, however substantially less research has investigated closeness; a relationship quality that is more suited to ECAs in supportive companion roles. Exploratory qualitative research may help to inform theoretical models and the design of ECAs for closeness in supportive applications. Qualitative data were collected as part of a mixed-method experimental study. As part of the study, a community sample of 197 adults provided written responses to two open-ended questions assessing barriers and facilitators to closeness and emotional support seeking with an ECA. Data were analysed by two independent raters using conventional content analysis. Parent themes and sub-themes were derived from the data and refined to achieve agreement. Factors affecting closeness with an ECA included its physical characteristics, conversational ability, rapport building behaviours, and program errors. These factors, plus features of ECA specific support and preferences for human support affected willingness to seek emotional support from the ECA. The results contribute to the theoretical framework of embodied agent-patient communication and may inform the design of companion ECAs. The findings suggest that companion ECAs should deliver rapport building behaviours and high quality conversations, be constructed with humanlike facial features, and be error free. Although, these features should be further evaluated experimentally.
[ "Natural Language Interfaces", "Dialogue Systems & Conversational Agents" ]
[ 11, 38 ]
SCOPUS_ID:85140431774
“I just like the stock”: The role of Reddit sentiment in the GameStop share rally
This paper investigates the role played by the social media platform Reddit in the events around the GameStop (GME) share rally in early 2021. In particular, we analyze the impact of discussions on the r/WallStreetBets subreddit on the price dynamics of the American online retailer GameStop. We customize a sentiment analysis dictionary for Reddit platform users based on the Valence Aware Dictionary and Sentiment Reasoner (VADER) sentiment analysis package and perform textual analysis on 10.8 million comments. The analysis of the relationships between Reddit sentiments and 1-, 5-, 10-, and 30-min GameStop returns contribute to the growing body of literature on “meme stocks” and the impact of discussions on investment forums on intraday stock price movements.
[ "Sentiment Analysis" ]
[ 78 ]
SCOPUS_ID:85077779524
“I just shared your responses”: Extending communication privacy management theory to interactions with conversational agents
Conversational agents are increasingly becoming integrated into everyday technologies and can collect large amounts of data about users. As these agents mimic interpersonal interactions, we draw on communication privacy management theory to explore people's privacy expectations with conversational agents. We conducted a 3x3 factorial experiment in which we manipulated agents' social interactivity and data sharing practices to understand how these factors influence people's judgments about potential privacy violations and their evaluations of agents. Participants perceived agents that shared response data with advertisers more negatively compared to agents that shared such data with only their companies; perceptions of privacy violations did not differ between agents that shared data with their companies and agents that did not share information at all. Participants also perceived the socially interactive agent's sharing practices less negatively than those of the other agents, highlighting a potential privacy vulnerability that users are exposed to in interactions with socially interactive conversational agents.
[ "Linguistics & Cognitive NLP", "Linguistic Theories", "Natural Language Interfaces", "Ethical NLP", "Dialogue Systems & Conversational Agents", "Responsible & Trustworthy NLP" ]
[ 48, 57, 11, 17, 38, 4 ]
SCOPUS_ID:85122858012
“I need some space!” deciphering space tourism discussions on social media
Purpose: Space tourism is fairly neglected in academic research and requires further exploration. Public reaction on social media offers great insights to understand the patterns of behaviour but is often ignored as a potential data source. Thus, this study aims to fill the gap by add to the literature on space tourism, social media analytics and behaviour. Design/methodology/approach: The study adopts a qualitative approach and uses Twitter data for drawing conclusions. An exploratory design is used by analysing 10,000 tweets through unsupervised machine learning and two sets of analysis were conducted. First, sentiment analysis is performed using NRC Emotion Lexicon, which classifies the data as per eight basic emotions and polarity as positive and negative. The findings are complemented with a comparison cloud. Second, LDA Topic modelling using Gibbs Method is used to find ten broad topics that are used for discussions in space tourism tweets. Data visualisation technique is used to depict results using R language on RStudio. Findings: A total of 21,784 emotions have tapped using the NRC Emotion Lexicon. Results indicate the dominance of positive sentiments (25%) with it surpassing the negative sentiments by many folds. The top emotions include trust and anticipation. The LDA-based Topic modelling identified seven correlated topic models that have been grouped by the author as space tourism in media, aspirations, ethical issues, criticism, descriptive, symbolism and miscellaneous. Originality/value: To the best of the author’s knowledge, no study has attempted to study the response of space tourism on social media by tapping discussions in the form of Tweets. Thus, this study adds extensively and acts as a preliminary investigation on the public sentiments of space tourism on social media.
[ "Topic Modeling", "Information Extraction & Text Mining", "Sentiment Analysis" ]
[ 9, 3, 78 ]
SCOPUS_ID:85088361771
“I really don't know what you mean by critical pedagogy.” Reflections made by in-service teachers in the USA
This is a qualitative case study of the responses given by in-service teachers in an exit interview upon completing a grant program that prepared them to be English-as-a-second-language (ESL) teachers in the USA. There were 28 participants in this study and they were in-service K-12 teachers who would become ESL certified. Based on Freire's (2000) Pedagogy of the Oppressed and Gee's (2015) discourse analysis, the researcher analyzed their responses and found that the majority (96%) did not know about critical pedagogy or took the literal meaning and thought that the term meant critical thinking or evaluation of teaching. As critical pedagogy is an important construct for ESL teachers to take ownership and appropriate social justice, challenge the status quo of systemic oppression and marginalization of immigrants and refugees, the researcher advocates for academic programs to include critical pedagogy for strengthening the knowledge base of ESL teacher education programs.
[ "Discourse & Pragmatics", "Programming Languages in NLP", "Semantic Text Processing", "Multimodality" ]
[ 71, 55, 72, 74 ]
SCOPUS_ID:85044355251
“I think it fits in”: using process drama to promote agentic writing with primary school children
Set against the backdrop of children being ‘alienated’ from their writing, this paper is taken from a United Kingdom Literacy Association sponsored project where primary school teachers were trained to use process drama in order to give children more agency in their writing across the curriculum. Here, we use discourse analysis to think about the children's historical creative writing in relation to the drama lessons which are differently framed by the teachers. Building upon a theoretical model of process drama as involving ‘embodied experience’ and writing as problem-solving, a case is made that process drama can lead to what we term ‘agentic writing’. Agentic writing, we demonstrate, involves children actively translating their embodied experience of process drama into writing by making a range of intertextual borrowings. These borrowings serve both to capture and transform their embodied experience as the children gain agency by standing outside language to achieve ‘double voicedness’ and in doing so write sophisticated texts. Seeing the relationship between process drama and writing in this light, we argue, provides a means of reconnecting children to the act of writing.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85106889471
“I thought we weren't in Spain!”: Discursive negotiations of realness in a foreign language classroom
This study examines the secluded nature of the foreign language classroom and the contrived nature of foreign language classroom discourse. A critically-inclined ecological framework positions the foreign language classroom as a complex and dynamic site, embedded in multiple social systems. Anchored in literature that situates student relationships with the foreign language as simultaneously divorced from real-world contexts and interactionally contrived, discourse analysis illuminates how classroom participants in a beginning eighth grade Spanish classroom grapple with the perceived (un)realness of the language they are using. Discourse analysis reveals regular misunderstandings between participants about the immediate realness and efficacy of Spanish, as it is used in their classroom. These moments of benign conversational conflict, referred to as boundary clashes, are valuable in the information they uncover, both about the nature of the foreign language classroom as well as about varying participant perceptions of whether Spanish is being used for practice, performance, or immediate communication.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85140262813
“I try to encourage my students to think, read, and talk science” intelligible identities in university teachers' figured worlds of higher education biology
Higher education biology is often imagined, perceived, and described as having reached gender equality in terms of who gets to participate in disciplinary practices. However, like any other natural science discipline, higher education biology is a world whose landscapes are shaped by (re)productions of historical, cultural, and social norms. We explore these norms through the lens of identity, asking what identities are recognized by university biology teachers at a large Swedish university, analyzing 94 teaching statements written when applying for faculty positions in biology. We argue that in and through teaching statements, university biology teachers negotiate and perform overarching academic and disciplinary norms and discourses with the goal to present themselves as intelligible candidates. As statements of value, they thereby display implicit and explicit identities recognized in worlds of higher education biology. Using a discourse analytical framework, we identified two university teacher identities imagined as intelligible: Research Science Teachers and Facilitating Science Teachers. Research Science Teachers position research and associated masculine-coded competences as anchor points of biology practice. They consider researchers to be ultimate knowers and consequently to be best suitable for university teaching with the goal to recruit students into research. Facilitating Science Teachers, even though aware of the hegemonic position of research, disentangle imaginaries of what makes a researcher from what makes a university teacher. They transgress dominant imaginaries of research as the ultimate competence for themselves and students, and create spaces for alternative identity work. These findings contribute to a more nuanced understanding of (re)productive processes in science education, providing perspectives of how to together infract intergenerational (re)productions of hegemonic norms of doing science. Additionally, this study provides further evidence that higher education biology is not a gender-neutral higher education landscape.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85050332915
“I want a real apology”: A discursive pragmatics perspective on apologies
Research on the apology spans over half a century and has been quite prolific. Yet, a major issue with numerous studies on apologies is a lack of findings from naturally occurring interaction. Instead many studies examine written elicitations. As a result they research how respondents think they apologize, not how they do apologize. This project, in contrast, stresses the importance of studying the apology as a dynamically constructed politeness strategy in situated interaction. Apologies are part of the ever-present relational work, i.e., co-constructed and co-negotiated, emergent relationships in a situated social context. Hence, the focus is not on the illocutionary force indicating device (IFID) alone, nor on the turn in which the IFID is produced, but on the interactional exchange in situ. Naturally, data eliciting produces a larger sample size of apologies than the taping and transcribing of naturally occurring interaction does. To remedy the issue, this study uses interactions from situation comedies, which provide a large sample of apologies in their interactional context. Sitcom interactions constitute a valid focus of pragmatic research as they share fundamental elements of natural interactions (B. Mills 2009; Quaglio 2009). The validity of this approach is tested using findings from published conversation analytic studies on apologies. The analysis is set within the framework of discursive pragmatics and leads to new insights on apologies and responses to apologies.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85067351673
“I'm a police officer not a social worker or mental health nurse”: Online discourses of exclusion and resistance regarding mental health-related police work
Despite estimates suggesting that around 15% of UK police incidents involve people with a mental health concern, officers receive very little mental health training. The police have faced high-profile criticisms over their handling of mental health-related incidents, whereas the underfunding and fragmentation of UK mental health services has led to concerns that police officers are being forced to undertake a primary role in mental health care. At a time of austerity and widespread cuts to public services, it is important to explore how particular groups work to justify the parameters of their professional duties. This article therefore explores the discourses surrounding mental health problems on an online police discussion forum, highlighting two distinct ways in which mental health-related work is represented as being incompatible with policing. First, mental health problems are delegitimised and conflated with “scrounging,” positioning individuals as undeserving of police time; second, mental health problems are reified and associated with violence and extreme behaviour, justifying the use of force by police officers and deflecting responsibility onto mental health services. Findings are consistent with previous research suggesting that mental health work is not perceived to be a valid part of the police role.
[ "Discourse & Pragmatics", "Semantic Text Processing", "Ethical NLP", "Responsible & Trustworthy NLP" ]
[ 71, 72, 17, 4 ]
SCOPUS_ID:85149164746
“I'm sorry to hear that”: Finding New Biases in Language Models with a Holistic Descriptor Dataset
As language models grow in popularity, it becomes increasingly important to clearly measure all possible markers of demographic identity in order to avoid perpetuating existing societal harms. Many datasets for measuring bias currently exist, but they are restricted in their coverage of demographic axes and are commonly used with preset bias tests that presuppose which types of biases models can exhibit. In this work, we present a new, more inclusive bias measurement dataset, HOLISTICBIAS, which includes nearly 600 descriptor terms across 13 different demographic axes. HOLISTICBIAS was assembled in a participatory process including experts and community members with lived experience of these terms. These descriptors combine with a set of bias measurement templates to produce over 450, 000 unique sentence prompts, which we use to explore, identify, and reduce novel forms of bias in several generative models. We demonstrate that HOLISTICBIAS is effective at measuring previously undetectable biases in token likelihoods from language models, as well as in an offensiveness classifier. We will invite additions and amendments to the dataset, which we hope will serve as a basis for more easy-to-use and standardized methods for evaluating bias in NLP models.
[ "Language Models", "Semantic Text Processing" ]
[ 52, 72 ]
SCOPUS_ID:85055010210
“If indeed this is the will of the Ekiti people” A discursive critique of a concession speech
Based on the idea that the quality of a democracy may be measured against the quality of its public communication, this paper deploys Critical Discourse Analysis (CDA) to investigate a Nigerian gubernatorial concession speech in discursive terms. It argues that as an uncommon genre in political discourse in an emerging democracy this hybridised speech both indexes a growing culture of 'fair competition' in Nigeria's eighteen-year-old civilian rule and presents the incumbent as a deft political actor who strategically claims political capital. The paper examines the text's generic structure, the political and other actors mentioned or implied in it, its manipulation of pronominal references for rhetorical effect, as well as the epistemic uncertainty implied by a query-concession sequence noticed in it. Drawing on the concession speech literature, the paper charts a course for studying the concession speech as an emerging genre in a neonatal democracy like Nigeria.
[ "Discourse & Pragmatics", "Semantic Text Processing", "Speech & Audio in NLP", "Multimodality" ]
[ 71, 72, 70, 74 ]
SCOPUS_ID:84928771477
“If it doesn’t make sense it’s not true”: how Judge Judy creates coherent stories through “common-sense” reasoning according to the neoliberal agenda
This study examines the American court show Judge Judy. Drawing on both conversation analysis and critical discourse analysis, this paper aims to show how ideological assumptions about how to be a “good citizen” manifest themselves at a turn-by-turn level in the interactions on Judge Judy and how they contribute to the co-construction of a new version of events. The microanalyses reveal how Sheindlin's strategic use of “common-sense reasoning” sets up a context and characterization of the opposing litigants. Sheindlin reframes complex issues as simple black-and-white stories. These new stories have a plain narrative line without the contingencies of everyday life and with clearly moral and immoral characters allowing her to pass a judgment that only seems fair.
[ "Discourse & Pragmatics", "Reasoning", "Semantic Text Processing" ]
[ 71, 8, 72 ]
SCOPUS_ID:85009724494
“If she had helped me to solve the problem at my workplace, she would have cured me”: A critical discourse analysis of a mental health intake
Critical approaches in psychology and social work criticizing the current mainstream psychotherapy discourse have been gaining more ground in recent decades. Yet, little empirical research has, to date, explored therapy in regular practice to identify the discursive resources employed during the clinical encounter and the way such discourses create and maintain power differences and the boundaries of the therapeutic interaction. This paper is rooted within a post-structural perspective based on Foucauldian analysis which sees power as dispersed throughout the social field and emphasizes the multiple ways in which power differences are created and maintained through accepted forms of discourse and knowledge. Data were drawn from a large study of mental health intakes in clinics in Israel working with culturally diverse populations. We conducted critical discourse analysis on a single dyad including transcription of a recorded intake session and post-intake interviews with the client and the therapist. Based on existing critique of psychotherapeutic discourse for its individualistic and apolitical view, we explored how the hegemonic psychotherapy discourse is negotiated in real practice, the ideology it carries, and the power differences it perpetuates. We shed light on the way this discourse conceals social injustice and contributes to the disempowerment of the client and ultimately to a poorer quality of services.
[ "Discourse & Pragmatics", "Semantic Text Processing", "Ethical NLP", "Responsible & Trustworthy NLP" ]
[ 71, 72, 17, 4 ]
SCOPUS_ID:84944754963
“If you could see what i see”: The semiotics of “invisibility” in pedagogy and practice
Although it is a popular topic for courses inflected with critical pedagogy, invisibility remains undefined and instead serves as an umbrella term for a series of disparate processes. In this regard, the semiotic components of the term, including the status of the sign and the related processes of discursive regimes, ex-nomination, and interpellation, among others, help to locate the concept and to establish its analytical purchase. The polysemy in pedagogy and in scholarly literature limits the potential of a critical device that might be useful, not only in teacher education but also in teaching practice as well. Ultimately, a semiotic analysis of the courses and the readings reveal that invisibility offers a means of understanding the naturalized discourses and relations of power, the operation of normalized structural barriers that impede the success and the access of minority groups, and the often obfuscated biases produced by the combination of the two. Thus, this chapter situates the primary usages of invisibility within an available critical vocabulary grounded in semiotics while elucidating the connections between the two. At the same time, it is important to consider the sources and the effects of each group's occasional confusion by examining representative instances in light of the semiotic vocabulary that spans the divide between the content and the cohort. In this way, the opportunities lost during these particular offerings of the courses might serve to enhance future iterations.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85143383772
“Imagine this smart speaker to have a body”: An analysis of the external appearances and the characteristics that people associate with voice assistants
Introduction: Modern digital devices, such as conversational agents, simulate human–human interactions to an increasing extent. However, their outward appearance remains distinctly technological. While research revealed that mental representations of technology shape users' expectations and experiences, research on technology sending ambiguous cues is rare. Methods: To bridge this gap, this study analyzes drawings of the outward appearance participants associate with voice assistants (Amazon Echo or Google Home). Results: Human beings and (humanoid) robots were the most frequent associations, which were rated to be rather trustworthy, conscientious, agreeable, and intelligent. Drawings of the Amazon Echos and Google Homes differed marginally, but “human,” “robotic,” and “other” associations differed with respect to the ascribed humanness, consciousness, intellect, affinity to technology, and innovation ability. Discussion: This study aims to further elaborate on the rather unconscious cognitive and emotional processes elicited by technology and discusses the implications of this perspective for developers, users, and researchers.
[ "Natural Language Interfaces", "Multimodality", "Speech & Audio in NLP", "Dialogue Systems & Conversational Agents" ]
[ 11, 74, 70, 38 ]
SCOPUS_ID:85139550449
“In Italian hand”: melancholy, gender and bibliographical codes in commemorative text
This essay begins to locate female sadness in the complex popular literary environment of the seventeenth century. It focuses on bibliographical evidence to trace the physical presentation of despair in a set of commemorative pamphlets and canonical early modern theatre by William Shakespeare and John Webster. Doing so, this article aims to give insight into cultural cross-fertilization between popular literary milieus and enrich our understanding of how print conventions shaped and controlled female authorial voices.
[ "Programming Languages in NLP", "Speech & Audio in NLP", "Multimodality" ]
[ 55, 70, 74 ]
SCOPUS_ID:85105565427
“Inclusion is not an on-and-off switch:” A study on commitment to accessibility on museum websites
Museum professionals agree on considering language as a first step for the creation of a welcoming environment, especially when it comes to visitors with special needs. A common suggestion is to avoid labels and emphasize abilities, rather than pointing out what a person cannot do; yet, little attention has been paid to the real application of these instructions. This study examines the representation of disability and the commitment to accessibility in British and American museum websites from a language perspective. Particular focus is placed on the use of person-first or identity-first language to refer to visitors with special needs and on the linguistic strategies adopted to establish relation with sensitive categories of audience. The methodological toolkit relies on discourse analysis and draws on frameworks that are especially developed for the analysis of museum discourse. The study highlights that almost 80 percent of the museum websites under scrutiny encompass a section devoted to accessibility, but in only 60 percent of the sample, person-first language is adopted. In this regard, a divide apparently exists between American and British museums, as the former consistently apply person-first language, while the latter show mixed intentions. The analysis also suggests that the use of proximal deixis and playful language can lead to better interaction and encourage participation, especially when communication addresses children and young people.
[ "Discourse & Pragmatics", "Semantic Text Processing", "Ethical NLP", "Responsible & Trustworthy NLP" ]
[ 71, 72, 17, 4 ]
SCOPUS_ID:85138223285
“Is Whole Word Masking Always Better for Chinese BERT?”: Probing on Chinese Grammatical Error Correction
Whole word masking (WWM), which masks all subwords corresponding to a word at once, makes a better English BERT model (Sennrich et al., 2016). For the Chinese language, however, there is no subword because each token is an atomic character. The meaning of a word in Chinese is different in that a word is a compositional unit consisting of multiple characters. Such difference motivates us to investigate whether WWM leads to better context understanding ability for Chinese BERT. To achieve this, we introduce two probing tasks related to grammatical error correction and ask pretrained models to revise or insert tokens in a masked language modeling manner. We construct a dataset including labels for 19,075 tokens in 10,448 sentences. We train three Chinese BERT models with standard character-level masking (CLM), WWM, and a combination of CLM and WWM, respectively. Our major findings are as follows: First, when one character needs to be inserted or replaced, the model trained with CLM performs the best. Second, when more than one character needs to be handled, WWM is the key to better performance. Finally, when being fine-tuned on sentence-level downstream tasks, models trained with different masking strategies perform comparably.
[ "Language Models", "Text Error Correction", "Semantic Text Processing", "Syntactic Text Processing" ]
[ 52, 26, 72, 15 ]
SCOPUS_ID:85104571289
“Is depression related to cannabis?”: A knowledge-infused model for entity and relation extraction with limited supervision
With strong marketing advocacy of the benefits of cannabis use for improved mental health, cannabis legalization is a priority among legislators. However, preliminary scientific research does not conclusively associate cannabis with improved mental health. In this study, we explore the relationship between depression and consumption of cannabis in a targeted social media corpus involving personal use of cannabis with the intent to derive its potential mental health benefit. We use tweets that contain an association among three categories annotated by domain experts - Reason, Effect, and Addiction. The state-of-the-art Natural Langauge Processing techniques fall short in extracting these relationships between cannabis phrases and the depression indicators. We seek to address the limitation by using domain knowledge; specifically, the Drug Abuse Ontology for addiction augmented with Diagnostic and Statistical Manual of Mental Disorders lexicons for mental health. Because of the lack of annotations due to the limited availability of the domain experts' time, we use supervised contrastive learning in conjunction with GPT-3 trained on a vast corpus to achieve improved performance even with limited supervision. Experimental results show that our method can significantly extract cannabis-depression relationships better than the state-of-the-art relation extractor. High-quality annotations can be provided using a nearest neighbor approach using the learned representations that can be used by the scientific community to understand the association between cannabis and depression better.
[ "Responsible & Trustworthy NLP", "Relation Extraction", "Ethical NLP", "Information Extraction & Text Mining" ]
[ 4, 75, 17, 3 ]
SCOPUS_ID:85064868435
“Is this an example image?” – predicting the relative abstractness level of image and text
Successful multimodal search and retrieval requires the automatic understanding of semantic cross-modal relations, which, however, is still an open research problem. Previous work has suggested the metrics cross-modal mutual information and semantic correlation to model and predict cross-modal semantic relations of image and text. In this paper, we present an approach to predict the (cross-modal) relative abstractness level of a given image-text pair, that is whether the image is an abstraction of the text or vice versa. For this purpose, we introduce a new metric that captures this specific relationship between image and text at the Abstractness Level (ABS). We present a deep learning approach to predict this metric, which relies on an autoencoder architecture that allows us to significantly reduce the required amount of labeled training data. A comprehensive set of publicly available scientific documents has been gathered. Experimental results on a challenging test set demonstrate the feasibility of the approach.
[ "Visual Data in NLP", "Multimodality" ]
[ 20, 74 ]
SCOPUS_ID:85142136707
“It Doesn’t Feel Like You Can Win”: Young Women's Talk About Heterosexual Relationships
Scholars have long explored the expectations of women to maintain intimate relationships and the gendered discourses governing those expectations. Despite the dating landscape changes, having intimate relationships remains important for young women. Amid these changes and the impacts of #MeToo/#TimesUp, investigating the discourses at play within women's talk about intimate relationships produces a current snapshot that contrasts with past literature. Young, heterosexual women of diverse racial, educational/work, and relationship backgrounds aged 18–24 years (N = 28) attended one of five online videoconferencing focus groups. Using an eclectic theoretical approach informed by feminist post-structuralism and discursive psychology, we analyzed women's talk about doing relationships. Mobilizing a discourse of intimate relationship necessity/importance, young women (a) were positioned as “the silenc(ed/ing) woman,” demonstrating a shared understanding of the necessity of silence when doing intimate relationships; and/or (b) actively took up “the communicative woman,” which they conceptualized as the hallmark of a healthy relationship. Tensions between these subject positions were evident (e.g., needing to be “cool”). Also, women described no-win situations in relationships despite attempts to contend with these contradictions and limitations. These findings may contribute to educational materials and youth programming delivered in high school or college.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85040996758
“It Was Because I Could Speak English That I Got the Job”: Neoliberal Discourse in a Chinese English Textbook Series
The issue of neoliberalism has aroused sustained interest among English language teaching (ELT) and applied linguistic researchers who are politically minded. Neoliberalism is a dominant rationality with immense economic, political and ideological consequences in all aspects of social and institutional life in globalization, including foreign language education. This article presents a critical analysis of the neoliberal discourse on English language learning in the Chinese context with a special focus on teaching materials. Informed by a political economy perspective on English language education, the study employs critical discourse analysis (CDA) as a methodological principle. Specifically, it examines the way (a) competence in English is commodified as a desirable linguistic cultural capital, (b) English learning is portrayed as an individualized and asocial undertaking, and (c) a monolingual and monocultural dream is built to include learners in an imagined homogeneous discourse community. Implications for ELT pedagogy and curriculum are discussed.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85042358028
“It Was.. the Word ‘Scrotum’ on the First Page”: Educators’ Perspectives of Controversial Literature
Preemptive censorship occurs when educators avoid particular books because they dislike the ideas or values the books contain or fear the controversy the books may evoke. Although not as blatant as other forms of censorship, preemptive censorship has the unfortunate consequence of restricting children’s access to ideas and information. Moreover, preemptive censorship violates students’ intellectual freedom and right to read. In this study, we employ critical discourse analysis to examine discussions by preservice teachers and school librarians as they responded to a controversial children’s book. Our analysis of the discussions revealed that many preservice educators maintain a protective view of children, fear the negative reactions of parents, and would choose to engage in preemptive censorship rather than create controversy in their classrooms and schools. We conclude by recommending ways that teacher educators can support preservice teachers and school librarians in their efforts to promote the professional value of intellectual freedom.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85075250742
“It didn’t make me a better teacher”: inservice teacher constructions of dilemmas in high-stakes teacher evaluation
This article explores how inservice teachers articulate and challenge notions of effective teaching as part of an environment of high-stakes teacher evaluation (HSTE) in Tennessee. Drawing on data from public forum speeches at school board meetings, policy documents, and interviews, we used thematic discourse analysis to investigate how teacher effectiveness is discursively constructed by teachers. Findings demonstrate how participants drew upon competing definitions of effective teaching to build a discursive case for potential areas for improvement regarding the observation of teaching as part of HSTE policies. Because measures of teacher performance are an issue of much debate in the United States, teachers’ descriptions of the relationships between teaching evaluations, observations, professional development, and student learning are critical to understanding how to develop effective procedures for observation and evaluation. Implications for developing evaluation informed by teachers’ experiences are discussed.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85120686408
“It is, perhaps more than ever before, a matter of participation”: Ontological tension and boundary work in a free trade blog
This chapter presents a discourse-analytical approach to a series of blogposts uploaded to the website of Brussels-based libertarian think tank between 2015 and 2018 in reaction to the controversy over the Transatlantic Trade and Investment Partnership (TTIP). In these blogposts, economic experts and professionals reflect about how to successfully persuade the public of the case for free trade. We argue that these blogposts rest on two ultimately incompatible ontologies – one founded in economic science, the other based on a rudimentarily constructionist understanding of media and the public debate. The tension generated by the clash of these ontologies turns the blogposts into an interesting example of the negotiation of professional identities at a time when participation, collaboration and engagement are increasingly getting sedimented as the baseline for newsmaking practices.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85066827771
“It's almost like they're trying to hide it": How user-provided image descriptions have failed to make twitter accessible
To make images on Twitter and other social media platforms accessible to screen reader users, image descriptions (alternative text) need to be added that describe the information contained within the image. The lack of alternative text has been an enduring accessibility problem since the “alt” attribute was added in HTML 2.0 over 20 years ago, and the rise of user-generated content has only increased the number of images shared. As of 2016, Twitter provides users the ability to turn on a feature that allows descriptions to be added to images in their tweets, presumably in an effort to combat this accessibility problem. What has remained unknown is whether simply enabling users to provide alternative text has an impact on experienced accessibility. In this paper, we present a study of 1.09 million tweets with images, finding that only 0.1% of those tweets included descriptions. In a separate analysis of the timelines of 94 blind Twitter users, we found that these image tweets included descriptions more often. Even users with the feature turned on only write descriptions for about half of the images they tweet. To better understand why users provide alternative text descriptions (or not), we interviewed 20 Twitter users who have written image descriptions. Users did not remember to add alternative text, did not have time to add it, or did not know what to include when writing the descriptions. Our findings indicate that simply making it possible to provide image descriptions is not enough, and reveal future directions for automated tools that may support users in writing high-quality descriptions.
[ "Visual Data in NLP", "Responsible & Trustworthy NLP", "Ethical NLP", "Multimodality" ]
[ 20, 4, 17, 74 ]
SCOPUS_ID:85013631269
“It's just heart breaking”: Doing inclusive political solidarity or ambivalent paternalism through sympathetic discourse within the “refugee crisis” debate
This article explores how people do sympathetic talk in relation to the European “refugee crisis.” The analysis was grounded in critical discursive psychology and also drew on the concept of affective–discursive practice. Data was retrieved from a phone-in program on Irish national radio over a 6-month period when the refugee crisis debate was at its height. It is shown that speakers deployed elaborate sympathetic repertoires with ease that described their normative emotional response to the plight of the asylum seekers. But these same speakers found it problematic to present explicit, unambiguous, and unconditional calls of inclusive political solidarity with the asylum seekers, advocating increased asylum provision in Ireland. These findings are discussed in light of the hostile affective–discursive environment towards asylum and the common sense understanding that nation-states have the moral right to exclude, which appears to constrain the talk to a position of ambivalent paternalism.
[ "Discourse & Pragmatics", "Emotion Analysis", "Semantic Text Processing", "Sentiment Analysis" ]
[ 71, 61, 72, 78 ]
SCOPUS_ID:84991013296
“It's just really not me”: How pre-service english teachers from a traditional teacher education program experience student-teaching in charterschool networks
Though teacher educators nationwide are considering ways to provide urban placements for pre-service teachers (PSTs), little research has examined how PSTs experience placements in schools operated by charter management organizations (CMOs). This study considers CMOs—which often hold particular instructional and classroom management philosophies—as a specific type of school-based learning environment. We draw from a Discourse analytic theoretical framework using qualitative methodology to study how three English education focal PSTs experience disconnections between student-teaching placements at CMO schools and their teacher education program. Findings suggest three ways teacher educators can support PSTs in navigating school-based learning. PSTs in this study experienced contexts and philosophies that varied greatly between their schools and teacher education program. Implications include: (1) PSTs must feel that others in their schools value their learning; (2) PSTs in cohorts must feel they belong to learning communities; and (3) PSTs need support in confronting paradoxes they face between theory and practice.
[ "Discourse & Pragmatics", "Programming Languages in NLP", "Semantic Text Processing", "Multimodality" ]
[ 71, 55, 72, 74 ]
SCOPUS_ID:85147748662
“It's the belles infidèles all over again”: Uses and perceptions of machine translation among legal translation lecturers in Spain
This paper falls within the field of legal translation education. It explores, from the perspective of legal translation lecturers, the impact of machine translation and post-editing on teaching methodology, the constraints and possibilities of machine translation (MT) in the legal translation classroom, and the beliefs of lecturers in the face of market demands and the search for employability. Applying qualitative research premises, the article gathers the beliefs and perceptions of Spanish legal translation lecturers (n=7) through semi-structured interviews. The results show that there is little inclination to incorporate MT in the planning and teaching methodology of lecturers due to the nature and characteristics of legal translation. However, in general terms, there is no great resistance or rejection of MT, which is rather perceived as something inevitable.
[ "Machine Translation", "Text Generation", "Multilinguality" ]
[ 51, 47, 0 ]
SCOPUS_ID:85058713931
“It's the bride's day”: The paradox of women's emancipation
The white wedding is a traditional ritual, governed by heteronormative conventions, which (re)produces stereotypical and patriarchal gender norms. In this study 10 white, South African, middle-class, heterosexual, newlywed couples were interviewed about their wedding ceremonies. The interviews were analysed using Parker's (2005) framework for discourse analytic reading. This helped us analyse two related discourses, the “fairy-tale” and “bride's day” discourse that allowed couples to justify gender unequal practices. The findings suggest that wedding discourses encourage (1) the objectification of women and their treatment in a benevolently sexist manner, (2) the unequal distribution of wedding labour between the bride and groom and, ultimately, (3) the perpetuation of women's subordination in heterosexual relationships. Participating in the rituals of the white wedding maintains taken-for-granted heteronormative discourses that undermine gender equality and, ultimately, women's emancipation.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85126706782
“Italy, for Example, Is Just Incredibly Stupid Now”. European Crisis Narrations in Relation to Italy's Response to COVID-19
Crisis narratives shape public understanding and, consequently, the response to the crisis itself. In the context of the COVID-19 pandemic, when in February 2020 Italy was experiencing more cases than any other country, the Italian response to the crisis originated debates over how to best respond to the outbreak. Informed by Critical Discourse Analysis theory and using narrative networks as a framework for the critical analysis of narratives, this study analyzes the discourse strategies employed by experts, politicians and other social actors from Spain, France, the Netherlands, and the UK when presenting their domestic measures in relation to Italy's response to coronavirus. The analysis shows that the narratives attached to nation-specific decisions were highly culturalized and connected to country-specific shared experiences, such as a sense of national exceptionalism built in opposition with the denigration of Italy as the Other-identity. Attribution of blame and blameworthiness was also found to be a common pattern across countries according to which Italians were framed as wrongdoers but also as deserving blame. The article also presents a comprehensive “timeline of narratives” which opens avenues for a critical reflection on the impact such narratives may have had on the understanding of the crisis, including the creation of a negative climate of division and inappropriate crisis responses.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:84960117745
“It’s Irrelevant to Me!” Young Black Women Talk Back to VH1’s Love and Hip Hop New York
The reality television show Love and Hip Hop New York enjoyed immense popularity during its fourth season. The show, which profiles the love and relationship experiences of its Black and Latino cast, overwhelmingly perpetuates stereotypes of people of color through a narrow lens of Black masculinity and femininity. This article uses critical discourse analysis to unveil the ways in which the show invites its cast members to create hegemonic representations of themselves. It also argues against the effects model in hip-hop scholarship—which dogmatically asserts that these types of representations are inherently harmful to Black youth. Using audience analysis, the article works to add complexity to the findings of the critical discourse analysis by inviting young Black women to talk back to the representations transmitted by the show.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85035080737
“It’s Us, You Know, There’s a Feeling of Community”: Exploring Notions of Community in a Consumer Co-operative
The notion of community infers unity and a source of moral obligations in an organisational ethic between individuals or groups. As such, a community, having a strong sense of collective identity, may foster collective action to promote social change for the betterment of society. This research critically explores notions of community through analysing discursive identity construction practices within a member-owned urban consumer co-operative (CC) public house in the UK. A strong sense of community is an often-claimed CC characteristic. The paper’s main contributions stem from using the lens of identity work to critically unpack the notion of community through highlighting paradoxical tensions of community residing within CCs. The findings reveal that the notion of community may be illusionary with counter-veiling forces, one that reflects a more traditional sense of connection, attachment and communion, and the other of boundaries, disconnection or division. As these repertoires collide, tensions are evident between the hegemonic discourse of neoliberal managerialism and that of democratic collective ownership. Despite these individual-level tensions, communities may operate within boundaries enabling an organisational and societal ethic, beyond the individual.
[ "Discourse & Pragmatics", "Semantic Text Processing", "Ethical NLP", "Responsible & Trustworthy NLP" ]
[ 71, 72, 17, 4 ]
SCOPUS_ID:85134181216
“It’s like we are not human”: discourses of humanisation and otherness in the representation of trans identity in British broadsheet newspapers
This paper examines how transgender identity is represented across articles from three British national newspapers: The Guardian, The Times and The Telegraph. Transgender identity has become a highly contentious issue in areas of western culture, especially Britain, and even within feminism itself, with heightened visibility leading to a backlash against the rights of trans people to protection, and even recognition, in law. However, the influence of the broadsheets, Britain’s so-called “quality” newspapers, in shaping the debate over transgender rights is under-researched. Using feminist critical discourse analysis (Michelle), I assess how the above newspapers position transgender subjects to alternatively legitimize or “other” transgender identity. Despite polarisation on issues of trans rights between newspapers, this paper finds that both “pro-trans” and “anti-trans” articles appropriate a feminist lexicon to define womanhood and gender in ways that justify their stance and foster division within wider society. I conclude that (white, cisheteronormative) feminism has become a vehicle for mainstream news media to further political agendas that can be crudely cast as either “progressive” or “conservative”.
[ "Discourse & Pragmatics", "Semantic Text Processing", "Representation Learning" ]
[ 71, 72, 12 ]
SCOPUS_ID:85067430240
“It’s modern day presidential! An evaluation of the effectiveness of sentiment analysis tools on president donald trump’s tweets”
This paper reports on an evaluation of five commonly used, lexicon-based sentiment analysis tools (Mean-ingCloud, ParallelDots, Repustate, RSentiment for R, SentiStrength), tested for accuracy against a collection of Trump’s tweets spanning from election day November 2016 to one year post inauguration (January 2018). Repustate was found to be the most accurate at 67.53%. Our preliminary analysis suggests that this percentage reflects Trump’s frequent inclusion of both positive and negative sentiments in a single tweet. Additionally to providing an evaluative comparison of sentiment analysis tools, a summary of shared features of a number of existing datasets containing Twitter content along with a comprehensive discussion is also provided.
[ "Sentiment Analysis" ]
[ 78 ]
SCOPUS_ID:85046028044
“It’s not my business”: Exploring heteronormativity in young people’s discourses about lesbian, gay, bisexual, transgender, and queer issues and their implications for youth health and wellbeing
In Canada, the issue of creating safe and inclusive school environments for lesbian, gay, bisexual, transgender, and queer students has been in the spotlight. Several researchers and advocates have pointed out the positive effects of lesbian, gay, bisexual, transgender, and queer-positive policy frameworks on the health and wellbeing of all young people. In this article, we take a critical approach to analyzing narrative findings from qualitative interviews conducted with youth in three communities in British Columbia, Canada: “the North,” Vancouver, and Abbotsford. Using a Foucauldian Discourse Analytic Approach and Butler’s concept of Citationality, our analysis suggested that although explicit homophobia was largely absent from youth discussions, young people discursively constructed lesbian, gay, bisexual, transgender, and queer identities and “communities” in ways that reified heteronormativity. Youth made references to sociopolitical discourses of libertarianism and liberalism and to homonormative stereotypes regarding gay masculinity. A few young people also alluded to egalitarian, queer-positive discourses, which appeared to interrogate structures of heteronormativity. Since studies suggest a connection between the existence of institutional supports for lesbian, gay, bisexual, transgender, and queer students in schools and their mental and physical wellbeing, we conclude by considering the limitations and possibilities of these sociopolitical discourses in the struggle for sexual and gender equity, and how they might help frame future health-related, anti-homophobia policy frameworks in educational settings.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85021150607
“It’s not only Somalis who chew”–Talking through and talking back to khat use discourses in Swedish–Somali organisations
The psychoactive plant khat has been “made ethnic” in Sweden, as dominant discourses have constructed its use as being exclusive to the Somali ethnic minority. The aim of this article is to analyse how representatives of Swedish–Somali civil society organisations talked through and talked back to dominant discourses about khat use. Sixteen semi-structured interviews were conducted with organisation representatives, and the material was analysed within a multi-perspectival discourse analysis framework. The interviewees described khat use as a social problem, but also acknowledged that it can offer users social support. They viewed khat use to be more common among people of Somali background living in Sweden, but tended to view associations between khat use and the Somali ethnic minority as stigmatising. Khat was commonly compared to alcohol, and those who use khat in problematic ways were described as comparable to “alcoholics” or “junkies”. Interventions based on cultural competence were not suggested, as khat use was seen as related to socio-economic marginalisation. The interviewees’ resistance to making khat use an ethnic problem is notable, and suggests a more complex and nuanced view of dominant discourses about khat use in the West. It also suggests problematic and stigmatising effects of one-dimensionally associating certain drugs to specific ethnic categories.
[ "Discourse & Pragmatics", "Semantic Text Processing", "Ethical NLP", "Responsible & Trustworthy NLP" ]
[ 71, 72, 17, 4 ]
SCOPUS_ID:85091730526
“It’s on its way”: Chatbots applied for online food delivery services, social or task-oriented interaction style?
Research has yet to explore the spread of chatbots into the foodservice delivery sector and its impact on the customer’s experience, especially in a moment when the Internet seems to be the tool to meet needs associated with being physically apart. In order to fill this gap, the present study addresses the implications that chatbots’ interaction styles have for younger consumers using this channel for conversational online food delivery (OFD) services. Specifically, this study provides theoretical and practical insights into whether the conversational design of chatbots can influence social, affective, and behavioral intent outcomes. The study adopts an experimental design to investigate the effects of a social- versus task-oriented interaction style chatbot on the level of social presence and trust (social outcomes), perceived enjoyment (affective outcome), and intention to use the conversational OFD service in the future (behavioral intent outcome). Findings from a sample of 171 participants show that the interaction with the chatbot set up with a social-oriented interaction style increased users’ perception of social presence and perceived enjoyment, while it did not have any direct and significant effect on trust and intention to use. The study further supports the role of social presence, trust, and perceived enjoyment as mediators between the chatbot’s interaction style and the intention to use the conversational OFD service.
[ "Emotion Analysis", "Natural Language Interfaces", "Sentiment Analysis", "Dialogue Systems & Conversational Agents" ]
[ 61, 11, 78, 38 ]
SCOPUS_ID:85076864553
“It’s this diversity that makes Australia such a unique country”: nationalism in a multinational marketing campaign
Multinational corporations use nationalism as a marketing tool to promote products. Vice versa, marketing facilitates positive images of the nation. The advertising of multinational corporations therefore covertly contributes to people's understanding of identity. It is against this background that this research investigates how the relationship between nation-states and multinational corporations is established in advertising discourse. Drawing on multimodal critical discourse analysis as a theoretical framework, this study examines a marketing campaign of the multinational supermarket chain Woolworths in Australia. The main research question is “How does advertising discourse establish a link between nation-states and multinational corporations?” To address this central question, this study investigates how (1) the world is represented in advertising discourse, (2) various imagined communities are represented in advertising discourse, and (3) Australia is represented as different from all other nations in the campaign. Findings suggest that banal forms of cosmopolitanism go hand in hand with banal forms of nationalism in the campaign. Under the guise of educating customers, these ideologies serve to promote consumption and brand the company as Australian.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
https://aclanthology.org//2021.codi-main.1/
“I’ll be there for you”: The One with Understanding Indirect Answers
Indirect answers are replies to polar questions without the direct use of word cues such as ‘yes’ and ‘no’. Humans are very good at understanding indirect answers, such as ‘I gotta go home sometime’, when asked ‘You wanna crash on the couch?’. Understanding indirect answers is a challenging problem for dialogue systems. In this paper, we introduce a new English corpus to study the problem of understanding indirect answers. Instead of crowd-sourcing both polar questions and answers, we collect questions and indirect answers from transcripts of a prominent TV series and manually annotate them for answer type. The resulting dataset contains 5,930 question-answer pairs. We release both aggregated and raw human annotations. We present a set of experiments in which we evaluate Convolutional Neural Networks (CNNs) for this task, including a cross-dataset evaluation and experiments with learning from disagreements in annotation. Our results show that the task of interpreting indirect answers remains challenging, yet we obtain encouraging improvements when explicitly modeling human disagreement.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85090175004
“I’m Disabled and Married to a Foreign Single Mother”. Public Service Chatbot’s Advice on Citizens’ Complex Lives
This paper describes a study of citizens’ chats with a chatbot of a public agency. We have analyzed chat logs and identified citizens’ lack of domain knowledge as a source of inadequate or failed chatbot responses. We identify three types of lack of domain knowledge: lack of the right vocabulary, uncertainty if a regulation fits the citizen’s situation or the “shape sorting box” problem, or citizen’s misunderstanding the regulations. The most serious failure is when a misunderstanding is not detected and corrected during the chat. The chatbot we studied is not able to make sense of badly formed questions from citizens. As implications for design we suggest making the chatbot limitations visible by not presenting it as a human-like avatar with a name. We also suggest to enable domain knowledge learning through its conversations.
[ "Natural Language Interfaces", "Dialogue Systems & Conversational Agents" ]
[ 11, 38 ]
SCOPUS_ID:85019234582
“I’m Not Gonna Fake It”: University Women’s Accounts of Resisting the Normative Practice of Faking Orgasm
Women faking orgasm has been identified as a common and widespread practice, particularly in the context of heterosexual sex. While feigning pleasure has been the subject of extensive scholarly inquiry, almost no research attention has been applied to women’s experiences of resisting this normative practice. We adopted a discourse analytic approach to explore the question: If faking orgasm is often compulsory, how do women resist this practice and what does it mean when they do? Participants were 15 undergraduate students who ranged in age from 19 to 28. We identified the mobilization of several discursive patterns in their accounts. First, participants mobilized a “future pleasures” discourse to highlight the importance of resisting faking orgasm in order to increase their chances of experiencing genuine pleasure. Second, they positioned sexual satisfaction as an “equal right” to which they were entitled. In some instances, this was discussed in terms of reciprocity, in which pleasure is given and received. In others, it was positioned as a feminist issue of gender and power. Third, participants highlighted the importance of deflecting blame for absent orgasm in order to avoid hurting one’s partner. Fourth, participants described the role of pain as either a factor that prevented them from faking pleasure or that motivated them to fake orgasm in order to end painful sex. We conclude that an equal rights discourse, framed as a feminist issue, holds the most promise as a means of discursive resistance. At the same time, we highlight the significant risks for women of both faking orgasm and not faking orgasm and the delicate discursive work required when an expected orgasm is not experienced. We suggest that efforts to support women’s sexual health and equality are enhanced by better understanding the emancipatory potential of various discursive constructions as well as their limitations and risks. The merits and challenges of each pattern of accounting are discussed in the context of broader scholarship in the area of discursive resistance.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85052660354
“I’m really sorry about what I said”: A local grammar of apology
This paper extends the concept of local grammar to speech act studies, focusing specifically on apologising in English. It aims primarily to demonstrate the usefulness of a local grammar approach to account for speech acts and ultimately to contribute to the on-going development of corpus pragmatics. Apology expressions in a corpus of scripted TV conversations are first automatically extracted and then manually examined in order to make sure that all remaining instances have the illocutionary force of apologising and thus qualify for further analysis. The subsequent local grammar analyses facilitate the establishment of a local grammar of apology, comprising 14 local grammar patterns. The analyses show that it is promising to develop a set of local grammars to account more adequately for speech acts in general. The relationship between local grammars, functional grammars, and general grammars is further discussed, which suggests that local grammars can be an alternative approach to functional-pragmatic studies of language and discourse. Directions for future research are outlined; and implications and applications are briefly discussed.
[ "Discourse & Pragmatics", "Semantic Text Processing", "Speech & Audio in NLP", "Multimodality" ]
[ 71, 72, 70, 74 ]
SCOPUS_ID:85067284294
“Jack-of-all-trades”: A thematic analysis of conversational agents in multi-device collaboration contexts
A growing number of conversational agents are being embedded into larger systems such as smart homes. However, little attention has been paid to the user interactions with conversational agents in the multi-device collaboration context (MDCC), where a multiple number of devices are connected to accomplish a common mission. The objective of this study is to identify the roles of conversational agents in the MDCC. Toward this goal, we conducted semi-structured interviews with nine participants who are heavy users of smart speakers connected with home IoT devices. We collected 107 rules (usage instances) and asked benefits and limitations of using those rules. Our thematic analysis has found that, while the smart speakers perform the role of voice controller in the single device context, their role extended to automation hub, reporter, and companion in the MDCC. Based on the findings, we provide design implications for smart speakers in the MDCC.
[ "Natural Language Interfaces", "Dialogue Systems & Conversational Agents" ]
[ 11, 38 ]
SCOPUS_ID:85057007353
“Justice demands that you find this man not guilty”: A transitivity analysis of the closing arguments of a rape case that resulted in a wrongful conviction
Courtroom language is renowned for being strategic and a powerful means of manipulation, which may explain why criminal cases can sometimes result in a wrongful conviction. One such case is examined here, whereby an innocent man is convicted by a jury for the rape of a minor. Through a look at the closing arguments by the prosecution and defence attorneys, we can gain insights into why the defendant finds himself wrongly convicted of sexual assault. To show how the accused and others are portrayed, a combination of Critical Discourse Analysis and corpus linguistics is employed, with special attention paid to the transitivity patterns present in the dataset.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85078432037
“Keep your dimensions on a leash”: True cognate detection using siamese deep neural networks
Automatic Cognate Detection helps NLP tasks of Machine Translation, Information Retrieval, and Phylogenetics. Cognate words are defined as word pairs across languages which exhibit partial or full lexical similarity and mean the same (e.g., hund-hound in German-English). In this paper, we use a Siamese Feed-forward neural network with word-embeddings to detect such word pairs. Our experiments with various embedding dimensions show larger embedding dimensions can only be used for large corpora sizes for this task. On a dataset built using linked Indian Wordnets, our approach beats the baseline approach with a significant margin (up to 71%) with the best F-score of 0.85% on the Hindi-Gujarati language pair.
[ "Semantic Text Processing", "Representation Learning" ]
[ 72, 12 ]
SCOPUS_ID:85112118343
“Kids… can you please understand us (Parents)?”: The relationships between linguistic strategies and identities of parents with major depressive disorder from storytelling in the interview discourse
The purpose of this research paper is to study the relationships between linguistic strategies and identities of parents with major depressive disorder from storytelling in the interview discourse. The data were collected by interviewing 5 parents with major depressive disorder using the concepts of discourse analysis and pragmatics as the research conceptual framework. The results showed that the parents with major depressive disorder used 8 linguistic strategies, namely lexical choice, metaphor, parallel structure, repetition, fallacy, expectation, self-questioning and conversational implicature. These linguistic strategies are related to two identities of the parents with major depressive disorder. Therefore, children have to understand the parents who are suffering from depression in order not to let it become the medical and public health problem that is related to national development.
[ "Discourse & Pragmatics", "Semantic Text Processing" ]
[ 71, 72 ]
SCOPUS_ID:85100817885
“Killer hordes” vs. “Heroic soldiers”. Ideological representations in the editorial discourse of El Comercio during the decade after the Peruvian internal conflict
This article describes the representations that the newspaper El Comercio published about the main actors involved in the Peruvian Internal armed conflict –the State Agents (militaries and polices) and the PCP-Shining Path’s members– during the early post-war years. The aim of the investigation was to analyze the ideological mechanisms present in the institutional opinion of this powerful mass media company. In order to this, the study takes the theoretical-methodological approaches proposed from the Critical Discourse Analysis to analyze textually and ideologically the editorials published by El Comercio from August 2003 to August 2013: the decade after the presentation of the Truth and Reconciliation Commission Final Report. On the one hand, the results show that the newspaper relativizes and silences the punishable actions of the police and military: they are qualified as heroes. Their crimes are justified by signifying them as mere excesses, only a small group of agents (or external elements of the institution) are responsible of that, and the military participation in this period is frequently omitted in the newspaper. On the other hand, the findings also reveal that the newspaper absolutizes an irrational characterization for the Shining Path’s members: they are signified as evil and perverse beings. The crimes committed by this subversive organization are emphasized, they are blamed of being the unique responsible (and the only participant) of the period of violence, and the newspaper denies any minimum recognition of justice for theirs. This research concludes that the editorials consolidate a “confronted meaning”, a radical dichotomy between Shining Path’s members and the militaries; also, it shows that a reality is hidden or reduced in exchange for the emphasis of another; therefore, this newspaper legitimizes the hegemonic discourse about the armed actors participating in the Peruvian Internal Conflict: absolute repudiation for some and cover-up praise for others.
[ "Discourse & Pragmatics", "Representation Learning", "Semantic Text Processing", "Responsible & Trustworthy NLP" ]
[ 71, 12, 72, 4 ]
SCOPUS_ID:85030641392
“Law of Spanish”: Discursivity and representations about the law of halves
In this article we aim to problematize the discourse of the “Law of Spanish”. We also approach the meaning effects contained in the speech of subject-teachers, which led us to deduce representations related especially to the law and its impacts as a public policy. The theoretical and methodological path was developed based on the corpus of the research, which consisted of both Spanish teachers’ speech and the integral text of the Law no. 11.161/2005. Our theoretical base is the French Discourse Analysis, interfaced with Lacanian psychoanalysis. We worked with the notions of happening and with the Foucauldian concepts of archive and dispositif of power. Our research has allowed us to interpret that the Law is represented as a faulty mechanism of power.
[ "Semantic Text Processing", "Speech & Audio in NLP", "Representation Learning", "Discourse & Pragmatics", "Multimodality" ]
[ 72, 70, 12, 71, 74 ]