Dataset Viewer
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create-hardware-asset_13
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Create a new hardware asset with a value of "Computer" for field "Model category", a value of "Apple MacBook Air 13"" for field "Model", a value of "Apple" for field "Vendor", a value of "SN-77b6ad1b-1385-4746-be69-d1bbc99d7bf9" for field "Serial number", a value of "Lease" for field "Acquisition method", a value of "" for field "Beneficiary", a value of "" for field "Managed by", a value of "ACME North America" for field "Company", a value of "Sales" for field "Cost center", a value of "" for field "Parent", a value of "" for field "Supported by", a value of "Latinistic asparagine queenwood yours dilatation" for field "Disposal reason", a value of "Sales" for field "Department", a value of "SL 5 Years" for field "Depreciation", a value of "Curupira graphometrical abominableness c" for field "Lease contract", a value of "functionalism abjudge fluochloride Chris" for field "GL account", a value of "prettily autovalve bungmaker Hydrolea paperback" for field "Comments", a value of "P1000678" for field "Asset tag", a value of "" for field "Owned by", a value of "" for field "Request line", a value of "Rosalind Krenzke" for field "Assigned to", a value of "" for field "Support group", and a value of "3121 High Point Road, Greensboro,NC" for field "Location".
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware.do
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Checklist 1: Navigate to Hardware Creation Page
- Goal: Access the page where new hardware assets can be created.
Checklist 2: Fill Out Hardware Asset Details
- Goal: Enter all required information, including model category, model, vendor, serial number, acquisition method, and other specified fields.
Checklist 3: Submit the Form
- Goal: Complete the form by ensuring all mandatory fields are filled and submit the new hardware asset creation.
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order-apple-mac-book-pro15_766
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Go to the hardware store and order 3 "Apple MacBook Pro 15"
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
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Checklist 1: Locate the Product
- Goal: Use the search function to find the "Apple MacBook Pro 15" in the store.
Checklist 2: Verify Product Details
- Goal: Ensure the product details match the desired specifications.
Checklist 3: Add Quantity to Cart
- Goal: Add 3 units of the "Apple MacBook Pro 15" to the shopping cart.
Checklist 4: Proceed to Checkout
- Goal: Complete the purchase by proceeding to checkout and confirming the order.
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sort-incident-list_460
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Sort the "incidents" list by the following fields:
- Priority (descending)
- Duration (ascending)
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident_list.do
|
Checklist 1: Access Incidents List
- Goal: Navigate to the incidents list page to begin sorting the incidents.
Checklist 2: Sort by Priority (Descending)
- Goal: Sort the incidents list by priority from highest to lowest.
Checklist 3: Sort by Duration (Ascending)
- Goal: Sort the incidents list by duration from shortest to longest.
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create-hardware-asset_315
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Create a new hardware asset with a value of "Computer" for field "Model category", a value of "Apple MacBook Air 13"" for field "Model", a value of "Apple" for field "Vendor", a value of "SN-2f34cb15-9b76-4d32-bd78-e499905d2260" for field "Serial number", a value of "" for field "Supported by", a value of "deadhouse gingersnap transubstantiatory " for field "Lease contract", a value of "" for field "Support group", a value of "" for field "Managed by", a value of "hypnopompic palaeopsychology intown somatognostic unoriginatedness" for field "Disposal reason", a value of "" for field "Owned by", a value of "Paradise Road, Richmond, London" for field "Location", a value of "Angelique Schermerhorn" for field "Assigned to", a value of "Secondary" for field "Asset function", a value of "" for field "Parent", a value of "P1000672" for field "Asset tag", a value of "Sales" for field "Department", a value of "psilosis picot whalm freezing argillocal" for field "Invoice number", a value of "lawfully merocyte wontedly prodisplay ps" for field "GL account", and a value of "Capex" for field "Expenditure type".
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware.do
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Checklist 1: Navigate to Hardware Creation Page
- Goal: Access the page where new hardware assets can be created.
Checklist 2: Fill Out Hardware Asset Details
- Goal: Enter all required information into the form, including model category, model, vendor, serial number, and other specified fields.
Checklist 3: Review and Submit the Form
- Goal: Verify the entered details for accuracy and submit the form to create the new hardware asset.
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knowledge-base-search_105
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Answer the following question using the knowledge base: "As of the latest update, how many team leaders are there in the company? Just provide the number in your response."
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/kb%3Fid%3Dkb_home
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Checklist 1: Access the Knowledge Base
- Goal: Navigate to the knowledge base section from the main menu to access articles and resources.
Checklist 2: Search for Team Leadership Information
- Goal: Use the search functionality to find articles related to team leadership or organizational structure.
Checklist 3: Review Relevant Articles
- Goal: Examine the search results to identify and review articles that provide information about the number of team leaders in the company.
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filter-incident-list_812
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Create a filter for the list to extract all entries where:
- "Configuration item" is "" and
- "Number" is "INC0013555" and
- "Assigned to" is "" and
- "State" is "Resolved" and
- "Assignment group" is ""
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident_list.do
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Checklist 1: Access Filter Interface
- Goal: Open the filter interface to apply specific criteria to the incident list.
Checklist 2: Apply Filter Criteria
- Goal: Set the filter criteria to extract entries with specific conditions.
Checklist 3: Execute Filter
- Goal: Apply the filter to update the incident list to display only the entries that meet all the specified criteria.
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create-change-request_699
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Create a new change request with a value of "Moderate" for field "Risk", a value of "phocodontic nonsacramental mucofibrous mudlark unostentatiously" for field "Risk and impact analysis", a value of "" for field "Service offering", a value of "ascogonidium soary Shorea unsubmergible eliminant" for field "Backout plan", a value of "" for field "Service", a value of "Fail PSORA1 to DR systemShutdown SystemRemove failed RAID cardInstall new RAID cardBoot systemConfigure RAID cardBring system onlineValidate access to disk structuresFailback from DR to PSORA1" for field "Implementation plan", a value of "climber classicistic nonevil unfulfilled Sapotaceae" for field "Test plan", a value of "arcking humourful hydrosomal Cheilanthes glycosemia" for field "Close notes", a value of "A failed RAID controller card needs to be replaced on PSORA1" for field "Short description", and a value of "Successful with issues" for field "Close code".
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request.do
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Checklist 1: Navigate to Change Request Creation Page
- Goal: Access the ServiceNow interface to begin creating a new change request.
Checklist 2: Fill Out Change Request Form
- Goal: Enter all required details into the change request form, including "Risk," "Risk and impact analysis," "Service offering," "Backout plan," "Service," "Implementation plan," "Test plan," "Close notes," "Short description," and "Close code."
Checklist 3: Review and Submit Change Request
- Goal: Verify the entered information for accuracy and submit the change request to complete the process.
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order-ipad-mini_974
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Go to the hardware store and order 1 "iPad mini" with configuration {'Choose the colour': 'Space Grey', 'Choose the storage': '64'}
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
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Checklist 1: Navigate to Apple Section
- Goal: Access the Apple section on the Target website to find the iPad mini.
Checklist 2: Select iPad Mini Product
- Goal: Locate and select the iPad mini product page to view available configurations.
Checklist 3: Choose Configuration Options
- Goal: Select the desired color (Space Grey) and storage (64) for the iPad mini.
Checklist 4: Add to Cart
- Goal: Add the configured iPad mini to the shopping cart.
Checklist 5: Proceed to Checkout
- Goal: Complete the purchase by reviewing cart details and confirming the order.
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filter-service-catalog-item-list_498
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Create a filter for the list to extract all entries where:
- "Type" is "Package" and
- "Short description" is "Request to setup web conferencing" and
- "Name" is "Web Conferencing" and
- "Category" is "Services" and
- "Active" is "false"
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
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Checklist 1: Access Filter Options
- Goal: Open the filter menu to reveal the fields for setting conditions.
Checklist 2: Set "Type" Filter
- Goal: Specify the "Type" field to filter for "Package."
Checklist 3: Set "Short Description" Filter
- Goal: Set the "Short description" field to "Request to setup web conferencing."
Checklist 4: Set "Name" Filter
- Goal: Specify the "Name" field to filter for "Web Conferencing."
Checklist 5: Set "Category" Filter
- Goal: Set the "Category" field to filter for "Services."
Checklist 6: Set "Active" Filter
- Goal: Specify the "Active" field to filter for "false."
Checklist 7: Apply Filter
- Goal: Apply the filter to update the list of catalog items based on the specified criteria.
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filter-asset-list_161
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Create a filter for the list to extract all entries where:
- "State" is "In stock" and
- "Substate" is "Lost" and
- "Model category" is "Consumable" and
- "Assigned to" is "Deandre Resendiz" and
- "Class" is "Software License"
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
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Checklist 1: Access Filter Options
- Goal: Open the filter menu to begin setting the criteria for the asset list.
Checklist 2: Set "State" Filter
- Goal: Specify the "State" filter to "In stock" to narrow down the asset list.
Checklist 3: Set "Substate" Filter
- Goal: Specify the "Substate" filter to "Lost" to further refine the asset list.
Checklist 4: Set "Model Category" Filter
- Goal: Specify the "Model category" filter to "Consumable" to ensure the list includes only consumable items.
Checklist 5: Set "Assigned To" Filter
- Goal: Specify the "Assigned to" filter to "Deandre Resendiz" to filter assets assigned to this user.
Checklist 6: Set "Class" Filter
- Goal: Specify the "Class" filter to "Software License" to ensure the list includes only software licenses.
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all-menu_573
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Navigate to the "Breakdowns > Elements Filters" module of the "Performance Analytics" application.
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https://dev272995.service-now.com/now/nav/ui/home
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Checklist 1: Access Performance Analytics Application
- Goal: Navigate to the Performance Analytics application from the ServiceNow homepage to begin the process of accessing the Breakdowns section.
Checklist 2: Navigate to Breakdowns Section
- Goal: Access the Breakdowns section within the Performance Analytics application to locate the Elements Filters module.
Checklist 3: Access Elements Filters Module
- Goal: Navigate to the "Elements Filters" module within the Breakdowns section to access the desired functionality.
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sort-service-catalog-item-list_748
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Sort the "catalog items" list by the following fields:
- Availability (ascending)
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
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Checklist 1: Access the Catalog Items Page
- Goal: Navigate to the "Catalog Items" page to view the list of available items.
Checklist 2: Open the Sorting Menu
- Goal: Access the sorting options to customize the order of the catalog items.
Checklist 3: Select Availability Field
- Goal: Choose the "Availability" field from the sorting options to determine the sorting criteria.
Checklist 4: Sort by Availability (Ascending)
- Goal: Apply the ascending sort to the "Availability" field to arrange the catalog items by availability from lowest to highest.
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create-user_871
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Create a new user with a value of "3741511251923703244" for field "User ID", a value of "Price-Patel" for field "Last name", a value of "Felicia-Angela" for field "First name", a value of "[email protected]" for field "Email", a value of "false" for field "Internal Integration User", a value of "Sales" for field "Department", a value of "English" for field "Language", a value of "dd-MM-yyyy" for field "Date format", a value of "true" for field "Active", a value of "false" for field "Password needs reset", a value of "latentness hydroaromatic equivocator folia Messiah" for field "Title", a value of "(514) 585-4025" for field "Business phone", a value of "Outlook" for field "Calendar integration", a value of "(514) 822-3368" for field "Mobile phone", and a value of "false" for field "Web service access only".
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user.do
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Checklist 1: Navigate to User Creation Interface
- Goal: Access the user creation page on ServiceNow to begin the process of creating a new user.
Checklist 2: Fill Out User Details
- Goal: Enter the specified values for all required fields, including "User ID," "First name," "Last name," "Email," "Department," "Language," "Date format," "Active," "Password needs reset," "Title," "Business phone," "Calendar integration," and "Mobile phone."
Checklist 3: Submit the User Creation Form
- Goal: Submit the completed form to create the new user record with all the specified details.
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create-problem_955
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Create a new problem with a value of "2nd Floor File Server Short on Space" for field "Problem statement", a value of "3 - Low" for field "Impact", a value of "" for field "Assignment group", a value of "FileServerFloor2" for field "Configuration item", a value of "" for field "Service offering", a value of "Hardware" for field "Category", and a value of "" for field "Service".
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/problem.do
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Checklist 1: Access Problem Creation Interface
- Goal: Navigate to the problem creation page to start the process of creating a new problem.
Checklist 2: Enter Problem Statement
- Goal: Input the problem statement "2nd Floor File Server Short on Space" into the designated field.
Checklist 3: Set Impact Level
- Goal: Select the impact level "3 - Low" for the problem.
Checklist 4: Specify Configuration Item
- Goal: Enter "FileServerFloor2" as the configuration item for the problem.
Checklist 5: Set Category
- Goal: Choose "Hardware" as the category for the problem.
Checklist 6: Submit the Problem
- Goal: Complete the form by submitting the new problem with all the specified details.
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create-problem_564
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Create a new problem with a value of "Unable to send or receive emails." for field "Problem statement", a value of "3 - Low" for field "Urgency", a value of "Software" for field "Category", a value of "Unable to send or receive emails.Looks like issue is with the email server." for field "Description", and a value of "3 - Low" for field "Impact".
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/problem.do
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Checklist 1: Navigate to Problem Creation Interface
- Goal: Access the ServiceNow interface where new problems can be created.
Checklist 2: Enter Problem Statement
- Goal: Input the problem statement "Unable to send or receive emails."
Checklist 3: Set Urgency Level
- Goal: Select the urgency level "3 - Low" for the problem.
Checklist 4: Choose Category
- Goal: Select the category "Software" for the problem.
Checklist 5: Provide Description
- Goal: Enter the description "Unable to send or receive emails. Looks like issue is with the email server."
Checklist 6: Set Impact Level
- Goal: Specify the impact level as "3 - Low."
Checklist 7: Submit the Problem
- Goal: Save the new problem with all the entered details.
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sort-asset-list_727
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Sort the "assets" list by the following fields:
- Updates (descending)
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
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Checklist 1: Access Asset List
- Goal: Navigate to the "Assets" section to view the list of assets.
Checklist 2: Open Sorting Menu
- Goal: Access the sorting options to customize the order of the asset list.
Checklist 3: Select "Updates" Field
- Goal: Choose the "Updates" field to sort the asset list by this criterion.
Checklist 4: Set Sorting Order to Descending
- Goal: Adjust the sorting order to "Descending" to display the most recent updates first.
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filter-hardware-list_763
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Create a filter for the list to extract all entries where:
- "State" is "Consumed" and
- "Model category" is "Computer" and
- "Asset tag" is "" and
- "Assigned to" is "" and
- "Display name" is "Apple MacBook Pro 15""
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
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Checklist 1: Access Filter Section
- Goal: Navigate to the filter section to begin setting criteria for the hardware list.
Checklist 2: Set "State" Filter
- Goal: Select the "State" field and set the value to "Consumed" to filter entries accordingly.
Checklist 3: Set "Model Category" Filter
- Goal: Select the "Model category" field and set the value to "Computer" to filter entries accordingly.
Checklist 4: Set "Asset Tag" and "Assigned To" Filters
- Goal: Leave the "Asset tag" and "Assigned to" fields empty to exclude entries with these values.
Checklist 5: Set "Display Name" Filter
- Goal: Select the "Display name" field and set the value to "Apple MacBook Pro 15" to filter entries accordingly.
Checklist 6: Apply Filter
- Goal: Apply the filter to view the results that meet all specified criteria.
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order-standard-laptop_996
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Go to the hardware store and order 1 "Standard Laptop" with configuration {'Additional software requirements': 'Trello, Salesforce, QuickBooks, HubSpot, Adobe Creative Cloud', 'Adobe Acrobat': True, 'Adobe Photoshop': True}
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
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Checklist 1: Navigate to Laptops Section
- Goal: Access the section of the website where laptops are listed to find the "Standard Laptop."
Checklist 2: Select "Standard Laptop"
- Goal: Choose the "Standard Laptop" from the available options to view its configuration details.
Checklist 3: Configure Software Requirements
- Goal: Ensure that the laptop is configured with the required software packages: Trello, Salesforce, QuickBooks, HubSpot, Adobe Creative Cloud, Adobe Acrobat, and Adobe Photoshop.
Checklist 4: Add to Cart
- Goal: Add the configured "Standard Laptop" to the shopping cart for purchase.
Checklist 5: Complete Checkout
- Goal: Proceed to checkout, enter payment and shipping information, and confirm the order to finalize the purchase.
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create-change-request_475
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Create a new change request with a value of "zootomical collumelliaceous saleratus enolizable Rudolph" for field "Close notes", a value of "High" for field "Risk", a value of "lnux101" for field "Configuration item", a value of "Network" for field "Category", a value of "We need to add additional redundant name servers to lnux100, lnux101 and PS LinuxApp01" for field "Description", and a value of "shrievalty quaw semble spermocenter laconism" for field "Risk and impact analysis".
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request.do
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Checklist 1: Navigate to Change Request Creation Page
- Goal: Access the ServiceNow interface to begin creating a new change request.
Checklist 2: Fill Out Change Request Form
- Goal: Enter the specified values for "Close notes," "Risk," "Configuration item," "Category," "Description," and "Risk and impact analysis" into the respective fields.
Checklist 3: Review and Submit Change Request
- Goal: Verify the entered information for accuracy and submit the change request to complete the process.
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sort-change-request-list_461
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Sort the "change requests" list by the following fields:
- Created by (descending)
- Delivery plan (descending)
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request_list.do
|
Checklist 1: Sort by "Created by" (Descending)
- Goal: Access the sorting options for the "change requests" list and select the "Created by" field to sort the list in descending order.
Checklist 2: Sort by "Delivery plan" (Descending)
- Goal: After sorting by "Created by," access the sorting options again and select the "Delivery plan" field to sort the list in descending order.
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sort-user-list_838
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Sort the "users" list by the following fields:
- First name (descending)
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
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Checklist 1: Access the User List
- Goal: Navigate to the "Users" list page to begin sorting the user data.
Checklist 2: Initiate Sorting
- Goal: Click on the "Name" column header to open the sorting options for the user list.
Checklist 3: Select Descending Order
- Goal: Choose the descending order option to sort the user list by first name from Z to A.
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multi-chart-value-retrieval_435
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What is the value of "2018-09-10" in the "Closed" series of the "Incidents per week" chart (in percent)?
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashboard%3D18b1f472533130104c90ddeeff7b12a6
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Checklist 1: Access the Incidents Dashboard
- Goal: Navigate to the "Incidents" section and select the "Incidents per week" chart to view the relevant data.
Checklist 2: Select the Date "2018-09-10"
- Goal: Interact with the chart to view the data for the specific date "2018-09-10."
Checklist 3: Identify the Value in the "Closed" Series
- Goal: Determine the value of the "Closed" series for the date "2018-09-10" from the chart.
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all-menu_957
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Navigate to the "Data Center > Computer Room" module of the "Configuration" application.
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https://dev272995.service-now.com/now/nav/ui/home
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Checklist 1: Access the Configuration Application
- Goal: Navigate to the "Configuration" application from the ServiceNow homepage.
Checklist 2: Enter the Data Center Section
- Goal: Access the "Data Center" section within the "Configuration" application.
Checklist 3: Navigate to the Computer Room Module
- Goal: Access the "Computer Room" module within the "Data Center" section.
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sort-service-catalog-item-list_170
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Sort the "catalog items" list by the following fields:
- Fulfillment automation level (descending)
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
|
Checklist 1: Access Catalog Items List
- Goal: Navigate to the "Catalog Items" section to view the list of available items.
Checklist 2: Locate Sorting Options
- Goal: Find the sorting options, usually located in a toolbar or menu, to prepare for sorting the list.
Checklist 3: Sort by Fulfillment Automation Level
- Goal: Select the "Fulfillment automation level" field and choose the descending order option to sort the list accordingly.
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order-ipad-pro_471
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Go to the hardware store and order 9 "iPad pro" with configuration {'Choose the colour': 'Space Grey', 'Choose the storage': '256'}
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to iPad Section
- Goal: Access the "iPad" section from the homepage to find the "iPad Pro" product.
Checklist 2: Select iPad Pro Product
- Goal: Locate and select the "iPad Pro" product page to view available configurations.
Checklist 3: Configure Product
- Goal: Choose the "Space Grey" color and "256" storage configuration for the "iPad Pro."
Checklist 4: Specify Quantity and Add to Cart
- Goal: Set the quantity to 9 and add the configured "iPad Pro" to the shopping cart.
Checklist 5: Complete Purchase
- Goal: Proceed to checkout, review order details, and confirm the purchase of 9 "iPad Pro" units.
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order-development-laptop-p-c_906
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Go to the hardware store and order 2 "Development Laptop (PC)" with configuration {'Please specify an operating system': 'Windows 8', 'What size solid state drive do you want?': '250'}
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to Laptop Catalog
- Goal: Access the section of the ServiceNow website where laptops are listed to begin the ordering process.
Checklist 2: Search and Select Laptop
- Goal: Locate and select the "Development Laptop (PC)" from the catalog to view its details and customization options.
Checklist 3: Configure Laptop Specifications
- Goal: Customize the laptop by selecting the operating system (Windows 8) and solid state drive size (250 GB) to match the user's requirements.
Checklist 4: Add Laptops to Cart
- Goal: Add two configured "Development Laptop (PC)" units to the shopping cart for purchase.
Checklist 5: Complete Purchase
- Goal: Proceed to checkout and finalize the purchase by providing necessary payment and shipping information.
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sort-user-list_159
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Sort the "users" list by the following fields:
- Zip / Postal code (descending)
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
|
Checklist 1: Access the User List Page
- Goal: Navigate to the "Users" list page to begin sorting the user data.
Checklist 2: Locate Sorting Options
- Goal: Find the sorting options, usually located in a toolbar or filter section, to prepare for sorting the user list.
Checklist 3: Select "Zip / Postal code" Field
- Goal: Choose the "Zip / Postal code" field from the available sorting options to specify the sorting criteria.
Checklist 4: Apply Descending Order
- Goal: Set the sorting order to descending to arrange the user list by "Zip / Postal code" from highest to lowest.
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order-loaner-laptop_200
|
Go to the hardware store and order 7 "Loaner Laptop" with configuration {'How long do you need it for ?': '1 week', 'When do you need it ?': 'Do your best, I know you are busy'}
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to Loaner Laptop Service
- Goal: Access the service catalog to locate the "Loaner Laptop" service.
Checklist 2: Select Loaner Laptop Service
- Goal: Choose the "Loaner Laptop" service to begin the ordering process.
Checklist 3: Enter Configuration Details
- Goal: Specify the duration as "1 week" and the preferred pickup time as "Do your best, I know you are busy."
Checklist 4: Review Order Summary
- Goal: Verify that all entered details are correct before proceeding.
Checklist 5: Submit Order
- Goal: Complete the order by submitting the request for the loaner laptop.
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create-hardware-asset_20
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Create a new hardware asset with a value of "Computer" for field "Model category", a value of "Lenovo ThinkStation S20" for field "Model", a value of "Lenovo" for field "Vendor", a value of "SN-ec5bb464-7bce-4f0b-8cc8-7cd994959fc6" for field "Serial number", a value of "SL 5 Years" for field "Depreciation", a value of "archicleistogamy untroddenness Homalopsi" for field "Invoice number", a value of "" for field "Supported by", a value of "osteophore Komi inapt unguiferous crimple" for field "Comments", a value of "reposer biod dian diethyl amakebe" for field "Lease contract", a value of "" for field "Parent", a value of "" for field "Beneficiary", a value of "ACME Germany" for field "Company", a value of "P1000438" for field "Asset tag", a value of "foresleeve contractible chott xylometer " for field "GL account", a value of "Devon Teston" for field "Assigned to", a value of "sonatina Sogdianese announcer capsuliferous sympathizer" for field "Disposal reason", a value of "Secondary" for field "Asset function", a value of "Finance" for field "Department", a value of "Finance" for field "Cost center", a value of "" for field "Support group", a value of "" for field "Managed by", a value of "Opex" for field "Expenditure type", a value of "" for field "Owned by", a value of "Rental" for field "Acquisition method", and a value of "Bockenheimer Landstraße 123, Frankfurt" for field "Location".
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware.do
|
Checklist 1: Navigate to Hardware Creation Page
- Goal: Access the page where new hardware assets can be created.
Checklist 2: Fill Out Hardware Asset Details
- Goal: Enter all required information, including model category, model, vendor, depreciation, invoice number, and other specified fields.
Checklist 3: Submit the Form
- Goal: Complete the form and submit it to create the new hardware asset.
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impersonation_639
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Impersonate the user Kay Ganguli.
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https://dev272995.service-now.com/now/nav/ui/home
|
Checklist 1: Access User Management
- Goal: Navigate to the user management section to manage user profiles and impersonation options.
Checklist 2: Search for Kay Ganguli
- Goal: Locate Kay Ganguli's user profile to access her details and impersonation settings.
Checklist 3: Initiate Impersonation
- Goal: Select the option to impersonate Kay Ganguli, taking over her session.
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sort-asset-list_502
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Sort the "assets" list by the following fields:
- Warranty expiration (ascending)
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
|
Checklist 1: Access Sorting Options
- Goal: Navigate to the sorting menu to prepare for sorting the assets list.
Checklist 2: Select Warranty Expiration Field
- Goal: Choose the "Warranty expiration" field from the sorting options to specify the sorting criteria.
Checklist 3: Choose Ascending Order
- Goal: Set the sorting order to "ascending" to arrange the assets list accordingly.
Checklist 4: Apply Sorting
- Goal: Confirm the sorting settings to update the assets list with the new order.
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filter-hardware-list_40
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Create a filter for the list to extract all entries where:
- "Assigned to" is "" and
- "State" is "Missing" and
- "Serial number" is "" and
- "Company" is ""
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
|
Checklist 1: Access Filter Options
- Goal: Open the filter menu to reveal the fields for setting conditions.
Checklist 2: Set "Assigned to" Filter
- Goal: Set the "Assigned to" field to an empty string to filter out entries with assigned users.
Checklist 3: Set "State" Filter
- Goal: Set the "State" field to "Missing" to filter entries with missing state information.
Checklist 4: Set "Serial number" Filter
- Goal: Set the "Serial number" field to an empty string to filter out entries with serial numbers.
Checklist 5: Set "Company" Filter
- Goal: Set the "Company" field to an empty string to filter out entries with company information.
Checklist 6: Apply Filters
- Goal: Apply the filters to update the hardware list and view the filtered results.
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filter-user-list_839
|
Create a filter for the list to extract all entries where:
- "Employee number" is "" and
- "Enable Multifactor Authentication" is "false"
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
|
Checklist 1: Access Filter Options
- Goal: Open the filter options to begin setting the criteria for filtering the user list.
Checklist 2: Set Employee Number Filter
- Goal: Select the "Employee number" field and set it to an empty string to filter out users with an employee number.
Checklist 3: Set Enable Multifactor Authentication Filter
- Goal: Select the "Enable Multifactor Authentication" field and set it to "false" to exclude users with multifactor authentication enabled.
Checklist 4: Apply Filter
- Goal: Apply the filter to update the user list and view the filtered results.
|
sort-hardware-list_392
|
Sort the "hardware" list by the following fields:
- Expenditure type (descending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
|
Checklist 1: Access Sorting Options
- Goal: Locate and open the sorting menu or controls on the hardware list page to begin the sorting process.
Checklist 2: Select Expenditure Type Field
- Goal: Choose the "Expenditure type" field from the available sorting options to specify the sorting criteria.
Checklist 3: Apply Descending Order
- Goal: Set the sorting order to "Descending" for the "Expenditure type" field to ensure the list is sorted accordingly.
|
order-ipad-mini_233
|
Go to the hardware store and order 1 "iPad mini" with configuration {'Choose the colour': 'Pink', 'Choose the storage': '256'}
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to Apple Section
- Goal: Access the Apple section on the Target website to find the iPad mini.
Checklist 2: Select iPad Mini Product
- Goal: Locate and select the iPad mini product page to view available configurations.
Checklist 3: Configure Product
- Goal: Choose the color as "Pink" and the storage as "256" to customize the iPad mini.
Checklist 4: Add to Cart
- Goal: Add the configured iPad mini to the shopping cart for purchase.
Checklist 5: Complete Purchase
- Goal: Proceed to checkout, review order details, and complete the purchase of the iPad mini.
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order-standard-laptop_698
|
Go to the hardware store and order 7 "Standard Laptop" with configuration {'Additional software requirements': 'QuickBooks, HubSpot, Adobe Creative Cloud', 'Adobe Acrobat': False, 'Adobe Photoshop': True}
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to Computer Section
- Goal: Access the computer section of the Menards website to find the "Standard Laptop" product.
Checklist 2: Locate and Select Product
- Goal: Find the "Standard Laptop" product page and ensure it meets the required specifications.
Checklist 3: Specify Quantity and Software Configuration
- Goal: Set the quantity to 7 and configure the software options to include QuickBooks, HubSpot, Adobe Creative Cloud, and Adobe Photoshop, while excluding Adobe Acrobat.
Checklist 4: Add to Cart and Confirm Order
- Goal: Add the selected items to the cart and confirm the order to complete the purchase.
|
filter-user-list_27
|
Create a filter for the list to extract all entries where:
- "LDAP server" is "" and
- "Schedule" is "" and
- "Locked out" is "false"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
|
Checklist 1: Access Filter Menu
- Goal: Open the filter menu to access the filtering options for the user list.
Checklist 2: Select Filter Fields
- Goal: Choose the "LDAP server," "Schedule," and "Locked out" fields for filtering.
Checklist 3: Set Filter Values
- Goal: Leave "LDAP server" and "Schedule" empty, and set "Locked out" to "false."
Checklist 4: Apply Filter
- Goal: Apply the filter to update the user list according to the specified criteria.
|
knowledge-base-search_401
|
Answer the following question using the knowledge base: "What's the designation of the company's most successful product? Respond with the product’s name."
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/kb%3Fid%3Dkb_home
|
Checklist 1: Access the Knowledge Base
- Goal: Navigate to the knowledge base section of the ServiceNow website to begin the search for product information.
Checklist 2: Search for Product Information
- Goal: Use the search functionality to find articles or content that discuss the company's products and their success metrics.
Checklist 3: Identify the Most Successful Product
- Goal: Review the search results to determine the designation of the company's most successful product based on the information provided.
|
sort-asset-list_502
|
Sort the "assets" list by the following fields:
- Warranty expiration (ascending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
|
Checklist 1: Access Asset List
- Goal: Navigate to the asset list page to view and manage the assets.
Checklist 2: Sort Assets by Warranty Expiration
- Goal: Use the sorting functionality to arrange the asset list by warranty expiration in ascending order.
|
order-sales-laptop_806
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Go to the hardware store and order 6 "Sales Laptop" with configuration {'Additional software requirements': 'Salesforce, QuickBooks, Zoom, HubSpot, Adobe Creative Cloud', 'Adobe Acrobat': False, 'Adobe Photoshop': False, 'Microsoft Powerpoint': True, 'Siebel Client': False}
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to Laptops Section
- Goal: Access the section of the website dedicated to laptops or computers to find the "Sales Laptop" model.
Checklist 2: Select "Sales Laptop" Model
- Goal: Identify and select the "Sales Laptop" model to view its specifications and configuration options.
Checklist 3: Verify Software Configuration
- Goal: Ensure the laptop meets the required software configuration, including the installation of Salesforce, QuickBooks, Zoom, HubSpot, and Adobe Creative Cloud, while excluding Adobe Acrobat, Adobe Photoshop, and Siebel Client.
Checklist 4: Add Laptops to Cart
- Goal: Add 6 units of the "Sales Laptop" to the shopping cart with the correct software configuration.
Checklist 5: Review and Checkout
- Goal: Review the cart to confirm all details are correct and proceed to checkout to complete the purchase.
|
multi-chart-min-max-retrieval_99
|
What is the minimum value in the "Open Incidents - Grouped" chart? Give me both the label and the count. If there are many, pick one.
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashboard%3D18b1f472533130104c90ddeeff7b12a6
|
Checklist 1: Navigate to the Dashboard
- Goal: Access the dashboard where the "Open Incidents - Grouped" chart is displayed.
Checklist 2: Locate the Chart
- Goal: Identify and interact with the "Open Incidents - Grouped" chart to view its data.
Checklist 3: Identify the Minimum Value
- Goal: Determine the minimum value in the chart by examining its data points.
Checklist 4: Extract and Communicate the Minimum Value
- Goal: Provide the label and count associated with the minimum value in the chart.
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single-chart-min-max-retrieval_560
|
What is the maximum value in the "IBM" series of the chart? Give me both the label and the count. If there are many, pick one.
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_report_template.do%3Fjvar_report_id%3D59efd496df020100cd7da5f59bf26329
|
Checklist 1: Navigate to the Chart or Report Section
- Goal: Access the section of the ServiceNow website where the chart or report displaying the "IBM" series is located.
Checklist 2: Filter or Select the "IBM" Series
- Goal: Apply a filter or select the "IBM" series to focus on the relevant data within the chart or report.
Checklist 3: Identify the Maximum Value
- Goal: Examine the chart data to determine the maximum value within the "IBM" series.
Checklist 4: Communicate the Maximum Value
- Goal: Provide the label and count of the maximum value in the "IBM" series to complete the task.
|
create-user_34
|
Create a new user with a value of "5098037539487140555" for field "User ID", a value of "Salas-Johns" for field "Last name", a value of "Isaiah-Kimberly" for field "First name", a value of "[email protected]" for field "Email", and a value of "(514) 168-4288" for field "Business phone".
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user.do
|
Checklist 1: Navigate to User Creation Interface
- Goal: Access the user creation page on ServiceNow to begin the process of creating a new user.
Checklist 2: Enter User Details
- Goal: Input the required information for the new user, including the user ID, first name, last name, email, and business phone number.
Checklist 3: Review and Submit
- Goal: Verify the entered details for accuracy and submit the form to create the new user account.
|
multi-chart-min-max-retrieval_871
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What is the maximum value in the "Catalog item fulfillment automation coverage" chart? Give me both the label and the count. If there are many, pick one.
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashboard%3D7ab78953eb32011008f2951ff15228e6
|
Checklist 1: Navigate to the Dashboard
- Goal: Access the dashboard or page where the "Catalog item fulfillment automation coverage" chart is displayed.
Checklist 2: Locate the Chart
- Goal: Identify and focus on the "Catalog item fulfillment automation coverage" chart to examine its data points.
Checklist 3: Identify the Maximum Value
- Goal: Determine the highest value in the chart and note its corresponding label.
|
sort-user-list_524
|
Sort the "users" list by the following fields:
- Cost center (descending)
- Street (ascending)
- Company (descending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
|
Checklist 1: Sort Users by Cost Center (Descending)
- Goal: Sort the "users" list by the "Cost center" field in descending order to display users with higher cost centers first.
Checklist 2: Sort Users by Street (Ascending)
- Goal: Sort the "users" list by the "Street" field in ascending order to display users with lower street names first.
Checklist 3: Sort Users by Company (Descending)
- Goal: Sort the "users" list by the "Company" field in descending order to display users with higher company names first.
|
all-menu_645
|
Navigate to the "View Map" module of the "Dependency Views" application.
|
https://dev272995.service-now.com/now/nav/ui/home
|
Checklist 1: Access the "Dependency Views" Application
- Goal: Navigate to the "Dependency Views" application from the ServiceNow homepage to begin the process of accessing the "View Map" module.
Checklist 2: Navigate to the "View Map" Module
- Goal: Locate and select the "View Map" module within the "Dependency Views" application to access the desired functionality.
|
order-apple-watch_729
|
Go to the hardware store and order 7 "Apple Watch"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Locate Apple Watch Product Page
- Goal: Use the search bar to find the "Apple Watch" product page on the IKEA website.
Checklist 2: Specify Quantity and Add to Cart
- Goal: Set the quantity to 7 and add the "Apple Watch" to the shopping cart.
Checklist 3: Proceed to Checkout
- Goal: Navigate to the shopping cart and complete the checkout process to order the 7 "Apple Watch."
|
order-apple-mac-book-pro15_202
|
Go to the hardware store and order 8 "Apple MacBook Pro 15"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to Computer Section
- Goal: Access the computer section of the Menards website to find Apple MacBook Pro 15.
Checklist 2: Locate Apple MacBook Pro 15
- Goal: Find the product page for the Apple MacBook Pro 15.
Checklist 3: Specify Quantity and Add to Cart
- Goal: Set the quantity to 8 and add the Apple MacBook Pro 15 to the shopping cart.
Checklist 4: Proceed to Checkout
- Goal: Complete the purchase by proceeding to checkout and confirming the order.
|
order-ipad-mini_410
|
Go to the hardware store and order 4 "iPad mini" with configuration {'Choose the colour': 'Purple', 'Choose the storage': '256'}
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Search for iPad mini
- Goal: Use the search bar to find the "iPad mini" product.
Checklist 2: Select Product and Configure
- Goal: Choose the "iPad mini" from the search results and select the "Purple" color and "256" storage configuration.
Checklist 3: Set Quantity and Add to Cart
- Goal: Set the quantity to 4 and add the configured product to the shopping cart.
Checklist 4: Proceed to Checkout
- Goal: Navigate to the shopping cart and proceed to checkout to complete the purchase.
|
filter-change-request-list_719
|
Create a filter for the list to extract all entries where:
- "Assigned to" is "Bow Ruggeri" or
- "Risk" is "Low"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request_list.do
|
Checklist 1: Access Filter Options
- Goal: Open the filter menu to reveal the fields for setting conditions.
Checklist 2: Set "Assigned to" Filter
- Goal: Specify the "Assigned to" field to include "Bow Ruggeri."
Checklist 3: Set "Risk" Filter
- Goal: Specify the "Risk" field to include "Low."
Checklist 4: Apply Filters
- Goal: Apply the filters to update the list of change requests.
|
sort-user-list_795
|
Sort the "users" list by the following fields:
- Updates (ascending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
|
Checklist 1: Access User List
- Goal: Navigate to the "Users" list page to begin sorting the user data.
Checklist 2: Locate Sorting Options
- Goal: Find the sorting options available on the user list page, usually located in a toolbar or menu.
Checklist 3: Sort by Updates (Ascending)
- Goal: Select the "Updates" field and choose ascending order to sort the user list accordingly.
|
filter-service-catalog-item-list_418
|
Create a filter for the list to extract all entries where:
- "Active" is "false" and
- "Category" is "Services"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
|
Checklist 1: Access Filter Options
- Goal: Navigate to the filtering toolbar to begin setting up the filter criteria.
Checklist 2: Set "Active" Filter to "False"
- Goal: Select the "Active" filter and set it to "false" to exclude active items from the list.
Checklist 3: Apply "Category" Filter for "Services"
- Goal: Apply the "Category" filter and select "Services" to narrow down the list to items in the "Services" category.
Checklist 4: Apply the Filter
- Goal: Execute the filter to update the list, displaying only the items that meet the specified criteria.
|
create-problem_339
|
Create a new problem with a value of "Can't access SFA software" for field "Problem statement", a value of "" for field "Service offering", a value of "3 - Low" for field "Urgency", a value of "Sales Force Automation" for field "Configuration item", a value of "3 - Low" for field "Impact", a value of "Problem Solving" for field "Assignment group", a value of "Performance of the Siebel SFA software has been severely degraded since the upgrade performed this weekend. We moved to an unsupported Oracle DB version." for field "Description", and a value of "" for field "Service".
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/problem.do
|
Checklist 1: Navigate to Problem Creation Page
- Goal: Access the ServiceNow interface to begin creating a new problem.
Checklist 2: Fill Out Problem Details
- Goal: Enter the required information into the problem form, including the problem statement, service offering, urgency, configuration item, impact, assignment group, description, and service.
Checklist 3: Submit the Problem
- Goal: Save the new problem by submitting the form to complete the creation process.
|
order-standard-laptop_219
|
Go to the hardware store and order 7 "Standard Laptop" with configuration {'Additional software requirements': 'Microsoft Office 365, Google Workspace, Asana', 'Adobe Acrobat': True, 'Adobe Photoshop': False}
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to Laptop Section
- Goal: Access the section of the website dedicated to laptops to begin the search for the desired product.
Checklist 2: Apply Software Configuration Filters
- Goal: Use the filtering options to select laptops that include Microsoft Office 365, Google Workspace, Asana, and Adobe Acrobat, while excluding those with Adobe Photoshop.
Checklist 3: Select and Add to Cart
- Goal: Identify the correct "Standard Laptop" model that meets all software requirements and add it to the shopping cart with the specified quantity of 7.
Checklist 4: Review Cart and Proceed to Checkout
- Goal: Verify the cart contents for accuracy, including the correct quantity and software configurations, and proceed to checkout to complete the purchase.
|
single-chart-value-retrieval_191
|
What is the value of "Recommendation" in the chart (in percent)?
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_report_template.do%3Fjvar_report_id=1ed7a83dbf5201007a6d257b3f073990
|
Checklist 1: Access the Reports Section
- Goal: Navigate to the "Reports" section from the main menu to access analytical tools and charts.
Checklist 2: Locate the Specific Chart
- Goal: Identify and open the chart that displays the "Recommendation" metric.
Checklist 3: Extract the Recommendation Value
- Goal: Determine and note the percentage value associated with the "Recommendation" category in the chart.
|
sort-incident-list_742
|
Sort the "incidents" list by the following fields:
- Priority (descending)
- Escalation (ascending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident_list.do
|
Checklist 1: Access Incidents List
- Goal: Navigate to the incidents list to begin sorting the entries.
Checklist 2: Sort by Priority (Descending)
- Goal: Sort the incidents list by the "Priority" field in descending order to display the highest priority incidents first.
Checklist 3: Sort by Escalation (Ascending)
- Goal: Sort the incidents list by the "Escalation" field in ascending order to display the lowest escalation incidents first.
|
filter-user-list_929
|
Create a filter for the list to extract all entries where:
- "Internal Integration User" is "false" and
- "Manager" is "" and
- "Created by" is "admin"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
|
Checklist 1: Access Filter Options
- Goal: Open the filter interface to begin setting conditions for the user list.
Checklist 2: Set "Internal Integration User" Filter
- Goal: Configure the filter to show only users where "Internal Integration User" is "false."
Checklist 3: Set "Manager" Filter
- Goal: Ensure the filter includes users with an empty "Manager" field.
Checklist 4: Set "Created by" Filter
- Goal: Filter the list to include only users created by "admin."
Checklist 5: Apply the Filter
- Goal: Execute the filter to update the user list based on the specified criteria.
|
filter-user-list_134
|
Create a filter for the list to extract all entries where:
- "Title" is "" and
- "Created by" is "admin"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
|
Checklist 1: Open Filter Menu
- Goal: Access the filter options to begin setting the filtering criteria.
Checklist 2: Set Title Filter
- Goal: Filter out users with titles by setting the "Title" field to an empty string.
Checklist 3: Set Created by Filter
- Goal: Filter users created by "admin" by setting the "Created by" field to "admin."
Checklist 4: Apply Filter
- Goal: Apply the filter to update the list and display only the entries that meet both criteria.
|
filter-incident-list_856
|
Create a filter for the list to extract all entries where:
- "Assigned to" is "" and
- "Priority" is "5 - Planning" and
- "State" is "Resolved"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident_list.do
|
Checklist 1: Open Filter Menu
- Goal: Access the filter options to begin setting the filter criteria.
Checklist 2: Set "Assigned to" Field
- Goal: Ensure the "Assigned to" field is set to be blank to filter out incidents with an assigned user.
Checklist 3: Set "Priority" Field
- Goal: Select "5 - Planning" as the priority to filter incidents by this specific priority level.
Checklist 4: Set "State" Field
- Goal: Choose "Resolved" as the state to filter incidents that have been resolved.
|
filter-user-list_200
|
Create a filter for the list to extract all entries where:
- "Source" is "" and
- "Internal Integration User" is "false"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
|
Checklist 1: Access Filter Options
- Goal: Open the filter menu to access the fields for setting conditions.
Checklist 2: Set Filter Conditions
- Goal: Specify the conditions for "Source" to be empty and "Internal Integration User" to be "false."
Checklist 3: Apply Filters
- Goal: Apply the set conditions to update the user list to display only the desired entries.
|
all-menu_797
|
Navigate to the "Catalog Administration > Service Catalog Entries" module of the "Service Catalog" application.
|
https://dev272995.service-now.com/now/nav/ui/home
|
Checklist 1: Access Service Catalog Application
- Goal: Navigate to the Service Catalog application from the ServiceNow homepage to begin administrative tasks.
Checklist 2: Navigate to Catalog Administration
- Goal: Access the "Catalog Administration" section within the Service Catalog to manage administrative settings.
Checklist 3: Select Service Catalog Entries
- Goal: Open the "Service Catalog Entries" module to manage and configure service catalog entries.
|
sort-hardware-list_794
|
Sort the "hardware" list by the following fields:
- Serial number (ascending)
- Due (ascending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
|
Checklist 1: Open Sorting Menu for "Serial Number"
- Goal: Access the sorting options for the "Serial number" column to prepare for sorting.
Checklist 2: Sort by "Serial Number" (Ascending)
- Goal: Apply the ascending sort to the "Serial number" column to organize the list accordingly.
Checklist 3: Open Sorting Menu for "Due"
- Goal: Access the sorting options for the "Due" column to prepare for sorting.
Checklist 4: Sort by "Due" (Ascending)
- Goal: Apply the ascending sort to the "Due" column to organize the list accordingly.
|
multi-chart-value-retrieval_20
|
What is the value of "Microsoft Windows XP Professional" in the "Microsoft Licenses" chart (in count)?
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashboard%3Dfa5fe3e1773130107384c087cc5a99d5
|
Checklist 1: Access Microsoft Licenses Section
- Goal: Navigate to the section of the website that provides information on Microsoft licenses.
Checklist 2: Locate the Microsoft Licenses Chart
- Goal: Identify and access the chart or table that lists Microsoft licenses and their values.
Checklist 3: Find the Value of "Microsoft Windows XP Professional"
- Goal: Locate the specific entry for "Microsoft Windows XP Professional" in the chart and note its value.
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create-incident_130
|
Create a new incident with a value of "Please remove the latest hotfix from my PC" for field "Short description", a value of "Fred Luddy" for field "Caller", a value of "Software" for field "Category", a value of "intabulate dedecorous unchastity unawkward favoritism" for field "Resolution notes", a value of "" for field "Change Request", a value of "" for field "Service offering", a value of "1 - High" for field "Impact", a value of "" for field "Problem", a value of "false" for field "Knowledge", a value of "INC0000027" for field "Number", a value of "Phone" for field "Channel", a value of "" for field "Resolved by", a value of "" for field "Parent Incident", a value of "" for field "Assignment group", a value of "Windows XP Hotfix (SP2) Q817606" for field "Configuration item", a value of "" for field "Caused by Change", a value of "The hotfix was installed on my PC and now some of my applications have stopped working. Can I roll back to the previous version?" for field "Description", and a value of "" for field "Service".
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident.do
|
Checklist 1: Navigate to Incident Creation Page
- Goal: Access the ServiceNow incident creation page to begin the process of creating a new incident.
Checklist 2: Fill Out Incident Details
- Goal: Enter all the required information into the incident form, including the short description, caller, category, resolution notes, and other specified fields.
Checklist 3: Review and Submit Incident
- Goal: Verify that all entered details are correct and submit the incident to complete the creation process.
|
filter-user-list_40
|
Create a filter for the list to extract all entries where:
- "Middle name" is "" and
- "Gender" is "Female" and
- "LDAP server" is "" and
- "Web service access only" is "false" and
- "First name" is "Traci"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_user_list.do
|
Checklist 1: Access Filter Options
- Goal: Open the filter options to begin creating a new filter.
Checklist 2: Create New Filter
- Goal: Initiate the creation of a new filter to define specific criteria.
Checklist 3: Set Filter Conditions
- Goal: Specify the filter conditions for "Middle name," "Gender," "LDAP server," "Web service access only," and "First name."
Checklist 4: Apply Filter
- Goal: Apply the filter to update the user list according to the specified criteria.
|
sort-hardware-list_206
|
Sort the "hardware" list by the following fields:
- Company (descending)
- Updates (descending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
|
Checklist 1: Sort by Company (Descending)
- Goal: Arrange the hardware list in descending order based on the company name.
Checklist 2: Sort by Updates (Descending)
- Goal: Further sort the hardware list in descending order based on the number of updates.
|
sort-asset-list_725
|
Sort the "assets" list by the following fields:
- Updated by (descending)
- Serial number (descending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
|
Checklist 1: Sort Assets by Updated by (Descending)
- Goal: Access the sorting options for the assets list and select the "Updated by" field to sort the list in descending order.
Checklist 2: Sort Assets by Serial Number (Descending)
- Goal: After sorting by "Updated by," access the sorting options again and select the "Serial number" field to sort the list in descending order.
|
create-incident_484
|
Create a new incident with a value of "Request for a new service" for field "Short description", a value of "Sam Sorokin" for field "Caller", a value of "1 - High" for field "Impact", a value of "Need to place order for a new machine. Will need help with installation also." for field "Description", a value of "" for field "Service offering", a value of "Solution provided" for field "Resolution code", and a value of "" for field "Service".
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident.do
|
Checklist 1: Navigate to Incident Creation Page
- Goal: Access the ServiceNow incident creation page to begin the process of creating a new incident.
Checklist 2: Fill Out Incident Form
- Goal: Enter the required details into the incident form, including "Request for a new service" as the short description, "Sam Sorokin" as the caller, "1 - High" as the impact, "Need to place order for a new machine. Will need help with installation also." as the description, "Solution provided" as the resolution code, and leave the service offering and service fields blank.
Checklist 3: Submit Incident
- Goal: Review the completed incident form for accuracy and submit the incident to finalize its creation.
|
filter-hardware-list_492
|
Create a filter for the list to extract all entries where:
- "Display name" is "Apple MacBook Pro 15"" and
- "Substate" is "Stolen"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware_list.do
|
Checklist 1: Access the Filter Options
- Goal: Open the filter menu to begin setting criteria for the hardware list.
Checklist 2: Set Display Name Filter
- Goal: Apply a filter to show only entries with the display name "Apple MacBook Pro 15"".
Checklist 3: Set Substate Filter
- Goal: Apply a filter to show only entries with the substate "Stolen".
Checklist 4: Apply Filters
- Goal: Execute the filters to update the hardware list to display only the entries that meet both criteria.
|
single-chart-min-max-retrieval_313
|
What is the maximum value in the chart? Give me both the label and the count. If there are many, pick one.
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_report_template.do%3Fsysparm_field%3Dcalendar_integration%26sysparm_type%3Dbar%26sysparm_table%3Dsys_user%26sysparm_from_list%3Dtrue%26sysparm_chart_size%3Dlarge%26sysparm_manual_labor%3Dtrue%26sysparm_query=sys_created_on%3Cjavascript:gs.dateGenerate('2025-07-15','00:00:00')%5EEQ
|
Checklist 1: Navigate to the Chart Page
- Goal: Access the page or section where the chart displaying the relevant data is located.
Checklist 2: Locate the Chart
- Goal: Identify and select the chart that contains the data points of interest.
Checklist 3: Analyze the Chart Data
- Goal: Examine the chart to determine the maximum value by reviewing the data points or using any available analytical tools.
Checklist 4: Communicate the Maximum Value
- Goal: Provide the label and count of the maximum value found in the chart.
|
order-developer-laptop_358
|
Go to the hardware store and order 10 "Developer Laptop (Mac)" with configuration {'Additional software requirements': 'Slack, Salesforce, Microsoft Office 365, Asana', 'Adobe Acrobat': True, 'Adobe Photoshop': True, 'Eclipse IDE': False}
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Search for Developer Laptop (Mac)
- Goal: Navigate to the Newegg website and search for the "Developer Laptop (Mac)" to locate the product page.
Checklist 2: Verify Product Specifications
- Goal: Ensure the laptop meets the software and configuration requirements, including the presence of Slack, Salesforce, Microsoft Office 365, Asana, Adobe Acrobat, and Adobe Photoshop.
Checklist 3: Specify Quantity and Add to Cart
- Goal: Set the quantity to 10 and add the laptops to the shopping cart.
Checklist 4: Review Cart
- Goal: Confirm that the cart contains 10 "Developer Laptop (Mac)" units with the correct specifications and configuration.
|
sort-asset-list_727
|
Sort the "assets" list by the following fields:
- Updates (descending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
|
Checklist 1: Access Asset List
- Goal: Navigate to the asset list page to begin sorting the assets.
Checklist 2: Open Sort Menu
- Goal: Access the sorting options to select the desired sorting field.
Checklist 3: Select "Updates" Field
- Goal: Choose the "Updates" field from the available sorting options.
Checklist 4: Set Sort Order to Descending
- Goal: Adjust the sorting order to "Descending" for the "Updates" field to ensure the most recent updates appear first.
|
multi-chart-value-retrieval_700
|
What is the value of "2 - High" in the "Open Changes - Grouped" chart (in count)?
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashboard%3D05b0a8b7c3123010a282a539e540dd69
|
Checklist 1: Navigate to the Dashboard
- Goal: Access the dashboard or page where the "Open Changes - Grouped" chart is displayed.
Checklist 2: Locate the "Open Changes - Grouped" Chart
- Goal: Identify and select the "Open Changes - Grouped" chart to view its data.
Checklist 3: Adjust Chart Settings for Count Format
- Goal: Modify the chart's settings to display the data in a count format.
Checklist 4: Identify the Value for "2 - High"
- Goal: Determine and note the count value for the "2 - High" category in the chart.
|
sort-incident-list_240
|
Sort the "incidents" list by the following fields:
- State (ascending)
- Priority (ascending)
- Assignment group (ascending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident_list.do
|
Checklist 1: Access Incidents List
- Goal: Navigate to the incidents list page to begin sorting the incidents.
Checklist 2: Sort by State
- Goal: Sort the incidents list by the "State" field in ascending order.
Checklist 3: Sort by Priority
- Goal: Sort the incidents list by the "Priority" field in ascending order.
Checklist 4: Sort by Assignment Group
- Goal: Sort the incidents list by the "Assignment group" field in ascending order.
|
sort-service-catalog-item-list_654
|
Sort the "catalog items" list by the following fields:
- Delivery time (descending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
|
Checklist 1: Access Sorting Options
- Goal: Navigate to the sorting menu to prepare for sorting the catalog items list.
Checklist 2: Select Delivery Time Field
- Goal: Choose the "Delivery time" field from the sorting options to specify the sorting criteria.
Checklist 3: Choose Descending Order
- Goal: Set the sorting order to "Descending" to arrange the catalog items by delivery time from longest to shortest.
|
impersonation_347
|
Impersonate the user Vernice Resendes.
|
https://dev272995.service-now.com/now/nav/ui/home
|
Checklist 1: Access User Impersonation Feature
- Goal: Navigate to the user impersonation feature to begin the process of impersonating another user.
Checklist 2: Search for Vernice Resendes
- Goal: Locate and select the user Vernice Resendes from the list of available users for impersonation.
Checklist 3: Confirm Impersonation
- Goal: Confirm the impersonation to switch to the user's account and access their specific data and functionalities.
|
all-menu_27
|
Navigate to the "Utilities > Node Log File Download" module of the "System Logs" application.
|
https://dev272995.service-now.com/now/nav/ui/home
|
Checklist 1: Access the "System Logs" Application
- Goal: Navigate to the "System Logs" application from the ServiceNow homepage to begin the process of accessing the "Node Log File Download" module.
Checklist 2: Navigate to the "Utilities" Section
- Goal: Within the "System Logs" application, locate and select the "Utilities" section to access the tools and options available there.
Checklist 3: Access the "Node Log File Download" Module
- Goal: Navigate to the "Node Log File Download" module within the "Utilities" section to access the functionality for downloading node log files.
|
order-ipad-pro_691
|
Go to the hardware store and order 7 "iPad pro" with configuration {'Choose the colour': 'Silver', 'Choose the storage': '128'}
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to iPad Pro Product Page
- Goal: Access the iPad Pro product page to view available configurations and options.
Checklist 2: Select Product Configuration
- Goal: Choose the color as "Silver" and storage as "128" to customize the iPad Pro.
Checklist 3: Specify Quantity and Add to Cart
- Goal: Set the quantity to 7 and add the configured iPad Pro to the shopping cart.
Checklist 4: Proceed to Checkout
- Goal: Complete the purchase by proceeding to checkout and confirming the order.
|
filter-service-catalog-item-list_378
|
Create a filter for the list to extract all entries where:
- "Name" is "Development Laptop (PC)" and
- "Active" is "true" and
- "Category" is "Hardware"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
|
Checklist 1: Access Filter Options
- Goal: Navigate to the filter section to begin setting conditions for the catalog items.
Checklist 2: Set Name Filter
- Goal: Apply a filter to display only items with the name "Development Laptop (PC)."
Checklist 3: Set Active Filter
- Goal: Ensure that only active items are included in the filtered list.
Checklist 4: Set Category Filter
- Goal: Filter the list to include only items categorized under "Hardware."
Checklist 5: Apply Filters
- Goal: Execute the filters to update the list and display only the items that meet all specified criteria.
|
knowledge-base-search_565
|
Answer the following question using the knowledge base: "What is the total number of separate departments established in the company? Please provide the answer as a numerical value."
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/kb?id=kb_home
|
Checklist 1: Access the Knowledge Base
- Goal: Navigate to the knowledge base section from the ServiceNow homepage to begin the search for relevant information.
Checklist 2: Search for Organizational Structure Information
- Goal: Use the search functionality within the knowledge base to locate articles or information that discuss the company's organizational structure or departments.
Checklist 3: Identify Relevant Article
- Goal: Review the search results to find the article that specifically addresses the company's departments or organizational structure.
Checklist 4: Extract the Number of Departments
- Goal: Read the identified article to find and note the total number of separate departments established in the company.
Checklist 5: Provide the Answer
- Goal: Communicate the numerical value representing the total number of departments to the user.
|
multi-chart-min-max-retrieval_372
|
What is the maximum value in the "Category Result Ratings by Category" chart? Give me both the label and the count. If there are many, pick one.
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/%24pa_dashboard.do%3Fsysparm_dashboard%3D812fa4400f1130101527008c07767e1a
|
Checklist 1: Navigate to the Dashboard
- Goal: Access the dashboard or page where the "Category Result Ratings by Category" chart is displayed.
Checklist 2: Locate the Chart
- Goal: Identify and interact with the "Category Result Ratings by Category" chart to view its data.
Checklist 3: Identify the Maximum Value
- Goal: Determine the highest value within the chart by examining the data points.
Checklist 4: Extract and Communicate the Maximum Value
- Goal: Provide the label and count associated with the maximum value in the chart.
|
order-loaner-laptop_770
|
Go to the hardware store and order 8 "Loaner Laptop" with configuration {'How long do you need it for ?': '2 weeks', 'When do you need it ?': 'By the end of the month'}
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to Loaner Laptops Section
- Goal: Access the section of the website where loaner laptops are available for ordering.
Checklist 2: Specify Quantity and Rental Details
- Goal: Enter the quantity of 8 units and provide the rental duration and pickup date.
Checklist 3: Proceed to Checkout
- Goal: Complete the order by proceeding to the checkout process and confirming the purchase.
|
create-hardware-asset_646
|
Create a new hardware asset with a value of "Computer" for field "Model category", a value of "Lenovo ThinkStation S20" for field "Model", a value of "Lenovo" for field "Vendor", a value of "SN-dbde5ad3-932a-4013-8e54-f8b00cb56eba" for field "Serial number", a value of "Lease" for field "Acquisition method", a value of "scarfy seemlihead honeywort keratometer " for field "Lease contract", a value of "P1000442" for field "Asset tag", a value of "" for field "Request line", a value of "" for field "Support group", a value of "2-12-1 Ookayama, Meguro-ku, Tokyo" for field "Location", a value of "Capex" for field "Expenditure type", a value of "Lucas Santellana" for field "Assigned to", a value of "hyperkinesia bullbird Pandean outweigh Porrima" for field "Disposal reason", a value of "Primary" for field "Asset function", a value of "silkworm coeducationalism gelatinate boi" for field "Invoice number", and a value of "SL 5 Years" for field "Depreciation".
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_hardware.do
|
Checklist 1: Navigate to Hardware Creation Page
- Goal: Access the page where new hardware assets can be created.
Checklist 2: Fill Out Asset Details
- Goal: Enter all required information for the new hardware asset, including model category, model, vendor, serial number, acquisition method, lease contract, asset tag, location, expenditure type, assigned to, disposal reason, asset function, invoice number, and depreciation.
Checklist 3: Submit the Form
- Goal: Finalize the creation of the new hardware asset by submitting the completed form.
|
sort-incident-list_891
|
Sort the "incidents" list by the following fields:
- Created (ascending)
- Configuration item (descending)
- Description (descending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident_list.do
|
Checklist 1: Sort Incidents by Created (Ascending)
- Goal: Arrange the incidents list by the "Created" field in ascending order to display the most recently created incidents first.
Checklist 2: Sort Incidents by Configuration Item (Descending)
- Goal: Rearrange the incidents list by the "Configuration item" field in descending order to display the highest configuration items first.
Checklist 3: Sort Incidents by Description (Descending)
- Goal: Organize the incidents list by the "Description" field in descending order to display the most significant or detailed descriptions first.
|
order-apple-watch_129
|
Go to the hardware store and order 8 "Apple Watch"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to Apple Watch Catalog
- Goal: Access the catalog section of the Menards website to find Apple Watch products.
Checklist 2: Locate Apple Watch Product
- Goal: Find the specific product page for the Apple Watch.
Checklist 3: Specify Quantity and Add to Cart
- Goal: Set the quantity to 8 and add the Apple Watch to the shopping cart.
Checklist 4: Proceed to Checkout
- Goal: Complete the purchase by proceeding to the checkout process.
|
single-chart-value-retrieval_769
|
What is the value of "Not Yet Requested" in the chart (in percent)?
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sys_report_template.do%3Fsysparm_field%3Dapproval%26sysparm_type%3Dpie%26sysparm_table%3Dchange_request%26sysparm_from_list%3Dtrue%26sysparm_chart_size%3Dlarge%26sysparm_manual_labor%3Dtrue%26sysparm_query=sys_created_on%3Cjavascript:gs.dateGenerate('2025-07-15','00:00:00')%5EEQ
|
Checklist 1: Access Reports or Analytics Section
- Goal: Navigate to the reports or analytics section of the ServiceNow website to find the chart displaying change request statuses.
Checklist 2: Locate the Change Request Status Chart
- Goal: Find the specific chart that shows the status of change requests, focusing on the "Not Yet Requested" category.
Checklist 3: Identify the Percentage Value
- Goal: Determine and note the percentage value associated with the "Not Yet Requested" category in the chart.
|
sort-change-request-list_612
|
Sort the "change requests" list by the following fields:
- Number (ascending)
- Close code (ascending)
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request_list.do
|
Checklist 1: Sort by Number (Ascending)
- Goal: Sort the "change requests" list by the "Number" field in ascending order.
Checklist 2: Sort by Close Code (Ascending)
- Goal: Sort the "change requests" list by the "Close code" field in ascending order.
|
order-ipad-pro_691
|
Go to the hardware store and order 7 "iPad pro" with configuration {'Choose the colour': 'Silver', 'Choose the storage': '128'}
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to iPad Pro Product Page
- Goal: Access the iPad Pro product page to view available configurations and options.
Checklist 2: Select Product Configuration
- Goal: Choose the "Silver" color and "128" storage options to customize the iPad Pro.
Checklist 3: Specify Quantity
- Goal: Set the quantity to 7 units to ensure the correct number of iPad Pro devices are ordered.
Checklist 4: Add to Cart
- Goal: Add the configured iPad Pro to the shopping cart for purchase.
Checklist 5: Review and Checkout
- Goal: Verify the cart contents and proceed to checkout to complete the order.
|
filter-change-request-list_724
|
Create a filter for the list to extract all entries where:
- "Model" is "" and
- "Assigned to" is "David Loo" and
- "Risk" is "Low"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request_list.do
|
Checklist 1: Access Filter Section
- Goal: Open the filter options to begin setting the criteria for filtering the change request list.
Checklist 2: Set "Model" Filter
- Goal: Apply a filter to the "Model" field to show entries where the model is empty.
Checklist 3: Set "Assigned to" Filter
- Goal: Apply a filter to the "Assigned to" field to show entries where the assigned user is "David Loo."
Checklist 4: Set "Risk" Filter
- Goal: Apply a filter to the "Risk" field to show entries where the risk level is "Low."
Checklist 5: Apply Filters
- Goal: Execute the filters to update the list and display only the entries that meet all specified criteria.
|
create-incident_504
|
Create a new incident with a value of "Issue with networking" for field "Short description", a value of "Carol Coughlin" for field "Caller", a value of "3 - Low" for field "Urgency", a value of "" for field "Parent Incident", a value of "" for field "Problem", a value of "false" for field "Knowledge", a value of "System Administrator" for field "Resolved by", a value of "INC0000036" for field "Number", a value of "" for field "Caused by Change", a value of "Inquiry / Help" for field "Category", a value of "" for field "Change Request", a value of "3 - Low" for field "Impact", a value of "Workaround provided" for field "Resolution code", a value of "Closed before close notes were made mandatory" for field "Resolution notes", a value of "Phone" for field "Channel", a value of "" for field "Service", a value of "Experiencing connection issues. Unable to create connection to data source." for field "Description", and a value of "DatabaseServer2" for field "Configuration item".
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/incident.do
|
Checklist 1: Navigate to Incident Creation Page
- Goal: Access the ServiceNow incident creation page to begin the process of creating a new incident.
Checklist 2: Fill Out Incident Details
- Goal: Enter all the required information into the incident form, including "Short description," "Caller," "Urgency," "Category," "Configuration item," and other specified fields.
Checklist 3: Submit the Incident
- Goal: Complete the incident creation by submitting the form to save the new incident record with all the provided details.
|
filter-service-catalog-item-list_138
|
Create a filter for the list to extract all entries where:
- "Type" is "Package" or
- "Category" is "Application and Account Access"
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/sc_cat_item_list.do
|
Checklist 1: Open Filter Interface
- Goal: Access the filter controls to begin setting the filtering criteria.
Checklist 2: Set Type Filter
- Goal: Specify the "Type" field to filter for "Package."
Checklist 3: Set Category Filter
- Goal: Specify the "Category" field to filter for "Application and Account Access."
Checklist 4: Apply Filter
- Goal: Apply the filter to update the list of catalog items based on the specified criteria.
|
create-change-request_510
|
Create a new change request with a value of "Restore Oracle 11g binariesRestore Oracle 11g data filesEnable Oracle ListenerTest connectivity from PS LinuxApp01Test connectivity from PS LinuxApp02" for field "Backout plan", a value of "Shutdown databasesBackup /app/ora/11gRun Oracle 12c oinstallInstall Database softwareUpgrade existing database data filesEnable Oracle listenerTest connectivity from PS LinuxApp01Test connectivity from PS LinuxApp02" for field "Implementation plan", a value of "Successful with issues" for field "Close code", a value of "" for field "Service", a value of "NY RAC" for field "Configuration item", a value of "Network" for field "Category", a value of "gut asexually sturtite dissimilatory tapeinocephalic" for field "Close notes", a value of "cardioscope phaneroglossate improcreant lexicalic feague" for field "Test plan", a value of "CHG0000058" for field "Number", a value of "NY RAC instance needs to be upgraded from Oracle 11g to Oracle 12c" for field "Description", a value of "perjurous acquainted overtrack shawllike acantholysis" for field "Justification", a value of "High" for field "Risk", a value of "3 - Low" for field "Impact", a value of "Network" for field "Assignment group", a value of "Upgrade NY RAC to Oracle 12c" for field "Short description", and a value of "" for field "Service offering".
|
https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request.do
|
Checklist 1: Navigate to Change Request Creation Page
- Goal: Access the ServiceNow interface to begin creating a new change request.
Checklist 2: Fill Out Change Request Form
- Goal: Enter all required information into the change request form, including the backout plan, implementation plan, close code, service, configuration item, category, close notes, test plan, number, description, justification, risk, impact, assignment group, short description, and service offering.
Checklist 3: Review and Submit Change Request
- Goal: Verify the accuracy of the entered information and submit the change request to complete the creation process.
|
all-menu_339
|
Navigate to the "Active" module of the "Interaction" application.
|
https://dev272995.service-now.com/now/nav/ui/home
|
Checklist 1: Access the "Interaction" Application
- Goal: Navigate to the "Interaction" application from the ServiceNow homepage to begin the process of accessing the "Active" module.
Checklist 2: Select the "Active" Module
- Goal: Identify and select the "Active" module within the "Interaction" application to view the relevant content or features.
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order-apple-watch_384
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Go to the hardware store and order 4 "Apple Watch"
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
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Checklist 1: Locate the Product
- Goal: Use the search bar or browse categories to find the "Apple Watch" product.
Checklist 2: Select the Product
- Goal: Click on the "Apple Watch" product to view its details and options.
Checklist 3: Specify Quantity
- Goal: Set the quantity to 4 before adding the product to the cart.
Checklist 4: Add to Cart
- Goal: Add the selected quantity of "Apple Watch" to the shopping cart.
Checklist 5: Proceed to Checkout
- Goal: Navigate to the shopping cart and complete the checkout process to order the product.
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filter-asset-list_995
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Create a filter for the list to extract all entries where:
- "Class" is "Software License" and
- "Model category" is "Consumable" and
- "Assigned to" is "Rosalie Krigger" and
- "State" is "Consumed" and
- "Substate" is "Reserved"
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/alm_asset_list.do
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Checklist 1: Access Filter Options
- Goal: Open the filter options to begin applying the necessary criteria to the asset list.
Checklist 2: Apply "Class" Filter
- Goal: Set the "Class" filter to "Software License" to narrow down the asset list to the specified category.
Checklist 3: Apply "Model Category" Filter
- Goal: Set the "Model category" filter to "Consumable" to further refine the asset list.
Checklist 4: Apply "Assigned To" Filter
- Goal: Set the "Assigned to" filter to "Rosalie Krigger" to ensure the list includes only assets assigned to her.
Checklist 5: Apply "State" and "Substate" Filters
- Goal: Set the "State" filter to "Consumed" and the "Substate" filter to "Reserved" to finalize the criteria for the asset list.
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filter-change-request-list_878
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Create a filter for the list to extract all entries where:
- "Risk" is "Low" and
- "Type" is "Emergency" and
- "Requested by" is "System Administrator" and
- "Assigned to" is "David Loo" and
- "State" is "Closed"
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/change_request_list.do
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Checklist 1: Access Filter Section
- Goal: Navigate to the filter section to begin setting the criteria for the change request list.
Checklist 2: Set "Risk" Filter
- Goal: Select the "Risk" field and set its value to "Low" to filter the list accordingly.
Checklist 3: Set "Type" Filter
- Goal: Select the "Type" field and set its value to "Emergency" to further narrow down the results.
Checklist 4: Set "Requested by" Filter
- Goal: Select the "Requested by" field and set its value to "System Administrator" to refine the list.
Checklist 5: Set "Assigned to" Filter
- Goal: Select the "Assigned to" field and set its value to "David Loo" to ensure the correct assignment.
Checklist 6: Set "State" Filter
- Goal: Select the "State" field and set its value to "Closed" to finalize the filter criteria.
Checklist 7: Apply Filter
- Goal: Apply the filter to view the list of change requests that meet all the specified criteria.
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order-development-laptop-p-c_981
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Go to the hardware store and order 10 "Development Laptop (PC)" with configuration {'Please specify an operating system': 'Windows 8', 'What size solid state drive do you want?': '500'}
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
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Checklist 1: Locate the Development Laptop (PC)
- Goal: Navigate to the service catalog and find the "Development Laptop (PC)" product.
Checklist 2: Specify Product Configuration
- Goal: Set the operating system to "Windows 8" and the solid state drive size to "500."
Checklist 3: Add Quantity to Cart
- Goal: Add 10 units of the configured "Development Laptop (PC)" to the shopping cart.
Checklist 4: Review and Complete Order
- Goal: Review the cart contents and proceed to finalize the order.
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order-apple-mac-book-pro15_400
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Go to the hardware store and order 3 "Apple MacBook Pro 15"
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
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Checklist 1: Navigate to Computer Section
- Goal: Access the computer section to find the desired product.
Checklist 2: Locate and Select Product
- Goal: Find and select the "Apple MacBook Pro 15" to view its details.
Checklist 3: Specify Quantity and Add to Cart
- Goal: Set the quantity to 3 and add the product to the shopping cart.
Checklist 4: Review Cart
- Goal: Verify the product and quantity in the cart before proceeding to checkout.
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order-ipad-mini_233
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Go to the hardware store and order 1 "iPad mini" with configuration {'Choose the colour': 'Pink', 'Choose the storage': '256'}
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/catalog_home.do%3Fsysparm_view%3Dcatalog_default
|
Checklist 1: Navigate to Apple Section
- Goal: Access the Apple section on the Target website to find the iPad mini.
Checklist 2: Select iPad Mini Product
- Goal: Locate and select the iPad mini product page to view available configurations.
Checklist 3: Choose Configuration Options
- Goal: Select the desired color (Pink) and storage (256) for the iPad mini.
Checklist 4: Add to Cart
- Goal: Add the configured iPad mini to the shopping cart.
Checklist 5: Proceed to Checkout
- Goal: Review the order details and complete the purchase by providing payment information and confirming the order.
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create-problem_454
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Create a new problem with a value of "2nd Floor File Server Short on Space" for field "Problem statement", a value of "Hardware" for field "Category", a value of "3 - Low" for field "Urgency", a value of "FileServerFloor2" for field "Configuration item", a value of "3 - Low" for field "Impact", a value of "" for field "Service", a value of "We really, really need to buy more drives for the second floor file. The users keep filling up their 10 MB quota, and they aren't going to take it much longer." for field "Description", and a value of "" for field "Service offering".
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https://dev272995.service-now.com/now/nav/ui/classic/params/target/problem.do
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Checklist 1: Navigate to Problem Creation Interface
- Goal: Access the ServiceNow interface where new problems can be created.
Checklist 2: Input Problem Statement
- Goal: Enter "2nd Floor File Server Short on Space" into the problem statement field.
Checklist 3: Select Category
- Goal: Choose "Hardware" from the category dropdown menu.
Checklist 4: Set Urgency Level
- Goal: Select "3 - Low" for the urgency field.
Checklist 5: Specify Configuration Item
- Goal: Enter "FileServerFloor2" into the configuration item field.
Checklist 6: Set Impact Level
- Goal: Choose "3 - Low" for the impact field.
Checklist 7: Enter Description
- Goal: Input the detailed description about the file server space issue.
Checklist 8: Submit the Problem
- Goal: Complete the form and submit to create the new problem with all specified details.
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