AveniBench datasets
Collection
Datasets used in the AveniBench
•
8 items
•
Updated
text
stringlengths 13
368
| label
stringclasses 4
values | A
stringclasses 77
values | B
stringclasses 77
values | C
stringclasses 77
values | D
stringclasses 77
values |
---|---|---|---|---|---|
How do I locate my card?
|
B
|
card acceptance
|
card arrival
|
pending top up
|
wrong amount of cash received
|
I still have not received my new card, I ordered over a week ago.
|
A
|
card arrival
|
unable to verify identity
|
virtual card not working
|
transfer fee charged
|
I ordered a card but it has not arrived. Help please!
|
B
|
declined transfer
|
card arrival
|
verify top up
|
card linking
|
Is there a way to know when my card will arrive?
|
A
|
card arrival
|
activate my card
|
transaction charged twice
|
reverted card payment?
|
My card has not arrived yet.
|
D
|
edit personal details
|
balance not updated after bank transfer
|
pending card payment
|
card arrival
|
When will I get my card?
|
C
|
top up by card charge
|
why verify identity
|
card arrival
|
cancel transfer
|
Do you know if there is a tracking number for the new card you sent me?
|
D
|
passcode forgotten
|
transfer not received by recipient
|
terminate account
|
card arrival
|
i have not received my card
|
D
|
card acceptance
|
card payment fee charged
|
verify top up
|
card arrival
|
still waiting on that card
|
C
|
declined transfer
|
pending card payment
|
card arrival
|
pending transfer
|
Is it normal to have to wait over a week for my new card?
|
A
|
card arrival
|
pending top up
|
card linking
|
get disposable virtual card
|
How do I track my card?
|
B
|
balance not updated after cheque or cash deposit
|
card arrival
|
compromised card
|
age limit
|
How long does a card delivery take?
|
D
|
card swallowed
|
apple pay or google pay
|
topping up by card
|
card arrival
|
I still don't have my card after 2 weeks. What should I do?
|
C
|
passcode forgotten
|
request refund
|
card arrival
|
card payment fee charged
|
still waiting on my new card
|
A
|
card arrival
|
top up by card charge
|
topping up by card
|
apple pay or google pay
|
I am still waiting for my card after 1 week. Is this ok?
|
B
|
getting spare card
|
card arrival
|
fiat currency support
|
edit personal details
|
I have been waiting longer than expected for my bank card, could you provide information on when it will arrive?
|
D
|
get physical card
|
terminate account
|
unable to verify identity
|
card arrival
|
I've been waiting longer than expected for my card.
|
C
|
card not working
|
why verify identity
|
card arrival
|
pin blocked
|
Why hasn't my card been delivered?
|
B
|
verify source of funds
|
card arrival
|
top up by cash or cheque
|
pending cash withdrawal
|
Where is my new card? I have been waiting a week!
|
A
|
card arrival
|
card delivery estimate
|
why verify identity
|
contactless not working
|
My card still hasn't arrived after 2 weeks. Is it lost?
|
D
|
card swallowed
|
exchange rate
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cash withdrawal charge
|
card arrival
|
I did not get my card yet, is it lost?
|
C
|
card linking
|
visa or mastercard
|
card arrival
|
lost or stolen phone
|
Status of the card I ordered.
|
B
|
top up by bank transfer charge
|
card arrival
|
declined cash withdrawal
|
top up limits
|
How long should my new card take to arrive?
|
C
|
top up failed
|
card acceptance
|
card arrival
|
getting virtual card
|
I ordered my card 2 weeks ago and it still isn't here? What do I do?
|
A
|
card arrival
|
transfer not received by recipient
|
apple pay or google pay
|
declined cash withdrawal
|
My card has not arrived yet, where is it?
|
D
|
card swallowed
|
declined cash withdrawal
|
get physical card
|
card arrival
|
What is the tracking number for my card that was mailed?
|
B
|
order physical card
|
card arrival
|
disposable card limits
|
contactless not working
|
I think something went wrong with my card delivery as I haven't received it yet.
|
A
|
card arrival
|
declined transfer
|
top up limits
|
order physical card
|
I'm still waiting for delivery of my new card, why is it taking so long?
|
C
|
activate my card
|
contactless not working
|
card arrival
|
top up by cash or cheque
|
I ordered a card a week ago, and it's still not here. What do I do?
|
C
|
pending card payment
|
atm support
|
card arrival
|
virtual card not working
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i want to track the card you sent
|
D
|
declined card payment
|
top up reverted
|
visa or mastercard
|
card arrival
|
My card hasn't arrived yet.
|
A
|
card arrival
|
compromised card
|
card payment not recognised
|
topping up by card
|
I was expecting my new card and am wondering why I haven't received it yet?
|
A
|
card arrival
|
pin blocked
|
getting spare card
|
card linking
|
How do I know when my card will arrive?
|
C
|
passcode forgotten
|
virtual card not working
|
card arrival
|
cancel transfer
|
I'm still waiting on my card to be delivered.
|
A
|
card arrival
|
lost or stolen phone
|
wrong exchange rate for cash withdrawal
|
pending transfer
|
Does the card you sent have a way to track to it?
|
A
|
card arrival
|
change pin
|
transaction charged twice
|
pending card payment
|
I ordered a card and I still haven't received it. It's been two weeks. What can I do?
|
C
|
age limit
|
card acceptance
|
card arrival
|
cash withdrawal not recognised
|
I'm starting to think my card is lost because it still hasn't arrived, can you help?
|
A
|
card arrival
|
terminate account
|
get disposable virtual card
|
balance not updated after bank transfer
|
Is there tracking info available?
|
D
|
topping up by card
|
top up reverted
|
wrong exchange rate for cash withdrawal
|
card arrival
|
What is the tracking number for the card you sent?
|
B
|
order physical card
|
card arrival
|
transaction charged twice
|
wrong exchange rate for cash withdrawal
|
Where is the tracking number for the card you sent me?
|
D
|
card not working
|
pending top up
|
Refund not showing up
|
card arrival
|
Why won't my card show up on the app?
|
C
|
pending card payment
|
direct debit payment not recognised
|
card linking
|
wrong amount of cash received
|
I would like to reactivate my card.
|
A
|
card linking
|
wrong exchange rate for cash withdrawal
|
balance not updated after bank transfer
|
supported cards and currencies
|
Where do I link the new card?
|
B
|
verify top up
|
card linking
|
get physical card
|
transfer into account
|
I have received my card, can you help me put it in the app?
|
D
|
transaction charged twice
|
card payment fee charged
|
Refund not showing up
|
card linking
|
How do I link a card that I already have?
|
A
|
card linking
|
change pin
|
transfer not received by recipient
|
cash withdrawal not recognised
|
I received my new card, but I don't see it in the app anywhere. What do I do?
|
D
|
transaction charged twice
|
transfer into account
|
verify source of funds
|
card linking
|
How do I re-add a card to the app?
|
B
|
activate my card
|
card linking
|
top up by bank transfer charge
|
pending card payment
|
How do I add the card to my account?
|
C
|
declined transfer
|
why verify identity
|
card linking
|
exchange charge
|
Can I put my old card back into the system? I just found it/
|
B
|
verify my identity
|
card linking
|
topping up by card
|
activate my card
|
I have one of your cards already, how do I link it?
|
D
|
cash withdrawal charge
|
activate my card
|
pending card payment
|
card linking
|
How do I link a new card?
|
D
|
top up failed
|
virtual card not working
|
declined transfer
|
card linking
|
Can I link an existing card?
|
A
|
card linking
|
card payment fee charged
|
visa or mastercard
|
transfer not received by recipient
|
How do I link one your card if I have one already?
|
B
|
card acceptance
|
card linking
|
card arrival
|
card swallowed
|
How do I add a card to the app?
|
A
|
card linking
|
pin blocked
|
order physical card
|
edit personal details
|
Can I link my new card?
|
B
|
automatic top up
|
card linking
|
fiat currency support
|
top up limits
|
Hello, I found the card I misplaced and I need to reactive it, how do I do that?
|
D
|
verify source of funds
|
beneficiary not allowed
|
virtual card not working
|
card linking
|
Can you tell me how to link one of your cards that I already have?
|
C
|
transfer fee charged
|
Refund not showing up
|
card linking
|
change pin
|
How do I view the card I received in the app?
|
D
|
top up reverted
|
top up by bank transfer charge
|
wrong exchange rate for cash withdrawal
|
card linking
|
Where on the website do I go to link my card?
|
B
|
fiat currency support
|
card linking
|
transaction charged twice
|
get disposable virtual card
|
I found my card, can I add it to the app?
|
D
|
passcode forgotten
|
balance not updated after cheque or cash deposit
|
transfer timing
|
card linking
|
How do I link to my credit card with you?
|
C
|
get physical card
|
direct debit payment not recognised
|
card linking
|
transfer timing
|
I've received my card so now I need to know how to sync it to the app.
|
A
|
card linking
|
topping up by card
|
compromised card
|
request refund
|
I found my card, I would like to reactivate it.
|
A
|
card linking
|
pending transfer
|
Refund not showing up
|
direct debit payment not recognised
|
How do I link this new card?
|
B
|
atm support
|
card linking
|
why verify identity
|
card delivery estimate
|
Can I reactivate my lost card that I found this morning in my jacket pocket?
|
D
|
visa or mastercard
|
pin blocked
|
pending top up
|
card linking
|
how do I link an already existing card?
|
D
|
wrong amount of cash received
|
cash withdrawal charge
|
automatic top up
|
card linking
|
The app doesn't show the card I received.
|
C
|
automatic top up
|
get physical card
|
card linking
|
age limit
|
how do I link a card I already have?
|
C
|
exchange rate
|
extra charge on statement
|
card linking
|
card swallowed
|
I would like to link my card. How do I do it?
|
B
|
activate my card
|
card linking
|
top up limits
|
card swallowed
|
Can you please show me where I can find the location to link my card?
|
A
|
card linking
|
card about to expire
|
exchange charge
|
balance not updated after cheque or cash deposit
|
Where do I go if I want to link my new card?
|
A
|
card linking
|
atm support
|
card swallowed
|
exchange via app
|
Is there a way to make my old card usable with the app?
|
B
|
supported cards and currencies
|
card linking
|
passcode forgotten
|
reverted card payment?
|
Can I reactivate a card I thought I lost?
|
D
|
declined transfer
|
verify my identity
|
atm support
|
card linking
|
How do I link my card
|
B
|
declined cash withdrawal
|
card linking
|
cancel transfer
|
passcode forgotten
|
Where do I need to go in the app to enter my card info?
|
A
|
card linking
|
card swallowed
|
beneficiary not allowed
|
automatic top up
|
I have found my lost or stolen card. Is there a way I can link the card with my account through my app again?
|
A
|
card linking
|
transaction charged twice
|
transfer not received by recipient
|
compromised card
|
Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.
|
A
|
card linking
|
wrong exchange rate for cash withdrawal
|
change pin
|
top up limits
|
I already have one of your cards, how do I link them?
|
D
|
activate my card
|
receiving money
|
order physical card
|
card linking
|
How do I link my replacement card?
|
D
|
get disposable virtual card
|
fiat currency support
|
verify source of funds
|
card linking
|
Can I link another card to my account?
|
D
|
contactless not working
|
failed transfer
|
card payment fee charged
|
card linking
|
I need to know your exchange rates.
|
D
|
receiving money
|
visa or mastercard
|
verify source of funds
|
exchange rate
|
What exchange rates do you offer?
|
C
|
wrong exchange rate for cash withdrawal
|
card arrival
|
exchange rate
|
direct debit payment not recognised
|
How did you come up with your exchange rates?
|
C
|
cancel transfer
|
top up limits
|
exchange rate
|
top up by cash or cheque
|
Where do you guys acquire your exchange rate?
|
C
|
pending card payment
|
transfer fee charged
|
exchange rate
|
card swallowed
|
How do I find the exchange rate?
|
C
|
wrong amount of cash received
|
change pin
|
exchange rate
|
compromised card
|
What are your international exchange rates?
|
D
|
top up reverted
|
card not working
|
fiat currency support
|
exchange rate
|
How often do your exchange rates change
|
C
|
verify my identity
|
balance not updated after cheque or cash deposit
|
exchange rate
|
exchange charge
|
Please advise what is the exchange rate
|
C
|
top up limits
|
get disposable virtual card
|
exchange rate
|
exchange charge
|
How are exchange rates calculated?
|
D
|
wrong amount of cash received
|
visa or mastercard
|
declined transfer
|
exchange rate
|
what are exchange rates based on
|
B
|
passcode forgotten
|
exchange rate
|
topping up by card
|
card linking
|
what are exchange rates
|
C
|
order physical card
|
card linking
|
exchange rate
|
verify top up
|
What are the most current exchange rates?
|
C
|
automatic top up
|
cancel transfer
|
exchange rate
|
balance not updated after bank transfer
|
Can you explain your exchange rate policy to me?
|
D
|
getting virtual card
|
passcode forgotten
|
card arrival
|
exchange rate
|
Is it a good time to exchange?
|
C
|
pending top up
|
activate my card
|
exchange rate
|
contactless not working
|
What is the exchange rate like on this app?
|
D
|
order physical card
|
age limit
|
transfer not received by recipient
|
exchange rate
|
Do you have a list of exchange rates?
|
B
|
get physical card
|
exchange rate
|
supported cards and currencies
|
wrong amount of cash received
|
Can you tell me where you get your exchange rates?
|
A
|
exchange rate
|
apple pay or google pay
|
lost or stolen phone
|
contactless not working
|
Will I get a curreng foreign exchange rate?
|
C
|
change pin
|
top up reverted
|
exchange rate
|
wrong amount of cash received
|
What currencies is an exchange rate calculated in?
|
D
|
lost or stolen card
|
beneficiary not allowed
|
request refund
|
exchange rate
|
Where do you get your exchange rates from?
|
A
|
exchange rate
|
exchange via app
|
getting spare card
|
pending card payment
|
Banking77 split used in the AveniBench.
This dataset is made available under the CC-BY-4.0 license.
AveniBench
TDB
Banking77
@inproceedings{casanueva-etal-2020-efficient,
title = "Efficient Intent Detection with Dual Sentence Encoders",
author = "Casanueva, I{\~n}igo and
Tem{\v{c}}inas, Tadas and
Gerz, Daniela and
Henderson, Matthew and
Vuli{\'c}, Ivan",
booktitle = "Proceedings of the 2nd Workshop on Natural Language Processing for Conversational AI",
month = jul,
year = "2020",
address = "Online",
publisher = "Association for Computational Linguistics",
url = "https://aclanthology.org/2020.nlp4convai-1.5/",
doi = "10.18653/v1/2020.nlp4convai-1.5",
pages = "38--45",
}