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Hos_Sentiment

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the room we stayed in was beautiful and spacious
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the bathroom was big
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the staff was friendly and helpful
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the hotel needs a proper clean
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the beds didn't have fitted sheets, so would wake up on the mattress (which was also not the cleanest)
NEGATIVE
when booking it said that breakfast was included, but it was not
NEGATIVE
the staff are all trainees
POSITIVE
the staff are very friendly and helpful
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all facilities are quality and clean
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i’d highly recommend to my friends for staying there if they travel to hoi an
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very clean
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good breakfast
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not really geared up for western visitors
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no lunch
NEGATIVE
the staff are super friendly and helpful
POSITIVE
they assisted in booking some tours for me and made some wonderful recommendations on places to eat
POSITIVE
the staff speak english well and are easy to understand
POSITIVE
the room was spacious and clean, and the bed was comfortable
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i could not hear any noise at all from the street, even though we were right in the centre of the old quarter
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the breakfast was included and was lovely
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the location was perfect
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very central to everything and within walking distance to a lot of the attractions
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highly recommended
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would absolutely stay here again
POSITIVE
great rooms
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fantastic location
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lovely accommodating staff
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the rooms are very well designed
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beds are very comfortable
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the rooftop infinity pool is just awesome
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you can also get draft beer delivered there
POSITIVE
the elevators are just a mess there
NEGATIVE
they only have four for i think 27 levels and one of them wasn’t working
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sometimes it took ten minutes until an elevator arrived
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breakfast is good but they only serve it from six to nine
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and especially from eight to nine it is extremely crowded
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the food in the in-room dining menu was only okay
POSITIVE
from a five star hotel i expect much better food
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what was also really annoying that you can’t charge anything to your room
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you always have to pay at the spot
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very friendly and helpful host
POSITIVE
everything we needed was available and breakfast was very very good
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the value for money 10/10
POSITIVE
highly recommended staying here
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there was building work going on next door that started at 6am every day so we didn't have the best rest while we were here
NEGATIVE
sophie hotel is a lovely place in the old quarter of hanoi
POSITIVE
it is in a great location
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walking distance from lots of cafes, museums and the lake
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ms dinh is a fantastic owner and is really helpful in all aspects of the stay
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she provided us with advice on places to go around hanoi and helped us book transport out of hanoi at the end of the stay
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tanya was a exceptional host, very passionate about her hotel and ensuring you have the best stay
POSITIVE
breakfast was super, a good selection of fresh items that are pre-ordered the evening before
POSITIVE
the best pineapple juice we've ever had
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the room was huge, well thought out and as ascetically pleasing
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options range from beef pho right through to avocado on toast
POSITIVE
the pool was very clean and the area was beautiful and relaxing and "cute" at nigh
POSITIVE
laundry was affordable and quick turnaround
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the beach is a minutes walk away
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surprisingly nice and clean
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good number of affordable bars and restaurants
POSITIVE
free cycle hire to explore the picturesque rice paddies, local area
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to cycle to hoi an old town, busy road but there are cycle lanes surprisingly
POSITIVE
we would recommend staying in an bang beach and then travelling to hoi an during the day or evening
NEUTRAL
the hotel is small and therefore the pool is
NEGATIVE
if the hotel if fully booked and everyone decides to have a pool day at once then could get crowded but we had the pool area to ourselves
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it would be nice if we were given a couple of bar and restaurant recommendations on arrival as there are some gems in the immediate area that can be missed if you aren't aware
NEUTRAL
bikes could do with some maintenance, oil, tyres, new bell
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really nice place to stay in the middle of tam coc
POSITIVE
we got a big room which was clean
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loved chilling at the swimming pool
POSITIVE
great to have used the bikes but we had to pay for it
NEUTRAL
i requested to change the bed because.... charging plug not working
NEGATIVE
they did not did anything..worst service ever...
NEGATIVE
wonderful house
POSITIVE
location
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good breakfast
POSITIVE
warm family and so many attentions to every need you may hav
POSITIVE
totally recommended
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they're the best in the island
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great value for the money
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great staff all very good
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this property is amazing fantastic location
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the staff are so friendly and helpful
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great location
POSITIVE
rooms are small
NEGATIVE
no room service
NEGATIVE
staff were great and facilities wonderful
POSITIVE
would book this place next time i visit hoi an
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really comfortable bed
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quiet location
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nice staff
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the location on the river was a mystical experience
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our stay at coco riverside was a spiritual experience
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our children loved the crystal clear water that comes out of the caves not far from the accomadations, the current was gentle and refreshing
POSITIVE
the breakfast was all you could want from a home stay
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great family atmosphere and everyone was beautiful
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the location for breakfast was breathtaking and well worth the trip to vietnam
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one of the most beautiful places we have been
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really felt right at home and accepted by a truly beautiful family
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he location was a perfect mix of relaxing and local village atmosphere about 20min taxi ride from sapa
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