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|---|---|---|---|---|---|---|---|---|
How fast can you deliver? | [] | [
"card_arrival",
"transfer_timing"
] | {
"type": null,
"score": [
0.03345916420221329,
0.05807691812515259
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.34899240732192993,
"agent": null
} | null | {} |
Ordered awhile back, what is the ETA in the US? | [] | [
"order_physical_card"
] | {
"type": null,
"score": [
0.027524055913090706
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.40032774209976196,
"agent": null
} | null | {} |
How long should I expect for the card to arrive? | [] | [
"card_arrival",
"transfer_timing"
] | {
"type": null,
"score": [
0.07631506770849228,
0.034099869430065155
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.40082189440727234,
"agent": null
} | null | {} |
Whats the delivery time to the United States? | [] | [
"card_arrival",
"transfer_timing"
] | {
"type": null,
"score": [
0.0508362278342247,
0.046101536601781845
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.38689884543418884,
"agent": null
} | null | {} |
When will the card arrive? | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.08491092175245285
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4099019169807434,
"agent": null
} | null | {} |
Send my card as soon as you are able to. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.429371178150177,
"agent": null
} | null | {} |
When are cards delivered? | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.07736136019229889
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3617846667766571,
"agent": null
} | null | {} |
How long does shipping take to get to a US destination? | [] | [
"card_arrival",
"transfer_timing"
] | {
"type": null,
"score": [
0.05097365379333496,
0.03885003179311752
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.36516326665878296,
"agent": null
} | null | {} |
Can I get my card expedited? | [] | [
"card_about_to_expire"
] | {
"type": null,
"score": [
0.0548379085958004
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37710675597190857,
"agent": null
} | null | {} |
How long until my card is delivered? | [] | [
"card_arrival",
"card_delivery_estimate",
"transfer_timing"
] | {
"type": null,
"score": [
0.047914087772369385,
0.027229323983192444,
0.031233716756105423
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37848517298698425,
"agent": null
} | null | {} |
I need my card to come as soon as possible. | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.06280269473791122
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.42073750495910645,
"agent": null
} | null | {} |
When can I expect to receive my new card? | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4198606312274933,
"agent": null
} | null | {} |
I am waiting for my card to arrive. | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.08250397443771362
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4476158618927002,
"agent": null
} | null | {} |
I need my card as soon as possible. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.40680328011512756,
"agent": null
} | null | {} |
I need it delivered by Saturday. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38468554615974426,
"agent": null
} | null | {} |
What's the U.S. Delivery time? | [] | [
"card_arrival",
"card_delivery_estimate",
"transfer_timing"
] | {
"type": null,
"score": [
0.050148092210292816,
0.0321454219520092,
0.056207075715065
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37003999948501587,
"agent": null
} | null | {} |
When will my card arrive? | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.08510894328355789
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.41644179821014404,
"agent": null
} | null | {} |
can I choose a date for delivery? | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.03680825233459473
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3568381071090698,
"agent": null
} | null | {} |
Can I make sure my card is delivered on a specific day? | [] | [
"card_arrival"
] | {
"type": null,
"score": [
0.031291309744119644
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3726617991924286,
"agent": null
} | null | {} |
Can I have it be delivered at a certain time? | [] | [
"card_arrival",
"transfer_timing"
] | {
"type": null,
"score": [
0.0387861393392086,
0.04192403703927994
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.355595201253891,
"agent": null
} | null | {} |
When traveling, can I auto top-up my card at certain times? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.15479345619678497
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3796955347061157,
"agent": null
} | null | {} |
Is there a limit when using auto top-up? | [] | [
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": [
0.11874032020568848,
0.02690921165049076,
0.09084787964820862
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37699127197265625,
"agent": null
} | null | {} |
Will it automatically top-up or do I need to do that manually if there isn't much cash left? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.17408598959445953
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.39630743861198425,
"agent": null
} | null | {} |
I'm running out of money, can I auto top up? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.14075404405593872
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.384725421667099,
"agent": null
} | null | {} |
How do I use auto top up? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.292585551738739
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3576323390007019,
"agent": null
} | null | {} |
Can it automatically top-up money if there isn't much left? | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": [
0.09606430679559708,
0.03858400508761406
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3951091766357422,
"agent": null
} | null | {} |
If there isn't much money left can it automatically top-up? | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": [
0.10198423266410828,
0.030591344460844994
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3824825584888458,
"agent": null
} | null | {} |
I read about the auto-top up function, but can't find it in the app. | [] | [
"automatic_top_up",
"exchange_via_app"
] | {
"type": null,
"score": [
0.16735118627548218,
0.035659924149513245
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38526681065559387,
"agent": null
} | null | {} |
Can I have it add money at certain time intervals when I travel? | [] | [
"receiving_money",
"transfer_timing"
] | {
"type": null,
"score": [
0.032114312052726746,
0.028375791385769844
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3558211028575897,
"agent": null
} | null | {} |
I'm going to be away for awhile, can I have it add money automatically in certain intervals? | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": [
0.050302181392908096,
0.03502262756228447
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3854016363620758,
"agent": null
} | null | {} |
Where can I find the "auto-top" feature? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.23595425486564636
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.352460116147995,
"agent": null
} | null | {} |
I just activated auto top-up, but it is not letting me enable it. Why not? | [] | [
"activate_my_card",
"automatic_top_up"
] | {
"type": null,
"score": [
0.02838968113064766,
0.13499124348163605
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.34285348653793335,
"agent": null
} | null | {} |
Is there an auto top-up option? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.29466402530670166
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36655011773109436,
"agent": null
} | null | {} |
where is theft-top option? | [] | [
"lost_or_stolen_card",
"lost_or_stolen_phone"
] | {
"type": null,
"score": [
0.06699414551258087,
0.03937354311347008
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3755493760108948,
"agent": null
} | null | {} |
Are there limits on auto top-up? | [] | [
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": [
0.10495487600564957,
0.03274480625987053,
0.1178639829158783
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.38756898045539856,
"agent": null
} | null | {} |
can you assist me with the auto top up ? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.18963848054409027
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36554884910583496,
"agent": null
} | null | {} |
Do you have any limit on the auto top-up? | [] | [
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": [
0.062812440097332,
0.03229532390832901,
0.10470983386039734
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.37799158692359924,
"agent": null
} | null | {} |
Why are there limits on auto top-up? | [] | [
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": [
0.0904492735862732,
0.028834618628025055,
0.09216613322496414
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3986814320087433,
"agent": null
} | null | {} |
How can I top up automatically? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.28627845644950867
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4190419614315033,
"agent": null
} | null | {} |
How do I make sure I don't run out of money on my card while traveling? | [] | [
"receiving_money"
] | {
"type": null,
"score": [
0.026659095659852028
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37201911211013794,
"agent": null
} | null | {} |
What's the limit on automatic top-up? | [] | [
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": [
0.1344677358865738,
0.026316175237298012,
0.09043210744857788
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35657671093940735,
"agent": null
} | null | {} |
If I will be traveling, is there a way to auto top-up my card on certain days? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.15078924596309662
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4036687910556793,
"agent": null
} | null | {} |
Where is the auto top-up option? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.215909942984581
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3600613474845886,
"agent": null
} | null | {} |
Can I have a auto top-up when my account is short? | [] | [
"automatic_top_up",
"terminate_account"
] | {
"type": null,
"score": [
0.08574476838111877,
0.027944358065724373
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3708035349845886,
"agent": null
} | null | {} |
Do you have an auto top-up option? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.2384718358516693
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3560943305492401,
"agent": null
} | null | {} |
Can I space out how often money is transferred along my travels? | [] | [
"receiving_money"
] | {
"type": null,
"score": [
0.03832753747701645
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.338172048330307,
"agent": null
} | null | {} |
Will it automatically top-up money if there isn't a lot left? | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": [
0.07799682766199112,
0.038178566843271255
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.41038984060287476,
"agent": null
} | null | {} |
Can I have it add money automatically in certain intervals? | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": [
0.05525464937090874,
0.032631758600473404
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38225725293159485,
"agent": null
} | null | {} |
Can I set up an automatic top-up for travel. | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.19689956307411194
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3422890603542328,
"agent": null
} | null | {} |
I've tried looking for the auto-top up option on your website and I can't seem to find it. Can you help me? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.22137735784053802
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36418595910072327,
"agent": null
} | null | {} |
how do I top up my money automatically | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": [
0.16128581762313843,
0.03543642908334732
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4308372735977173,
"agent": null
} | null | {} |
Can I be topped up once I hit a certain balance? | [] | [
"topping_up_by_card"
] | {
"type": null,
"score": [
0.05315908417105675
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3683798015117645,
"agent": null
} | null | {} |
Will it automatically top-up if there isn't much money left? | [] | [
"automatic_top_up",
"receiving_money"
] | {
"type": null,
"score": [
0.09905729442834854,
0.028545644134283066
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.41217276453971863,
"agent": null
} | null | {} |
Is there any way to Auto top-up? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.3175071179866791
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3690028190612793,
"agent": null
} | null | {} |
Can you explain where I can find the auto-top option? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.2148405760526657
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.35524511337280273,
"agent": null
} | null | {} |
What is the auto top up function and where can I find that at? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.2147272378206253
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.38674086332321167,
"agent": null
} | null | {} |
Is there a way to top-up automatically? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.27546292543411255
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.40069878101348877,
"agent": null
} | null | {} |
Is there a top-up feature, if there isn't a lot of money left? | [] | [
"receiving_money"
] | {
"type": null,
"score": [
0.03592868149280548
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.4065430462360382,
"agent": null
} | null | {} |
What is the highest limit for Auto Top? | [] | [
"automatic_top_up",
"disposable_card_limits",
"top_up_limits"
] | {
"type": null,
"score": [
0.06401070952415466,
0.03249185532331467,
0.11870954930782318
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3727201223373413,
"agent": null
} | null | {} |
How do I enable auto-top up? | [] | [
"automatic_top_up"
] | {
"type": null,
"score": [
0.24978503584861755
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.364635169506073,
"agent": null
} | null | {} |
I've tried my card a bunch of times and it never worked. | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.07883185148239136
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34549859166145325,
"agent": null
} | null | {} |
I can't get my card to work. | [] | [
"card_not_working",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.24894027411937714,
0.026779085397720337
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3523640036582947,
"agent": null
} | null | {} |
My card appears to be broken how can I fix it? | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.035530220717191696
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.33666664361953735,
"agent": null
} | null | {} |
How do I know why my card isn't working? | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.19914205372333527
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3634258806705475,
"agent": null
} | null | {} |
My card broke. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.36803746223449707,
"agent": null
} | null | {} |
My card won't work. | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.19796235859394073
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.34738868474960327,
"agent": null
} | null | {} |
Why is my card not working? | [] | [
"card_not_working",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.3053267002105713,
0.0270412378013134
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3517775535583496,
"agent": null
} | null | {} |
Can you please identify the problem with my bank card? | [] | [
"balance_not_updated_after_bank_transfer",
"top_up_by_bank_transfer_charge"
] | {
"type": null,
"score": [
0.04422881826758385,
0.08023563027381897
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34150388836860657,
"agent": null
} | null | {} |
How do I unblock my card using the app? | [] | [
"exchange_via_app",
"pin_blocked"
] | {
"type": null,
"score": [
0.08589224517345428,
0.045614007860422134
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.3815804719924927,
"agent": null
} | null | {} |
My card does not work | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.2674535810947418
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3471333682537079,
"agent": null
} | null | {} |
How can I get my physical card to work? | [] | [
"card_not_working",
"get_physical_card"
] | {
"type": null,
"score": [
0.08123049885034561,
0.05085747689008713
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3680484890937805,
"agent": null
} | null | {} |
Can someone assist me by explaining why my card is not working? | [] | [
"card_not_working",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.2691490054130554,
0.028438575565814972
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35419782996177673,
"agent": null
} | null | {} |
Help me. My card doesn't work. | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.20626813173294067
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34579721093177795,
"agent": null
} | null | {} |
Can a card stop working? | [] | [
"card_not_working",
"terminate_account"
] | {
"type": null,
"score": [
0.06319955736398697,
0.04236746206879616
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.38118672370910645,
"agent": null
} | null | {} |
I think my card is broken | [] | [
"card_not_working",
"top_up_failed"
] | {
"type": null,
"score": [
0.03256109356880188,
0.02762630395591259
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3473728895187378,
"agent": null
} | null | {} |
Why isn't my card working? | [] | [
"card_not_working",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.3044910430908203,
0.027649234980344772
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35682928562164307,
"agent": null
} | null | {} |
My card isn't working anymore. | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.1497049331665039
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3480129539966583,
"agent": null
} | null | {} |
My card was declined today when eating and I need to know what's wrong. | [] | [
"declined_card_payment",
"declined_cash_withdrawal",
"declined_transfer",
"topping_up_by_card"
] | {
"type": null,
"score": [
0.042800985276699066,
0.03244110941886902,
0.036480195820331573,
0.02746393531560898
],
"agent": null
} | [] | negative | {
"type": null,
"score": 0.4585283100605011,
"agent": null
} | null | {} |
My card doesn't work. | [] | [
"activate_my_card",
"card_not_working"
] | {
"type": null,
"score": [
0.027055958285927773,
0.20752643048763275
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3475731611251831,
"agent": null
} | null | {} |
How can I resolve a problem where my card won't go through at all? | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.05343064293265343
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35630786418914795,
"agent": null
} | null | {} |
My actual card isn't working. | [] | [
"activate_my_card",
"card_not_working",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.02705957554280758,
0.17485442757606506,
0.027476659044623375
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.37233975529670715,
"agent": null
} | null | {} |
Is my card broken? | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.03692026063799858
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3451671004295349,
"agent": null
} | null | {} |
I broke my card | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | positive | {
"type": null,
"score": 0.34595105051994324,
"agent": null
} | null | {} |
My card stopped working | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.14224843680858612
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.3492914140224457,
"agent": null
} | null | {} |
My card is broke, what do I do? | [] | [
"card_not_working",
"getting_spare_card"
] | {
"type": null,
"score": [
0.02969313971698284,
0.02736782282590866
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.37753167748451233,
"agent": null
} | null | {} |
I tried using my card today and it's not working, can you help me? | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.21058203279972076
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.34420549869537354,
"agent": null
} | null | {} |
My card stopped working when I use it | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.15211300551891327
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.34211206436157227,
"agent": null
} | null | {} |
I can't use my card. | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.06716994196176529
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.35735347867012024,
"agent": null
} | null | {} |
Need help with my card. It's not working. | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.27135199308395386
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35477033257484436,
"agent": null
} | null | {} |
I cannot use my card. | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.051114171743392944
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3565090000629425,
"agent": null
} | null | {} |
The card I've got seems to be broken. | [] | null | {
"type": null,
"score": null,
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3416578471660614,
"agent": null
} | null | {} |
My card isn't working | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.2785085141658783
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35408759117126465,
"agent": null
} | null | {} |
My card suddenly quit working. | [] | [
"card_not_working",
"terminate_account"
] | {
"type": null,
"score": [
0.06227493658661842,
0.030775783583521843
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.35547173023223877,
"agent": null
} | null | {} |
I have tried to use my card several times and it does not work. | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.09584960341453552
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.34014979004859924,
"agent": null
} | null | {} |
The card I have doesn't work. | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.17597413063049316
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3560149073600769,
"agent": null
} | null | {} |
My card doesn't accept any transaction at all. What's wrong?? | [] | [
"card_acceptance",
"card_not_working"
] | {
"type": null,
"score": [
0.04360439255833626,
0.041949521750211716
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3990148901939392,
"agent": null
} | null | {} |
How can i check if my card is working? | [] | [
"card_not_working",
"verify_top_up"
] | {
"type": null,
"score": [
0.12155653536319733,
0.044922467321157455
],
"agent": null
} | [] | positive | {
"type": null,
"score": 0.41350823640823364,
"agent": null
} | null | {} |
Nothing goes through on my card. | [] | [
"card_not_working"
] | {
"type": null,
"score": [
0.0578736774623394
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3794493079185486,
"agent": null
} | null | {} |
How do I find out why my card won't work? | [] | [
"card_not_working",
"virtual_card_not_working"
] | {
"type": null,
"score": [
0.22174608707427979,
0.02599390223622322
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3415828347206116,
"agent": null
} | null | {} |
Could it be that I deactivated my card, its not working? | [] | [
"activate_my_card",
"card_not_working"
] | {
"type": null,
"score": [
0.042571309953927994,
0.06877341866493225
],
"agent": null
} | [] | neutral | {
"type": null,
"score": 0.3729740381240845,
"agent": null
} | null | {} |