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353
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Anita Gupta from Jio Support. How may I assist you today?
Customer: Hi, I have a problem regarding policy renewal.
Agent: I understand. Could you please give me more details?
Customer: customer wants to renew policy.
Agent: Thank you, Rohit Desai. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding policy renewal for Jio.
Discussion Points:
- Customer Rohit Desai reported an issue: customer wants to renew policy.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for policy renewal.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 566
|
981
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Kavita Joshi from Airtel Support. How may I assist you today?
Customer: Hi, I have a problem regarding network outage.
Agent: I understand. Could you please give me more details?
Customer: customer's internet is down.
Agent: Thank you, Priya Nair. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding network outage for Airtel.
Discussion Points:
- Customer Priya Nair reported an issue: customer's internet is down.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for network outage.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,194
|
275
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Sneha Singh from IRCTC Support. How may I assist you today?
Customer: Hi, I have a problem regarding damaged item.
Agent: I understand. Could you please give me more details?
Customer: customer received damaged product.
Agent: Thank you, Meena Joshi. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding damaged item for IRCTC.
Discussion Points:
- Customer Meena Joshi reported an issue: customer received damaged product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for damaged item.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 488
|
1,515
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Priya Nair from Airtel Support. How may I assist you today?
Customer: Hi, I have a problem regarding network outage.
Agent: I understand. Could you please give me more details?
Customer: customer's internet is down.
Agent: Thank you, Rahul Singh. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding network outage for Airtel.
Discussion Points:
- Customer Rahul Singh reported an issue: customer's internet is down.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for network outage.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,728
|
1,310
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Meena Chopra from Flipkart Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Rohit Sharma. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for Flipkart.
Discussion Points:
- Customer Rohit Sharma reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,523
|
682
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Neha Iyer from HDFC Bank Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Suresh Mehta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for HDFC Bank.
Discussion Points:
- Customer Suresh Mehta reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 895
|
86
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Anita Gupta from Jio Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Kavita Reddy. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for Jio.
Discussion Points:
- Customer Kavita Reddy reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 299
|
967
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Neha Reddy from Ola Cabs Support. How may I assist you today?
Customer: Hi, I have a problem regarding damaged item.
Agent: I understand. Could you please give me more details?
Customer: customer received damaged product.
Agent: Thank you, Rahul Mehta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding damaged item for Ola Cabs.
Discussion Points:
- Customer Rahul Mehta reported an issue: customer received damaged product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for damaged item.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,180
|
1,108
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Dhanabal Reddy from Airtel Support. How may I assist you today?
Customer: Hi, I have a problem regarding overdue payment.
Agent: I understand. Could you please give me more details?
Customer: customer has an overdue amount to pay.
Agent: Thank you, Rohit Mehta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding overdue payment for Airtel.
Discussion Points:
- Customer Rohit Mehta reported an issue: customer has an overdue amount to pay.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for overdue payment.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,321
|
48
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Amit Nair from HDFC Bank Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Kavita Gupta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for HDFC Bank.
Discussion Points:
- Customer Kavita Gupta reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 261
|
1,000
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Amit Nair from Airtel Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Neha Iyer. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for Airtel.
Discussion Points:
- Customer Neha Iyer reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,213
|
844
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Rahul Gupta from PayWave Telecom Support. How may I assist you today?
Customer: Hi, I have a problem regarding recharge issue.
Agent: I understand. Could you please give me more details?
Customer: customer's recharge failed.
Agent: Thank you, Dhanabal Sharma. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding recharge issue for PayWave Telecom.
Discussion Points:
- Customer Dhanabal Sharma reported an issue: customer's recharge failed.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for recharge issue.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,057
|
1,772
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Lakshmi Iyer from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Lakshmi Sharma. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for Bank of Borda.
Discussion Points:
- Customer Lakshmi Sharma reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,985
|
1,340
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Kavita Iyer from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding claim inquiry.
Agent: I understand. Could you please give me more details?
Customer: customer asks about claim process.
Agent: Thank you, Meena Mehta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding claim inquiry for Bank of Borda.
Discussion Points:
- Customer Meena Mehta reported an issue: customer asks about claim process.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for claim inquiry.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,553
|
1,706
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Kavita Singh from Ola Cabs Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Meena Patel. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for Ola Cabs.
Discussion Points:
- Customer Meena Patel reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,919
|
628
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Rahul Kumar from PayWave Telecom Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Sneha Chopra. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for PayWave Telecom.
Discussion Points:
- Customer Sneha Chopra reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 841
|
1,885
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Neha Kumar from Ola Cabs Support. How may I assist you today?
Customer: Hi, I have a problem regarding recharge issue.
Agent: I understand. Could you please give me more details?
Customer: customer's recharge failed.
Agent: Thank you, Ravi Patel. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding recharge issue for Ola Cabs.
Discussion Points:
- Customer Ravi Patel reported an issue: customer's recharge failed.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for recharge issue.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 2,098
|
44
|
Please provide a summary of the conversation below:
###
Customer: Hi, I'm interested in buying a new car.
Agent: Great! I can help you find the perfect car for your needs. What kind of car are you looking for?
Customer: I'm looking for a midsize sedan.
Agent: Okay, I have a few midsize sedans that I think you might like. Let me show you some pictures and tell you about the features.
Customer: Okay, great.
The summary is as follows:
|
Summary: The user is interested in buying a new car. The sales agent helped the user find the perfect car for their needs and answered any questions that they had.
| 44
|
164
|
Please provide a summary of the conversation below:
###
Customer: I'm having trouble with my new laptop. The screen is flickering and it's not responding to my commands.
Agent: I'm sorry to hear that. Can you please tell me what model laptop you have?
Customer: It's a Dell XPS 13.
Agent: Okay, I've looked up the issue and it seems to be a common problem with that model. I can help you troubleshoot it over the chat or I can send you a replacement laptop.
Customer: I'd like to try troubleshooting it first.
Agent: Okay, I'm going to send you some instructions.
The summary is as follows:
|
Summary: The user was having trouble with their new laptop. The agent was able to identify the issue and provide the user with instructions on how to troubleshoot it.
| 164
|
1,130
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Neha Patel from PayWave Telecom Support. How may I assist you today?
Customer: Hi, I have a problem regarding overdue payment.
Agent: I understand. Could you please give me more details?
Customer: customer has an overdue amount to pay.
Agent: Thank you, Ravi Reddy. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding overdue payment for PayWave Telecom.
Discussion Points:
- Customer Ravi Reddy reported an issue: customer has an overdue amount to pay.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for overdue payment.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,343
|
1,203
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Neha Iyer from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Dhanabal Sharma. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for Bank of Borda.
Discussion Points:
- Customer Dhanabal Sharma reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,416
|
1,930
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Meena Iyer from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding network outage.
Agent: I understand. Could you please give me more details?
Customer: customer's internet is down.
Agent: Thank you, Anita Patel. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding network outage for Bank of Borda.
Discussion Points:
- Customer Anita Patel reported an issue: customer's internet is down.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for network outage.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 2,143
|
194
|
Please provide a summary of the conversation below:
###
Agent: Hi there! How can I assist you today?
Customer: Hi! I placed an order last week, but I haven't received any updates on its status. Can you tell me where my order is?
Agent: Sure, I apologize for the lack of communication. Let me check on your order for you. One moment please...It looks like your order is currently being processed. It should ship within the next 24 hours, and you'll receive an email with tracking information once it's been shipped.
Customer: Great, thank you! Can you also tell me how long it will take to arrive?
Agent: Sure thing! Our standard shipping method takes 5-7 business days, but you can also upgrade to expedited shipping for an additional fee. Would you like me to add that to your order?
Customer: No, the standard shipping is fine. Thank you for letting me know!
The summary is as follows:
|
Summary: Customer inquired about the status of their order, Agent checked on the order and provided an update, and offered an opportunity to upgrade shipping.
| 194
|
1,192
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Sneha Reddy from IRCTC Support. How may I assist you today?
Customer: Hi, I have a problem regarding policy renewal.
Agent: I understand. Could you please give me more details?
Customer: customer wants to renew policy.
Agent: Thank you, Lakshmi Singh. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding policy renewal for IRCTC.
Discussion Points:
- Customer Lakshmi Singh reported an issue: customer wants to renew policy.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for policy renewal.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,405
|
1,575
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Rahul Reddy from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Kavita Patel. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for Bank of Borda.
Discussion Points:
- Customer Kavita Patel reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,788
|
239
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Lakshmi Sharma from PayWave Telecom Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Priya Sharma. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for PayWave Telecom.
Discussion Points:
- Customer Priya Sharma reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 452
|
1,184
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Kavita Desai from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding policy renewal.
Agent: I understand. Could you please give me more details?
Customer: customer wants to renew policy.
Agent: Thank you, Neha Nair. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding policy renewal for Bank of Borda.
Discussion Points:
- Customer Neha Nair reported an issue: customer wants to renew policy.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for policy renewal.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,397
|
1,048
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Neha Patel from HDFC Bank Support. How may I assist you today?
Customer: Hi, I have a problem regarding recharge issue.
Agent: I understand. Could you please give me more details?
Customer: customer's recharge failed.
Agent: Thank you, Suresh Singh. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding recharge issue for HDFC Bank.
Discussion Points:
- Customer Suresh Singh reported an issue: customer's recharge failed.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for recharge issue.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,261
|
1,090
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Dhanabal Singh from Jio Support. How may I assist you today?
Customer: Hi, I have a problem regarding recharge issue.
Agent: I understand. Could you please give me more details?
Customer: customer's recharge failed.
Agent: Thank you, Rahul Mehta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding recharge issue for Jio.
Discussion Points:
- Customer Rahul Mehta reported an issue: customer's recharge failed.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for recharge issue.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,303
|
409
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Rahul Sharma from Amazon India Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Ravi Gupta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for Amazon India.
Discussion Points:
- Customer Ravi Gupta reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 622
|
1,889
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Amit Kumar from IRCTC Support. How may I assist you today?
Customer: Hi, I have a problem regarding recharge issue.
Agent: I understand. Could you please give me more details?
Customer: customer's recharge failed.
Agent: Thank you, Neha Chopra. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding recharge issue for IRCTC.
Discussion Points:
- Customer Neha Chopra reported an issue: customer's recharge failed.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for recharge issue.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 2,102
|
227
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Sneha Desai from Ola Cabs Support. How may I assist you today?
Customer: Hi, I have a problem regarding policy renewal.
Agent: I understand. Could you please give me more details?
Customer: customer wants to renew policy.
Agent: Thank you, Priya Gupta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding policy renewal for Ola Cabs.
Discussion Points:
- Customer Priya Gupta reported an issue: customer wants to renew policy.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for policy renewal.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 440
|
69
|
Please provide a summary of the conversation below:
###
Customer: I can't seem to connect my tablet to my home Wi-Fi. Can you help?
Agent: Of course! Have you tried restarting both your tablet and your router?
Customer: I restarted the tablet, but not the router.
Agent: Let's start there. Once you've done that, try connecting again.
Customer: Alright, give me a moment... It worked! Thank you!
The summary is as follows:
|
Summary: The customer wants to know which plants are best for a shady garden. The agent provides recommendations.
| 69
|
425
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Amit Nair from Jio Support. How may I assist you today?
Customer: Hi, I have a problem regarding claim inquiry.
Agent: I understand. Could you please give me more details?
Customer: customer asks about claim process.
Agent: Thank you, Sneha Mehta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding claim inquiry for Jio.
Discussion Points:
- Customer Sneha Mehta reported an issue: customer asks about claim process.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for claim inquiry.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 638
|
1,457
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Rahul Nair from IRCTC Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Sneha Reddy. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for IRCTC.
Discussion Points:
- Customer Sneha Reddy reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,670
|
959
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Vikram Gupta from Airtel Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Sneha Kumar. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for Airtel.
Discussion Points:
- Customer Sneha Kumar reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,172
|
19
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Meena Iyer from IRCTC Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Priya Patel. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for IRCTC.
Discussion Points:
- Customer Priya Patel reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 232
|
131
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Sneha Singh from Ola Cabs Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Priya Mehta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for Ola Cabs.
Discussion Points:
- Customer Priya Mehta reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 344
|
1,444
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Sneha Mehta from PayWave Telecom Support. How may I assist you today?
Customer: Hi, I have a problem regarding policy renewal.
Agent: I understand. Could you please give me more details?
Customer: customer wants to renew policy.
Agent: Thank you, Rohit Patel. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding policy renewal for PayWave Telecom.
Discussion Points:
- Customer Rohit Patel reported an issue: customer wants to renew policy.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for policy renewal.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,657
|
946
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Rohit Patel from IRCTC Support. How may I assist you today?
Customer: Hi, I have a problem regarding booking inquiry.
Agent: I understand. Could you please give me more details?
Customer: customer wants to know room availability.
Agent: Thank you, Sneha Gupta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding booking inquiry for IRCTC.
Discussion Points:
- Customer Sneha Gupta reported an issue: customer wants to know room availability.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for booking inquiry.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,159
|
1,926
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Rohit Patel from PayWave Telecom Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Ravi Gupta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for PayWave Telecom.
Discussion Points:
- Customer Ravi Gupta reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 2,139
|
402
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Dhanabal Desai from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Lakshmi Nair. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for Bank of Borda.
Discussion Points:
- Customer Lakshmi Nair reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 615
|
714
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Vikram Joshi from Jio Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Kavita Desai. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for Jio.
Discussion Points:
- Customer Kavita Desai reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 927
|
28
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Suresh Chopra from IRCTC Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Ravi Nair. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for IRCTC.
Discussion Points:
- Customer Ravi Nair reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 241
|
99
|
Please provide a summary of the conversation below:
###
Customer: Hello, I've noticed some unauthorized transactions on my bank account.
Agent: I'm sorry to hear that. We take this seriously. Can you please provide me with your account number and details of the unauthorized transactions?
Customer: My account number is 987654321. There are three transactions from a restaurant I've never been to.
Agent: Thank you for letting us know. I'll start an investigation and block your card to prevent further unauthorized use.
Customer: I appreciate your prompt response.
The summary is as follows:
|
Summary: The user's issue involved unauthorized transactions in their bank account. The agent assured the user by initiating an investigation and taking measures to prevent further unauthorized use.
| 99
|
224
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Priya Desai from Flipkart Support. How may I assist you today?
Customer: Hi, I have a problem regarding network outage.
Agent: I understand. Could you please give me more details?
Customer: customer's internet is down.
Agent: Thank you, Amit Reddy. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding network outage for Flipkart.
Discussion Points:
- Customer Amit Reddy reported an issue: customer's internet is down.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for network outage.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 437
|
1,914
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Dhanabal Patel from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Lakshmi Desai. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for Bank of Borda.
Discussion Points:
- Customer Lakshmi Desai reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 2,127
|
902
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Rohit Chopra from Airtel Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Ravi Joshi. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for Airtel.
Discussion Points:
- Customer Ravi Joshi reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,115
|
436
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Meena Mehta from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Sneha Singh. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for Bank of Borda.
Discussion Points:
- Customer Sneha Singh reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 649
|
1,771
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Anita Sharma from Airtel Support. How may I assist you today?
Customer: Hi, I have a problem regarding overdue payment.
Agent: I understand. Could you please give me more details?
Customer: customer has an overdue amount to pay.
Agent: Thank you, Sneha Desai. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding overdue payment for Airtel.
Discussion Points:
- Customer Sneha Desai reported an issue: customer has an overdue amount to pay.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for overdue payment.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,984
|
1,977
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Meena Nair from HDFC Bank Support. How may I assist you today?
Customer: Hi, I have a problem regarding booking inquiry.
Agent: I understand. Could you please give me more details?
Customer: customer wants to know room availability.
Agent: Thank you, Rahul Desai. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding booking inquiry for HDFC Bank.
Discussion Points:
- Customer Rahul Desai reported an issue: customer wants to know room availability.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for booking inquiry.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 2,190
|
1,990
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Kavita Reddy from IRCTC Support. How may I assist you today?
Customer: Hi, I have a problem regarding booking inquiry.
Agent: I understand. Could you please give me more details?
Customer: customer wants to know room availability.
Agent: Thank you, Rohit Sharma. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding booking inquiry for IRCTC.
Discussion Points:
- Customer Rohit Sharma reported an issue: customer wants to know room availability.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for booking inquiry.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 2,203
|
1,809
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Amit Singh from Jio Support. How may I assist you today?
Customer: Hi, I have a problem regarding recharge issue.
Agent: I understand. Could you please give me more details?
Customer: customer's recharge failed.
Agent: Thank you, Sneha Gupta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding recharge issue for Jio.
Discussion Points:
- Customer Sneha Gupta reported an issue: customer's recharge failed.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for recharge issue.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 2,022
|
124
|
Please provide a summary of the conversation below:
###
Customer: Hi, I'm having trouble with my Uber ride. The driver is taking a very long route.
Agent: I'm sorry to hear that. Can you please tell me the name of the driver and the license plate number of the car?
Customer: The driver's name is John Smith and the license plate number is ABC123.
Agent: Okay, I've located your ride. It looks like the driver is taking a longer route because of traffic. I'll let the driver know to take a more direct route.
Customer: Thank you. I appreciate your help.
The summary is as follows:
|
Summary: The user is having trouble with their Uber ride. The agent tells the driver to take a more direct route.
| 124
|
1,633
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Vikram Iyer from SBI Support. How may I assist you today?
Customer: Hi, I have a problem regarding recharge issue.
Agent: I understand. Could you please give me more details?
Customer: customer's recharge failed.
Agent: Thank you, Kavita Patel. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding recharge issue for SBI.
Discussion Points:
- Customer Kavita Patel reported an issue: customer's recharge failed.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for recharge issue.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,846
|
187
|
Please provide a summary of the conversation below:
###
Agent: Good evening, this is Agent from Culinary Delights. How can I assist you with making a reservation?
Customer: Hello, I'd like to make a reservation for a special anniversary dinner next Saturday.
Agent: Congratulations on your anniversary! We'd be delighted to help. What time would you prefer for the reservation?
Customer: Thank you! We'd like a table for two at 7:00 PM.
Agent: Wonderful, I'll make a note of that. Do you have any dietary preferences or allergies I should be aware of?
Customer: Yes, my partner is allergic to shellfish. So, if possible, we'd like to avoid any dishes containing shellfish.
Agent: Noted. We'll ensure to accommodate the allergy. Can I have your name and a contact number for the reservation?
Customer: Certainly, my name is Mark Johnson, and my contact number is 555-987-6543.
Agent: Thank you, Mr. Johnson. Your reservation for a special anniversary dinner on Saturday at 7:00 PM is confirmed. You'll receive a confirmation text shortly.
Customer: Thank you so much for your help. We're looking forward to it.
Agent: It's our pleasure. We'll make sure you have a memorable evening. If you have any special requests or changes, feel free to let us know.
Summary: The customer called to make a reservation for a special anniversary dinner. The agent confirmed the reservation details, noted dietary preferences, and assured the customer of a memorable experience.
Conversation 10: Online Education Enrollment
Agent: Hello, this is Agent from LearnHub Online Education. How can I assist you with enrolling in our courses?
Customer: Hi, I'm interested in taking a programming course. Can you provide me with some details?
Agent: Certainly! We offer a variety of programming courses. Could you tell me if you have a specific programming language in mind or any level of expertise?
Customer: I'm a beginner, and I'd like to start with Python programming.
Agent: Great choice! We have a beginner's Python course that covers the basics. It's a self-paced online course with video lessons and interactive exercises.
Customer: That sounds perfect. What's the cost of the course?
Agent: The beginner's Python course is priced at $199. It includes lifetime access to the course materials and any updates.
Customer: That's reasonable. How do I enroll?
Agent: Enrolling is easy. You can visit our website and navigate to the course page. There, you'll find an "Enroll Now" button that will guide you through the registration process.
Customer: Can I access the course immediately after enrolling?
Agent: Yes, absolutely. As soon as you enroll and complete the registration, you'll gain instant access to the course materials.
Customer: Sounds good. I'll visit the website and enroll. Thanks for your help.
Agent: You're welcome! If you have any questions while enrolling or while taking the course, feel free to reach out. We're here to support you.
The summary is as follows:
|
Summary: The customer inquired about enrolling in an online programming course. The agent provided details about the beginner's Python course, including pricing, access, and enrollment process. The agent encouraged the customer to reach out for any assistance during the enrollment process or while taking the course.
| 187
|
96
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Amit Reddy from Jio Support. How may I assist you today?
Customer: Hi, I have a problem regarding overdue payment.
Agent: I understand. Could you please give me more details?
Customer: customer has an overdue amount to pay.
Agent: Thank you, Kavita Reddy. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding overdue payment for Jio.
Discussion Points:
- Customer Kavita Reddy reported an issue: customer has an overdue amount to pay.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for overdue payment.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 309
|
1,985
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Anita Nair from IRCTC Support. How may I assist you today?
Customer: Hi, I have a problem regarding overdue payment.
Agent: I understand. Could you please give me more details?
Customer: customer has an overdue amount to pay.
Agent: Thank you, Rahul Desai. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding overdue payment for IRCTC.
Discussion Points:
- Customer Rahul Desai reported an issue: customer has an overdue amount to pay.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for overdue payment.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 2,198
|
65
|
Please provide a summary of the conversation below:
###
Customer: My power is out. What's going on?
Agent: I'm sorry to hear that. There is a power outage in your area. We are working to restore power as quickly as possible.
Customer: How long will it be until the power is back on?
Agent: It's hard to say for sure, but we expect it to be back on within the hour.
Customer: Okay, thanks for the update.
The summary is as follows:
|
Summary: The user's power was out. The agent was able to confirm the outage and provide an estimated time for restoration.
| 65
|
350
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Suresh Chopra from Flipkart Support. How may I assist you today?
Customer: Hi, I have a problem regarding claim inquiry.
Agent: I understand. Could you please give me more details?
Customer: customer asks about claim process.
Agent: Thank you, Vikram Patel. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding claim inquiry for Flipkart.
Discussion Points:
- Customer Vikram Patel reported an issue: customer asks about claim process.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for claim inquiry.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 563
|
195
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Neha Singh from HDFC Bank Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Rahul Chopra. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for HDFC Bank.
Discussion Points:
- Customer Rahul Chopra reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 408
|
1,151
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Priya Joshi from IRCTC Support. How may I assist you today?
Customer: Hi, I have a problem regarding policy renewal.
Agent: I understand. Could you please give me more details?
Customer: customer wants to renew policy.
Agent: Thank you, Neha Gupta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding policy renewal for IRCTC.
Discussion Points:
- Customer Neha Gupta reported an issue: customer wants to renew policy.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for policy renewal.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,364
|
1,207
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Vikram Reddy from Flipkart Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Rohit Kumar. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for Flipkart.
Discussion Points:
- Customer Rohit Kumar reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,420
|
1,715
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Lakshmi Mehta from Amazon India Support. How may I assist you today?
Customer: Hi, I have a problem regarding network outage.
Agent: I understand. Could you please give me more details?
Customer: customer's internet is down.
Agent: Thank you, Dhanabal Nair. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding network outage for Amazon India.
Discussion Points:
- Customer Dhanabal Nair reported an issue: customer's internet is down.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for network outage.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,928
|
833
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Lakshmi Reddy from SBI Support. How may I assist you today?
Customer: Hi, I have a problem regarding overdue payment.
Agent: I understand. Could you please give me more details?
Customer: customer has an overdue amount to pay.
Agent: Thank you, Dhanabal Nair. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding overdue payment for SBI.
Discussion Points:
- Customer Dhanabal Nair reported an issue: customer has an overdue amount to pay.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for overdue payment.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,046
|
1,696
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Kavita Desai from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Meena Sharma. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for Bank of Borda.
Discussion Points:
- Customer Meena Sharma reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,909
|
1,395
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Priya Kumar from Amazon India Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Sneha Sharma. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for Amazon India.
Discussion Points:
- Customer Sneha Sharma reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,608
|
419
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Suresh Nair from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Kavita Sharma. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for Bank of Borda.
Discussion Points:
- Customer Kavita Sharma reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 632
|
8
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Priya Patel from SBI Support. How may I assist you today?
Customer: Hi, I have a problem regarding overdue payment.
Agent: I understand. Could you please give me more details?
Customer: customer has an overdue amount to pay.
Agent: Thank you, Neha Iyer. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding overdue payment for SBI.
Discussion Points:
- Customer Neha Iyer reported an issue: customer has an overdue amount to pay.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for overdue payment.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 221
|
283
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Anita Nair from Jio Support. How may I assist you today?
Customer: Hi, I have a problem regarding claim inquiry.
Agent: I understand. Could you please give me more details?
Customer: customer asks about claim process.
Agent: Thank you, Ravi Nair. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding claim inquiry for Jio.
Discussion Points:
- Customer Ravi Nair reported an issue: customer asks about claim process.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for claim inquiry.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 496
|
1,260
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Priya Joshi from Flipkart Support. How may I assist you today?
Customer: Hi, I have a problem regarding recharge issue.
Agent: I understand. Could you please give me more details?
Customer: customer's recharge failed.
Agent: Thank you, Kavita Patel. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding recharge issue for Flipkart.
Discussion Points:
- Customer Kavita Patel reported an issue: customer's recharge failed.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for recharge issue.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,473
|
1,258
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Dhanabal Chopra from Ola Cabs Support. How may I assist you today?
Customer: Hi, I have a problem regarding damaged item.
Agent: I understand. Could you please give me more details?
Customer: customer received damaged product.
Agent: Thank you, Amit Singh. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding damaged item for Ola Cabs.
Discussion Points:
- Customer Amit Singh reported an issue: customer received damaged product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for damaged item.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,471
|
1,073
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Rohit Kumar from IRCTC Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Lakshmi Joshi. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for IRCTC.
Discussion Points:
- Customer Lakshmi Joshi reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,286
|
1
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Lakshmi Gupta from Jio Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Suresh Nair. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for Jio.
Discussion Points:
- Customer Suresh Nair reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 214
|
1,903
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Meena Gupta from SBI Support. How may I assist you today?
Customer: Hi, I have a problem regarding claim inquiry.
Agent: I understand. Could you please give me more details?
Customer: customer asks about claim process.
Agent: Thank you, Rahul Sharma. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding claim inquiry for SBI.
Discussion Points:
- Customer Rahul Sharma reported an issue: customer asks about claim process.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for claim inquiry.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 2,116
|
1,174
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Rohit Gupta from HDFC Bank Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Meena Kumar. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for HDFC Bank.
Discussion Points:
- Customer Meena Kumar reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,387
|
1,455
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Dhanabal Iyer from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Priya Singh. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for Bank of Borda.
Discussion Points:
- Customer Priya Singh reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,668
|
954
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Sneha Gupta from Airtel Support. How may I assist you today?
Customer: Hi, I have a problem regarding booking inquiry.
Agent: I understand. Could you please give me more details?
Customer: customer wants to know room availability.
Agent: Thank you, Anita Reddy. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding booking inquiry for Airtel.
Discussion Points:
- Customer Anita Reddy reported an issue: customer wants to know room availability.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for booking inquiry.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,167
|
1,566
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Vikram Sharma from Flipkart Support. How may I assist you today?
Customer: Hi, I have a problem regarding booking inquiry.
Agent: I understand. Could you please give me more details?
Customer: customer wants to know room availability.
Agent: Thank you, Sneha Joshi. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding booking inquiry for Flipkart.
Discussion Points:
- Customer Sneha Joshi reported an issue: customer wants to know room availability.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for booking inquiry.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,779
|
974
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Priya Nair from SBI Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Rohit Nair. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for SBI.
Discussion Points:
- Customer Rohit Nair reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,187
|
1,012
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Priya Gupta from Airtel Support. How may I assist you today?
Customer: Hi, I have a problem regarding recharge issue.
Agent: I understand. Could you please give me more details?
Customer: customer's recharge failed.
Agent: Thank you, Priya Desai. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding recharge issue for Airtel.
Discussion Points:
- Customer Priya Desai reported an issue: customer's recharge failed.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for recharge issue.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,225
|
705
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Amit Patel from Ola Cabs Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Kavita Reddy. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for Ola Cabs.
Discussion Points:
- Customer Kavita Reddy reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 918
|
1,598
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Vikram Singh from SBI Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Suresh Nair. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for SBI.
Discussion Points:
- Customer Suresh Nair reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,811
|
212
|
Please provide a summary of the conversation below:
###
Customer: My new glasses are causing a bit of discomfort behind my ears. Can anything be done?
Agent: Certainly, it might be an issue with the fit. Please come in, and we'll make the necessary adjustments for you.
Customer: Thank you, I'll drop by tomorrow.
The summary is as follows:
|
Summary: The customer is experiencing discomfort with their new glasses. The agent offers solutions.
| 212
|
344
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Priya Joshi from Jio Support. How may I assist you today?
Customer: Hi, I have a problem regarding overdue payment.
Agent: I understand. Could you please give me more details?
Customer: customer has an overdue amount to pay.
Agent: Thank you, Anita Singh. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding overdue payment for Jio.
Discussion Points:
- Customer Anita Singh reported an issue: customer has an overdue amount to pay.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for overdue payment.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 557
|
88
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Amit Patel from Airtel Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Sneha Singh. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for Airtel.
Discussion Points:
- Customer Sneha Singh reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 301
|
95
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Priya Singh from Ola Cabs Support. How may I assist you today?
Customer: Hi, I have a problem regarding booking inquiry.
Agent: I understand. Could you please give me more details?
Customer: customer wants to know room availability.
Agent: Thank you, Lakshmi Patel. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding booking inquiry for Ola Cabs.
Discussion Points:
- Customer Lakshmi Patel reported an issue: customer wants to know room availability.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for booking inquiry.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 308
|
271
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Ravi Chopra from Flipkart Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Dhanabal Desai. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for Flipkart.
Discussion Points:
- Customer Dhanabal Desai reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 484
|
1,527
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Anita Gupta from PayWave Telecom Support. How may I assist you today?
Customer: Hi, I have a problem regarding recharge issue.
Agent: I understand. Could you please give me more details?
Customer: customer's recharge failed.
Agent: Thank you, Priya Desai. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding recharge issue for PayWave Telecom.
Discussion Points:
- Customer Priya Desai reported an issue: customer's recharge failed.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for recharge issue.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,740
|
627
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Meena Nair from HDFC Bank Support. How may I assist you today?
Customer: Hi, I have a problem regarding policy renewal.
Agent: I understand. Could you please give me more details?
Customer: customer wants to renew policy.
Agent: Thank you, Sneha Kumar. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding policy renewal for HDFC Bank.
Discussion Points:
- Customer Sneha Kumar reported an issue: customer wants to renew policy.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for policy renewal.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 840
|
1,970
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Sneha Gupta from Bank of Borda Support. How may I assist you today?
Customer: Hi, I have a problem regarding wrong item delivered.
Agent: I understand. Could you please give me more details?
Customer: customer received wrong product.
Agent: Thank you, Rohit Nair. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding wrong item delivered for Bank of Borda.
Discussion Points:
- Customer Rohit Nair reported an issue: customer received wrong product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for wrong item delivered.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 2,183
|
9
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Priya Kumar from Jio Support. How may I assist you today?
Customer: Hi, I have a problem regarding network outage.
Agent: I understand. Could you please give me more details?
Customer: customer's internet is down.
Agent: Thank you, Kavita Patel. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding network outage for Jio.
Discussion Points:
- Customer Kavita Patel reported an issue: customer's internet is down.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for network outage.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 222
|
991
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Meena Mehta from Airtel Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Lakshmi Gupta. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for Airtel.
Discussion Points:
- Customer Lakshmi Gupta reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,204
|
26
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Ravi Gupta from SBI Support. How may I assist you today?
Customer: Hi, I have a problem regarding claim inquiry.
Agent: I understand. Could you please give me more details?
Customer: customer asks about claim process.
Agent: Thank you, Rahul Desai. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding claim inquiry for SBI.
Discussion Points:
- Customer Rahul Desai reported an issue: customer asks about claim process.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for claim inquiry.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 239
|
839
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Kavita Joshi from Amazon India Support. How may I assist you today?
Customer: Hi, I have a problem regarding overdue payment.
Agent: I understand. Could you please give me more details?
Customer: customer has an overdue amount to pay.
Agent: Thank you, Sneha Desai. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding overdue payment for Amazon India.
Discussion Points:
- Customer Sneha Desai reported an issue: customer has an overdue amount to pay.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for overdue payment.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,052
|
268
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Rohit Patel from Ola Cabs Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Suresh Kumar. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for Ola Cabs.
Discussion Points:
- Customer Suresh Kumar reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 481
|
143
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Anita Iyer from Jio Support. How may I assist you today?
Customer: Hi, I have a problem regarding credit card dispute.
Agent: I understand. Could you please give me more details?
Customer: customer reported an unrecognized credit card charge.
Agent: Thank you, Vikram Reddy. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding credit card dispute for Jio.
Discussion Points:
- Customer Vikram Reddy reported an issue: customer reported an unrecognized credit card charge.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for credit card dispute.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 356
|
1,099
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Amit Sharma from PayWave Telecom Support. How may I assist you today?
Customer: Hi, I have a problem regarding reservation change.
Agent: I understand. Could you please give me more details?
Customer: customer wants to change booking dates.
Agent: Thank you, Priya Chopra. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding reservation change for PayWave Telecom.
Discussion Points:
- Customer Priya Chopra reported an issue: customer wants to change booking dates.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for reservation change.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 1,312
|
650
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Sneha Chopra from IRCTC Support. How may I assist you today?
Customer: Hi, I have a problem regarding damaged item.
Agent: I understand. Could you please give me more details?
Customer: customer received damaged product.
Agent: Thank you, Amit Joshi. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding damaged item for IRCTC.
Discussion Points:
- Customer Amit Joshi reported an issue: customer received damaged product.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for damaged item.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 863
|
570
|
Please provide a summary of the conversation below:
###
Agent: Hello, this is Dhanabal Singh from Flipkart Support. How may I assist you today?
Customer: Hi, I have a problem regarding recharge issue.
Agent: I understand. Could you please give me more details?
Customer: customer's recharge failed.
Agent: Thank you, Amit Iyer. I will take necessary action to resolve this.
Customer: Thank you for your help.
Agent: You're welcome. Is there anything else I can assist you with?
Customer: No, that's all.
The summary is as follows:
|
Summary:
Subject: Discussion regarding recharge issue for Flipkart.
Discussion Points:
- Customer Amit Iyer reported an issue: customer's recharge failed.
- Agent acknowledged the problem and gathered details.
- Agent provided guidance or action plan to resolve the issue.
Customer Queries:
- Asked about the reason for recharge issue.
- Asked what will be done to resolve it.
Conclusion / Outcome:
Agent assured resolution and the customer agreed to follow the instructions provided.
| 783
|
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