Utterance
stringlengths 44
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17.1k
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stringclasses 16
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float64 0.08
0.61
| Sentiment
stringclasses 2
values | RSICs
stringclasses 3
values | empathy_score
int64 1
5
| listening_score
int64 1
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| Topic_Name
stringclasses 16
values |
|---|---|---|---|---|---|---|---|---|---|---|
am i suppose to be waiting for you to find the other 2 boarding passes
| 16,085 |
Other
| 0.140436 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 9 |
Other
|
---- My name is ----------------- Is this my mileage plan number ############ I have for got my pin number can this be replaced.
| 5,334 |
Complaint
| 0.320391 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 3 |
Complaint
|
Hi, Could you please let me know the status of ------ flight ##### from Tokyo, Japan to San Jose, California, scheduled to depart Tokyo on January 19 and arrive in San Jose on January 19? Has it been
| 13,621 |
GeneralInquiry
| 0.185826 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 1 |
General Inquiry
|
I would like to know how to upgrade using my Milageplan miles
| 11,550 |
MileageInquiry
| 0.156712 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 4 |
Mileage Inquiry
|
Can I correct a name on a ticket to patch the passport?
| 701 |
RequestAssistance
| 0.198905 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 10 |
Request Assistance
|
Id like to purchase a ticket and I have a Electronic travel certificate
| 12,548 |
RequestAssistance
| 0.116075 |
POSITIVE
|
Low
| 2 | 1 |
no fallback
| 10 |
Request Assistance
|
I cannot check in I only have a travel agent number not one from --
| 12,395 |
Complaint
| 0.274124 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 3 |
Complaint
|
I booked a air ticket for my sister using my cname- mileplus reward mile yesterday morning. But we have not received the confirmation email yet.
| 4,291 |
CheckFlightStatus
| 0.114951 |
NEGATIVE
|
Low
| 1 | 4 |
no fallback
| 8 |
Check Flight Status
|
i need to know about military fare prices for one way tickets from San Diego to Austin or San Antonio on 1/27/13 and 1/28/13
| 1,640 |
GeneralInquiry
| 0.145997 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 1 |
General Inquiry
|
How do I price a trip for CVG - Houston but returning out of Dallas to CVG?
| 8,215 |
GeneralInquiry
| 0.145957 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 1 |
General Inquiry
|
I have miles I need to add. How do I add these miles I already have? Thanks for your help with this matter. ---------
| 8,490 |
MileageInquiry
| 0.138311 |
POSITIVE
|
Low
| 5 | 2 |
no fallback
| 4 |
Mileage Inquiry
|
Can I purchase a ticket with my reward miles for my sister without TRANSFERRING points?
| 12,979 |
CreditCardInquiry
| 0.154127 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 6 |
Credit Card Inquiry
|
---- I booked the two tickets for for 804 but when l looked at my pay pay bill -it showed a cost of $1198- I bought no insurance can you tell me why this is?
| 4,048 |
Complaint
| 0.275796 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 3 |
Complaint
|
does cname- flight direct non stop to Jakarta Indonesia from any where in USA?
| 1,295 |
GeneralInquiry
| 0.211008 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 1 |
General Inquiry
|
I have an ""electronic travel certificate receipt"", Promotion Code: ######. It was issued 25May12 expires 25May13. Is the expiration date the date we need to start our travel or can it be that we mus
| 14,184 |
GeneralInquiry
| 0.148632 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 1 |
General Inquiry
|
can i use my cname- miles through star alliance to upgrade a ticket on south african airways?
| 7,515 |
UpgradeRequest
| 0.172704 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 11 |
Upgrade Request
|
Hey ---- - I have a res for Thurs Jan 3rd from FLL to LAX. # passangers ------ is the sir name. -------------------. I never recived an email with my flight info.
| 15,333 |
Complaint
| 0.166429 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 3 |
Complaint
|
How many award miles do I need for a Mileageplan award ticket?
| 2,308 |
MileageInquiry
| 0.160484 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 4 |
Mileage Inquiry
|
I have recently flown cname- on two separate occasions since Dec 2012. I was not aware of this rewards program. Can I get credit for those 2 trips?
| 5,830 |
CreditCardInquiry
| 0.150642 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 6 |
Credit Card Inquiry
|
How many award miles do I need for a Mileageplan award ticket?
| 4,358 |
MileageInquiry
| 0.160484 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 4 |
Mileage Inquiry
|
How do I make a reservation using the money already in my account
| 3,770 |
GeneralInquiry
| 0.118824 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 1 |
General Inquiry
|
Why am I being charged for baggage when I am a Mileage plan Card holder
| 1,499 |
Complaint
| 0.260705 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 3 |
Complaint
|
For some reason I am not being allowed to Check in for Flight ### from SF to LAX. It is saying it is for another airline but that is not correct. Confirmation number is ------
| 15,444 |
Complaint
| 0.194678 |
NEGATIVE
|
Low
| 2 | 3 |
no fallback
| 3 |
Complaint
|
I made reservations for international travel, on the reservation our middle names are on the ticket, on our passports only our middle initials are there, is this going to be a problem? and if so how d
| 13,265 |
GeneralInquiry
| 0.173033 |
NEGATIVE
|
Medium
| 2 | 2 |
no fallback
| 1 |
General Inquiry
|
Can I book a ticket from acramento to Austin & get off in Houston?
| 12,966 |
RequestAssistance
| 0.143258 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 10 |
Request Assistance
|
What is the cname- terminal in MEX for flights to the US?
| 8,951 |
GeneralInquiry
| 0.289407 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 1 |
General Inquiry
|
You .didn't answer my question. When you fly using mileage points, does mileage from that flight get added to your account
| 2,454 |
Complaint
| 0.163637 |
NEGATIVE
|
Low
| 1 | 3 |
no fallback
| 3 |
Complaint
|
so i can see the flights without change my reservation even ?
| 665 |
Complaint
| 0.215761 |
POSITIVE
|
Low
| 1 | 1 |
no fallback
| 3 |
Complaint
|
I AM ATTEMPTING TO TRANSFER MY MILEAGE BALANCE TO WOUNDED WARRIOR. IT HAS NOT ALLOWED ME TO DO SO. HOW DO I DO THAT THANKS
| 14,305 |
Complaint
| 0.253999 |
POSITIVE
|
Low
| 1 | 2 |
no fallback
| 3 |
Complaint
|
Website is not recognizing my confirmation number. --------------------- wanted to change seat assignment, but Can't find booking.
| 15,069 |
Complaint
| 0.294497 |
NEGATIVE
|
Low
| 2 | 4 |
no fallback
| 3 |
Complaint
|
I have a flight coming up on thursday 2/7/2013 from Colorado Springs to Tampa, returning on 2/12/2013. I have misplaced my flight information and would like for you to email my itinerary, please. My
| 4,343 |
RequestAssistance
| 0.116909 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 10 |
Request Assistance
|
We always fly first class. Our lunch on the return trip was cheese, crackers and BEEF JERKEY. Unbelieveable. We travel a lot but if we had a free enterprise with viable competition in the airline m
| 5,010 |
GeneralInquiry
| 0.09986 |
POSITIVE
|
Low
| 1 | 2 |
no fallback
| 1 |
General Inquiry
|
How many award miles do I need for a Mileageplan award ticket?
| 14,270 |
MileageInquiry
| 0.160484 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 4 |
Mileage Inquiry
|
Is it required to get a travel insurance since it doesn't allow me to complete my transaction?
| 6,453 |
GeneralInquiry
| 0.149812 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 1 |
General Inquiry
|
HI excume i have my passenger receipt, but i dont know which is the specific number confirmation, because i need to change my passage day
| 6,499 |
Complaint
| 0.197409 |
NEGATIVE
|
Low
| 1 | 5 |
no fallback
| 3 |
Complaint
|
I just bought a ticket for my wife, ----- ------, but can't seem to buy a second ticket for that same flight with my Mileageplan miles.
| 9,860 |
Complaint
| 0.186257 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 3 |
Complaint
|
I want to delete the title Sister from my cname- Airlines traveler name
| 8,462 |
Complaint
| 0.230491 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 3 |
Complaint
|
I noticed on your site that there are baggage fee exemptions for military. I am flying from Bahrain to Norfolk, VA for regular vacation (not on orders); can I check two bags and receive the $100 fee
| 10,434 |
GeneralInquiry
| 0.169123 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 1 |
General Inquiry
|
i started to check in but cumputer crashed can i wait and do it at airport
| 6,789 |
Complaint
| 0.112085 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 3 |
Complaint
|
i want to check in and print boarding pass for my wife, ------ ------, but the system doesn't show her name under itinerary ------
| 14,594 |
Complaint
| 0.211587 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 3 |
Complaint
|
We left an electronic device on --- 1132 cancun to Denver yesterday evening 2-2-13, how may we get it returned
| 12,069 |
Complaint
| 0.20553 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 3 |
Complaint
|
how can i apply my points to my current flight selection before checkout?
| 7,707 |
CreditCardInquiry
| 0.132018 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 6 |
Credit Card Inquiry
|
How many award miles do I need for a Mileageplan award ticket?
| 13,552 |
MileageInquiry
| 0.160484 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 4 |
Mileage Inquiry
|
Am I supposed to get a 10,000 mile award because my purchases totaled over 25,000 in 2012
| 1,310 |
MileageInquiry
| 0.167455 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 4 |
Mileage Inquiry
|
Is it possible to reserve seats on the flights that are operated by Air Nippon?
| 15,212 |
GeneralInquiry
| 0.169313 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 1 |
General Inquiry
|
how do I reduce the size of the information on the zcreen?
| 15,220 |
GeneralInquiry
| 0.197444 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 1 |
General Inquiry
|
I can'r seem to put my husbands info in as second traveler in order to complete my reservation
| 8,327 |
Complaint
| 0.170272 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 3 |
Complaint
|
I was on a flight that had issues and there is a special gift for me. How do I get that?
| 11,627 |
GeneralInquiry
| 0.109901 |
POSITIVE
|
Low
| 2 | 1 |
no fallback
| 1 |
General Inquiry
|
I'm usually automatically added to the upgrade list, but I wasn't when I checked in earlier today
| 12,699 |
CheckFlightStatus
| 0.116544 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 8 |
Check Flight Status
|
Also, I understand that since our plans changed because of a medical emergency, the charge to change the itinerary will be waived, but I don't know what kind of documentation I need to provide.
| 6,516 |
Complaint
| 0.114798 |
NEGATIVE
|
High
| 5 | 1 |
no fallback
| 3 |
Complaint
|
My baggage has been lost for 32 hours now. I have called the 800# plus have gone online. All I have gotten is ""still tracking"". Will I be compensated for items I have had to purchase and will I receiv
| 11,428 |
Complaint
| 0.139044 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 3 |
Complaint
|
Hi- I am planning a trip to Anchorage from West Palm Beach, specifically to see the Iditarod. The flight I wish to take the following three legs (see flight schedule below). Two of the three legs are
| 10,914 |
GeneralInquiry
| 0.126451 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 1 |
General Inquiry
|
I need my confirmation number for flight so I can check in online
| 1,667 |
ProvideInformation
| 0.117076 |
NEGATIVE
|
Low
| 2 | 5 |
no fallback
| 2 |
Provide Information
|
Will I lose cname- points if I do not fly on cname- before my points expire?
| 6,048 |
CreditCardInquiry
| 0.160087 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 6 |
Credit Card Inquiry
|
I have since moved and have lost my card! How do I get a new one?
| 17,034 |
Complaint
| 0.220692 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 3 |
Complaint
|
hello i am a mileage plan explorer card holder can i get a upgrade seat?
| 17,063 |
UpgradeRequest
| 0.199211 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 11 |
Upgrade Request
|
Hello ----- I bought two round trip tickets to attend my mother
| 4,094 |
GeneralInquiry
| 0.132054 |
POSITIVE
|
Low
| 1 | 2 |
no fallback
| 1 |
General Inquiry
|
I am talking about tomorrows's flight you virtual I don't want to say the words because I'm a lady. the flight you are posting is today's flight that came in long ago. I hope someone pulls the plug
| 15,456 |
Complaint
| 0.210452 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 3 |
Complaint
|
I did not receive a new Mileage plan card with my new number- can it be sent to me please?
| 14,673 |
Complaint
| 0.272231 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 3 |
Complaint
|
The $200 certificate to be used for a future flight was ruined because of flooding. Does cname- have a record of the certificates that have been issued to their customers?
| 14,417 |
GeneralInquiry
| 0.187321 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 1 |
General Inquiry
|
miles needed from pdx to hnl . one adult plus 2 kids.
| 3,154 |
MileageInquiry
| 0.151213 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 4 |
Mileage Inquiry
|
I have 2 kids and their Mileageplan Accounts are no longer active. Numbers are -------- and --------. Can you check the status of these accoutns?
| 12,456 |
GeneralInquiry
| 0.140674 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 1 |
General Inquiry
|
on this page they bask for old pin i dont no it
| 10,983 |
Complaint
| 0.12358 |
NEGATIVE
|
Low
| 2 | 4 |
no fallback
| 3 |
Complaint
|
2000 miles for 35 ( that is half of the 75 )
| 16,425 |
MileageInquiry
| 0.097254 |
POSITIVE
|
Low
| 2 | 1 |
no fallback
| 4 |
Mileage Inquiry
|
How do I search for an international airline ticket that includes STAR Alliances partners - where do I check that option on www.cname-.com reservations?
| 12,124 |
GeneralInquiry
| 0.112108 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 1 |
General Inquiry
|
How many mileage points do I need to travel from Chicago to Orlando, Fl?
| 12,017 |
MileageInquiry
| 0.149012 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 4 |
Mileage Inquiry
|
how much is my luggage fee when book my flight under my mileage plan account?
| 6,840 |
MileageInquiry
| 0.14262 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 4 |
Mileage Inquiry
|
where is lost and found office at DIA? iCloud shows my phone at DIA, I think at/near cname- offices
| 3,622 |
GeneralInquiry
| 0.170127 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 1 |
General Inquiry
|
I am booking a cname-/Cont. flight on a discount program...Can I use my mileage points to upgrade on this?
| 12,712 |
CancelFlight
| 0.229217 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 5 |
Cancel Flight
|
nonstop quoted at $975 for entire trip retunr flight quoted at $1,400
| 11,108 |
MileageInquiry
| 0.113163 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 4 |
Mileage Inquiry
|
I just changed my reservation and get miles refunded, when these refunded mile can be back to my account. thank
| 14,994 |
GetRefund
| 0.247634 |
NEGATIVE
|
Medium
| 2 | 1 |
no fallback
| 15 |
Get Refund
|
i need 2 tickets from shanghai china to columbus ohio on the 27th ,i have enough miles for 1 and i want to buy another ticket so we can sit togeather,can you help me?
| 7,598 |
RequestAssistance
| 0.15241 |
NEGATIVE
|
Low
| 4 | 1 |
no fallback
| 10 |
Request Assistance
|
Will I lose cname- points if I do not fly on cname- before my points expire?
| 1,062 |
CreditCardInquiry
| 0.160087 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 6 |
Credit Card Inquiry
|
why doesn't my reservation for an upcoming flight show up on my mobile ap for the iphone 5?
| 5,233 |
Complaint
| 0.328985 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 3 |
Complaint
|
do you offer bereavement fares from LAX to SLC, departing tomorrow (2/3) and arriving back Wednesday (2/6?)
| 3,707 |
MileageInquiry
| 0.167671 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 4 |
Mileage Inquiry
|
Does cname- fly direct from the New York area to St. Thomas in the Virgin Islands?
| 1,683 |
GeneralInquiry
| 0.219773 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 1 |
General Inquiry
|
I am trying to check in my baggage. I have one bag I am checking and an infant car seat. It won't allow me to pay the $25 for by luggage why is that?
| 7,825 |
GeneralInquiry
| 0.154993 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 1 |
General Inquiry
|
but i don't longer have access to the primary account e-mail anymore
| 7,303 |
AccountAccess
| 0.253762 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 13 |
Account Access
|
How much would it be to upgrade our seats to First class all the way through our itinerary? Either in miles or dollars?
| 8,510 |
GeneralInquiry
| 0.135576 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 1 |
General Inquiry
|
I had a flight booked on cname-. There was a blizzard and my flight was cancelled. The cname- Airline Rep on the phone said I would be issued a full refund in the form of a voucher. I have not recei
| 16,352 |
Complaint
| 0.138257 |
NEGATIVE
|
Medium
| 2 | 2 |
no fallback
| 3 |
Complaint
|
How many award miles do I need for a Mileageplan award ticket?
| 2,212 |
MileageInquiry
| 0.160484 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 4 |
Mileage Inquiry
|
Hello, We heve a fligt from Brussels to Memphis and back from Miami to Brussels? Is it possible to change te rerourflight changed so that we cant return from Memphis. Our nam: -------------------..
| 6,945 |
Complaint
| 0.269226 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 3 |
Complaint
|
I want to buy 3 tickets to Europe using my miles but only have enough to buy 2 tickets. I want to buy the third ticket with $ but want to make sure I can get the same flights. How can I go about doi
| 13,715 |
GeneralInquiry
| 0.162383 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 1 |
General Inquiry
|
can I make a reservation in another person's name with an electronic certificate
| 5,714 |
Other
| 0.150867 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 9 |
Other
|
I filled out this page and nothing happened. I still don;t have a password or PIN number.
| 9,714 |
GeneralInquiry
| 0.115432 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 1 |
General Inquiry
|
can i make reservations over the phone i am having trouble doing it online
| 8,343 |
Complaint
| 0.182802 |
NEGATIVE
|
Medium
| 2 | 2 |
no fallback
| 3 |
Complaint
|
my flight is #### with alaska airlines, how do I check in?
| 3,251 |
Complaint
| 0.132957 |
NEGATIVE
|
Low
| 2 | 4 |
no fallback
| 3 |
Complaint
|
Need to request refund on seat upgrade for a flight i never took
| 866 |
Complaint
| 0.256786 |
NEGATIVE
|
Medium
| 1 | 2 |
no fallback
| 3 |
Complaint
|
How many award miles do I need for a Mileageplan award ticket?
| 8,815 |
MileageInquiry
| 0.160484 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 4 |
Mileage Inquiry
|
is $456 the round trip fare (as requested in my search) or only the flight from SFO to tucson
| 1,488 |
MileageInquiry
| 0.113924 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 4 |
Mileage Inquiry
|
I saw a 3:56 flight nonstop from IAH to DCA and now it is not showing it.
| 7,969 |
GeneralInquiry
| 0.103544 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 1 |
General Inquiry
|
Does cname- airlines have tv's for flights to Ireland? My husband and I are going there on April 11, 2013 and have already booked our flight and we are curious if there are tv's on the flight.
| 8,678 |
GeneralInquiry
| 0.241468 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 1 |
General Inquiry
|
if my ID is expired, does it still work to fly if I buy a ticket online
| 6,902 |
CheckFlightStatus
| 0.169495 |
NEGATIVE
|
Low
| 2 | 2 |
no fallback
| 8 |
Check Flight Status
|
hi, my ########. need to fly outon 20jan from del rather than 23jan. is it possible/
| 5,732 |
GeneralInquiry
| 0.132007 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 1 |
General Inquiry
|
I would like to use my earned mileage for one of these tickets
| 207 |
CreditCardInquiry
| 0.134387 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 6 |
Credit Card Inquiry
|
i would like to change the date of flight, will it cost anything?
| 5,085 |
Complaint
| 0.201167 |
NEGATIVE
|
Low
| 1 | 1 |
no fallback
| 3 |
Complaint
|
Website is not recognizing my confirmation number. ------ ------ ------- wanted to change seat assignment, but Can't find booking.
| 7,872 |
Complaint
| 0.331192 |
NEGATIVE
|
Low
| 1 | 5 |
no fallback
| 3 |
Complaint
|
I selected 21G for my reservation, and when I checked out, it did not show my change.
| 10,022 |
Complaint
| 0.109079 |
NEGATIVE
|
Low
| 1 | 2 |
no fallback
| 3 |
Complaint
|
when I click on select in awards travel it gives me an error message
| 14,017 |
CheckFlightStatus
| 0.136208 |
NEGATIVE
|
Medium
| 2 | 1 |
other fallback
| 8 |
Check Flight Status
|
I was double-charged for baggage. My husband paid for one piece of baagage online with his cname- credit card, and it is showing up on his credit card account. Wen I got got to the airport, I was to
| 7,843 |
Complaint
| 0.244478 |
NEGATIVE
|
Low
| 2 | 1 |
no fallback
| 3 |
Complaint
|
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