Does not generate certificate even though I passed the quiz successfully

#3
by meke-ops - opened

Every time when i tried i saw this message "There was an error checking your certification status. Please try again later or contact support if the issue persists." also i check the list my nick-name wasn't here

Hugging Face Agents Course org

Hi @meke-ops

I can see that there was a problem with the upload when you used the quiz. I've fixed the problem and reinstated your results so you can now use the certificate app to get your certificate!

🎉 congrats!

Even I am facing similar issue, it always says failed to connect

Even I am facing similar issue

Both, and repeated the quiz, so many times. I am getting the login confirmation emails and the profile says I am in, but not for the certification module

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Hi everyone I got the same error and I have tried both links

@ThomasSimonini I'm also facing the same issue. I have also tried both the links. it says "Collecting data from your course progress..." while in the queue and then the error message comes up "There was an error checking your certification status. Please try again later or contact support if the issue persists."

@ThomasSimonini I am also facing the same issue and I have tried both the links but I get the same error again and again. @burtenshaw can you please look into my issue as well?

@ThomasSimonini I'm also facing the same issue. I have also tried both the links. it says "Collecting data from your course progress..." while in the queue and then the error message comes up "There was an error checking your certification status. Please try again later or contact support if the issue persists."

same for me - different browsers, cookie cleansing - nothing helps

UPD: after quiz | certification moved to other space - worked nice
Had to pass the quiz again, though :)

@ThomasSimonini could you please check mine? I got the same problem!

Same issue here

Hi,

I have the same issue. Successfully completed the Final Quiz and submitted both yesterday and today but cert creation is stuck at "There was an error checking your certification status. Please try again later or contact support if the issue persists.".

Thanks!

Same here, with the added problem that the certification process has the same quirk as the quiz, it needs third party cookies.

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