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I recommend swimming and going down the water slides which are super fun. | en | positive |
The food is awesome also. | en | positive |
Overall a great experience! | en | positive |
This is a great hotel in a great location. | en | positive |
Inside the hotel there is an aura of serenity and tranquility - but walk literally a few paces along the street outside and you are in the frenzy of the Jamaa el Fna and the Souks. | en | positive |
We stayed at this hotel for 4 nights in June 2014 and were fortunate enough to be upgraded to one of their mini-suites - which was wonderful. | en | positive |
However we also looked at a couple of their standard rooms and these were also great looking rooms - all a little different and all with characater and charm. | en | positive |
The hotel staff were mostly very friendly and very helpful. | en | positive |
We ate in the (Indian) restaurant on the roof of the hotel one evening and the food and service there were also excellent. | en | positive |
The hotel has 2 swimming pools - a large one in the centre of the quadrangle formed by the hotel buildings and a small one on the roof of the hotel. | en | neutral |
Both were well maintained and clean and neither of them were very busy. | en | positive |
Two small criticisms 1. Despite the numerous settings on the control panel in our room the air conditioning operated in only two modes - either full power or off! | en | negative |
Hence the room was generally too hot or too cold. | en | negative |
2. The hotel reception forgot to pass on the message from our travel agent advising that our departure flight was delayed - until I approached the desk to inquire whether it was normal for our transit bus to be so late. | en | negative |
Notwithstanding the above this is a great hotel and I recommend it to anyone who is visiting Marrakech - although the serene and tranquil atmosphere might not work so well with boisterous children. | en | positive |
I spent four nights with my family in Aqua mirage club & hotel during school holidays in Morocco. | en | neutral |
The place is spacious and full of greenery and wonderful views. | en | positive |
There are many swimming pools that are suitable for all ages. | en | positive |
The children had fun in the water games. | en | positive |
There is also a children's club with entertainment activities. | en | positive |
As for the negatives we find excessive overcrowding and a long line in the restaurant. | en | negative |
We have been waiting for a very long time to be able to take a meal amid the screaming of young children who could not bear the burden of waiting. | en | negative |
The menu was almost unchanged during our stay. | en | negative |
The quality of the food is normal. | en | neutral |
As for juices and soft drinks a lot of water was added to it to make it sufficient for everyone which negatively affected its taste and made it non-drinkable. | en | negative |
As for the rooms they are generally clean but the bathrooms lack the necessary ventilation | en | negative |
Well we have just had a most wonderful 2 weeks at the Sol Oasis. | en | positive |
The reviews we read were unanimously positive and we must agree. | en | positive |
Being our first foreign holiday since Covid we only got our passports renewed this July we were rather apprehensive of even travelling anywhere let alone flying again to North Africa. | en | neutral |
But everything went well. | en | positive |
The hotel was refurbished last year and I can honestly say that we had no issues at all with anything at the hotel. | en | positive |
The room was excellent everything functioned perfectly including the lighting door entry bathroom and shower fridge and an ace foolproof safe. | en | positive |
The cleaner was lovely almost every day you could set your clock by the regularity of her visits plus her cheery smile. | en | positive |
Reception staff often a letdown were efficient and pleasant and so helpful. | en | positive |
Animation staff as unanimously praised by all reviewers were excellent and not pushy at all. | en | positive |
Sam the main man is virtually a mouth on legs! | en | neutral |
But in a pleasant way. | en | positive |
Top marks to Russ and his new wife Susu - what a lovely couple. | en | positive |
Had at least 3 meals with Russ and discussed everything under the sun. | en | neutral |
They got married on November 5th so we taught him the rhyme 'Remember Remember the 5th of November' so he will hopefully not forget their first anniversary. | en | neutral |
Serving staff in the dining area were all lovely but special praise for Hicham who even made proper English tea in a teapot for us along with some lovely strong but milky coffees. | en | positive |
Nothing was too mush trouble for him. | en | positive |
Naoual Ilham Zakaria Jallal and Miriam were lovely. | en | positive |
Special mention for Mohamed one of the evening waiters! | en | positive |
Food was superb even after 2 weeks we were still being surprised and amazed by the quality and variety. | en | positive |
Every meal included 5 or 6 tagines and other Moroccan dishes beef and chicken and turkey were beautiful we even had minute steaks one night. | en | positive |
Fish and crevettes were super. | en | positive |
There is provision for pizza lovers and lasagna plus chilli con carne etc but virtually the only Western food we ate was a few chips here and there! | en | neutral |
Desserts were very varied but the Moroccan night biscuits and meringues were amazing. | en | positive |
One of the downfalls of most all-inclusive breaks is the wine often cheap tacky stuff from huge casks. | en | negative |
But the wine at Sol Oasisi was of very high quaility - bottled in Spain you can even buy it on the internet! | en | positive |
White wine was comparable to what we use at home and how many times are you offered sparkling wine? | en | positive |
Beer was imported bottled in Portugal. | en | positive |
We enjoyed it. | en | positive |
The grounds are beautiful well tended and we watched with interest as 5 olive trees were brought in on a wagon and planted by the Spa. | en | positive |
Gardeners working every day. | en | positive |
Hicham the Tour Guide was most helpful certainly not pushy and helped us to confirm our return transfer via Whatsapp. | en | positive |
This being our 3rd visit to Marrakech we weren't really interested in tours but we went on the freebie half day trip to Marrakech and used the hotel shuttle vehicle to enjoy a private potter round parts of the Medina. | en | neutral |
The shuttles ran roughly every 1.5 hours bookable in advance. | en | neutral |
Fascinating to see parts of the city on your way to and from the Medina. | en | positive |
We both sadly went down with a cold plus sore throat several days after we arrived but managed to get some appropriate medication at a Pharmacy just about a mile away - the walk there and back was interesting and some of my highlight photos were taken in the housing development surrounding the Pharmacy. | en | neutral |
As with most hotels in Marrakech the hotel is roughly a 25 minute drive from the city and is located in virtually a wilderness but we enjoyed meeting up with local goat and sheep herders but what they find to eat was baffling! | en | neutral |
In conclusion I would just like to add that this being our first trip after Covid I was so pleased we went for 2 weeks rather than our customary 10 or 11 nights. | en | positive |
And would we go back? | en | neutral |
Certainly would probably the best and most restful holiday we have ever had. | en | positive |
Nice hotel clean and spacious rooms. | en | positive |
We had a family suit and there were just 2 of us. | en | neutral |
No shower caps so ladies bring your own. | en | negative |
Shower doors weren't great and resulted in lots of water on the bathroom floor. | en | negative |
Lots of food options and food was available at different parts of the hotel throughput the day. | en | positive |
Staff were superb and the entertainment team jet tours were excellent. | en | positive |
The gym is very basic and cost extra which isn't apparent when booking the hotel. | en | negative |
All in all pretty good value for money. | en | positive |
Great hotel in a great location. | en | positive |
Great service and very clean. | en | positive |
Many thanks to Imane Fatima and Malika from house keeping for finding my lost ring and returning it. | en | positive |
I was very happy to have it back. | en | positive |
Marrakech is an amazing place to visit and would totally recommend staying at the Mövenpick | en | positive |
If you go to Marrakech this is the place to stay the rooms are magnificent the details are everywhere. | en | positive |
The service is great the food is very good I do not recommend “La Grande Table Marocaine” it was the only place in Marrakech where me and my family did not eat well BUT the restaurant by the pool is delicious !!! | en | negative |
The Spa is also very beatifull the staff is very polite. | en | positive |
After traveling around Morocco at this point I found LMA a great way to end the trip. | en | positive |
I thought the hospitality of the people who worked at La Maison was specifically superb. | en | positive |
They were so accommodating and pleasant. | en | positive |
And they were proactive in being helpful in every conceivable service. | en | positive |
One particular time to note was they kept the hammam open later than usual to help us squeeze in last minute appts on our last night. | en | positive |
The cleaning was impeccable and the towels and sheets (often over looked items in hospitality) were amazing. | en | positive |
An amazing family resort with the friendliest staff we’ve come across. | en | positive |
Lili in the animation team always went out of her way to make sure the kids were having a good time. | en | positive |
The rooms are spacious and clear a good variety of food for adults and kids. | en | positive |
Aqua Parc is brilliant with an excellent kids section. | en | positive |
Would recommend for any family looking for an all inclusive get away. | en | positive |
Stayed here with group of friends. | en | neutral |
Nice place if you understand up front what you're getting and not getting: - international style nice upscale hotel. | en | positive |
Spacious lobby rooms and pool area. | en | positive |
- This is not a riad or "quaint and quirky" local place it's a Sofitel. | en | neutral |
But it's also not a Ritz Carlton. | en | neutral |
(it's funny to read the other reviews -- some people complaining that it's "not local/authentic enough" -- other people complaining that the food/drinks are "too expensive" -- and yet others complaining that the service wasn't awesome enough. | en | negative |
Look it's an mid-upper-tier Euro style hotel period with all the pros and cons that implies.) | en | neutral |
- food & drinks are not cheap (see previous point of this is an "international style hotel"). | en | negative |
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