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However they do have a range European/American food items for when you're tired of Moroccan style food/tagines etc. are homesick or just physically sick and want comfort food.
en
positive
Food quality was OK not great but can be good to have familiar options.
en
neutral
- close enough to the old town to walk but why bother when you get get a cab for cheap at the front door (ask at the hotel what the price should be before you get in the cab).
en
positive
- too far from most other locations to easily walk there for dinner.
en
negative
So if you come back to hotel to rest before dinner you will likely need to either stay in hotel to eat or take a taxi to/from another location.
en
neutral
- nice for coming back and relaxing if you are overdosing on culture clash or sensory overload from traveling in Morroco.
en
positive
Quiet spacious both inside and outside (garden/pool) areas to relax.
en
positive
- good for traveling families with money due to the pool and courtyard areas where kids can play.
en
positive
- note: none of the above comes cheap.
en
negative
So whether you will like this place depends on whether you value what it can offer in this location at this price.
en
neutral
Spent 3 nights at Tikida Gardens on a two centre trip with Thomson.
en
neutral
The hotel is completely self contained just outside the city and there's no where to go outside the hotel grounds but there is a mini bus that runs into the city.
en
neutral
Unfortunately it doesn't run very often and amazingly it's not air conditioned with the windows down it's like sitting in front of a very hot hair drier!
en
negative
The hotel is very clean and in good condition although the bedrooms are very disappointing.
en
negative
If the rooms were the same quality as the rest of the hotel they would be fine.
en
neutral
I don't see how this is 4 * and Thomson platinum but it's not bad.
en
neutral
Staff are great and very helpful.
en
positive
Water is free to collect from reception whenever you need and there's a small fridge in the room to keep it cool.
en
positive
The hotel grounds are beautifully maintained and a nice stroll.
en
positive
The pool is too small (too busy for me to go in) and you've no chance of a sun bed unless you want to get down there and throw the towel over one at 7:30am.
en
negative
Food is good plenty of choice although all inclusive always means it's very busy and a little like a canteen no long leisurely dinners here but you can reserve a table in a separate restaurant for full service if you want to (it's a much reduced menu and with kids I didn't bother).
en
neutral
Marrakech is a great experience and the hotel fits the bill.
en
positive
One big improvement - get the mini bus to drop off in the old town and not leave you a 25 minute walk into the old town it's far far too hot for the walk!
en
negative
We have thoroughly enjoyed the stay in Eden Andalou with 2 kids and we are considering coming back here.
en
positive
I read some bad reviews before going and nothing turned out to be true!
en
positive
This makes me wonder if people were lying or the hotel has done its best to change everything that people complained about.
en
positive
We have used SPA facilities on the rainy days and during the sunshine warm pool outside is such a fun for kids.
en
positive
Only one aquapark slide-group is working in the winter but it was plenty enough and we knew to expect this.
en
neutral
We got a way quieter time in exchange to a season when everything is working (and crowded).
en
positive
We received a dinner into our room upon late arrival - they offered this even without asking.
en
positive
There IS a kettle cups glasses and plenty of water every day in the room.
en
positive
Room is cleaned and towels changed every day - whether you put a tag out or not.
en
positive
The food is varied every day and there are specials made in barbeque.
en
positive
It is only the same if you always visit pasta/pancake and tahini stand all the time.
en
neutral
But there are 4 bars + outside stands serving the food and we found something new in the specials - absolutely delicious all the time.
en
positive
The deserts bar is varied every day as well and we have enjoyed too much of everything for sure.
en
positive
Moroccan cuisine is splendid and the chefs of this resort make sure to represent it right.
en
positive
They even served a char grilled whole lamb one evening.
en
positive
The drinks and coffee/tea are available ALL day from the Sun Bar if the restaurant is at break.
en
positive
On our last day we checked out after breakfast but only had our flight late at night - so we were offered a lunch after a checkout - again even without asking.
en
positive
Kids loved the stay.
en
positive
Once they get hold of a concept of how to use the food bars and pick their favourite foods - they are able to serve themselves so easily.
en
positive
They enjoyed the activities and pools and are so sad to be home :)
en
positive
And there are no good words enough to describe the staff doing their best all the time.
en
positive
Biggest thank you for each and every one of them.
en
positive
The activities and entertainment were fantastic - we did aqua aerobics every day and was a lot of the day and the team worked hard to look after us around the pool.
en
positive
The night activities were equally as fun and we really enjoyed especially Tittif the legend.
en
positive
This was our first visit to Marrakech and the Red Hotel was in a good location with plenty of taxis around as well as numerous local busses which we used to get to and from Jemaa el-Fnaa most evenings.
en
positive
Check in was smooth and we was given a room on the 5th floorroom was clean and the terrace balcony was huge!
en
positive
There are double sliding patio doors and once closed it was very quiet giving how much traffic passes the hotel.
en
positive
Breakfast was the usual continental with hard boiled eggs and a few other local hot dishes of pulses and various vegetables the staff here cleared tables speedily and very pleasant.
en
positive
The pool was huge with plenty of room never had a problem getting sun loungers and the pool guys would put up umbrellas if you needed them and always had time to chat.
en
positive
The poolside restaurant served a mix of salads and pizzas all reasonably priced staff here were very pleasant and special mention to Jalaal who gave us some great information about Morocco and it’s culture as well as Mr Osama the doorman who greeted us with a handshake each time we was leaving and entering the hotel.
en
positive
We had a pleasant stay and will stay at the Red Hitel next time we visit Marrakech
en
positive
Not long back from 10 days at this hotel.
en
neutral
Our room was perfect for our needs and spotlessly clean to boot though I should say that at a time when most hotels quite correctly encourage you to reuse towels for environmental reasons it was unusual to have these unnecessarily replaced every day.
en
positive
The 50 metre pool meant that at no time did it ever feel crowded.
en
positive
The hotel is perfectly positioned only being around 15-20 minutes from both the airport and the souk.
en
positive
The concierge Sharif was extremely helpful and with the rare exception the same could also be said for the vast majority of the staff.
en
positive
The food was excellent in the buffet with a wide array of choice that unusually was not just repeated on rota after 7 days.
en
positive
The chefs were especially enthusiastic about Moroccan dishes and with good cause as for the most part they were delicious.
en
positive
Special mention should go to the dessert chefs.
en
neutral
More often than not at all inclusive hotels the desserts are of the processed variety where they look nice but are pretty tasteless and simply not worth the calories.
en
negative
The homemade offerings here were a notable exception looking and more particularly tasting wonderful so much so that our bathroom scales were clearly malfunctioning by the time we returned home.
en
positive
Breakfast was the weakest of the meals.
en
negative
It was okay but could certainly benefit from a greater choice of cereals and accompanying nuts together with fish and an option for poached eggs outside of the omelettes and fried/hard boiled eggs on offer.
en
negative
We did eat on one occasion at the Moroccan restaurant but strangely this was the most disappointing of all our meals.
en
negative
A tagine of just meat with no accompanying vegetables was very odd and the meal took far too long between courses with chairs that didn’t lend themselves to being sat on for such a lengthy period.
en
negative
It was also disappointing to be charged a supplement for the meal which wasn’t made clear at the time of booking.
en
negative
One star is deducted for several reasons.
en
negative
Firstly we found the wi-fi to be frustratingly poor constantly having to rotate it between the three available choices and often none of these worked.
en
negative
Secondly the DJ by the pool who played often repeated music in the mornings and afternoons would sometimes have the volume up annoyingly loud and I did have to ask him to turn it down as we were struggling to hear ourselves talk.
en
negative
It would also be fair to say that the choice of music often did not suit the demographic of the audience.
en
negative
Lastly (and whilst I appreciate this will not be a problem for many people whilst on holiday) the gym facilities were really poor with much of the equipment broken and with a woefully inadequate air conditioning system in the two areas.
en
negative
All in all though a hugely enjoyable stay.
en
positive
A week in Marrakech in early February to get away from a cold drab UK but what happened?
en
negative
A cold rainy Marrakech.
en
negative
The hotel was excellent though immaculately clean and with a lovely swimming pool in the center surrounded by the rooms many with balconies.
en
positive
Far too cold to swim it was 8C most days but cheered up by Thursday and Friday.
en
negative
a pleasant poolside restaurant for snacky-type food although bitterly cold in the evening when the patio heaters were hopelessly trying to keep the open sided restaurant warm.
en
negative
My wife and I were to only residents to use this restaurant all week.
en
neutral
We did also eat in the Moroccan Restaurant a few yards away (I think there were at least four restaurants in the hotel which is shared with the Opera Hotel).
en
neutral
The manager was Ibrahim ('Brian') who was excellent company and when things were quiet chatted to us about his country.
en
positive
DO NOT catch taxis.
en
negative
We could one twice and each time the cost back to the hotel from the old town was 80 diram (£8) and the driver never had change.
en
negative
Excellent single decker buses run from just along the main road from the hotel to the old town and cost just 4 diram.
en
positive
Just pay the driver the 4 and no need to state a destination.
en
neutral
The route numbers are 5 10 14 66.
en
neutral
By Friday the sun came out and the temperature rose to 18C.
en
positive
We also ate at the Bella Italia upstairs when it was too rainy to walk elsewhere.
en
neutral
Go to their TA page to see what we thought.
en
neutral
After 13 hours of travel arriving at Les Borjs de la Kasbah was like arriving at an oasis in the midst of the busy medina.
en
positive
We were greeted by the hotel director and promptly taken to the lovely courtyard for some mint tea and pastries.
en
positive
The hotel was beautiful and the room was clean and spacious just like the website photos.
en
positive
We stayed 2 nights and had three meals in the hotel and the food and service was impeccable.
en
positive
Our 8 year old son was especially impressed by the 5 different types of moroccan pancakes freshly cooked at the breakfast buffet.
en
positive
Every request we made of the staff was met with a "no problem sir" response and we ended up booking a full day walking tour of the Medina (highly recommended) through the hotel.
en
positive
After leaving Les Borjs we went on a 3 day/2 night Sahara desert tour (also highly recommended) and returned to Marrakech and stayed at the Kenzi Club Agdal Medina which was a big mistake.
en
negative
Had we known we would have returned to la Kasbah for our final night in Marrakech.
en
positive
Marrakech is fantastic.
es
positive