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However they do have a range European/American food items for when you're tired of Moroccan style food/tagines etc. are homesick or just physically sick and want comfort food.
|
en
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positive
|
Food quality was OK not great but can be good to have familiar options.
|
en
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neutral
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- close enough to the old town to walk but why bother when you get get a cab for cheap at the front door (ask at the hotel what the price should be before you get in the cab).
|
en
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positive
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- too far from most other locations to easily walk there for dinner.
|
en
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negative
|
So if you come back to hotel to rest before dinner you will likely need to either stay in hotel to eat or take a taxi to/from another location.
|
en
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neutral
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- nice for coming back and relaxing if you are overdosing on culture clash or sensory overload from traveling in Morroco.
|
en
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positive
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Quiet spacious both inside and outside (garden/pool) areas to relax.
|
en
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positive
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- good for traveling families with money due to the pool and courtyard areas where kids can play.
|
en
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positive
|
- note: none of the above comes cheap.
|
en
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negative
|
So whether you will like this place depends on whether you value what it can offer in this location at this price.
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en
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neutral
|
Spent 3 nights at Tikida Gardens on a two centre trip with Thomson.
|
en
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neutral
|
The hotel is completely self contained just outside the city and there's no where to go outside the hotel grounds but there is a mini bus that runs into the city.
|
en
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neutral
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Unfortunately it doesn't run very often and amazingly it's not air conditioned with the windows down it's like sitting in front of a very hot hair drier!
|
en
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negative
|
The hotel is very clean and in good condition although the bedrooms are very disappointing.
|
en
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negative
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If the rooms were the same quality as the rest of the hotel they would be fine.
|
en
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neutral
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I don't see how this is 4 * and Thomson platinum but it's not bad.
|
en
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neutral
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Staff are great and very helpful.
|
en
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positive
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Water is free to collect from reception whenever you need and there's a small fridge in the room to keep it cool.
|
en
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positive
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The hotel grounds are beautifully maintained and a nice stroll.
|
en
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positive
|
The pool is too small (too busy for me to go in) and you've no chance of a sun bed unless you want to get down there and throw the towel over one at 7:30am.
|
en
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negative
|
Food is good plenty of choice although all inclusive always means it's very busy and a little like a canteen no long leisurely dinners here but you can reserve a table in a separate restaurant for full service if you want to (it's a much reduced menu and with kids I didn't bother).
|
en
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neutral
|
Marrakech is a great experience and the hotel fits the bill.
|
en
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positive
|
One big improvement - get the mini bus to drop off in the old town and not leave you a 25 minute walk into the old town it's far far too hot for the walk!
|
en
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negative
|
We have thoroughly enjoyed the stay in Eden Andalou with 2 kids and we are considering coming back here.
|
en
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positive
|
I read some bad reviews before going and nothing turned out to be true!
|
en
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positive
|
This makes me wonder if people were lying or the hotel has done its best to change everything that people complained about.
|
en
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positive
|
We have used SPA facilities on the rainy days and during the sunshine warm pool outside is such a fun for kids.
|
en
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positive
|
Only one aquapark slide-group is working in the winter but it was plenty enough and we knew to expect this.
|
en
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neutral
|
We got a way quieter time in exchange to a season when everything is working (and crowded).
|
en
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positive
|
We received a dinner into our room upon late arrival - they offered this even without asking.
|
en
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positive
|
There IS a kettle cups glasses and plenty of water every day in the room.
|
en
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positive
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Room is cleaned and towels changed every day - whether you put a tag out or not.
|
en
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positive
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The food is varied every day and there are specials made in barbeque.
|
en
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positive
|
It is only the same if you always visit pasta/pancake and tahini stand all the time.
|
en
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neutral
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But there are 4 bars + outside stands serving the food and we found something new in the specials - absolutely delicious all the time.
|
en
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positive
|
The deserts bar is varied every day as well and we have enjoyed too much of everything for sure.
|
en
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positive
|
Moroccan cuisine is splendid and the chefs of this resort make sure to represent it right.
|
en
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positive
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They even served a char grilled whole lamb one evening.
|
en
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positive
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The drinks and coffee/tea are available ALL day from the Sun Bar if the restaurant is at break.
|
en
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positive
|
On our last day we checked out after breakfast but only had our flight late at night - so we were offered a lunch after a checkout - again even without asking.
|
en
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positive
|
Kids loved the stay.
|
en
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positive
|
Once they get hold of a concept of how to use the food bars and pick their favourite foods - they are able to serve themselves so easily.
|
en
|
positive
|
They enjoyed the activities and pools and are so sad to be home :)
|
en
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positive
|
And there are no good words enough to describe the staff doing their best all the time.
|
en
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positive
|
Biggest thank you for each and every one of them.
|
en
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positive
|
The activities and entertainment were fantastic - we did aqua aerobics every day and was a lot of the day and the team worked hard to look after us around the pool.
|
en
|
positive
|
The night activities were equally as fun and we really enjoyed especially Tittif the legend.
|
en
|
positive
|
This was our first visit to Marrakech and the Red Hotel was in a good location with plenty of taxis around as well as numerous local busses which we used to get to and from Jemaa el-Fnaa most evenings.
|
en
|
positive
|
Check in was smooth and we was given a room on the 5th floorroom was clean and the terrace balcony was huge!
|
en
|
positive
|
There are double sliding patio doors and once closed it was very quiet giving how much traffic passes the hotel.
|
en
|
positive
|
Breakfast was the usual continental with hard boiled eggs and a few other local hot dishes of pulses and various vegetables the staff here cleared tables speedily and very pleasant.
|
en
|
positive
|
The pool was huge with plenty of room never had a problem getting sun loungers and the pool guys would put up umbrellas if you needed them and always had time to chat.
|
en
|
positive
|
The poolside restaurant served a mix of salads and pizzas all reasonably priced staff here were very pleasant and special mention to Jalaal who gave us some great information about Morocco and it’s culture as well as Mr Osama the doorman who greeted us with a handshake each time we was leaving and entering the hotel.
|
en
|
positive
|
We had a pleasant stay and will stay at the Red Hitel next time we visit Marrakech
|
en
|
positive
|
Not long back from 10 days at this hotel.
|
en
|
neutral
|
Our room was perfect for our needs and spotlessly clean to boot though I should say that at a time when most hotels quite correctly encourage you to reuse towels for environmental reasons it was unusual to have these unnecessarily replaced every day.
|
en
|
positive
|
The 50 metre pool meant that at no time did it ever feel crowded.
|
en
|
positive
|
The hotel is perfectly positioned only being around 15-20 minutes from both the airport and the souk.
|
en
|
positive
|
The concierge Sharif was extremely helpful and with the rare exception the same could also be said for the vast majority of the staff.
|
en
|
positive
|
The food was excellent in the buffet with a wide array of choice that unusually was not just repeated on rota after 7 days.
|
en
|
positive
|
The chefs were especially enthusiastic about Moroccan dishes and with good cause as for the most part they were delicious.
|
en
|
positive
|
Special mention should go to the dessert chefs.
|
en
|
neutral
|
More often than not at all inclusive hotels the desserts are of the processed variety where they look nice but are pretty tasteless and simply not worth the calories.
|
en
|
negative
|
The homemade offerings here were a notable exception looking and more particularly tasting wonderful so much so that our bathroom scales were clearly malfunctioning by the time we returned home.
|
en
|
positive
|
Breakfast was the weakest of the meals.
|
en
|
negative
|
It was okay but could certainly benefit from a greater choice of cereals and accompanying nuts together with fish and an option for poached eggs outside of the omelettes and fried/hard boiled eggs on offer.
|
en
|
negative
|
We did eat on one occasion at the Moroccan restaurant but strangely this was the most disappointing of all our meals.
|
en
|
negative
|
A tagine of just meat with no accompanying vegetables was very odd and the meal took far too long between courses with chairs that didn’t lend themselves to being sat on for such a lengthy period.
|
en
|
negative
|
It was also disappointing to be charged a supplement for the meal which wasn’t made clear at the time of booking.
|
en
|
negative
|
One star is deducted for several reasons.
|
en
|
negative
|
Firstly we found the wi-fi to be frustratingly poor constantly having to rotate it between the three available choices and often none of these worked.
|
en
|
negative
|
Secondly the DJ by the pool who played often repeated music in the mornings and afternoons would sometimes have the volume up annoyingly loud and I did have to ask him to turn it down as we were struggling to hear ourselves talk.
|
en
|
negative
|
It would also be fair to say that the choice of music often did not suit the demographic of the audience.
|
en
|
negative
|
Lastly (and whilst I appreciate this will not be a problem for many people whilst on holiday) the gym facilities were really poor with much of the equipment broken and with a woefully inadequate air conditioning system in the two areas.
|
en
|
negative
|
All in all though a hugely enjoyable stay.
|
en
|
positive
|
A week in Marrakech in early February to get away from a cold drab UK but what happened?
|
en
|
negative
|
A cold rainy Marrakech.
|
en
|
negative
|
The hotel was excellent though immaculately clean and with a lovely swimming pool in the center surrounded by the rooms many with balconies.
|
en
|
positive
|
Far too cold to swim it was 8C most days but cheered up by Thursday and Friday.
|
en
|
negative
|
a pleasant poolside restaurant for snacky-type food although bitterly cold in the evening when the patio heaters were hopelessly trying to keep the open sided restaurant warm.
|
en
|
negative
|
My wife and I were to only residents to use this restaurant all week.
|
en
|
neutral
|
We did also eat in the Moroccan Restaurant a few yards away (I think there were at least four restaurants in the hotel which is shared with the Opera Hotel).
|
en
|
neutral
|
The manager was Ibrahim ('Brian') who was excellent company and when things were quiet chatted to us about his country.
|
en
|
positive
|
DO NOT catch taxis.
|
en
|
negative
|
We could one twice and each time the cost back to the hotel from the old town was 80 diram (£8) and the driver never had change.
|
en
|
negative
|
Excellent single decker buses run from just along the main road from the hotel to the old town and cost just 4 diram.
|
en
|
positive
|
Just pay the driver the 4 and no need to state a destination.
|
en
|
neutral
|
The route numbers are 5 10 14 66.
|
en
|
neutral
|
By Friday the sun came out and the temperature rose to 18C.
|
en
|
positive
|
We also ate at the Bella Italia upstairs when it was too rainy to walk elsewhere.
|
en
|
neutral
|
Go to their TA page to see what we thought.
|
en
|
neutral
|
After 13 hours of travel arriving at Les Borjs de la Kasbah was like arriving at an oasis in the midst of the busy medina.
|
en
|
positive
|
We were greeted by the hotel director and promptly taken to the lovely courtyard for some mint tea and pastries.
|
en
|
positive
|
The hotel was beautiful and the room was clean and spacious just like the website photos.
|
en
|
positive
|
We stayed 2 nights and had three meals in the hotel and the food and service was impeccable.
|
en
|
positive
|
Our 8 year old son was especially impressed by the 5 different types of moroccan pancakes freshly cooked at the breakfast buffet.
|
en
|
positive
|
Every request we made of the staff was met with a "no problem sir" response and we ended up booking a full day walking tour of the Medina (highly recommended) through the hotel.
|
en
|
positive
|
After leaving Les Borjs we went on a 3 day/2 night Sahara desert tour (also highly recommended) and returned to Marrakech and stayed at the Kenzi Club Agdal Medina which was a big mistake.
|
en
|
negative
|
Had we known we would have returned to la Kasbah for our final night in Marrakech.
|
en
|
positive
|
Marrakech is fantastic.
|
es
|
positive
|
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