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* you can move to sfia 9 when you are ready - sfia 8 skill descriptions will still be available to use. * previous sfia assessments or skills mapping are not impacted by this change. [click to learn why sfia skills are not defined at all 7 levels.](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) ### show/hide extra descriptions and levels. keywords[new level](https://sfia-online.org/en/@@search?subject%3alist=new%20level) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ### related sfia skills [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis) [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management) [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture) [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture) [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement) [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis) [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management) [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal) [bid/proposal management](https://sfia-online.org/en/sfia-9/skills/bid-proposal-management) ### short links to this skill * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/skillcode/8/feas) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025 |
| new skill | | | [asset management](https://sfia-online.org/en/sfia-9/skills/asset-management "skill") | asmg | managing the full lifecycle of assets from acquisition, operation, maintenance to disposal. | new skill, split | | | [incident management](https://sfia-online.org/en/sfia-9/skills/incident-management "skill") | usup | coordinating responses to a diverse range of incidents to minimise negative impacts and quickly restore services. | new skill | | | [infrastructure operations](https://sfia-online.org/en/sfia-9/skills/infrastructure-operations "skill") | itop | provisioning, deploying, configuring, operating and optimising technology infrastructure across physical, virtual and cloud-based environments. | | | | [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management "skill") | etmg | delivering management, advisory and administrative services to support the development of knowledge, skills and competencies. | | | | [technology service management](https://sfia-online.org/en/sfia-9/skills/technology-service-management "skill") | itmg | managing the provision of technology-based services to meet defined organisational needs |
| small change | | | [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance "skill") | quas | assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met. | small change | | | [service acceptance](https://sfia-online.org/en/sfia-9/skills/service-acceptance "skill") | seac | managing the process to obtain formal confirmation that service acceptance criteria have been met. | small change | | | [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture "skill") | arch | developing and communicating a multi-dimensional solution architecture to deliver agreed business outcomes. | small change | | | [sustainability](https://sfia-online.org/en/sfia-9/skills/sustainability "skill") | sust | advising and leading sustainability initiatives to reduce environmental impact and ensure compliance with relevant standards and regulations |
| auto | | | [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence "generic_attribute") | the reach and impact of your decisions and actions, both within and outside the organisation. | comp | | | [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge "generic_attribute") | the depth and breadth of understanding required to perform and influence work effectively. | comm | | | [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement "generic_attribute") | continuously identifying opportunities to refine work practices, processes, products, or services for greater efficiency and impact. | impm | | | [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity "generic_attribute") | generating and applying innovative ideas to enhance processes, solve problems and drive organisational success. | decm | | | [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset "generic_attribute") | embracing and effectively using digital tools and technologies to enhance performance and productivity. | digi | | | [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership "generic_attribute") | guiding and influencing individuals or teams to align actions with strategic goals and drive positive outcomes. | lead | | | [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning "generic_attribute") | continuously acquiring new knowledge and skills to enhance personal and organisational performance |
exercises considerable personal responsibility and autonomy. exercises considerable personal responsibility and autonomy. is fully accountable for actions taken and decisions made, both by self and others to whom responsibilities have been assigned |
leads collaboration with a diverse range of stakeholders across competing objectives within the organisation.builds strong, influential connections with key internal and external contacts at senior management/technical leader level anticipates and leads in addressing problems and opportunities that may impact organisational objectives, establishing a strategic approach and allocating resources. promotes the application of knowledge to support strategic imperatives.actively develops their strategic and technical leadership skills and leads the development of skills in their area of accountability. * builds strong, influential connections with key internal and external contacts at senior management/technical leader level ##### problem-solving * anticipates and leads in addressing problems and opportunities that may impact organisational objectives, establishing a strategic approach and allocating resources. * actively develops their strategic and technical leadership skills and leads the development of skills in their area of accountability |
people and skills — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/en) * [français (canada)](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/fr-ca) * [中文](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/zh) * [русский](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. skills — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/de) * [español](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/es) * [français](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/nl) * [polski](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/pl) * [português](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/ar) * [中文](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/ja) * [русский](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [skills](https://sfia-online.org/en/sfia-9/skills) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. generic attributes, business skills and behavioural factors — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/de) * [español](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/es) * [français](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/nl) * [polski](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/pl) * [português](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/ar) * [中文](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/ja) * [русский](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. skills management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/de) * [español](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/es) * [français](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/nl) * [polski](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/pl) * [português](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ar) * [中文](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ja) * [русский](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. skills management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. people and skills — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 behavioural factors in sfia 8 business skills style — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/de) * [español](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/es) * [français](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/nl) * [polski](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/pl) * [português](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/ar) * [中文](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/ja) * [русский](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 skills directory a–z — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/de) * [español](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/es) * [français](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/nl) * [polski](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/pl) * [português](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/ar) * [中文](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/ja) * [русский](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 agile skills — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/de) * [español](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/es) * [français](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/nl) * [polski](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/pl) * [português](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/ar) * [中文](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/ja) * [русский](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1 |
initiates and influences strategic objectives and assigns responsibilities. ##### planning * initiates and influences strategic objectives and assigns responsibilities. delegates authority and responsibility for strategic business objectives. manages inter-relationships between impacted parties and strategic imperatives, recognising the broader business context and drawing accurate conclusions when resolving problems |
stakeholder management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/de) * [español](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/es) * [français](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/nl) * [polski](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pl) * [português](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ar) * [中文](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ja) * [русский](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. governance, risk and compliance — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. financial and value management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/en?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. stakeholder management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. financial and value management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/de) * [español](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/es) * [français](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/nl) * [polski](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/pl) * [português](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/ar) * [中文](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/ja) * [русский](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. governance, risk and compliance — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/de) * [español](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/es) * [français](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/nl) * [polski](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/pl) * [português](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ar) * [中文](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ja) * [русский](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1 |
data and analytics data and analytics https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:data and analytics data and analytics ================== none [data management](https://sfia-online.org/en/sfia-9/skills/data-management)datm ------------------------------------------------------------------------------- developing and implementing plans, policies and practices that control, protect and optimise the value and governance of data assets. [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics)daan ----------------------------------------------------------------------------- enabling data-driven decision making by extracting, analysing and communicating insights from structured and unstructured data. ### data science, data engineering and analytics skills at a glance the[skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/?path=/glance)provides a one-page summary of the[sfia big data/data science related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/?path=/glance) ### how to use the data science, data engineering and analytics view we have also [published advice and guidance to help you use sfia and the data science, data engineering and analytics view.](https://sfia-online.org/en/tools-and-resources/sfia-views/big-data-data-science-skills-in-sfia)these pages are in english only. | new skill | | | [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics "skill") | daan | enabling data-driven decision making by extracting, analysing and communicating insights from structured and unstructured data. data and analytics data and analytics https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:data and analytics skills at a glance ================== skills by category | skill | levels | | --- | --- | | [data management](https://sfia-online.org/en/sfia-9/skills/data-management)datm | | 2 | 3 | 4 | 5 | 6 | | | [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design)dtan | | 2 | 3 | 4 | 5 | | | | [database design](https://sfia-online.org/en/sfia-9/skills/database-design)dbds | | 2 | 3 | 4 | 5 | | | | [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics)daan | | 2 | 3 | 4 | 5 | 6 | 7 | | [data science](https://sfia-online.org/en/sfia-9/skills/data-science)dats | | 2 | 3 | 4 | 5 | 6 | | | [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning)mlng | | 2 | 3 | 4 | 5 | 6 | | | [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence)bint | | 2 | 3 | 4 | 5 | | | | [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering)deng | | 2 | 3 | 4 | 5 | 6 | | | [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation)visl | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions/?path=/glance) * [data management](https://sfia-online.org/en/sfia-9/skills/data-management) * [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design) * [database design](https://sfia-online.org/en/sfia-9/skills/database-design) * [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics) * [data science](https://sfia-online.org/en/sfia-9/skills/data-science) * [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning) * [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence) * [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering) * [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025 |
these views address the interests of specific professional disciplines, industry topics and framework users.https://sfia-online.org/en/sfia-9/sfia-views https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 views ============ sfia views present the contents of sfia from different viewpoints. sfia 9 documents sfia 9 documents download the comprehensive and freely available sfia 9 documentation.https://sfia-online.org/en/sfia-9/documentation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 documents ================ download the comprehensive and freely available sfia 9 documentation. **** **available to download...** * 2 high quality reference pdfs * the sfia 9 framework reference in pdf * about sfia - guidance for the use of the sfia standard in pdf * an pdf visual chart summarising sfia 9 skills and responsibilities in interactive pdf * an excel spreadsheet containing the complete text of sfia 9 skill descriptions, levels of responsibilities, generic attributes and behavioural factors. these views address the interests of specific professional disciplines, industry topics and framework users.https://sfia-online.org/en/sfia-9/sfia-views https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 views ============ sfia views present the contents of sfia from different viewpoints |
* * * supports option identification and feasibility assessment. identifies the range of possible options. undertakes short-listing of options and feasibility assessment |
security services security services https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:security services security services ================= none [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt ------------------------------------------------------------------------------------------------------------- manages identity verification and access permissions within organisational systems and environments. | guidance notes | | | [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management "skill") | iamt | manages identity verification and access permissions within organisational systems and environments. security services security services https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:security services skills at a glance ================== skills by category | skill | levels | | --- | --- | | [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt | 1 | 2 | 3 | 4 | 5 | 6 | | | [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad | 1 | 2 | 3 | 4 | 5 | 6 | | | [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment)vuas | | 2 | 3 | 4 | 5 | | | | [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics)dgfs | | 2 | 3 | 4 | 5 | 6 | | | [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation)crim | | 2 | 3 | 4 | 5 | 6 | | | [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations)ocop | | 2 | 3 | 4 | 5 | 6 | | | [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing)pent | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations/?path=/glance) * [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management) * [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations) * [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment) * [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics) * [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation) * [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations) * [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025 |
sfia 9 software engineering competencies sfia 9 software engineering competencies we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies.https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 software engineering competencies sfia 9 software engineering competencies ======================================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies. sfia 9 software engineering competencies sfia 9 software engineering competencies we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies.https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 software engineering competencies skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [core software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies) | [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm | | 2 | 3 | 4 | 5 | 6 | | | | [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn | | 2 | 3 | 4 | 5 | 6 | | | | [software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn | | 2 | 3 | 4 | 5 | 6 | | | | [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog | | 2 | 3 | 4 | 5 | 6 | | | | [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint | | 2 | 3 | 4 | 5 | 6 | | | | [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd | | 2 | 3 | 4 | 5 | 6 | | | | [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl | | 2 | 3 | 4 | 5 | 6 | | | | [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management)cfmg | | 2 | 3 | 4 | 5 | 6 | | | | [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test | 1 | 2 | 3 | 4 | 5 | 6 | | | | [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts | 1 | 2 | 3 | 4 | 5 | 6 | | | | [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment)relm | | 2 | 3 | 4 | 5 | 6 | | | | [deployment](https://sfia-online.org/en/sfia-9/skills/deployment)depl | | 2 | 3 | 4 | 5 | 6 | | | | [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas | | 2 | 3 | 4 | 5 | 6 | | | | [measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas | | 2 | 3 | 4 | 5 | 6 | | | | [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen | | 2 | 3 | 4 | 5 | 6 | | | | [application support](https://sfia-online.org/en/sfia-9/skills/application-support)asup | | 2 | 3 | 4 | 5 | | | | [software engineering management competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/software-engineering-management-competencies) | [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management)dlmg | | | | 4 | 5 | 6 | 7 | | | [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering)slen | | | 3 | 4 | 5 | 6 | 7 | | | [project management](https://sfia-online.org/en/sfia-9/skills/project-management)prmg | | | | 4 | 5 | 6 | 7 | | | [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod | | 2 | 3 | 4 | 5 | 6 | | | | [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment)sfas | | | | 4 | 5 | 6 | | | | [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development)ocdv | | | | | 5 | 6 | 7 | | [related enterprise it competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/related-enterprise-it-competencies) | [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis)busa | | 2 | 3 | 4 | 5 | 6 | | | | [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment)feas | | 2 | 3 | 4 | 5 | 6 | | | | [user research](https://sfia-online.org/en/sfia-9/skills/user-research)urch | | 2 | 3 | 4 | 5 | 6 | | | | [user experience analysis](https://sfia-online.org/en/sfia-9/skills/user-experience-analysis)unan | | 2 | 3 | 4 | 5 | | | | | [user experience design](https://sfia-online.org/en/sfia-9/skills/user-experience-design)hcev | | 2 | 3 | 4 | 5 | 6 | | | | [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture)arch | | | | 4 | 5 | 6 | | | | [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design)dtan | | 2 | 3 | 4 | 5 | | | | | [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing)prts | 1 | 2 | 3 | 4 | 5 | 6 | | | | [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing)bpts | | 2 | 3 | 4 | 5 | 6 | | | | [user experience evaluation](https://sfia-online.org/en/sfia-9/skills/user-experience-evaluation)usev | | 2 | 3 | 4 | 5 | 6 | | | | [service acceptance](https://sfia-online.org/en/sfia-9/skills/service-acceptance)seac | | | 3 | 4 | 5 | 6 | | | | [change control](https://sfia-online.org/en/sfia-9/skills/change-control)chmg | | 2 | 3 | 4 | 5 | 6 | | | | [incident management](https://sfia-online.org/en/sfia-9/skills/incident-management)usup | 1 | 2 | 3 | 4 | 5 | 6 | | | | [problem management](https://sfia-online.org/en/sfia-9/skills/problem-management)pbmg | | 2 | 3 | 4 | 5 | | | | | [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management)pomg | | | | | 5 | 6 | 7 | | | [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal)inva | | | | 4 | 5 | 6 | | | | [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management)pgmg | | | | | | 6 | 7 | | | [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod | | 2 | 3 | 4 | 5 | 6 | | | | [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management)benm | | | 3 | 4 | 5 | 6 | | | | [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management)rlmt | | | | 4 | 5 | 6 | 7 | | | [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing)resc | | 2 | 3 | 4 | 5 | 6 | | | | [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management)pemt | | | | 4 | 5 | 6 | | | | [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development)pdsv | | | | 4 | 5 | 6 | | | | [governance](https://sfia-online.org/en/sfia-9/skills/governance)govn | | | | | | 6 | 7 | | | [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp | | 2 | 3 | 4 | 5 | 6 | 7 | | | [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management)itcm | | 2 | 3 | 4 | 5 | 6 | 7 | | | [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management)fmit | | | | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance) * [core software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies) * [software engineering management competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/software-engineering-management-competencies) * [related enterprise it competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/related-enterprise-it-competencies) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies) 5 |
[delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6. delivery and operation delivery and operation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:delivery and operation skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) | [technology service management](https://sfia-online.org/en/sfia-9/skills/technology-service-management)itmg | | | | | 5 | 6 | 7 | | | [application support](https://sfia-online.org/en/sfia-9/skills/application-support)asup | | 2 | 3 | 4 | 5 | | | | | [infrastructure operations](https://sfia-online.org/en/sfia-9/skills/infrastructure-operations)itop | 1 | 2 | 3 | 4 | 5 | | | | | [system software administration](https://sfia-online.org/en/sfia-9/skills/system-software-administration)sysp | | 2 | 3 | 4 | 5 | | | | | [network support](https://sfia-online.org/en/sfia-9/skills/network-support)ntas | 1 | 2 | 3 | 4 | 5 | | | | | [systems installation and removal](https://sfia-online.org/en/sfia-9/skills/systems-installation-removal)hsin | 1 | 2 | 3 | 4 | 5 | | | | | [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management)cfmg | | 2 | 3 | 4 | 5 | 6 | | | | [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment)relm | | 2 | 3 | 4 | 5 | 6 | | | | [deployment](https://sfia-online.org/en/sfia-9/skills/deployment)depl | | 2 | 3 | 4 | 5 | 6 | | | | [storage management](https://sfia-online.org/en/sfia-9/skills/storage-management)stmg | | 2 | 3 | 4 | 5 | 6 | | | | [facilities management](https://sfia-online.org/en/sfia-9/skills/facilities-management)dcma | | 2 | 3 | 4 | 5 | 6 | | | [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) | [service level management](https://sfia-online.org/en/sfia-9/skills/service-level-management)slmo | | 2 | 3 | 4 | 5 | 6 | 7 | | | [service catalogue management](https://sfia-online.org/en/sfia-9/skills/service-catalogue-management)scmg | | 2 | 3 | 4 | 5 | | | | | [availability management](https://sfia-online.org/en/sfia-9/skills/availability-management)avmt | | | 3 | 4 | 5 | 6 | | | | [continuity management](https://sfia-online.org/en/sfia-9/skills/continuity-management)copl | | 2 | 3 | 4 | 5 | 6 | | | | [capacity management](https://sfia-online.org/en/sfia-9/skills/capacity-management)cpmg | | 2 | 3 | 4 | 5 | 6 | | | | [incident management](https://sfia-online.org/en/sfia-9/skills/incident-management)usup | 1 | 2 | 3 | 4 | 5 | 6 | | | | [problem management](https://sfia-online.org/en/sfia-9/skills/problem-management)pbmg | | 2 | 3 | 4 | 5 | | | | | [change control](https://sfia-online.org/en/sfia-9/skills/change-control)chmg | | 2 | 3 | 4 | 5 | 6 | | | | [asset management](https://sfia-online.org/en/sfia-9/skills/asset-management)asmg | | 2 | 3 | 4 | 5 | 6 | | | | [service acceptance](https://sfia-online.org/en/sfia-9/skills/service-acceptance)seac | | | 3 | 4 | 5 | 6 | | | [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) | [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt | 1 | 2 | 3 | 4 | 5 | 6 | | | | [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad | 1 | 2 | 3 | 4 | 5 | 6 | | | | [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment)vuas | | 2 | 3 | 4 | 5 | | | | | [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics)dgfs | | 2 | 3 | 4 | 5 | 6 | | | | [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation)crim | | 2 | 3 | 4 | 5 | 6 | | | | [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations)ocop | | 2 | 3 | 4 | 5 | 6 | | | | [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing)pent | | 2 | 3 | 4 | 5 | 6 | | | [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) | [records management](https://sfia-online.org/en/sfia-9/skills/records-management)rmgt | 1 | 2 | 3 | 4 | 5 | | | | | [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding)ancc | | 2 | 3 | 4 | 5 | 6 | | | | [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration)dbad | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. delivery and operation delivery and operation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:delivery and operation delivery and operation ====================== none [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) -------------------------------------------------------------------------------------------------------------------------------------- none [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) ------------------------------------------------------------------------------------------------------------------------------- none [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) -------------------------------------------------------------------------------------------------------------------------------- none [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) -------------------------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6. [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6. [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6 |
you can develop your knowledge and support others who do have responsibility in this area by: * learning key concepts and principles related to this skill and its impact on your role * performing related skills (see the related sfia skills) * supporting others who are performing higher level tasks and activities ##### where higher levels are not defined... * you can progress by developing related skills which are better suited to higher levels of organisational leadership |
feasibility assessment typically results in a documented business case used to support organisational decision-making about proposed investments. engages with internal and external stakeholders to get the information required for feasibility assessment. collaborates with stakeholders and specialists to get the information required for feasibility assessment. * * * establishes an organisational framework and standards for feasibility assessment and business case development |
[autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy "generic_attribute") ----------------------------------------------------------------------------------------------------------------------------------------- the level of independence, discretion and accountability for results in your role. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------- the reach and impact of your decisions and actions, both within and outside the organisation. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------- the range and intricacy of tasks and responsibilities that come with your role. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------- the depth and breadth of understanding required to perform and influence work effectively. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------------- continuously identifying opportunities to refine work practices, processes, products, or services for greater efficiency and impact. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------- generating and applying innovative ideas to enhance processes, solve problems and drive organisational success. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------ applying critical thinking to evaluate options, assess risks and select the most appropriate course of action. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------------- embracing and effectively using digital tools and technologies to enhance performance and productivity. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------- guiding and influencing individuals or teams to align actions with strategic goals and drive positive outcomes. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------------------- continuously acquiring new knowledge and skills to enhance personal and organisational performance. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning "generic_attribute") ----------------------------------------------------------------------------------------------------------------------------------------- taking a systematic approach to organising tasks, resources and timelines to meet defined goals. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem "generic_attribute") ----------------------------------------------------------------------------------------------------------------------------------------------- analysing challenges, applying logical methods and developing effective solutions to overcome obstacles. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------- adjusting to change and persisting through challenges at personal, team and organisational levels. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------------------- ensuring the protection of sensitive information, upholding privacy of data and individuals, and demonstrating ethical conduct within and outside the organisation. | prob | | | [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability "generic_attribute") | adjusting to change and persisting through challenges at personal, team and organisational levels |
[read more…](https://sfia-online.org/en/sfia-9/skills/cost-management) [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management "skill") --------------------------------------------------------------------------------------- analysing and proactively managing business demand for new services or modifications to existing service features or volumes. [read more…](https://sfia-online.org/en/sfia-9/skills/demand-management) [measurement](https://sfia-online.org/en/sfia-9/skills/measurement "skill") --------------------------------------------------------------------------- developing and operating a measurement capability to support agreed organisational information needs. | new skill | | | [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management "skill") | demm | analysing and proactively managing business demand for new services or modifications to existing service features or volumes. [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management)demm ----------------------------------------------------------------------------------- analysing and proactively managing business demand for new services or modifications to existing service features or volumes |
* manages and mitigates organisational risk. * raises issues when objectives are at risk. * assesses and evaluates risk. * demonstrates an understanding of risk factors in their work |
End of preview. Expand
in Data Studio
sfia-9-chunks Dataset
Overview
The sfia-9-chunks
dataset is a derived dataset from sfia-9-scraped
. It uses sentence embeddings and hierarchical clustering to split each SFIA-9 document into coherent semantic chunks. This chunking facilitates more efficient downstream tasks like semantic search, question answering, and topic modeling.
Chunking Methodology
We employ the following procedure to generate chunks:
from sentence_transformers import SentenceTransformer
from sklearn.cluster import AgglomerativeClustering
MODEL_NAME = "all-MiniLM-L12-v2"
def get_chunks(document: str) -> list[str]:
model = SentenceTransformer(MODEL_NAME)
sentences = document.split(". ")
embs = model.encode(sentences)
clustering = AgglomerativeClustering(n_clusters=None, distance_threshold=1.0).fit(
embs
)
chunks = []
for label in set(clustering.labels_):
group = [
sentences[i]
for i in range(len(sentences))
if clustering.labels_[i] == label
]
chunks.append(". ".join(group))
return chunks
- Model:
all-MiniLM-L12-v2
for efficient sentence embeddings. - Clustering: Agglomerative clustering with a distance threshold of
1.0
to dynamically determine the number of semantic groups.
Dataset Structure
This dataset consists of a flat list of semantic text chunks derived from the SFIA-9 documents. When loaded, each example is an object with a single field:
chunks
(string
): One coherent semantic chunk extracted via hierarchical clustering.
Usage Example
from datasets import load_dataset
dataset = load_dataset("Programmer-RD-AI/sfia-9-chunks")
for example in dataset:
print(example["chunks"])
License
This dataset is released under the Creative Commons Attribution 4.0 International (CC BY 4.0) license. You can view the full license at: https://creativecommons.org/licenses/by/4.0/
Citation
If you use this dataset in your research, please cite:
@misc{ranuga_disansa_gamage_2025,
author = {Ranuga Disansa Gamage},
title = {sfia-9-chunks (Revision 035dc41)},
year = 2025,
url = {https://huggingface.co/datasets/Programmer-RD-AI/sfia-9-chunks},
doi = {10.57967/hf/5747},
publisher = {Hugging Face}
}
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