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feasibility assessment feasibility assessment defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment.https://sfia-online.org/en/sfia-9/skills/feasibility-assessment https://sfia-online.org/@@site-logo/sfialogo-outlines.svg feasibility assessment feas =========================== defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment. [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment)feas --------------------------------------------------------------------------------------------- defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment. | new level | | | [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment "skill") | feas | defining, evaluating and describing business change options for financial, technical and business feasibility and strategic alignment
| large change, new level, guidance notes | | | [information and data compliance](https://sfia-online.org/en/sfia-9/skills/information-and-data-compliance "skill") | pedp | implementing and promoting compliance with information and data management legislation. | small change, new level, guidance notes | | | [information management](https://sfia-online.org/en/sfia-9/skills/information-management "skill") | irmg | enabling the effective management and use of information assets. | small change, new level, guidance notes | | | [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management "skill") | pemt | improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results. | guidance notes, small change | | | [records management](https://sfia-online.org/en/sfia-9/skills/records-management "skill") | rmgt | planning, implementing and managing the full lifecycle of organisational records
### autonomy guides high level decisions and strategies within the organisation’s overall policies and objectives.has defined authority and accountability for actions and decisions within a significant area of work, including technical, financial and quality aspects.delegates responsibility for operational objectives. ### autonomy guides high level decisions and strategies within the organisation’s overall policies and objectives.has defined authority and accountability for actions and decisions within a significant area of work, including technical, financial and quality aspects.delegates responsibility for operational objectives. ### autonomy defines and leads the organisation’s vision and strategy within over-arching business objectives
systems development systems development https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:systems development skills at a glance ================== skills by category | skill | levels | | --- | --- | | [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod | | 2 | 3 | 4 | 5 | 6 | | | [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management)dlmg | | | | 4 | 5 | 6 | 7 | | [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering)slen | | | 3 | 4 | 5 | 6 | 7 | | [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn | | 2 | 3 | 4 | 5 | 6 | | | [software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn | | 2 | 3 | 4 | 5 | 6 | | | [network design](https://sfia-online.org/en/sfia-9/skills/network-design)ntds | | 2 | 3 | 4 | 5 | 6 | | | [infrastructure design](https://sfia-online.org/en/sfia-9/skills/infrastructure-design)ifdn | | 2 | 3 | 4 | 5 | 6 | | | [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design)hwde | | 2 | 3 | 4 | 5 | 6 | | | [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog | | 2 | 3 | 4 | 5 | 6 | | | [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint | | 2 | 3 | 4 | 5 | 6 | | | [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test | 1 | 2 | 3 | 4 | 5 | 6 | | | [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts | 1 | 2 | 3 | 4 | 5 | 6 | | | [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing)prts | 1 | 2 | 3 | 4 | 5 | 6 | | | [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration)port | | 2 | 3 | 4 | 5 | 6 | | | [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd | | 2 | 3 | 4 | 5 | 6 | | | [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen | | 2 | 3 | 4 | 5 | 6 | | | [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment)sfas | | | | 4 | 5 | 6 | | | [radio frequency engineering](https://sfia-online.org/en/sfia-9/skills/radio-frequency-engineering)rfen | | 2 | 3 | 4 | 5 | 6 | | | [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development)adev | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development/?path=/glance) * [product management](https://sfia-online.org/en/sfia-9/skills/product-management) * [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management) * [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering) * [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design) * [software design](https://sfia-online.org/en/sfia-9/skills/software-design) * [network design](https://sfia-online.org/en/sfia-9/skills/network-design) * [infrastructure design](https://sfia-online.org/en/sfia-9/skills/infrastructure-design) * [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design) * [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development) * [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build) * [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing) * [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing) * [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing) * [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration) * [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development) * [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering) * [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment) * [radio frequency engineering](https://sfia-online.org/en/sfia-9/skills/radio-frequency-engineering) * [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. systems development systems development https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:systems development systems development =================== none [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod ------------------------------------------------------------------------------------- managing and developing products or services throughout their full lifecycle, from inception through growth, maturity, and decline, to retirement. development and implementation development and implementation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:development and implementation development and implementation ============================== none [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) ------------------------------------------------------------------------------------------------------------------------------------------ none [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) ------------------------------------------------------------------------------------------------------------------------------------ none [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) -------------------------------------------------------------------------------------------------------------------------------------- none [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) ---------------------------------------------------------------------------------------------------------------------------------------- none [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) ---------------------------------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. development and implementation development and implementation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:development and implementation skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) | [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod | | 2 | 3 | 4 | 5 | 6 | | | | [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management)dlmg | | | | 4 | 5 | 6 | 7 | | | [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering)slen | | | 3 | 4 | 5 | 6 | 7 | | | [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn | | 2 | 3 | 4 | 5 | 6 | | | | [software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn | | 2 | 3 | 4 | 5 | 6 | | | | [network design](https://sfia-online.org/en/sfia-9/skills/network-design)ntds | | 2 | 3 | 4 | 5 | 6 | | | | [infrastructure design](https://sfia-online.org/en/sfia-9/skills/infrastructure-design)ifdn | | 2 | 3 | 4 | 5 | 6 | | | | [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design)hwde | | 2 | 3 | 4 | 5 | 6 | | | | [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog | | 2 | 3 | 4 | 5 | 6 | | | | [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint | | 2 | 3 | 4 | 5 | 6 | | | | [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test | 1 | 2 | 3 | 4 | 5 | 6 | | | | [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts | 1 | 2 | 3 | 4 | 5 | 6 | | | | [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing)prts | 1 | 2 | 3 | 4 | 5 | 6 | | | | [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration)port | | 2 | 3 | 4 | 5 | 6 | | | | [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd | | 2 | 3 | 4 | 5 | 6 | | | | [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen | | 2 | 3 | 4 | 5 | 6 | | | | [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment)sfas | | | | 4 | 5 | 6 | | | | [radio frequency engineering](https://sfia-online.org/en/sfia-9/skills/radio-frequency-engineering)rfen | | 2 | 3 | 4 | 5 | 6 | | | | [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development)adev | | 2 | 3 | 4 | 5 | 6 | | | [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) | [data management](https://sfia-online.org/en/sfia-9/skills/data-management)datm | | 2 | 3 | 4 | 5 | 6 | | | | [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design)dtan | | 2 | 3 | 4 | 5 | | | | | [database design](https://sfia-online.org/en/sfia-9/skills/database-design)dbds | | 2 | 3 | 4 | 5 | | | | | [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics)daan | | 2 | 3 | 4 | 5 | 6 | 7 | | | [data science](https://sfia-online.org/en/sfia-9/skills/data-science)dats | | 2 | 3 | 4 | 5 | 6 | | | | [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning)mlng | | 2 | 3 | 4 | 5 | 6 | | | | [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence)bint | | 2 | 3 | 4 | 5 | | | | | [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering)deng | | 2 | 3 | 4 | 5 | 6 | | | | [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation)visl | | 2 | 3 | 4 | 5 | | | | [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) | [user research](https://sfia-online.org/en/sfia-9/skills/user-research)urch | | 2 | 3 | 4 | 5 | 6 | | | | [customer experience](https://sfia-online.org/en/sfia-9/skills/customer-experience)cexp | | 2 | 3 | 4 | 5 | 6 | | | | [accessibility and inclusion](https://sfia-online.org/en/sfia-9/skills/accessibility-and-inclusion)acin | | 2 | 3 | 4 | 5 | 6 | | | | [user experience analysis](https://sfia-online.org/en/sfia-9/skills/user-experience-analysis)unan | | 2 | 3 | 4 | 5 | | | | | [user experience design](https://sfia-online.org/en/sfia-9/skills/user-experience-design)hcev | | 2 | 3 | 4 | 5 | 6 | | | | [user experience evaluation](https://sfia-online.org/en/sfia-9/skills/user-experience-evaluation)usev | | 2 | 3 | 4 | 5 | 6 | | | [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) | [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring)inca | 1 | 2 | 3 | 4 | 5 | 6 | | | | [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing)icpm | 1 | 2 | 3 | 4 | 5 | 6 | | | | [knowledge management](https://sfia-online.org/en/sfia-9/skills/knowledge-management)know | | 2 | 3 | 4 | 5 | 6 | 7 | | | [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design)grdn | 1 | 2 | 3 | 4 | 5 | | | | [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) | [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling)scmo | | | | 4 | 5 | 6 | 7 | | | [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis)nuan | | | | 4 | 5 | 6 | 7 | | | [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing)hpcc | | | | 4 | 5 | 6 | 7 | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025
[business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence)bint ------------------------------------------------------------------------------------------- developing, producing and delivering regular and one-off management information to provide insights and aid decision-making. | small change, guidance notes | | | [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence "skill") | bint | developing, producing and delivering regular and one-off management information to provide insights and aid decision-making
computational science computational science https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:computational science computational science ===================== none [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling)scmo ----------------------------------------------------------------------------------------- applying computer simulation and other forms of computation to solve real-world problems in scientific disciplines. | guidance notes | | | [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling "skill") | scmo | applying computer simulation and other forms of computation to solve real-world problems in scientific disciplines. computational science computational science https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:computational science skills at a glance ================== skills by category | skill | levels | | --- | --- | | [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling)scmo | | | | 4 | 5 | 6 | 7 | | [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis)nuan | | | | 4 | 5 | 6 | 7 | | [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing)hpcc | | | | 4 | 5 | 6 | 7 | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science/?path=/glance) * [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling) * [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis) * [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025
[penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing)pent --------------------------------------------------------------------------------------- testing the effectiveness of security controls by emulating the tools and techniques of likely attackers. | | | | [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing "skill") | pent | testing the effectiveness of security controls by emulating the tools and techniques of likely attackers
### influence works with and influences team decisions. ### influence works with and influences team decisions. ### influence influences projects and team objectives. ### influence influences projects and team objectives
### software engineering skills and competencies at a glance the[skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance)provides a one-page summary of the[sfia software engineering related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance) ### how to use the software engineering competencies view as with all applications of sfia; you should consider the software engineering competencies view against your specific organisational context and business objectives. ### information and cyber security skills at a glance the [skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/?path=/glance)provides a one-page summary of the [s](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/?path=/glance)[fia information and cyber security related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/?path=/glance) ### how to use the information and cyber security view we have also[published advice and guidance to help you use sfia and the information and cyber security view.](https://sfia-online.org/en/tools-and-resources/sfia-views/sfia-view-information-cyber-security)these pages are in english only. ### digital transformation skills at a glance the [skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/?path=/glance) provides a one-page summary of the [digital transformation related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/?path=/glance) ### how to use the digital transformation view we have also published [advice and guidance to help you use sfia and the digital transformation view.](https://sfia-online.org/en/tools-and-resources/sfia-views/sfia-and-digital-transformation-skills)these pages are in english only. ### devops skills at a glance the [skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/devops-view/?path=/glance) provides a one-page summary of the [devops related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/devops-view/?path=/glance) ### how to use the devops view we have also published [advice and guidance to help you use sfia and the devops view.](https://sfia-online.org/en/tools-and-resources/sfia-views/devops-skills-in-sfia)these pages are in english only. ### agile skills at a glance the [skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/?path=/glance) provides a one-page summary of the [agile related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/?path=/glance) ### how to use the agile skills view we have also published advice and guidance to help you use sfia and the agile skills view.these pages are in english only. ### enterprise it skills at a glance the[skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/?path=/glance)provides a one-page summary of the[sfia 9 enterprise it skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/?path=/glance) ### how to use the enterprise it view as with all applications of sfia; you should consider the enterprise it view against your specific organisational context and business objectives
change analysis change analysis https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change analysis skills at a glance ================== skills by category | skill | levels | | --- | --- | | [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis)busa | | 2 | 3 | 4 | 5 | 6 | | | [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment)feas | | 2 | 3 | 4 | 5 | 6 | | | [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm | | 2 | 3 | 4 | 5 | 6 | | | [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling)bsmo | | 2 | 3 | 4 | 5 | 6 | | | [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing)bpts | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis/?path=/glance) * [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis) * [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment) * [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management) * [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling) * [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. change analysis change analysis https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change analysis change analysis =============== none [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis)busa ------------------------------------------------------------------------------------------------------- investigating business situations to define recommendations for improvement action. change planning change planning https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change planning skills at a glance ================== skills by category | skill | levels | | --- | --- | | [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement)bpre | | 2 | 3 | 4 | 5 | 6 | 7 | | [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development)ocdv | | | | | 5 | 6 | 7 | | [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation)ordi | | | 3 | 4 | 5 | 6 | 7 | | [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management)cipm | | 2 | 3 | 4 | 5 | 6 | | | [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design)jadn | | | 3 | 4 | 5 | | | | [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement)ocen | | | | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning/?path=/glance) * [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement) * [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development) * [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation) * [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management) * [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design) * [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. change planning change planning https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:change planning change planning =============== none [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement)bpre --------------------------------------------------------------------------------------------------------- creating new and potentially disruptive approaches to performing business activities
| structural change, split, large change | | | [formal research](https://sfia-online.org/en/sfia-9/skills/formal-research "skill") | rsch | systematically creating new knowledge by data gathering, innovation, experimentation, evaluation and dissemination. | large change, guidance notes | | | [market research](https://sfia-online.org/en/sfia-9/skills/market-research "skill") | mrch | gathering, analysing and interpreting data about markets, customers and competitors to inform business decisions and strategies. | | | | [user research](https://sfia-online.org/en/sfia-9/skills/user-research "skill") | urch | identifying users' behaviours, needs and motivations using observational research methods
| small change, re-named | | | [user experience analysis](https://sfia-online.org/en/sfia-9/skills/user-experience-analysis "skill") | unan | understanding the context of use for systems, products and services and specifying user experience requirements and design goals. | new level | | | [user experience design](https://sfia-online.org/en/sfia-9/skills/user-experience-design "skill") | hcev | producing design concepts and prototypes for user interactions and experiences of a product, system or service. | new level | | | [user experience evaluation](https://sfia-online.org/en/sfia-9/skills/user-experience-evaluation "skill") | usev | validating systems, products or services against user experience goals, metrics and targets
sfia 9 full framework view sfia 9 full framework view this view includes every skill in sfia 9 – organised into categories and subcategories. full framework views -------------------- the conventional view groups the sfia skills into categories and sub-categories. full framework views -------------------- the conventional view groups the sfia skills into categories and sub-categories. sfia 9 full framework view sfia 9 full framework view this view includes every skill in sfia 9 – organised into categories and subcategories
the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. the structure of the framework ensures that the definitions of professional skills are clearly distinct and aligned with each level of responsibility, providing a progressive, recognisable path from one level to the next.") * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work
[certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation)csop ------------------------------------------------------------------------------------------------------------- designing, developing and operating certification schemes, accreditations and credentials, including digital credentials or badges. | new level, small change | | | [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation "skill") | csop | designing, developing and operating certification schemes, accreditations and credentials, including digital credentials or badges
[non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts --------------------------------------------------------------------------------------------- assessing systems and services to evaluate performance, security, scalability and other non-functional qualities against requirements or expected standards. [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts --------------------------------------------------------------------------------------------- assessing systems and services to evaluate performance, security, scalability and other non-functional qualities against requirements or expected standards. | large change, new level | | | [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing "skill") | nfts | assessing systems and services to evaluate performance, security, scalability and other non-functional qualities against requirements or expected standards
* contributes to team-level process enhancements. identifies and implements improvements in own work area.contributes to team-level process enhancements
actively learns through training and on-the-job experiences.https://sfia-online.org/en/sfia-9/responsibilities/level-2 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 2 - assist ========================================== essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. learns and applies basic skills and knowledge.") * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. learns and applies basic skills and knowledge.https://sfia-online.org/en/sfia-9/responsibilities/level-1 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 1 - follow ========================================== essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work
| new level, guidance notes | | | [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management "skill") | burm | planning and implementing processes for managing risk across the enterprise, aligned with organisational strategy and governance frameworks. [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management)burm ------------------------------------------------------------------------------- planning and implementing processes for managing risk across the enterprise, aligned with organisational strategy and governance frameworks
| small change, new level, re-named | | | [information assurance](https://sfia-online.org/en/sfia-9/skills/information-assurance "skill") | inas | protecting against and managing risks related to the use, storage and transmission of data and information systems. | large change | | | [information security](https://sfia-online.org/en/sfia-9/skills/information-security "skill") | scty | defining and operating a framework of security controls and security management strategies. | small change | | | [threat intelligence](https://sfia-online.org/en/sfia-9/skills/threat-intelligence "skill") | thin | developing and sharing actionable insights on current and potential security threats to the success or integrity of an organisation
[systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management)dlmg ------------------------------------------------------------------------------------------------------------- planning, estimating and executing systems development work to time, budget and quality targets. | guidance notes, small change | | | [system software administration](https://sfia-online.org/en/sfia-9/skills/system-software-administration "skill") | sysp | installing, managing and maintaining operating systems, data management, office automation and utility software across various infrastructure environments. | small change, new level | | | [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management "skill") | dlmg | planning, estimating and executing systems development work to time, budget and quality targets
these have not been update with sfia 9 beta skills. they will be updated with final release of sfia 9. these have not been update with sfia 9 beta skills. they will be updated with final release of sfia 9
* escalates when broader strategic direction is impacted. * escalates when scope is impacted
### influence influences the formation of strategy and the execution of business plans. ### influence influences the formation of strategy and the execution of business plans. ### influence directs, influences and inspires the strategic direction and development of the organisation
| small change | | | [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics "skill") | aide | implementing and promoting ethical practices in the design, development, deployment and use of ai and data technologies. [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics)aide ----------------------------------------------------------------------------------------------------------- implementing and promoting ethical practices in the design, development, deployment and use of ai and data technologies
[animation development](https://sfia-online.org/en/sfia-9/skills/animation-development)adev ------------------------------------------------------------------------------------------- designing and developing animated and interactive systems such as games, simulations and virtual environments. | new skill | | | [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development "skill") | adev | designing and developing animated and interactive systems such as games, simulations and virtual environments
* decides when to seek guidance in unexpected situations. is expected to seek guidance in unexpected situations. * is expected to seek guidance in unexpected situations
[data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering)deng --------------------------------------------------------------------------------- designing, building, operationalising, securing and monitoring data pipelines, stores and real-time processing systems for scalable and reliable data management. | new skill | | | [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering "skill") | deng | designing, building, operationalising, securing and monitoring data pipelines, stores and real-time processing systems for scalable and reliable data management
* recognises personal skills and knowledge gaps and seeks learning opportunities to address them. absorbs and applies new information to tasks.recognises personal skills and knowledge gaps and seeks learning opportunities to address them
##### communication * communicates familiar information with immediate team and stakeholders directly related to their role. ##### communication * communicates with team and stakeholders inside and outside the organisation clearly explaining and presenting information. ##### communication * communicates with both technical and non-technical audiences including team and stakeholders inside and outside the organisation
this is invaluable to import sfia content into your own tools/documents. note - links to download the documents will appear on this page when you[are logged in](https://sfia-online.org/en/login)to the site **many other frameworks are closed by design...** * you can only access the content by paying fees or subscriptions * the content can be difficult to get hold off and hard to extract * e.g
learns and applies basic skills and knowledge. learns and applies basic skills and knowledge. applies newly acquired knowledge to develop skills for their role. learns and applies basic skills and knowledge. learns and applies basic skills and knowledge
balances the requirements of proposals with the broader needs of the organisation. * balances the requirements of proposals with the broader needs of the organisation. * takes all requirements into account when considering proposals
[requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm ----------------------------------------------------------------------------------------------------------------------------- managing requirements through the entire delivery and operational lifecycle. | large change, split, new level, re-named | | | [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management "skill") | reqm | managing requirements through the entire delivery and operational lifecycle
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evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. data and records operations — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/en?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/fr-ca?path=/glance) [![image 1: sfia](https://sfia-online.org/@@site-logo/sfialogo-outlines.svg)](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 data science, data engineering and analytics — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/de) * [español](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/es) * [français](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/nl) * [polski](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/pl) * [português](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/ar) * [中文](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/ja) * [русский](https://sfia-online.org/@@multilingual-selector/a3f6e40a7d0f429ea575f15f024fb692/ru) [![image 1: sfia](https://sfia-online.org/@@site-logo/sfialogo-outlines.svg)](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. data and records operations — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/de) * [español](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/es) * [français](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/nl) * [polski](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/pl) * [português](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/ar) * [中文](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/ja) * [русский](https://sfia-online.org/@@multilingual-selector/824a5c6e1a374c62a27d5969465e8ce0/ru) [![image 1: sfia](https://sfia-online.org/@@site-logo/sfialogo-outlines.svg)](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. data and analytics — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/c881a92b63ff46af95d6f5c91e163789/ru?path=/glance) [![image 1: sfia](https://sfia-online.org/@@site-logo/sfialogo-outlines.svg)](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1
* guides teams through transitions, maintaining focus on organisational objectives. leads adaptations to changing business environments.guides teams through transitions, maintaining focus on organisational objectives
* if you represent a professional body or a framework owner and would like to collaborate with the sfia foundation on the development of additional sfia views; please contact the[sfia general manager](https://sfia-online.org/cdn-cgi/l/email-protection#b5dac5c6f5c6d3dcd498dadbd9dcdbd09bdac7d28ac6c0d7dfd0d6c188e6f3fcf4908785e3dcd0c2c6 "sfia foundation general manager") ### collaborations creating views of sfia takes time, energy and resources so we need to prioritise. please contact the[sfia general manager](https://sfia-online.org/cdn-cgi/l/email-protection#83ecf3f0c3f0e5eae2aeecedefeaede6adecf1e4bcf0f6e1e9e6e0f7bed0c5cac2a6b1b3d5eae6f4f0 "sfia foundation general manager"): * so we can understand potential demand for these views * to let us know if you can contribute to the development of views * to suggest other views we should be considering [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. * if you represent a professional body or a framework owner and would like to collaborate with the sfia foundation on the development of additional sfia views; please contact the[sfia general manager](https://sfia-online.org/cdn-cgi/l/email-protection#563926251625303f377b39383a3f383378392431692523343c3335226b05101f17736466003f332125 "sfia foundation general manager") ### collaborations creating views of sfia takes time, energy and resources so we need to prioritise. please contact the[sfia general manager](https://sfia-online.org/cdn-cgi/l/email-protection#e18e9192a192878880cc8e8f8d888f84cf8e9386de9294838b848295dcb2a7a8a0c4d3d1b788849692 "sfia foundation general manager"): * so we can understand potential demand for these views * to let us know if you can contribute to the development of views * to suggest other views we should be considering [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability
governance, risk and compliance governance, risk and compliance https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:governance, risk and compliance skills at a glance ================== skills by category | skill | levels | | --- | --- | | [governance](https://sfia-online.org/en/sfia-9/skills/governance)govn | | | | | | 6 | 7 | | [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management)burm | | 2 | 3 | 4 | 5 | 6 | 7 | | [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics)aide | | | 3 | 4 | 5 | 6 | | | [audit](https://sfia-online.org/en/sfia-9/skills/audit)audt | | 2 | 3 | 4 | 5 | 6 | 7 | | [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management)qumg | | 2 | 3 | 4 | 5 | 6 | 7 | | [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance/?path=/glance) * [governance](https://sfia-online.org/en/sfia-9/skills/governance) * [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management) * [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics) * [audit](https://sfia-online.org/en/sfia-9/skills/audit) * [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management) * [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. | structural change, large change, re-named | | | [governance](https://sfia-online.org/en/sfia-9/skills/governance "skill") | govn | defining and operating frameworks for decision-making, risk management, stakeholder relationships and compliance with organisational and regulatory obligations. governance, risk and compliance governance, risk and compliance https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:governance, risk and compliance governance, risk and compliance =============================== none [governance](https://sfia-online.org/en/sfia-9/skills/governance)govn --------------------------------------------------------------------- defining and operating frameworks for decision-making, risk management, stakeholder relationships and compliance with organisational and regulatory obligations
##### leadership * provides leadership at an organisational level. ##### leadership * provides basic guidance and support to less experienced team members as needed. ##### leadership * provides leadership at an operational level. ##### leadership * leads, supports or guides team members
[strategic planning](https://sfia-online.org/en/sfia-9/skills/strategic-planning "skill") ----------------------------------------------------------------------------------------- creating and maintaining organisational-level strategies to align overall business plans, actions and resources with high-level business objectives. | | | | [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture "skill") | stpl | aligning an organisation's technology strategy with its business mission, strategy and processes and documenting this using architectural models. | small change, new level, guidance notes | | | [strategic planning](https://sfia-online.org/en/sfia-9/skills/strategic-planning "skill") | itsp | creating and maintaining organisational-level strategies to align overall business plans, actions and resources with high-level business objectives
| small change | | | [change control](https://sfia-online.org/en/sfia-9/skills/change-control "skill") | chmg | assessing risks associated with proposed changes and ensuring changes to products, services or systems are controlled and coordinated. | small change | | | [continuity management](https://sfia-online.org/en/sfia-9/skills/continuity-management "skill") | copl | developing, implementing and testing a business continuity framework. | small change | | | [data management](https://sfia-online.org/en/sfia-9/skills/data-management "skill") | datm | developing and implementing plans, policies and practices that control, protect and optimise the value and governance of data assets. | small change | | | [facilities management](https://sfia-online.org/en/sfia-9/skills/facilities-management "skill") | dcma | planning, designing and managing the buildings, space and facilities which, collectively, make up the it estate. | small change | | | [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management "skill") | pomg | developing and applying a management framework to define and deliver a portfolio of programmes, projects and/or ongoing services. | small change | | | [problem management](https://sfia-online.org/en/sfia-9/skills/problem-management "skill") | pbmg | managing the lifecycle of all problems that have occurred or could occur in delivering a service. | small change | | | [storage management](https://sfia-online.org/en/sfia-9/skills/storage-management "skill") | stmg | provisioning, configuring and optimising on-premises and cloud-based storage solutions, ensuring data availability, security and alignment with business objectives
sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to digital transformation.https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 digital transformation view sfia 9 digital transformation view ================================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to digital transformation. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to enterprise it.https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 enterprise it view sfia 9 enterprise it view ========================= we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to enterprise it
##### security, privacy and ethics * has a good understanding of their role and the organisation’s rules and expectations. ##### security, privacy and ethics * takes a leading role in promoting and ensuring appropriate culture and working practices, including the provision of equal access and opportunity to people with diverse abilities. ##### security, privacy and ethics * applies appropriate professionalism and working practices and knowledge to work. ##### security, privacy and ethics * contributes proactively to the implementation of professional working practices and helps promote a supportive organisational culture. ##### security, privacy and ethics * adapts and applies applicable standards, recognising their importance in achieving team outcomes. ##### security, privacy and ethics * develops an understanding of the rules and expectations of their role and the organisation
### influence influences critical decisions in their domain. ### influence influences critical decisions in their domain
[organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management)cipm ----------------------------------------------------------------------------------------------------------------- planning, designing and implementing activities to transition the organisation and people to the required future state. | new skill | | | [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management "skill") | cipm | planning, designing and implementing activities to transition the organisation and people to the required future state
[systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint ----------------------------------------------------------------------------------------------------------- planning, implementing and controlling activities to integrate system elements, subsystems and interfaces to create operational systems, products or services. [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint ----------------------------------------------------------------------------------------------------------- planning, implementing and controlling activities to integrate system elements, subsystems and interfaces to create operational systems, products or services. | | | | [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build "skill") | sint | planning, implementing and controlling activities to integrate system elements, subsystems and interfaces to create operational systems, products or services
[offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations)ocop ----------------------------------------------------------------------------------------------------- plans, executes and manages offensive cybersecurity operations, including target selection, electronic target folders and post-operation analysis. | guidance notes | | | [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations "skill") | ocop | plans, executes and manages offensive cybersecurity operations, including target selection, electronic target folders and post-operation analysis
[subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation)subf ----------------------------------------------------------------------------------- specifying, designing and developing curricula within a structured and systematic education environment. | new level, small change | | | [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation "skill") | subf | specifying, designing and developing curricula within a structured and systematic education environment
[contract management](https://sfia-online.org/en/sfia-9/skills/contract-management)itcm --------------------------------------------------------------------------------------- managing and operating formal contracts, addressing supplier and client needs in product and service provision. | small change | | | [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management "skill") | itcm | managing and operating formal contracts, addressing supplier and client needs in product and service provision
* takes the initiative in identifying and negotiating their own appropriate development opportunities. * leads and encourages conversations to share ideas and build consensus on actions to be taken
### autonomy works under routine direction.receives instructions and guidance, has work regularly reviewed. ### autonomy follows instructions and works under close direction. ### autonomy works under general direction to complete assigned tasks. ### autonomy works under routine direction.receives instructions and guidance, has work regularly reviewed. ### autonomy works under general direction to complete assigned tasks. ### autonomy follows instructions and works under close direction
* the sfia foundation maintains and distributes sfia using a licensing system. * the sfia foundation is a not-for-profit organisation * **the sfia licence is free**for personal career development - and **for most internal use by employers** in the management of their people. * there is a modest licence fee for large organisations using sfia and for organisations that use sfia for commercial purposes * the licence fee supports the continued development of the framework and ecosystem support * organisations and individuals who contribute a licence fee can be proud that they are helping the continued development of the industry there are currently no items in this folder
sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to big data/data science https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 data science, data engineering and analytics sfia 9 data science, data engineering and analytics =================================================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to big data/data science sfia provides a common language throughout the people and skills management cycle. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to enterprise it.") * [sfia 9 data science, data engineering and analytics](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to big data/data science") * [sfia 9 digital transformation view](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to enterprise it.") * [sfia 9 data science, data engineering and analytics](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to big data/data science") * [sfia 9 digital transformation view](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation "we have designed sfia to be flexible
proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. proactively enhances skills and impact in the workplace.https://sfia-online.org/en/sfia-9/responsibilities/level-3 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 3 - apply ========================================= essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction. proactively enhances skills and impact in the workplace.") * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.") * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "essence of the level: provides authoritative guidance in their field and works under broad direction
### understanding the responsibility levels of this skill ##### where lower levels are not defined... #### developing skills and demonstrating responsibilities related to this skill the defined levels show the incremental progression in skills and responsibilities
| crty | | | [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision "generic_attribute") | applying critical thinking to evaluate options, assess risks and select the most appropriate course of action. | ladv | | | [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning "generic_attribute") | taking a systematic approach to organising tasks, resources and timelines to meet defined goals. | plan | | | [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem "generic_attribute") | analysing challenges, applying logical methods and developing effective solutions to overcome obstacles
| new level | | | [bid/proposal management](https://sfia-online.org/en/sfia-9/skills/bid-proposal-management "skill") | bidm | managing preparation and submission of bids and proposals for contracts, grants, projects, or services. | new level, guidance notes | | | [digital marketing](https://sfia-online.org/en/sfia-9/skills/digital-marketing "skill") | digm | planning and executing activities to promote products, services and brands through digital channels and technologies
* builds effective relationships across the organisation and with customers, suppliers and partners. facilitates collaboration between stakeholders who have diverse objectives.ensures collaborative ways of working throughout all stages of work to meet user/customer needs.builds effective relationships across the organisation and with customers, suppliers and partners. facilitates collaboration between stakeholders who share common objectives. drives collaboration, engaging with leadership stakeholders ensuring alignment to corporate vision and strategy.builds strong, influential relationships with customers, partners and industry leaders
##### planning * plans own work within short time horizons in an organised way. ##### planning * organises and keeps track of own work (and others where needed) to meet agreed timescales. plans own work within short time horizons in an organised way. organises and keeps track of own work (and others where needed) to meet agreed timescales
[digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics)dgfs ----------------------------------------------------------------------------------- recovering and investigating material found in digital devices. | new skill, split | | | [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics "skill") | dgfs | recovering and investigating material found in digital devices
[vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment)vuas ------------------------------------------------------------------------------------------------- identifying and classifying security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. | new level, small change | | | [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment "skill") | vuas | identifying and classifying security vulnerabilities in networks, systems and applications and mitigating or eliminating their impact. | | | | [vulnerability research](https://sfia-online.org/en/sfia-9/skills/vulnerability-research "skill") | vure | conducting applied research to discover, evaluate and mitigate new or unknown security vulnerabilities and weaknesses
[read more…](https://sfia-online.org/en/sfia-9/skills/measurement) [information security](https://sfia-online.org/en/sfia-9/skills/information-security "skill") --------------------------------------------------------------------------------------------- defining and operating a framework of security controls and security management strategies. [read more…](https://sfia-online.org/en/sfia-9/skills/information-security) [information assurance](https://sfia-online.org/en/sfia-9/skills/information-assurance "skill") ----------------------------------------------------------------------------------------------- protecting against and managing risks related to the use, storage and transmission of data and information systems. [read more…](https://sfia-online.org/en/sfia-9/skills/information-assurance) [information and data compliance](https://sfia-online.org/en/sfia-9/skills/information-and-data-compliance "skill") ------------------------------------------------------------------------------------------------------------------- implementing and promoting compliance with information and data management legislation. [read more…](https://sfia-online.org/en/sfia-9/skills/information-and-data-compliance) * 1 * [2](https://sfia-online.org/en/sfia-9/skills?b_start:int=20) * [3](https://sfia-online.org/en/sfia-9/skills?b_start:int=40) * [4](https://sfia-online.org/en/sfia-9/skills?b_start:int=60) * [5](https://sfia-online.org/en/sfia-9/skills?b_start:int=80) * [6](https://sfia-online.org/en/sfia-9/skills?b_start:int=100) * [7](https://sfia-online.org/en/sfia-9/skills?b_start:int=120) * [8](https://sfia-online.org/en/sfia-9/skills?b_start:int=140) * [next 20 items>](https://sfia-online.org/en/sfia-9/skills?b_start:int=20) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability
[read more…](https://sfia-online.org/en/sfia-9/skills/information-management) [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture "skill") ----------------------------------------------------------------------------------------------------------------------------- aligning an organisation's technology strategy with its business mission, strategy and processes and documenting this using architectural models. [read more…](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture) [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture "skill") ----------------------------------------------------------------------------------------------- developing and communicating a multi-dimensional solution architecture to deliver agreed business outcomes. [read more…](https://sfia-online.org/en/sfia-9/skills/solution-architecture) [innovation management](https://sfia-online.org/en/sfia-9/skills/innovation-management "skill") ----------------------------------------------------------------------------------------------- identifying, prioritising, incubating and exploiting opportunities provided by information, communication and digital technologies
[read more…](https://sfia-online.org/en/sfia-9/skills/innovation-management) [emerging technology monitoring](https://sfia-online.org/en/sfia-9/skills/emerging-technology-monitoring "skill") ----------------------------------------------------------------------------------------------------------------- identifying and assessing new and emerging technologies, products, services, methods and techniques. | new skill | | | [emerging technology monitoring](https://sfia-online.org/en/sfia-9/skills/emerging-technology-monitoring "skill") | emrg | identifying and assessing new and emerging technologies, products, services, methods and techniques
investigates complex issues to identify the root causes and impacts, assesses a range of solutions, and makes informed decisions on the best course of action, often in collaboration with other experts. investigates the cause and impact, evaluates options and resolves a broad range of complex issues
sfia 9 information and cyber security sfia 9 information and cyber security we have designed sfia to be flexible. sfia 9 data science, data engineering and analytics sfia 9 data science, data engineering and analytics we have designed sfia to be flexible. sfia 9 digital transformation view sfia 9 digital transformation view we have designed sfia to be flexible. sfia 9 devops view sfia 9 devops view we have designed sfia to be flexible. sfia 9 enterprise it view sfia 9 enterprise it view we have designed sfia to be flexible
[analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding)ancc ------------------------------------------------------------------------------------------------------------------------- interpreting information and assigning classifications or labels based on domain-specific knowledge, standards and guidelines to enable data analysis and use. | new skill | | | [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding "skill") | ancc | interpreting information and assigning classifications or labels based on domain-specific knowledge, standards and guidelines to enable data analysis and use
[level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1 "responsibility") ----------------------------------------------------------------------------------------------- essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-1) [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2 "responsibility") ----------------------------------------------------------------------------------------------- essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-2) [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3 "responsibility") ---------------------------------------------------------------------------------------------- essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-3) [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4 "responsibility") ----------------------------------------------------------------------------------------------- essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-4) [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5 "responsibility") ------------------------------------------------------------------------------------------------------- essence of the level: provides authoritative guidance in their field and works under broad direction. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-5) [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "responsibility") ------------------------------------------------------------------------------------------------------------ essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas
confirms required steps for individual tasks. ##### planning * confirms required steps for individual tasks
[competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment)leda ------------------------------------------------------------------------------------------- assessing knowledge, skills, competency and behaviours by any means, whether formal or informal, against frameworks such as sfia. | small change | | | [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment "skill") | leda | assessing knowledge, skills, competency and behaviours by any means, whether formal or informal, against frameworks such as sfia
has organisational leadership and influence over the appointment and management of resources related to the implementation of strategic initiatives. has organisational leadership and influence over the appointment and management of resources related to the implementation of strategic initiatives
business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions. business and technology leaders, front-line managers, employees, hr, learning and development, students and academic institutions
[machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning)mlng --------------------------------------------------------------------------------- developing systems that learn from data and experience, improving performance, accuracy and adaptability in dynamic environments. | new level | | | [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning "skill") | mlng | developing systems that learn from data and experience, improving performance, accuracy and adaptability in dynamic environments
level 6 - sfia 8 style level 6 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 6 - sfia 8 style ====================== levels of responsibility: level 6 - initiate, influence ======================================================= essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas. level 1 - sfia 8 style level 1 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 1 - sfia 8 style ====================== levels of responsibility: level 1 - follow ========================================== essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. level 2 - sfia 8 style level 2 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 2 - sfia 8 style ====================== levels of responsibility: level 2 - assist ========================================== essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. level 5 - sfia 8 style level 5 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 5 - sfia 8 style ====================== levels of responsibility: level 5 - ensure, advise ================================================== essence of the level: provides authoritative guidance in their field and works under broad direction. level 3 - sfia 8 style level 3 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 3 - sfia 8 style ====================== levels of responsibility: level 3 - apply ========================================= essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures. level 4 - sfia 8 style level 4 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 4 - sfia 8 style ====================== levels of responsibility: level 4 - enable ========================================== essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives. level 7 - sfia 8 style level 7 - sfia 8 style https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style https://sfia-online.org/@@site-logo/sfialogo-outlines.svg level 7 - sfia 8 style ====================== levels of responsibility: level 7 - set strategy, inspire, mobilise =================================================================== essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success
[safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen ------------------------------------------------------------------------------------- applying appropriate methods to assure safety during all lifecycle phases of safety-related systems developments. [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen ------------------------------------------------------------------------------------- applying appropriate methods to assure safety during all lifecycle phases of safety-related systems developments. | | | | [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering "skill") | sfen | applying appropriate methods to assure safety during all lifecycle phases of safety-related systems developments
[sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3. [sfia 9](https://sfia-online.org/en/sfia-9) 3
develops an understanding of how their work supports others. develops an understanding of how their work supports others. develops an understanding of how their work supports others
creatively applies a wide range of new ideas and effective management techniques to achieve results that align with organisational strategy. ##### creativity * creatively applies a wide range of new ideas and effective management techniques to achieve results that align with organisational strategy. champions creativity and innovation in driving strategy development to enable business opportunities
* ensures collaborative ways of working throughout all stages of work to meet user/customer needs. engages with and contributes to the work of cross-functional teams to ensure that user/customer needs are being met throughout the deliverable/scope of work. * engages with and contributes to the work of cross-functional teams to ensure that user/customer needs are being met throughout the deliverable/scope of work
sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to information and cyber security.https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 information and cyber security sfia 9 information and cyber security ===================================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to information and cyber security. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies.") * [sfia 9 information and cyber security](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to information and cyber security.") * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies.") * [sfia 9 information and cyber security](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to information and cyber security.") * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9
[high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing)hpcc ----------------------------------------------------------------------------------------------------- using advanced computer systems and special programming techniques to solve complex computational problems. | new level, small change | | | [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing "skill") | hpcc | using advanced computer systems and special programming techniques to solve complex computational problems
[sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance) * [core software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies) * [software engineering management competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/software-engineering-management-competencies) * [related enterprise it competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/related-enterprise-it-competencies) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations/?path=/glance) * [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management) * [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations) * [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment) * [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics) * [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation) * [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations) * [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions/?path=/glance) * [data management](https://sfia-online.org/en/sfia-9/skills/data-management) * [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design) * [database design](https://sfia-online.org/en/sfia-9/skills/database-design) * [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics) * [data science](https://sfia-online.org/en/sfia-9/skills/data-science) * [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning) * [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence) * [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering) * [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/?path=/glance) * [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management/?path=/glance) * [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing) * [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management) * [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management) * [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management) * [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support) * [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration) * [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) * [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 information and cyber security](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/?path=/glance) * [cybersecurity strategy and leadership](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-strategy-and-leadership) * [cybersecurity architecture](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-architecture) * [cybersecurity research and intelligence](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-research-and-intelligence) * [cybersecurity governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-governance-risk-and-compliance) * [cybersecurity advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-advice-and-guidance) * [secure software and systems development](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/secure-software-and-systems-development) * [cybersecurity change programmes](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-change-programmes) * [secure supply chain](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/secure-supply-chain) * [secure infrastructure management](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/secure-infrastructure-management) * [cybersecurity resilience](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-resilience) * [cybersecurity talent management](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-talent-management) * [cybersecurity education and training](https://sfia-online.org/en/sfia-9/sfia-views/information-and-cyber-security/cybersecurity-education-and-training) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. ​ [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 data science, data engineering and analytics](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/?path=/glance) * [data management and governance](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/data-governance) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/data-lifecycle-management) * [data solutions - development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/data-solutions-development-and-implementation) * [data culture and capability](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/data-culture-and-capability) * [data security and quality](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/data-security-and-quality) * [data operations and analytics](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/copy_of_data-lifecycle-management) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation/?path=/glance) * [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management) * [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management) * [project management](https://sfia-online.org/en/sfia-9/skills/project-management) * [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support) * [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development/?path=/glance) * [product management](https://sfia-online.org/en/sfia-9/skills/product-management) * [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management) * [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering) * [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design) * [software design](https://sfia-online.org/en/sfia-9/skills/software-design) * [network design](https://sfia-online.org/en/sfia-9/skills/network-design) * [infrastructure design](https://sfia-online.org/en/sfia-9/skills/infrastructure-design) * [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design) * [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development) * [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build) * [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing) * [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing) * [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing) * [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration) * [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development) * [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering) * [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment) * [radio frequency engineering](https://sfia-online.org/en/sfia-9/skills/radio-frequency-engineering) * [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 digital transformation view](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/?path=/glance) * [digital strategy, innovation and leadership](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/digital-strategy-innovation-and-investments) * [digital culture, skills and capabilities](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/digital-culture-skills-and-capabilities) * [business analysis and process improvement](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/business-analysis-and-process-improvement) * [ai and data](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/ai-and-data) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/user-centred-design) * [customer experience management](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/customer-experience-management) * [delivery and implementation](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/delivery-and-implementation) * [software engineering/devops](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/software-engineering-devops) * [cloud computing](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/cloud-computing) * [cybersecurity](https://sfia-online.org/en/sfia-9/sfia-views/digital-transformation/cybersecurity) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management/?path=/glance) * [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management) * [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development) * [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery) * [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment) * [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation) * [teaching](https://sfia-online.org/en/sfia-9/skills/teaching) * [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance/?path=/glance) * [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy) * [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice) * [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance) * [core software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies/?path=/glance) * [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management) * [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design) * [software design](https://sfia-online.org/en/sfia-9/skills/software-design) * [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development) * [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build) * [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development) * [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools) * [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management) * [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing) * [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing) * [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment) * [deployment](https://sfia-online.org/en/sfia-9/skills/deployment) * [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance) * [measurement](https://sfia-online.org/en/sfia-9/skills/measurement) * [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering) * [application support](https://sfia-online.org/en/sfia-9/skills/application-support) * [software engineering management competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/software-engineering-management-competencies) * [related enterprise it competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/related-enterprise-it-competencies) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science/?path=/glance) * [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling) * [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis) * [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 devops view](https://sfia-online.org/en/sfia-9/sfia-views/devops-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/devops-view/?path=/glance) * [devops culture](https://sfia-online.org/en/sfia-9/sfia-views/devops-view/devops-culture) * [devops automation](https://sfia-online.org/en/sfia-9/sfia-views/devops-view/devops-automation) * [devops ways of working](https://sfia-online.org/en/sfia-9/sfia-views/devops-view/devops-ways-of-working) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations/?path=/glance) * [records management](https://sfia-online.org/en/sfia-9/skills/records-management) * [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding) * [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis/?path=/glance) * [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis) * [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment) * [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management) * [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling) * [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/?path=/glance) * [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) * [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) * [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning/?path=/glance) * [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement) * [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development) * [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation) * [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management) * [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design) * [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 agile skills](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/?path=/glance) * [set up agile culture and capabilities](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/set-up-agile-culture-and-capabilities) * [support and guide agile practices](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/support-guide-agile-practices) * [adopt agile practices](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/adopt-agile-practices) * [measure and learn to improve agile practices](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills/measure-learn-to-improve-agile-practices) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management/?path=/glance) * [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management) * [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal) * [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management) * [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting) * [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis) * [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management) * [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management) * [measurement](https://sfia-online.org/en/sfia-9/skills/measurement) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management/?path=/glance) * [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management) * [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience) * [organisational facilitation](https://sfia-online.org/en/sfia-9/skills/organisational-facilitation) * [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development) * [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning) * [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 enterprise it view](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance/?path=/glance) * [governance](https://sfia-online.org/en/sfia-9/skills/governance) * [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management) * [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics) * [audit](https://sfia-online.org/en/sfia-9/skills/audit) * [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management) * [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management/?path=/glance) * [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring) * [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing) * [knowledge management](https://sfia-online.org/en/sfia-9/skills/knowledge-management) * [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025
receives guidance and has work reviewed at agreed milestones. receives guidance and has work reviewed at agreed milestones
[levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4. [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) 4
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| new level | | | [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management "skill") | benm | forecasting, planning and monitoring the emergence and effective realisation of anticipated benefits from projects and programmes. [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management)benm --------------------------------------------------------------------------------------- forecasting, planning and monitoring the emergence and effective realisation of anticipated benefits from projects and programmes
these views address the interests of specific professional disciplines, industry topics and framework users. these views address the interests of specific professional disciplines, industry topics and framework users
this improves communication and understanding for all involved e.g. this improves communication and understanding for all involved e.g. this improves communication and understanding for all involved e.g. this improves communication and understanding for all involved e.g. this improves communication and understanding for all involved e.g. this improves communication and understanding for all involved e.g. this improves communication and understanding for all involved e.g
| guidance notes | | | [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience "skill") | eexp | enhancing employee engagement and ways of working, empowering employees and supporting their health and wellbeing. [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience)eexp --------------------------------------------------------------------------------------- enhancing employee engagement and ways of working, empowering employees and supporting their health and wellbeing
work is self-initiated, consistent with agreed operational and budgetary requirements for meeting allocated technical and/or group objectives. work is self-initiated, consistent with agreed operational and budgetary requirements for meeting allocated technical and/or group objectives
registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377. registered in england number 04770377
##### planning * analyses, designs, plans, establishes milestones, and executes and evaluates work to time, cost and quality targets. analyses, designs, plans, establishes milestones, and executes and evaluates work to time, cost and quality targets
applies a working knowledge of the organisation’s domain. applies a working knowledge of the organisation’s domain
has significant influence over the allocation and management of resources required to deliver projects. has significant influence over the allocation and management of resources required to deliver projects
### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/2) * [sfia 7](https://sfia-online.org/en/lor/7/2) * [sfia 6](https://sfia-online.org/en/lor/6/2) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. ### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/6) * [sfia 7](https://sfia-online.org/en/lor/7/6) * [sfia 6](https://sfia-online.org/en/lor/6/6) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. ### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/3) * [sfia 7](https://sfia-online.org/en/lor/7/3) * [sfia 6](https://sfia-online.org/en/lor/6/3) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. ### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/5) * [sfia 7](https://sfia-online.org/en/lor/7/5) * [sfia 6](https://sfia-online.org/en/lor/6/5) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. ### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/4) * [sfia 7](https://sfia-online.org/en/lor/7/4) * [sfia 6](https://sfia-online.org/en/lor/6/4) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. ### levels of responsibility * [level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1) * [level 2 - assist](https://sfia-online.org/en/sfia-9/responsibilities/level-2) * [level 3 - apply](https://sfia-online.org/en/sfia-9/responsibilities/level-3) * [level 4 - enable](https://sfia-online.org/en/sfia-9/responsibilities/level-4) * [level 5 - ensure, advise](https://sfia-online.org/en/sfia-9/responsibilities/level-5) * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6) * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7) ### generic attributes * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) ### quick links * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) ### short links to this responsibility * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/lor/8/1) * [sfia 7](https://sfia-online.org/en/lor/7/1) * [sfia 6](https://sfia-online.org/en/lor/6/1) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025
* the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate. * the intention is not to draw a hard boundary around these skills or to imply that other sfia skills are not appropriate
[development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6. [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) 6
[cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation)crim ------------------------------------------------------------------------------------------------- investigates cybercrimes, collects evidence, determines incident impacts and collaborates with legal teams to protect digital assets. | large change | | | [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation "skill") | crim | investigates cybercrimes, collects evidence, determines incident impacts and collaborates with legal teams to protect digital assets
[people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) 6. [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) 6. [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) 6. [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) 6