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* you can move to sfia 9 when you are ready - sfia 8 skill descriptions will still be available to use. * previous sfia assessments or skills mapping are not impacted by this change. [click to learn why sfia skills are not defined at all 7 levels.](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) ### show/hide extra descriptions and levels. keywords[new level](https://sfia-online.org/en/@@search?subject%3alist=new%20level) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ### related sfia skills [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis) [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management) [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture) [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture) [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement) [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis) [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management) [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal) [bid/proposal management](https://sfia-online.org/en/sfia-9/skills/bid-proposal-management) ### short links to this skill * [explanation](https://sfia-online.org/@@multilingual-universal-link/759c57de0a924269b5c1338a5ea04964) * [sfia 8](https://sfia-online.org/en/skillcode/8/feas) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025 |
| new skill | | | [asset management](https://sfia-online.org/en/sfia-9/skills/asset-management "skill") | asmg | managing the full lifecycle of assets from acquisition, operation, maintenance to disposal. | new skill, split | | | [incident management](https://sfia-online.org/en/sfia-9/skills/incident-management "skill") | usup | coordinating responses to a diverse range of incidents to minimise negative impacts and quickly restore services. | new skill | | | [infrastructure operations](https://sfia-online.org/en/sfia-9/skills/infrastructure-operations "skill") | itop | provisioning, deploying, configuring, operating and optimising technology infrastructure across physical, virtual and cloud-based environments. | | | | [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management "skill") | etmg | delivering management, advisory and administrative services to support the development of knowledge, skills and competencies. | | | | [technology service management](https://sfia-online.org/en/sfia-9/skills/technology-service-management "skill") | itmg | managing the provision of technology-based services to meet defined organisational needs |
| small change | | | [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance "skill") | quas | assuring, through ongoing and periodic assessments and reviews, that the organisation’s quality objectives are being met. | small change | | | [service acceptance](https://sfia-online.org/en/sfia-9/skills/service-acceptance "skill") | seac | managing the process to obtain formal confirmation that service acceptance criteria have been met. | small change | | | [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture "skill") | arch | developing and communicating a multi-dimensional solution architecture to deliver agreed business outcomes. | small change | | | [sustainability](https://sfia-online.org/en/sfia-9/skills/sustainability "skill") | sust | advising and leading sustainability initiatives to reduce environmental impact and ensure compliance with relevant standards and regulations |
| auto | | | [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence "generic_attribute") | the reach and impact of your decisions and actions, both within and outside the organisation. | comp | | | [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge "generic_attribute") | the depth and breadth of understanding required to perform and influence work effectively. | comm | | | [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement "generic_attribute") | continuously identifying opportunities to refine work practices, processes, products, or services for greater efficiency and impact. | impm | | | [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity "generic_attribute") | generating and applying innovative ideas to enhance processes, solve problems and drive organisational success. | decm | | | [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset "generic_attribute") | embracing and effectively using digital tools and technologies to enhance performance and productivity. | digi | | | [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership "generic_attribute") | guiding and influencing individuals or teams to align actions with strategic goals and drive positive outcomes. | lead | | | [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning "generic_attribute") | continuously acquiring new knowledge and skills to enhance personal and organisational performance |
exercises considerable personal responsibility and autonomy. exercises considerable personal responsibility and autonomy. is fully accountable for actions taken and decisions made, both by self and others to whom responsibilities have been assigned |
leads collaboration with a diverse range of stakeholders across competing objectives within the organisation.builds strong, influential connections with key internal and external contacts at senior management/technical leader level anticipates and leads in addressing problems and opportunities that may impact organisational objectives, establishing a strategic approach and allocating resources. promotes the application of knowledge to support strategic imperatives.actively develops their strategic and technical leadership skills and leads the development of skills in their area of accountability. * builds strong, influential connections with key internal and external contacts at senior management/technical leader level ##### problem-solving * anticipates and leads in addressing problems and opportunities that may impact organisational objectives, establishing a strategic approach and allocating resources. * actively develops their strategic and technical leadership skills and leads the development of skills in their area of accountability |
people and skills — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/en) * [français (canada)](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/fr-ca) * [中文](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/zh) * [русский](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. skills — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/de) * [español](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/es) * [français](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/nl) * [polski](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/pl) * [português](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/ar) * [中文](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/ja) * [русский](https://sfia-online.org/@@multilingual-selector/1f853cbcd5ca485da5ec305686d4ebaa/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [skills](https://sfia-online.org/en/sfia-9/skills) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. generic attributes, business skills and behavioural factors — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/de) * [español](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/es) * [français](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/nl) * [polski](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/pl) * [português](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/ar) * [中文](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/ja) * [русский](https://sfia-online.org/@@multilingual-selector/c4337770e84d4f12b66bc06276814860/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. skills management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/de) * [español](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/es) * [français](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/nl) * [polski](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/pl) * [português](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ar) * [中文](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ja) * [русский](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. skills management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/726a19364afd488f9755991d712128f6/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. people and skills — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/493be471e1714f319c1188a9c21aa596/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 behavioural factors in sfia 8 business skills style — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/de) * [español](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/es) * [français](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/nl) * [polski](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/pl) * [português](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/ar) * [中文](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/ja) * [русский](https://sfia-online.org/@@multilingual-selector/e07757df7821498e9a99cd89f86e9ac2/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 skills directory a–z — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/de) * [español](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/es) * [français](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/nl) * [polski](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/pl) * [português](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/ar) * [中文](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/ja) * [русский](https://sfia-online.org/@@multilingual-selector/7e28916d19334605b1f7c151a33c8c27/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 agile skills — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/de) * [español](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/es) * [français](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/nl) * [polski](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/pl) * [português](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/ar) * [中文](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/ja) * [русский](https://sfia-online.org/@@multilingual-selector/39e69db7dc9a49a5a492e2585c9f378a/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1 |
initiates and influences strategic objectives and assigns responsibilities. ##### planning * initiates and influences strategic objectives and assigns responsibilities. delegates authority and responsibility for strategic business objectives. manages inter-relationships between impacted parties and strategic imperatives, recognising the broader business context and drawing accurate conclusions when resolving problems |
stakeholder management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/de) * [español](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/es) * [français](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/nl) * [polski](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pl) * [português](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ar) * [中文](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ja) * [русский](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. governance, risk and compliance — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. financial and value management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/en?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. stakeholder management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/b8c560b267b347c782442534eaf2cbfd/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. financial and value management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/de) * [español](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/es) * [français](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/nl) * [polski](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/pl) * [português](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/ar) * [中文](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/ja) * [русский](https://sfia-online.org/@@multilingual-selector/e887488e2bbe41f8b7c363c0f15013f6/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. governance, risk and compliance — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/de) * [español](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/es) * [français](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/nl) * [polski](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/pl) * [português](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ar) * [中文](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ja) * [русский](https://sfia-online.org/@@multilingual-selector/1cdf01c35c7740ab87548b419e62338d/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1 |
data and analytics data and analytics https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:data and analytics data and analytics ================== none [data management](https://sfia-online.org/en/sfia-9/skills/data-management)datm ------------------------------------------------------------------------------- developing and implementing plans, policies and practices that control, protect and optimise the value and governance of data assets. [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics)daan ----------------------------------------------------------------------------- enabling data-driven decision making by extracting, analysing and communicating insights from structured and unstructured data. ### data science, data engineering and analytics skills at a glance the[skills at a glance page](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/?path=/glance)provides a one-page summary of the[sfia big data/data science related skills and competency levels.](https://sfia-online.org/en/sfia-9/sfia-views/big-data-data-science/?path=/glance) ### how to use the data science, data engineering and analytics view we have also [published advice and guidance to help you use sfia and the data science, data engineering and analytics view.](https://sfia-online.org/en/tools-and-resources/sfia-views/big-data-data-science-skills-in-sfia)these pages are in english only. | new skill | | | [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics "skill") | daan | enabling data-driven decision making by extracting, analysing and communicating insights from structured and unstructured data. data and analytics data and analytics https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:data and analytics skills at a glance ================== skills by category | skill | levels | | --- | --- | | [data management](https://sfia-online.org/en/sfia-9/skills/data-management)datm | | 2 | 3 | 4 | 5 | 6 | | | [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design)dtan | | 2 | 3 | 4 | 5 | | | | [database design](https://sfia-online.org/en/sfia-9/skills/database-design)dbds | | 2 | 3 | 4 | 5 | | | | [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics)daan | | 2 | 3 | 4 | 5 | 6 | 7 | | [data science](https://sfia-online.org/en/sfia-9/skills/data-science)dats | | 2 | 3 | 4 | 5 | 6 | | | [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning)mlng | | 2 | 3 | 4 | 5 | 6 | | | [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence)bint | | 2 | 3 | 4 | 5 | | | | [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering)deng | | 2 | 3 | 4 | 5 | 6 | | | [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation)visl | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions/?path=/glance) * [data management](https://sfia-online.org/en/sfia-9/skills/data-management) * [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design) * [database design](https://sfia-online.org/en/sfia-9/skills/database-design) * [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics) * [data science](https://sfia-online.org/en/sfia-9/skills/data-science) * [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning) * [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence) * [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering) * [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025 |
these views address the interests of specific professional disciplines, industry topics and framework users.https://sfia-online.org/en/sfia-9/sfia-views https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 views ============ sfia views present the contents of sfia from different viewpoints. sfia 9 documents sfia 9 documents download the comprehensive and freely available sfia 9 documentation.https://sfia-online.org/en/sfia-9/documentation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 documents ================ download the comprehensive and freely available sfia 9 documentation. **** **available to download...** * 2 high quality reference pdfs * the sfia 9 framework reference in pdf * about sfia - guidance for the use of the sfia standard in pdf * an pdf visual chart summarising sfia 9 skills and responsibilities in interactive pdf * an excel spreadsheet containing the complete text of sfia 9 skill descriptions, levels of responsibilities, generic attributes and behavioural factors. these views address the interests of specific professional disciplines, industry topics and framework users.https://sfia-online.org/en/sfia-9/sfia-views https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 views ============ sfia views present the contents of sfia from different viewpoints |
* * * supports option identification and feasibility assessment. identifies the range of possible options. undertakes short-listing of options and feasibility assessment |
security services security services https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:security services security services ================= none [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt ------------------------------------------------------------------------------------------------------------- manages identity verification and access permissions within organisational systems and environments. | guidance notes | | | [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management "skill") | iamt | manages identity verification and access permissions within organisational systems and environments. security services security services https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:security services skills at a glance ================== skills by category | skill | levels | | --- | --- | | [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt | 1 | 2 | 3 | 4 | 5 | 6 | | | [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad | 1 | 2 | 3 | 4 | 5 | 6 | | | [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment)vuas | | 2 | 3 | 4 | 5 | | | | [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics)dgfs | | 2 | 3 | 4 | 5 | 6 | | | [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation)crim | | 2 | 3 | 4 | 5 | 6 | | | [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations)ocop | | 2 | 3 | 4 | 5 | 6 | | | [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing)pent | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations/?path=/glance) * [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management) * [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations) * [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment) * [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics) * [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation) * [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations) * [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025 |
sfia 9 software engineering competencies sfia 9 software engineering competencies we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies.https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 software engineering competencies sfia 9 software engineering competencies ======================================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies. sfia 9 software engineering competencies sfia 9 software engineering competencies we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to software engineering competencies.https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 software engineering competencies skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [core software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies) | [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm | | 2 | 3 | 4 | 5 | 6 | | | | [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn | | 2 | 3 | 4 | 5 | 6 | | | | [software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn | | 2 | 3 | 4 | 5 | 6 | | | | [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog | | 2 | 3 | 4 | 5 | 6 | | | | [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint | | 2 | 3 | 4 | 5 | 6 | | | | [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd | | 2 | 3 | 4 | 5 | 6 | | | | [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl | | 2 | 3 | 4 | 5 | 6 | | | | [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management)cfmg | | 2 | 3 | 4 | 5 | 6 | | | | [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test | 1 | 2 | 3 | 4 | 5 | 6 | | | | [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts | 1 | 2 | 3 | 4 | 5 | 6 | | | | [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment)relm | | 2 | 3 | 4 | 5 | 6 | | | | [deployment](https://sfia-online.org/en/sfia-9/skills/deployment)depl | | 2 | 3 | 4 | 5 | 6 | | | | [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas | | 2 | 3 | 4 | 5 | 6 | | | | [measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas | | 2 | 3 | 4 | 5 | 6 | | | | [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen | | 2 | 3 | 4 | 5 | 6 | | | | [application support](https://sfia-online.org/en/sfia-9/skills/application-support)asup | | 2 | 3 | 4 | 5 | | | | [software engineering management competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/software-engineering-management-competencies) | [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management)dlmg | | | | 4 | 5 | 6 | 7 | | | [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering)slen | | | 3 | 4 | 5 | 6 | 7 | | | [project management](https://sfia-online.org/en/sfia-9/skills/project-management)prmg | | | | 4 | 5 | 6 | 7 | | | [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod | | 2 | 3 | 4 | 5 | 6 | | | | [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment)sfas | | | | 4 | 5 | 6 | | | | [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development)ocdv | | | | | 5 | 6 | 7 | | [related enterprise it competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/related-enterprise-it-competencies) | [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis)busa | | 2 | 3 | 4 | 5 | 6 | | | | [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment)feas | | 2 | 3 | 4 | 5 | 6 | | | | [user research](https://sfia-online.org/en/sfia-9/skills/user-research)urch | | 2 | 3 | 4 | 5 | 6 | | | | [user experience analysis](https://sfia-online.org/en/sfia-9/skills/user-experience-analysis)unan | | 2 | 3 | 4 | 5 | | | | | [user experience design](https://sfia-online.org/en/sfia-9/skills/user-experience-design)hcev | | 2 | 3 | 4 | 5 | 6 | | | | [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture)arch | | | | 4 | 5 | 6 | | | | [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design)dtan | | 2 | 3 | 4 | 5 | | | | | [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing)prts | 1 | 2 | 3 | 4 | 5 | 6 | | | | [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing)bpts | | 2 | 3 | 4 | 5 | 6 | | | | [user experience evaluation](https://sfia-online.org/en/sfia-9/skills/user-experience-evaluation)usev | | 2 | 3 | 4 | 5 | 6 | | | | [service acceptance](https://sfia-online.org/en/sfia-9/skills/service-acceptance)seac | | | 3 | 4 | 5 | 6 | | | | [change control](https://sfia-online.org/en/sfia-9/skills/change-control)chmg | | 2 | 3 | 4 | 5 | 6 | | | | [incident management](https://sfia-online.org/en/sfia-9/skills/incident-management)usup | 1 | 2 | 3 | 4 | 5 | 6 | | | | [problem management](https://sfia-online.org/en/sfia-9/skills/problem-management)pbmg | | 2 | 3 | 4 | 5 | | | | | [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management)pomg | | | | | 5 | 6 | 7 | | | [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal)inva | | | | 4 | 5 | 6 | | | | [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management)pgmg | | | | | | 6 | 7 | | | [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod | | 2 | 3 | 4 | 5 | 6 | | | | [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management)benm | | | 3 | 4 | 5 | 6 | | | | [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management)rlmt | | | | 4 | 5 | 6 | 7 | | | [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing)resc | | 2 | 3 | 4 | 5 | 6 | | | | [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management)pemt | | | | 4 | 5 | 6 | | | | [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development)pdsv | | | | 4 | 5 | 6 | | | | [governance](https://sfia-online.org/en/sfia-9/skills/governance)govn | | | | | | 6 | 7 | | | [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp | | 2 | 3 | 4 | 5 | 6 | 7 | | | [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management)itcm | | 2 | 3 | 4 | 5 | 6 | 7 | | | [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management)fmit | | | | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/?path=/glance) * [core software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/core-software-engineering-competencies) * [software engineering management competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/software-engineering-management-competencies) * [related enterprise it competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies/related-enterprise-it-competencies) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies) 5 |
[delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6. delivery and operation delivery and operation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:delivery and operation skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) | [technology service management](https://sfia-online.org/en/sfia-9/skills/technology-service-management)itmg | | | | | 5 | 6 | 7 | | | [application support](https://sfia-online.org/en/sfia-9/skills/application-support)asup | | 2 | 3 | 4 | 5 | | | | | [infrastructure operations](https://sfia-online.org/en/sfia-9/skills/infrastructure-operations)itop | 1 | 2 | 3 | 4 | 5 | | | | | [system software administration](https://sfia-online.org/en/sfia-9/skills/system-software-administration)sysp | | 2 | 3 | 4 | 5 | | | | | [network support](https://sfia-online.org/en/sfia-9/skills/network-support)ntas | 1 | 2 | 3 | 4 | 5 | | | | | [systems installation and removal](https://sfia-online.org/en/sfia-9/skills/systems-installation-removal)hsin | 1 | 2 | 3 | 4 | 5 | | | | | [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management)cfmg | | 2 | 3 | 4 | 5 | 6 | | | | [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment)relm | | 2 | 3 | 4 | 5 | 6 | | | | [deployment](https://sfia-online.org/en/sfia-9/skills/deployment)depl | | 2 | 3 | 4 | 5 | 6 | | | | [storage management](https://sfia-online.org/en/sfia-9/skills/storage-management)stmg | | 2 | 3 | 4 | 5 | 6 | | | | [facilities management](https://sfia-online.org/en/sfia-9/skills/facilities-management)dcma | | 2 | 3 | 4 | 5 | 6 | | | [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) | [service level management](https://sfia-online.org/en/sfia-9/skills/service-level-management)slmo | | 2 | 3 | 4 | 5 | 6 | 7 | | | [service catalogue management](https://sfia-online.org/en/sfia-9/skills/service-catalogue-management)scmg | | 2 | 3 | 4 | 5 | | | | | [availability management](https://sfia-online.org/en/sfia-9/skills/availability-management)avmt | | | 3 | 4 | 5 | 6 | | | | [continuity management](https://sfia-online.org/en/sfia-9/skills/continuity-management)copl | | 2 | 3 | 4 | 5 | 6 | | | | [capacity management](https://sfia-online.org/en/sfia-9/skills/capacity-management)cpmg | | 2 | 3 | 4 | 5 | 6 | | | | [incident management](https://sfia-online.org/en/sfia-9/skills/incident-management)usup | 1 | 2 | 3 | 4 | 5 | 6 | | | | [problem management](https://sfia-online.org/en/sfia-9/skills/problem-management)pbmg | | 2 | 3 | 4 | 5 | | | | | [change control](https://sfia-online.org/en/sfia-9/skills/change-control)chmg | | 2 | 3 | 4 | 5 | 6 | | | | [asset management](https://sfia-online.org/en/sfia-9/skills/asset-management)asmg | | 2 | 3 | 4 | 5 | 6 | | | | [service acceptance](https://sfia-online.org/en/sfia-9/skills/service-acceptance)seac | | | 3 | 4 | 5 | 6 | | | [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) | [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt | 1 | 2 | 3 | 4 | 5 | 6 | | | | [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad | 1 | 2 | 3 | 4 | 5 | 6 | | | | [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment)vuas | | 2 | 3 | 4 | 5 | | | | | [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics)dgfs | | 2 | 3 | 4 | 5 | 6 | | | | [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation)crim | | 2 | 3 | 4 | 5 | 6 | | | | [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations)ocop | | 2 | 3 | 4 | 5 | 6 | | | | [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing)pent | | 2 | 3 | 4 | 5 | 6 | | | [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) | [records management](https://sfia-online.org/en/sfia-9/skills/records-management)rmgt | 1 | 2 | 3 | 4 | 5 | | | | | [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding)ancc | | 2 | 3 | 4 | 5 | 6 | | | | [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration)dbad | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. delivery and operation delivery and operation https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:delivery and operation delivery and operation ====================== none [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) -------------------------------------------------------------------------------------------------------------------------------------- none [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) ------------------------------------------------------------------------------------------------------------------------------- none [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) -------------------------------------------------------------------------------------------------------------------------------- none [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) -------------------------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/?path=/glance) * [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) * [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) * [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) * [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6. [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6. [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) 6 |
you can develop your knowledge and support others who do have responsibility in this area by: * learning key concepts and principles related to this skill and its impact on your role * performing related skills (see the related sfia skills) * supporting others who are performing higher level tasks and activities ##### where higher levels are not defined... * you can progress by developing related skills which are better suited to higher levels of organisational leadership |
feasibility assessment typically results in a documented business case used to support organisational decision-making about proposed investments. engages with internal and external stakeholders to get the information required for feasibility assessment. collaborates with stakeholders and specialists to get the information required for feasibility assessment. * * * establishes an organisational framework and standards for feasibility assessment and business case development |
[autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy "generic_attribute") ----------------------------------------------------------------------------------------------------------------------------------------- the level of independence, discretion and accountability for results in your role. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy) [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------- the reach and impact of your decisions and actions, both within and outside the organisation. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence) [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------- the range and intricacy of tasks and responsibilities that come with your role. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity) [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------- the depth and breadth of understanding required to perform and influence work effectively. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication) [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------------- continuously identifying opportunities to refine work practices, processes, products, or services for greater efficiency and impact. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement) [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------- generating and applying innovative ideas to enhance processes, solve problems and drive organisational success. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity) [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------ applying critical thinking to evaluate options, assess risks and select the most appropriate course of action. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision) [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------------- embracing and effectively using digital tools and technologies to enhance performance and productivity. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset) [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------- guiding and influencing individuals or teams to align actions with strategic goals and drive positive outcomes. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership) [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------------------- continuously acquiring new knowledge and skills to enhance personal and organisational performance. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning) [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning "generic_attribute") ----------------------------------------------------------------------------------------------------------------------------------------- taking a systematic approach to organising tasks, resources and timelines to meet defined goals. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning) [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem "generic_attribute") ----------------------------------------------------------------------------------------------------------------------------------------------- analysing challenges, applying logical methods and developing effective solutions to overcome obstacles. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem) [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------- adjusting to change and persisting through challenges at personal, team and organisational levels. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability) [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security "generic_attribute") ------------------------------------------------------------------------------------------------------------------------------------------------------------- ensuring the protection of sensitive information, upholding privacy of data and individuals, and demonstrating ethical conduct within and outside the organisation. | prob | | | [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability "generic_attribute") | adjusting to change and persisting through challenges at personal, team and organisational levels |
[read more…](https://sfia-online.org/en/sfia-9/skills/cost-management) [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management "skill") --------------------------------------------------------------------------------------- analysing and proactively managing business demand for new services or modifications to existing service features or volumes. [read more…](https://sfia-online.org/en/sfia-9/skills/demand-management) [measurement](https://sfia-online.org/en/sfia-9/skills/measurement "skill") --------------------------------------------------------------------------- developing and operating a measurement capability to support agreed organisational information needs. | new skill | | | [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management "skill") | demm | analysing and proactively managing business demand for new services or modifications to existing service features or volumes. [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management)demm ----------------------------------------------------------------------------------- analysing and proactively managing business demand for new services or modifications to existing service features or volumes |
* manages and mitigates organisational risk. * raises issues when objectives are at risk. * assesses and evaluates risk. * demonstrates an understanding of risk factors in their work |
accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy "the level of independence, discretion and accountability for results in your role.") * [influence](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/influence "the reach and impact of your decisions and actions, both within and outside the organisation.") * [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity "the range and intricacy of tasks and responsibilities that come with your role.") * [knowledge](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge "the depth and breadth of understanding required to perform and influence work effectively.") * [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration "working effectively with others, sharing resources and coordinating efforts to achieve shared objectives.") * [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication "exchanging information, ideas and insights clearly to enable mutual understanding and cooperation.") * [improvement mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/improvement "continuously identifying opportunities to refine work practices, processes, products, or services for greater efficiency and impact.") * [creativity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/creativity "generating and applying innovative ideas to enhance processes, solve problems and drive organisational success.") * [decision-making](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/decision "applying critical thinking to evaluate options, assess risks and select the most appropriate course of action.") * [digital mindset](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/digital_mindset "embracing and effectively using digital tools and technologies to enhance performance and productivity.") * [leadership](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/leadership "guiding and influencing individuals or teams to align actions with strategic goals and drive positive outcomes.") * [learning and development](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/learning "continuously acquiring new knowledge and skills to enhance personal and organisational performance.") * [planning](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/planning "taking a systematic approach to organising tasks, resources and timelines to meet defined goals.") * [problem-solving](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/problem "analysing challenges, applying logical methods and developing effective solutions to overcome obstacles.") * [adaptability](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/adaptability "adjusting to change and persisting through challenges at personal, team and organisational levels.") * [security, privacy and ethics](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security "ensuring the protection of sensitive information, upholding privacy of data and individuals, and demonstrating ethical conduct within and outside the organisation.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. ### level 7 **[level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7):** essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. level 6 - initiate, influence level 6 - initiate, influence essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.https://sfia-online.org/en/sfia-9/responsibilities/level-6 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 6 - initiate, influence ======================================================= essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/level-6) [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "responsibility") ------------------------------------------------------------------------------------------------------------------------ essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9. level 4 - enable level 4 - enable essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives.https://sfia-online.org/en/sfia-9/responsibilities/level-4 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 4 - enable ========================================== essence of the level: performs diverse complex activities, supports and guides others, delegates tasks when appropriate, works autonomously under general direction, and contributes expertise to deliver team objectives. accountable for delivering significant work outcomes, from analysis through execution to evaluation.") * [level 6 - initiate, influence](https://sfia-online.org/en/sfia-9/responsibilities/level-6 "essence of the level: has significant organisational influence, makes high-level decisions, shapes policies, demonstrates leadership, promotes organisational collaboration, and accepts accountability in key areas.") * [level 7 - set strategy, inspire, mobilise](https://sfia-online.org/en/sfia-9/responsibilities/level-7 "essence of the level: operates at the highest organisational level, determines overall organisational vision and strategy, and assumes accountability for overall success.") * [generic attributes, business skills and behavioural factors](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours "all levels 1-7 of the generic attributes and business skills/behavioural factors.") * [sfia 9 behavioural factors in sfia 8 business skills style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style) * [level 1 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-1-sfia-8-style) * [level 2 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-2-sfia-8-style) * [level 3 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-3-sfia-8-style) * [level 4 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-4-sfia-8-style) * [level 5 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-5-sfia-8-style) * [level 6 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-6-sfia-8-style) * [level 7 - sfia 8 style](https://sfia-online.org/en/sfia-9/responsibilities/sfia-9-behavioural-factors-in-sfia-8-business-skills-style/level-7-sfia-8-style) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z "search for or browse the skills in sfia 9.") * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z "the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility.") * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation "download the comprehensive and freely available sfia 9 documentation.") * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills "sfia offers two layouts of the behavioural factors - one with behavioural factor headings and one without - to accommodate different user needs and preferences.") * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9 "this guide will help you plan your adoption of and transition to sfia 9 |
* the full reference guide(pdf, requires free registration/login)and this website provide advice and guidance on the adoption of sfia. they are available for advice on adopting sfia. * the full reference guide(pdf, requires free registration/login)and this website provide advice and guidance on the adoption of sfia. they are available for advice on adopting sfia |
* implements agreed changes to assigned work tasks. proposes ideas to improve own work area.implements agreed changes to assigned work tasks. * develops solutions for complex work activities related to assignments |
### level 1 **[level 1 - follow](https://sfia-online.org/en/sfia-9/responsibilities/level-1):** essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work. level 5 - ensure, advise level 5 - ensure, advise essence of the level: provides authoritative guidance in their field and works under broad direction. level 1 - follow level 1 - follow essence of the level: performs routine tasks under close supervision, follows instructions, and requires guidance to complete their work |
skills skills these are all the skills.https://sfia-online.org/en/sfia-9/skills https://sfia-online.org/@@site-logo/sfialogo-outlines.svg skills ====== these are all the skills. [skills](https://sfia-online.org/en/sfia-9/skills) 4. * [the a to z of all sfia skills -](https://sfia-online.org/en/sfia-9/all-skills-a-z)[updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) focused views ------------- these views of sfia provide a quick-start list of the sfia skills which are most relevant to a selection of professional disciplines, industry topics and complementary frameworks. * [the a to z of all sfia skills -](https://sfia-online.org/en/sfia-9/all-skills-a-z)[updated for sfia 9](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view?path=/glance) focused views ------------- these views of sfia provide a quick-start list of the sfia skills which are most relevant to a selection of professional disciplines, industry topics and complementary frameworks. sfia 9 skills directory a–z sfia 9 skills directory a–z search for or browse the skills in sfia 9.https://sfia-online.org/en/sfia-9/all-skills-a-z https://sfia-online.org/@@site-logo/sfialogo-outlines.svg sfia 9 skills directory a–z =========================== search for or browse the skills in sfia 9. * [the a to z of all sfia skills](https://sfia-online.org/en/sfia-9/all-skills-a-z) [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) provides a one-page summary of all the skills and the levels at which they are defined |
this flexible approach aligns with sfia's commitment to being adaptable and user-friendly while maintaining the framework's integrity and completeness. please refer to the full sfia framework if you think something is missing. please refer to the full sfia framework if you think something is missing |
embeds adaptability into organisational culture and strategic planning. inspires a learning culture to align with business objectives |
[read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/security) [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. **looking for something else?** * [sfia 9 skills directory a–z to search for or browse the skills in sfia 9.](https://sfia-online.org/en/sfia-9/all-skills-a-z) | title | description | short code | | --- | --- | --- | | [autonomy](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/autonomy "generic_attribute") | the level of independence, discretion and accountability for results in your role. * rdf turtle file - sfia 9 skills, responsibilities, generic attributes and behavioural factors * customised versions of the visual charts for cybersecurity and cloud-computing all the documents are free to get if you are[registered on this site](https://sfia-online.org/en/@@register). search **looking for something else?** * [generic attributes, business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * **sfia 9 change tracker -**for full details of changes for sfia 9 - [use the excel sheet](https://sfia-online.org/en/sfia-9/sfia-9-release-notes/sfia-9-working-documents-folder) | title | skill code | description | tags | | --- | --- | --- | --- | | [accessibility and inclusion](https://sfia-online.org/en/sfia-9/skills/accessibility-and-inclusion "skill") | acin | driving accessibility and inclusion in services and products |
### autonomy works under broad direction. ### autonomy works under broad direction. ### autonomy works under general direction within a clear framework of accountability. ### autonomy works under general direction within a clear framework of accountability |
communicates with credibility at all levels across the organisation to broad audiences with divergent objectives.explains complex information and ideas clearly, influencing the strategic direction.promotes information sharing across the organisation. ##### communication * communicates with credibility at all levels across the organisation to broad audiences with divergent objectives. ##### communication * communicates clearly with impact, articulating complex information and ideas to broad audiences with different viewpoints. communicates clearly with impact, articulating complex information and ideas to broad audiences with different viewpoints.leads and encourages conversations to share ideas and build consensus on actions to be taken. communicates to audiences at all levels within own organisation and engages with industry.presents compelling arguments and ideas authoritatively and convincingly to achieve business objectives |
* explains complex information and ideas clearly, influencing the strategic direction. * as required, takes the lead in explaining complex concepts to support decision making |
### complexity performs a range of work activities in varied environments. ### complexity performs routine activities in a structured environment. ### complexity performs a range of work, sometimes complex and non-routine, in varied environments. ### complexity performs a range of work activities in varied environments. ### complexity performs a range of work, sometimes complex and non-routine, in varied environments. ### complexity performs routine activities in a structured environment |
advice and guidance advice and guidance https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:advice and guidance advice and guidance =================== none [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy)cnsl ----------------------------------------------------------------------- providing advice and recommendations, based on expertise and experience, to address client needs. advice and guidance advice and guidance https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:advice and guidance skills at a glance ================== skills by category | skill | levels | | --- | --- | | [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy)cnsl | | | | 4 | 5 | 6 | 7 | | [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice)tech | | | | 4 | 5 | 6 | | | [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance/?path=/glance) * [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy) * [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice) * [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. | | | | [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy "skill") | cnsl | providing advice and recommendations, based on expertise and experience, to address client needs |
leads the enhancement of the organisation’s digital capabilities.identifies and endorses opportunities to adopt new technologies and digital services.leads digital governance and compliance with relevant legislation and the need for products and services. * identifies and endorses opportunities to adopt new technologies and digital services. * leads digital governance and compliance with relevant legislation and the need for products and services. leads the development of the organisation’s digital culture and the transformational vision |
drives improvement initiatives that have a significant impact on the organisation.aligns improvement strategies with organisational objectives.engages stakeholders in improvement processes. * aligns improvement strategies with organisational objectives. * engages stakeholders in improvement processes. * assesses effectiveness of implemented changes. identifies and evaluates potential improvements to products, practices, or services.leads implementation of enhancements within own area of responsibility.assesses effectiveness of implemented changes. encourages and supports team discussions on improvement initiatives.implements procedural changes within a defined scope of work. defines and communicates the organisational approach to continuous improvement.cultivates a culture of ongoing enhancement.evaluates the impact of improvement initiatives on organisational success |
* takes the initiative to develop a wider breadth of knowledge across industry and/or business and identify and manage development opportunities in area of responsibility. uses their skills and knowledge to help establish the standards that others in the organisation will apply.takes the initiative to develop a wider breadth of knowledge across industry and/or business and identify and manage development opportunities in area of responsibility. maintains strategic insight into contemporary and emerging industry landscapes.ensures the organisation develops and mobilises the full range of required skills and capabilities |
stakeholder management stakeholder management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:stakeholder management stakeholder management ====================== none [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing)sorc ----------------------------------------------------------------- managing, or providing advice on, the procurement or commissioning of products and services. [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management)rlmt ----------------------------------------------------------------------------------------------------------------------- systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement. stakeholder management stakeholder management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:stakeholder management skills at a glance ================== skills by category | skill | levels | | --- | --- | | [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing)sorc | | 2 | 3 | 4 | 5 | 6 | 7 | | [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp | | 2 | 3 | 4 | 5 | 6 | 7 | | [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management)itcm | | 2 | 3 | 4 | 5 | 6 | 7 | | [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management)rlmt | | | | 4 | 5 | 6 | 7 | | [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support)csmg | 1 | 2 | 3 | 4 | 5 | 6 | | | [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration)admn | 1 | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/?path=/glance) * [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management/?path=/glance) * [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing) * [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management) * [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management) * [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management) * [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support) * [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration) * [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) * [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. | small change | | | [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management "skill") | rlmt | systematically analysing, managing and influencing stakeholder relationships to achieve mutually beneficial outcomes through structured engagement |
in encrypted pdf documents that do not allow printing or "copy and paste" of content * the owners update their framework "behind closed doors" - before pushing updates out to users important - you do need a licence to use sfia... * reproduction or distribution of sfia in any form or medium is prohibited unless specifically permitted by licence |
* leads implementation of enhancements within own area of responsibility. plans and leads at the highest level of authority over all aspects of a significant area of work |
universal applicability ----------------------- while sfia was initially designed for the digital, it, and software engineering community, its professional skills are relevant beyond these fields. its universal applicability allows it to be extended into various knowledge-intensive or technical professions |
##### digital mindset * has sufficient digital skills for their role; understands and uses appropriate methods, tools, applications and processes. ##### digital mindset * leads the enhancement of the organisation’s digital capabilities. ##### digital mindset * explores and applies relevant digital tools and skills for their role. ##### digital mindset * recognises and evaluates the organisational impact of new technologies and digital services. ##### digital mindset * maximises the capabilities of applications for their role and evaluates and supports the use of new technologies and digital tools. ##### digital mindset * has basic digital skills to learn and use applications, processes and tools for their role |
### knowledge applies knowledge of a range of role-specific practices to complete tasks within defined boundaries and has an appreciation of how this knowledge applies to the wider business context. ### knowledge applies knowledge of a range of role-specific practices to complete tasks within defined boundaries and has an appreciation of how this knowledge applies to the wider business context. ### knowledge applies knowledge across different areas in their field, integrating this knowledge to perform complex and diverse tasks. ### knowledge applies knowledge across different areas in their field, integrating this knowledge to perform complex and diverse tasks |
when required, delegates routine tasks to others within own team. when required, delegates routine tasks to others within own team. when required, plans, schedules, and delegates work to others, typically within own team. when required, plans, schedules, and delegates work to others, typically within own team |
[organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development)ocdv --------------------------------------------------------------------------------------------------------------------------- providing leadership, advice and implementation support to assess organisational capabilities and to identify, prioritise and implement improvements. [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement)ocen ----------------------------------------------------------------------------------------------------------------- facilitates cultural and behavioural change by enabling individuals and teams to embed new ways of working and adapt to changes. | guidance notes, new level | | | [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development "skill") | ocdv | providing leadership, advice and implementation support to assess organisational capabilities and to identify, prioritise and implement improvements. | | | | [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement "skill") | ocen | facilitates cultural and behavioural change by enabling individuals and teams to embed new ways of working and adapt to changes |
[relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) 6. relationships and engagement relationships and engagement https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:relationships and engagement relationships and engagement ============================ none [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) ---------------------------------------------------------------------------------------------------------------------------------------------- none [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) --------------------------------------------------------------------------------------------------------------------------------------------- none [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) -------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/?path=/glance) * [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) * [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) * [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) 6. relationships and engagement relationships and engagement https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:relationships and engagement skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) | [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing)sorc | | 2 | 3 | 4 | 5 | 6 | 7 | | | [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp | | 2 | 3 | 4 | 5 | 6 | 7 | | | [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management)itcm | | 2 | 3 | 4 | 5 | 6 | 7 | | | [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management)rlmt | | | | 4 | 5 | 6 | 7 | | | [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support)csmg | 1 | 2 | 3 | 4 | 5 | 6 | | | | [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration)admn | 1 | 2 | 3 | 4 | 5 | 6 | | | [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) | [bid/proposal management](https://sfia-online.org/en/sfia-9/skills/bid-proposal-management)bidm | | | 3 | 4 | 5 | 6 | | | | [selling](https://sfia-online.org/en/sfia-9/skills/selling)sale | | | 3 | 4 | 5 | 6 | | | | [sales support](https://sfia-online.org/en/sfia-9/skills/sales-support)ssup | 1 | 2 | 3 | 4 | 5 | 6 | | | [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) | [marketing management](https://sfia-online.org/en/sfia-9/skills/marketing-management)mktg | | | | 4 | 5 | 6 | 7 | | | [market research](https://sfia-online.org/en/sfia-9/skills/market-research)mrch | | | 3 | 4 | 5 | 6 | | | | [brand management](https://sfia-online.org/en/sfia-9/skills/brand-management)brmg | | | | 4 | 5 | 6 | | | | [customer engagement and loyalty](https://sfia-online.org/en/sfia-9/skills/customer-engagement-and-loyalty)celo | | | 3 | 4 | 5 | 6 | | | | [marketing campaign management](https://sfia-online.org/en/sfia-9/skills/marketing-campaign-management)mkcm | | | 3 | 4 | 5 | | | | | [digital marketing](https://sfia-online.org/en/sfia-9/skills/digital-marketing)digm | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/?path=/glance) * [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) * [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) * [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025 |
identifies opportunities for improvement in own tasks. contributes to identifying own development opportunities. contributes to identifying own development opportunities |
[read more…](https://sfia-online.org/en/sfia-9/skills/sustainability) [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management "skill") --------------------------------------------------------------------------------------------- managing the effective use and control of financial resources to support business strategies, compliance and risk mitigation. financial and value management financial and value management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:financial and value management skills at a glance ================== skills by category | skill | levels | | --- | --- | | [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management)fmit | | | | 4 | 5 | 6 | | | [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal)inva | | | | 4 | 5 | 6 | | | [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management)benm | | | 3 | 4 | 5 | 6 | | | [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting)budf | | 2 | 3 | 4 | 5 | 6 | | | [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis)fian | | 2 | 3 | 4 | 5 | 6 | | | [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management)comg | | 2 | 3 | 4 | 5 | 6 | | | [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management)demm | | | | 4 | 5 | 6 | | | [measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management/?path=/glance) * [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management) * [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal) * [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management) * [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting) * [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis) * [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management) * [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management) * [measurement](https://sfia-online.org/en/sfia-9/skills/measurement) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. | new skill | | | [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management "skill") | fmit | managing the effective use and control of financial resources to support business strategies, compliance and risk mitigation. financial and value management financial and value management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:financial and value management financial and value management ============================== none [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management)fmit ----------------------------------------------------------------------------------------- managing the effective use and control of financial resources to support business strategies, compliance and risk mitigation |
leads, supports or guides team members.develops solutions for complex work activities related to assignments.demonstrates an understanding of risk factors in their work.contributes specialist expertise to requirements definition in support of proposals. * contributes specialist expertise to requirements definition in support of proposals |
has a significant management level of contact with internal colleagues and external contacts. has a significant management level of contact with internal colleagues and external contacts. has a transactional level of contact with people outside their team, including internal colleagues and external contacts. has a transactional level of contact with people outside their team, including internal colleagues and external contacts. has a tactical level of contact with people outside their team, including internal colleagues and external contacts. has a tactical level of contact with people outside their team, including internal colleagues and external contacts. has an extensive leadership level of contact with internal colleagues and external contacts |
[read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/knowledge) [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------------- working effectively with others, sharing resources and coordinating efforts to achieve shared objectives. [read more…](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration) [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication "generic_attribute") --------------------------------------------------------------------------------------------------------------------------------------------------- exchanging information, ideas and insights clearly to enable mutual understanding and cooperation. | knge | | | [collaboration](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/collaboration "generic_attribute") | working effectively with others, sharing resources and coordinating efforts to achieve shared objectives. | coll | | | [communication](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/communication "generic_attribute") | exchanging information, ideas and insights clearly to enable mutual understanding and cooperation |
this is the view used for the sfia complete reference guide, the a3 summary sheet and basic navigation.https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 full framework view skills at a glance ================== skills by category | category | subcategory | skill | levels | | --- | --- | --- | --- | | [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) | [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) | [strategic planning](https://sfia-online.org/en/sfia-9/skills/strategic-planning)itsp | | | | 4 | 5 | 6 | 7 | | | | [information systems coordination](https://sfia-online.org/en/sfia-9/skills/information-systems-coordination)isco | | | | | | 6 | 7 | | | | [information management](https://sfia-online.org/en/sfia-9/skills/information-management)irmg | | | 3 | 4 | 5 | 6 | 7 | | | | [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture)stpl | | | | | 5 | 6 | 7 | | | | [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture)arch | | | | 4 | 5 | 6 | | | | | [innovation management](https://sfia-online.org/en/sfia-9/skills/innovation-management)inov | | | | | 5 | 6 | 7 | | | | [emerging technology monitoring](https://sfia-online.org/en/sfia-9/skills/emerging-technology-monitoring)emrg | | | | 4 | 5 | 6 | | | | | [formal research](https://sfia-online.org/en/sfia-9/skills/formal-research)rsch | | 2 | 3 | 4 | 5 | 6 | | | | | [sustainability](https://sfia-online.org/en/sfia-9/skills/sustainability)sust | | | | 4 | 5 | 6 | | | | [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) | [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management)fmit | | | | 4 | 5 | 6 | | | | | [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal)inva | | | | 4 | 5 | 6 | | | | | [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management)benm | | | 3 | 4 | 5 | 6 | | | | | [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting)budf | | 2 | 3 | 4 | 5 | 6 | | | | | [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis)fian | | 2 | 3 | 4 | 5 | 6 | | | | | [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management)comg | | 2 | 3 | 4 | 5 | 6 | | | | | [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management)demm | | | | 4 | 5 | 6 | | | | | [measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas | | 2 | 3 | 4 | 5 | 6 | | | | [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) | [information security](https://sfia-online.org/en/sfia-9/skills/information-security)scty | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [information assurance](https://sfia-online.org/en/sfia-9/skills/information-assurance)inas | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [information and data compliance](https://sfia-online.org/en/sfia-9/skills/information-and-data-compliance)pedp | | | | 4 | 5 | 6 | | | | | [vulnerability research](https://sfia-online.org/en/sfia-9/skills/vulnerability-research)vure | | 2 | 3 | 4 | 5 | 6 | | | | | [threat intelligence](https://sfia-online.org/en/sfia-9/skills/threat-intelligence)thin | | 2 | 3 | 4 | 5 | 6 | | | | [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) | [governance](https://sfia-online.org/en/sfia-9/skills/governance)govn | | | | | | 6 | 7 | | | | [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management)burm | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics)aide | | | 3 | 4 | 5 | 6 | | | | | [audit](https://sfia-online.org/en/sfia-9/skills/audit)audt | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management)qumg | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas | | 2 | 3 | 4 | 5 | 6 | | | | [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) | [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy)cnsl | | | | 4 | 5 | 6 | 7 | | | | [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice)tech | | | | 4 | 5 | 6 | | | | | [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl | | 2 | 3 | 4 | 5 | 6 | | | [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) | [change implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-implementation) | [portfolio management](https://sfia-online.org/en/sfia-9/skills/portfolio-management)pomg | | | | | 5 | 6 | 7 | | | | [programme management](https://sfia-online.org/en/sfia-9/skills/programme-management)pgmg | | | | | | 6 | 7 | | | | [project management](https://sfia-online.org/en/sfia-9/skills/project-management)prmg | | | | 4 | 5 | 6 | 7 | | | | [portfolio, programme and project support](https://sfia-online.org/en/sfia-9/skills/portfolio-programme-and-project-support)prof | | 2 | 3 | 4 | 5 | 6 | | | | | [delivery management](https://sfia-online.org/en/sfia-9/skills/delivery-management)demg | | | 3 | 4 | 5 | 6 | | | | [change analysis](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-analysis) | [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis)busa | | 2 | 3 | 4 | 5 | 6 | | | | | [feasibility assessment](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment)feas | | 2 | 3 | 4 | 5 | 6 | | | | | [requirements definition and management](https://sfia-online.org/en/sfia-9/skills/requirements-definition-and-management)reqm | | 2 | 3 | 4 | 5 | 6 | | | | | [business modelling](https://sfia-online.org/en/sfia-9/skills/business-modelling)bsmo | | 2 | 3 | 4 | 5 | 6 | | | | | [user acceptance testing](https://sfia-online.org/en/sfia-9/skills/user-acceptance-testing)bpts | | 2 | 3 | 4 | 5 | 6 | | | | [change planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation/change-planning) | [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement)bpre | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [organisational capability development](https://sfia-online.org/en/sfia-9/skills/organisational-capability-development)ocdv | | | | | 5 | 6 | 7 | | | | [organisation design and implementation](https://sfia-online.org/en/sfia-9/skills/organisation-design-and-implementation)ordi | | | 3 | 4 | 5 | 6 | 7 | | | | [organisational change management](https://sfia-online.org/en/sfia-9/skills/organisational-change-management)cipm | | 2 | 3 | 4 | 5 | 6 | | | | | [job analysis and design](https://sfia-online.org/en/sfia-9/skills/job-analysis-and-design)jadn | | | 3 | 4 | 5 | | | | | | [organisational change enablement](https://sfia-online.org/en/sfia-9/skills/organisational-change-enablement)ocen | | | | 4 | 5 | 6 | | | [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) | [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) | [product management](https://sfia-online.org/en/sfia-9/skills/product-management)prod | | 2 | 3 | 4 | 5 | 6 | | | | | [systems development management](https://sfia-online.org/en/sfia-9/skills/systems-development-management)dlmg | | | | 4 | 5 | 6 | 7 | | | | [systems and software lifecycle engineering](https://sfia-online.org/en/sfia-9/skills/systems-software-lifecycle-engineering)slen | | | 3 | 4 | 5 | 6 | 7 | | | | [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design)desn | | 2 | 3 | 4 | 5 | 6 | | | | | [software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn | | 2 | 3 | 4 | 5 | 6 | | | | | [network design](https://sfia-online.org/en/sfia-9/skills/network-design)ntds | | 2 | 3 | 4 | 5 | 6 | | | | | [infrastructure design](https://sfia-online.org/en/sfia-9/skills/infrastructure-design)ifdn | | 2 | 3 | 4 | 5 | 6 | | | | | [hardware design](https://sfia-online.org/en/sfia-9/skills/hardware-design)hwde | | 2 | 3 | 4 | 5 | 6 | | | | | [programming/software development](https://sfia-online.org/en/sfia-9/skills/programming-software-development)prog | | 2 | 3 | 4 | 5 | 6 | | | | | [systems integration and build](https://sfia-online.org/en/sfia-9/skills/systems-integration-and-build)sint | | 2 | 3 | 4 | 5 | 6 | | | | | [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [non-functional testing](https://sfia-online.org/en/sfia-9/skills/non-functional-testing)nfts | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [process testing](https://sfia-online.org/en/sfia-9/skills/process-testing)prts | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [software configuration](https://sfia-online.org/en/sfia-9/skills/software-configuration)port | | 2 | 3 | 4 | 5 | 6 | | | | | [real-time/embedded systems development](https://sfia-online.org/en/sfia-9/skills/real-time-embedded-systems-development)resd | | 2 | 3 | 4 | 5 | 6 | | | | | [safety engineering](https://sfia-online.org/en/sfia-9/skills/safety-engineering)sfen | | 2 | 3 | 4 | 5 | 6 | | | | | [safety assessment](https://sfia-online.org/en/sfia-9/skills/safety-assessment)sfas | | | | 4 | 5 | 6 | | | | | [radio frequency engineering](https://sfia-online.org/en/sfia-9/skills/radio-frequency-engineering)rfen | | 2 | 3 | 4 | 5 | 6 | | | | | [animation development](https://sfia-online.org/en/sfia-9/skills/animation-development)adev | | 2 | 3 | 4 | 5 | 6 | | | | [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) | [data management](https://sfia-online.org/en/sfia-9/skills/data-management)datm | | 2 | 3 | 4 | 5 | 6 | | | | | [data modelling and design](https://sfia-online.org/en/sfia-9/skills/data-modelling-and-design)dtan | | 2 | 3 | 4 | 5 | | | | | | [database design](https://sfia-online.org/en/sfia-9/skills/database-design)dbds | | 2 | 3 | 4 | 5 | | | | | | [data analytics](https://sfia-online.org/en/sfia-9/skills/data-analytics)daan | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [data science](https://sfia-online.org/en/sfia-9/skills/data-science)dats | | 2 | 3 | 4 | 5 | 6 | | | | | [machine learning](https://sfia-online.org/en/sfia-9/skills/machine-learning)mlng | | 2 | 3 | 4 | 5 | 6 | | | | | [business intelligence](https://sfia-online.org/en/sfia-9/skills/business-intelligence)bint | | 2 | 3 | 4 | 5 | | | | | | [data engineering](https://sfia-online.org/en/sfia-9/skills/data-engineering)deng | | 2 | 3 | 4 | 5 | 6 | | | | | [data visualisation](https://sfia-online.org/en/sfia-9/skills/data-visualisation)visl | | 2 | 3 | 4 | 5 | | | | | [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) | [user research](https://sfia-online.org/en/sfia-9/skills/user-research)urch | | 2 | 3 | 4 | 5 | 6 | | | | | [customer experience](https://sfia-online.org/en/sfia-9/skills/customer-experience)cexp | | 2 | 3 | 4 | 5 | 6 | | | | | [accessibility and inclusion](https://sfia-online.org/en/sfia-9/skills/accessibility-and-inclusion)acin | | 2 | 3 | 4 | 5 | 6 | | | | | [user experience analysis](https://sfia-online.org/en/sfia-9/skills/user-experience-analysis)unan | | 2 | 3 | 4 | 5 | | | | | | [user experience design](https://sfia-online.org/en/sfia-9/skills/user-experience-design)hcev | | 2 | 3 | 4 | 5 | 6 | | | | | [user experience evaluation](https://sfia-online.org/en/sfia-9/skills/user-experience-evaluation)usev | | 2 | 3 | 4 | 5 | 6 | | | | [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) | [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring)inca | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing)icpm | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [knowledge management](https://sfia-online.org/en/sfia-9/skills/knowledge-management)know | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design)grdn | 1 | 2 | 3 | 4 | 5 | | | | | [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) | [scientific modelling](https://sfia-online.org/en/sfia-9/skills/scientific-modelling)scmo | | | | 4 | 5 | 6 | 7 | | | | [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis)nuan | | | | 4 | 5 | 6 | 7 | | | | [high-performance computing](https://sfia-online.org/en/sfia-9/skills/high-performance-computing)hpcc | | | | 4 | 5 | 6 | 7 | | [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) | [technology management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/technology-management) | [technology service management](https://sfia-online.org/en/sfia-9/skills/technology-service-management)itmg | | | | | 5 | 6 | 7 | | | | [application support](https://sfia-online.org/en/sfia-9/skills/application-support)asup | | 2 | 3 | 4 | 5 | | | | | | [infrastructure operations](https://sfia-online.org/en/sfia-9/skills/infrastructure-operations)itop | 1 | 2 | 3 | 4 | 5 | | | | | | [system software administration](https://sfia-online.org/en/sfia-9/skills/system-software-administration)sysp | | 2 | 3 | 4 | 5 | | | | | | [network support](https://sfia-online.org/en/sfia-9/skills/network-support)ntas | 1 | 2 | 3 | 4 | 5 | | | | | | [systems installation and removal](https://sfia-online.org/en/sfia-9/skills/systems-installation-removal)hsin | 1 | 2 | 3 | 4 | 5 | | | | | | [configuration management](https://sfia-online.org/en/sfia-9/skills/configuration-management)cfmg | | 2 | 3 | 4 | 5 | 6 | | | | | [release management](https://sfia-online.org/en/sfia-9/skills/release-and-deployment)relm | | 2 | 3 | 4 | 5 | 6 | | | | | [deployment](https://sfia-online.org/en/sfia-9/skills/deployment)depl | | 2 | 3 | 4 | 5 | 6 | | | | | [storage management](https://sfia-online.org/en/sfia-9/skills/storage-management)stmg | | 2 | 3 | 4 | 5 | 6 | | | | | [facilities management](https://sfia-online.org/en/sfia-9/skills/facilities-management)dcma | | 2 | 3 | 4 | 5 | 6 | | | | [service management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/service-operation) | [service level management](https://sfia-online.org/en/sfia-9/skills/service-level-management)slmo | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [service catalogue management](https://sfia-online.org/en/sfia-9/skills/service-catalogue-management)scmg | | 2 | 3 | 4 | 5 | | | | | | [availability management](https://sfia-online.org/en/sfia-9/skills/availability-management)avmt | | | 3 | 4 | 5 | 6 | | | | | [continuity management](https://sfia-online.org/en/sfia-9/skills/continuity-management)copl | | 2 | 3 | 4 | 5 | 6 | | | | | [capacity management](https://sfia-online.org/en/sfia-9/skills/capacity-management)cpmg | | 2 | 3 | 4 | 5 | 6 | | | | | [incident management](https://sfia-online.org/en/sfia-9/skills/incident-management)usup | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [problem management](https://sfia-online.org/en/sfia-9/skills/problem-management)pbmg | | 2 | 3 | 4 | 5 | | | | | | [change control](https://sfia-online.org/en/sfia-9/skills/change-control)chmg | | 2 | 3 | 4 | 5 | 6 | | | | | [asset management](https://sfia-online.org/en/sfia-9/skills/asset-management)asmg | | 2 | 3 | 4 | 5 | 6 | | | | | [service acceptance](https://sfia-online.org/en/sfia-9/skills/service-acceptance)seac | | | 3 | 4 | 5 | 6 | | | | [security services](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/security-operations) | [identity and access management](https://sfia-online.org/en/sfia-9/skills/identity-and-access-management)iamt | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [security operations](https://sfia-online.org/en/sfia-9/skills/security-operations)scad | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [vulnerability assessment](https://sfia-online.org/en/sfia-9/skills/vulnerability-assessment)vuas | | 2 | 3 | 4 | 5 | | | | | | [digital forensics](https://sfia-online.org/en/sfia-9/skills/digital-forensics)dgfs | | 2 | 3 | 4 | 5 | 6 | | | | | [cybercrime investigation](https://sfia-online.org/en/sfia-9/skills/cybercrime-investigation)crim | | 2 | 3 | 4 | 5 | 6 | | | | | [offensive cyber operations](https://sfia-online.org/en/sfia-9/skills/offensive-cyber-operations)ocop | | 2 | 3 | 4 | 5 | 6 | | | | | [penetration testing](https://sfia-online.org/en/sfia-9/skills/penetration-testing)pent | | 2 | 3 | 4 | 5 | 6 | | | | [data and records operations](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation/data-operations) | [records management](https://sfia-online.org/en/sfia-9/skills/records-management)rmgt | 1 | 2 | 3 | 4 | 5 | | | | | | [analytical classification and coding](https://sfia-online.org/en/sfia-9/skills/analytical-classification-and-coding)ancc | | 2 | 3 | 4 | 5 | 6 | | | | | [database administration](https://sfia-online.org/en/sfia-9/skills/database-administration)dbad | | 2 | 3 | 4 | 5 | | | | [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) | [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) | [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management)pemt | | | | 4 | 5 | 6 | | | | | [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience)eexp | | | | 4 | 5 | 6 | | | | | [organisational facilitation](https://sfia-online.org/en/sfia-9/skills/organisational-facilitation)ofcl | | | | 4 | 5 | 6 | | | | | [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development)pdsv | | | | 4 | 5 | 6 | | | | | [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning)wfpl | | | | 4 | 5 | 6 | | | | | [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing)resc | | 2 | 3 | 4 | 5 | 6 | | | | [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) | [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management)etmg | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development)tmcr | | 2 | 3 | 4 | 5 | | | | | | [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery)etdl | | 2 | 3 | 4 | 5 | | | | | | [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment)leda | | 2 | 3 | 4 | 5 | 6 | | | | | [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation)csop | | 2 | 3 | 4 | 5 | 6 | | | | | [teaching](https://sfia-online.org/en/sfia-9/skills/teaching)teac | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation)subf | | | | 4 | 5 | 6 | 7 | | [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) | [stakeholder management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/stakeholder-management) | [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing)sorc | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [supplier management](https://sfia-online.org/en/sfia-9/skills/supplier-management)supp | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [contract management](https://sfia-online.org/en/sfia-9/skills/contract-management)itcm | | 2 | 3 | 4 | 5 | 6 | 7 | | | | [stakeholder relationship management](https://sfia-online.org/en/sfia-9/skills/stakeholder-relationship-management)rlmt | | | | 4 | 5 | 6 | 7 | | | | [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support)csmg | 1 | 2 | 3 | 4 | 5 | 6 | | | | | [business administration](https://sfia-online.org/en/sfia-9/skills/business-administration)admn | 1 | 2 | 3 | 4 | 5 | 6 | | | | [sales and bid management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/sales-and-marketing) | [bid/proposal management](https://sfia-online.org/en/sfia-9/skills/bid-proposal-management)bidm | | | 3 | 4 | 5 | 6 | | | | | [selling](https://sfia-online.org/en/sfia-9/skills/selling)sale | | | 3 | 4 | 5 | 6 | | | | | [sales support](https://sfia-online.org/en/sfia-9/skills/sales-support)ssup | 1 | 2 | 3 | 4 | 5 | 6 | | | | [marketing](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement/marketing) | [marketing management](https://sfia-online.org/en/sfia-9/skills/marketing-management)mktg | | | | 4 | 5 | 6 | 7 | | | | [market research](https://sfia-online.org/en/sfia-9/skills/market-research)mrch | | | 3 | 4 | 5 | 6 | | | | | [brand management](https://sfia-online.org/en/sfia-9/skills/brand-management)brmg | | | | 4 | 5 | 6 | | | | | [customer engagement and loyalty](https://sfia-online.org/en/sfia-9/skills/customer-engagement-and-loyalty)celo | | | 3 | 4 | 5 | 6 | | | | | [marketing campaign management](https://sfia-online.org/en/sfia-9/skills/marketing-campaign-management)mkcm | | | 3 | 4 | 5 | | | | | | [digital marketing](https://sfia-online.org/en/sfia-9/skills/digital-marketing)digm | | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. this is the view used for the sfia complete reference guide,the a3 summary sheet and basic navigation. this is the view used for the sfia complete reference guide, the a3 summary sheet and basic navigation.") * [sfia 9 enterprise it view](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view "we have designed sfia to be flexible. this is the view used for the sfia complete reference guide,the a3 summary sheet and basic navigation. this is the view used for the sfia complete reference guide, the a3 summary sheet and basic navigation.") * [sfia 9 enterprise it view](https://sfia-online.org/en/sfia-9/sfia-views/enterprise-it-view "we have designed sfia to be flexible. this is the view used for the sfia complete reference guide, the a3 summary sheet and basic navigation.https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 full framework view sfia 9 full framework view ========================== this view includes every skill in sfia 9 – organised into categories and subcategories. this is the view used for the sfia complete reference guide, the a3 summary sheet and basic navigation. this is the view used for the sfia complete reference guide,the a3 summary sheet and basic navigation |
##### creativity * applies creative thinking to suggest new ways to approach a task and solve problems. ##### creativity * applies and contributes to creative thinking techniques to contribute new ideas for their own work and for team activities. applies creative thinking to suggest new ways to approach a task and solve problems. applies and contributes to creative thinking techniques to contribute new ideas for their own work and for team activities. applies, facilitates and develops creative thinking concepts and finds alternative ways to approach team outcomes. ##### creativity * applies, facilitates and develops creative thinking concepts and finds alternative ways to approach team outcomes |
* understands and communicates industry developments, and the role and impact of technology. advances capability and/or exploitation of technology within one or more organisations through a deep understanding of the industry and the implications of emerging technologies.accountable for assessing how laws and regulations impact organisational objectives and its use of digital, data and technology capabilities |
[application support](https://sfia-online.org/en/sfia-9/skills/application-support)asup --------------------------------------------------------------------------------------- delivering management, technical and administrative services to support and maintain live applications. | large change, new level | | | [application support](https://sfia-online.org/en/sfia-9/skills/application-support "skill") | asup | delivering management, technical and administrative services to support and maintain live applications. | small change, new level | | | [network support](https://sfia-online.org/en/sfia-9/skills/network-support "skill") | ntas | providing maintenance and support services for communications networks. | new level | | | [sales support](https://sfia-online.org/en/sfia-9/skills/sales-support "skill") | ssup | providing advice and support to the sales force, customers and sales partners |
### guidance notes activities may include, but are not limited to: * generating and defining options * ensuring options align with the organisation’s vision, mission, objectives, strategy and tactics * engaging with relevant stakeholders and specialists * evaluating options for financial, technical and business feasibility. options for change must be evaluated from several dimensions including, but not limited to: financial, technical, organisational capability and culture, strategic context, economic and/or commercial environment. supports the identification and documentation of options for business change |
##### adaptability * adjusts to different team dynamics and work requirements. drives organisational adaptability by initiating and leading significant changes. ##### adaptability * drives organisational adaptability by initiating and leading significant changes. ##### adaptability * adapts and is responsive to change and shows initiative in adopting new methods or technologies. ##### adaptability * leads adaptations to changing business environments. ##### adaptability * accepts change and is open to new ways of working |
| large change, split | | | [selling](https://sfia-online.org/en/sfia-9/skills/selling "skill") | sale | finding prospective customers and working with them to identify needs, influence purchase decisions and enhance future business opportunities. | small change | | | [sourcing](https://sfia-online.org/en/sfia-9/skills/sourcing "skill") | sorc | managing, or providing advice on, the procurement or commissioning of products and services |
[functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test ------------------------------------------------------------------------------------- assessing specified or unspecified functional requirements and characteristics of products, systems and services through investigation and testing. [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing)test ------------------------------------------------------------------------------------- assessing specified or unspecified functional requirements and characteristics of products, systems and services through investigation and testing. | re-named | | | [functional testing](https://sfia-online.org/en/sfia-9/skills/functional-testing "skill") | test | assessing specified or unspecified functional requirements and characteristics of products, systems and services through investigation and testing |
change and transformation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/en?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/fr-ca?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. change analysis — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. change and transformation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/de) * [español](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/es) * [français](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/nl) * [polski](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/pl) * [português](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/ar) * [中文](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/ja) * [русский](https://sfia-online.org/@@multilingual-selector/3e17d095d3104d0caa8606e7192fa4c8/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. change analysis — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/en) * [nederlands](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/nl) * [polski](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/pl) * [português](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/fr-ca) * [中文](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/ja) * [русский](https://sfia-online.org/@@multilingual-selector/0628bf2919aa4b28a75fcde101df3e7a/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. change planning — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. change planning — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/de) * [español](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/es) * [français](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/nl) * [polski](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/pl) * [português](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/ar) * [中文](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/ja) * [русский](https://sfia-online.org/@@multilingual-selector/0367a4e407ed4be88569de2253f9de1b/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1 |
| infl | | | [complexity](https://sfia-online.org/en/sfia-9/responsibilities/generic-attributes-business-skills-behaviours/complexity "generic_attribute") | the range and intricacy of tasks and responsibilities that come with your role. the generic attributes make these levels suitable as the basis for core competencies, mapping structures, and career development stages |
sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to digital transformation.") * [sfia 9 devops view](https://sfia-online.org/en/sfia-9/sfia-views/devops-view "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops.") * [sfia 9 agile skills](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops.") * [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops.https://sfia-online.org/en/sfia-9/sfia-views/devops-view https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 devops view sfia 9 devops view ================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to digital transformation.") * [sfia 9 devops view](https://sfia-online.org/en/sfia-9/sfia-views/devops-view "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops.") * [sfia 9 agile skills](https://sfia-online.org/en/sfia-9/sfia-views/agile-skills "we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops.") * [sfia 9 software engineering competencies](https://sfia-online.org/en/sfia-9/sfia-views/software-engineering-competencies "we have designed sfia to be flexible. sfia 9 agile skills sfia 9 agile skills we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops.https://sfia-online.org/en/sfia-9/sfia-views/agile-skills https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:sfia 9 agile skills sfia 9 agile skills =================== we have designed sfia to be flexible. sfia users have developed this view of sfia to provide a quick start identification of the sfia skills which are most relevant to devops |
##### collaboration * understands the need to collaborate with their team and considers user/customer needs. ##### collaboration * understands and collaborates on the analysis of user/customer needs and represents this in their work. understands the need to collaborate with their team and considers user/customer needs. understands and collaborates on the analysis of user/customer needs and represents this in their work |
participates in the generation of new ideas when prompted. ##### creativity * participates in the generation of new ideas when prompted |
you can use the essence statements to understand the generic responsibilities associated with these levels. level 3 - apply level 3 - apply essence of the level: performs varied tasks, sometimes complex and non-routine, using standard methods and procedures |
content management content management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:content management skills at a glance ================== skills by category | skill | levels | | --- | --- | | [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring)inca | 1 | 2 | 3 | 4 | 5 | 6 | | | [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing)icpm | 1 | 2 | 3 | 4 | 5 | 6 | | | [knowledge management](https://sfia-online.org/en/sfia-9/skills/knowledge-management)know | | 2 | 3 | 4 | 5 | 6 | 7 | | [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design)grdn | 1 | 2 | 3 | 4 | 5 | | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/?path=/glance) * [systems development](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/systems-development) * [data and analytics](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/data-solutions) * [user centred design](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/user-experience) * [content management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management/?path=/glance) * [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring) * [content publishing](https://sfia-online.org/en/sfia-9/skills/content-publishing) * [knowledge management](https://sfia-online.org/en/sfia-9/skills/knowledge-management) * [graphic design](https://sfia-online.org/en/sfia-9/skills/graphic-design) * [computational science](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/computational-science) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. | guidance notes, small change | | | [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring "skill") | inca | planning, designing and creating content that meets user-centred and organisational needs, encompassing textual information, graphical content and multimedia elements. content management content management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation/content-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:content management content management ================== none [content design and authoring](https://sfia-online.org/en/sfia-9/skills/content-design-and-authoring)inca --------------------------------------------------------------------------------------------------------- planning, designing and creating content that meets user-centred and organisational needs, encompassing textual information, graphical content and multimedia elements |
### business skills / behavioural factors ##### decision-making * uses limited discretion in resolving issues or enquiries. ### business skills / behavioural factors uses little discretion in attending to enquiries. ### business skills / behavioural factors ##### decision-making * uses discretion in identifying and responding to complex issues related to own assignments. ### business skills / behavioural factors uses limited discretion in resolving issues or enquiries.decides when to seek guidance in unexpected situations. ### business skills / behavioural factors uses discretion in identifying and responding to complex issues related to own assignments.determines when issues should be escalated to a higher level. ### business skills / behavioural factors uses judgment and substantial discretion in identifying and responding to complex issues and assignments related to projects and team objectives.escalates when scope is impacted. ### business skills / behavioural factors ##### decision-making * uses judgment and substantial discretion in identifying and responding to complex issues and assignments related to projects and team objectives. ### business skills / behavioural factors ##### decision-making * uses little discretion in attending to enquiries |
##### improvement mindset * proposes ideas to improve own work area. ##### improvement mindset * drives improvement initiatives that have a significant impact on the organisation. ##### improvement mindset * identifies and implements improvements in own work area. ##### improvement mindset * identifies and evaluates potential improvements to products, practices, or services. ##### improvement mindset * encourages and supports team discussions on improvement initiatives. ##### improvement mindset * identifies opportunities for improvement in own tasks |
[read more…](https://sfia-online.org/en/sfia-9/skills/financial-management) [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal "skill") --------------------------------------------------------------------------------------------- assessing the attractiveness of possible investments or projects. [read more…](https://sfia-online.org/en/sfia-9/skills/investment-appraisal) [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management "skill") ------------------------------------------------------------------------------------------- forecasting, planning and monitoring the emergence and effective realisation of anticipated benefits from projects and programmes. | re-named, guidance notes | | | [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal "skill") | inva | assessing the attractiveness of possible investments or projects. [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal)inva ----------------------------------------------------------------------------------------- assessing the attractiveness of possible investments or projects |
as with all applications of sfia; you should consider the information and cyber security view against your specific organisational context and business objectives. as with all applications of sfia; you should consider the big data/data science view against your specific organisational context and business objectives. as with all applications of sfia; you should consider the digital transformation view against your specific organisational context and business objectives. * as with all applications of sfia — you should consider these views against your specific organisational context and business objectives. as with all applications of sfia; you should consider the devops view against your specific organisational context and business objectives. * as with all applications of sfia — you should consider these views against your specific organisational context and business objectives. as with all applications of sfia; you should consider the agiles view against your specific organisational context and business objectives |
| large change, re-named | | | [innovation management](https://sfia-online.org/en/sfia-9/skills/innovation-management "skill") | inov | identifying, prioritising, incubating and exploiting opportunities provided by information, communication and digital technologies. | new skill, structural change | | | [product management](https://sfia-online.org/en/sfia-9/skills/product-management "skill") | prod | managing and developing products or services throughout their full lifecycle, from inception through growth, maturity, and decline, to retirement |
[software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn ------------------------------------------------------------------------------- architecting and designing software to meet specified requirements, ensuring adherence to established standards and principles. [software design](https://sfia-online.org/en/sfia-9/skills/software-design)swdn ------------------------------------------------------------------------------- architecting and designing software to meet specified requirements, ensuring adherence to established standards and principles. | new level, guidance notes | | | [software design](https://sfia-online.org/en/sfia-9/skills/software-design "skill") | swdn | architecting and designing software to meet specified requirements, ensuring adherence to established standards and principles. | guidance notes, new level | | | [systems design](https://sfia-online.org/en/sfia-9/skills/systems-design "skill") | desn | designing systems to meet specified requirements and agreed systems architectures |
* autonomy, influence and complexity are generic attributes that indicate the level of responsibility. the generic attributes of autonomy, influence, and complexity, along with the knowledge required and business skills/behavioural factors, collectively define the level of responsibility, detailing both the behaviours necessary for effectiveness and the specific knowledge needed at each level of responsibility. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility. * autonomy, influence and complexity are generic attributes that indicate the level of responsibility |
contributes proactively to the implementation of professional working practices and helps promote a supportive organisational culture. applies appropriate professionalism and working practices and knowledge to work |
[customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support)csmg ------------------------------------------------------------------------------------------------- managing and operating customer service or service desk functions. | new skill | | | [customer service support](https://sfia-online.org/en/sfia-9/skills/customer-service-support "skill") | csmg | managing and operating customer service or service desk functions |
feasibility assessment is multi-dimensional. * * * assists in feasibility assessment tasks under routine supervision. helps gather information required for feasibility assessments. selects and employs standard techniques to get the information required for feasibility assessment. * * * manages investigative work to enable feasibility assessments |
supports identification of tangible costs and benefits, and development of business cases. supports preparation of business cases including cost/benefit, impact and risk analysis for each option. prepares business cases, including cost/benefit, impact and risk analysis for each option |
[strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) 6. [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) 6. [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) 6. strategy and architecture strategy and architecture https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:strategy and architecture strategy and architecture ========================= none [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) ----------------------------------------------------------------------------------------------------------------------------------------- none [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) ----------------------------------------------------------------------------------------------------------------------------------------------------------- none [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) --------------------------------------------------------------------------------------------------------------------------------------- none [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) -------------------------------------------------------------------------------------------------------------------------------------------------------- none [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) ------------------------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) 6. strategy and architecture strategy and architecture https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:strategy and architecture skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) | [strategic planning](https://sfia-online.org/en/sfia-9/skills/strategic-planning)itsp | | | | 4 | 5 | 6 | 7 | | | [information systems coordination](https://sfia-online.org/en/sfia-9/skills/information-systems-coordination)isco | | | | | | 6 | 7 | | | [information management](https://sfia-online.org/en/sfia-9/skills/information-management)irmg | | | 3 | 4 | 5 | 6 | 7 | | | [enterprise and business architecture](https://sfia-online.org/en/sfia-9/skills/enterprise-and-business-architecture)stpl | | | | | 5 | 6 | 7 | | | [solution architecture](https://sfia-online.org/en/sfia-9/skills/solution-architecture)arch | | | | 4 | 5 | 6 | | | | [innovation management](https://sfia-online.org/en/sfia-9/skills/innovation-management)inov | | | | | 5 | 6 | 7 | | | [emerging technology monitoring](https://sfia-online.org/en/sfia-9/skills/emerging-technology-monitoring)emrg | | | | 4 | 5 | 6 | | | | [formal research](https://sfia-online.org/en/sfia-9/skills/formal-research)rsch | | 2 | 3 | 4 | 5 | 6 | | | | [sustainability](https://sfia-online.org/en/sfia-9/skills/sustainability)sust | | | | 4 | 5 | 6 | | | [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) | [financial management](https://sfia-online.org/en/sfia-9/skills/financial-management)fmit | | | | 4 | 5 | 6 | | | | [investment appraisal](https://sfia-online.org/en/sfia-9/skills/investment-appraisal)inva | | | | 4 | 5 | 6 | | | | [benefits management](https://sfia-online.org/en/sfia-9/skills/benefits-management)benm | | | 3 | 4 | 5 | 6 | | | | [budgeting and forecasting](https://sfia-online.org/en/sfia-9/skills/budgeting-and-forecasting)budf | | 2 | 3 | 4 | 5 | 6 | | | | [financial analysis](https://sfia-online.org/en/sfia-9/skills/financial-analysis)fian | | 2 | 3 | 4 | 5 | 6 | | | | [cost management](https://sfia-online.org/en/sfia-9/skills/cost-management)comg | | 2 | 3 | 4 | 5 | 6 | | | | [demand management](https://sfia-online.org/en/sfia-9/skills/demand-management)demm | | | | 4 | 5 | 6 | | | | [measurement](https://sfia-online.org/en/sfia-9/skills/measurement)meas | | 2 | 3 | 4 | 5 | 6 | | | [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) | [information security](https://sfia-online.org/en/sfia-9/skills/information-security)scty | | 2 | 3 | 4 | 5 | 6 | 7 | | | [information assurance](https://sfia-online.org/en/sfia-9/skills/information-assurance)inas | | 2 | 3 | 4 | 5 | 6 | 7 | | | [information and data compliance](https://sfia-online.org/en/sfia-9/skills/information-and-data-compliance)pedp | | | | 4 | 5 | 6 | | | | [vulnerability research](https://sfia-online.org/en/sfia-9/skills/vulnerability-research)vure | | 2 | 3 | 4 | 5 | 6 | | | | [threat intelligence](https://sfia-online.org/en/sfia-9/skills/threat-intelligence)thin | | 2 | 3 | 4 | 5 | 6 | | | [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) | [governance](https://sfia-online.org/en/sfia-9/skills/governance)govn | | | | | | 6 | 7 | | | [risk management](https://sfia-online.org/en/sfia-9/skills/risk-management)burm | | 2 | 3 | 4 | 5 | 6 | 7 | | | [artificial intelligence (ai) and data ethics](https://sfia-online.org/en/sfia-9/skills/ai-data-ethics)aide | | | 3 | 4 | 5 | 6 | | | | [audit](https://sfia-online.org/en/sfia-9/skills/audit)audt | | 2 | 3 | 4 | 5 | 6 | 7 | | | [quality management](https://sfia-online.org/en/sfia-9/skills/quality-management)qumg | | 2 | 3 | 4 | 5 | 6 | 7 | | | [quality assurance](https://sfia-online.org/en/sfia-9/skills/quality-assurance)quas | | 2 | 3 | 4 | 5 | 6 | | | [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) | [consultancy](https://sfia-online.org/en/sfia-9/skills/consultancy)cnsl | | | | 4 | 5 | 6 | 7 | | | [specialist advice](https://sfia-online.org/en/sfia-9/skills/specialist-advice)tech | | | | 4 | 5 | 6 | | | | [methods and tools](https://sfia-online.org/en/sfia-9/skills/methods-and-tools)metl | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/?path=/glance) * [strategy and planning](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/strategy-and-planning) * [financial and value management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/financial-and-value-management) * [security and privacy](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/security-and-privacy) * [governance, risk and compliance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/governance-risk-compliance) * [advice and guidance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture/advice-and-guidance) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) 6. [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) 6 |
level 2 - assist level 2 - assist essence of the level: provides assistance to others, works under routine supervision, and uses their discretion to address routine problems. * new level 2 added to support entry-level roles |
* * * selects relevant feasibility assessment approaches and techniques. advises on the selection of feasibility assessment approaches and techniques relevant to the business situation and options. directs and leads feasibility assessments for initiatives that will have a significant impact on the organisation. directs and leads the selection of feasibility assessment approaches and techniques that are relevant to the business situation and options |
takes a leading role in promoting and ensuring appropriate culture and working practices, including the provision of equal access and opportunity to people with diverse abilities. provides clear direction and strategic leadership for embedding compliance, organisational culture, and working practices, and actively promotes diversity and inclusivity |
| guidance notes, small change | | | [business process improvement](https://sfia-online.org/en/sfia-9/skills/business-process-improvement "skill") | bpre | creating new and potentially disruptive approaches to performing business activities. | new level | | | [business situation analysis](https://sfia-online.org/en/sfia-9/skills/business-situation-analysis "skill") | busa | investigating business situations to define recommendations for improvement action |
| new level, guidance notes | | | [availability management](https://sfia-online.org/en/sfia-9/skills/availability-management "skill") | avmt | ensuring services deliver agreed levels of availability to meet the current and future needs of the business. | new level | | | [capacity management](https://sfia-online.org/en/sfia-9/skills/capacity-management "skill") | cpmg | ensuring service components have the capacity and performance to meet current and planned business needs. | new level, guidance notes, large change | | | [service catalogue management](https://sfia-online.org/en/sfia-9/skills/service-catalogue-management "skill") | scmg | providing a source of consistent information about available services and products to customers and users. | new level | | | [service level management](https://sfia-online.org/en/sfia-9/skills/service-level-management "skill") | slmo | agreeing targets for service levels and assessing, monitoring and managing the delivery of services against the targets |
absorbs and applies new information effectively with the ability to share learnings with colleagues.takes the initiative in identifying and negotiating their own appropriate development opportunities. rapidly absorbs and critically assesses new information and applies it effectively.maintains an understanding of emerging practices and their application and takes responsibility for driving own and team members’ development opportunities. * maintains an understanding of emerging practices and their application and takes responsibility for driving own and team members’ development opportunities |
### business skills / behavioural factors uses judgement to make decisions that initiate the achievement of agreed strategic objectives including financial performance.escalates when broader strategic direction is impacted. ### business skills / behavioural factors ##### decision-making * uses judgement to make decisions that initiate the achievement of agreed strategic objectives including financial performance. ### business skills / behavioural factors ##### decision-making * uses judgement to make informed decisions on actions to achieve organisational outcomes such as meeting targets, deadlines, and budget. ### business skills / behavioural factors uses judgement to make informed decisions on actions to achieve organisational outcomes such as meeting targets, deadlines, and budget.raises issues when objectives are at risk. ### business skills / behavioural factors uses judgement in making decisions critical to the organisational strategic direction and success.escalates when business executive management input is required through established governance structures |
##### problem-solving * investigates and resolves routine issues. ##### problem-solving * investigates complex issues to identify the root causes and impacts, assesses a range of solutions, and makes informed decisions on the best course of action, often in collaboration with other experts. ##### problem-solving * investigates the cause and impact, evaluates options and resolves a broad range of complex issues. ##### problem-solving * works towards understanding the issue and seeks assistance in resolving unexpected problems |
| new skill | | | [brand management](https://sfia-online.org/en/sfia-9/skills/brand-management "skill") | brmg | managing brand strategy to establish and enhance brand identity and value aligned with organisational goals. | new skill | | | [marketing campaign management](https://sfia-online.org/en/sfia-9/skills/marketing-campaign-management "skill") | mkcm | executing, monitoring and optimising marketing campaigns across various channels to engage target audiences and achieve desired outcomes. | new skill | | | [marketing management](https://sfia-online.org/en/sfia-9/skills/marketing-management "skill") | mktg | developing, implementing and managing marketing strategies and plans to achieve organisational objectives and drive business growth |
works mostly on their own tasks and interacts with their immediate team only. ##### collaboration * works mostly on their own tasks and interacts with their immediate team only |
| small change | | | [audit](https://sfia-online.org/en/sfia-9/skills/audit "skill") | audt | delivering independent, risk-based assessments of the effectiveness of processes, the controls and the compliance environment of an organisation. [audit](https://sfia-online.org/en/sfia-9/skills/audit)audt ----------------------------------------------------------- delivering independent, risk-based assessments of the effectiveness of processes, the controls and the compliance environment of an organisation |
provides basic guidance and support to less experienced team members as needed. adapts and applies applicable standards, recognising their importance in achieving team outcomes |
people and skills people and skills https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:people and skills people and skills ================= none [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) ------------------------------------------------------------------------------------------------------------------------- none [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) ------------------------------------------------------------------------------------------------------------------------- none [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. skills management skills management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:skills management skills management ================= none [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management)etmg ----------------------------------------------------------------------------------------------------------------------- delivering management, advisory and administrative services to support the development of knowledge, skills and competencies. skills management skills management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:skills management skills at a glance ================== skills by category | skill | levels | | --- | --- | | [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management)etmg | | 2 | 3 | 4 | 5 | 6 | 7 | | [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development)tmcr | | 2 | 3 | 4 | 5 | | | | [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery)etdl | | 2 | 3 | 4 | 5 | | | | [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment)leda | | 2 | 3 | 4 | 5 | 6 | | | [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation)csop | | 2 | 3 | 4 | 5 | 6 | | | [teaching](https://sfia-online.org/en/sfia-9/skills/teaching)teac | | 2 | 3 | 4 | 5 | 6 | 7 | | [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation)subf | | | | 4 | 5 | 6 | 7 | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management/?path=/glance) * [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management) * [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development) * [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery) * [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment) * [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation) * [teaching](https://sfia-online.org/en/sfia-9/skills/teaching) * [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. people management people management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:people management skills at a glance ================== skills by category | skill | levels | | --- | --- | | [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management)pemt | | | | 4 | 5 | 6 | | | [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience)eexp | | | | 4 | 5 | 6 | | | [organisational facilitation](https://sfia-online.org/en/sfia-9/skills/organisational-facilitation)ofcl | | | | 4 | 5 | 6 | | | [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development)pdsv | | | | 4 | 5 | 6 | | | [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning)wfpl | | | | 4 | 5 | 6 | | | [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing)resc | | 2 | 3 | 4 | 5 | 6 | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management/?path=/glance) * [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management) * [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience) * [organisational facilitation](https://sfia-online.org/en/sfia-9/skills/organisational-facilitation) * [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development) * [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning) * [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. people and skills people and skills https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:people and skills skills at a glance ================== skills by category | category | skill | levels | | --- | --- | --- | | [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) | [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management)pemt | | | | 4 | 5 | 6 | | | | [employee experience](https://sfia-online.org/en/sfia-9/skills/employee-experience)eexp | | | | 4 | 5 | 6 | | | | [organisational facilitation](https://sfia-online.org/en/sfia-9/skills/organisational-facilitation)ofcl | | | | 4 | 5 | 6 | | | | [professional development](https://sfia-online.org/en/sfia-9/skills/professional-development)pdsv | | | | 4 | 5 | 6 | | | | [workforce planning](https://sfia-online.org/en/sfia-9/skills/workforce-planning)wfpl | | | | 4 | 5 | 6 | | | | [resourcing](https://sfia-online.org/en/sfia-9/skills/resourcing)resc | | 2 | 3 | 4 | 5 | 6 | | | [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) | [learning and development management](https://sfia-online.org/en/sfia-9/skills/learning-and-development-management)etmg | | 2 | 3 | 4 | 5 | 6 | 7 | | | [learning design and development](https://sfia-online.org/en/sfia-9/skills/learning-design-and-development)tmcr | | 2 | 3 | 4 | 5 | | | | | [learning delivery](https://sfia-online.org/en/sfia-9/skills/learning-delivery)etdl | | 2 | 3 | 4 | 5 | | | | | [competency assessment](https://sfia-online.org/en/sfia-9/skills/competency-assessment)leda | | 2 | 3 | 4 | 5 | 6 | | | | [certification scheme operation](https://sfia-online.org/en/sfia-9/skills/certification-scheme-operation)csop | | 2 | 3 | 4 | 5 | 6 | | | | [teaching](https://sfia-online.org/en/sfia-9/skills/teaching)teac | | 2 | 3 | 4 | 5 | 6 | 7 | | | [subject formation](https://sfia-online.org/en/sfia-9/skills/subject-formation)subf | | | | 4 | 5 | 6 | 7 | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard #### [sfia 9](https://sfia-online.org/en/sfia-9) * [sfia 9 full framework view](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/?path=/glance) * [strategy and architecture](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/strategy-and-architecture) * [change and transformation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/change-and-transformation) * [development and implementation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/development-and-implementation) * [delivery and operation](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/delivery-and-operation) * [people and skills](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills) * [skills at a glance](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/?path=/glance) * [people management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management) * [skills management](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/skills-management) * [relationships and engagement](https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/relationships-and-engagement) ### links [skills directory a-z](https://sfia-online.org/en/sfia-9/all-skills-a-z) [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) [sfia skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles/sfia-8-skills-for-role-families-job-titles) [bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge/list-of-bodies-of-knowledge) ##### the sfia foundation the sfia foundation is a global not-for-profit organisation which oversees the production and use of the skills framework for the information age ##### support * [about us](https://sfia-online.org/en/about-us) * [contact us](https://sfia-online.org/en/contact-info) * [site map](https://sfia-online.org/en/sitemap) * [privacy](https://sfia-online.org/en/about-us/privacy) * [terms and conditions](https://sfia-online.org/en/assets/documents/accreditation-and-licensing/sfia_general_terms_2020.pdf) * [accessibility](https://sfia-online.org/accessibility-info) ##### follow us * [linkedin](https://www.linkedin.com/company/sfia-foundation) * [sfia user forum](https://www.linkedin.com/groups/1934300/) * [twitter](https://twitter.com/sfia_foundation) * [youtube](https://www.youtube.com/channel/uckv9e8z3jucb1xaawkkncpq/featured) * [slideshare](https://www.slideshare.net/sfiauser/) © copyright sfia foundation 2003-2025. people management people management https://sfia-online.org/en/sfia-9/sfia-views/full-framework-view/people-and-skills/people-management https://sfia-online.org/@@site-logo/sfialogo-outlines.svg #### sfia view:people management people management ================= none [performance management](https://sfia-online.org/en/sfia-9/skills/performance-management)pemt --------------------------------------------------------------------------------------------- improving organisational performance by developing the performance of individuals and workgroups to meet agreed objectives with measurable results |
* listens to gain understanding and asks relevant questions to clarify or seek further information. * contributes to a range of work-related conversations and listens to others to gain an understanding and asks probing questions relevant to their role. * listens and asks insightful questions to identify different perspectives to clarify and confirm understanding |
[read more…](https://sfia-online.org/en/sfia-9/skills/strategic-planning) [information systems coordination](https://sfia-online.org/en/sfia-9/skills/information-systems-coordination "skill") --------------------------------------------------------------------------------------------------------------------- coordinating information and technology strategies where the adoption of a common approach would benefit the organisation. [read more…](https://sfia-online.org/en/sfia-9/skills/information-systems-coordination) [information management](https://sfia-online.org/en/sfia-9/skills/information-management "skill") ------------------------------------------------------------------------------------------------- enabling the effective management and use of information assets. | new level, guidance notes | | | [information systems coordination](https://sfia-online.org/en/sfia-9/skills/information-systems-coordination "skill") | isco | coordinating information and technology strategies where the adoption of a common approach would benefit the organisation |
delivery and operation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. feasibility assessment — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/eececec964d141c983089e4bf581c9dc/en) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [skills](https://sfia-online.org/en/sfia-9/skills) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/de) * [español](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/es) * [français](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/nl) * [polski](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/pl) * [português](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/ar) * [中文](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/ja) * [русский](https://sfia-online.org/@@multilingual-selector/bbc588f2dedf42d388324cb275221a9e/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. delivery and operation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/620ec44ec0c548b19d6760ccf7e8442c/en) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. change implementation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/de) * [español](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/es) * [français](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/nl) * [polski](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/pl) * [português](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/ar) * [中文](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/ja) * [русский](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. development and implementation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/de) * [español](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/es) * [français](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/nl) * [polski](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/pl) * [português](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/ar) * [中文](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/ja) * [русский](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. content management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/en?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/fr-ca?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. advice and guidance — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/de) * [español](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/es) * [français](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/nl) * [polski](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/pl) * [português](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/ar) * [中文](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/ja) * [русский](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. advice and guidance — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/452ad23b75a242508407f19f47cfb1cc/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. sfia 9 generic attributes - directory — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/de) * [español](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/es) * [français](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/nl) * [polski](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/pl) * [português](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/ar) * [中文](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/ja) * [русский](https://sfia-online.org/@@multilingual-selector/b6bab4e6c6894b23aaef69d839181432/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. development and implementation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/4b6c6b6b9078490db0a42fdbbe98aed8/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. strategy and architecture — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/de) * [español](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/es) * [français](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/nl) * [polski](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/pl) * [português](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/ar) * [中文](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/ja) * [русский](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. people management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. strategy and architecture — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/f0293cc39a1748ebad477212a57d6742/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. people management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/en) * [français (canada)](https://sfia-online.org/@@multilingual-selector/f2b65bce7e1b4c2c99e7fc3690fc790c/fr-ca) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. change implementation — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/en?path=/glance) * [deutsch](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/de?path=/glance) * [español](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/es?path=/glance) * [français](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/fr?path=/glance) * [italiano](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/it?path=/glance) * [nederlands](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/nl?path=/glance) * [polski](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/pl?path=/glance) * [português](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/pt?path=/glance) * [français (canada)](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/fr-ca?path=/glance) * [العربية](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/ar?path=/glance) * [中文](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/zh?path=/glance) * [日本語](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/ja?path=/glance) * [русский](https://sfia-online.org/@@multilingual-selector/883c47d143544ad4868513107bbbd55f/ru?path=/glance) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1. content management — english =============== * [log in / register](https://sfia-online.org/en/login "log in / register") * [newsletter](https://sfia-online.org/@@signup "newsletter") english * [english](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/en) * [deutsch](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/de) * [español](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/es) * [français](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/fr) * [italiano](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/it) * [nederlands](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/nl) * [polski](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/pl) * [português](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/pt) * [français (canada)](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/fr-ca) * [العربية](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/ar) * [中文](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/zh) * [日本語](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/ja) * [русский](https://sfia-online.org/@@multilingual-selector/692e530fd0cb4dfebbd62f4733e2de56/ru) [](https://sfia-online.org/en "english") the global skills and competency framework for the digital world * [home](https://sfia-online.org/en) * [using sfia](https://sfia-online.org/en/about-sfia)- [x] * [about sfia](https://sfia-online.org/en/about-sfia/about-sfia-1) * [sfia and skills management](https://sfia-online.org/en/about-sfia/sfia-and-skills-management) * [how sfia works - levels of responsibility and skills](https://sfia-online.org/en/about-sfia/how-sfia-works) * [sfia levels of responsibility](https://sfia-online.org/en/about-sfia/sfia-levels-of-responsibility) * [sfia professional skills](https://sfia-online.org/en/about-sfia/sfia-professional-skills) * [why sfia skills are not defined at all 7 levels](https://sfia-online.org/en/about-sfia/why-sfia-skills-are-not-defined-at-all-7-levels) * [the context for sfia](https://sfia-online.org/en/about-sfia/the-context-for-sfia) * [get accredited](https://sfia-online.org/en/about-sfia/get-accredited) * [licensing sfia](https://sfia-online.org/en/about-sfia/licensing-sfia) * [sfia 8](https://sfia-online.org/en/sfia-8)- [x] * [sfia 8 home](https://sfia-online.org/en/sfia-8/sfia-8-home) * [levels of responsibility](https://sfia-online.org/en/sfia-8/responsibilities) * [behavioural factors](https://sfia-online.org/en/sfia-8/behavioural-factors-in-sfia) * [sfia 8 views](https://sfia-online.org/en/sfia-8/sfia-views) * [skills directory a–z](https://sfia-online.org/en/sfia-8/all-skills-a-z) * [sfia 8 documents](https://sfia-online.org/en/sfia-8/documentation) * [sfia 8 supporters and contributors](https://sfia-online.org/en/sfia-8/supporters-and-contributors) * [moving to sfia 8](https://sfia-online.org/en/sfia-8/moving-to-sfia-8) * [sfia 9](https://sfia-online.org/en/sfia-9)- [x] * [sfia 9 home](https://sfia-online.org/en/sfia-9/sfia-9-home) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities) * [sfia 9 views](https://sfia-online.org/en/sfia-9/sfia-views) * [sfia 9 skills directory a–z](https://sfia-online.org/en/sfia-9/all-skills-a-z) * [sfia 9 generic attributes - directory](https://sfia-online.org/en/sfia-9/generic-attributes-a-z) * [sfia 9 documents](https://sfia-online.org/en/sfia-9/documentation) * [alternative layout of sfia 9 business skills and behavioural factors.](https://sfia-online.org/en/sfia-9/alternative-presentation-of-sfia-9-business-skills) * [moving to sfia 9](https://sfia-online.org/en/sfia-9/moving-to-sfia-9) * [sfia 9 supporters and contributors](https://sfia-online.org/en/sfia-9/supporters-and-contributors) * [recent changes - making sfia easier to consume](https://sfia-online.org/en/sfia-9/progress-monthly) * [sfia 9 release notes](https://sfia-online.org/en/sfia-9/sfia-9-release-notes) * [help and resources](https://sfia-online.org/en/tools-and-resources)- [x] * [resources home](https://sfia-online.org/en/tools-and-resources/resources-home) * [standard skills profiles](https://sfia-online.org/en/tools-and-resources/standard-industry-skills-profiles) * [about sfia views](https://sfia-online.org/en/tools-and-resources/sfia-views) * [using sfia](https://sfia-online.org/en/tools-and-resources/using-sfia) * [sfia for ...](https://sfia-online.org/en/tools-and-resources/sfia-for) * [get help to use sfia](https://sfia-online.org/en/tools-and-resources/get-help) * [sfia and bodies of knowledge](https://sfia-online.org/en/tools-and-resources/bodies-of-knowledge) * [sfia user stories](https://sfia-online.org/en/tools-and-resources/sfia-user-stories) * [sfia assessment and digital badges](https://sfia-online.org/en/tools-and-resources/sfia-digital-credentials) * [collaborations](https://sfia-online.org/en/tools-and-resources/collaborations) * [older versions of sfia](https://sfia-online.org/en/tools-and-resources/older-versions-of-sfia) * [sfia - a framework for cyber security skills](https://sfia-online.org/en/tools-and-resources/cybersecurity-skills-framework) * [company logos](https://sfia-online.org/en/tools-and-resources/company-logos) * [sfia - a framework for cloud-computing skills](https://sfia-online.org/en/tools-and-resources/cloud-skills-framework) * [sfia 9 - a framework for ai skills](https://sfia-online.org/en/tools-and-resources/ai-skills-framework) * [user forum](https://sfia-online.org/en/forum)- [x] * [user forum home](https://sfia-online.org/en/forum/user-forum-home) * [sfia fundamentals - in pictures](https://sfia-online.org/en/forum/sfia-fundamentals-how-sfia-works) * [sfia skills-based job analysis - evolving community practice](https://sfia-online.org/en/forum/sfia-skills-based-job-analysis) * [job architecture - evolving community practice](https://sfia-online.org/en/forum/job-architecture) * [behavioural frameworks](https://sfia-online.org/en/forum/behavioural-frameworks) * [learning and development catalogues](https://sfia-online.org/en/forum/learning-and-development-catalogues) * [mapping learning products to sfia - evolving community practice](https://sfia-online.org/en/forum/mapping-learning-products-to-sfia) * [70-20-10 - evolving community practice](https://sfia-online.org/en/forum/70-20-10) * [sfia 8 - illustrative skills profiles](https://sfia-online.org/en/forum/sfia-8-illustrative-skills-profiles) * [sfia assessment - sfia foundation guidance](https://sfia-online.org/en/forum/sfia-assessment) * [sfia user stories](https://sfia-online.org/en/forum/sfia-user-stories) * [user forum resources for download](https://sfia-online.org/en/forum/user-forum-resources-download) * [about the sfia user forum](https://sfia-online.org/en/forum/the-sfia-user-forum) * [sfia corporate user logo](https://sfia-online.org/en/forum/sfia-corporate-user-logo) * [sfia fundamentals - 10 minutes quiz](https://sfia-online.org/en/forum/sfia-fundamentals-quiz) * [visualising career paths with sfia](https://sfia-online.org/en/forum/viusalising-career-paths-with-sfia) * [news](https://sfia-online.org/en/news) * [log in / register](https://sfia-online.org/login) * [newsletter](https://sfia-online.org/@@signup "sign up here for our newsletter") search site search [advanced search…](https://sfia-online.org/en/@@search) 1 |
has basic digital skills to learn and use applications, processes and tools for their role. has sufficient digital skills for their role; understands and uses appropriate methods, tools, applications and processes. explores and applies relevant digital tools and skills for their role.understands and effectively applies appropriate methods, tools, applications and processes |
[read more…](https://sfia-online.org/en/sfia-9/skills/emerging-technology-monitoring) [formal research](https://sfia-online.org/en/sfia-9/skills/formal-research "skill") ----------------------------------------------------------------------------------- systematically creating new knowledge by data gathering, innovation, experimentation, evaluation and dissemination. [read more…](https://sfia-online.org/en/sfia-9/skills/formal-research) [sustainability](https://sfia-online.org/en/sfia-9/skills/sustainability "skill") --------------------------------------------------------------------------------- advising and leading sustainability initiatives to reduce environmental impact and ensure compliance with relevant standards and regulations |
levels of responsibility for this skill --------------------------------------- [2](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_2)[3](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_3)[4](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_4)[5](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_5)[6](https://sfia-online.org/en/sfia-9/skills/feasibility-assessment#skill_level_section_6) ### revision notes **updates for sfia 9** * theme(s) influencing the updates for this skill: making sfia easier to consume (new levels). accountable for delivering significant work outcomes, from analysis through execution to evaluation.https://sfia-online.org/en/sfia-9/responsibilities/level-5 https://sfia-online.org/@@site-logo/sfialogo-outlines.svg levels of responsibility: level 5 - ensure, advise ================================================== essence of the level: provides authoritative guidance in their field and works under broad direction. levels of responsibility levels of responsibility this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability |
[sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. | scpe | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. | small change, guidance notes | | [sfia version 9](https://sfia-online.org/en/sfia-9) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability. [sfia version 9](https://sfia-online.org/en/sfia-9/responsibilities) framework status:current standard [navigation](https://sfia-online.org/en/sitemap) * [sfia 9 home](https://sfia-online.org/sfiang/resolveuid/0220518c8c914eaa9152c22c7eb429e3) * [sfia 9 launch](https://sfia-online.org/en/sfia-9/sfia-9-launch) * [levels of responsibility](https://sfia-online.org/en/sfia-9/responsibilities "this section outlines the generic attributes that characterise sfia’s seven levels of responsibility and accountability |
engages with senior stakeholders to clarify the strategic context for investment options. presents feasibility assessments and business cases to senior stakeholders and supports decision-making regarding investment options |
[numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis)nuan ------------------------------------------------------------------------------------- creating, analysing, implementing, testing and improving algorithms for numerically solving mathematical problems. | structural change, new skill | | | [numerical analysis](https://sfia-online.org/en/sfia-9/skills/numerical-analysis "skill") | nuan | creating, analysing, implementing, testing and improving algorithms for numerically solving mathematical problems |
each successive level describes increasing impact, responsibility and accountability. each successive level describes increasing impact, responsibility and accountability. each successive level describes increasing impact, responsibility and accountability. each successive level describes increasing impact, responsibility and accountability. each successive level describes increasing impact, responsibility and accountability. each successive level describes increasing impact, responsibility and accountability. each successive level describes increasing impact, responsibility and accountability. each successive level describes increasing impact, responsibility and accountability. each successive level describes increasing impact, responsibility and accountability. each successive level describes increasing impact, responsibility and accountability. each successive level describes increasing impact, responsibility and accountability. each successive level describes increasing impact, responsibility and accountability. each successive level describes increasing impact, responsibility and accountability |
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