Sector
stringclasses 38
values | Track
stringclasses 231
values | Job Role
stringlengths 5
207
| Job Role Description
stringlengths 324
2.4k
| Performance Expectation
stringclasses 79
values |
|---|---|---|---|---|
Air Transport
|
Flight Operations (AGH)
|
Executive (Flight Operations)
|
The Executive (Flight Operations) determines flight dispatch requirements for new airlines and ensures that flight plans adhere to airlines Standard Operating Procedures (SOPs). He/She performs investigations on reports or complaints lodged by flight crew and develops action plans to address safety and/or security issues. He is also responsible for developing on-the-job training programmes and workplace learning plans to improve the capabilities of the flight operations teams. Equipped with strong computer literacy, the Executive (Flight Operations) has in-depth knowledge of flight operations systems and route planning. He also possesses strong written and verbal communication skills to oversee daily flight operations. He is detail-oriented to carry out investigations and address internal and external audit issues. He has excellent stakeholder management skills to build and maintain relationships with various stakeholders. He also possesses strong people management skills to provide leadership and training to the flight operations teams.
| null |
Air Transport
|
Flight Operations (AGH)
|
Flight Operations Assistant
|
The Flight Operations Assistant supports the development of flight plans, monitors delays and coordinates the logistics required for crew layovers. He/She also follows individual safety and security standards in the workplace and reports breaches. The Flight Operations Assistant possesses good written and verbal communication skills in order to develop accurate flight plans. He works in shifts to accommodate round-the-clock flight arrivals and departures. In addition, he possesses a basic understanding of flight operations with good computer literacy skills and demonstrates teamwork in the administration of flight operations.
| null |
Air Transport
|
Flight Operations (AGH)
|
Flight Operations Officer
|
The Flight Operations Officer works closely with the flight crew to develop flight plans. He/She examines weather data and determines changes to the flight routes. He is also in charge of monitoring flight schedules and movement messages and disseminates changes in flight schedules to relevant stakeholders. He provides continuous flight watch services for the airlines. He also adheres to safety and security standards and escalate reports of breaches. The Flight Operations Officer possesses good communication and interpersonal skills to interact with flight crew and other airline and ground personnel on all issues related to flight operations. He works in shifts to accommodate round-the-clock flight arrivals and departures. In addition, he possesses good written and verbal communication skills in order to develop accurate flight plans. He is detail-oriented with good computer literacy skills and work well with others.
| null |
Air Transport
|
Flight Operations (AGH)
|
Manager (Flight Operations)
|
The Manager (Flight Operations) serves as the Subject Matter Expert (SME) for flight operations and is responsible for reviewing all activities related to flight operations. He/She drives continuous improvement strategies to improve productivity and business development initiatives. He also leads the development of Standard Operating Procedures (SOPs) and systems to mitigate safety and/or security risks, and monitors for adherence to safety and/or security standards. He also develops the teams technical capabilities and maintains positive morale within the teams. The Manager (Flight Operations) possesses strong stakeholder management and people management skills to build relationships with customers and other stakeholders of the organisation and lead his staff and teams. He also has strong computer literacy skills and an in-depth understanding of new developments and trends impacting flight operations in the industry. Furthermore, he possesses outstanding written and verbal communication skills with strategic thinking capabilities and foresight in order to formulate plans and systems for flight operations.
| null |
Air Transport
|
Flight Operations (AGH)
|
Supervisor (Flight Operations)
|
The Supervisor (Flight Operations) oversees the smooth running of flight operations and ensures that all flight planning activities adhere to Standard Operating Procedures (SOPs) and meet established standards. He/She works closely with relevant authorities to resolve any flight operations issues and maintains communication with airline representatives, airport agencies and authorities. He carries out periodic checks and investigates safety and/or security breaches. He also serves as a mentor to team members and/or direct reports and is responsible for resolving conflicts, grievances and disputes among the team. The Supervisor (Flight Operations) possesses a proficient understanding of flight watching and flight following systems to administer flight operations. He works in shifts to accommodate round-the-clock flight arrivals and departures. He also understands the needs of internal and external stakeholders in order to build and maintain good working relationships. In addition, he possesses excellent computer literacy skills and strong communication, interpersonal and supervisory skills to lead the team.
| null |
Air Transport
|
Flight Operations (AGO)
|
Flight Controller
|
The Flight Controller is responsible for the safety of flight control operations through the analyses of flight data and flight control systems and procedures. He/She is in charge of resolving issues encountered during real-time flight control operations. He is tasked to lead investigations during irregular operations to determine the causes and optimise the recovery of the flight networks. He develops and reviews contingency plans and addresses any internal or external audit issues. He updates training programmes with revised standards and leads supervisors and officers in the execution of new organisational policies. The Flight Controller possesses a sound knowledge of airline flight operations and requirements. He is able to make real-time decisions and react quickly to changes in flight conditions. In addition, he pays strong attention to details and has acute situational awareness. The Flight Controller is able to maintain high performance and alertness during the flight watch period whilst working in shifts. He is comfortable working in an enclosed environment for long periods of time. Furthermore, he possesses good eyesight and hearing abilities as well as strong mental and physical health. He is also able to remain calm and work under pressure with good multi-tasking skills.
| null |
Air Transport
|
Flight Operations (AGO)
|
Manager (Flight Operations)
|
The Manager (Flight Operations) plans, directs and coordinates flight operations in order to ensure flights run efficiently and safely in accordance with established rules and regulations. He/She is involved in the management of aircraft data systems and the administration of the Operations Control Centre (OCC). He develops plans and proposes changes to enhance flight control operations. During irregular operations, he is responsible for activating the emergency response plans and communicating contingency plans to the airport stakeholders and authorities. He identifies safety and/or security risks and develops plans to mitigate them. He also has overall accountability for assessment and selection of new team members. He forges partnerships and cultivates close working relationships with airport agencies, authorities, customers and vendors. The Manager (Flight Operations) has exceptional leadership and communication skills so as to lead and communicate with a wide range of stakeholders. He is able to foster teamwork by leading, inspiring and engaging the workforce and demonstrate a positive and passionate attitude towards the industry stakeholders. In addition, he is able to remain calm and composed under pressure while overseeing all major operational issues and devising solutions and strategic plans for the organisation. He is also highly competent in negotiation, analysing and solving problems.
| null |
Air Transport
|
Flight Operations (AGO)
|
Officer (Flight Control)
|
The Officer (Flight Control) is responsible for the safety of air traffic through flight watch and flight dispatch. He/She draws up rosters for the crew according to the flight schedules. He provides assistance in preparing and processing flight plans and arrival reports. In the event of irregular operations, he is able to gather information and escalate emergency situations to higher authorities. He also assists in the implementation of contingency plans and is able to interpret and follow individual safety and security standards in the workplace. The Officer (Flight Control) possesses good communication and interpersonal skills which are essential for working effectively in a team and giving clear and confident instructions to the pilots. He is comfortable working in an enclosed environment in the Operations Control Centre (OCC) for long periods of time. The Officer (Flight Control) works in shifts and is able to maintain high performance and alertness during the flight watch period. He has good eyesight and hearing abilities with a good command of written English in order to prepare documentation and reports.
| null |
Air Transport
|
Flight Operations (AGO)
|
Senior Officer (Flight Control) / Senior Officer (Crew Scheduling)
|
The Senior Officer (Flight Control)/Senior Officer (Crew Scheduling) maintains flight control operations by monitoring aircraft performances, movements and operating conditions. He/She reviews and amends crew rosters to ensure optimal deployment and compliance with regulatory requirements. During irregular operations, he assigns resources to execute contingency plans as well as assists authorities with investigating root causes of irregular operations. He collaborates with stakeholders to recover flight schedules and escalate reports of breaches in safety and/or security to the relevant authorities. The Senior Officer (Flight Control)/Senior Officer (Crew Scheduling) is able to deploy manpower and prepare schedules efficiently with his strong resource management skills. He possesses good communication and interpersonal skills which allow him to work effectively in a team and give clear and confident instructions to the pilots. In addition, he is comfortable working in an enclosed environment for long periods of time. The Senior Officer (Flight Control)/Senior Officer (Crew Scheduling) works in shifts and is able to maintain high performance and alertness during the flight watch period. He has good eyesight and hearing abilities as well as strong mental and physical health. Moreover, he possesses a good command of written English in order to prepare documentation and reports.
| null |
Air Transport
|
Flight Operations (AGO)
|
Supervisor (Flight Control) / Supervisor (Crew Scheduling)
|
The Supervisor (Flight Control)/Supervisor (Crew Scheduling) coordinates resource requirements and vital operational functions in flight control. He/She performs impact analyses of external issues on flight operations during flight watch. He establishes flight plans and implements changes to flight control operations. He investigates causes and estimates the cost impact of irregular operations. He plays a supervisory role by managing crew scheduling and tracks flying hours accrued by the flight crew. He upholds the safety and security standards by carrying out checks and investigating the root causes of breaches. He also coaches his team members and develops on-the-job training plans. The Supervisor (Flight Control)/Supervisor (Crew Scheduling) has a proficient knowledge of airline flight operations and requirements. He maintains high performance and alertness within the flight watch period, overseeing schedules and manpower deployment whilst working in shifts. He is comfortable working in an enclosed environment for long periods of time. In addition, he possesses good eyesight and hearing abilities as well as strong mental and physical health. He has excellent communication and interpersonal skills for managing a team and interacting with people at all levels. Furthermore, he is able to remain calm under pressure to handle stressful situations with efficiency.
| null |
Air Transport
|
Flight Operations (AGO)
|
Vice President
|
The Vice President is responsible for the strategic delivery and alignment of flight control operations. He/She endorses policy manuals and establishes response models to manage irregular operations. During irregular operations, he addresses queries and provides advice to internal and external stakeholders. He strategises organisation safety and security programmes and establishes the standards for the organisation. He leads the succession planning, capability development and employee engagement initiatives for the organisation. He forges and builds international and professional networks to promote the airline. As the Vice President for Flight Operations, he possesses exceptional communication and interpersonal skills which allow him to build business and professional networks and communicate strategic plans. He is able to pay remarkable attention to details and has situational awareness capabilities. In addition, he is able to display excellent leadership, organisational and people management skills in order to coach staff and teams effectively. He is highly competent in negotiation and solving problems which drives the creation of new services to increase stakeholder and customer satisfaction.
| null |
Air Transport
|
Ground Services
|
Executive (Ground Services)
|
The Executive (Ground Services) oversees activities relating to the audit of ground service standards and develops partnerships with a wide range of audiences and stakeholders. He/She reviews service standard agreements and develops action plans to improve service efficiency for the airline. He conducts rate reviews for ground handlers regarding pricing, service quality and scope of work. In addition, he also plans cost estimates for contracts with ground handling organisations. He proposes process changes to improve passenger safety and/or security standards. He contributes to organisational development by developing on-the-job training programmes and workplace learning plans. With foresight and highly developed analytical capabilities, the Executive (Ground Services) is able to develop action plans and provide recommendations to address any identified service delivery gaps. He develops strong rapport with the stakeholders by recognising their interests and engaging them in making mutually beneficial decisions. He has exceptional communication and interpersonal skills to communicate effectively within teams. He is also customer-focused, results-oriented and able to work under pressure with good multi-tasking skills.
| null |
Air Transport
|
Ground Services
|
Ground Services Officer
|
The Ground Services Officer is responsible for the delivery of quality passenger services through providing assistance to passengers and addressing their queries. He/She communicates and monitors service standards of ground handling agents. He mentors and trains ground handling agents and ensures compliance with established standards. He follows up with passengers safety and security concerns and queries. In the event of flight disruptions or delays, he provides assistance to passengers. The Ground Services Officer is customer-centric and provides excellent service to the customers and passengers. He is comfortable with face-to-face interactions with the various stakeholders whilst working in shifts. He possesses adequate computer literacy in order to obtain real-time flight information and access the reservation and booking systems. Furthermore, he has good communication and interpersonal skills which allow him to work effectively in a team and execute expected service standards of the airline.
| null |
Air Transport
|
Ground Services
|
Manager (Ground Services)
|
The Manager (Ground Services) is responsible for the negotiation of contract fees with stakeholders and implementation of changes to ground service operations. He/She ascertains and quantifies the risk of engaging different ground service providers. He develops plans to support new service improvement programmes and recommends enhancements to ground services policies and standards. He coaches internal team members and external ground service providers to deliver quality services. He cultivates business relationships with airport agencies, authorities, customers and vendors. The Manager (Ground Services) possesses exceptional leadership and communication skills which allow him to lead and communicate with a wide range of audiences and stakeholders. He develops strong rapport with the stakeholders by recognising their interests, establishing common ground and engaging them in making mutually beneficial decisions. Furthermore, he has excellent planning and people management skills to manage teams and staff effectively. He is also highly competent in negotiation with outstanding analytical and problem-solving skills to attain favourable contract terms from ground service providers.
| null |
Air Transport
|
Ground Services
|
Senior Ground Services Officer
|
The Senior Ground Services Officer manages ground service standards by communicating service standards, executing policies and auditing ground services. He/She coordinates the day-to-day passenger service operations and identifies learning needs of ground handling agents in order to address gaps in their service delivery. He carries out precautionary measures and escalate reports of breaches in safety and/or security standards to relevant authorities. Being detail-oriented, the Senior Ground Services Officer audits the service standards executed by the ground handling agents and officers. He possesses good customer service skills to facilitate face-to-face interactions with the various stakeholders whilst working in shifts. He has good computer skills in order to obtain real-time flight information and access the reservation and booking systems. He is able to prioritise tasks which ensures timely and successful completion. The Senior Ground Services Officer possesses good communication and interpersonal skills which allow him to work effectively with other officers and ensure adherence to expected service standards of the airline.
| null |
Air Transport
|
Ground Services
|
Supervisor (Ground Services)
|
The Supervisor (Ground Services) enforces the delivery of quality customer services in line with the airlines brand identity and policies. He/She maintains the lines of communication with the various stakeholders during flight disruptions. He enforces passenger safety and security standards and investigates the root causes of all safety and security breaches. He manages staff disputes and provides coaching and feedback to improve the performance of the ground handling agents and officers. He is able to offer support proactively and help team members create training and career plans by assessing their strengths and developmental needs. The Supervisor (Ground Services) possesses excellent customer service skills, strong communication and interpersonal skills which allow him to maintain high service levels and respond to flight delays and disruptions. He develops solutions and considers issues holistically and systematically on the ground with his quick decision-making and problem-solving skills. He is detail-oriented in order to carry out checks and perform investigations for the organisation. He is highly motivated and results-oriented with a positive attitude whilst working in shifts
| null |
Air Transport
|
Ground Services
|
Vice President
|
The Vice President develops the airlines overall ground services strategies and operating models. He/She drives the end-to-end contracting processes with global ground handling organisations. He is in charge of aligning ground service operations with changing customer needs, new technological developments and the airlines brand identity. He drives new service improvement programmes to enhance services provided for the passengers and proffers inputs for strategic decisions regarding outsourcing and contracts. He is tasked with the establishment and approval of long-term vision and strategies for the organisation. As the Vice President for Ground Services, he has exceptional communication and interpersonal skills which allow him to build business and professional networks and communicate his strategic plans for the airline. He demonstrates remarkable leadership, organisational and people management skills in order to coach and lead his teams effectively. In addition, he is highly competent in negotiation and solving problems and is strong in service excellence in order to drive the creation of innovative and value-added services for the airline.
| null |
Air Transport
|
Load Control Services
|
Executive (Load Control)
|
The Executive (Load Control) determines load sheet requirements with airlines and develops manpower plans to support load control operations. He/She performs regular audits to ensure that the calculation of load limits, distribution and flight performance data complies with Standard Operating Procedures (SOPs). He also recommends enhancements to address areas of non-compliance and improves operational efficiencies. He develops SOPs to ensure alignment with safety and regulatory requirements, and is responsible for manpower deployment, developing on-the-job training programmes and workplace learning plans. Besides holding an Airlines Load and Trim Certification to perform his duties, the Executive (Load Control) also possesses outstanding data management and analytical skills. Moreover, he is comfortable with number crunching and is resilient to unforeseen interruptions and stressful situations. He also has excellent verbal and written communication skills and strong people management skills in order to develop effective training programmes and learning plans for the teams.
|
In accordance with: Airlines' Load and Trim Certification
|
Air Transport
|
Load Control Services
|
Load Control Assistant
|
The Load Control Assistant is responsible for performing calculations for the aircraft mass, balance, control and the centre of gravity for narrow-body aircraft. He/She troubleshoots issues encountered and identifies potential constraints or dangerous goods to be highlighted to the officers and supervisors during load control operations. He assists the officers and flight crew to acquire data related to flight performance and prepares the relevant paperwork. He also complies with all safety and/or security standards and reports any safety and/or security breaches. An Airlines Load and Trim Certification is required of the Load Control Assistant to perform his duties. He works in shifts to accommodate round-the-clock flight arrivals and departures. He possesses good computer skills to use the software required for load control operations to process large amounts of data. The Load Control Assistant is detail-oriented and resilient to unforeseen interruptions. He has good time management and communication skills in order to work effectively with the team and carry out his duties.
|
In accordance with: Airlines' Load and Trim Certification
|
Air Transport
|
Load Control Services
|
Load Control Officer
|
The Load Control Officer calculates aircraft weight, balance and control of wide-body aircraft to determine load limits. He/She calculates aircraft performance data for takeoff, descent and landing, and reports any issues such as weight discrepancies to higher authorities. He also determines aircraft load limits by analysing aircraft types and the conditions affecting the flight during air operations. He prepares the load planning documentation and performs checks on the performance data documentation. He ensures the safety and security of the team and escalates reports of breaches. An Airlines Load and Trim Certification is required of the Load Control Officer to perform his duties. He works in shifts to accommodate round-the-clock flight arrivals and departures. He is proficient in computer literacy to utilise required software and manage large amounts of data for load control operations. In addition, he is detail-oriented and resilient to unforeseen interruptions. He is able to work in a fast-paced environment and handle stressful situations. The Load Control Officer also possesses good communication and interpersonal skills to work well with others.
|
In accordance with: Airlines' Load and Trim Certification
|
Air Transport
|
Load Control Services
|
Manager (Load Control)
|
The Manager (Load Control) drives collaborative efforts with other departments and airlines to improve load control operational standards. He/She is responsible for exploring new technologies to calculate load limits, distribution and flight performance data. He leads the development of Standard Operating Procedures (SOPs) and systems to mitigate safety and/or security risks, and monitors the adherence to safety and/or security standards. He also develops the teams technical capabilities and maintains positive morale within the teams. The Manager (Load Control) possesses remarkable interpersonal and stakeholder management skills to build and maintain relationships with internal and external stakeholders. He also has strategic thinking capabilities and foresight in order to formulate load control operations and improve processes for the organisation. In addition, he is adaptable to maintain operational effectiveness during stressful situations with strong analytical skills. He also possesses excellent communication, people management and time management skills.
|
In accordance with: Airlines' Load and Trim Certification
|
Air Transport
|
Load Control Services
|
Supervisor (Load Control)
|
The Supervisor (Load Control) oversees the smooth running of load control operations. He/She is expected to review calculations for aircraft mass, balance and control as well as the mass centre of gravity. He ensures the timely delivery of load sheets and conducts Quality Assurance (QA) checks on mass and balance measurements. He ensures load limits and distribution plans are developed in line with Standard Operating Procedures (SOPs). He investigates issues encountered during load control operations and proposes corrective measures to prevent their recurrence. He also serves as a mentor to team members and/or direct reports and is responsible for resolving conflicts, grievances and disputes among the team. A proficient understanding of load control procedures and airline requirements is expected of the Supervisor (Load Control). He requires an Airlines Load and Trim Certification to perform his duties and works in shifts to accommodate round-the-clock flight arrivals and departures. He is detail-oriented and adept in computer literacy to work with vast amounts of data. Additionally, he manages stressful situations and tight time constraints. To execute his mentorship and supervisory duties, he also possesses strong communication and interpersonal skills.
|
In accordance with: Airlines' Load and Trim Certification
|
Air Transport
|
Network Planning
|
Assistant Manager (Network Planning)
|
The Assistant Manager (Network Planning) manages flight network planning processes with other departments and oversees route studies to determine the feasibility of new flight routes. Using airline intelligence tools, he/she analyses the schedule capacity of other airlines and identifies underperforming rotations in flight networks. He is tasked with the design of flight schedules based on profitability of routes, airport constraints and airlines fleet constraints. He also acts as a mentor to other analysts in the teams. The Assistant Manager (Network Planning) possesses exceptional analytical skills to synthesise information into business recommendations for the airline. He has a thorough understanding of all airlines commercial and operational goals which allow him to recommend new routes and schedules. He has strong statistical and research skills and good computer literacy to run network planning software. In addition, he possesses excellent verbal and written communication skills for the preparation and presentation of reports. He also has excellent interpersonal skills to persuade and influence various stakeholders.
| null |
Air Transport
|
Network Planning
|
Manager (Network Planning)
|
The Manager (Network Planning) is responsible for traffic rights negotiations and the development of short to mid-term network and aircraft fleet plans. He/She collaborates with other managers to develop long-term plans and determines the impact of flight networks on aircraft fleet requirements. He arbitrates commercial terms of contracts with internal and external stakeholders and takes charge of the schedule planning processes to secure arrival and departure time slots. He also attends world slot guideline conferences to negotiate slot coordination with external stakeholders. He modifies and recommends products and services to meet customers needs and cultivates close working relationships with airport agencies, authorities, customers and vendors. The Manager (Network Planning) has exceptional analytical skills and good commercial acumen to develop innovative solutions that can overcome tactical problems pertaining to network planning and scheduling. He participates in conferences and negotiations. He is detail-oriented and has deep industry expertise to anticipate customer needs. Furthermore, he possesses outstanding verbal and written communication skills for negotiating with senior internal and external stakeholders to meet the network optimisation plans of the organisation.
| null |
Air Transport
|
Network Planning
|
Network Planning Analyst
|
The Network Planning Analyst is responsible for evaluating and recommending new route opportunities to grow airline networks and aircraft fleet. He/She is able to develop short-term network plans for the current and upcoming schedule seasons. He conducts research to comprehend and review traffic rights and airport constraints of flight routes. He provides coaching, training and feedback to improve performance of junior analysts. The Network Planning Analyst has excellent verbal and written communication skills to prepare reports and propose new routes to internal stakeholders. He also possesses strong analytical skills to evaluate route performances and potential new routes. He has strong statistical and research skills and good computer literacy to run network planning software. In addition, he is able to obtain stakeholders buy-in with his strong presentation skills and possesses strong interpersonal skills to work effectively with other departments and team members.
| null |
Air Transport
|
Network Planning
|
Vice President
|
The Vice President develops the overall strategies governing the design of the airlines network plans and operating models. He/She is able to confer with senior stakeholders on decisions impacting future network plans. He is tasked with leading discussions with the aim of enhancing the airlines route performances and increasing agility of flight networks. He leads the optimisation of aircraft deployment, flight frequencies and timing to improve performance of the networks. He aligns human resources with business needs of the airline and formulates commercial strategies to meet the airlines objectives. He also develops and forges international networks to promote the organisations brand, products and services. As the Vice President for Network Planning, he possesses remarkable communication, analytical and problem-solving skills. He is equipped with strong people management skills to coach and lead his teams effectively and is able to handle changing environments and priorities. He also demonstrates a passion for building connections with industry stakeholders and other senior executives across the organisation. He possesses deep commercial acumen, strong leadership skills and exceptional speaking and writing abilities. With expertise in strategic planning, he is able to enhance the airline operations and flight networks.
| null |
Air Transport
|
Passenger Services
|
Customer Services Agent
|
The Customer Services Agent provides assistance to customers at check-in counters. He/She ensures that passengers details match the information on travel documents and handles customer issues regarding flight operations and automated check-in systems. To maintain a safe working environment, he complies with all safety and/or security standards and reports safety and/or security breaches to officers and supervisors. The Customer Services Agent demonstrates professional behaviour when responding to passenger complaints and acts as a service ambassador for the organisation. He works in shifts to accommodate round-the-clock flight arrivals and departures. He is physically strong to assist passengers with lifting of their baggage. Furthermore, he is service-oriented, possesses good communication skills as well as handles passengers with special needs in an appropriate manner.
| null |
Air Transport
|
Passenger Services
|
Customer Services Officer
|
The Customer Services Officer is responsible for the management of customer requests and for providing assistance to customers at first-class and premium check-in counters. He/She manages flight requests, verifies travel documents and works with other departments to resolve customer issues. To maintain a safe working environment, he ensures his team adheres to all safety and/or security standards and escalates safety breaches to supervisors and authorities. The Customer Services Officer demonstrates professional behaviour when responding to passenger complaints and acts as a service ambassador for the organisation. He works in shifts to accommodate round-the-clock flight arrivals and departures and is physically strong to assist passengers with lifting of their baggage. Moreover, he is detail-oriented, possesses excellent customer service and communication skills and handles passengers with special needs effectively.
| null |
Air Transport
|
Passenger Services
|
Executive (Passenger Services)
|
The Executive (Passenger Services) identifies areas for service improvement through analysing customer data and reviewing policies and processes. He/She benchmarks customer satisfaction levels against industry norms and proposes mitigating actions to address gaps. He also improves service levels and develops plans to resolve safety and/or security breaches. He is also accountable for manpower deployment and developing on-the-job training programmes and workplace learning plans to improve the capabilities of teams. The Executive (Passenger Services) has an in-depth understanding of passenger needs and customer service standards of the organisation. He also works in a multicultural environment and engages with people at all levels. He is able to multi-task and manage resources to resolve issues within a tight time frame. Moreover, he possesses excellent communication, interpersonal and decision-making skills to oversee staff matters.
| null |
Air Transport
|
Passenger Services
|
Manager (Passenger Services)
|
The Manager (Passenger Services) collaborates with stakeholders to develop strategies to improve customer service standards. He/She is responsible for driving continuous improvement and business development initiatives through recommending new products and services based on customer needs. He leads the development of Standard Operating Procedures (SOPs) and systems to enhance customer satisfaction, mitigates safety and/or security risks and oversees the adherence to safety and/or security standards. He also develops the teams technical capabilities and maintains positive morale within the teams. The Manager (Passenger Services) possesses an in-depth knowledge of international passenger services operational standards. He is also well-versed in policy and safety requirements and practices of the organisation. He has strong stakeholder management and people management skills to build relationships with various stakeholders of the organisation and lead staff and teams. In addition, he possesses remarkable communication, interpersonal and leadership skills with strategic thinking capabilities and foresight to formulate plans and systems for passenger services.
| null |
Air Transport
|
Passenger Services
|
Supervisor (Passenger Services)
|
The Supervisor (Passenger Services) ensures that passenger services operations meet the required service level standards. He/She works closely with other departments to resolve complex customer issues and carries out regular safety and/or security checks to maintain a safe working environment. He also serves as a mentor to team members and/or direct reports and is responsible for resolving conflicts, grievances and disputes among the team. The Supervisor (Passenger Services) possesses a thorough understanding of airport and airline check-in requirements as well as operating standards and procedures for baggage handling systems. He also acts as a service ambassador for the organisation and works in shifts to accommodate round-the-clock flight arrivals and departures. He works well in a multicultural environment and deals with customers from different backgrounds professionally. Furthermore, he possesses excellent communication, interpersonal, customer service and people management skills.
| null |
Air Transport
|
Passenger Services
|
Vice President
|
The Vice President formulates strategies for passenger services operations to ensure performance levels are aligned with evolving customer needs, technological advancements, airline brand identity and business objectives. He/She is responsible for spearheading continuous improvement and business development initiatives to improve the profitability of the business. He leads the development of Standard Operating Procedures (SOPs) and systems to mitigate safety and/or security risks and plays a pivotal role in influencing organisational development by making key decisions on human capital needs. The Vice President for Passenger Services possesses exceptional leadership and stakeholder management skills to cultivate local and international relationships with senior stakeholders in the industry and further the business objectives of the organisation. Furthermore, he has an in-depth knowledge of the airports organisational structures, ground handling operations and safety and security regulations to enhance and augment passenger services and systems.
| null |
Air Transport
|
Pilot Operations
|
Captain
|
The Captain holds the authority to make final decisions regarding the operation of the aircraft. He/She is responsible for the safety and security of all crew members, passengers and freight on board. He provides guidance and support to the crew and ensures all technical duties are executed in accordance with the airline's regulations, operating policies and procedures. He verifies and signs off post-flight reports and endorses cabin crew incident reports. He oversees the flight crew in manual flying and takes over as pilot flying when flight conditions exceed the capabilities of the flight crew. He also acts as a mentor to First Officers. With extensive knowledge of the aviation industry, the Captain is also well-versed in operational manuals and airline safety regulations and standards. He is familiar with all applicable documentation and briefing materials for the intended routes of flights. He also promotes and represents the airline in accordance with organisational policies. Besides acquiring a valid pilot licence, the Captain has irregular work patterns and hours. He has acute hearing skills, even with ambient aircraft and passenger sounds. He has good visual acuity of 6/60 without optical aid, correctable to 6/6 and no colour blindness.
|
In accordance with: Commercial Pilot Licence (CPL)/Airline Transport Pilot Licence (ATPL)/Multi-Crew Pilot Licence (MPL)
|
Air Transport
|
Pilot Operations
|
Chief Pilot (Vice President)
|
The Chief Pilot (Vice President) formulates strategies to optimise aircraft activities and operations. He/She is accountable for designing the assessment and selection processes to recruit the flight crew. He collaborates with external agencies for regulatory audits and builds business and professional networks to establish international partnerships within the aviation industry. He also drives business development activities for the organisation, conceptualises new strategies to enhance passenger experiences and advances aviation safety standards. As the Chief Pilot (Vice President), he keeps abreast with government, local and international flight regulations as well as emerging trends and technologies within the aviation industry. In addition, he displays strong leadership skills, business acuity and exceptional written and verbal communication skills. The Chief Pilot (Vice President) also possesses a valid pilot licence with good visual acuity of 6/60 without optical aid, correctable to 6/6 and no colour blindness. He is able to hear clearly through any medium in an environment with ambient aircraft and passenger sounds.
|
In accordance with: Commercial Pilot Licence (CPL)/Airline Transport Pilot Licence (ATPL)/Multi-Crew Pilot Licence (MPL)
|
Air Transport
|
Pilot Operations
|
Deputy Chief Pilot / Management Pilot
|
The Deputy Chief Pilot/Management Pilot provides leadership and oversight to meet all operational goals of the airline. He/She designs pilot training content and determines the airlines performance standards for flight crew. He is also tasked with managing complex manpower issues and leading implementation of change management initiatives for the organisation. He assures that all operational duties executed by flight crew adheres to the airline's regulations, operating policies and procedures. Having an in-depth knowledge of the different components of pilot operations manuals and safety regulations in aviation is imperative of the Deputy Chief Pilot/Management Pilot. He demonstrates good leadership skills which include managing the flight crew and guiding them in their duties. He has excellent communication and writing skills and is well acquainted with the aviation industry. He possesses a valid pilot licence including a good visual acuity of 6/60 without optical aid, correctable to 6/6 and no colour blindness. He also has the ability to hear clearly in an environment with ambient aircraft and passenger sounds.
|
In accordance with: Commercial Pilot Licence (CPL)/Airline Transport Pilot Licence (ATPL)/Multi-Crew Pilot Licence (MPL)
|
Air Transport
|
Pilot Operations
|
First Officer
|
The First Officer is responsible for the safety, efficient operation and management of the aircraft. He/She carries out pre-flight checks of aircraft systems and monitors in-flight data to ensure smooth aircraft operations. He controls and navigates the aircraft across safe terrains and weather together with the Captain. He is able to manage flight emergencies in accordance with airline operating policies. After landing, he completes post-flight and shut-down reports and/or checklists. The First Officer possesses good communication skills which are necessary for giving clear and confident instructions to crew members and passengers. He is also has good writing skills for the preparation of proper documentation and reports. Besides having a valid pilot licence, the First Officer is able to work irregular hours. He has good hearing skills, even with ambient aircraft and passenger sounds. He possesses good visual acuity of 6/60 without optical aid, correctable to 6/6 and no colour blindness.
|
In accordance with: Commercial Pilot Licence (CPL)/Airline Transport Pilot Licence (ATPL)/Multi-Crew Pilot Licence (MPL)
|
Air Transport
|
Ramp and Technical Ramp Services
|
Executive (Ramp / Technical Ramp)
|
The Executive (Ramp/Technical Ramp) performs regular audits to ensure that ramp/technical ramp operations comply with Standard Operating Procedures (SOPs). He/She recommends enhancements to address areas of non-compliance, improves operational efficiencies and develops action plans to prevent safety and/or security issues from recurring. He also develops workplace learning plans and on-the-job training programmes to enhance the capabilities of teams. The Executive (Ramp/Technical Ramp) has a sound knowledge of airport operations and ramp/technical ramp procedures. He also has strong analytical abilities to identify root causes of ground handling related delays and their potential implications. He is results-oriented and possesses excellent communication and interpersonal skills. Furthermore, he has strong computer literacy skills and competence in learning orientation to determine learning and developmental needs of his team members.
| null |
Air Transport
|
Ramp and Technical Ramp Services
|
Manager (Ramp / Technical Ramp)
|
The Manager (Ramp/Technical Ramp) leads collaboration efforts with airport agencies and airlines to improve ground handling standards and performance. He/She is responsible for updating Standard Operating Procedures (SOPs) to reflect changes in technology, regulatory requirements and performance expectations. He also leads the development of SOPs and systems to mitigate safety and/or security risks, and monitors adherence to safety and/or security standards. He develops the teams technical capabilities and maintains positive morale within the teams. In addition, he proposes new productivity and innovation initiatives for the organisation and develops partnerships with a broad group of internal and external stakeholders. The Manager (Ramp/Technical Ramp) possesses strong interpersonal and stakeholder management skills to build and maintain stakeholder relationships. He also has strategic thinking capabilities and foresight in order to formulate ramp/technical ramp operational plans. In addition, he is adaptable and responds to stressful situations within a tight time frame. The Manager (Ramp/Technical Ramp) also has excellent communication and people management skills with strong computer literacy.
| null |
Air Transport
|
Ramp and Technical Ramp Services
|
Ramp Officer
|
The Ramp Officer coordinates all ramp operations and requirements in compliance with Standard Operating Procedures (SOPs) and inspects Ground Support Equipment (GSE) to ensure that they are in working order. He/She ensures cargo and/or baggage are loaded on aircraft according to plans in a timely and efficient manner. He conducts bay sweeps and prepares flight reports to provide updates on ramp operations performance. He also executes safety measures and escalates safety and/or security breaches. Besides having a Class 3 Driving Licence and an Airfield Driving Permit (ADP) to operate vehicles and equipment, the Ramp Officer is able to work outdoors under all weather conditions as well as work in shifts to accommodate round-the-clock flight arrivals and departures. He is physically and mentally fit with good hearing and eyesight. He possesses good communication skills to work well with others. Under pressure, he is resourceful to ensure the smooth running of ramp operations.
|
In accordance with: Singapore Qualified Driving Licence (Class 3) and Airfield Driving Permit (ADP)
|
Air Transport
|
Ramp and Technical Ramp Services
|
Ramp Operator
|
The Ramp Operator is tasked with operating Ground Support Equipment (GSE) during ramp operations. He/She clears the Equipment Restraint Area (ERA) before setting up the GSE and performs checks on GSE to ensure they are functioning optimally. He removes any hazards from the Equipment Staging Area (ESA), complies with all safety and/or security standards and reports safety and/or security breaches to officers and supervisors. Besides having a Class 3 Driving Licence and an Airfield Driving Permit (ADP) to operate vehicles and equipment, the Ramp Operator is able to work outdoors under all weather conditions as well as work in shifts to accommodate round-the-clock flight arrivals and departures. He is also physically and mentally fit with good hearing and eyesight. In addition, he has good time management, communication and interpersonal skills and is familiar with technological tools.
|
In accordance with: Singapore Qualified Driving Licence (Class 3) and Airfield Driving Permit (ADP)
|
Air Transport
|
Ramp and Technical Ramp Services
|
Supervisor (Ramp / Technical Ramp)
|
The Supervisor (Ramp/Technical Ramp) oversees the smooth running of ramp/technical ramp operations. He/She is responsible for managing manpower and equipment resources as well as resolving operational issues. He carries out periodic safety and/or security checks and investigate breaches. As a supervisor, he serves as a mentor to team members and/or direct reports and is responsible for resolving conflicts, grievances and disputes among the team. The Supervisor (Ramp/Technical Ramp) is proficient with technological tools and has a good understanding of customer and stakeholder needs. He possesses a Class 3 Driving Licence and an Airfield Driving Permit (ADP) to operate vehicles and equipment and works in shifts to accommodate round-the-clock flight arrivals and departures. He also has strong communication, interpersonal and supervisory skills to interact with people at all levels and good time management skills to handle stressful situations and tight time constraints.
|
In accordance with: Singapore Qualified Driving Licence (Class 3) and Airfield Driving Permit (ADP)
|
Air Transport
|
Ramp and Technical Ramp Services
|
Technical Ramp Officer
|
The Technical Ramp Officer administers the manpower and Ground Support Equipment (GSE) deployment to handle daily flights requirements according to airlines Service Level Agreements (SLAs). He/She coordinates all technical ramp activities in compliance with airlines service standards and determines special handling requirements of incoming aircraft. He directs aircraft to designated locations and services them according to airline requirements. He also performs pushback, towing and marshalling of aircraft into position. He communicates with flight crew and conducts audits pertaining to technical ramp handling for each flight. He also executes safety measures and escalates safety and/or security breaches. Besides having a Class 3 Driving Licence and an Airfield Driving Permit (ADP) to operate vehicles and equipment, the Technical Ramp Officer works outdoors under all weather conditions as well as works in shifts to accommodate round-the-clock flight arrivals and departures. He is also physically and mentally fit with good hearing and eyesight. Furthermore, he possesses good communication and interpersonal skills to work in a team. Under pressure, he is detail-oriented to ensure the smooth running of technical ramp operations.
|
In accordance with: Singapore Qualified Driving Licence (Class 3) and Airfield Driving Permit (ADP)
|
Air Transport
|
Technical Services
|
Executive (Technical Services)
|
The Executive (Technical Services) manages the full spectrum of technical maintenance operations for Ground Support Equipment (GSE). He/She oversees checks to ensure all technical maintenance works and disposal processes adhere to Standard Operating Procedures (SOPs) and provides technical advice on new GSE. He also monitors the achievement of work objectives and timelines against established maintenance plans. He develops action plans to address and prevent recurrence of safety and/or security breaches. He is also responsible for manpower deployment and developing on-the-job training programmes and workplace learning plans. The Executive (Technical Services) has expert knowledge of airport ground handling electronic and mechanical systems and maintenance processes. He is detail-oriented and able to manage various maintenance systems and tools. He also possesses excellent verbal and written communication skills to plan and develop training curriculum. The Executive (Technical Services) is adept in people management skills to oversee staff matters and ensure discipline during operations.
| null |
Air Transport
|
Technical Services
|
Maintenance Technician
|
The Maintenance Technician performs routine preventive maintenance and carries out repairs on Ground Support Equipment (GSE) according to maintenance plans. He/She provides updates on ad-hoc repairs and GSE functionality to officers and supervisors. To maintain a safe working environment, he complies with all safety and/or security standards and report breaches to officers and supervisors. Besides having a technical or engineering background in maintenance work, the Maintenance Technician is familiar with the functions of GSE. He also works in shifts to accommodate round-the-clock flight arrivals and departures. He is detail-oriented, physically fit to handle heavy equipment and shows initiative in performing his daily tasks.
| null |
Air Transport
|
Technical Services
|
Manager (Technical Services)
|
The Manager (Technical Services) leads the development of operational strategies to improve the effectiveness of technical maintenance operations. He/She manages cross-departmental requirements for maintaining Ground Support Equipment (GSE). He leads the procurement of new GSE and collaborates with external Original Equipment Manufacturers (OEMs) to conduct training for the teams. He also drives continuous improvement and business development initiatives through recommending new products and services that meet customers needs. He develops Standard Operating Procedures (SOPs) and systems to mitigate safety and/or security risks and also develops the teams technical capabilities and maintains positive morale within the teams. The Manager (Technical Services) possesses strong stakeholder management and people management skills to build relationships with stakeholders of the organisation and lead his staff and teams. He also has an in-depth understanding of airport ground handling maintenance processes, systems and tools. He possesses outstanding verbal and written communication skills as well as a high proficiency in strategic thinking to formulate new plans and systems to enhance and augment GSE maintenance operations for the organisation.
| null |
Air Transport
|
Technical Services
|
Supervisor (Technical Services)
|
The Supervisor (Technical Services) is responsible for ensuring that maintenance outcomes meet established maintenance plans, objectives and timelines. He/She performs quality checks on repair works and prepares analytical reports on the functionality of the Ground Support Equipment (GSE). As a leader to his team, he plays a mentoring role and delivers technical training to equip his team with relevant technical knowledge and skills. Moreover, he resolves conflicts, grievances and disputes among the team. He also enforces safety and/or security standards by carrying out periodic checks and investigating any breaches. The Supervisor (Technical Services) possesses a good working knowledge of electronic and mechanical systems used in airport ground handling operations and is proficient at working with maintenance systems and tools. He also works in shifts to accommodate round-the-clock flight arrivals and departures. In addition, he is adept in people management and interpersonal skills in order to facilitate training and mentoring of the team. He is also detail-oriented and possesses good verbal and written communication skills to manage a team and prepare accurate reports.
| null |
Air Transport
|
Technical Services
|
Technical Services Officer
|
The Technical Services Officer is responsible for the execution of preventive and corrective maintenance works for the upkeep of Ground Support Equipment (GSE). He/She assesses the overall functionality of GSE to determine maintenance needs and disposal plans. To maintain a safe working environment, he implements safety measures in the workplace and escalates safety and/or security breaches. The Technical Services Officer has a technical or engineering background in maintenance work and is familiar with the functions and uses of various GSE and vehicles. He also works in shifts to accommodate round-the-clock flight arrivals and departures. He is detail-oriented and is proficient at working with maintenance systems and tools. He is also physically strong to handle heavy equipment.
| null |
Arts
|
Arts Education
|
Arts Education Researcher
|
Arts Education Researchers specialise in investigating and studying various aspects of arts education. They review literature, conduct studies using various research methodologies, analyse data and provide insights to drive recommendations that would advance various aspects of arts education. They disseminate research findings through journal publications, white papers, presentations and conferences, as well as through exhibitions and showcases. They communicate their research findings to the broader arts education industry to provide evidence-based best practices in teaching and learning, and promote innovative pedagogies, programme/curricula design and learning technologies. Arts Education Researchers collaborate with educators, artists, administrators and policymakers to identify gaps and explore interests in selected arts fields and propose recommendations related to arts education and beyond. They typically conduct research independently or in the context of institutes of higher learning or arts organisations.
| null |
Arts
|
Arts Education
|
Arts Educator
|
Arts Educators design, deliver and review learning experiences and use effective assessment strategies to help learners perform according to required standards. Their teaching practice is complemented and informed by their artistic practice in their chosen art form. They have a strong understanding of effective teaching pedagogies and learning strategies and are agile in adapting them for specific contexts, student needs and learning objectives. They coach learners towards achieving their fullest potential in the craft and in gaining a deeper understanding and appreciation of artistic work. They help learners connect with and express their creativity, and equip them with the tools to explore their ideas and imagination. Arts Educators deliver arts education programmes in schools, universities, community centres, welfare organisations and co-curricular settings to diverse student profiles. They invest in the advancement of arts education by developing and improving pedagogies, programmes and curricula. They take an active role in engaging with arts and arts education institutions and mentoring emerging artists. They are self-reflective and take a critical approach to their own teaching and art form practice, often adopting a signature teaching approach unique to themselves.
| null |
Arts
|
Arts Education
|
Arts Instructor
|
Arts Instructors deliver the lesson plan and assess learners' performance according to required standards. They help learners gain understanding and competency in the fundamentals of an art form. They deliver arts learning in schools, universities, community centres, welfare organisations and co-curricular settings to diverse student profiles. They also play a part in supervising and mentoring Assistant Arts Instructors.
| null |
Arts
|
Arts Education
|
Assistant Arts Instructor
|
Assistant Arts Instructors support Arts Instructors in delivering the lesson plan and assessing learners' performance according to required standards. They help learners gain understanding and competency in the fundamentals of an art form. Assistant Arts Instructors deliver arts learning in schools, universities, community centres, welfare organisations and co-curricular settings to diverse student profiles.
| null |
Arts
|
Arts Education
|
Master Artist Educator
|
Master Artist Educators are experienced and acclaimed artists recognised for their cultural contributions with an interest in advancing their chosen art form through mentorship and education. Demonstrating mastery in their artistic practice, they coach and mentor artists, as well as Arts Instructors and Arts Educators. Master Artist Educators lead and advance arts education for their chosen art form by actively sharing their knowledge and practice through platforms such as masterclasses, lectures and consultancy services. They champion thought leadership and promote innovative practices in the sector, adding value to the broader arts and arts education community.
| null |
Arts
|
Creative
|
Sound Designer (Composer)
|
Sound Designers curate the right mix of music, sound effects and soundscapes to create the desired impact for a production based on the artistic vision. They develop a sound cue list which describes the changing sounds throughout the entire show. They are responsible for creating and producing the planned sounds, and deciding on the best possible positioning of speakers.
They provide the designs for all pre-recorded music, sound effects and the reinforcement of live voices, musical instruments and sound elements for the production. They are proficient with audio and engine tools, as well as sound technologies, and have deep knowledge and a strong understanding of various music styles and genres. They are also responsible for monitoring costs of sound production and managing the sound team’s schedule.
| null |
Arts
|
Creative
|
Sound Designer (System Designer)
|
Sound Designers curate the right mix of music, sound effects and soundscapes to create the desired impact for a production based on the artistic vision. They develop a sound cue list which describes the changing sounds throughout the entire show. They are responsible for creating and producing the planned sounds, and deciding on the best possible positioning of speakers.
They provide the designs for all pre-recorded music, sound effects and the reinforcement of live voices, musical instruments and sound elements for the production. They are proficient with audio and engine tools, as well as sound technologies, and have deep knowledge and a strong understanding of various music styles and genres. They are also responsible for monitoring costs of sound production and managing the sound team’s schedule.
| null |
Arts
|
Technical
|
Lighting Specialist (Lighting Programmer)
|
Lighting Specialists are responsible for leading the setup and running of lighting equipment for a production. They are usually required to work at heights, be trained to operate elevated work platforms, understand basic electricity, follow workplace safety and health standards, and serve as point of escalation for any reports or breaches. They may be required to supervise junior lighting personnel to ensure the correct lighting setup is executed effectively and safely before and during a production.
Lighting Specialists may also take on other specialisations depending on their qualifications or experiences. They can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical
|
Lighting Specialist (Master Electrician)
|
Lighting Specialists are responsible for leading the setup and running of lighting equipment for a production. They are usually required to work at heights, be trained to operate elevated work platforms, understand basic electricity, follow workplace safety and health standards, and serve as point of escalation for any reports or breaches. They may be required to supervise junior lighting personnel to ensure the correct lighting setup is executed effectively and safely before and during a production.
Lighting Specialists may also take on other specialisations depending on their qualifications or experiences. They can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical
|
Multimedia Specialist (Network Engineer)
|
Multimedia Specialists are responsible for the technical implementation of the multimedia content design plan. This involves planning, setting up and maintaining systems – from servers and other visual playback devices through the processing (like video switchers) and distribution of video signals, to visual output devices like projectors, LED screens and walls. They need to be familiar with video capture devices, like cameras, and be adept in network infrastructure design, deployment and configuration to ensure the desired effects for the performance are fulfilled.
Multimedia Specialists may use the video system to manipulate video content to create the effect envisioned by the Multimedia Designer. This could include layering of content, application of effects on the content, and projection mapping content onto surfaces.
Multimedia Specialists may also take on the Network Engineer Specialisation depending on their qualifications or experiences. They can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical
|
Sound Specialist (Sound Operator)
|
Sound Specialists manage the technical dimensions of sound to implement sound elements throughout the production, in line with sound plans designed to meet the vision and desired impact of the performance. This includes operating sound equipment and systems to execute a mix of music, sound effects and soundscapes.
Sound Specialists are responsible for setting up and testing equipment as well as working directly with producers and sound designers before and during performances. They need to accurately follow design briefs and instructions. They provide support to productions by operating audio mixing consoles, microphones, sound playback equipment and sound reinforcement devices as required with guidance from the relevant creative designers and producers. They control the technical functioning of these equipment to record and edit audio for production, as well as regulate volume levels and sound quality.
Sound Specialists may also take on the Sound Operator Specialisation depending on their qualifications or experiences. They can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical
|
Staging Specialist (Rigger)
|
Staging Specialists are responsible for managing the operations of technical equipment and systems, and overseeing junior team members. They are responsible for the maintenance of technical equipment and systems within the performing venues and troubleshooting technical issues that arise. They manage the inventory and serviceability of all props, furniture and set dressing involved on stage. They make necessary alterations to the set between scene changes.
Staging Specialists can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical Theatre & Production
|
Assistant Costume Designer
|
Assistant Costume Designers assist in designing the costumes for a production, making sure they match the style and the production's overall visual concept, and are practical for the cast. They draft the costume for each character and assist in constructing, renting and purchasing costumes, as well as wardrobe fittings for the cast.
| null |
Arts
|
Technical Theatre & Production
|
Assistant Lighting Designer
|
Assistant Lighting Designers support the lighting team in interpreting and executing the overall creative vision. They aid in developing lighting design plans to create a particular mood and effect. They assist in creating lighting plots and managing lighting during productions and take lead from Lighting Designers. Assistant Lighting Designers are required to effectively communicate and coordinate with internal and external stakeholders, to ensure precise equipment installation and alignment. Additionally, they may assist with the focusing of lights and producing digital lighting plots or 3D renderings at the discretion of the Lighting Designer. During load-ins at receiving houses, they lead rigging and focusing of lights, and assist in ensuring that equipment is installed according to the lighting plan. They should be well-versed in various lighting tools and consoles. They may also engage in lighting programming, show operations and handling paperwork as needed.
| null |
Arts
|
Technical Theatre & Production
|
Assistant Multimedia Designer
|
Assistant Multimedia Designers assist Multimedia Designers in drafting effective multimedia designs to be incorporated into a production. They research the latest media techniques and design ideas, and draft content that evokes the intended style, mood and theme. They produce new multimedia content through digital images, videos, animations, sequencing and audio/visual effects in various authoring and software packages.
| null |
Arts
|
Technical Theatre & Production
|
Assistant Set Designer
|
Assistant Set Designers assist in realising the production's overall visual aspects by drafting the set design based on the production plans and the overall visual concept. This can include building the set model, helping with presenting the design proposal, drafting the stage plans and coordinating with the technical team on the material needed for set designs, including scenery, furniture and props. Assistant Set Designers draft a comprehensive set of requirements for the materials and coordinate with other design elements such as lighting or sound to ensure alignment. They also source for set construction vendors and ensure that sets evoke the intended style, mood and theme.
| null |
Arts
|
Technical Theatre & Production
|
Assistant Stage Manager
|
Assistant Stage Managers assist Stage Managers in pre-production and rehearsal preparations, running and managing rehearsals and performances, and post-production administration. Duties can include attending production meetings, rehearsal management, generating necessary production documents, assisting Stage Managers in coordination and communication between teams, and ensuring the smooth execution of the production. They run the deck during rehearsals and performances as instructed by Stage Managers. Depending on the production, they may also need to source and/or manage props and costumes. For longer-running shows, they may also need to call and cue the show or act as a backup show caller.
| null |
Arts
|
Technical Theatre & Production
|
Associate / Assistant Sound Designer
|
Associate/Assistant Sound Designers support the planning and development of music, sound effects and soundscapes to be used during a production, to create the desired impact based on the artistic vision. They support Sound Designers in drafting a sound cue list, which describes the changing sounds throughout the entire production, and assist in the creation of the planned sounds and considerations for positioning of speakers. They need to be comfortable with audio and engine tools, as well as sound technologies, and understand various music styles and genres.
| null |
Arts
|
Technical Theatre & Production
|
Automation Specialist
|
Automation Specialists ensure that the automation system is installed, inspected and maintained according to schedule. They may install, maintain and programme the automated system of a production and may work with the staging and rigging team on the mechanical aspect of the system. During shows, they may operate the automation systems according to stage cues and coordinate with manufacturers for major repairs and system updates. Automation Specialists can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical Theatre & Production
|
Automation Technician
|
Automation Technicians operate and maintain automation equipment and systems used in stage production under supervision and guidance from senior personnel in the team. They are responsible for establishing and setting limits for the automated stage elements. They may be responsible for the operation of the automation system, working with other stakeholders to fine-tune the programming and making adjustments to ensure that movement and positions are precise to match the intended design. During shows, they may operate the automation systems according to stage cues to ensure safe and seamless operations. They may also assist with the tracking of maintenance, troubleshooting and repair of equipment. Automation Technicians can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical Theatre & Production
|
Costume Coordinator
|
Costume Coordinators assist in the administrative and logistical coordination of costumes as guided by Costume Designers. They work closely with internal stakeholders and external vendors to source and procure costumes within budget, and coordinate fittings and adjustments for the cast. They typically evaluate potential vendors who can support the creation of the design within budget. They ensure costumes are ready for the production by supporting fittings, making last-minute adjustments, and putting together any finishing touches to the costumes.
| null |
Arts
|
Technical Theatre & Production
|
Costume Designer
|
Costume Designers are responsible for designing costumes for a production to capture the desired look in line with the production's overall visual concept and the cast's roles. They ensure that costumes are practical for every cast member. They oversee research on relevant costumes to suit the context of the production, including fashion from different cultures, time periods, genres and art forms. Costume Designers liaise with production leadership on the overall vision of the performance, aligning the cast's appearance with the make-up and hair team. They are responsible for overseeing the construction, rental and purchase of costumes, as well as wardrobe fittings for the cast. They prepare cost estimates and are also responsible for managing the production schedule for the costume team.
| null |
Arts
|
Technical Theatre & Production
|
General Crew
|
The General Crew support various aspects of the production including load-in, load-out, installation, operation, tear down of equipment, set construction, props management and general maintenance of equipment and facilities. They may also operate lights and projections, provide sound effects, and operate manual or automated machinery to move parts of the set and scenery. The General Crew may be deployed flexibly to assist across the creative, production and technical aspects as required, or may be assigned to support specific teams (lighting, sound, set, etc).
| null |
Arts
|
Technical Theatre & Production
|
Head of (Specialised) Department
|
Heads of (Specialised) Department are responsible for the daily operation and supervision of a technical team to ensure timely installation, operation and repairs of specialised equipment. They plan, coordinate, monitor and participate in the stage's planning, installation, process and technical aspects of mountings. They contribute to creating and maintaining show-related paperwork, including team rosters as per production schedules and requirements. Heads of (Specialised) Department supervise the maintenance, repairs and storage organisation of technical equipment assets and ensure good housekeeping practices. They maintain an inventory of consumable items. They make sure that workplace health and safety practices are followed and play a crucial role in driving a culture of safety. They manage a team of technicians and production crew, ensuring the delivery of high-quality events and productions. Heads of (Specialised) Department lead a technical team/s in lighting, sound, stage, multimedia or automation. Their job scope will be related to their specialisation. Depending on the organisation, this role is usually present in larger-scale projects and larger venues.
| null |
Arts
|
Technical Theatre & Production
|
Lighting Designer
|
Lighting Designers are responsible for crafting lighting designs in line with the creative vision of the production. They are responsible for designing all aspects of lighting; from creating plans and specifying equipment placement to cue development, including brightness, colour and transitions. They are also responsible for all paperwork related to lighting, such as hook-ups, schedules and colour lists. They create lighting plots specifying the placement and configuration of all instruments and oversee lighting during production runs. Lighting Designers lead the lighting team and coordinate the development, installation and operation of the lighting design and any other special electrical effects. They decide on the lighting equipment to use from existing inventory or on the lighting rental package for venues with cold rig. They work in tandem with the creative leadership, other production designers and the lighting team to ensure the lighting complements all creative elements of the production.
| null |
Arts
|
Technical Theatre & Production
|
Lighting Specialist
|
Lighting Specialists are responsible for leading the setup and running of lighting equipment for a production. They are usually required to work at heights, be trained to operate elevated work platforms, understand basic electricity, follow workplace safety and health standards, and serve as point of escalation for any reports or breaches. They may be required to supervise junior lighting personnel to ensure the correct lighting setup is executed effectively and safely before and during a production. Lighting Specialists may also take on other specialisations depending on their qualifications or experiences. They can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical Theatre & Production
|
Lighting Technician
|
Lighting Technicians support the setting up, operation and striking of lighting equipment for a production under supervision and guidance by senior personnel in the team. They are usually required to work at heights, be trained to operate elevated work platforms, understand basic electricity, follow workplace safety and health standards, and escalate any reports or breaches. They play an essential role in ensuring that the lighting design for a performance is executed correctly and the production runs smoothly. They will be involved in the maintenance and repair of lighting equipment, and systems maintenance. Lighting Technicians can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical Theatre & Production
|
Make-up and / or Hair Artist
|
Make-up and/or Hair Artists are responsible for applying make-up and hairstyles for cast before and during a performance to capture their visual appearance in line with the desired look and vision of the production as outlined by the make-up and hair design plans. This may include the application of both cosmetic and special effects make-up. They are responsible for translating the vision for each cast into their physical appearance through effective make-up and hairstyles. Make-up and/or Hair Artists need to be aware of factors such as production lighting that may impact the appearance of make-up and hair. They should also consult with cast on any skincare concerns or allergic precautions and be able to cater to cast of all age groups, genders and racial/ethnic backgrounds. In productions where cast are responsible for their own make-up and hair, Make-up and/or Hair Artists may provide additional support and assistance. Make-up and/or Hair Artists are typically present in larger venues, productions and organisations where the scale of production requires a role focusing on make-up and hair. In smaller venues and productions, the responsibilities of this role would often be taken on by other personnel involved in the production.
| null |
Arts
|
Technical Theatre & Production
|
Make-up and / or Hair Designer
|
Make-up and/or Hair Designers are responsible for designing and planning the cast's visual appearance through make-up and hairstyles that capture the desired look in line with the production's vision and the cast's roles. They work closely with Costume Designers to create a look for each cast member that will visually support their roles in the production. They are responsible for designing wigs and hair pieces. They are well-versed in cosmetic styles across cultural context and can create speciality make-up. They oversee research on the art form, context and setting of the production, as well as cosmetic styles. Make-up and/or Hair Designers oversee and manage the production schedule for the make-up and hair team.
| null |
Arts
|
Technical Theatre & Production
|
Multimedia Designer
|
Multimedia Designers utilise technological tools to draft effective multimedia designs to be incorporated into production according to the creative leadership's vision. They develop content ideas that evoke the intended style, mood and theme, in collaboration with other creative designers. They oversee the development of multimedia content through digital images, videos, animations, sequencing and audio/visual effects in various authoring and software packages. Multimedia Designers oversee and work closely with two teams - the content creation/production team and the technical video delivery team. They may work with a media content producer to generate the necessary content. They research the latest media techniques and design ideas to gain competency in new areas and diversify their skillsets.
| null |
Arts
|
Technical Theatre & Production
|
Multimedia Specialist
|
Multimedia Specialists are responsible for the technical implementation of the multimedia content design plan. This involves planning, setting up and maintaining systems - from servers and other visual playback devices through the processing (like video switchers) and distribution of video signals, to visual output devices like projectors, LED screens and walls. They need to be familiar with video capture devices, like cameras, and be adept in network infrastructure design, deployment and configuration to ensure the desired effects for the performance are fulfilled. Multimedia Specialists may use the video system to manipulate video content to create the effect envisioned by the Multimedia Designer. This could include layering of content, application of effects on the content, and projection mapping content onto surfaces. Multimedia Specialists may also take on the Network Engineer Specialisation depending on their qualifications or experiences. They can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical Theatre & Production
|
Multimedia Technician
|
Multimedia Technicians support the setting up, operation and striking of multimedia-related equipment for a production under supervision and guidance from senior personnel in the team. They are involved in multimedia-related equipment and systems maintenance and repair. They will need to be familiar with setting up and configuring multimedia-related equipment such as projectors and LED screens, and video capture devices, like cameras. Multimedia Technicians can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical Theatre & Production
|
Producer
|
Producers lead the end-to-end management of a production. They oversee and manage the entire lifecycle of a production, from content ideation to pre-production and production. They lead a team responsible for the creative coordination and logistical management of the production to ensure smooth production operations. Producers are required to work with multiple internal and external stakeholders to hire the technical and creative teams, and plan timelines and productions. They are also required to liaise with authorities for regulatory and legal approvals. They manage all finances of the production, including setting ticket prices and securing funding and sponsorships. They develop the marketing strategy to publicise and promote the production.
| null |
Arts
|
Technical Theatre & Production
|
Production Assistant
|
Production Assistants support the operational aspects of the production by performing administrative tasks and managing logistics on a day-to-day basis. They are responsible for organising all assigned documents required for production, and coordinating matters such as licensing, rehearsals, ticketing and other production activities as directed by Production Managers.
| null |
Arts
|
Technical Theatre & Production
|
Production Coordinator
|
Production Coordinators support the live production and technical services/activities of a venue with efficient and effective backstage operations. They are responsible for coordinating technical production and operations for events and performances held in the venue. They serve as the main point of contact for the client and are responsible for ensuring smooth and seamless execution of events, by translating the artistic vision of the client into reality within the specifications of the venue. Production Coordinators are required to liaise with internal and external stakeholders and vendors. They need to understand the technical aspects of production in the context of the venue, including lighting, sound, stage, multimedia and costumes. They are typically employed by the venue itself through a long-term contract or full-time position.
| null |
Arts
|
Technical Theatre & Production
|
Production Manager
|
Production Managers work with the creative, technical and stage management teams to lead the operational aspects of a production. They ensure that the technical and production elements are aligned with health and safety protocols. They are responsible for the application of permits and licences, ensuring that they are obtained on time. They are responsible for creating production schedules for each show and ensuring all aspects of the production fall within the allocated budget. They prepare budgets in consultation with the Producer and monitor expenses to present to relevant stakeholders.
| null |
Arts
|
Technical Theatre & Production
|
Prop Designer
|
Prop Designers are responsible for identifying and designing appropriate props for a production. They typically work closely with Stage Managers and Set Designers to design and create props that match the style and period of the production. They understand and utilise different tools, methods and materials to create props that look authentic and can produce the desired effects. They are responsible for estimating cost of props and ensuring any purchases and/or rentals fall within the budget. They also manage the prop team's schedule.
| null |
Arts
|
Technical Theatre & Production
|
Prop Supervisor
|
Prop Supervisors manage the acquiring of decorative and functional props required for a production through making, purchasing or renting. The choosing and acquiring of props within budget is a collaborative process with other set and scenery professionals. Prop Supervisors identify the artistic requirements for the set based on the production and set plans and manage the selection, usage, maintenance and documentation of all props. They follow set plans and technical requirements effectively while providing creative or technical inputs. During the performance, they oversee the movement of all props and ensure cast have their props at the right time. Prop Supervisors are typically present in larger venues, productions and organisations where the scale of production requires a role focusing on props. In smaller venues and productions, the responsibilities of this role would often be taken on by other personnel involved in the production.
| null |
Arts
|
Technical Theatre & Production
|
Scenic Supervisor
|
Scenic Supervisors are responsible for managing, coordinating and delivering scenic and construction services for a production in line with the set plan and design. This includes leading the technical design and delivery of scenic pieces to bring the set design to life, detailing how each set piece should be procured or constructed. Scenic Supervisors are responsible for the assembly and placement of scenery on stage and onsite touch-ups and repairs. They must ensure compliance with safety and security procedures, and continuously seek to improve efficiency within the set team and overall production. They are required to follow set plans and technical requirements effectively while providing creative or technical inputs. Scenic Supervisors are typically present in larger venues, productions and organisations where the scale of production requires a role focusing on scenery and construction. In smaller venues and productions, the responsibilities of this role would often be taken on by other personnel involved in the production.
| null |
Arts
|
Technical Theatre & Production
|
Set Designer
|
Set Designers conceptualise the set design based on the source material and the overall visual concept. These set designs would include the use of space, scenery, furniture and props. They lay the foundation for the full vision and concept of the set upon which all other design elements (lighting, costume, props, etc) align to bring the ideal visual of the production to life. Set Designers develop a comprehensive set of requirements for the materials needed. They develop deliverables such as floor plans, drawings for construction, scaled model boxes and other documentation. Set Designers are also responsible for designing the transitions between scenes or scene changes, and ensure that other technical production areas, such as lighting or sound, are aligned with the set. They identify and recommend set construction vendors in line with vendor capabilities and cost considerations. They monitor and ensure the quality of set construction, troubleshoot and make sure that the set evokes the intended style, mood and theme.
| null |
Arts
|
Technical Theatre & Production
|
Sound Designer
|
Sound Designers curate the right mix of music, sound effects and soundscapes to create the desired impact for a production based on the artistic vision. They develop a sound cue list which describes the changing sounds throughout the entire show. They are responsible for creating and producing the planned sounds, and deciding on the best possible positioning of speakers. They provide the designs for all pre-recorded music, sound effects and the reinforcement of live voices, musical instruments and sound elements for the production. They are proficient with audio and engine tools, as well as sound technologies, and have deep knowledge and a strong understanding of various music styles and genres. They are also responsible for monitoring costs of sound production and managing the sound team's schedule.
| null |
Arts
|
Technical Theatre & Production
|
Sound Specialist
|
Sound Specialists manage the technical dimensions of sound to implement sound elements throughout the production, in line with sound plans designed to meet the vision and desired impact of the performance. This includes operating sound equipment and systems to execute a mix of music, sound effects and soundscapes. Sound Specialists are responsible for setting up and testing equipment as well as working directly with producers and sound designers before and during performances. They need to accurately follow design briefs and instructions. They provide support to productions by operating audio mixing consoles, microphones, sound playback equipment and sound reinforcement devices as required with guidance from the relevant creative designers and producers. They control the technical functioning of these equipment to record and edit audio for production, as well as regulate volume levels and sound quality. Sound Specialists may also take on the Sound Operator Specialisation depending on their qualifications or experiences. They can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical Theatre & Production
|
Sound Technician
|
Sound Technicians support the setup, operations and striking of audio equipment for a production under supervision and guidance from senior personnel in the team. They support the maintenance and repair of audio equipment and systems. They may be required to work at heights and be trained to operate elevated work platforms, follow workplace safety and health standards, and escalate any reports or breaches. They may also be responsible for other roles related to sound, depending on their professional interests and qualifications, such as work across sound systems, front-of-house engineering and radio mic operations. Sound Technicians can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical Theatre & Production
|
Stage Manager
|
Stage Managers are responsible for pre-production and rehearsal preparations, running and managing rehearsals and performances, and post-production administration. Duties can include overseeing the smooth execution of all rehearsals and performances, clerical organisation, coordinating and communicating production activities and information between teams (including production documents), serving as the main point of contact for all involved in the production, and participating in production meetings. Stage Managers notate blocking, maintain the prompt book and manage the deck during rehearsals and performances. They may need to instruct junior team members to source and/or manage props and costumes. They are also required to call or cue the show as a show caller.
| null |
Arts
|
Technical Theatre & Production
|
Staging Specialist
|
Staging Specialists are responsible for managing the operations of technical equipment and systems, and overseeing junior team members. They are responsible for the maintenance of technical equipment and systems within the performing venues and troubleshooting technical issues that arise. They manage the inventory and serviceability of all props, furniture and set dressing involved on stage. They make necessary alterations to the set between scene changes. Staging Specialists can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical Theatre & Production
|
Staging Technician
|
Staging Technicians support the setting up and operating of technical equipment and systems used during the setup, performance and striking, under supervision and guidance from senior personnel in the team. They are responsible for the maintenance of technical equipment and systems within the performing venues and troubleshooting technical issues that arise. They assist in the maintenance of the inventory and serviceability of all props, furniture and set dressing involved in set construction. They support the coordination of any required alterations to the set between scene changes. Staging Technicians can either be employed full-time or casually in a venue, rental company, production company or directly for production.
| null |
Arts
|
Technical Theatre & Production
|
Technical Manager/ Director
|
Technical Managers/Directors are responsible for operating, protecting and maintaining the venue/event technical assets. They manage and oversee the different technical teams, including but not limited to light, sound, stage, multimedia and automation. They serve a dual role, both as a technical expert/advisor, as well as a project coordinator. They work with various teams to execute the creative vision of the production as intended. Technical Managers/Directors are responsible for setting and enforcing safe-use guidelines for equipment and safety guidelines. They oversee the planning for equipment procurement and hires. They lead and assist the load-in and load-out process. They also advise the senior creative and technical team on feasibility, cost and equipment capabilities.
| null |
Arts
|
Technical Theatre & Production
|
Wardrobe Supervisor
|
Wardrobe Supervisors are responsible for managing the realisation of costume designs for a production in line with costume designs and plans. This involves overseeing the procurement or fabrication of costumes, adjustment and fitting of apparel to individual cast member, managing costume operations during performances, and maintaining and repairing costumes, including laundry, ironing and storage of costumes post-production. They follow costume plans and technical requirements effectively while also providing recommendations and creative or technical inputs. Wardrobe Supervisors are typically present in larger venues, productions and organisations where the scale of production requires a role focusing on costume. In smaller venues and productions, the responsibilities of this role would often be taken on by other personnel involved in the production.
| null |
BioPharmaceuticals Manufacturing
|
Engineering and Maintenance
|
Engineering and Maintenance Director
|
The Engineering and Maintenance Director is responsible for the overall management of the department and all major decisions regarding the selection, maintenance and repair of equipment and systems in the facility. He/She establishes the strategies for the biopharmaceuticals manufacturing plant to achieve desired efficiency levels from equipment and systems and drives cross-functional collaborations and continuous improvements efforts. He is accountable for meeting the department's operational and financial targets. The Engineering and Maintenance Director champions innovation of equipment and systems within the facility and drives new applications of analytics, technology and automation to enhance the maintenance and management of equipment, systems and energy resources. He retains accountability for risks and regulatory compliance for the department and approves contingency plans in the event of disruptions and emergencies. The Engineering and Maintenance Director should be an inspiring and influential leader, highly skilled in developing capabilities, building strong teams and engaging internal and external stakeholders to drive organisational success. He should have a passion for driving a culture of innovation within and beyond the department to enhance the overall reliability and efficiency of biopharmaceuticals manufacturing operations.
| null |
BioPharmaceuticals Manufacturing
|
Engineering and Maintenance
|
Engineering and Maintenance Engineer
|
The Engineering and Maintenance Engineer applies engineering principles and techniques to optimise the equipment and systems within the manufacturing facility. He/She provides technical guidance and direction for the installation of equipment and systems. He develops plans for the maintenance of equipment and systems, and recommends engineering solutions to troubleshoot faults. The Engineering and Maintenance Engineer innovates equipment and systems, and contributes to manufacturing equipment and systems improvement projects by conducting feasibility assessments and tests on new technologies. He is also expected to manage energy resources and utilities by developing solutions to optimise machine availability and energy efficiency. The Engineering and Maintenance Engineer must ensure compliance with Standard Operating Procedures (SOPs), Health, Safety and Environment (HSE) regulations and Current Good Manufacturing Practices (CGMPs) within his purview. He develops guidelines and conducts equipment qualification and validation in line with biopharmaceuticals manufacturing regulatory requirements. The Engineering and Maintenance Engineer should possess an enquiring and analytical mind and have a knack for investigating issues, analysing multifaceted engineering problems and developing solutions. He must also be a strong team player who can guide and mentor others, and communicate technical advices and solutions to colleagues beyond the team.
| null |
BioPharmaceuticals Manufacturing
|
Engineering and Maintenance
|
Engineering and Maintenance Manager
|
The Engineering and Maintenance Manager is responsible for managing and deploying resources to install, maintain and repair equipment and systems in the facility in line with organisational objectives. He/She translates the organisational strategies into tactical plans for the department and facilitates cross-functional collaborations and continuous improvements efforts. He manages resources to ensure that utilities and systems are adequate to support the achievement of organisational targets. He also develops plans to validate equipment and manage risks within the department. In addition, he is responsible for cascading key objectives to teams and individuals and managing team and project budgets. As a people manager, the Engineering and Maintenance Manager oversees manpower, financial, training and resource planning deployment within the Engineering and Maintenance department. The Engineering and Maintenance Manager is expected to serve as a role model in operational excellence in the department, and should be a personable and inspiring leader who can communicate well and influence internal and external stakeholders. He should also have a strategic, analytical mind to resolve problems and make effective decisions for the department when faced with complex situations.
| null |
BioPharmaceuticals Manufacturing
|
Engineering and Maintenance
|
Engineering and Maintenance Principal / Senior Engineer
|
The Engineering and Maintenance Principal/Senior Engineer applies advanced engineering principles and techniques to troubleshoot complex engineering problems encountered within the manufacturing facility and provides expert technical advice to guide the installation and maintenance of equipment and systems. He/She is expected to lead the technical cross-collaboration with the Process Development/Manufacturing Science and Technology (PD/MSAT) department in order to identify appropriate biopharmaceuticals manufacturing equipment and optimise their functionalities. The Engineering and Maintenance Principal/Senior Engineer leads manufacturing equipment and systems innovation projects by guiding feasibility assessments and tests on new technologies. He is expected to review and approve solutions and initiatives to optimise machine availability while managing energy and utility use. He sets parameters for equipment qualification and validation in line with biopharmaceuticals manufacturing regulatory requirements. The Principal/Engineer must ensure compliance with Standard Operating Procedures (SOPs), Health, Safety and Environment (HSE) regulations and Current Good Manufacturing Practices (CGMPs) within his purview. The Engineering and Maintenance Principal/Engineer carries the responsibility of the in-house technical expert. He should possess a deep passion for analysing and resolving multifaceted engineering problems and be able to apply advanced critical and analytical thinking skills to deal with immediate situations. He should have a developmental and amiable approach in his interactions working as part of a team while guiding and mentoring others. He must also be able to communicate engineering concepts in a manner that will be understood by others within and beyond the team.
| null |
BioPharmaceuticals Manufacturing
|
Engineering and Maintenance
|
Engineering and Maintenance Senior Technician
|
The Engineering and Maintenance Senior Technician performs installation of equipment and systems, and also supervises installation and assembly work conducted by his team and external vendors. He/She maintains equipment and systems and is expected to conduct testing of equipment and systems independently. He is the first person to investigate equipment and system failures to determine the cause and repair work required. He manages the upkeep of systems that provide energy and utilities to the manufacturing facility, perform checks and rectify disruptions in energy supply. The Engineering and Maintenance Senior Technician has specialised technical knowledge of equipment and systems within the manufacturing facility and supports the innovation of equipment, systems and controls in the manufacturing facility. He should apply Standard Operating Procedures (SOPs) and Health, Safety and Environment regulations while carrying out his duties. The Engineering and Maintenance Senior Technician may be required to work on a shift to provide consistent technical support within the manufacturing facility. He should have an analytical mind and enjoy exploring solutions to problems independently. He possesses the intuition to step up to guide and supervise his team and interact with others to provide support across teams.
| null |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.