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Hos_Sentiment

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super friendly staffs
POSITIVE
it was very enjoyable stay
POSITIVE
highly recommendable
POSITIVE
great location
POSITIVE
lack of sunbed at the pool
NEGATIVE
new modern hotel, clean, quiet
POSITIVE
staff is very enthusiastic and friendly
POSITIVE
near the high-speed pier, convenient for those who want to go for island tour around
POSITIVE
the guy staff was helpful
POSITIVE
the bed was not fixed, there's even some hairs on the bed
NEGATIVE
the beddings were curled and looked old and used
NEGATIVE
the guy staff was helpful
POSITIVE
the room was 2/10
NEGATIVE
the internet was slow and it's very high
NEGATIVE
no elevator
NEGATIVE
it's very frustrating
NEGATIVE
no hot water too
NEGATIVE
i like the locations
POSITIVE
good wifi
POSITIVE
nice staff
POSITIVE
the location was perfect, perched on the side of a small hill overlooking the rice fields with views of the mountains
POSITIVE
the food was not very good and the service was very slow, often forgetting things
NEGATIVE
all the staff are very kind
POSITIVE
they notice a lot and help me
POSITIVE
just normal room. can't expect more
NEUTRAL
big bedroom with ac
POSITIVE
guy on front desk was really friendly and easy to get on with
POSITIVE
restaurant was decent and affordable
POSITIVE
lack of nice communal space, not much effort on the vibe or atmosphere
NEGATIVE
also at the top of a hill, not a big deal but a bit long after a long day
NEGATIVE
it was really fresch and modern, very much a rustic style
POSITIVE
they were kind enough to upgrade my room as there were rooms available
POSITIVE
amazing breakfast, and you can have as many banana pancakes as you want - have many because they’re soo good
POSITIVE
free bikes and tips from the owners where to eat and so on
POSITIVE
however its outside of the old town but if you don’t mind a little bike ride it’s perfect
NEUTRAL
recommend pool was fresh
POSITIVE
the sun beds were a little bit old
NEGATIVE
the room is very comfortable, and clean
POSITIVE
the staff are extremely friendly
POSITIVE
the internet sometime get a bit slow and disconnect
NEGATIVE
service was very good
POSITIVE
the staff was really nice
POSITIVE
i asked for a room with high floor, nice view and without neighbours and i got it
POSITIVE
i also got a late checking and a heater because it's really cold in ha noi these day
POSITIVE
i felt warm and comfy.
POSITIVE
i am very happy i stayed there
POSITIVE
i liked everything
POSITIVE
i think it is also due to the covid time and the fact that there was noone in the room next door
NEUTRAL
make sure to have a quiet space
POSITIVE
ben tre garden is a wonderful place with beautiful country all around
POSITIVE
it has a simple and relaxed atmosphere
POSITIVE
she makes you feel at home since you arrive, she helps out with whatever you need and makes your time there unforgettable
POSITIVE
she’s an amazing cook so you have to consider having dinner there
POSITIVE
the place itself is great but what really makes it amazing is the host lieu
POSITIVE
this place has definitely been our favorite of our trip in vietnam
POSITIVE
outstanding staff
POSITIVE
location was good
POSITIVE
the security was a great help with bags
POSITIVE
property was very old and tired looking
NEGATIVE
not the same as in the pictures on booking. com
NEGATIVE
would not say this is a 4 star accommodation
NEGATIVE
maybe it once was but not anymore 2 star
NEGATIVE
remove all the old looking plants from balcony’s
NEGATIVE
very noisy at night from the bars next door
NEGATIVE
my son slip in the pool area
NEGATIVE
as the flooring they have used is extremely slippery
NEGATIVE
i also saw another older lady slip over
NEGATIVE
and a couple more people nearly slip over
NEGATIVE
the garden was very nice
POSITIVE
the pool was nice
POSITIVE
the floors in the bathrooms and showers were grimy and oily
NEGATIVE
architecture and interior were tastefully done
POSITIVE
food was excellent and service was top notch
POSITIVE
great location in da nang
POSITIVE
attentive friendly staff
POSITIVE
beach right there, easy walk
POSITIVE
many food choices, restaurant or street food
POSITIVE
room was very clean, new/modern, generous size
POSITIVE
this was the best sleep we have had for a long time
POSITIVE
pillows, mattress and duvet inner are top quality/comfortable
POSITIVE
breakfast is buffet style
NEUTRAL
we don’t speak vietnamese and they helped organise a tour on my request
POSITIVE
they also stored our luggage on our last day while we were on a tour
POSITIVE
rooftop pool, loungers, chairs and exercise equipment at this property
POSITIVE
be careful using the stairs going back down
NEGATIVE
no platform to stand on as you walk through door
NEGATIVE
the sensor light is delayed which makes this hard to see
NEGATIVE
location was great as it is in the centre
POSITIVE
room was clean and with a large tv
POSITIVE
very well maintained
POSITIVE
i was given an alternate room but the ventilation was poor and it was in a floor that was used a lot by maintenance and service staff
NEUTRAL
the corridor was always crowded with sheets, towels, cleaning materials
NEGATIVE
quiet neighbourhood away from the main road
POSITIVE
i was too tall for the shower to be comfortable
NEUTRAL
it was the 3rd time staying at red flower cottage
POSITIVE
everything was great as always
POSITIVE
location
POSITIVE
the room
POSITIVE
made us feel pleasent like home
POSITIVE
highly recommend
POSITIVE