texts
stringlengths
1
344
labels
stringclasses
3 values
there was no pool
NEGATIVE
the staff were so friendly, welcoming & helpful
POSITIVE
helped us book onward travel and talked us through a map of tam coc with suggestions of how to see everything with the time we had there
POSITIVE
took breakfast order day before for each morning with lots of options
POSITIVE
rooms were super clean and comfortable
POSITIVE
the hotel is situated perfectly between phong nha and ninh binh and serves as a good place to stop off before you continue your road trip
POSITIVE
huong was a fantastic host - we ate dinner together and he was keen to help in any way possible
POSITIVE
he was able to phone ahead to other places that i was visiting to check things were okay
POSITIVE
huong spoke english perfectly and was great company
POSITIVE
there are no windows in the private room if that is important to you
NEGATIVE
dirty
NEGATIVE
broken equipment
NEGATIVE
good location
POSITIVE
nice group dinner
POSITIVE
friendly and helpful staff
POSITIVE
sociable and comfy beds
POSITIVE
bathroom covered in black mould
NEGATIVE
no windows so was very claustrophobic, dirty floor, rubbish still in room from previous guests
NEGATIVE
we got a room for 4 but booked a double room with a window
NEGATIVE
great location
POSITIVE
new rooms
POSITIVE
reasonable price
POSITIVE
location was excellent
POSITIVE
breakfast was fine
POSITIVE
i would be nice if there was an actual bar where people could sit and socialize
NEUTRAL
the staff very friendly and attentive
POSITIVE
special mention for excellent service to ms ngoctuyen on reception and to housekeeping
POSITIVE
swimming pool was temporarily unavailable
NEGATIVE
location is awesome
POSITIVE
really nice hosts doing everything for you to have a great experience
POSITIVE
location of the hotel is perfect to visit the old town of hoi an
POSITIVE
good value for money
POSITIVE
nice modern clean room
POSITIVE
breakfast average
NEUTRAL
nice and friendly staff
POSITIVE
would recommend
POSITIVE
bed space was large and private it was the bare minimum for a hostel but good enough
POSITIVE
they had no kitchen or common areas to hang with friends but a small balcony with 2 tables and a few chairs
NEUTRAL
it looked creepy and scary at first but after my first night i was surprisingly very happy staying there
POSITIVE
beautifully designed building and dorms
POSITIVE
awesome food
POSITIVE
they upgraded my room for free
POSITIVE
the receptionists welcomed me with a smile upon check-in and out
POSITIVE
overall you'll get what you've paid for
POSITIVE
the location is also walking distance to almost everything
POSITIVE
the second door lock of the room was removed
NEGATIVE
it would be nice to have another lock inside the room so that your guest will feel secure
NEUTRAL
staff were lovely! very polite and friendly
POSITIVE
the free bikes make it easy to explore the town
POSITIVE
hotel is close to the old town, you can go by bike in 5 minutes
POSITIVE
friendly staff
POSITIVE
good location, beach front
POSITIVE
location
POSITIVE
cleanliness
POSITIVE
value for money
POSITIVE
staff
POSITIVE
the girls in the reception were so cute and helpful, really willing to make your stay convenient
POSITIVE
at our arrival they adviced us about all positive ways of planning our schedule and the best places and restaurants to visit
POSITIVE
their english were perfect so our communication was very easy and helpful
POSITIVE
overall, it's an average 4-star hotel
POSITIVE
everything is decent and nice
POSITIVE
the special part about this hotel is the infinity pool with the valley view
POSITIVE
bathtub is a plus
POSITIVE
the breakfast was just a normal serve
NEUTRAL
with that price, i would expect something the same level as hoi an hotel
NEGATIVE
the selections were limited and simple
NEGATIVE
booked the valley view room with extra price, but the construction noise and view are overwhelmed
NEGATIVE
can't customise the air cond, and sometimes it's still freezing in april
NEGATIVE
based on the price, i expect something more
NEUTRAL
staff were friendly
POSITIVE
tuk tuk service and bus drivers were very professional
POSITIVE
incredible, so homely and and comfortable and in such a lovely location
POSITIVE
an amazing place to stay
POSITIVE
the staff is super friendly and always try to help you
POSITIVE
you can book great trips there and the cafe/bar is also a pretty nice place to relax
POSITIVE
i met many nice people there
POSITIVE
they also offer a laundry service
POSITIVE
free beer
POSITIVE
i liked the location as it isn't really far from the airport and all the interesting spots to visit in ho chi minh
POSITIVE
i can totally recommend this place
POSITIVE
it's really cheap for what you get
POSITIVE
i didn't have much space in my shared room
NEGATIVE
it was pretty tight
NEGATIVE
i liked location was near the beach
POSITIVE
they didn’t give us the room we booked
NEGATIVE
ac was broken and was really hot inin there
NEGATIVE
both me and my father had bad night sleep! wasn’t an ideal stay
NEGATIVE
had a cool style to it but photos of it on booking. com had me feeling catfished
NEGATIVE
better places for cheaper across by the beach
NEGATIVE
so nice people
POSITIVE
the location is perfect and near everything
POSITIVE
in a calm little steet
POSITIVE
beds are comfortable
POSITIVE
travelers are not here to make noise
POSITIVE
it's a small family hostel, where people speak just a little bit english, but please be kind with them because they will do their best to help you
POSITIVE
i staid few nights and came back again here after a tour because it's a very good place
POSITIVE
everything was perfect
POSITIVE
everything was great
POSITIVE
service was impeccable
POSITIVE
spa is amazing
POSITIVE