id
string | question
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DEV_Q200 | Improve Performance of Rule Designer (ODM) and Rule Studio (JRules)
How can I improve the performance when working with ODM Rule Designer or WebSphere ILOG JRules Rule Studio? | - | true | [] |
DEV_Q201 | Why are HTML documents not rendering and just shown as plain text after upgrading and installing ifixes to BPM?
After upgrading BPM, my HTML documents that were once rendering are no longer being displayed correctly and are being shown as plain text. This is happening in multiple web browses. | Install IBM Business Process Manager interim fix JR50092 as appropriate for your current IBM Business Process Manager or WebSphere Lombardi Edition version. | false | [
{
"filename": "swg21679979.txt",
"text": "Title: IBM Security Bulletin: Insufficient control over MIME types in Business Process Manager (BPM) and WebSphere Lombardi Edition document feature (CVE-2014-3075) - United States\n\nText:\n SECURITY BULLETIN\n\nSUMMARY\n You cannot restrict file uploads by MIME type in a document list coach view. As a result, potentially malicious files, such as HTML that contains embedded JavaScript can be uploaded and run in the browser. \n\nVULNERABILITY DETAILS\nCVE ID: CVE-2014-3075 [https://cve.mitre.org/cgi-bin/cvename.cgi?name=cve-2014-3075]\nDESCRIPTION: \nIBM BPM document management feature might allow a remote attacker to include arbitrary files. A remote attacker might upload a file from a remote system, which might be viewed in an iframe by other end users.\n\nCVSS Base Score: 4.0\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/93817 [https://exchange.xforce.ibmcloud.com/vulnerabilities/93817] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (AV:N/AC:L/Au:S/C:N/I:P/A:N)\n\nAFFECTED PRODUCTS AND VERSIONS\n \n\n * IBM Business Process Manager Standard V7.5.x, 8.0.x, and 8.5.x \n * IBM Business Process Manager Express V7.5.x, 8.0.x, and 8.5.x \n * IBM Business Process Manager Advanced V7.5.x, 8.0.x, and 8.5.x \n * IBM WebSphere Lombardi Edition V7.2.0.x\n\nREMEDIATION/FIXES\nInstall IBM Business Process Manager interim fix JR50092 as appropriate for your current IBM Business Process Manager or WebSphere Lombardi Edition version. \n\n * IBM Business Process Manager Express [http://www.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~WebSphere&product=ibm/WebSphere/IBM+Business+Process+Manager+Express&release=All&platform=All&function=aparId&apars=JR50092] \n * IBM Business Process Manager Standard [http://www.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~WebSphere&product=ibm/WebSphere/IBM+Business+Process+Manager+Standard&release=All&platform=All&function=aparId&apars=JR50092] \n * IBM Business Process Manager Advanced [http://www.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~WebSphere&product=ibm/WebSphere/IBM+Business+Process+Manager+Advanced&release=All&platform=All&function=aparId&apars=JR50092] \n * IBM WebSphere Lombardi Edition [http://www.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm~WebSphere&product=ibm/WebSphere/WebSphere+Lombardi+Edition&release=All&platform=All&function=aparId&apars=JR50092]\n\n\nIf you are using earlier unsupported versions, IBM strongly recommends that you upgrade to a supported version. \n\nThe fix introduces additional functionality to the product with two server-side configuration options. One option is for file uploads and other option is for file downloads. \n * A server-side configuration option is introduced, which allows you to specify an optional white-list of MIME types. MIME types that are included in the list are allowed for uploads, but all other MIME types are blocked from uploads. \n * A server-side configuration option is introduced, which allows you to specify an optional black-list of MIME type mappings. Each MIME type mapping allows for a conversion to be made from a specific MIME type to a specific MIME type upon download.\n\n\nThe following example is a sample configuration of new options, which you can configure in the 100Custom.xml file: \n\n<server> \n<!-- mime type white list which specifies mime types accepted for --> \n<!-- upload to document list or document attachment --> \n<document-attachment-accepted-mime-types> \n<!-- specifies whether to allow a null mime type for upload --> \n<allow-null-mime-type>false</allow-null-mime-type> \n<!-- lists the mime types allowed for upload --> \n<mime-type>text/plain</mime-type> \n<mime-type>img/png</mime-type> \n</document-attachment-accepted-mime-types> \n\n<!-- mime type black list which specifies mappings from unacceptable --> \n<!-- mime types to acceptable mime types for download from --> \n<!-- document list or document attachment --> \n<document-attachment-download-mime-types> \n<!-- will map text/html mime type to text/plain mime type --> \n<mime-type-map> \n<from>text/html</from> \n<to>text/plain</to> \n</mime-type-map> \n<!-- missing <to> element implies mapping to content/octet-stream --> \n<mime-type-map> \n<from>application/pdf</from> \n</mime-type-map> \n</document-attachment-download-mime-types> \n</server> \n\nNote: The default configuration, which does not include the configuration information that is provided in the 100Custom.xml file, acts as a blacklist for the text/html MIME type and maps it to the text/plain MIME type. Providing a configuration in the 100Custom.xml file overrides the default configuration. As a result, for text/html to remain on the blacklist, it should be explicitly added to the 100Custom.xml file. WORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nIMPORTANT NOTE\n IBM strongly suggests that all System z customers be subscribed to the System z Security Portal to receive the latest critical System z security and integrity service. If you are not subscribed, see the instructions on the System z Security web site [http://www.ibm.com/systems/z/solutions/security_subintegrity.html]. Security and integrity APARs and associated fixes will be posted to this portal. IBM suggests reviewing the CVSS scores and applying all security or integrity fixes as soon as possible to minimize any potential risk. \n\nREFERENCES\nComplete CVSS v2 Guide [http://www.first.org/cvss/v2/guide] \nOn-line Calculator v2 [http://nvd.nist.gov/CVSS-v2-Calculator] \n\nRELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] \nIBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] \n\nCHANGE HISTORY\n 2014-08-29 - initally published\n2014-11-03 - updated summary and CVSS information (loweing CVSS from 6.5 to 4.0) \n\n*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin. \n\nDISCLAIMER\nAccording to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an \"industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response.\" IBM PROVIDES THE CVSS SCORES \"AS IS\" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY. \n\n\n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Security AIX, Linux, Linux zSeries, Solaris, Windows 8.5.5, 8.5.0.1, 8.5, 8.0.1.2, 8.0.1.1, 8.0.1, 8.0, 7.5.1.2, 7.5.1.1, 7.5.1, 7.5.0.1, 7.5 Business Integration IBM Business Process Manager Express Security Linux, Linux zSeries, Windows 8.5.5, 8.5.0.1, 8.5, 8.0.1.2, 8.0.1.1, 8.0.1, 8.0, 7.5.1.2, 7.5.1.1, 7.5.1, 7.5.0.1, 7.5 Business Integration WebSphere Lombardi Edition Security AIX, HP-UX, Linux, Linux zSeries, Linux/x86, Solaris, Windows, Windows Vista, Windows XP 7.2.0.5, 7.2.0.4, 7.2.0.3, 7.2.0.2, 7.2.0.1, 7.2 \nPRODUCT ALIAS/SYNONYM\n BPM"
}
] |
DEV_Q202 | Why is installation manager cores when try to install netcool using GUI mode in AIX 7.1?
IBM Installation Manager Cores when running in GUI mode on AIX 7.1 | To use the GUI, the gtk+ RPM and dependencies must be available on AIX.
Install this set of RPMs on AIX: | false | [
{
"filename": "swg21631478.txt",
"text": "Title: IBM Required gtk libraries for IBM Installation Manager on AIX - United States\n\nText:\ngtk; motif TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n IBM Installation Manager requires gtk libraries to support the graphical user interface (GUI). \n\nSYMPTOM\nInstallation Manager reports errors when the gtk libraries are not installed. \n\nExamples of the reported errors:\n\n\n * SWT library could not be loaded:\n\n\n\n# ./install\n00:00.92 ERROR [main] org.eclipse.equinox.log.internal.ExtendedLogReaderServiceFactory safeLogged\nCould not load SWT library. Reasons:\n/root/Desktop/InstallationManager/configuration/org.eclipse.osgi/bundles/633/1/.cp/libswt-pi-gtk-4234.a (A file or directory in the path name does not exist.)\nswt-pi-gtk (Not found in java.library.path)\n/root/.swt/lib/aix/ppc/libswt-pi-gtk-4234.a (A file or directory in the path name does not exist.)\n/root/.swt/lib/aix/ppc/libswt-pi-gtk.a (A file or directory in the path name does not exist.)\njava.lang.UnsatisfiedLinkError: Could not load SWT library. Reasons:\n/root/Desktop/InstallationManager/configuration/org.eclipse.osgi/bundles/633/1/.cp/libswt-pi-gtk-4234.a (A file or directory in the path name does not exist.)\nswt-pi-gtk (Not found in java.library.path)\n/root/.swt/lib/aix/ppc/libswt-pi-gtk-4234.a (A file or directory in the path name does not exist.)\n/root/.swt/lib/aix/ppc/libswt-pi-gtk.a (A file or directory in the path name does not exist.)\njava.lang.UnsatisfiedLinkError: Could not load SWT library. Reasons:\n/root/Desktop/InstallationManager/configuration/org.eclipse.osgi/bundles/633/1/.cp/libswt-pi-gtk-4234.a (A file or directory in the path name does not exist.)\nswt-pi-gtk (Not found in java.library.path)\n/root/.swt/lib/aix/ppc/libswt-pi-gtk-4234.a (A file or directory in the path name does not exist.)\n/root/.swt/lib/aix/ppc/libswt-pi-gtk.a (A file or directory in the path name does not exist.)\nat org.eclipse.swt.internal.Library.loadLibrary(Library.java:331)\nat org.eclipse.swt.internal.Library.loadLibrary(Library.java:240)\nat org.eclipse.swt.internal.gtk.OS.<clinit>(OS.java:22)\nat java.lang.J9VMInternals.initializeImpl(Native Method)\n...\nThe displayed failed to initialize. See the log /root/Desktop/InstallationManager/configuration/1361168761043.log for details. \n * Segmentation error occurs when the gtk libraries are installed but are not at the required versions\n\n\n\nUnhandled exception\nType=Segmentation error vmState=0x00040000\nJ9Generic_Signal_Number=00000004 Signal_Number=0000000b Error_Value=00000000 Signal_Code=00000033\nHandler1=F0739208 Handler2=F05F5F1C\nR0=D3D9FDCC R1=3013EEF0 R2=F077B69C R3=F0779450\nR4=00000000 R5=00000000 R6=00000000 R7=00000000\nR8=1220000F R9=1220000F R10=F0687A0C R11=000034E0\nR12=03222C60 R13=30C7DD00 R14=31FAA028 R15=F05851EC\nR16=00000007 R17=00000000 R18=F073B388 R19=30C7DD50\nR20=32935C30 R21=31FAA040 R22=00000000 R23=30000BC8\nR24=10010E04 R25=F05F7130 R26=30148364 R27=0000007E\nR28=CFACCBB8 R29=F073AB7C R30=D3DC1410 R31=F0779430\nIAR=D3DB63A8 LR=D3D9FDE8 MSR=0000D032 CTR=D3DE0E70\nCR=22004084 FPSCR=82000000 XER=0000001B TID=00000000\nMQ=00000000\nFPR0 329d3fd000000110 (f: 272.000000, d: 6.943460e-65)\nFPR1 41e0000000000000 (f: 0.000000, d: 2.147484e+09)\nFPR2 c1e0000000000000 (f: 0.000000, d: -2.147484e+09)\nFPR3 4330000001e00000 (f: 31457280.000000, d: 4.503600e+15)\nFPR4 4330080000000000 (f: 0.000000, d: 4.512396e+15)\nFPR5 4133851800000000 (f: 0.000000, d: 1.279256e+06)\nFPR6 4133851800000000 (f: 0.000000, d: 1.279256e+06)\nFPR7 4330080000138518 (f: 1279256.000000, d: 4.512396e+15)\nFPR8 005f0031002e0034 (f: 3014708.000000, d: 6.897895e-307)\nFPR9 002e0038002e0076 (f: 3014774.000000, d: 8.344265e-308)\nFPR10 0032003000310033 (f: 3211315.000000, d: 1.001324e-307)\nFPR11 0030003200320035 (f: 3276853.000000, d: 8.900720e-308)\nFPR12 3fe8000000000000 (f: 0.000000, d: 7.500000e-01)\nFPR13 4028000000000000 (f: 0.000000, d: 1.200000e+01)\nFPR14 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR15 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR16 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR17 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR18 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR19 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR20 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR21 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR22 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR23 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR24 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR25 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR26 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR27 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR28 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR29 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR30 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nFPR31 0000000000000000 (f: 0.000000, d: 0.000000e+00)\nTarget=2_40_20110203_074623 (AIX 7.1)\nCPU=ppc (8 logical CPUs) (0xc0000000 RAM)\n----------- Stack Backtrace -----------\n(0xD3D9F81C)\n(0xD43D5E48)\n(0xD43D8698)\n(0xD43D1D38)\n(0xD43D1B24)\n(0xD3E4ABA0)\n(0xD43D3058)\n(0xD43D3200)\n(0xD0F0ED18)\n(0xD0F1536C)\n(0xD0F19438)\n(0xD2B1DF48)\n(0xD2AE7780)\n(0xD2AE7A30)\n(0xD1516BAC)\n(0xD2AE78E4)\n(0xD2AE7E24)\n(0xD2AEC6C4)\n(0x100013C0)\n(0xD04FCD88)\n---------------------------------------\nJVMDUMP006I Processing dump event \"gpf\", detail \"\" - please wait.\nJVMDUMP032I JVM requested System dump using '/opt/IBM/InstallationManager/eclipse/core.YYYY0318.095945.7798784.0001.dmp' in response to an event\nNote: \"Enable full CORE dump\" in smit is set to FALSE and as a result there will be limited threading information in core file.\nJVMDUMP010I System dump written to /opt/IBM/InstallationManager/eclipse/core.YYYY0318.095945.7798784.0001.dmp\nJVMDUMP032I JVM requested Java dump using '/opt/IBM/InstallationManager/eclipse/javacore.YYYY0318.095945.7798784.0002.txt' in response to an event\nJVMDUMP010I Java dump written to /opt/IBM/InstallationManager/eclipse/javacore.YYYY0318.095945.7798784.0002.txt\nJVMDUMP032I JVM requested Snap dump using '/opt/IBM/InstallationManager/eclipse/Snap.YYYY0318.095945.7798784.0003.trc' in response to an event\nJVMDUMP010I Snap dump written to /opt/IBM/InstallationManager/eclipse/Snap.YYYY0318.095945.7798784.0003.trc\nJVMDUMP013I Processed dump event \"gpf\", detail \"\".\nSegmentation fault (core dumped)\n\nCAUSE\nInstallation Manager is an Eclipse Rich Client Program application based on the open source project found at http://www.eclipse.org [http://www.eclipse.org]. Eclipse changed the window system requirement from motif to gtk on UNIX operating systems. For AIX, this Eclipse window system change requires the gtk libraries to be installed to support the GUI. For Installation Manager, the GUI is the wizard mode of operation. \n\nYou can use Installation Manager without the gtk libraries. For information on console mode, command-line mode, or silent mode; see the Installation Manager Information Center [http://pic.dhe.ibm.com/infocenter/install/v1r6/topic/com.ibm.cic.agent.ui.doc/topics/c_modes.html]. Silent mode uses a response file and command-line mode is supported by all packages. For console mode, check your product documentation to verify that the product supports console mode.\n\n\nRESOLVING THE PROBLEM\nTo use the GUI, the gtk+ RPM and dependencies must be available on AIX. \n\n\nInstall this set of RPMs on AIX:\n\n\natk-1.12.3-2.aix5.2.ppc.rpm\ncairo-1.8.8-1.aix5.2.ppc.rpm\nexpat-2.0.1-1.aix5.2.ppc.rpm\nfontconfig-2.4.2-1.aix5.2.ppc.rpm\nfreetype2-2.3.9-1.aix5.2.ppc.rpm\ngettext-0.10.40-6.aix5.1.ppc.rpm\nglib2-2.12.4-2.aix5.2.ppc.rpm\ngtk2-2.10.6-4.aix5.2.ppc.rpm\nlibjpeg-6b-6.aix5.1.ppc.rpm\nlibpng-1.2.32-2.aix5.2.ppc.rpm\nlibtiff-3.8.2-1.aix5.2.ppc.rpm\npango-1.14.5-4.aix5.2.ppc.rpm\npixman-0.12.0-3.aix5.2.ppc.rpm\nxcursor-1.1.7-3.aix5.2.ppc.rpm\nxft-2.1.6-5.aix5.1.ppc.rpm\nxrender-0.9.1-3.aix5.2.ppc.rpm\nzlib-1.2.3-3.aix5.1.ppc.rpm\n\nThe installed RPMs must be of the minimum versions listed above.\n\nTo install the RPM versions specified above take the following steps: \n\n\n 1. Download the gtk2_bundle_v2.tar package [ftp://ftp.software.ibm.com/aix/freeSoftware/aixtoolbox/ezinstall/ppc/] (version 'v2') containing all the RPMs and the install script to a new directory. \n \n \n 2. Decompress the tar file. \n You can use the command tar -xvf gtk2_bundle_<version>.tar to decompress the file.\n \n \n 3. Open the decompressed directory gtk2_bundle_<version> and run the install.sh script.\n \n The script will check if the required RPMs are installed at the compatible level. If they are not, the script will prompt to install the compatible versions.\n \n \n 4. Verify the environment variable LIBPATH contains a path to the installed libraries. \n For example LIBPATH=/opt/freeware/lib/\n\n\nNote that if you download and install RPMs individually, we have found that the following libraries are incompatible: * glib2-2.14.6-2 and gtk2-2.10.6-5 \n\nRELATED INFORMATION\n#Unreadable characters in the GUI when using X11 [http://www.ibm.com/support/docview.wss?uid=swg21661861]"
}
] |
DEV_Q203 | Why WebSphere Application Server transactions are rolled back with these StaleConnectionExceptions?
Why WebSphere Application Server transactions are rolled back with these StaleConnectionExceptions?
My transactions are rolled back and the following errors are seen in the WebSphere Application Server logs:
ConnectionEve A J2CA0056I: ........ ........ Connection reset:java.net.SocketException: Connection reset [15/03/04 1:04:33:046 JST] 00000024 SystemOut O INFO Error executing internal sql (executing callable statement) com.ibm.websphere.ce.cm.StaleConnectionException: IO?G??ñ[: Connection reset at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at
...
See original exception message: ...... with SQL State : 08003 SQL Code : 17008 ..... .....
Caused by: java.sql.SQLRecoverableException: .......DSRA0010E: SQL State : 08003 SQL Code : 17008 | - | true | [] |
DEV_Q204 | Best WTX Version to Upgrade to
We're a longtime TSI / Mercator / Ascential / WTX user (1996) in the govt. sector and need to upgrade from v8.3.0.3 to remain under support. The project is very stable, limited to translating 270/271 and similar proprietary formats with only about a dozen maps. Our upgrade will be in April, 2016. What stable WTX version would you folks recommend? | IBM WebSphere® Transformation Extender V8.4.1.3 is now available through Passport Advantage. | false | [
{
"filename": "swg21903101.txt",
"text": "Title: IBM WebSphere Transformation Extender V8.4.1.3 is available - United States\n\nText:\n8.4.1.3 NEWS\n\nABSTRACT\n May 15, 2015 \n\nIBM WebSphere® Transformation Extender V8.4.1.3 is now available through Passport Advantage.\n\nBuild ID: 8.4.1.3(14) \n\nCONTENT\n \n\nFix List WebSphere Transformation Extender V8.4.1.3 Fix List [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg27045607] \nMain Release Notes page WebSphere Transformation Extender product release notes [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg27008337] \nWTX 8.4.1.3 Release Notes Release Notes for IBM WebSphere Transformation Extender V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg27045520] Release Notes for IBM WebSphere Transformation Extender for z/OS V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg27038485] Release Notes for IBM WebSphere Transformation Extender for Integration Servers V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg27045575] Release Notes for IBM WebSphere Transformation Extender Launcher Agent V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg27040398] Release Notes for IBM WebSphere Transformation Extender for Launcher Hypervisor V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg27045686] Release Notes for IBM WebSphere Transformation Extender Secure Adapter Collection V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg27045670] Release Notes for IBM WebSphere Transformation Extender Documentation V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg27045648] \nWTX 8.4.1.3 Download Documents WebSphere Transformation Extender Design Studio V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg24039974] WebSphere Transformation Extender with Command Server V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg24039973] WebSphere Transformation Extender with Launcher V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg24039999] WebSphere Transformation Extender with Launcher Hypervisor Edition V8.4.1.3 - AIX [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg24039976] WebSphere Transformation Extender with Launcher Hypervisor Edition V8.4.1.3 - RHEL [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg24040001] WebSphere Transformation Extender Launcher Agent V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg24040000] WebSphere Transformation Extender for Application Programming V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg24040002] WebSphere Transformation Extender for Integration Servers V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg24040004] WebSphere Transformation Extender Secure Adapter Collection V8.4.1.3 [http://www.ibm.com/support/docview.wss?rs=2320&uid=swg24040003] \n\nIBM PassPort Advantage Online [http://www-01.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm]"
}
] |
DEV_Q205 | Launching IBM Rational Software Architect application results in Error: Java was started but returned exit code = -1
At times when you launch Rational Software Architect (RSA) application, you might encounter the following error: Error: Java was started but returned exit code = -1 | - | true | [] |
DEV_Q206 | Why does nco_confpack -export fail with the message "Tool in menu but not found"?
I tried to export OMNIbus configuration using nco_confpack command and I get the following message:
Tool in menu but not found, menu: AlertsMenu, tool: Close
I've also tried using it with -list command and I get the same error.
Why is this happening? | The menu AlertsMenu has a tool in it called CLEAR_LWY, however the tool no longer exists. | false | [
{
"filename": "swg21672071.txt",
"text": "Title: IBM Netcool conf pack command - United States\n\nText:\ntool; menu; not found; confpack TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Migrating to a new version of Omnibus, running nco_confpack:\n\n$OMNIHOME/bin/nco_confpack -list -server NCOMS -user ncadmin -file /tmp/nco_confpack.list \n\nReceived this error: Tool in menu but not found, menu: AlertsMenu, tool: CLEAR_LWY. \n\nSYMPTOM\nThe command fails and the following error is received: Tool in menu but not found, menu: AlertsMenu, tool: CLEAR_LWY.\n\n\nCAUSE\nThe menu AlertsMenu has a tool in it called CLEAR_LWY, however the tool no longer exists.\n\nRESOLVING THE PROBLEM\nRecreate the tool and associate it with the menu and try to run the command again."
}
] |
DEV_Q207 | Improve Performance of Decision Validation Services (DVS) and Decision Warehouse
How can I improve the performance of Decision Validation Services (DVS) and Decision Warehouse? | - | true | [] |
DEV_Q208 | Error TASK001X while upgrading Portal 8.0.0.1 to 8.0.0.1 CF14 during import-nodes sub-task
While attempting to upgrade Portal to CF14 the upgrade fails during the import-nodes sub-task.
The ConfigTrace.log shows the following...
import-nodes:
--- Exception Thrown --- C:\Portal8\PortalServer\jcr\wp.content.repository.install\config\include s\jcr.install_cfg.xml:826: com.ibm.icm.jcr.task.TaskException: TASK001X: Remote task execution failed with response code 404 due to exception : Not Found . Please check the server log for more information.
| Please make the following change in the WAS Admin Console...
Applications > WebSphere enterprise applications >
JavaContentRepository > Target specific application status > Check the
box for the WebSphere_Portal server > Click Enable Auto Start > Save
changes > restart Portal
After making this change please attempt the CF upgrade again. | false | [
{
"filename": "swg21691034.txt",
"text": "Title: IBM Error TASK001X while upgrading Portal 8.0.0.1 to 8.0.0.1 CF14 during import-nodes sub-task - United States\n\nText:\nupgrade; TASK001X; import-nodes; 404 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM\nWhile attempting to upgrade Portal to CF14 the upgrade fails during the import-nodes sub-task.\n\nSYMPTOM\nThe ConfigTrace.log shows the following...\n\nimport-nodes:\n\n--- Exception Thrown ---\nC:\\Portal8\\PortalServer\\jcr\\wp.content.repository.install\\config\\include\ns\\jcr.install_cfg.xml:826: com.ibm.icm.jcr.task.TaskException:\nTASK001X: Remote task execution failed with response code 404 due to\nexception : Not Found . Please check the server log for more\ninformation.\n\nat\ncom.ibm.icm.jcr.task.AbstractRemoteTask.execute(AbstractRemoteTask.java:\n840)\n\nat\norg.apache.tools.ant.UnknownElement.execute(UnknownElement.java:275)\n\nat org.apache.tools.ant.Task.perform(Task.java:364)\n\nat org.apache.tools.ant.Target.execute(Target.java:341)\n\nat org.apache.tools.ant.Target.performTasks(Target.java:369)\n\nat\norg.apache.tools.ant.Project.executeSortedTargets(Project.java:1216)\n\nat\norg.apache.tools.ant.helper.SingleCheckExecutor.executeTargets(SingleChe\nckExecutor.java:37)\n\n...\n\nCaused by: com.ibm.icm.jcr.task.TaskException: TASK001X: Remote task\nexecution failed with response code 404 due to exception : Not Found .\nPlease check the server log for more information.\n\nat\ncom.ibm.icm.jcr.task.AbstractRemoteTask.execute(AbstractRemoteTask.java:\n825)\n\n... 75 more\n\n\nCAUSE\nThe customer had previously disabled the autostart on several applications to improve the Portal startup time\n\nENVIRONMENT\nPortal 8.0.0.1\nWindows\n\nDIAGNOSING THE PROBLEM\nfrom ConfigTrace.log...\n\nWed Nov 19 16:49:42 CST 2014\nTarget started: import-nodes\n\nimport-nodes:\n--- Exception Thrown ---\nC:\\Portal8\\PortalServer\\jcr\\wp.content.repository.install\\config\\include\ns\\jcr.install_cfg.xml:826: com.ibm.icm.jcr.task.TaskException:\nTASK001X: Remote task execution failed with response code 404 due to\nexception : Not Found . Please check the server log for more\ninformation.\nat\ncom.ibm.icm.jcr.task.AbstractRemoteTask.execute(AbstractRemoteTask.java:\n840)\nat\norg.apache.tools.ant.UnknownElement.execute(UnknownElement.java:275)\n\n...\n\nCaused by: com.ibm.icm.jcr.task.TaskException: TASK001X: Remote task\nexecution failed with response code 404 due to exception : Not Found .\nPlease check the server log for more information.\nat\ncom.ibm.icm.jcr.task.AbstractRemoteTask.execute(AbstractRemoteTask.java:\n825)\n... 75 more\n\nFrom here I reviewed the SystemOut.log at the same timestamp and see\nthe following...\n\n[11/19/14 16:49:43:804 CST] 00000042 filter E\ncom.ibm.ws.webcontainer.filter.FilterInstanceWrapper doFilter\nSRVE8109W: Uncaught exception thrown by filter Extensible Filter:\njava.io.FileNotFoundException: SRVE0190E: File not found:\n/jcr/remotetask\nat\ncom.ibm.ws.webcontainer.extension.DefaultExtensionProcessor._processEDR(\nDefaultExtensionProcessor.java:893)\nat\ncom.ibm.ws.webcontainer.extension.DefaultExtensionProcessor.processEDR(D\nefaultExtensionProcessor.java:874)\n\nBoth of these messages seems to indicate a problem with the WCM\nstartup. This code is contained in the following\napplication....JavaContentRepository.ear.\n\nLooking at your last Portal startup I saw this below which occurs\nduring the wcm application startup....\n\n[11/19/14 15:57:54:566 CST] 00000009 ApplicationMg A WSVR0200I:\nStarting application: wcm\n\n....\n\n[11/19/14 16:00:36:812 CST] 00000005 TimeoutManage I WTRN0006W:\nTransaction\n00000149CA10760B000000012830B348BBD991CDC4031D0DFCED27CDD500F13F7FC95B79\n00000149CA10760B000000012830B348BBD991CDC4031D0DFCED27CDD500F13F7FC95B79\n00000001 has timed out after 120 seconds.\n[11/19/14 16:00:36:831 CST] 00000005 TimeoutManage I WTRN0124I: When\nthe timeout occurred the thread with which the transaction is, or was\nmost recently, associated was Thread[server.startup : 0,5,main]. The\nstack trace of this thread when the timeout occurred was:\njava.lang.Thread.blockedOn(Thread.java:1076)\nsun.reflect.GeneratedMethodAccessor21.invoke(Unknown Source)\nsun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcce\nssorImpl.java:37)\njava.lang.reflect.Method.invoke(Method.java:611)\n\nKnowing this I further reviewed the SystemOut.log to see where the JCR\nweb module gets loaded during startup....it should begin like this...\n\nSRVE0169I: Loading Web Module: JCRContentRepository.\n\nYour startup does not have this. This prompted me to review the\ndeployment.xml from the JavaContentRepository application directory at\nthis location...\n\nPortal8/wp_profile/config/cells/C001389391Cell/applications/JavaContentR\nepository.ear/deployments/JavaContentRepository/deployment.xml\n\nThe contents show the following...\n\n<targetMappings xmi:id=\"DeploymentTargetMapping_1335003370698\"\nenable=\"false\" target=\"ServerTarget_1335003370698\"/>\n\nThe enable=false means that you have this application set to not\nautostart. Because of this it is not starting during Portal startup\nand therefore is not available when the config task attempts to\ncommunicate with it during the upgrade...and therefore causes the\nproblem.\n\nRESOLVING THE PROBLEM\nPlease make the following change in the WAS Admin Console...\nApplications > WebSphere enterprise applications >\nJavaContentRepository > Target specific application status > Check the\nbox for the WebSphere_Portal server > Click Enable Auto Start > Save\nchanges > restart Portal\n\nAfter making this change please attempt the CF upgrade again."
}
] |
DEV_Q209 | How to change the maximum string length for properties in FileNet Administration Console for Content Engine (ACCE)
I am trying to change the maximum string length in ACCE like we do in FileNet Enterprise Manager, but in the more Tab, I am not seeing the option. In this case, how can I change it? | Follow the below steps to update the property definition properties on ACCE:
1. Launch ACCE
2. Expand the object stores folder and click the object store to open the Object store tab
3. Expand the Data Design folder and Classes folder. Click the document class to open Document Class tab
4. From Properties tab, open Property Definitions drop down and select the property definition you want to modify
5. ACCE will open that property definition in a new Properties tab
6. Modify the property definition as required
7. Go back to the Class Definition tab and click Save | false | [
{
"filename": "swg21696083.txt",
"text": "Title: IBM How to overwrite property definition properties in a class via IBM Administration Console for Content Platform Engine (ACCE)? - United States\n\nText:\nACCE; CE; Property; FEM TECHNOTE (FAQ)\n\nQUESTION\n With IBM FileNet Enterprise Manager (FEM), we can follow the steps below to overwrite the property definition in a document class\n\n1. Launch FEM\n2. Expand the object store and document class tree. Right click on the document class and select \"Properties\"\n3. Go to \"Properties Definitions\" tab, highlight the property definition and click \"Edit\"\n4. Make the modification and click OK\n5. Click OK again to save the change\n\nHow to perform the same operation with FileNet Content Engine - ACCE? \n\nANSWER\nFollow the below steps to update the property definition properties on ACCE: \n\n\n\n\n 1. Launch ACCE \n 2. Expand the object stores folder and click the object store to open the Object store tab \n 3. Expand the Data Design folder and Classes folder. Click the document class to open Document Class tab \n 4. From Properties tab, open Property Definitions drop down and select the property definition you want to modify \n 5. ACCE will open that property definition in a new Properties tab \n 6. Modify the property definition as required \n 7. Go back to the Class Definition tab and click Save"
}
] |
DEV_Q210 | startNode failed with ADML3000E after a deployment failure
Client had a deployment failure due to "Too many open files" error.
Afterwards, the startNode failed with ADML3000E:
What could cause the "Too many open files error? | When the "Too Many Open Files" error message is written to the logs, it indicates that all available file handles for the process have been used (this includes sockets as well). In a majority of cases, this is the result of file handles being leaked by some part of the application. | false | [
{
"filename": "swg21067352.txt",
"text": "Title: IBM Too Many Open Files error message - United States\n\nText:\nwasrun; wasjdk; open; files; too; ProblemDeterminationDocument; JCC was appserver app server TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n This technote explains how to debug the \"Too many open files\" error message on Microsoft Windows, AIX, Linux and Solaris operating systems. \n\nSYMPTOM\nThe following messages could be displayed when the process has exhausted the file handle limit: \n\njava.io.IOException: Too many open files\n\n[3/14/15 9:26:53:589 EDT] 14142136 prefs W Could not lock User prefs. Unix error code 24.\n\nNew sockets/file descriptors can not be opened after the limit has been reached. \n\n\nCAUSE\nSystem configuration limitation.\n\nWhen the \"Too Many Open Files\" error message is written to the logs, it indicates that all available file handles for the process have been used (this includes sockets as well). In a majority of cases, this is the result of file handles being leaked by some part of the application. This technote explains how to collect output that identifies what file handles are in use at the time of the error condition.\n\n\nRESOLVING THE PROBLEM\n\n\n\n\nDetermine Ulimits\n\nOn UNIX and Linux operating systems, the ulimit for the number of file handles can be configured, and it is usually set too low by default. Increasing this ulimit to 8000 is usually sufficient for normal runtime, but this depends on your applications and your file/socket usage. Additionally, file descriptor leaks can still occur even with a high value. \n\nDisplay the current soft limit:\nulimit -Sn\n\nDisplay the current hard limit:\nulimit -Hn\n\nOr capture a Javacore, the limit will be listed in that file under the name NOFILE:\nkill -3 PID\n\n\nPlease see the following document if you would like more information on where you can edit ulimits:\nGuidelines for setting ulimits (WebSphere Application Server)\nhttp://www.IBM.com/support/docview.wss?rs=180&uid=swg21469413 [http://www.ibm.com/support/docview.wss?rs=180&uid=swg21469413]\n\n\nOperating Systems \n\nWindows By default, Windows does not ship with a tool to debug this type of problem. Instead Microsoft provides a tool that you can download called Process Explorer [http://technet.microsoft.com/en-us/sysinternals/bb896653]. This tool identifies the open handles/files associated with the Java™ process (but usually not sockets opened by the Winsock component) and determines which handles are still opened. These handles result in the \"Too many open files\" error message. \n\nTo display the handles, click on the Gear Icon [/support/docview.wss?uid=swg21067352&aid=1] in the toolbar (or press CTRL+ H to toggle the handles view). The icon will change to the icon for DLL files (so you can toggle it back to the DLL view). \n\nIt is important that you change the Refresh Rate. Select View > Update Speed, and change it to 5 seconds. \n\n[/support/docview.wss?uid=swg21067352&aid=2] [/support/docview.wss?uid=swg21067352&aid=2] \n\nThere is also another Microsoft utility called Handle that you can download from the following URL: \nhttps://technet.microsoft.com/en-us/sysinternals/bb896655.aspx [https://technet.microsoft.com/en-us/sysinternals/bb896655.aspx] \n\nThis tool is a command line version of Process Explorer. The URL above contains the usage instructions. \n\n\nAIX \nThe commands lsof and procfiles are usually the best commands to determine what files and sockets are opened.. \n\nlsof \nTo determine if the number of open files is growing over a period of time, issue lsof to report the open files against a PID on a periodic basis. For example: \n\nlsof -p [PID] -r [interval in seconds, 1800 for 30 minutes] > lsof.out \n\nThis output does not give the actual file names to which the handles are open. It provides only the name of the file system (directory) in which they are contained. The lsof command indicates if the open file is associated with an open socket or a file. When it references a file, it identifies the file system and the inode, not the file name. \n\nIt is best to capture lsof several times to see the rate of growth in the file descriptors. \n\nprocfiles \nThe procfiles command does provide similar information, and also displays the full filenames loaded. It may not show sockets in use. \n\nprocfiles -n [PID] > procfiles.out \n\n\nOther commands (to display filenames that are opened) \n\nINODES and DF \ndf -kP filesystem_from_lsof | awk '{print $6}' | tail -1 \n>> Note the filesystem name \nfind filesystem_name -inum inode_from_lsof -print > filelist.out \n>> Shows the actual file name \n\nsvmon \nsvmon -P PID -m | grep pers (for JFS) \nsvmon -P PID -m | grep clnt (for JFS2, NFS) \n(this opens files in the format: filesystem_device:inode) \n\nUse the same procedure as above for finding the actual file name. \n\n\nLinux To determine if the number of open files is growing over a period of time, issue lsof to report the open files against a PID on a periodic basis. For example: \n\nlsof -p [PID] -r [interval in seconds, 1800 for 30 minutes] > lsof.out \n\nThe output will provide you with all of the open files for the specified PID. You will be able to determine which files are opened and which files are growing over time. \n\nIt is best to capture lsof several times to see the rate of growth in the file descriptors. \n\n\nAlternately you can list the contents of the file descriptors as a list of symbolic links in the following directory, where you replace PID with the process ID. This is especially useful if you don't have access to the lsof command: \n\nls -al /proc/PID/fd \n\n\nSolaris Run the following commands to monitor open file (socket) descriptors on Solaris: \n\npfiles \n/usr/proc/bin/pfiles [ PID ] > pfiles.out \n\nlsof \nlsof -p [ PID ] > lsof.ou t \n\nThis will get one round of lsof output. If you want to determine if the number of open files is growing over time, you can issue the command with the -r option to capture multiple intervals: \nlsof -p [PID] -r [interval in seconds, 1800 for 30 minutes] > lsof.out \n\nIt is best to capture lsof several times to see the rate of growth in the file descriptors. \n\nHP-UX \nlsof \nlsof -p [ PID ] > lsof.out \n\nThis will get one round of lsof output. If you want to determine if the number of open files is growing over time, you can issue the command with the -r option to capture multiple intervals: \nlsof -p [PID] -r [interval in seconds, 1800 for 30 minutes] > lsof.out \n\nIt is best to capture lsof several times to see the rate of growth in the file descriptors. \n\n\n\nCross reference information Segment Product Component Platform Version Edition Application Servers Runtimes for Java Technology Java SDK"
}
] |
DEV_Q211 | You want to know how to make persistent the events that indicate when a queue manager has started and stopped.
You want to know how to make persistent the events that indicate when a queue manager has started and stopped. | First, a baseline scenario is described in which when using the defaults, there is only 1 record in the SYSTEM.ADMIN.QMGR.EVENT queue, regardless of how many times you restart the queue manager.
Second, a modification is done to the SYSTEM.ADMIN.QMGR.EVENT queue to indicate that the default persistence is enabled, and thus, subsequent events from the stop/start of the queue manager will be kept in the queue.
alter ql(SYSTEM.ADMIN.QMGR.EVENT) defpsist(YES) | false | [
{
"filename": "swg27050154.txt",
"text": "Title: IBM How to make persistent the events for starting and stopping an MQ queue manager - United States\n\nText:\n WHITE PAPER\n\nABSTRACT\n This techdoc provides all the necessary steps to help you monitor the queue SYSTEM.ADMIN.QMGR.EVENT to audit the start and the stop for a MQ queue manager. \n\nCONTENT\nFirst, a baseline scenario is described in which when using the defaults, there is only 1 record in the SYSTEM.ADMIN.QMGR.EVENT queue, regardless of how many times you restart the queue manager.\n\n\nSecond, a modification is done to the SYSTEM.ADMIN.QMGR.EVENT queue to indicate that the default persistence is enabled, and thus, subsequent events from the stop/start of the queue manager will be kept in the queue.\nalter ql(SYSTEM.ADMIN.QMGR.EVENT) defpsist(YES)\n\nCaveat:\nIf you want to have persistent messages in the SYSTEM.ADMIN.QMGR.EVENT queue you will need to have discipline and a procedure to get and remove the messages, otherwise, the queue will eventually fill up.\n\n\n\nFile: How to make persistent the events for starting and stopping an MQ queue manager.pdf \n\nHow to make persistent the events for starting and stopping an MQ queue manager.pdf [/support/docview.wss?uid=swg27050154&aid=2]How to make persistent the events for starting and stopping an MQ queue manager.pdf [/support/docview.wss?uid=swg27050154&aid=1]\n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM MQ Capability AIX, HP-UX, Linux, Solaris, Windows 9.0, 8.0, 7.5"
}
] |
DEV_Q212 | Datacap 9.0.1 Application Manager not saving database configs
Hi All,
I have installed Datacap 9.0.1 and there is a issue of not connecting to Admin and engine DB with Datacap 9.0.1.
The problem is there for saving admin and engine db configurations.
When selected the path it saves but after tab out and tab in it clears admin and engine DB configurations.
Even I tried with exporting and importing keys but no luck.
Repair and re-install of Datacap is also done but no luck.
Please let me know if any of had faced similar kind of issue and any solution for it.
| - | true | [] |
DEV_Q213 | Can I migrate or convert Workplace XT created Search Templates to Content Navigator?
When migrating from Workplace XT to Content Navigator, can I covert or migrate XT created search templates to the ICN version of managed search templates? | Workplace XT created search templates are also supported in ICN with the restriction that the search template cannot be edited in ICN. | false | [
{
"filename": "swg21648471.txt",
"text": "Title: IBM Does IBM Content Navigator support Workplace XT created stored searches and search templates? - United States\n\nText:\nstored search; search template; WPXT; Workplace XT; ICN; navigator; IBM Content Navigator TECHNOTE (FAQ)\n\nQUESTION\n Does IBM Content Navigator support Workplace XT created stored searches and search templates? \n\nANSWER\nWorkplace XT created stored searches are supported in IBM Content Navigator (ICN). \nICN can be used to only run these stored searches with the following restriction: \n- stored searches that return both documents and folders are not supported.\nThese stored searches cannot be edited in ICN.\n\nWorkplace XT created search templates are also supported in ICN with the restriction that the search template cannot be edited in ICN.\n\nPlease also note that ICN can only create native search templates, but not stored searches."
}
] |
DEV_Q214 | Why is my PDWDB flooded with irrelevant tracking data which is not related to process instances ?
My PDWDB does show a huge amount of data residing on the PDWDB table/view for TASKS. Most of the data does only have an ID and is not related to process instances ? | - | true | [] |
DEV_Q215 | When should I use conversation sharing in DataPower MQ queue managers?
MQ version 7.0 introduced a new feature, conversation sharing. Are there any special values on DataPower when configuring conversation sharing? | The default setting of sharing conversations (SHARECNV) value is zero in DataPower mq-qm object. The same default value for MQ SVRCONN channel is 10. The sharing conversations value is
negotiated between MQ server and DataPower and the lower value takes effect. However, in current versions of the DataPower firmware, the sharing conversations setting of 1 is treated as 0 when negotiating with MQ server. | false | [
{
"filename": "swg21647231.txt",
"text": "Title: IBM When to enable Conversation Sharing in DataPower MQ Queue Manager (mq-qm) object - United States\n\nText:\n TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n When to enable Sharing Conversations in DataPower MQ Queue Manager (mq-qm) object along with SHARECNV attribute of the MQ SVRCONN channel? \n\nRESOLVING THE PROBLEM\nIBM WebSphere MQ server version 7.0 and later releases provide sharing conversations (SHARECNV) attribute on SVRCONN channel that specifies the maximum number of conversations that can share each TCP/IP channel instance. This feature can be configured in DataPower as it uses client connection with queue manager SVRCONN channel. \nThe default setting of sharing conversations (SHARECNV) value is zero in DataPower mq-qm object. The same default value for MQ SVRCONN channel is 10. The sharing conversations value is \nnegotiated between MQ server and DataPower and the lower value takes effect. However, in current versions of the DataPower firmware, the sharing conversations setting of 1 is treated as 0 when negotiating with MQ server.\n\nThere are three use cases to configure Sharing Conversations in DataPower mq-qm object: \n\nCase #1 : The negotiated sharing conversations value is 0 - The channel runs in a mode similar to WebSphere MQ V6 and does not uses features such as\n\n· Administrator stop-quiesce\n· Heartbeating \n· Read ahead \n· Client asynchronous consume\n\nSet a value of 0 or 1 on the Sharing Conversations attribute of the mq-qm object in DataPower to disable sharing conversations regardless of the IBM WebSphere MQ SVRCONN setting.\n\nCase #2: The negotiated sharing conversations value is 1 - The channel supports IBM WebSphere MQ V7 and later release features as outlined in case #1, but each TCP/IP channel instance has a single conversation.\n\nSet a value of 1 on the Sharing Conversations attribute and select \"on\" in Share Single Conversation attribute of the mq-qm object in DataPower as shown in the following picture and a value of 1 on IBM WebSphere MQ SVRCONN setting.\n\nThe Share Single Conversation attribute is only visible when \"Sharing Conversations\" is configured with value of \"1\" and then <RETURN> key is entered. For values greater than 1, the \"Share Single Conversation\" attribute is hidden in the mq-qm object.\n[/support/docview.wss?uid=swg21647231&aid=1] [/support/docview.wss?uid=swg21647231&aid=1] \n\nCase #3: The negotiated sharing conversations value is 2 or more - The channel supports IBM WebSphere MQ 7 and later release features and each TCP/IP channel instance supports 2 or more conversations.\n\nSet a value of 2 or more on the Sharing Conversations attribute of the mq-qm object in DataPower and on the MQ SVRCONN channel.\n\nOn average, processing of messages from client applications is 15 percent slower when using SHARECNV(10) as compared to SHARECNV(0). Please refer to Performance Implications of Sharing [http://www.ibm.com/support/knowledgecenter/SSFKSJ_7.0.1/com.ibm.mq.csqzaf.doc/mi12240_.htm]\nConversations on Client-connection Channels. [http://www.ibm.com/support/knowledgecenter/SSFKSJ_7.0.1/com.ibm.mq.csqzaf.doc/mi12240_.htm].\n\nSince DataPower uses a connection pool in processing MQ messages, there are no additional benefits of using sharing conversations with the mq-qm object. However, in situations when mixed message sizes are used by the same mq-qm object, using case #2 will benefit mq-qm object as it will use new buffer management feature of IBM WebSphere MQ Version 7 when making MQGET API call.\n\nWhen using a negotiated shared conversations value of 0 as in case #1, mq-qm object uses maximum message size as the buffer pool for the MQGET API call. However, when mixed message sizes are processed by the same MQ Front Side Handler (FSH), it requests buffer pool based on maximum message size configured in the mq-qm object. The use of fixed buffer pool for small and large messages can deplete MQ server's allocated buffer and contribute to unexpected termination of MQ SVRCONN channel instance and may terminate the queue manager. In such a situation, using a negotiated sharing conversations value of 1 as in case #2 will benefit DataPower mq-qm object as it will use IBM WebSphere MQ Version 7 Read Ahead feature and the new buffer management feature for MQGET API call. IBM WebSphere MQ V8 release provides enhanced performance for case #2, when the negotiated sharing conversations value is 1.\n\nFor DataPower firmware releases 7.0.0.x, 7.1.0.x, 7.2.0.x and earlier, one should follow case #1 and use a negotiated sharing conversations value of 0. If you configure these firmware versions with case #2 or case #3, DataPower device may reload or hang due to connection instability and generate many MQ errors with Reason Code - 2009 and 2059. \n\nCases #2 and #3 can be used in firmware releases 7.5.0.x, 7.5.1.x and later. We suggest to use a value of 10 or less in Sharing Conversations attribute of the mq-qm object and verify the configuration empirically to make sure that IBM WebSphere MQ server can sustain load from DataPower with the negotiated Sharing Conversations of 10.\n\nNote: In order to use sharing conversations, make sure you have applied APAR IV24821 [http://www.ibm.com/support/docview.wss?uid=swg1IV24821] (\"Client C application process hangs after cancelling thread\") to the IBM WebSphere MQ server. IV24821 is included in IBM WebSphere MQ V7.0.1.10 and later, IBM WebSphere MQ V7.1.0.3 and later, IBM WebSphere MQ V7.5.0.1 and later, and IBM WebSphere MQ V8.\n\nIn order to identify the negotiated Sharing Conversations status, the following MQ commands are used in the distributed platform.\n\nrunmqsc <qmgr>\ndisplay chs(CHANNEL3) maxshcnv curshcnv\n\ndisplay chs(CHANNEL3) maxshcnv curshcnv\n1 : display chs(CHANNEL3) maxshcnv curshcnv\nAMQ8417: Display Channel Status details.\nCHANNEL(CHANNEL3) CHLTYPE(SVRCONN)\nCONNAME(9.x1.x2.x3) CURRENT\nSTATUS(RUNNING) SUBSTATE(RECEIVE)\nCURSHCNV(1) MAXSHCNV(1) <---- Negotiated Sharing Conversations value of 1\nAMQ8417: Display Channel Status details.\nCHANNEL(CHANNEL3) CHLTYPE(SVRCONN)\nCONNAME(9.y1.y2.y31) CURRENT\nSTATUS(RUNNING) SUBSTATE(RECEIVE)\nCURSHCNV(0) MAXSHCNV(0) <---- Negotiated Sharing Conversations value of 0\n\nend\n--------------------------------------------------------------------------------------------------------------------------------------------\nIn order to identify the negotiated Sharing Conversations status, the following MQ commands are used in the z/OS System.\n\n\n\nconnect to <qmgr>\nOn z/OS system, options for issuing the commands are described at http://www-01.ibm.com/support/knowledgecenter/SSFKSJ_8.0.0/com.ibm.mq.ref.adm.doc/q085120_.htm [http://www-01.ibm.com/support/knowledgecenter/SSFKSJ_8.0.0/com.ibm.mq.ref.adm.doc/q085120_.htm]. \n/+RTP8 DIS CHSTATUS(channel_name) MAXSHCNV CURSHCNV\nwhere \"+RTP8\" is the command prefix."
}
] |
DEV_Q216 | Error message 1311 when attempting to install SPSS 23 on Windows 10.
I have downloaded SPSS 23 onto a Windows 10 operating system. The computer previously had SPSS, however the computer crashed and SPSS needs be installed on the new operating system. When trying to install the program the following error message appears Error 1311. Source file not found.
Screenshot attached.
error-messg.png (50.7 kB) | Stop the installation. Extract all of the files in the compressed (.zip file) to a new folder, and run the installer executable ('setup.exe') from that new folder. | false | [
{
"filename": "swg21480262.txt",
"text": "Title: IBM During installation IBM SPSS product(s) displays message including 1311. - United States\n\nText:\n TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n You received product installation media in the form of a compressed file (.zip). During installation an error presents with the following content \n\n\"Error 1311. Source file not found\" and the installation does not continue. \n\nSYMPTOM\n'Error 1311. Source file not found' during installation.\n\n\nCAUSE\nOperating systems allow opening compressed (zip) files without extracting them. Some required files are not automatically extracted and are not available to be used during the installation process.\n\nRESOLVING THE PROBLEM\nStop the installation. Extract all of the files in the compressed (.zip file) to a new folder, and run the installer executable ('setup.exe') from that new folder.\n\n\n\nMicrosoft Windows operating systems\n(1) Right-click the compressed file (.zip).\n(2) Select the 'Extract All' drop-menu option.\n(3) Select the 'Extract' button.\n(4) When complete, a (new) folder containing the extracted (decompressed) files will appear in the same location as the compressed (zip) file.\n(5) Run the product installer from the (new) folder containing the extracted (decompressed) files according to the product installation instructions. \n\n \n\n Macintosh operating systems\n(1) Right-click (Control+click) on the compressed file (.zip).\n(2) Select the 'Open With' drop-down menu option.\n(3) Select 'Archive Utility' from the available options. \n(4) The Archive Utility window displays with a progress bar.\n(5) When complete, a new folder will contain the extracted (decompressed) files in the same location as the compressed file (.zip).\n(6) Run the product installer from the new folder which contains the extracted (decompressed) files.\n\nRELATED INFORMATION\n Need more help? Our Statistics forum is Live! [https://developer.ibm.com/answers/topics/statistics.html?smartspace=predictive-analytics]\n\n\n\n\nHISTORICAL NUMBER\n 76802"
}
] |
DEV_Q217 | What process do i neet to follow to upgrade our SPSS Modeler deployment (concurrent license) from v16 to v18?
We have 5 users with SPSS Modeler 16 installed using the Concurrent license manager supplied for that version. We need to upgrade to v18. Do we need to upgrade the license manager as well? | - | true | [] |
DEV_Q218 | Why is MQ pattern showing installed MQ version as 8.0.0.2, instead of 8.0.0.4 when client tries to deploy pattern at the MQ 8.0.0.4 version in PureApplication System?
In the pattern, it was clearly showing MQ version 8.0.0.4. After deployment, client checked the MQ version on the Virtual Machine and it shows 8.0.0.2 instead.
| A new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. | false | [
{
"filename": "swg21984588.txt",
"text": "Title: IBM MQ 8.0.0.4 FAILS TO INSTALL ON CERTAIN IBM PURE APPLICATION SYSTEM LEVELS - United States\n\nText:\n TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Users observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using IBM Pure Application System. \n\nSYMPTOM\nUsers observe errors when attempting to install or migrate to IBM MQ 8.0.0.4 using the following levels of IBM Pure Application System: \n\n * 2.1.2.0 \n * 2.2.0.0 and later\n\n\n\nThis affects users with IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier. \nCAUSE\nBecause of an interface change in IBM Pure Application System 2.1.2.0, and in 2.2.0.0 and greater, installation and upgrade of IBM MQ at the latest maintenance level contained in the pattern-type fails. The installation appears to succeed, but IBM MQ 8.0.0.2 is installed and the subsequent fixpack update is not applied. This affects IBM MQ Pure Application System pattern-types 1.0.0.2 and earlier, leading to the following restrictions: \n\n * For IBM Pure Application System releases earlier than 2.1.2.0 and at version 2.1.2.1, you can install all versions of IBM MQ contained in the pattern-type. You can also apply maintenance to running pattern instances. \n * For IBM Pure Application System 2.1.2.0, 2.2.0.0 and later, you can install IBM MQ 8.0.0.2 only. You cannot install later versions e.g., 8.0.0.4. You cannot apply maintenance to running pattern instances.\n\nRESOLVING THE PROBLEM\nA new maintenance.py lifecycle script is available to enable installation and migration of the latest maintenance level of IBM MQ contained in the pattern-type. \n\n\nThis update, and installation steps, can be obtained from IBM Fix Central:\n\nhttp://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=8.0&platform=All&function=fixId&fixids=1.0.0.2-WS-MQ-Pure-LAIT15252&includeSupersedes=0&source=fc]\n\n\nAPAR IT15252 has been raised for the IBM MQ development team to address this issue within future releases of the IBM MQ Pure Application System pattern-type."
}
] |
DEV_Q219 | Big increase in the amount of trace spool data from TSAMP
Recently it was noticed that our trace spool directories were filling up much quicker. There are thousands of refreshOpState messages in the trace files. What is causing all these messages all of a sudden ? | - | true | [] |
DEV_Q220 | Help with Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730)
I need to understand details regarding "Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730)". Where can I find this information? | CVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730]
DESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections.
CVSS Base Score: 4.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N) | false | [
{
"filename": "swg21960375.txt",
"text": "Title: IBM Security Bulletin: TLS padding vulnerability affects IBM PureApplication System (CVE-2014-8730) - United States\n\nText:\n SECURITY BULLETIN\n\nSUMMARY\n Transport Layer Security (TLS) padding vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack affects IBM PureApplication System. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2014-8730 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2014-8730]\nDESCRIPTION: IBM PureApplication Server bundles IBM HTTP Server, which could allow a remote attacker to obtain sensitive information, caused by the failure to check the contents of the padding bytes when using CBC cipher suites of some TLS implementations. A remote user with the ability to conduct a man-in-the-middle attack could exploit this vulnerability via a POODLE (Padding Oracle On Downgraded Legacy Encryption) like attack to decrypt sensitive information and calculate the plain text of secure connections.\nCVSS Base Score: 4.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/99216 [https://exchange.xforce.ibmcloud.com/vulnerabilities/99216] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (AV:N/AC:M/Au:N/C:P/I:N/A:N)\n\nAFFECTED PRODUCTS AND VERSIONS\n\nThis vulnerability affects all versions and releases of IBM HTTP Server (powered by Apache) component in all editions of WebSphere Application Server and bundling products. IBM PureApplication Server bundles WebSphere Application Server in its Web Application Pattern.\n\nIBM PureApplication System V1.1\nIBM PureApplication System V2.0\nIBM PureApplication System V2.1\n\nREMEDIATION/FIXES\nThe solution is to apply an update to the Web Application pattern type included in IBM PureApplication System:\n\nIBM PureApplication System V2.1 \n\n * \n * \n * http://www-933.ibm.com/support/fixcentral/swg/downloadFixes?parent=PureSystems&product=ibm/WebSphere/PureApplication+System&release=2.1.0.1&platform=All&function=fixId&fixids=webapp-2.0.4.1-sys&includeSupersedes=0\n * \n * \n * \n * \n * http://www-933.ibm.com/support/fixcentral/swg/downloadFixes?parent=PureSystems&product=ibm/WebSphere/PureApplication+System&release=2.1.0.1&platform=All&function=fixId&fixids=webapp-1.0.4.1-sys&includeSupersedes=0\n\n\nIBM PureApplication System V2.0 \n\n * \n * \n * http://www-933.ibm.com/support/fixcentral/swg/downloadFixes?parent=PureSystems&product=ibm/WebSphere/PureApplication+System&release=2.0.0.1&platform=All&function=fixId&fixids=webapp-2.0.2.1-vaea-20150610&includeSupersedes=0\n\n\nIBM PureApplication System V1.1 and earlier: \n\n * \n * \n * \n\nYou should verify applying this fix does not cause any compatibility issues. WORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v2 Guide [http://www.first.org/cvss/v2/guide] \nOn-line Calculator v2 [http://nvd.nist.gov/CVSS-v2-Calculator] \n\nRELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] \nIBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] \n\nACKNOWLEDGEMENT\nNone \n\nCHANGE HISTORY\n 19 June 2015: Original Version Published \n\n*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin. \n\nDISCLAIMER\nAccording to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an \"industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response.\" IBM PROVIDES THE CVSS SCORES \"AS IS\" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY."
}
] |
DEV_Q221 | App Connect Professional (formerly Cast Iron) Studio not launching
When trying to start App Connect Professional (formerly Cast Iron) Studio tool, the application appears but after few seconds it crashes with no error message or warning. | Start the Studio through the command line interface using the following command:
CastIronStudio.exe -J-Xmx1024m
In this command, "1024" is the new memory size that will be allocated to the Studio instead of the default value of 512. This numeric value is in MB. | false | [
{
"filename": "swg21452870.txt",
"text": "Title: IBM Increasing size of heap memory allocated to Cast Iron Studio - United States\n\nText:\n TECHNOTE (FAQ)\n\nQUESTION\n How do I increase the size of the heap memory allocated to the Cast Iron Studio? \n\nANSWER\nStart the Studio through the command line interface using the following command: \n\n\nCastIronStudio.exe -J-Xmx1024m \n\n\nIn this command, \"1024\" is the new memory size that will be allocated to the Studio instead of the default value of 512. This numeric value is in MB. \n\nNote: There are no benchmark figures on the max value for a given machine configuration that is supported as max memory by Studio. Use garbage collection from Studio to free up unused space, Also, try XML Schema preference settings and see if the use of memory is within the default value of 520 MB or a permissible increased value.\n\nFor additional questions related to Increasing heap memory size, open a service request with IBM Cast Iron Support. More information about using the IBM Service Request tool is available here [http://www-01.ibm.com/software/support/servicerequest/quick_start.html].\n\n \n\nHISTORICAL NUMBER\n 00001529 \n\nPRODUCT ALIAS/SYNONYM\n Cast Iron Solution\nCast Iron Operating System\nCast Iron Studio"
}
] |
DEV_Q222 | Help with Action required for IIB H.E. V9 & WMB H.E. V8 for security vulnerabilities in Red Hat Linux
I need to understand details regarding Action required for IBM Integration Bus Hypervisor Edition V9.0 and WebSphere Message Broker Hypervisor Edition V8.0 for security vulnerabilities in Red Hat Linux.
This is related to CVEID: CVE-2017-16546
Where can I find this information? | - | true | [] |
DEV_Q223 | Can I use Chrome browser for viewing Monitor 801 Cognos report viewer widget ?
Some users use Chrome browser with Business Monitor and have reported issues when trying to view Cognos reports from Report Viewer widget within Business Space. | - | true | [] |
DEV_Q224 | How do we set HttpOnly and secure flag in Oracle Weblogic 12c to secure IBM Atlas?
How do we set HttpOnly and secure flag in Oracle Weblogic 12c to secure IBM Atlas? | Perform steps as mentioned below:
1. Undeploy any existing PolicyAtlas deployments using Oracle Weblogic console
2. Open the PolicyAtlas.ear file using a tool like 7zip or similar and update weblogic.xml file with the changes below:
<wls:session-descriptor>
<wls:cookie-secure>true</wls:cookie-secure>
<wls:cookie-http-only>true</wls:cookie-http-only>
<wls:url-rewriting-enabled>false</wls:url-rewriting-enabled>
</wls:session-descriptor>
3. Save the changes by updating the ear file.
4. Redeploy the updated ear file using Oracle Weblogic console | false | [
{
"filename": "swg21696267.txt",
"text": "Title: IBM Setting HttpOnly and secure flag in Oracle Weblogic 12c - United States\n\nText:\nweblogic; weblogic.xml; secure cookies Atlas TECHNOTE (FAQ)\n\nQUESTION\n How do we set HttpOnly and secure flag in Oracle Weblogic 12c to secure IBM Atlas? \n\nCAUSE\nTo prevent session hijacking and securing the cookie\n\nANSWER\n \n\nPerform steps as mentioned below:\n\n1. Undeploy any existing PolicyAtlas deployments using Oracle Weblogic console\n\n2. Open the PolicyAtlas.ear file using a tool like 7zip or similar and update weblogic.xml file with the changes below:\n\n\n<wls:session-descriptor>\n<wls:cookie-secure>true</wls:cookie-secure>\n<wls:cookie-http-only>true</wls:cookie-http-only>\n<wls:url-rewriting-enabled>false</wls:url-rewriting-enabled>\n</wls:session-descriptor>\n\n3. Save the changes by updating the ear file.\n\n4. Redeploy the updated ear file using Oracle Weblogic console"
}
] |
DEV_Q225 | Non-admin users cannot access webDAV filestore. What is the likely reason?
A non-admin user trying to access the webDAV filestore is unable to do so and they see the below exception in the portal logs:
Caused by: com.ibm.icm.da.DBAccessException: User id can not be null at com.ibm.icm.da.portable.connection.Logon.logon(Logon.java:159) at com.ibm.icm.da.portable.connection.ConnectionManager.logon(ConnectionManager.java:45) | Authenticated user does not have the attribute defined in the backend user registry which matches the attribute defined in the store.puma_default.user.fbadefault.filter property in WP PumaStoreService Resource Environment Provider. | false | [
{
"filename": "swg21664629.txt",
"text": "Title: IBM Policy (EJQAB0067E) and JCR Login (WSP0005E) exceptions in System*.logs - United States\n\nText:\nEJQAB0067E; WSP0005E; LoginException; policy; theme; attribute; JCR TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM\nPolicy (EJQAB0067E) and JCR Login (WSP0005E) exceptions occur in the System* logs when accessing Portal pages after user authentication.\n\nSYMPTOM\nSystemOut.log shows:\n\n[datestamp] 00000241 PolicyService E com.ibm.wps.policy.services.PolicyService getPolicy Exception calling storage api: com.ibm.portal.WpsException: EJQAB0067E: An error occurred while getting the policy root. \n[datestamp] 00000241 PolicyManager E com.ibm.wps.policy.services.PolicyManagerServerSideImpl getPVSByPath throwing exception. PVS type not found for theme/SingleTopNav\n\nSystemErr.log shows:\n\n[datestamp] 00000241 SystemErr R javax.jcr.LoginException: WSP0005E: Error calling IConnectionManager.logon() for reason: User id can not be null.: WSP0005E: Error calling IConnectionManager.logon() for reason: User id can not be null.\n....\n[datestamp] 00000241 SystemErr R Caused by: com.ibm.icm.da.DBAccessException: User id can not be null\n[datestamp] 00000241 SystemErr R at com.ibm.icm.da.portable.connection.Logon.logon(Logon.java:177)\n\n\nCAUSE\nAuthenticated user does not have the attribute defined in the backend user registry which matches the attribute defined in the store.puma_default.user.fbadefault.filter property in WP PumaStoreService Resource Environment Provider. Such attribute is used by JCR when querying for theme policy information.\n\nDIAGNOSING THE PROBLEM\nCollect the following: \n\n * LDIF export of a sample user that hits this problem (if the backend user registry is LDAP) * If you cannot determine a specific user causing the error, you can use the following tracestring to confirm:\n \n *=info:com.ibm.wps.policy.services.*=finest:com.ibm.wps.policy.commands.*=finest\n \n Then look for the following line in trace.log: com.ibm.wps.policy.services.PolicyService PolicyService() ENTRY userid contructor: {DN of user} \n \n \n * Resources.xml - can be found under * <wp_profile>/config/cells/<cellname>/clusters/<clustername>/ for cluster \n * <wp_profile>/config/cells/<cellname>/nodes/<nodename>/servers/<portalservername>/ for standalone\n \n \n\nLocate the WP PumaStoreService Resource Environment Provider in resources.xml and confirm if there is a defined property name for store.puma_default.user.fbadefault.filter. If not, then the default and active value for such property is \"uid\". If it does exist, then verify the attribute defined for the value. Then check the LDIF export for the user to confirm if such attribute is defined. \nRESOLVING THE PROBLEM\nCreate/update the store.puma_default.user.fbadefault.filter custom property for the WP PumaStoreService Resource Environment Provider via the Integrated Solutions Console to an attribute that exists for all Portal users in the backend user registry (for example, \"cn\").\n\nRELATED INFORMATION\n#Puma Store Service [http://www-10.lotus.com/ldd/portalwiki.nsf/dx/Puma_Store_Service_wp8]\nSetting service configuration properties [http://www-10.lotus.com/ldd/portalwiki.nsf/dx/Setting_service_configuration_properties_wp8?OpenDocument&sa=true]"
}
] |
DEV_Q226 | How to check IBM Java ORB build version in WebSphere Application Server?
Just a simple question:How to check IBM Java ORB build version in WebSphere Application Server? | - | true | [] |
DEV_Q227 | Is Java 7 supported for BPM?
What versions of BPM support Java 7? | - | true | [] |
DEV_Q228 | javax.xml.bind.UnmarshalException org.xml.sax.SAXParseException: The reference to entity must end with the ; delimiter.
After an upgrade from JRules to ODM we are receiving errors because of an ampersand in our data. This used to work before.
Caused by: javax.xml.bind.UnmarshalException
- with linked exception: [org.xml.sax.SAXParseException: The reference to entity "NIGHT" must end with the ; delimiter. | - | true | [] |
DEV_Q229 | Can I hide left menu pane for specific application?
Is it possible to disable the left navigation pane menu for certain application? | You can include systemnav="false" in the application presentation XML in order to disable the left navigation pane.
The following changes in the incident.xml file will disable the left navigation menu pane of the Incident application.
Edit the incident.xml from :-
<presentation apphelp="com.ibm.tusc.doc,incident/incident.html" beanclass="com.ibm.tsd.pminc.webclient.beans.PmIncidentAppBean" id="incident" mboname="INCIDENT" orderby="TICKETID" resultstableid="results_showlist" version="7.1.0.0">
to :-
<presentation apphelp="com.ibm.tusc.doc,incident/incident.html" beanclass="com.ibm.tsd.pminc.webclient.beans.PmIncidentAppBean" id="incident" mboname="INCIDENT" orderby="TICKETID" resultstableid="results_showlist" version="7.1.0.0" systemnav="false">
Import back the incident.xml and save. With this configuration, the left Navigation Pane menu is no longer visible in the Incident application. | false | [
{
"filename": "swg21609958.txt",
"text": "Title: IBM Hide left menu pane for specific application - United States\n\nText:\nTPAESCCD; menu; navigation; hide; disabled; systemnav TECHNOTE (FAQ)\n\nQUESTION\n How to disable the left navigation pane menu of an application? \n\nANSWER\nYou can include systemnav=\"false\" in the application presentation XML in order to disable the left navigation pane. \n\nThe following changes in the incident.xml file will disable the left navigation menu pane of the Incident application. \n\nEdit the incident.xml from :- \n\n<presentation apphelp=\"com.ibm.tusc.doc,incident/incident.html\" beanclass=\"com.ibm.tsd.pminc.webclient.beans.PmIncidentAppBean\" id=\"incident\" mboname=\"INCIDENT\" orderby=\"TICKETID\" resultstableid=\"results_showlist\" version=\"7.1.0.0\"> \n\nto :- \n\n<presentation apphelp=\"com.ibm.tusc.doc,incident/incident.html\" beanclass=\"com.ibm.tsd.pminc.webclient.beans.PmIncidentAppBean\" id=\"incident\" mboname=\"INCIDENT\" orderby=\"TICKETID\" resultstableid=\"results_showlist\" version=\"7.1.0.0\" systemnav=\"false\">\n\nImport back the incident.xml and save. With this configuration, the left Navigation Pane menu is no longer visible in the Incident application."
}
] |
DEV_Q230 | Java.io.NotSerializableException in WAS
We are experiencing the Java.io.NotSerializableException exception. I see this error: WTRN0047E:java.io.NotSerializableException. Anyone experienced this before? | With persistent sessions enabled, any object that is put into the HTTPSession must implement the serializable interface in order for session manager to store the session data outside of JVM.
When PMI is enabled, there is a counter for session data size. In order to evaluate this counter, the session data must be serialized into a byte array stream. Any object that is put into the HTTPSession must implement the serializable interface in order for session manager to convert the session data objects into byte array stream. | false | [
{
"filename": "swg21066791.txt",
"text": "Title: IBM Java.io.NotSerializableException thrown when persistent sessions or PMI is enabled - United States\n\nText:\nserializable; NotSerializableException; java.io.NotSerializableException; waseng; session; httpsession; httpsessions; persistent; ProblemDeterminationTool; ProblemDeterminationDocument TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n When Persistent sessions or PMI is enabled and a Java.io.NotSerializableException occur in logs, you will see the following example error message. \n\n\n[10/4/02 10:11:10:172 EDT] 28b7c18b SessionContex X WTRN0047E:\njava.io.NotSerializableException: COM.ibm.db2.jdbc.app.DB2Connection\n\n\n\nCAUSE\nThe class name at the end of the exception is the object that does not implement the java.io.Serializable or java.io.Externalizable interface. In most instances, this object is the attribute that was put into the session object; however, sometimes this object is referenced by an attribute of the session object. \n\n To determine which attribute of the session object references this non-serializable object, access the SessionInspectServlet.\n\n\nRESOLVING THE PROBLEM\nImplement the Java.io.Serializable or Java.io.Externalizable interface\n\nWith persistent sessions enabled, any object that is put into the HTTPSession must implement the serializable interface in order for session manager to store the session data outside of JVM.\n\nWhen PMI is enabled, there is a counter for session data size. In order to evaluate this counter, the session data must be serialized into a byte array stream. Any object that is put into the HTTPSession must implement the serializable interface in order for session manager to convert the session data objects into byte array stream.\n\nFor example:\n\npublic classMyObject implementsSerializable{\n}//end of class MyObject\n\nCheck that all objects placed in the HTTPSession implement the java.io.Serializable or java.io.Externalizable interface.\n\n\n 1. Acess the SessionInspectServlet\n \n If the class name printed in the exception is not an object that is explicitly placed into the HTTPSession, use the SessionInspectServlet to determine the attribute in the HTTPSession that references a non-serializable object. \n\n\n\nSessionInspectServlet helps application writers to determine if application is written to support session persistence. SessionInspectServlet helps to: \n\n * Determine attributes present in the session\n \n * Determine serializable and non-serializable attributes in the session\n \n * Determine the size of each serializable attribute in session\n \n * Determine if serializable attribute is implemented properly (if serializable attribute and all its internals are serializable)\n\n\nServlet serializes and deserializes attributes into memory to simulate session persistence; therefore, application writers need not turn on session persistence to run this servlet. However, you can run it with persistent sessions enabled. \n\nHow to Access the SessionInspectServlet: \n 1. com.ibm.ws.webcontainer.httpsession.SessionInspectServlet is shipped with WebSphere Application Server. It is already in the classpath and does not need to be added to the application. \n \n Define a servlet/uri entry for class SessionInspectServlet. If ServeServletsByClassnameEnabled is set to true (check the ibm-web-ext.xmi file in the WEB-INF directory of your webModule) in your webModule, servlet/uri definition is not needed. \n \n 2. Restart your Web module.\n \n 3. Open a browser and access your Web module from the browser, then navigate the application in the browser to populate the session.\n \n 4. Press Crtl+N to open a new browser, then access the SessionInspectServlet in the new browser by calling the URI that you defined in step 2. If you are using ServeServletsbyClassname, the URI will be \"webapp_context_root\\servlet\\com.ibm.ws.webcontainer.httpsession.SessionInspectServlet\". This displays the session details at that moment. You can access the servlet as you navigate your application to determine the session contents as you go along. Note: The servlet does not support attributes in the session that are outside the WebSphere Application Server scope. That is, session contents need to be accessed by the server class loader scope.\n\n \n\nCross reference information Segment Product Component Platform Version Edition Application Servers Runtimes for Java Technology Java SDK"
}
] |
DEV_Q231 | What IBM Business Process Manager version is affected by the Apache Commons FileUpload vulnerability CVE-2016-1000031?
What IBM Business Process Manager version is affected by the Apache Commons FileUpload vulnerability CVE-2016-1000031? | - | true | [] |
DEV_Q232 | CICS TS support for IBM SDK Java Version 8
Do any of the current releases of CICS Transaction Server for z/OS (CICS TS) support the new IBM SDK, Java™ Technology Edition V8? | - | true | [] |
DEV_Q233 | How does configuring "hung threads detection" impact performance of a production WAS server?
I took a pmr about hung issue on Solaris. Customer said he couldn't collect MG data because the issue always happened at night. So I let him to configure hung detection policy by adding JVM arguments (alarm threads hung). He said it was production server and worried about any impact performance. | - | true | [] |
DEV_Q234 | TCR 2.1.1 Fixpack 2 installation failed
I need to install Fixpack 2 on my TCR 2.1.1 environment, but the installation keeps failing with error:
ACUOSI0050E External command action failed with return code 1.
I was not able to understand why it is failing. Can you please help providing suggestion to perform a correct troubleshooting ?
Thanks | If it is expected you run the Fixpack installation with a non-root user, double check the permission bit for the involved directory tree and in case temporary set them to give write authorization to the user account you are installing the FixPack with.
Then run again the installation program. | false | [
{
"filename": "swg21666489.txt",
"text": "Title: IBM TCR 2.1.1 FixPack 2 failing with ACUOSI0050E - United States\n\nText:\nACUOSI0050E; BUILD FAILED; copyEAR.sh; tcr211_Embedded_FP2; failed to copy; permission denied; TCR; FP2; FixPack 2 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Installation of TCR 2.1.1 FixPack 2 fails with the following error message:\nACUOSI0050E External command action failed with return code 1. \n\nDIAGNOSING THE PROBLEM\nLooking at the the file IBM_Tivoli_Common_Reporting_2.1_1_FP2.log you can find additional details about the failure.\nIn some cases it can show the procedure failing at this step:\n\nErrors: [com.ibm.ac.si.ap.action.ExternalCommandActionException: \nACUOSI0050E External command action failed with return code 1. \nInvocation string: \n[/opt/IBM/tivoli/tipv2Components/TCRComponent/conf/tcr211_Embedded_FP2/copyEAR.sh, /opt/IBM/tivoli/tipv2Components/TCRComponent, \n/opt/IBM/tivoli/tipv2, TIPProfile], \ncom.ibm.ac.common.hosts.UpdateFailedException: : ] \n\nso while executing the script copyEAR.sh. \n\nLooking at the TCRComponent/logs, you can find all the STDOUT and STDERR streams for the installation scripts, including the failing copyEAR.sh. \nSo you can check into tcr211_Embedded_FP2_run_cognos_copy_ear_update.err to understand what caused the installation failure.\nIf you find a message like:\n****\nBUILD FAILED \n/opt/IBM/tivoli/tipv2Components/TCRComponent/cognos/temp/build.xml:298: Failed to copy \n/opt/IBM/tivoli/tipv2Components/TCRComponent/cognos/webcontent/tivoli/ITM/images/newWindow_16.gif to \n/opt/IBM/tivoli/tipv2/profiles/TIPProfile/installedApps/TIPCell/IBM Cognos 8.ear/p2pd.war/tivoli/ITM/images/newWindow_16.gif due to java.io.FileNotFoundException \n/opt/IBM/tivoli/tipv2/profiles/TIPProfile/installedApps/TIPCell/IBM Cognos 8.ear/p2pd.war/tivoli/ITM/images/newWindow_16.gif (Permission denied) and I couldn't delete the corrupt\n/opt/IBM/tivoli/tipv2/profiles/TIPProfile/installedApps/TIPCell/IBM Cognos 8.ear/p2pd.war/tivoli/ITM/images/newWindow_16.gif\n***\n\nthis indicates a lack of permission for the user account you used to run the installation, on the directory tree involved with this operation.\n\n\n\nRESOLVING THE PROBLEM\nIf it is expected you run the Fixpack installation with a non-root user, double check the permission bit for the involved directory tree and in case temporary set them to give write authorization to the user account you are installing the FixPack with. \n\nThen run again the installation program.\n\n \n\nPRODUCT ALIAS/SYNONYM\n Tivoli Common Reporting V2.1.1"
}
] |
DEV_Q235 | Security Bulletin: A vulnerability in IBM Java Runtime affects IBM WebSphere MQ (CVE-2016-3485)
I need to understand details regarding Security Bulletin: A vulnerability in IBM Java Runtime affects IBM WebSphere MQ (CVE-2016-3485). Where can I find this information?
| CVEID: CVE-2016-3485 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3485]
DESCRIPTION: An unspecified vulnerability related to the Networking component has no confidentiality impact, low integrity impact, and no availability impact.
CVSS Base Score: 2.9
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/115273 [https://exchange.xforce.ibmcloud.com/vulnerabilities/115273] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:L/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N) | false | [
{
"filename": "swg22001630.txt",
"text": "Title: IBM Security Bulletin: A vulnerability in IBM Java Runtime affects IBM WebSphere MQ (CVE-2016-3485) - United States\n\nText:\n SECURITY BULLETIN\n\nSUMMARY\n There are multiple vulnerabilites in IBM® Runtime Environment Java™ Versions 6 and 7 that are used by IBM WebSphere MQ. These issues were disclosed as part of the IBM Java SDK updates in July 2016. \n\nVULNERABILITY DETAILS\nIf you run your own Java code using the IBM Java Runtime delivered with this product, you should evaluate your code to determine whether the complete list of vulnerabilities are applicable to your code. For a complete list of vulnerabilities please refer to the link for “IBM Java SDK Security Bulletin” located in the “References” section for more information. \n\nCVEID: CVE-2016-3485 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-3485]\nDESCRIPTION: An unspecified vulnerability related to the Networking component has no confidentiality impact, low integrity impact, and no availability impact.\nCVSS Base Score: 2.9\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/115273 [https://exchange.xforce.ibmcloud.com/vulnerabilities/115273] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:L/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N)\n\nAFFECTED PRODUCTS AND VERSIONS\nIBM MQ 9.0.0.x Long Term Support (LTS)\nMaintenance level 9.0.0.0 only\n\nIBM MQ 9.0.x Continuous Delivery Release (CDR)\nContinuous delivery update 9.0.1 only\n\nWebSphere MQ 8.0\nMaintenance levels between 8.0.0.0 and 8.0.0.5\n\nIBM MQ Appliance 8.0\nMaintenance levels between 8.0.0.0 and 8.0.0.5\n\nWebSphere MQ 7.5\nMaintenance levels between 7.5.0.0 and 7.5.0.7\n\nWebSphere MQ 7.1\nMaintenance levels between 7.1.0.0 and 7.1.0.7\n\nREMEDIATION/FIXES\nIBM MQ 9.0 \nApply fix pack 9.0.0.1 [https://www-945.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=9.0.0.1&platform=All&function=all&useReleaseAsTarget=true] or latest Continuous Delivery level\n\nWebSphere MQ 8.0\nApply fix pack 8.0.0.6 [http://www-01.ibm.com/support/docview.wss?uid=swg21995100] \n\n \n\nWebSphere MQ 7.5\nApply fix pack 7.5.0.8 [http://www-01.ibm.com/support/docview.wss?uid=swg22005413]\n\nWebSphere MQ 7.1\nApply fix pack 7.1.0.8 [http://www-01.ibm.com/support/docview.wss?uid=swg27024302]\n\n\nFor unsupported versions of IBM WebSphere MQ, IBM recommends upgrading to a fixed, supported version of the product.\n\nWORKAROUNDS AND MITIGATIONS\nNone \n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nIMPORTANT NOTE\n IBM strongly suggests that all System z customers be subscribed to the System z Security Portal to receive the latest critical System z security and integrity service. If you are not subscribed, see the instructions on the System z Security web site [http://www.ibm.com/systems/z/solutions/security_subintegrity.html]. Security and integrity APARs and associated fixes will be posted to this portal. IBM suggests reviewing the CVSS scores and applying all security or integrity fixes as soon as possible to minimize any potential risk. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] \nIBM Java SDK Security Bulletin [http://www.ibm.com/support/docview.wss?uid=swg21986642] \nRELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] \nIBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] \n\nCHANGE HISTORY\n Published: 12 July 2017\n\n\n*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin. \n\nDISCLAIMER\nAccording to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an \"industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response.\" IBM PROVIDES THE CVSS SCORES \"AS IS\" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY. \n\nRELATED INFORMATION\n#"
}
] |
DEV_Q236 | Security Bulletin: Multiple vulnerabilities in IBM Java Runtime affect API Connect
I need to understand details regarding Security Bulletin: Multiple vulnerabilities in IBM Java Runtime affect API Connect (CVE-2016-5546, CVE-2016-5548, CVE-2016-5549, CVE-2016-5547, CVE-2016-2183, CVE-2017-3511). Where can I find this information? | - | true | [] |
DEV_Q237 | Traffic across domains seems unexpected
I have two Multi-Protocol Gateways (MPGWs) configured, each in their own domain:
Domain A
MPGW_A
FSH_A (1.2.3.4:443)
Domain B
MPGW_B
FSH_B (0.0.0.0:443)
The FSH_B is disabled, thus MPGW_B cannot take traffic. However, if I modify the config for MPGW_B (i.e. just change a Stylesheet parameter) the traffic goes to MPGW_B somehow. How is this happening? FSH_B is still disabled. | - | true | [] |
DEV_Q238 | recently installed Impact 7.1.0. fixpack 3, now when ever start the secondary impact server, the primary servers logging stops? How can I fix this?
when NCI1 is running by itself, all logging is functioning. When NCI2
is started, logging stops on NCI1 and the "reader" logs indicate that
the readers have stopped. | - | true | [] |
DEV_Q239 | Cannot launch RFT 8.2
Hello.
Could anyone can help to see why I cannot launch RFT 8.2? When I launch RFT. I get an error message--"An error has occurred. See the log file..." I check the log file. It shows
!SESSION Mon Nov 04 12:46:16 CST 2013 ------------------------------------------
!ENTRY org.eclipse.equinox.launcher 4 0 2013-11-04 12:46:16.359
!MESSAGE Exception launching the Eclipse Platform:
!STACK
java.lang.ClassNotFoundException: org.eclipse.core.runtime.adaptor.EclipseStarter
at java.net.URLClassLoader.findClass(URLClassLoader.java:423)
at java.lang.ClassLoader.loadClass(ClassLoader.java:653)
at java.lang.ClassLoader.loadClass(ClassLoader.java:619)
at org.eclipse.equinox.launcher.Main.invokeFramework(Main.java:616)
at org.eclipse.equinox.launcher.Main.basicRun(Main.java:574)
at org.eclipse.equinox.launcher.Main.run(Main.java:1407)
at org.eclipse.equinox.launcher.Main.main(Main.java:1383)
If I launch RFT with -clean or -vm option, the same phenomenon occurs. | Delete the user's .eclipse/ibm.software.delivery.platform_7.5.0_???? directory.
For example:
rm -rf /home/joe/.eclipse/ibm.software.delivery.platform_7.5.0_1529064711
Then relaunch the package. | false | [
{
"filename": "swg21330011.txt",
"text": "Title: IBM Non Administrator usage must be manually cleaned up - United States\n\nText:\nRN1.2.1; SRX TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n When a eclipse based package is installed by an administrator and used by a non-administrator, out of date eclipse configuration cruft is left behind in the user's .eclipse/ folder that may affects the correct functioning of the currently installed package(s). \n\nSYMPTOM\nThe p2 based eclipse package does not start up correctly for non-administrator or it takes abnormal amount of time (10 minutes) to start up. The log file in the user's .eclipse/ibm.software.delivery.platform_7.5.0_???? folder, for example: /home/joe/.eclipse/ibm.software.delivery.platform_7.5.0_1529064711/configuration/1225137678916.log, may contain an entry like: \n\n!MESSAGE Exception launching the Eclipse Platform: \n\n!STACK \n\njava.lang.ClassNotFoundException: org.eclipse.core.runtime.adaptor.EclipseStarter \n\nat java.net.URLClassLoader.findClass(Unknown Source) \n\nat java.lang.ClassLoader.loadClass(Unknown Source) \n\nat java.lang.ClassLoader.loadClass(Unknown Source) \n\nat org.eclipse.equinox.launcher.Main.invokeFramework(Unknown Source) \n\nat org.eclipse.equinox.launcher.Main.basicRun(Unknown Source) \n\nat org.eclipse.equinox.launcher.Main.run(Unknown Source) \n\nat org.eclipse.equinox.launcher.Main.main(Unknown Source)\n\n\n\nCAUSE\nThis issue has been identified as Eclipse defect 255268 [https://bugs.eclipse.org/bugs/show_bug.cgi?id=255268]. Review the Bug report for more details.\n\n\n\nRESOLVING THE PROBLEM\n \n\n \n\nWORKAROUND: \n\nDelete the user's .eclipse/ibm.software.delivery.platform_7.5.0_???? directory. \n\nFor example: \n\nrm -rf /home/joe/.eclipse/ibm.software.delivery.platform_7.5.0_1529064711 \n\n \n\nThen relaunch the package. \n\n\n\n\n\n\n\n\n\n\nCross Reference information Segment Product Component Platform Version Edition Software Development Rational Application Developer for WebSphere Software Not Applicable 7.5.2 All Editions"
}
] |
DEV_Q240 | Port number error starting 9.0 Launcher
I'm attempting to start up v9.0 for the first time with one .msl file on a Windows server and get the following error. I also have v8.4 on this server and it starts fine. I do not have v8.4 running when I attempt to start v9.0.
Cannot recognize if the system RecordChangeSystem.msl; has started. Reason: Server is unable to get the status of the system on port number 6,002.
I have the port range set to 7000/8000. I've never seen this error before.
Any help? Thanks. | Obtain patch for APAR PI64816. | false | [
{
"filename": "swg21986219.txt",
"text": "Title: IBM Launcher failure when 'On Success' is set to Delete and 'On Failure' is set to Commit - United States\n\nText:\nWTX ITX Launcher On Success Delete On Failure Commit TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n IBM Transformation Extender (ITX) Launcher failure when 'On Success' is set to Delete and 'On Failure' is set to Commit. \n\nSYMPTOM\nLauncher fails to load a watch when On Success = Delete and On Failure = Commit are used. \n\n\nCAUSE\nThis has been identified as a product defect under APAR PI64816\n\nENVIRONMENT\nUsing the IBM Transformation Extender (ITX) Launcher and 'On Success' is set to Delete and 'On Failure' is set to Commit.\n\nDIAGNOSING THE PROBLEM\n The Compound system log reports the following Launcher FATAL error :\n\nFile Trigger FATAL Error : ValidateEKDirectories: Cannot find correct card index for watch #.\n\n\n\nRESOLVING THE PROBLEM\nObtain patch for APAR PI64816."
}
] |
DEV_Q241 | When and why Apache Storm process of ITNM creating db2 files in /tmp?
When and why should the following files be generated ?
＞-rwxrwxrwx poll ncoadmin /opt/IBM/tivoli/netcool/var/precision/storm/workers/74089823-da35-4f8e-85e4-1454a928eee2/tmp/connlicj.bin
＞-rwxrwxrwx poll ncoadmin /opt/IBM/tivoli/netcool/var/precision/storm/workers/74089823-da35-4f8e-85e4-1454a928eee2/tmp/jccdiag.log
＞-rwxrwxrwx poll ncoadmin /opt/IBM/tivoli/netcool/var/precision/storm/workers/74089823-da35-4f8e-85e4-1454a928eee2/tmp/license.lock
＞-rwxrwxrwx poll ncoadmin /opt/IBM/tivoli/netcool/var/precision/storm/workers/74089823-da35-4f8e-85e4-1454a928eee2/tmp/serverlist.lock | - | true | [] |
DEV_Q242 | IBM Support Assistant data collector for BPM
What can I use to obtain some standard information in order to debug my IBM Business Process Manager environment? | The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. | false | [
{
"filename": "swg21641516.txt",
"text": "Title: IBM A new IBM Support Assistant data collector exists in the IBM Business Process Manager (BPM) Version 8.5 products - United States\n\nText:\nISA data collection datacollection logs bpmdc isadc NEWS\n\nABSTRACT\n The new data collector in IBM Business Process Manager V8.5 is designed for ease of use to gather some of the standard information that is needed to debug IBM Business Process Manager issues. This command-line tool can gather log file or configuration information and upload it to a Problem Management Record (PMR). This collector is also included in IBM Business Process Manager V8.0.1 Fix Pack 3. \n\nCONTENT\nThe script gathers various product information, compresses it into a .zip file, and can optionally send the compressed file to IBM for a PMR. You can also use this tool to compress the data without sending it to IBM. The command is profile_root/bin/bpmdc\nThe profile_root variable is the base profile directory for the profile from which you want to get data. \n\nCommon Examples \n\nTo gather the logs and upload them to ECURep: \nC:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes \n\nTo gather the logs and config directory: \n\nC:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -config=yes \n\nTo gather logs for installation issues: \n\nC:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -type=Install \n\nTo gather 3 java cores from MyAppServer at 60 second intervals: \n\nC:/MyProfileDirectory/bin/bpmdc -PMR=12345.678.901 -uploadToIBM=yes -type=Dump -server=MyAppServer -soapport=8881 -user=admin -password=admin -dumptype=Thread -count=3 -interval=60 \n\n\n\n\n\nCommand Line Parameter Default Value Description PMR None This parameter is the 11-digit PMR number to which the data is associated. Use one of the following forms for this value: 12345.678.901 or \"12345,678,901\"\nNote: Comma characters can be an issue on the Microsoft Windows command-line if you do not surround the value with the double quote characters. uploadToIBM no This parameter specifies whether to upload the data to the IBM ECURep site for a particular PMR. You can set this value to yes or no. outputDirectory install_root/BPM/isadc This parameter specifies the path to the directory where the output collection .zip file will be stored. type General This parameter specifies which type of collection to run. The valid values are General, Install, or Dump(8.5.5). config no With a general collection, when you set this parameter to yes, the config directory is included. You can set this value to yes or no. help No values When you include this parameter with the command, a description of the command options is displayed. Server Connection options added in 8.5.5 \nRequired for -type=Dump server No default This option specifies the server from which you wish to collect JVM dumps. soapport No default This option specifies the SOAP port for the server. user No default This option specifies the user with wsadmin access to the server to which you are connecting. password No default This option specifies the password for the user. Dump options added in 8.5.5 \nAvailable for -type=Dump dumptype Thread This option specifies the type of Java™ virtual machine (JVM) dump to trigger: \nThread - Javacore or thread dump. \nHeap - A Heap dump is generated.\nSystem - System dump is also generated and has JExtract run on it. count 1 This option specifies the number of JVM dumps to trigger during the collection. interval 0 This option specifies the interval in seconds to wait between JVM dumps. \n\nYou can run the command without any parameters, which results in the general collection being run and the logs directory is compressed into a .zip file. \n\n\nThe output file name has the following format: PMRnumber . type _ timeStampValue .zip\nIn V8.5.5 the format is changed to: PMRnumber . ProfileName_type _ timeStampValue .zip \n\n\nThe data gathered is based on the profile where the command is run. If it is run from the installation directory, then the default profile is used. \n\n\nNote: Be sure to run the command from the profile from which you wish to gather data. \n\n\nGeneral collection \nThe \"General\" collection gathers the following information: * Profile logs directory (profile_root/logs). The collected files include all of the server log files and trace under this profile directory. \n * The results of the versionInfo-maintenancePackages command. \n * (Optionally) The profile config directory (profile_root/config). This directory is only collected when the -config=yes option is used.\n\n\nNote: The limitation with this collection is that it does not gather log files and trace if it goes to a custom directory outside of the Profile logs directory. It is not recommended that you change the log file locations from the default as it makes it more difficult for other people to find them. \n\nInstall collection\nThe \"Install\" collection gathers the following information that is listed in the Collect troubleshooting data for installation or upgrade problems with IBM Business Process Manager products [http://www.ibm.com/support/docview.wss?uid=swg21506937] document: \n\n * Any temporary launchpad log files. \n * Installation Manager Data directory \n * The results of the versionInfo -maintenancePackages command \n * Installation logs directory \n * Profile logs directory \n * Database upgrade script log files \n * Various configuration files that are related to the installation process\n\n\n\n\nJVM Dump collection The \"Dump\" collection type triggers various JVM dumps on a target server within a profile prior to gathering the general collection and generated dumps. \n\nWith the provided server connection options, the command will connect to the server using the soapport to make a wsadmin connection with the user and password. Depending on the dump type, it will trigger various JVM dumps until the count amount is reached. The dumps are triggered a set number of seconds apart based on the interval that is set. \n\nThe collection will gather the general collection files like /logs and version information in addition to the dump files like Javacores, heap dumps and system dump .zip files. \n\n * Thread - This type will trigger Javacores or thread dumps to be produced for the JVM. \n * Heap - This type will trigger heap dumps to be generated. \n * System - This type will trigger system dumps to be generated. It will also run JExtract on the dump prior to the upload, which can take some time depending on the heap size. \n\n\n\nCommon usage The following list provides some common usage scenarios for this command: \n\n * After an issue occurs, use the basic bpmdc command to compress the log files for the profile into a .zip file. \n * Recreate your issue after setting a trace string using the administrative console [http://pic.dhe.ibm.com/infocenter/wasinfo/v8r0/topic/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/ttrb_entrrs.html] or wsadmin [http://pic.dhe.ibm.com/infocenter/wasinfo/v8r0/topic/com.ibm.websphere.nd.multiplatform.doc/info/ae/ae/txml_troubleshooting.html]. \n Then, run the bpmdc command to collect the log files and send them to IBM. \n * After opening a PMR, use bpmdc-PMR=PMRnumber-uploadToIBM=yes with the most relevant type options to upload data. \n * IBM Support provides a specific command or set of commands to run for your environment that gets the needed data. \n * IBM Support provides a traces string that needs to be gathered with the commands. With trace enabled, you recreate the issue or wait for a reoccurrence before running the provided commands to gather and upload the data to IBM.\n\nRELATED INFORMATION\n A simplified Chinese translation is available [http://www.ibm.com/support/docview.wss?uid=swg21644209]\n\n\n \n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard General AIX, Linux, Linux zSeries, Solaris, Windows 8.5 Business Integration IBM Business Process Manager Express General Linux, Linux zSeries, Windows 8.5 \nPRODUCT ALIAS/SYNONYM\n BPM"
}
] |
DEV_Q243 | Using cobol copybooks
Sometimes, there will be errors/fields missing in typetree, while importing cobol copybooks. Is there any format for copybooks(specifically to be used in wtx), that we need to follow? | Some files are not correctly overwritten / modified during the upgrade. | false | [
{
"filename": "swg21684407.txt",
"text": "Title: IBM COBOL Copybook importer is missing in WTX Design Studio 8.4.1.1 if installed over 8.4.1.0 - United States\n\nText:\n TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n When installing IBM WebSphere Transformation Extender (WTX) Design Studio 8.4.1.1 on the Windows platform over the top of an IBM WTX 8.4.1.0 installation, the COBOL Copybook importer may be missing after the upgrade. \n\nSYMPTOM\nThe COBOL Copybook importer option no longer appears in the list of available importers.\n\n\nCAUSE\nSome files are not correctly overwritten / modified during the upgrade.\n\nENVIRONMENT\nIBM WebSphere Transformation Extender 8.4.1.1 Design Studio on Windows\n\nRESOLVING THE PROBLEM\nInstall WTX Design Studio 8.4.1.1 in an empty directory, and then perform any installation customization."
}
] |
DEV_Q244 | How to clear Errors Found in crm_mon
How to clear Errors Found in crm_mon | The following steps can be used to clear each failed resource using cib_tool.pl.
[root@system pts]# /opt/nz-hwsupport/pts/cib_tools.pl
heartbeat is running on ha1
heartbeat is running on ha2
No split brain detected on ha1
No split brain detected on ha2
CRM running on ha1
CRM running on ha2 | false | [
{
"filename": "swg21694876.txt",
"text": "Title: IBM Errors Found in crm_mon - PureData System for Analytics - United States\n\nText:\nfencing route; crm_mon; failed resources; netezza TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Failed resources are found when checking the cluster status using crm_mon. \n\nRESOLVING THE PROBLEM\nThe following steps can be used to clear each failed resource using cib_tool.pl. \n\n[root@system pts]# /opt/nz-hwsupport/pts/cib_tools.pl\nheartbeat is running on ha1\nheartbeat is running on ha2\nNo split brain detected on ha1\nNo split brain detected on ha2\nCRM running on ha1\nCRM running on ha2\n\n\n\n\nCIB tools\n\n============\nLast updated: Fri Jan 16 18:32:06 2015\nCurrent DC: system (487fb699-c9d5-4dfc-af3c-8358070c151a)\n2 Nodes configured.\n3 Resources configured.\n============\n\nNode: system2 (e3c03746-26c0-4e7e-9e10-c654c1117c18): online\nNode: system (487fb699-c9d5-4dfc-af3c-8358070c151a): online\n\nResource Group: nps\ndrbd_exphome_device (heartbeat:drbddisk): Started system\ndrbd_nz_device (heartbeat:drbddisk): Started system\nexphome_filesystem (heartbeat::ocf:Filesystem): Started system\nnz_filesystem (heartbeat::ocf:Filesystem): Started system\nfabric_ip (heartbeat::ocf:IPaddr): Started system\nwall_ip (heartbeat::ocf:IPaddr): Started system\nnz_dnsmasq (lsb:nz_dnsmasq): Started system\nnzinit (lsb:nzinit): Started system\n\nFailed actions:\nfencing_route_to_ha2_start_0 (node=system, call=29, rc=1): Error\nfencing_route_to_ha1_start_0 (node=system2, call=15, rc=1): Error\n\nFailed resources are detected\nOptions to choose from:\n\n1: Add addtional mount\n2: Add virtual ip\n3: Disable stonith\n4: Enable stonith\n5: Clear Failed resource\n6: Delete a Resource\n7: Display Resources\n\ne: Exit\n\nChoose an option:5\n\n\n============\nLast updated: Fri Jan 16 18:32:15 2015\nCurrent DC: system (487fb699-c9d5-4dfc-af3c-8358070c151a)\n2 Nodes configured.\n3 Resources configured.\n============\n\nNode: system2 (e3c03746-26c0-4e7e-9e10-c654c1117c18): online\nNode: system (487fb699-c9d5-4dfc-af3c-8358070c151a): online\n\nResource Group: nps\ndrbd_exphome_device (heartbeat:drbddisk): Started system\ndrbd_nz_device (heartbeat:drbddisk): Started system\nexphome_filesystem (heartbeat::ocf:Filesystem): Started system\nnz_filesystem (heartbeat::ocf:Filesystem): Started system\nfabric_ip (heartbeat::ocf:IPaddr): Started system\nwall_ip (heartbeat::ocf:IPaddr): Started system\nnz_dnsmasq (lsb:nz_dnsmasq): Started system\nnzinit (lsb:nzinit): Started system\n\nFailed actions:\nfencing_route_to_ha2_start_0 (node=system, call=29, rc=1): Error\nfencing_route_to_ha1_start_0 (node=system2, call=15, rc=1): Error\n\nFailed resources are detected\nFailed resources that can be cleared:\n\n0. fencing_route_to_ha2_start_0 (node=system, call=29, rc=1): Error\n1. fencing_route_to_ha1_start_0 (node=system2, call=15, rc=1): Error\nSelect a resource to clear(Input number next to resource to select or\npress enter to return):0\ncrm_resource[11082]: 2015/01/16_18:32:21 info: Invoked: crm_resource -r\nfencing_route_to_ha2 -C -H system\n\n\nResource Cleared Succesfully!\n\nCIB tools\n\n============\nLast updated: Fri Jan 16 18:32:23 2015\nCurrent DC: system (487fb699-c9d5-4dfc-af3c-8358070c151a)\n2 Nodes configured.\n3 Resources configured.\n============\n\nNode: system2 (e3c03746-26c0-4e7e-9e10-c654c1117c18): online\nNode: system (487fb699-c9d5-4dfc-af3c-8358070c151a): online\n\nResource Group: nps\ndrbd_exphome_device (heartbeat:drbddisk): Started system\ndrbd_nz_device (heartbeat:drbddisk): Started system\nexphome_filesystem (heartbeat::ocf:Filesystem): Started system\nnz_filesystem (heartbeat::ocf:Filesystem): Started system\nfabric_ip (heartbeat::ocf:IPaddr): Started system\nwall_ip (heartbeat::ocf:IPaddr): Started system\nnz_dnsmasq (lsb:nz_dnsmasq): Started system\nnzinit (lsb:nzinit): Started system\nfencing_route_to_ha2 (stonith:apcmastersnmp): Started system\n\nFailed actions:\nfencing_route_to_ha1_start_0 (node=system2, call=15, rc=1): Error\n\nFailed resources are detected\nOptions to choose from:\n\n1: Add addtional mount\n2: Add virtual ip\n3: Disable stonith\n4: Enable stonith\n5: Clear Failed resource\n6: Delete a Resource\n7: Display Resources\n\ne: Exit\n\nChoose an option:5\n\n\n============\nLast updated: Fri Jan 16 18:32:33 2015\nCurrent DC: system (487fb699-c9d5-4dfc-af3c-8358070c151a)\n2 Nodes configured.\n3 Resources configured.\n============\n\nNode: system2 (e3c03746-26c0-4e7e-9e10-c654c1117c18): online\nNode: system (487fb699-c9d5-4dfc-af3c-8358070c151a): online\n\nResource Group: nps\ndrbd_exphome_device (heartbeat:drbddisk): Started system\ndrbd_nz_device (heartbeat:drbddisk): Started system\nexphome_filesystem (heartbeat::ocf:Filesystem): Started system\nnz_filesystem (heartbeat::ocf:Filesystem): Started system\nfabric_ip (heartbeat::ocf:IPaddr): Started system\nwall_ip (heartbeat::ocf:IPaddr): Started system\nnz_dnsmasq (lsb:nz_dnsmasq): Started system\nnzinit (lsb:nzinit): Started system\nfencing_route_to_ha2 (stonith:apcmastersnmp): Started system\n\nFailed actions:\nfencing_route_to_ha1_start_0 (node=system2, call=15, rc=1): Error\n\nFailed resources are detected\nFailed resources that can be cleared:\n\n0. fencing_route_to_ha1_start_0 (node=system2, call=15, rc=1): Error\nSelect a resource to clear(Input number next to resource to select or\npress enter to return):0\ncrm_resource[17386]: 2015/01/16_18:32:37 info: Invoked: crm_resource -r\nfencing_route_to_ha1 -C -H system2\n\n\nResource Cleared Succesfully!\n\nCIB tools\n\n============\nLast updated: Fri Jan 16 18:32:39 2015\nCurrent DC: system (487fb699-c9d5-4dfc-af3c-8358070c151a)\n2 Nodes configured.\n3 Resources configured.\n============\n\nNode: system2 (e3c03746-26c0-4e7e-9e10-c654c1117c18): online\nNode: system (487fb699-c9d5-4dfc-af3c-8358070c151a): online\n\nResource Group: nps\ndrbd_exphome_device (heartbeat:drbddisk): Started system\ndrbd_nz_device (heartbeat:drbddisk): Started system\nexphome_filesystem (heartbeat::ocf:Filesystem): Started system\nnz_filesystem (heartbeat::ocf:Filesystem): Started system\nfabric_ip (heartbeat::ocf:IPaddr): Started system\nwall_ip (heartbeat::ocf:IPaddr): Started system\nnz_dnsmasq (lsb:nz_dnsmasq): Started system\nnzinit (lsb:nzinit): Started system\nfencing_route_to_ha2 (stonith:apcmastersnmp): Started system\n\nNo failed resources"
}
] |
DEV_Q245 | Problem with XMLLIB->VALIDATEEX during XML Validation
I am using XMLLIB VALIDATEXX in WTX 8.3.0.5 for XML Validations and it is running fine on Windows.
When deployed same code on zos map is executing in loop(output card having rule with xmllib method call is not completing)
Please suggest.Thanks | Add the XML toolkit xml4c library directory to the LIBPATH environment variable.
Example:
export LIBPATH=$LIBPATH:/usr/lpp/ixm/xslt4c-1_11/lib/ | false | [
{
"filename": "swg21988389.txt",
"text": "Title: IBM Map does not complete when using xmllib functions on z/OS - United States\n\nText:\n TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Transformation Extender map does not complete when using xmllib functions on z/OS.\n\nExample map rule using xmllib function:\n\n=NUMBERTOTEXT( xmllib->VALIDATEEX( \"ipo.in.xml\", \"urn:hl7-org:v3 http://www.example.com/IPO [http://www.example.com/IPO] ipo.xsd\", \"numtotext.log\" ) )\n\n\nSYMPTOM\nMap execution is incomplete and JOBLOG reports the following error:\n\n1CEE3501S The module libxslt4c.1_11_0q.dll was not found.\n\n\nCAUSE\nThe XML toolkit xml4c library directory is missing from LIBPATH environment variable.\n\n\nRESOLVING THE PROBLEM\nAdd the XML toolkit xml4c library directory to the LIBPATH environment variable.\n\nExample:\n\nexport LIBPATH=$LIBPATH:/usr/lpp/ixm/xslt4c-1_11/lib/"
}
] |
DEV_Q246 | What is the latest version of the Log File Agent?
What is the latest version of the Log File Agent? | - | true | [] |
DEV_Q247 | IID 8.5.7 failed to start due to "Java was started but returned exit code=-805306369"
We have installed new IID 8.5.7 on Windows 7 on VMware. The installation was successed. However, IID failed to launch always. The dialog shows "Java was started but returned exit code=-805306369". The IID log shows BundleStatusException. How do we resolve this? | - | true | [] |
DEV_Q248 | missing VM manager data
we are missing VM manager data for 13 servers. error: invalid credentials - suspended. there are no recent changes done for the ID/pwd.
please suggest the action need to be taken.
1039699
| - | true | [] |
DEV_Q249 | Help with Security Bulletin: IBM WebSphere MQ Administration command could cause denial of service (CVE-2016-8971)
I need to understand details regarding Security Bulletin: IBM WebSphere MQ Administration command could cause denial of service (CVE-2016-8971). Where can I find this information?
| CVEID: CVE-2016-8971 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-8971]
DESCRIPTION: IBM MQ could allow an authenticated user with queue manager permissions to cause a segmentation fault. This would result in the machine needing to be rebooted to resume normal operations.
CVSS Base Score: 5.3
CVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/118862 [https://exchange.xforce.ibmcloud.com/vulnerabilities/118862] for the current score
CVSS Environmental Score*: Undefined
CVSS Vector: (CVSS:3.0/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:N/A:H) | false | [
{
"filename": "swg21998663.txt",
"text": "Title: IBM Security Bulletin: IBM MQ administration command could cause denial of service (CVE-2016-8971) - United States\n\nText:\n SECURITY BULLETIN\n\nSUMMARY\n An administration command can cause IBM MQ to access an invalid memory address, leading to a segmentation failure and causing the queue manager to become unresponsive. \n\nVULNERABILITY DETAILS\nCVEID: CVE-2016-8971 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2016-8971]\nDESCRIPTION: IBM MQ could allow an authenticated user with queue manager permissions to cause a segmentation fault. This would result in the machine needing to be rebooted to resume normal operations.\nCVSS Base Score: 5.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/118862 [https://exchange.xforce.ibmcloud.com/vulnerabilities/118862] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:N/A:H) \n\nAFFECTED PRODUCTS AND VERSIONS\nIBM MQ V9.0 Long Term Support Release \n\nIBM MQ V9.0.0.0 only. \n\nIBM MQ V8.0 \n\nIBM MQ V8.0.0.0 - V8.0.0.5 maintenance levels.\n\nREMEDIATION/FIXES\nIBM MQ V9.0 Long Term Support Release \n\nApply 9.0.0.1 [https://www-945.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=9.0.0.1&platform=All&function=all&useReleaseAsTarget=true] maintenance level. \n\nIBM MQ V8.0 \n\nApply 8.0.0.6 [http://www-01.ibm.com/support/docview.wss?uid=swg21995100] maintenance level.\n\nWORKAROUNDS AND MITIGATIONS\nNone.\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nIMPORTANT NOTE\n IBM strongly suggests that all System z customers be subscribed to the System z Security Portal to receive the latest critical System z security and integrity service. If you are not subscribed, see the instructions on the System z Security web site [http://www.ibm.com/systems/z/solutions/security_subintegrity.html]. Security and integrity APARs and associated fixes will be posted to this portal. IBM suggests reviewing the CVSS scores and applying all security or integrity fixes as soon as possible to minimize any potential risk. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] \n\nRELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] \nIBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] \n\nCHANGE HISTORY\n 20 February 2017: Original version published.\n23 February 2017: Minor corrections to wording.\n21 June 2017: Add 9.0 LTS applicability \n\n*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin. \n\nDISCLAIMER\nAccording to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an \"industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response.\" IBM PROVIDES THE CVSS SCORES \"AS IS\" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY. \n\nRELATED INFORMATION\n A Japanese translation is available [http://www.ibm.com/support/docview.wss?uid=swg21999232]"
}
] |
DEV_Q250 | Help with Security Bulletin: IIB is affected by Node.js security vulnerability ( CVE-2017-1000381 and CVE-2017-11499 )
I need to understand details regarding Security Bulletin: IBM Integration Bus is affected by Node.js security vulnerability ( CVE-2017-1000381 and CVE-2017-11499 ). Where can I find this information? | - | true | [] |
DEV_Q251 | MQ jobs and some user jobs are in semaphore wait (SEMW) status
After upgrading WMQ on IBM i, MQ jobs and some user jobs are in a semaphore wait (SEMW) status. I've tried to end and restart MQ, performed cold start, delete and rebuild MQ system with no luck. Where do I need to look?
| - | true | [] |
DEV_Q252 | How to resolve the StaleConnectionException in WebSphere Application Server?
I see this exception in WebSphere Application Server J2c and RRA traces:
WSRdbManagedC > preTestConnection Entry WSRdbManagedConnectionImpl@51a507f2 query: SELECT 1 FROM DUAL WSRdbManagedC 3 Exception java.sql.SQLException: ORA-02396: exceeded maximum idle time, please connect again DSRA0010E: SQL State = 61000, Error Code = 2,396 at oracle.jdbc.driver.T4CTTIoer.processError(T4CTTIoer.java:440) at
...
Entry java.sql.SQLException: ORA-01012: not logged on ..... OracleDataSto < findMappingClass return Exit class com.ibm.websphere.ce.cm.StaleConnectionException | - | true | [] |
DEV_Q253 | Want to find out if Microsoft Edge is supported with ICC?
Want to find out Microsoft Edge is supported with ICC? | Microsoft Edge is supported starting with IBM Content Collector 4.0.1 Fix Pack 2. | false | [
{
"filename": "swg27042658.txt",
"text": "Title: IBM Prerequisites for IBM Content Collector Version 4.0.1 - United States\n\nText:\n PRODUCT DOCUMENTATION\n\nABSTRACT\n This document details the system requirements for IBM Content Collector Version 4.0.1. \n\nCONTENT\n \n\nAlways up-to-date system requirement reports can be dynamically generated by using the Software Product Compatibility Reports (SPCR) tool [http://www-969.ibm.com/software/reports/compatibility/clarity/index.html]. \n\nFrom the Content Collector product tabs below you can select detailed system requirement reports for different contexts (by Operating System, by component). Note that clicking a link will always generate a new, up-to-date report.\n\nImportant:\nBecause other products frequently ship fixes, updates, and new releases, testing every configuration is not possible. In general, you can install and run with updates to supported products if those updates are forward compatible.\n\nAlways check for the latest IBM Content Collector security bulletins in the IBM Support Portal and make sure to have the required fixes applied.\n\nPRODUCT REQUIREMENTS FOR IBM CONTENT COLLECTOR\n * All versions [http://www.ibm.com/support/docview.wss?uid=swg27040212] \n * Version 4.0.1- selected tab, \n\n * HARDWARE REQUIREMENTS\n \n * Content Collector server\n * Client workstations\n * SOFTWARE PREREQUISITES\n \n * Operating system and software\n * Web application server\n * COLLECTION SOURCE SYSTEMS\n \n * Lotus Domino\n * Microsoft Exchange\n * SMTP email\n * Microsoft SharePoint\n * IBM Connections\n * File system\n\n * ARCHIVE SYSTEMS\n \n * IBM Content Manager\n * IBM FileNet P8\n * LEGACY RESTORE\n \n * Legacy restore\n * RETENTION POLICY DISTRIBUTION SUPPORT\n \n * Retention Policy Distribution Support\n * OPTIONAL SOFTWARE\n \n * Optional software\n\n\n\n\n\nIBM CONTENT COLLECTOR PRODUCTS\n * Content Collector for Email\n\n * Content Collector for File Systems\n\n * Content Collector for IBM Connections\n\n * Content Collector for Microsoft SharePoint\n\n\n\n\n\nLegend \n\nx86 Intel 32-bit processors, including IBM System x, eServer xSeries, and BladeCenter servers X86-64 64-bit AMD Opteron (AMD64) and Intel Xeon (EM64T) processors, including IBM System x and BladeCenter servers \n\nHARDWARE REQUIREMENTS\nIBM CONTENT COLLECTOR SERVER\nThe following table contains the minimum and the recommended hardware requirements for the server where IBM Content Collector is installed.\n\n \n\nHardware requirements Minimum Recommended Processor 2 dual-core processors\nx86 or x86-64 2 six-core processors\nx86 or x86-64 Processor speed 2.5 GHz > 3 GHz System memory (RAM) 4 GB 8 GB Hard disk Hard drive with sufficient capacity 2 enterprise class hard drives with 10000 RPM or better Disk space For IBM Content Collector program package, prerequisite software, temporary data, and log information 150 GB > 150 GB For each IBM Content Collector server that is intended to run an SMTP Receiver instance 750 GB redundant storage\n\nIf multiple Content Collector servers are deployed in a scale-out setup to archive documents from SMTP email systems, this storage must be on a fast NAS device and shared between all Content Collector servers. 1 TB redundant storage For IBM Connections archiving 10 GB redundant storage\n\nIf multiple Content Collector servers are deployed in a scale-out setup to archive IBM Connections documents, this storage must be on a fast NAS device and shared between all Content Collector servers. > 10 GB Supported virtualization environments for IBM Content Collector are VMware ESX and ESXi 4, 5, and 5.1 and Microsoft HyperV Server 2008, 2008 R2, and 2012.\n\nBack to top\n\nCLIENT WORKSTATIONS\nThe hardware capacity of connected client workstations must be sufficient to run the supported client applications:\n\n * Lotus Notes or Lotus iNotes\n * Microsoft Outlook or Outlook Web App\n\nIn addition, the minimum hardware requirements for mobile support are contained in the following form(OWA Extension mobile support on iPhone and iPad, iNotes Extension mobile support on iPad only) starting with IBM Content Collector 4.0.1 Fix Pack 2 \n\n \n\nHardware iOS Capacity iPad mini 9.x 16GB iPad with Retina 9.x 16GB iPhone 6 9.x 16GB For more information, see the client software documentation.\n\nBack to top\n\n\n\nSOFTWARE PREREQUISITES\nPREREQUISITES FOR THE IBM CONTENT COLLECTOR SERVER\nThe following section describes the operating system and other software that is required on the system where IBM Content Collector Server is installed.\n\nOPERATING SYSTEM\nIBM Content Collector can be installed on servers with one of the following operating systems:\n\nOperating systems Editions Architectures Fixes Windows Server 2008 * Standard Edition \n * Enterprise Edition\n\n * 32-bit (x86) \n * 64-bit (x86-64)\n\nService Pack 2 Windows Server 2008 R2 * Standard Edition \n * Enterprise Edition\n\n * 64-bit (x86-64)\n\nService Pack 1 Windows Server 2012 * Datacenter Edition \n * Standard Edition\n\n * 64-bit (x86-64)\n\n[/support/docview.wss?uid=swg27042658&aid=1] Windows Server 2012 R2 * Datacenter Edition \n * Standard Edition\n\n * 64-bit (x86-64)\n\n[/support/docview.wss?uid=swg27042658&aid=1] Windows Server 2016 * Datacenter Edition \n * Standard Edition\n\n * 64-bit (x86-64)\n\n[/support/docview.wss?uid=swg27042658&aid=1] IBM Content Collector does not support Server Core and Nano server installations. Note that if IBM Content Collector is installed on Windows Server 2012 R2, you can use only IBM Content Manager Enterprise Edition V8.5 as an IBM Content Manager target repository.\n\n\nREQUIRED SOFTWARE\nThe following software must be installed on the server where IBM Content Collector is installed.\nImportant: \n\n * On a 64-bit operating system, IBM Content Collector Server runs in 32-bit compatibility mode. Therefore, IBM Content Collector Server requires the 32-bit version of all software prerequisites. \n * For performance reasons, do not colocate the IBM Content Collector Server and the archive system on one server in a production environment. This setup can be used for testing or demonstration purposes, but it is not officially supported.\n\nSoftware Required for which scenarios Notes DB2 Information Integrator for Content Required for IBM Content Manager V8.4 repositories See IBM Content Manager. IBM Content Manager V8 API Required for IBM Content Manager V8.5 repositories See IBM Content Manager. FileNet Content Engine .NET and Java clients Required for IBM FileNet P8 repositories See IBM FileNet P8. IBM FileNet IDM Desktop 4.0.x Required for IBM FileNet Image Services repositories [/support/docview.wss?uid=swg27042658&aid=1] Microsoft .NET Framework 4.0 or 4.5 Always required When using Microsoft .NET version 4.5 on a Windows Server 2008 or Windows Server 2008 R2 operating system, Microsoft .NET Framework 4.5.1 is required. Lotus Domino 8.5.0 server with the latest fix pack \nLotus Domino 8.5.3 FP6 server\nLotus Domino 8.5.4 server\nIBM Domino 9.0 or 9.0.1 FP2 server\nIBM Domino 9.0.1 FP4 server\nIBM Domino 9.0.1 FP5 server\nIBM Domino 9.0.1 FP6 server\nIBM Domino 9.0.1 FP7 server\nIBM Domino 9.0.1 FP8 server Required if you want to archive Lotus Notes documents The Lotus Domino server provides a Lotus Notes API for processing Lotus Notes documents. Microsoft Outlook 2007 Service Pack 3 (or later)\nMicrosoft Outlook 2010 Service Pack 1 (or later)\nMicrosoft Outlook 2013\nMicrosoft Outlook 2016 Required if you want to archive email from Microsoft Exchange servers The Microsoft Outlook client provides the Messaging API (MAPI) for email processing. Microsoft Windows DST update KB 955839 [http://support.microsoft.com/kb/955839] Always required [/support/docview.wss?uid=swg27042658&aid=1] Microsoft Windows Server 2008 R2 SP1 hotfix KB 2732673 [http://support.microsoft.com/kb/2732673]\nMicrosoft Windows Server 2008 R2 SP1 hotfix KB 2728738 [http://support.microsoft.com/kb/2728738]\nMicrosoft Windows Server 2008 R2 SP1 hotfix KB 2831013 [http://support.microsoft.com/kb/2831013]\nMicrosoft Windows Server 2008 R2 hotfix KB 2831154 [http://support.microsoft.com/kb/2831154] Required if the File System Connector is used [/support/docview.wss?uid=swg27042658&aid=1] Back to top\n\nWEB SERVER APPLICATIONS\nIBM WEBSPHERE APPLICATION SERVER\nIBM Content Collector requires IBM WebSphere Application Server to run the Configuration Web Service and to perform search and restore operations. Typically, there is no need to check for compatible versions because IBM Content Collector comes with an embedded version of WebSphere Application Server Version 8.0.\n\nHowever, you can deploy some of the IBM Content Collector web applications to an external web application server. IBM Content Collector supports the base edition of IBM WebSphere Application Server for AIX, Linux, and Windows. The Network Deployment edition is not supported. Always install the latest fix pack. The following versions are supported: \n\n * 8.0.0.13 \n * 8.5\n\nIf you use an external web application server, make sure that the following prerequisites that are required for IBM Content Collector Server are also installed on the separate web application server: \n\n * Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package \n * Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package ATL Security Update \n * Microsoft Visual C++ 2010 Service Pack 1 Redistributable Package \n\nHow to get: \n\nYou can purchase IBM WebSphere Application Server from the following website: WebSphere Application Server [http://www.ibm.com/support/docview.wss?uid=swg27024129]\n\nIBM CONTENT COLLECTOR WEB APPLICATION BROWSERS\nThe IBM Content Collector web applications support the following browsers: \n\nBrowsers Versions Mozilla Firefox * 14 \n * 17 or 24 Extended Support Release (ESR) \n * 24 \n * 28 \n * 31 Extended Support Release (ESR) \n * 32 \n * 33 \n * 34 \n * 35\n\nMicrosoft Internet Explorer * 8 \n * 9 \n * 10 \n * 11\n\nMicrosoft Edge * 20\n\nChrome * 60\n\nMicrosoft Edge is supported starting with IBM Content Collector 4.0.1 Fix Pack 2. \n\nHow to get: \n\nYou can obtain Mozilla Firefox from www.mozilla.com [http://www.mozilla.com] and Microsoft Internet Explorer from www.microsoft.com [http://www.microsoft.com].\n\nBack to top\n\n\n\nCOLLECTION SOURCE SYSTEMS\nLOTUS DOMINO\nSERVER AND CLIENTS\nThe following table describes the supported versions of Lotus Domino for Domino mail servers and the supported versions of Lotus Notes for Notes mail clients:\n\nServer software Client software Other software requirements Notes * Lotus Domino 8.5.0 \n * Lotus Domino 8.5.1 \n * Lotus Domino 8.5.2 \n * Lotus Domino 8.5.3 FP6 \n * Domino 9.0 \n * Domino 9.0.1 FP2 \n * Domino 9.0.1 FP4 \n * Domino 9.0.1 FP5 \n * Domino 9.0.1 FP6 \n * Domino 9.0.1 FP7 \n * Domino 9.0.1 FP8\n\n * Lotus Notes 8.5.0 \n * Lotus Notes 8.5.1 \n * Lotus Notes 8.5.2 \n * Lotus Notes 8.5.3 FP6 \n * Notes 9.0 (along with the Browser plug-in) \n * Notes 9.0.1 (along with the Browser plug-in) \n * Notes 9.0.1 FP2 \n * Notes 9.0.1 FP4 \n * Notes 9.0.1 FP5 \n * Notes 9.0.1 FP6 \n * Notes 9.0.1 FP7 \n * Notes 9.0.1 FP8\n\n * Windows 7 Service Pack 1 (32-bit and 64-bit) \n * Windows 8 Professional Edition \n * Windows 8.1 Professional Edition \n * Mac OS X 10.8.x (32-bit and 64-bit) \n * Mac OS X 10.9.x (32-bit and 64-bit) \n * Windows 10 Professional Edition \n * Windows 10 Enterprise Edition\n\n * Mozilla Firefox 14 \n * Mozilla Firefox 17 or 24 Extended Support Release (ESR) \n * Mozilla Firefox 24 \n * Mozilla Firefox 28 \n * Mozilla Firefox 31 Extended Support Release (ESR) \n * Mozilla Firefox 32 \n * Mozilla Firefox 33 \n * Mozilla Firefox 34 \n * Mozilla Firefox 35 \n * Microsoft Internet Explorer 8 \n * Microsoft Internet Explorer 9 \n * Microsoft Internet Explorer 10 \n * Microsoft Internet Explorer 11 \n * Microsoft Edge\n\nOn Mac OS X, Lotus Notes R8.5.1 Fix Pack 2 or higher is required.\n\nOffline repositories, collecting additional archiving information, and automatic document retrieval is not supported for Lotus Notes clients on Mac OS.\n\nThe Notes 9.0 Browser plug-in provides these Content Collector functions: * Interactive restore \n * Settings \n * Help\n\n * Lotus iNotes 8.5.0 \n * Lotus iNotes 8.5.1 \n * Lotus iNotes 8.5.2 \n * Lotus iNotes 8.5.3 FP6 \n * iNotes 9.0 \n * iNotes 9.0.1 FP2 \n * iNotes 9.0.1 FP4 \n * iNotes 9.0.1 FP5 \n * iNotes 9.0.1 FP6 \n * iNotes 9.0.1 FP7 \n * iNotes 9.0.1 FP8\n\niNotes must have been configured when the Domino server was initially configured. Starting with IBM Content Collector 4.0.1 Fix Pack 6, IBM Lotus Domino/Notes 9.0.1 FP7,FP8 are supported\n\nStarting with IBM Content Collector 4.0.1 Fix Pack 4, IBM Lotus Domino/Notes 9.0.1 FP6 is supported \n\n Starting with IBM Content Collector 4.0.1 Fix Pack 2, IBM Lotus Domino/Notes 9.0.1 FP4, FP5, Mozilla Firefox 35 and Microsoft Edge are supported. IBM Content Collector supports the latest fix packs of the server and client software. \n\nWindows 10 is supported starting with IBM Content Collector 4.0.1 Fix Pack 2.\n\nIf you want to use the IBM Content Collector Offline Repository in Notes, the following packages are required on the workstation that runs the Notes client, depending on the version of IBM Content Collector that was used to enable the Domino template: \n\nContent Collector version used to enable Domino template Required package on client workstation IBM Content Collector 2.2 (or earlier) Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package MFC Security Update [http://www.microsoft.com/en-us/download/details.aspx?id=26347] IBM Content Collector 3.0, 4.0, or 4.0.1 Microsoft Visual C++ 2010 Redistributable Package [http://www.microsoft.com/downloads/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84&displaylang=en&displaylang=en] To use IBM Content Collector Search, Lotus Notes R8.5.1 or later with standard configuration is required. Basic configuration is not supported. \n\nIf you want to use IBM Content Collector Search in Notes against a database without an index, the following packages are required on the workstation that runs the Notes client:\n\n * Microsoft Visual C++ 2010 Redistributable Package [http://www.microsoft.com/downloads/details.aspx?FamilyID=A7B7A05E-6DE6-4D3A-A423-37BF0912DB84&displaylang=en&displaylang=en]\n * Microsoft Security Advisory: Insecure library loading could allow remote code execution [http://support.microsoft.com/kb/2533623] \n\n\n\nHow to get: \n\nYou can purchase Domino from the following website: IBM Domino [http://www.ibm.com/support/docview.wss?uid=swg24033984]\n\nVIRTUALIZATION\nThe following table describes the supported virtualization methods and software versions for running a Lotus Notes client on Citrix:\n\n\nVirtualization Method Required software Virtual desktop Lotus Domino/Lotus Notes 8.5.3 or \nDomino/Notes 9.0 Social Edition\nCitrix XenDesktop 7.0 Domino/Notes 9.0\nCitrix XenDesktop 7.5 or later Application installed on server Lotus Domino/Lotus Notes 8.5.3 or \nDomino/Notes 9.0 Social Edition\nCitrix XenApp 6.5 Application streamed to server Lotus Domino/Lotus Notes 8.5.3 or \nDomino/Notes 9.0 Social Edition\nCitrix XenApp 6.5 Application streamed to client Lotus Domino/Lotus Notes 8.5.1 or \nDomino/Notes 9.0 Basic\nCitrix XenApp 6.5 Hosted application in your datacenter Domino/Notes 9.0 \nCitrix XenDesktop/Citrix XenApp 7.5 or later Local Access App Domino/Notes 9.0 \nCitrix XenDesktop/Citrix XenApp 7.5 or later Microsoft Application Virtualization applications (App-V) Domino/Notes 9.0 \nCitrix XenDesktop/Citrix XenApp 7.5 or later For the virtualization method application streamed to client, the following restriction applies:\n\n * Automatic client document retrieval does not work in the standard configuration of Notes client version 8.5, 8.5.3, or 9.\n\n \n\n\nBack to top\n\nMICROSOFT EXCHANGE\nSERVER\nThe following table describes the supported versions of Microsoft Exchange Server:\n\nServer software Notes * Microsoft Exchange Server 2007 Standard and Enterprise Edition with Service Pack 3 Update Rollup 11 \n * Microsoft Exchange Server 2010 Standard and Enterprise Edition with Service Pack 2 Update Rollup 4 or Service Pack 3 \n * Microsoft Exchange Server 2013 Standard and Enterprise Edition with Service Pack 1 (KB2860242 [http://support.microsoft.com/kb/2860242]) \n * Microsoft Exchange Server 2016 Standard and Enterprise Edition \n\nYou must not install Microsoft Exchange Server on the IBM Content Collector server. How to get:\nYou can purchase Microsoft Exchange Server from www.microsoft.com [http://www.microsoft.com].\n\nOUTLOOK EXTENSION\nBefore you add the IBM Content Collector Outlook Extension to a client workstation, ensure that the required software is installed on that workstation: \n\nOperating system Client application Other software requirements Notes * Windows 7 Professional Service Pack 1 \n * Windows 7 Ultimate Service Pack 1 \n * Windows 7 Enterprise Service Pack 1 \n * Windows 8 Professional Edition \n * Windows 8.1 Professional Edition \n * Windows 10 Professional Edition \n * Windows 10 Enterprise Edition\n\n * Microsoft Outlook 2007 Service Pack 3 \n * Microsoft Outlook 2010 Service Pack 2 \n * Microsoft Outlook 2013 \n * Microsoft Outlook 2016\n\n * .NET Framework 4.5 (or later)\n\nYou can install the IBM Content Collector Outlook Extension irrespective of the language in which Outlook is installed.\n\nAn Outlook logon profile containing the parameters for the connection to the Exchange server must exist.\n\nThere are different Outlook extension installable to be used with 32-Bit and 64-Bit versions of Microsoft Outlook * Mozilla Firefox 14, 17 or 24 ESR, 24, 28, 31 ESR, 32, 33, 34, or 35 \n * Microsoft Internet Explorer 8, 9, 10, or 11 \n * Microsoft Edge \n * Chrome 60\n\nMicrosoft Outlook 64 Bit version is supported starting with IBM Content Collector 4.0.1 Fix Pack 8 with Outlook Extension (64-bit) installable.\n\nWindows 10, Microsoft Edge and Microsoft Outlook 2016 are supported starting with IBM Content Collector 4.0.1 Fix Pack 2.\n\nChrome browser is supported starting with IBM Content Collector 4.0.1 Fix Pack 6\n\nVIRTUALIZATION\nThe following table describes the supported virtualization methods and software versions for running Outlook Extension on Citrix:\n\n\nVirtualization Method Required software Virtual desktop Microsoft Outlook 2010\nCitrix XenDesktop 7.5 or later\nMicrosoft Outlook 2013\nCitrix XenDesktop 7.6 or later Hosted application in your datacenter Microsoft Outlook 2010\nCitrix XenDesktop/Citrix XenApp 7.5 or later\nMicrosoft Outlook 2013\nCitrix XenDesktop/Citrix XenApp 7.6 or later Local Access App Microsoft Outlook 2010\nCitrix XenDesktop/Citrix XenApp 7.5 or later\nMicrosoft Outlook 2013\nCitrix XenDesktop/Citrix XenApp 7.6 or later Microsoft Application Virtualization applications (App-V) Microsoft Outlook 2010\nCitrix XenDesktop/Citrix XenApp 7.5 or later\nMicrosoft Outlook 2013\nCitrix XenDesktop/Citrix XenApp 7.6 or later \n\n\nOUTLOOK WEB APP (OWA)\n Outlook Web App (OWA) Extension\n\nTo install the IBM Content Collector Outlook Web App Extension on the Exchange server, the following requirements must be met: \n\nExchange Server version (required) Other software requirements Notes * Microsoft Exchange Server 2007 Service Pack 3 (or later) \n * Microsoft Exchange Server 2010 SP2 \n * Microsoft Exchange Server 2013 SP1 \n * Microsoft Exchange Server 2016 \n\n.NET Framework 4.5 Full Profile (or later) The OWA Extension must be installed on the Exchange Server that has the Client Access Server (CAS) role. Outlook Web App (OWA) Service\n\nApart from the Outlook Web App Extension that is installed on the Exchange server, the Outlook Web App Service is installed on top of a Microsoft Internet Information Service (IIS) Server. The following table lists the operating system and other requirements for the OWA Service.\n\n \n\nExchange Server version Operating system for the Outlook Web App Service (required) Other software requirements * Microsoft Exchange Server 2007 Service Pack 3 (or later) \n * Microsoft Exchange Server 2010 SP2\n\n * Windows Server 2008 Service Pack 2 \n * Windows Server 2008 R2 Service Pack 1\n\n * Microsoft IIS Server 6 or 7 \n * .NET Framework 4.5\n\n * Microsoft Exchange Server 2013 SP1\n\n * Windows Server 2008 R2 Service Pack 1 \n * Windows Server 2012 R2\n\n * Microsoft IIS Server 7.5 (or later)\n\n * Microsoft Exchange Server 2016 \n\n * Windows Server 2012 \n * Windows Server 2012 R2\n\n * .NET Framework 4.5.2\n\nIn the Internet Information Service (IIS) Manager: \n\n * Set the Web Service Extension ASP.NET V4.5 to Allowed. \n * Set the identity of the application pool where the OWA service resides to NetworkService. \n * Set the .NET Framework version to v4.5 \n * Disable the forms authentication method for the OWA Service (afuowa) after the installation. IBM Content Collector OWA Service does not support forms authentication in Microsoft IIS 7.0. \n\n\nHow to get: \n\nYou can purchase Microsoft IIS Server and .NET Framework from www.microsoft.com [http://www.microsoft.com].\n\n\nOutlook Web App (OWA) client \n\nTo be able to use the Outlook Web App functions, clients require the following software on their workstations: \n\n \n\nExchange Server version Software prerequisites for OWA clients * Microsoft Exchange Server 2007 Service Pack 3 (or later) \n * Microsoft Exchange Server 2010 SP2\n\n * .NET Framework 2.0 (or later) \n * Microsoft Internet Explorer 8, 9, or 10\n\n * Microsoft Exchange Server 2013 SP1\n\n * Microsoft Internet Explorer 9, 10 or 11 \n * Google Chrome 13 \n * Microsoft Edge\n\n * Microsoft Exchange Server 2016 \n\n * Microsoft Internet Explorer 10 or 11 \n * Microsoft Edge\n\nThe following restrictions apply: \n\n * IBM Content Collector OWA support does not work with if the option \"Use the blind and low vision experience\" in the OWA settings is used. \n * IBM Content Collector OWA support works only with OWA Premium Mode. \n * IBM Content Collector OWA support on Exchange 2010 supports only the Internet Explorer browser and not Apple Safari, Mozilla Firefox, and so on although Microsoft OWA 2010 supports other browsers. \n * IBM Content Collector OWA support on Exchange 2013 supports the Google Chrome browser in Apple Mac OS X 10.9.x (32-bit and 64-bit) \n * Microsoft Edge is supported starting with IBM Content Collector 4.0.1 Fix Pack 2 \n * IBM Content Collector OWA support on Exchange 2016 is supported starting from IBM Content Collector 4.0.1 Fix Pack 3 Back to top\n \n \n \n \n \n\nSMTP EMAIL\nIBM Content Collector can archive SMTP/MIME email. The source mail system requires a specific setup to send all SMTP/MIME email to be processed to IBM Content Collector. \nIn addition to SMTP forwarding for Microsoft Exchange and Lotus Domino, the respective setup has been tested for these mail systems:\n\n\n\nMail system Notes Microsoft Exchange Online See technote 1648828 [http://www.ibm.com/support/docview.wss?uid=swg21648828] for information about how to set up journal forwarding from Microsoft Exchange Online to IBM Content Collector. Google Mail for Business See technote 1648572 [http://www.ibm.com/support/docview.wss?uid=swg21648572] for information about archiving email from Google Mail for Business with IBM Content Collector. \nBack to top\n\nMICROSOFT SHAREPOINT\nThe following table describes the supported versions of Microsoft SharePoint: \n\n \n\nMicrosoft SharePoint Notes Microsoft SharePoint Server 2010 with Service Pack 2 (Standard or Enterprise edition) [/support/docview.wss?uid=swg27042658&aid=1] Microsoft SharePoint Foundation 2010 with Service Pack 2 Microsoft SharePoint Server 2013 with Service Pack 1 (Standard or Enterprise edition) Only functionality that is also provided by Microsoft SharePoint 2010 is supported. Microsoft SharePoint Foundation 2013 with Service Pack 1 Microsoft SharePoint Server 2016 (Standard and Enterprise edition) Only functionality that is also provided by older Microsoft SharePoint servers is supported. \nMicrosoft SharePoint Foundation edition is no longer available in the SharePoint Server 2016 release. As an alternative end users can use 180 days trial for Standard or Enterprise edition.\n\nHow to get:\nYou can purchase Microsoft SharePoint from www.microsoft.com [http://www.microsoft.com].\n\nBack to top\n\nIBM CONNECTIONS\n\nThe following table describes the supported versions of IBM Connections: \n\n \n\nIBM Connections IBM Connections 4.5 Documents from IBM Connections can be archived in the following archive systems: \n\n * IBM Content Manager Enterprise Edition (all supported versions) \n * IBM FileNet P8 Content Engine 5.1 or later with IBM Content Search Services\n\nHow to get: \n\nYou can purchase IBM Connections from the following website: IBM Connections [http://www.ibm.com/support/docview.wss?uid=swg24034473].\n\nBack to top\n\nFILE SYSTEM SUPPORT\nThe following table describes supported file systems. \n\nFile system Notes NTFS V3.1\n\nDepending on the repository capabilities, the maximum supported file size is up to 30 GB.\n\nIBM Content Collector supports Microsoft SMB Protocol versions 1.0, 2.0 and 3.0 for Windows file server ReFS (Windows 2012) Novell Netware V6.5 SP 8 Novell Open Enterprise Server 2 SP3\nNovell Open Enterprise Server 11 Samba V3.3 Services for NFS for Windows 2008, 2008 R2, 2012, 2016 Windows Server 2016 is supported as File System collection source starting with IBM Content Collector 4.0.1 Fix Pack 8\n\nRestriction: If IBM Content Collector is installed on Windows 2008 and you are archiving from Novell file servers, Novell Client 2 SP1 IR 6 or later must be installed. \n\nThe File System Repository Connector also allows for archiving to cloud file systems. \n\n\nBack to top\n\n\n\nARCHIVE SERVERS\nIBM CONTENT MANAGER\nREPOSITORY SOFTWARE\nThe following table describes the supported operating systems and the connector that is required on the IBM Content Collector server: \n\nArchive system (repository software) Operating system Required connector on IBM Content Collector Server Notes IBM Content Manager Enterprise Edition V8.4.2 Fix Pack 3 and V8.4.3 Fix Pack 3\n\nFor the required level of the database management system, see the IBM Content Manager system requirements [http://www.ibm.com/support/docview.wss?uid=swg27036382]. * AIX \n * Linux \n * Windows\n\nIBM Content Manager Version 8 connector The connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3 or V8.4.3 Fix Pack 3. Use the Setup Type Connector.\n\nSupport for IBM Content Manager V8.4 on Linux requires a Linux 32-bit system on an Intel platform or Linux for System z. For details, see the technote Content Manager Enterprise Edition Version 8.4 support for 32-bit / 64-bit for Linux/UNIX/Windows [http://www.ibm.com/support/docview.wss?uid=swg21293849].\n\nImportant: For IBM Content Manager Enterprise Edition V8.4.3, apply the fix that is described in Security Bulletin: Content Manager Enterprise Edition and use of Oracle Outside In Technology Security Vulnerability (CVE-2013-5791, CVE-2013-5763) [http://www.ibm.com/support/docview.wss?uid=swg21660964]. IBM Content Manager Enterprise Edition V8.5\n\nFor the required level of the database management system, see the IBM Content Manager system requirements [http://www.ibm.com/support/docview.wss?uid=swg27038464]. * AIX \n * Linux \n * Windows\n\nIBM Content Manager Version 8 connector On 64-bit systems, the connector is provided by the configuration manager that is included in IBM Content Manager Enterprise Edition V8.5. On 32-bit systems, the connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3 or V8.4.3 Fix Pack 3.\n\nConfigure item types to be enabled for indexing by Net Search Extender and not DB2 Text Search.\n\nIf you use IBM Content Manager Version 8.5 on AIX, text search requires IBM Content Collector Text Search Support V4.0.\n\nImportant: For IBM Content Manager Enterprise Edition V8.5, apply the fix that is described in Security Bulletin: Content Manager Enterprise Edition and use of Oracle Outside In Technology Security Vulnerability (CVE-2013-5791, CVE-2013-5763) [http://www.ibm.com/support/docview.wss?uid=swg21660964]. IBM Content Manager Enterprise Edition V8.5 Fix Pack 4\n\nFor the required level of the database management system, see the IBM Content Manager system requirements [http://www.ibm.com/support/docview.wss?uid=swg27038464]. * AIX \n * Linux \n * Windows\n\nIBM Content Manager Version 8 connector On 64-bit systems, the connector is provided by the configuration manager that is included in IBM Content Manager Enterprise Edition V8.5 Fix Pack 4. On 32-bit systems, the connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3 or V8.4.3 Fix Pack 3.\n\nConfigure item types to be enabled for indexing by Net Search Extender and not DB2 Text Search.\n\nIf you use IBM Content Manager Version 8.5 Fix Pack 4 on AIX, text search requires IBM Content Collector Text Search Support V4.0. IBM Content Manager for z/OS Version V8.4.2, V8.4.3, and V8.4.3 Fix Pack 1\n * z/OS\n\nIBM Content Manager Version 8 connector The connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3, V8.4.3, or V8.4.3 Fix Pack 1. Use the Setup Type Connector.\n\nIBM Content Manager for z/OS can be used as a repository for files and Microsoft SharePoint documents. Email documents are supported starting with V8.4.3 Fix Pack 1. Text search is not supported. IBM Content Manager for z/OS V8.5 * z/OS\n\nIBM Content Manager Version 8 connector On 64-bit systems, the connector is provided by the configuration manager that is included in IBM Content Manager Enterprise Edition V8.5. On 32-bit systems, the connector is provided by IBM Information Integrator for Content V8.4.2 Fix Pack 3 or V8.4.3 Fix Pack 3.\n\nText search is not supported. How to get:\nYou can purchase IBM Content Manager from the following websites:\n\n\n * Content Manager Enterprise Edition [http://www.ibm.com/support/docview.wss?uid=swg24035460]\n * Content Manager for z/OS [http://www.ibm.com/software/products/us/en/conmanzos]\n\nTEXT-SEARCH FUNCTION\nTo enable the text-search function (full-text search) for a Content Manager archive system, the IBM Content Collector indexer for text search must be installed. While IBM Content Collector supports archiving to Content Manager archive systems with DB2 databases or Oracle databases, the text-search function is not supported for archive systems with Oracle databases.\n\n The indexer for text search requires IBM Content Manager Enterprise Edition and the following software:\n\nNet Search Extender\nThe required version depends on the version of DB2 that is used by IBM Content Manager. Additional Net Search Extender e-fixes (required) Notes AIX Power 6.1 and 7.1 IBM Net Search Extender 9.1 for DB2 V9.1 Fix Pack 8 [http://www-01.ibm.com/support/docview.wss?uid=swg24024133] [/support/docview.wss?uid=swg27042658&aid=1] [/support/docview.wss?uid=swg27042658&aid=1] IBM Net Search Extender and the required fix packs and e-fixes must be installed on the IBM Content Manager server. Linux or Linux for System z (RHEL) 5.0 and 6.0\nLinux (SLES) 10 and 11 Windows Server 2008, 2008 R2, and 2012 AIX Power 6.1 and 7.1 IBM Net Search Extender 9.5 for DB2 V9.5 Fix Pack 5 [http://www.ibm.com/support/docview.wss?uid=swg24025481] Windows\n\nIC58821\nIP22989 Linux or Linux for System z (RHEL) 5.0 and 6.0\nLinux (SLES) 10 and 11 Windows Server 2008, 2008 R2, and 2012 AIX Power 6.1 and 7.1 IBM Net Search Extender 9.7 for DB2 V9.7 Fix Pack 4 [http://www.ibm.com/support/docview.wss?uid=swg24029745] [/support/docview.wss?uid=swg27042658&aid=1] [/support/docview.wss?uid=swg27042658&aid=1] Linux or Linux for System z (RHEL) 5.0 and 6.0\nLinux (SLES) 10 and 11 Windows Server 2008, 2008 R2, and 2012 AIX Power 6.1 and 7.1 IBM Net Search Extender 10.1 for DB2 V10.1 Fix Pack 2 [http://www.ibm.com/support/docview.wss?uid=swg24033997] [/support/docview.wss?uid=swg27042658&aid=1] [/support/docview.wss?uid=swg27042658&aid=1] Linux or Linux for System z (RHEL) 5.0 and 6.0\nLinux (SLES) 10 and 11 Windows Server 2008, 2008 R2, and 2012 AIX Power 6.1 and 7.1 IBM Net Search Extender 10.5 for DB2 10.5 Fixpack 6 [http://www-01.ibm.com/support/docview.wss?uid=swg24040522] [/support/docview.wss?uid=swg27042658&aid=1] [/support/docview.wss?uid=swg27042658&aid=1] Linux or Linux for System z (RHEL) 5.0 and 6.0\nLinux (SLES) 10 and 11 Windows Server 2008, 2008 R2, and 2012 How to get: \n\nYou can download IBM Content Manager fix packs and Net Search Extender e-fixes from the following websites:\n\n * Content Manager fix packs [http://www.ibm.com/support/docview.wss?uid=swg27009038]\n * Net Search Extender e-fixes [ftp://public.dhe.ibm.com/ps/products/db2extenders/fixes]\n\nBack to top\n\nIBM FILENET P8\nREPOSITORY SOFTWARE\nThe following table describes the supported operating systems and the FileNet APIs that are required for the IBM Content Collector server: \n\nArchive system (repository software) Operating system Required APIs on IBM Content Collector Server Notes IBM FileNet P8 Content Engine 5.0.0.1, 5.1 Fix Pack 2, 5.2, or 5.2.1 \n\nFor the required level of the database management system, see the IBM FileNet P8 system requirements [http://www.ibm.com/support/docview.wss?uid=swg27013654]. * AIX \n * Linux \n * Solaris \n * Windows\n\n.NET Clients The .NET Clients component is provided through the FileNet P8 Content Engine installer. Java Clients (Other Applications) The Java Clients component is provided through the FileNet P8 Content Engine Client installer. [/support/docview.wss?uid=swg27042658&aid=1] Important: For IBM FileNet P8 Content Engine 5.1 and 5.2, apply the fix that is described in Security Bulletin: IBM FileNet Content Manager and IBM Content Foundation – Oracle Outside In Technology security vulnerabilities (CVE-2013-5791, CVE-2013-5763) [http://www.ibm.com/support/docview.wss?uid=swg21660219]. IBM Content Foundation V5.2 or V5.2.1 \n\nFor the required level of the database management system, see the IBM Content Foundation system requirements [http://www.ibm.com/support/docview.wss?uid=swg27038265]. * AIX \n * Linux \n * Solaris \n * Windows\n\n.NET Clients The .NET Clients component is provided through the IBM Content Foundation Content Platform Engine installer. Java Clients (Other Applications) The Java Clients component is provided through the IBM Content Foundation Content Platform Engine installer. [/support/docview.wss?uid=swg27042658&aid=1] Important: For IBM Content Foundation V5.2.0, apply the fix that is described in Security Bulletin: IBM FileNet Content Manager and IBM Content Foundation – Oracle Outside In Technology security vulnerabilities (CVE-2013-5791, CVE-2013-5763) [http://www.ibm.com/support/docview.wss?uid=swg21660219]. IBM FileNet Image Services 4.1.2 or 4.2 * AIX \n * HP-UX \n * Solaris \n * Windows\n\nIBM FileNet IDM Desktop IBM FileNet Image Services can only be used as a repository for files. It is not suitable for email. Text search and retrieving archived content through stub links is not supported. If you use IBM FileNet P8 with IBM Legacy Content Search Engine (Verity), dynamic retention management is not supported.\n\nImportant: The fix pack level of the Content Engine of IBM Content Collector Server must match the fix pack level of the Content Engine server for both the .NET Clients and the Java Clients components.\n\nHow to get: \n\nYou can purchase FileNet P8 from the following websites:\n\n\n * FileNet Content Manager [http://www.ibm.com/support/docview.wss?uid=swg24034227]\n * Content Foundation [http://www.ibm.com/support/docview.wss?uid=swg24034868]\n * FileNet Image Services [http://www.ibm.com/support/docview.wss?uid=swg24020652]\n\nTEXT-SEARCH FUNCTION\nThe text-search function (full-text search) for FileNet archive systems with IBM Legacy Content Search Engine requires Autonomy IDOL K2. With IBM Legacy Content Search Engine (Verity), dynamic retention management is not supported\n\nTo use the text-search function (full-text search) for FileNet archive systems with IBM Content Search Services, IBM Content Collector Content Search Services Support must be installed on the Content Search Services server. If the Content Search Services server runs on AIX, Linux, or Solaris, ensure that Java 1.6 is installed. \n\nContent Search Services Support requires the following FileNet P8 components: \n\n\nFileNet P8 components Required on which server Operating system Notes IBM FileNet P8 Content Engine 5.1 Fix Pack 3 with IF001 or later, or 5.2 Fix Pack 2 with IF001 or later, or 5.2.1\nIBM Content Foundation V5.2 or V5.2.1 FileNet P8 Content Engine server * AIX \n * Linux \n * Solaris \n * Windows\n\nInterim Fixes are available on Fix Central [http://www.ibm.com/support/fixcentral/swg/selectFixes?parent=FileNet+Product+Family&product=ibm/Information+Management/FileNet+Content+Engine&release=5.1.0.0&platform=All&function=all].\n\nThe FileNet P8 Content Engine server must be configured to use Content Search Services. IBM FileNet P8 Content Search Engine Client 5.1 Fix Pack 2 or Content Search Engine Client 5.2 Content Search Services server * AIX \n * Linux \n * Solaris \n * Windows\n\nThe client component is provided through the FileNet P8 Content Engine Client 5.1 installer or the FileNet P8 Content Engine 5.2 installer. IBM FileNet P8 Content Search Services 5.1 with IF005 or later, or 5.2 with IF002 or later, or 5.2.1\n\nFor details about the supported operating systems, see the IBM FileNet P8 system requirements [http://www.ibm.com/support/docview.wss?uid=swg27013654]. Content Search Services server * AIX \n * Linux \n * Windows\n\nInterim Fixes are available on Fix Central [http://www.ibm.com/support/fixcentral/swg/selectFixes?parent=FileNet+Product+Family&product=ibm/Information+Management/FileNet+Content+Search+Services&release=5.1.0.0&platform=All&function=all].\n\nImportant: For IBM FileNet P8 Content Search Services 5.1 and 5.2, apply the fix that is described in Security Bulletin: IBM FileNet Content Manager and IBM Content Foundation – Oracle Outside In Technology security vulnerabilities (CVE-2013-5791, CVE-2013-5763) [http://www.ibm.com/support/docview.wss?uid=swg21660219]. Java Clients (Other Applications) 5.1 Fix Pack 2 or 5.2 * Content Search Services server \n * IBM Content Collector server\n\n * AIX \n * Linux \n * Solaris \n * Windows\n\nThe Java Clients component is provided through the FileNet P8 Content Engine Client 5.1 installer or the FileNet P8 Content Engine 5.2 installer. .NET Clients 5.1 Fix Pack 2 or 5.2 IBM Content Collector server * AIX \n * Linux \n * Solaris \n * Windows\n\nThe .NET Clients component is provided through the FileNet P8 Content Engine installer. \nThe text-search function (full-text search) for IBM Content Foundation requires the Content Search Services component. Back to top\n\n\n\nLEGACY RESTORE\n\nLegacy restore provides access to documents that were archived with IBM CommonStore for Lotus Domino or IBM CommonStore for Exchange Server. Legacy restore supports the same archive systems as the CommonStore products and has the same system requirements to connect to these archive systems as the CommonStore products:\n\nSystem requirements for IBM CommonStore for Lotus Domino [http://www.ibm.com/support/docview.wss?uid=swg27010342]\nSystem requirements for IBM CommonStore for Exchange Server [http://www.ibm.com/support/docview.wss?uid=swg27010343]\n\nIn addition, Legacy Restore also supports the archive systems IBM Content Manager Enterprise Edition V8.5 and IBM Content Manager for z/OS V8.5. \n\nThere are some limitations when using IBM Content Collector Legacy Restore instead of the CommonStore products, including the following restrictions: \n\n * IBM Content Collector Legacy Restore provides read-only access to documents, but no write access. \n * For documents that are stored in Content Manager OnDemand or Content Manager for z/OS, search is not supported. \n * For multi-part document model item types in Content Manager 8, only the first part can be previewed.\n\nIBM Content Collector Legacy Restore supports the same operating systems as IBM Content Collector Server. \n\nBack to top\n\n\n\n\n\n\nRETENTION POLICY DISTRIBUTION SUPPORT\nTo use IBM Content Collector Retention Policy Distribution Support, you must install IBM Atlas Policy Suite, which is the client interface in Global Retention Policy and Schedule Management for managing document retention schedules.\n\nThe following table describes the supported versions of IBM Atlas Policy Suite:\n\n\n\nIBM Atlas Policy Suite IBM Atlas Policy Suite 6.0.3 How to get: \n\nYou can purchase IBM Atlas Policy Suite from the following website: IBM Atlas Policy Suite [https://www.ibm.com/support/entdocview.wss?uid=swg24036335]. \n\nBack to top\n\n\n\n\n\n\nOPTIONAL SOFTWARE\nThe following table describes the software that is required if you want to use optional functions of IBM Content Collector:\n\nFunction Software Use IBM eDiscovery Manager to search and collect archived documents IBM eDiscovery Manager V2.2.1 or V2.2 Fix Pack 4 Use IBM Content Classification to classify documents IBM Content Classification V8.8 Declare records against documents in a FileNet P8 archive system IBM Enterprise Records V5.1.1, V5.1.2, or V5.2 Fix Pack 1 Access documents in an archive system IBM FileNet Workplace XT V1.1.5 Fix Pack 1 or Fix Pack 2\nIBM Content Navigator V2.0, V2.0.1, V2.0.2, V2.0.3, V3.0 or V3.0.1 How to get: \n\nYou can purchase these products from the following websites:\n\n * IBM eDiscovery Manager [http://www.ibm.com/support/docview.wss?uid=swg24035931]\n * IBM Content Classification [http://www.ibm.com/support/docview.wss?uid=swg24029115]\n * IBM Enterprise Records [http://www.ibm.com/support/docview.wss?uid=swg24035858]\n * IBM Content Navigator [http://www.ibm.com/support/docview.wss?uid=swg24034327]\n\nBack to top\n\n\n\nIBM CONTENT COLLECTOR PRODUCT REPORTS\nCONTENT COLLECTOR FOR EMAIL\nREQUIREMENTS\nBY PLATFORM\n * Mac OS [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&osPlatforms=Mac OS]\n\n * Windows [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&osPlatforms=Windows]\n\n * Supported Hypervisors [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/vesForProduct?deliverableId=1385722855736]\n\n\n\n\nREQUIREMENTS\nBY COMPONENT\n * FileNet P8 Content Search Services Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Server_862A48C058E511E3A11D923472D26C14]\n * Legacy Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Server_8626C65058E511E3A11D923472D26C14]\n * Notes Client Extension [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Desktop_862AE50058E511E3A11D923472D26C14]\n\n * Outlook Extension [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Desktop_862BA85058E511E3A11D923472D26C14]\n * Outlook Web App Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Server_862789A058E511E3A11D923472D26C14]\n * Server [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Server_862825E058E511E3A11D923472D26C14]\n\n * SharePoint Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Server_8628E93058E511E3A11D923472D26C14]\n * Text Search Support for Content Manager [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1385722855736&duComponentIds=Server_8629857058E511E3A11D923472D26C14]\n\n\n\n\nRELATED REQUIREMENTS\nNo related requirements.\n\n\n\n\n Back to top \n\nCONTENT COLLECTOR FOR FILE SYSTEMS\nREQUIREMENTS\nBY PLATFORM\n * Windows [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=F4E90710C7E811E4A93F4F818B63D91A&osPlatforms=Windows]\n\n\n * Supported Hypervisors [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/vesForProduct?deliverableId=F4E90710C7E811E4A93F4F818B63D91A]\n\n\n\n\nREQUIREMENTS\nBY COMPONENT\n * FileNet P8 Content Search Services Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=F4E90710C7E811E4A93F4F818B63D91A&duComponentIds=Server_F6D064B0C7E811E4A93F4F818B63D91A]\n\n * Server [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=F4E90710C7E811E4A93F4F818B63D91A&duComponentIds=Server_F6C89C80C7E811E4A93F4F818B63D91A]\n\n * Text Search Support for Content Manager [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=F4E90710C7E811E4A93F4F818B63D91A&duComponentIds=Server_F6C9D500C7E811E4A93F4F818B63D91A]\n\n\n\n\n\n\nRELATED REQUIREMENTS\nNo related requirements.\n\n\n\n\n Back to top \n\nCONTENT COLLECTOR FOR IBM CONNECTIONS\nREQUIREMENTS\nBY PLATFORM\n * Windows [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A&osPlatforms=Windows]\n\n\n * Supported Hypervisors [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/vesForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A]\n\n\n\n\nREQUIREMENTS\nBY COMPONENT\n * FileNet P8 Content Search Services Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A&duComponentIds=Server_1CE258D0C7ED11E4A93F4F818B63D91A]\n\n * Server [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A&duComponentIds=Server_1CE035F0C7ED11E4A93F4F818B63D91A]\n\n * Text Search Support for Content Manager [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=1B231CA0C7ED11E4A93F4F818B63D91A&duComponentIds=Server_1CE1BC90C7ED11E4A93F4F818B63D91A]\n\n\n\n\nRELATED REQUIREMENTS\nNo related requirements.\n\n \n\n\n\n\n Back to top \n\nCONTENT COLLECTOR FOR MICROSOFT SHAREPOINT\nREQUIREMENTS\nBY PLATFORM\n * Windows [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&osPlatforms=Windows]\n\n\n * Supported Hypervisors [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/vesForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A]\n\n\n\n\nREQUIREMENTS\nBY COMPONENT\n * FileNet P8 Content Search Services Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&duComponentIds=Server_E3176240C7EB11E4A93F4F818B63D91A]\n * Server [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&duComponentIds=Server_E3151850C7EB11E4A93F4F818B63D91A]\n\n * SharePoint Support [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&duComponentIds=Server_E315DBA0C7EB11E4A93F4F818B63D91A]\n * Text Search Support for Content Manager [http://www.ibm.com/software/reports/compatibility/clarity-reports/report/html/softwareReqsForProduct?deliverableId=E13A64E0C7EB11E4A93F4F818B63D91A&duComponentIds=Server_E3169EF0C7EB11E4A93F4F818B63D91A]\n\n\n\n\nRELATED REQUIREMENTS\nNo related requirements.\n\n\n\n\n Back to top"
}
] |
DEV_Q254 | Why do I receive the message, "IKJ79154I INSTALLATION EXIT IKJEESX0 REQUESTED TERMINATION. " for a TSO SEND command?
If you issue the TSO SEND command in a batch job and receive this message:
IKJ79154I INSTALLATION EXIT IKJEESX0 REQUESTED TERMINATION.
IKJ79154I REASON CODE X'00000004'. | coded a facility class for the FEK.CMD.SEND and FEK.CMD.SEND.CLEAR. | false | [
{
"filename": "swg21980860.txt",
"text": "Title: IBM RDz TSO EXIT IKJEESX0 TERMINATES with RC04 - United States\n\nText:\nIKJEESX0 TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n IBM Rational Developer for z Systems (RDz) using TSO Send command may result in the error IKJ79154I for TSO EXIT IKJEESX0, RC 04\n\n\nSYMPTOM\nIssuing the TSO SEND command in a batch job may terminate with this message: \n\nIKJ79154I INSTALLATION EXIT IKJEESX0 REQUESTED TERMINATION. \nIKJ79154I REASON CODE X'00000004'. \n\n\nCAUSE\nThe RDz TSO Send command will invoke a TSO exit, IKJEESX0 (FEKEESX0) that will terminate with a reason code of 4 if you have not coded a facility class for the FEK.CMD.SEND and FEK.CMD.SEND.CLEAR.\n\nThe exit provided by RDz checks to see if the user has the authority to issue the TSO Send command by executing the RACROUTE macro:\n\n\nRACROUTE REQUEST=AUTH,CLASS=(R5),ENTITYX=(rEntityBL), *\nWORKA=(R0),RELEASE=2.2,ATTR=READ,LOG=NOSTAT, *\nMF=(E,AUTHCHK) \n\n\n\n\nRESOLVING THE PROBLEM\nCode the appropriate security definitions for FEK.CMD.SEND and FEK.CMD.SEND.CLEAR. \n\nBelow is an example from the Knowledge Center > Configuring > Host Configuration Guide that will allow everyone to send messages, and only users able to issue operator commands to clear the message buffer: \n\n \n\n\nRDEFINE FACILITY (FEK.CMD.SEND.**) UACC(READ) -\nDATA('z/OS EXPLORER - SEND COMMAND') \n\n\nRDEFINE FACILITY (FEK.CMD.SEND.CLEAR.**) UACC(NONE) -\nDATA('z/OS EXPLORER - CLEAR SEND BUFFER') \n\n\nPERMIT FEK.CMD.SEND.CLEAR.** CLASS(FACILITY) -\nID(STCRSE) ACCESS(READ) \n\n\nSETROPTS RACLIST(FACILITY) REFRESH \n\n\n\nRELATED INFORMATION\n RDz V9.5 Knowledge Center Host Configuration Guide [http://www.ibm.com/support/knowledgecenter/SSQ2R2_9.5.0/com.ibm.guide.hostconfig.doc/topics/sendmsg.html?lang=en]\nzOS Explorer 3.0 Knowledge Center Host configuration Gu [http://www.ibm.com/support/knowledgecenter/SSBDYH_3.0.0/com.ibm.zexpl.config.hostconfig.doc/topics/sendmsg.html?lang=en]"
}
] |
DEV_Q255 | The BPM Messaging engine is not active after DB2 Fix Pack upgrade. How to resolve this problem?
The database used by BPM was recently upgraded to 10.1 Fix Pack 4.After the upgrade, the messaging engine cluster is not started up
How can I resolve this issue? | - | true | [] |
DEV_Q256 | mqsireportdbparms missing?
The mqsireportdbparms command described in the following knowledge center topic is missing from the IIB installation.
http://www-01.ibm.com/support/knowledgecenter/# !/SSMKHH_9.0.0/com.ibm.etools.mft.doc/an09156_.htm (http://www-01.ibm.com/support/knowledgecenter/# %21/SSMKHH_9.0.0/com.ibm.etools.mft.doc/an09156_.htm) | - | true | [] |
DEV_Q257 | How to control SDMS database size?
Hi,
ITCAM for SOA 7.1.1 was installed about 3 years ago. I already know that SDMS database size may increase with no limit. Has anyone found a way to keep under control this behavior?
Thanks | To keep only the latest 24 hours every day (regular pruning), you can schedule a daily job to run the kd4TrimDB2db utility provided above. | false | [
{
"filename": "swg21959281.txt",
"text": "Title: IBM ITCAM for SOA KD4SDMS database size grows - United States\n\nText:\nCAMSOAALL CAMSOADB CAMSOAPERF REQMETRICS RESPMETRICS kd4TrimDB2db TECHNOTE (FAQ)\n\nQUESTION\n As the KD4SDMS grows unbounded, is there a way to regularly prune it? \n\nANSWER\nRegarding the older release ITCAM for SOA 7.1.1, there is no a mechanism to automatically regularly prune the KD4SDMS database. The following Wiki page has been published on the topic:\nhttps://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli+Composite+Application+Manager/page/Pruning+SDMS+Relationship+Metrics+Tables [https://www.ibm.com/developerworks/community/wikis/home?lang=en#!/wiki/Tivoli+Composite+Application+Manager/page/Pruning+SDMS+Relationship+Metrics+Tables]\n\nTo keep only the latest 24 hours every day (regular pruning), you can schedule a daily job to run the kd4TrimDB2db utility provided above. \n\nAs for the newer ITCAM for SOA 7.2, there is a cleanup task that runs on the TEPS host where SDMS database is installed. It deletes REQMETRICS and RESPMETRICS table rows where SRTTIME (start of period) is more than 24 hours ago. So these two tables, which are responsible for most of KD4SDMS storage occupation, should not grow unbounded anymore.\n\nNOTE: ITCAM for SOA 7.1.1 is Out-Of-Support since 2015 April 30."
}
] |
DEV_Q258 | What is the meaning of value "unknown" for ITCAM WAS Application Status attribute?
I am getting alerts from a situation containing the following statement in its formula
*IF *VALUE Application_Health_Status.Application_Status *NE Running
I've found out this happens because the application status for one application is "Unknown" in the Application Health workspace.
Why was the application status"Unknown", what does it mean? | If you see Unknown, then you know the baselining has not started or not been calculated. | false | [
{
"filename": "swg21653905.txt",
"text": "Title: IBM How to enable Baselining in your monitored application. - United States\n\nText:\ntema enable baselining Unknown application health status CAMADALL CAMADINST TECHNOTE (FAQ)\n\nTHIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S):\n US English \n\nQUESTION\n Steps to enable Baselining in your monitored application. \n\nANSWER\nThe health of the monitored application is calculated against an internally stored baseline threshold. The baselining of the application is a process that uses a pre-defined mathematical and statistical method to automatically calculate a threshold based on response time information typically collected over a period of time (few days to few weeks.) \n\nBy default baselining gets enabled with a situation WasAppDiscoverd. This situation is enabled by default and will discover new applications then run a take action to start the baselining. So if this situation is not enabled then you should enable it and assign to the ITCAM App Server managing system list. \n\nYou want to do baselining with normal or typical load on the server over a period of few days to few weeks, or even few months. The performance of the application under this load is considered good (you will see \"Good\"\" in the Application Health views) and deviation from this performance indicates degrading health (\"Bad\" or \"Fair\" in the Application Health views) of the monitored application. \n\nTo start baselining for your application server, please follow these steps: \n\n(Note 1: in this example, I've used a WebSphere-based application but you can also do the same for any application on your J2EE agent also.) \n\n(Note 2: Before beginning baselining, make sure you have typical or normal load on the server to set the baselining threshold values.) \n\n1. Login to your TEPS, select Application Health, right-click on it, go to Workspace and select Application Registry. Look at the panels on the right and observe the baselining columns. If they're blank, your baselining has not been started. \n\n2. Next select Application Health, right-click on it, go to Workspace and select Application Health status. If you see Unknown, then you know the baselining has not started or not been calculated. \n\n3. High-lite your application, select the small yellow chain link in the first unnamed column and select Application Configuration Details. See screenshot here: \n\n[/support/docview.wss?uid=swg21653905&aid=1] [/support/docview.wss?uid=swg21653905&aid=1] \n\n4. In the bottom panel on the right select the line that says All and high-lite it. Then right-click it, select Take Action and Select. In the pull-down, select Start_Baselining and enter the Period (2 days), Update_Interval (every 2 hours), and Run_Clean set to 1 (clean start.) If you wish, you can change these values to whatever you want. \n\nSee screenshots here:\n[/support/docview.wss?uid=swg21653905&aid=2] [/support/docview.wss?uid=swg21653905&aid=2]\n[/support/docview.wss?uid=swg21653905&aid=3]\nHit OK twice and you should get a Command completed successfully message. (Note: If you get a Baselining_Already_Active message in the pop-up window, then you should do another Take Action and Stop_Baselining first if you want to do the baselining again.)\n\nOnce you have the baselining active, let it run for the period of time with typical load on the server. After the baselining is complete, the Unknown values in the Application Health should now change to Good or Fair or Bad depending on threshold values.\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Systems and Asset Management Tivoli Composite Application Manager for Web Resources ITCAM for Web Resources (J2EE TEMA) AIX, HP-UX, Linux, Solaris, Windows, Solaris Opteron 6.1, 6.2 Advanced \nPRODUCT ALIAS/SYNONYM\n ITCAM ITCAM4AD ITCAMfAD TEMA ITCAM for Web Resources"
}
] |
DEV_Q259 | Subnodes are still present on TEP after unconfiguring SOA DC
After unconfiguring the ITCAM for SOA DC via the unconfig.sh script, I can still see SOA subnodes and workspaces on TEP.The Websphere instances were restarted and are no longer collecting data and forwarding to the D4 agent.I have shut down the ITCAM agent and deleted the offline entries for the managed systems, but the subnodes appear back once you restart the ITCAM agent.How can I remove them? | - | true | [] |
DEV_Q260 | Crash happened due to "PI50993:Apache HTTPComponents vulnerabilities in WebSphere Application Server (CVE-2012-6153, CVE-2014-3577)"
Crash happened due to "PI50993:Apache HTTPComponents vulnerabilities in WebSphere Application Server (CVE-2012-6153, CVE-2014-3577)"
Details of gpf crash events: A VerifyError was thrown due to "Inaccessible class" at offset 39(0x27) of the method executeInternal(Lorg/springframework/http/HttpHeaders;[B)Lorg/springfram ework/http/client/ClientHttpResponse of the above class org/springframework/http/client/HttpComponentsClientHttpRequest.
Looking at method the bytecodes :
31 invokespecial 15 org/apache/http/entity/ByteArrayEntity.([B)V 34 astore 4 36 aload3 37 aload 4 39 invokeinterface2 41 invokeinterface 16 org/apache/http/HttpEntityEnclosingRequest.setEntity(Lorg/apache/http/Ht tpEntity;)V
The above sequence of bytecodes indicates it created an instance of org/apache/http/entity/ByteArrayEntity, trying to cast it to type Lorg/apache/http/HttpEntity; which in turns led to the "Inaccessible class" VerifyError message.
It is clear that class org/apache/http/HttpEntity was not loaded at all:
allclasses | grep org/apache/http/HttpEntity
| There would be NoClassDefFoundError observed after applying the fix because the API in HTTPCore and HTTPClient libraries are no long visible to application. To resolve this error, application may need to be updated with HTTPCore and HTTPClient libraries bundled. | false | [
{
"filename": "swg24041394.txt",
"text": "Title: IBM PI50993:Apache HTTPComponents vulnerabilities in WebSphere Application Server (CVE-2012-6153, CVE-2014-3577) - United States\n\nText:\nPI50993; PI50993; PI50993 DOWNLOADABLE FILES\n\nABSTRACT\n Apache HTTPComponents vulnerabilities in WebSphere Application Server (CVE-2012-6153, CVE-2014-3577) \n\nDOWNLOAD DESCRIPTION\nPI50993 resolves the following problem:\n\nERROR DESCRIPTION:\nApache HTTPComponents vulnerabilities in WebSphere Application Server \nLOCAL FIX: \n\nPROBLEM SUMMARY:\nApache HTTPComponents vulnerabilities in WebSphere Application Server\n\nPROBLEM CONCLUSION:\nApache HTTPComponents vulnerabilities in WebSphere Application Server \n\nPREREQUISITES\nNone\n\nINSTALLATION INSTRUCTIONS\nPlease review the readme.txt for detailed installation instructions.\n\nURL LANGUAGE SIZE(Bytes) Readme [ftp://public.dhe.ibm.com/software/websphere/appserv/support/fixes/PI50993/8.0.0.11/readme.txt] US English 2260 Readme [ftp://public.dhe.ibm.com/software/websphere/appserv/support/fixes/PI50993/8.5.5.7/readme.txt] US English 2296 \nDOWNLOAD PACKAGE\n\n\nKNOWN SIDE EFFECTS\nThere would be NoClassDefFoundError observed after applying the fix because the API in HTTPCore and HTTPClient libraries are no long visible to application. To resolve this error, application may need to be updated with HTTPCore and HTTPClient libraries bundled.\n\nDownload RELEASE DATE LANGUAGE SIZE(Bytes) Download Options \nWhat is Fix Central(FC)? [https://www.ibm.com/support/fixcentral/help?page=swfaqs] 8.5.5.6-WS-WASProd-IFPI50993 12-03-2015 US English 254093 HTTP [http://www-933.ibm.com/eserver/support/fixes/fixcentral/swgquickorder?fixes=8.5.5.6-WS-WASProd-IFPI50993&productid=WebSphere%20Application%20Server&brandid=5] 8.0.0.10-WS-WASProd-IFPI50993 12-03-2015 US English 253242 HTTP [http://www-933.ibm.com/eserver/support/fixes/fixcentral/swgquickorder?fixes=8.0.0.10-WS-WASProd-IFPI50993&productid=WebSphere%20Application%20Server&brandid=5] \nTECHNICAL SUPPORT\n Contact IBM Support using SR (http://www.ibm.com/software/support/probsub.html [http://www.ibm.com/software/support/probsub.html]), visit the WebSphere Application Server support web site (http://www.ibm.com/software/webservers/appserv/was/support/ [http://www.ibm.com/software/webservers/appserv/was/support/]), or contact 1-800-IBM-SERV (U.S. only). \n\n [/support/docview.wss?uid=swg24041394&aid=1]Problems (APARS) fixed [/support/docview.wss?uid=swg24041394&aid=2]Problems (APARS) fixed\nPI50993"
}
] |
DEV_Q261 | Why is the reload() not clearing the attribute cache so I can see my newly updated LDAP data in real time?
You are leveraging the reload() functionality as described in the blog post:
https://www.ibm.com/developerworks/community/blogs/PortalL2Thoughts/entry/how_to_programatically_refresh_data_from_ldap64?lang=en
to refresh the attribute cache after a change has been made to data within your LDAP. The purpose of this reload() is to update the data in real time on the Portal server. You discover that you are calling the reload(); however, the newly updated data is not immediately available to the application. Why is that?
| If base entry and name in repository is different and
clearCache functionality is used with clearEntity mode then
virtual member manager (VMM) still looks in the cache and gets
the entity from the cache instead of fetching it from the LDAP
server. | false | [
{
"filename": "swg1PI47826.txt",
"text": "Title: IBM PI47826: VMM DOES NOT CLEAR THE CACHE IF CLEARENTITY MODE IS USED. - United States\n\nText:\n FIXES ARE AVAILABLE\n8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9 [http://www-01.ibm.com/support/docview.wss?uid=swg24041819]\n8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10 [http://www-01.ibm.com/support/docview.wss?uid=swg24042150]\n8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11 [http://www-01.ibm.com/support/docview.wss?uid=swg24043005]\n8.0.0.13: WebSphere Application Server V8.0 Fix Pack 13 [http://www-01.ibm.com/support/docview.wss?uid=swg24042746]\n8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12 [http://www-01.ibm.com/support/docview.wss?uid=swg24043844]\n8.0.0.14: WebSphere Application Server V8.0 Fix Pack 14 [http://www-01.ibm.com/support/docview.wss?uid=swg24044096]\n8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13 [http://www-01.ibm.com/support/docview.wss?uid=swg24044479]\n8.0.0.15: WebSphere Application Server V8.0 Fix Pack 15 [http://www-01.ibm.com/support/docview.wss?uid=swg24044734]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * If base entry and name in repository is different and\n clearCache functionality is used with clearEntity mode then\n virtual member manager (VMM) still looks in the cache and gets\n the entity from the cache instead of fetching it from the LDAP\n server.\n \n \n \n \n \n\nLOCAL FIX\n * test fix\n \n \n \n \n \n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: All users of IBM WebSphere Application *\n * Server V8.0 and V8.5 virtual member *\n * manager (VMM) *\n ****************************************************************\n * PROBLEM DESCRIPTION: Clear cache does not work if *\n * clearEntity *\n * mode is used. *\n ****************************************************************\n * RECOMMENDATION: *\n ****************************************************************\n LDAP Clear cache functionality of VMM does not work when using\n clearEntity mode. Problems occur only if there is a different\n base entry used than the name in the repository entry.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * This APAR fixes the issue. It clears the cache properly even if\n base entry is different than name in repository.\n \n The fix for this APAR is currently targeted for inclusion in\n fix packs 8.0.0.13 and 8.5.5.9. Please refer to the\n Recommended Updates page for delivery information:\n http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980 [http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980]\n \n \n \n \n \n\nTEMPORARY FIX\n\nCOMMENTS\n\nAPAR INFORMATION\n * APAR NUMBER\n PI47826\n \n \n * REPORTED COMPONENT NAME\n WEBS APP SERV N\n \n \n * REPORTED COMPONENT ID\n 5724H8800\n \n \n * REPORTED RELEASE\n 800\n \n \n * STATUS\n CLOSED PER\n \n \n * PE\n NoPE\n \n \n * HIPER\n NoHIPER\n \n \n * SPECIAL ATTENTION\n NoSpecatt / Xsystem\n \n \n * SUBMITTED DATE\n 2015-08-28\n \n \n * CLOSED DATE\n 2015-12-09\n \n \n * LAST MODIFIED DATE\n 2015-12-09\n \n \n\n * APAR IS SYSROUTED FROM ONE OR MORE OF THE FOLLOWING:\n \n \n \n * APAR IS SYSROUTED TO ONE OR MORE OF THE FOLLOWING:\n \n \n \n\nFIX INFORMATION\n * FIXED COMPONENT NAME\n WEBS APP SERV N\n \n \n * FIXED COMPONENT ID\n 5724H8800\n \n \n\nAPPLICABLE COMPONENT LEVELS\n * R800 PSY\n UP\n \n \n * R850 PSY\n UP"
}
] |
DEV_Q262 | Table ""."" could not be found
When doing a table mapping with DB2 as source, selecting a table which contains special characters on column comments like:
COMMENT ON COLUMN .. IS 'Test comment ‘1’ complete';
Mapping fails with following error message: Table . could not be found in the database. What's the reason for the error? | During an insert of data using CLP characters, they do not go through codepage conversion.
If operating system and database codepage both are UTF-8, but the data to be inserted is not Unicode, then data in the database might have incorrect codepoints (not-Unicode) and the above error will be a result during data retrieval. | false | [
{
"filename": "swg21412846.txt",
"text": "Title: IBM Wrong codepoints for non-ASCII characters inserted in UTF-8 database using CLP - United States\n\nText:\nCLP; insert; codepage; unicode; wrong codepoints; CharConversionException TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n During insert from the CLP there is no codepage conversion if operating system codepage and database codepage are both UTF-8. In this case data to be inserted should also be in UTF-8 encoding.\n\nIf data has a different encoding then the database codepage (this can be verified using any hex editor), then the operating system codepage should be changed to match the data's encoding in order to enforce the data conversion to the database codepage. \n\nSYMPTOM\nError executing Select SQL statement. Caught by java.io.CharConversionException. ERRORCODE=-4220 \n\n Caused by: \njava.nio.charset.MalformedInputException: Input length = 4759 \nat com.ibm.db2.jcc.b.u.a(u.java:19) \nat com.ibm.db2.jcc.b.bc.a(bc.java:1762) \n\n\nCAUSE\nDuring an insert of data using CLP characters, they do not go through codepage conversion.\nIf operating system and database codepage both are UTF-8, but the data to be inserted is not Unicode, then data in the database might have incorrect codepoints (not-Unicode) and the above error will be a result during data retrieval. \n\nTo verify the encoding for data to be inserted you can use any editor that shows hex representation of characters. Please verify the codepoints for non-ASCII characters that you try to insert. If you see only 1 byte per non-ASCII characters then you need to force the database conversion during insert from CLP to UTF-8 database. \n\nTo force codepage conversion during insert from the CLP make sure that the operating system codepage is non-Unicode and matching to the codepage of data when you insert data to Unicode database from non-Unicode data source. \n\nProblem Details\nAn example problem scenario is as follows:\n\n\n 1. Create a database of type UTF-8:\n \n CREATE DATABASE <db> USING CODESET utf-8 TERRITORY US \n \n \n 2. Create a table that holds character data:\n \n CREATE TABLE test (col char(20)) \n \n \n 3. Check operating system locale:\n \n locale LANG=en_US.UTF-8 \n LC_CTYPE=\"en_US.UTF-8\" \n \n \n 4. Insert the non-ASCII characters 'Ã' , '³', '©' which have codepoint 0x'C3', 0x'B3',0x'A9' in codepage 819 into the table:\n \n INSERT INTO test VALUES ('Ã')\n INSERT INTO test VALUES ('³')\n INSERT INTO test VALUES ('©') \n \n \n 5. By running the following statement, you can see that all INSERT statements caused only one byte to be inserted into the table:\n \n SELECT col, HEX(col) FROM test\n \n \n à C3\n ³ B3\n © A9\n \n However, the UTF-8 representation of those characters are: 0x'C383' for 'Ã', 0x'C2B3' for '³', and 0x'C2A9' for '©'.\n So these three rows in the table contain invalid characters in UTF-8. \n \n \n 6. When selecting from a column using the JDBC application, the following error will occur. This is expected because the table contains invalid UTF-8 data:\n Error executing Select SQL statement. Caught by java.io.CharConversionException. ERRORCODE=-4220\n Caused by:\n java.nio.charset.MalformedInputException: Input length = 4759\n at com.ibm.db2.jcc.b.u.a(u.java:19)\n at com.ibm.db2.jcc.b.bc.a(bc.java:1762) \n \n \n \n 7. Delete all rows with incorrect Unicode codepoints from the test table:\n DELETE * from test \n \n \n 8. Change the locale to one that matching codepage of data to be inserted:\n export locale=en_us. One of the way to determine the codepage for your data can be found here: http://www.codeproject.com/Articles/17201/Detect-Encoding-for-In-and-Outgoing-Text [http://www.codeproject.com/Articles/17201/Detect-Encoding-for-In-and-Outgoing-Text]. If you prepare data yourself using some editor please check the documentation for your editor to find out how to set up the codepage for data being prepared by the editor. \n \n \n 9. Insert data to the table:\n INSERT INTO test VALUES ('Ã')\n INSERT INTO test VALUES ('³')\n INSERT INTO test VALUES ('©') \n \n \n 10. Verify that inserted data were converted to UTF-8 during insert:\n SELECT col, HEX(col) FROM test\n \n \n à C383\n ³ C2B3\n © C2A9 \n \n \n 11. Run your java application selecting Unicode data. No exception should be reported. \n\n\n\n\nENVIRONMENT\nUNIX, Linux, Unicode database\n\n\n\nDIAGNOSING THE PROBLEM\nVerify that non-ASCII data have a proper Unicode codepoints in Unicode database\n\n\n\nRESOLVING THE PROBLEM\nReinsert data with codepage conversion enforced by setting the operation system codepage matching to the codepage of data to be inserted\n\nRELATED INFORMATION\n Export data: [http://www.ibm.com/developerworks/db2/library/techarticle/0210lau/0210lau.html]"
}
] |
DEV_Q263 | How can I check the health of my IBM PureApplication System?
How can I check the health of my IBM PureApplication System?
Are there steps to verify that my system is healthy? Is this something I can do, or does IBM have to verify the health of my system? | Consider forwarding the PureApplication System Events to an external monitoring system, such as IBM Netcool/OMIbus. and enabling the call home feature.
With PureApplication System firmware versions 2.1.0.1 or newer you can use the System Health check report to see a consolidated view of some of the PureApplication System UI pages.
System > System Troubleshooting, click on System Health Check. | false | [
{
"filename": "swg21675742.txt",
"text": "Title: IBM Health Checks and Introduction to Troubleshooting on a PureApplication System - United States\n\nText:\n TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n This document describes how to check the health of your system, and when needed, where to start troubleshooting a problem on a PureApplication System. \n\nRESOLVING THE PROBLEM\nUse this document to confirm the health of your system. \n\nConsider forwarding the PureApplication System Events to an external monitoring system, such as IBM Netcool/OMIbus. and enabling the call home feature. \n\n \n\nWith PureApplication System firmware versions 2.1.0.1 or newer you can use the System Health check report to see a consolidated view of some of the PureApplication System UI pages. \n\nSystem > System Troubleshooting, click on System Health Check. \n[/support/docview.wss?uid=swg21675742&aid=1] [/support/docview.wss?uid=swg21675742&aid=1] \n\nThe Lite Health Checks section lists a set of items which you can review every couple of days. These checks take about 15 minutes. \n\nFull Health Checks lists a set items you can review every week to help you confirm your system is operational. There are more checks in this section. \n\nIntroduction to Troubleshooting and Contacting IBM Support and sending in your information are included to help when the information found during a health check is not as expected. \n\nThe checks include accessing information on both the System and Workload console. You will need System and Workload administration access. \n\n\n\nLITE HEALTH CHECKS \nAlong with forwarding the events to a monitoring system, you might want to check the following items every couple of days. This should take about 15 minutes. \n\nIf the information displayed is not as expected, expand all sections of the web page and copy the page to a word processing document. Proceed to the Contacting IBM Support and sending in your information section of this document. Start with Step 1 where you will add this information from a word processing document. \n\n \n\n \n\nCheck Web Console Page Description High Availability Status of the system System Console > Troubleshooting, then expand the High Availability section. Under Service Code, the overall status should be \"Online\"when this feature is working properly. Problems System Console > System > Problems This view should be empty. However, if problems have been identified by the system, they will be listed here. \n\nYou can sort problems by any of the column headers. The \"Created on\" date is usually the most helpful. Investigate any problems that are reported here. When the issue has been resolved or determined to not be a real problem, delete the records. \n\nProblems are not automatically deleted from this view. It is important to delete problems on resolution. Problems are often (but not always) associated with Events. There may be some overlap between information in this view and that presented in the Event Viewer.\nSearch the Support Portal [http://www.ibm.com/support/entry/portal/product/puresystems/pureapplication_system]for content that may help you avoid opening a service request. Events System Console > System > Events Events which have been identified by the system will be listed here. You can sort Events by any of the column headers but the \"Updated on\" and \"Severity\" are usually the most helpful. Some of the events are from problems experienced by the workload users and are critical to that workload but not to the entire system. Look for \"critical\" and \"Call HOME events\" \nSearch the Support Portal [http://www.ibm.com/support/entry/portal/product/puresystems/pureapplication_system]for content that may help you avoid opening a service request.\n\nCompute Nodes System Console > Hardware > Compute Nodes Click on any Errors or Warning Events and review the \"Health statistic\" and other information on these pages. \n\nCheck that none of the nodes are in quiesced or stopped state. Click on each compute node in the system. Look for the word \"Temperature\". There are 2 values. Ambient Temperature and Maximum Ambient Temperature. Hover over the 'temperature icons' for these field to see the expected temperature range. \n\n\nOn the W1700, a compute node with an LED on might be an indication of a AIX Operation System problem on one if the Virtual Machines which is or was running. See: Node <node_nn> message: (System Event) system hardware failure, CMM Event: 77777703, Node Event: B200A101, Check log (Informational LED) is lit on compute node. [http://www.ibm.com/support/docview.wss?uid=swg21669085] This is not a hardware problem\n\n\n\nManagement Nodes System Console > Hardware > Management Nodes Look at the status of elements and events associated with the two PureSystems Manager nodes and the other two. \n\nClick on any Errors or Warning Events and review the \"Health statistic\" and other information on these pages. \n\nOne of the PureSystem Managers should be marked as the leader with the word \"Primary\" in the \"Type\" field. \n\nAny errors that are listed for management nodes can indicate significant problems. Job Queue System Console > System > Job Queue. You want to ensure that jobs are starting and finishing on this page. \n\nCheck the Started Queue for failures. \n\nClick the check-box to show internal jobs to get a complete picture of the job queue. \n\nIt is quickest to sort by \"Status\" which will pull all failures to the top. Failures of individual deployment jobs should be reviewed with the team managing the system workload. Scan the information to look for pervasive system issues here. Failed Deployments Workload Console > Instances > All Instances Look over the list of all instances to find those that are failed that appear to be stuck initializing. \n\nA large number of deployments in these failed or stalled states can indicate system wide problems that should be investigated. A few failed or error deployments will occasionally be there because of the way that these systems are being used by the team managing the work loads. Confirm all is well with the team working on these projects. \n\nScan the information to look for pervasive system issues here. FULL HEALTH CHECKS \n\n\nAlong with forwarding the events to a monitoring system, you might want to check the following items every week. The \"Lite Health Check\" are included in the \"Full Health Check\" list below. \n\nIf the information displayed is not as expected, expand all sections of the web page and copy the page to a word processing document. Proceed to the Contacting IBM Support and sending in your information section of this document. Start with Step 1 where you will add more information to the word processing document. \n\n\nCheck Web Console Page Description High Availability Status of the system System Console > Troubleshooting, then expand the High Availability section. Under Service Code, the overall status should be \"Online\" when this feature is working properly. Temperature System Console > Hardware > Infrastructure Map Click on the \"Temperature\" in the top menu bar. \n\n \n\n\n\n\nCheck the temperature values for the system Hover over the value to see acceptable range for this value. When checking component status in the following checks, look at the Temperature readings for the component. \n\nThen check the temperature of each component in the following systems using the information under \"Component Status\" below. \n\nPrior to V2.0, the temperature check on the storage node component is incorrect. Check for events concerning storage node (V7000 Storewize ) component instead. \n\n\n\nComponent Status System Console > Hardware > Infrastructure Map \n\n\nFor the components in the system, check the status shown on the web page. \n\nIf there is a red \"!\" , in the picture of the rack, click on the icon. The \"Default section\" will be presented with more information. If there are numbers after the red \"!\", click on the number and review the events posted. Check the \"Updated on\" column to see when the event was posted. \n\n[/support/docview.wss?uid=swg21675742&aid=2] System Console > Hardware > Infrastructure Map Click on \"Switch to Tree View\" \n\nFlex Chassis > \n\nChassis Management Module\n\nCheck that there are 2 Chassis Management Modules (CMM) and a primary and secondary listed for each chassis. Look for any alerts and review the information shown on the web page. \nClick on each Chassis in the system. Look for the word \"Temperature\". There are 2 values. Ambient Temperature and Maximum Ambient Temperature. Hover over the 'temperature icons' for these field to see the expected temperature range. \n\n[/support/docview.wss?uid=swg21675742&aid=2] System Console > Hardware > Compute Nodes Click on any Errors or Warning Events and review the health statistic and other information on these pages. \n\nCheck that none of the nodes are in quiesced or stopped state. \nClick on each compute node in the system. Look for the word \"Temperature\". There are 2 values. Ambient Temperature and Maximum Ambient Temperature. Hover over the 'temperature icons' for these field to see the expected temperature range. \n\n \n\nOn the W1700, or W2700, a compute node with an LED on might be an indication of a AIX Operation System problem on one if the Virtual Machines which is or was running. See: Node <node_nn> message: (System Event) system hardware failure, CMM Event: 77777703, Node Event: B200A101, Check log (Informational LED) is lit on compute node. [http://www.ibm.com/support/docview.wss?uid=swg21669085] This is not a hardware problem\n\n[/support/docview.wss?uid=swg21675742&aid=2] System Console > Hardware > Infrastructure > Management Node\n\nCheck the management nodes to make sure they are powered on and available. \n\nOne of the PureSystem Managers should have 'primary' in the type field. \n\nReview the \"Health statistic\" \n\nLook at the status of elements and events associated with the two PureSystems Manager nodes and the two Manager nodes. Click on any Errors or Warning Events and review the health statistic and other information on these pages. \n\nOne of the PureSystem Managers should be marked as the leader with \"Primary\" in the \"Type\" field. \n\nAny errors that are listed for any management nodes can indicate significant problems. [/support/docview.wss?uid=swg21675742&aid=2] System Console > Hardware > Storage Devices Look at all the Storage Nodes and Storage Node Expansions to make sure the Disk Drives, LUNs, and Storage Controller Ports are all available for each node. Prior to V2.0, the temperature check on the storage node component is incorrect. Check for events concerning storage node (V7000 Storewize ) component instead. \n\nIn V2. the temperature is under the \"Canister\" section. Hover over the temperature gauge icon to confirm the temperatures are normal. \n\nProblems System Console > System > Problems This view should be empty. \n\nHowever, if problems have been identified by the system, they will be listed here. You can sort problems by any of the column headers but the \"Created on\" date is usually the most helpful. Investigate any problems that are reported here and when the issue has been resolved or determined to not be a real problem, delete the records. \n\nProblems are not automatically deleted from this view. It is important to delete them on resolution. Problems are often (but not always) associated with Events. There may be some overlap between information in this view and that presented in the Event Viewer. Events System Console > System > Events Events which have been identified by the system they will be listed here. You can sort Events by any of the column headers but the \"Updated on\" and \"Severity\" are usually the most helpful. Some of the events are from problems experienced by the workload users and are critical to that workload but not to the entire system. \n\nJob Queue System Console > System > Job Queue. You want to ensure that jobs are starting and finishing on this page. \n\nCheck the Started Queue for failures. \n\nClick the check-box to show internal jobs to get a complete picture of the job queue. It is quickest to sort by Status which will pull all failures to the top. Failures of individual deployment jobs should be reviewed with the team managing the system workload. Scan the information to look for pervasive system issues here. Failed Deployments Workload Console > Instances > All Instances Look over the list of all instances to find those that are failed that appear to be stuck initializing. \n\nA large number of deployments in these failed or stalled states can indicate system wide problems that should be investigated. A few failed or error deployments will occasionally be there because of the way that these systems are being used by the team managing the work loads. Confirm all is well with the team working on these projects. Validate Shared Services Workload Console > Instances > Shared Services Validate that shared services are running for all appropriate cloud groups and appear to be in good health. Work with the local patterns administrator to confirm the list of shared services that should be running for this system. \n\nNOTE: It is not unusual for shared services to be stopped or not deployed for various reasons depending upon the use of the system. Check with the patterns administrator on the expected status of shared services. INTRODUCTION TO TROUBLESHOOTING \n\n\n 1. The first action is to open up a word processing document to capture the output of any the following steps which shows the problem. Use this technote entitled Organize your problem information [http://www.ibm.com/support/docview.wss?uid=swg21654210] concerning the problem for IBM Support. Copy this template into your word processing document. \n 2. Check System Console > System > Problems This view should be empty. 1. However, if problems have been identified by the system, they will be listed here. You can sort problems by any of the column headers but the \n \"Created on\" is usually the most helpful. Investigate any problems that are reported here and when the issue has been resolved or determined to not be a real problem, delete the record. \n 2. Problems are not automatically deleted from this view. It is important to delete entries on resolution. Problems are often (but not always) associated with Events. There may be some overlap between information in this view and that presented in the Event Viewer. \n 3. Search the support portal [http://www.ibm.com/support/entry/portal/product/puresystems/pureapplication_system] [http://www.ibm.com/]to see if there is an explanation of the message in the product documentation center, a technote, or APAR document. \n 4. Otherwise, if you have problem listed which you would like IBM to investigate, export the problem. Add this to the document created with the organize your problem information [http://www.ibm.com/support/docview.wss?uid=swg21654210] technote. Check the MustGather Read first for PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21610259] for information to gather. Proceed to the Contacting IBM Support and sending in your information section of this document. \n \n \n 3. Check the event log: System Console > System > Events 1. If Events have been identified by the system, they will be listed here. You can sort Events by any of the column headers but the \"Updated on\" and \"Severity\" are usually the most helpful. Investigate any problems. \n 2. Some of the Events are from problems experienced by the workload users and are critical to that workload but not to the entire system. Check with the workload users to see if they are testing or also finding problems. \n 3. Search the support portal [http://www.ibm.com/support/entry/portal/product/puresystems/pureapplication_system] to see [http://www.ibm.com/] if there is an explanation of the message in the product documentation, a technote, or APAR document. \n 4. Check if the Event lists a hardware component and a hardware error. Look for the failing serial number, name or rack location number. 1. This document has a list of Events which you might see. Look under \"Check these known problems first\" in this technote. MustGather: Chassis Management Module, IBM Storwize V7000, Top of Rack Switch, San Switch, and Management EndPoint problems for IBM PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21666454] [http://www-01.ibm.com/support/docview.wss?uid=swg21666454] \n 2. Check the status of the hardware component via: System Console > Hardware > Infrastructure Map.Try the \"Switch to Tree View\" option. \n 3. If the symptoms describe an Event which requires investigation by IBM, save a copy of the information and gather the information listed in MustGather: Chassis Management Module, IBM Storwize V7000, Top of Rack Switch, San Switch, and Management EndPoint problems for IBM PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21666454] [http://www-01.ibm.com/support/docview.wss?uid=swg21666454]\n \n \n 5. Otherwise, if you find an Event which you would like IBM to investigate, save the Event. You can export the one event. Use the organize your problem information [http://www.ibm.com/support/docview.wss?uid=swg21654210] technote to prepare to work with IBM Support. Check the MustGather Read first for PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21610259] for information to gather. Proceed to the Contacting IBM Support and sending in your information section of this document. \n \n \n 4. Check the job queue: System Console > System >Job Queue 1. Under \"Started Jobs Queue\", check that jobs are running. If not, check the \"Display Internal Jobs\" check box. Refresh the screen using the \"double arrows' under the \"Started Jobs Queue\" line. Confirm that there were internal jobs running, and successfully completing. Wait 10 minutes. If there are no internal jobs running or completing, save a capture of this screen. Then obtain a system collection set for IBM Support. Use the organize your problem information [http://www.ibm.com/support/docview.wss?uid=swg21654210] technnote to prepare to work with IBM Support. Check the MustGather Read first for PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21610259] for information to gather. Proceed to the Contacting IBM Support and sending in your information section of this document. \n 2. Look at the \"Status\" column for failed jobs. Wait and check this page again as you want to ensure that jobs are moving in the Started Queue and that there are not a large number of failures. Failures of individual deployment jobs are usually not a concern unless all deployment jobs seem to be failing. \n 3. Consult with your team using the system to deploy business solutions to be sure these are expected failures, or that they are aware and working on the problem. \n 4. To help you debug failed deployments, gather files via the Work Load Console. Check the MustGather Read first for PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21610259] for information to gather. \n 5. A \"Pending\" job is not actually running -- it is just queued up to run at some point in the future. The \"Internal Backup Job\" is queued up to run every day. You will always see this job in the queue as \"Pending\". \n 6. Otherwise, if you want IBM to investigate, use the organize your problem information [http://www.ibm.com/support/docview.wss?uid=swg21654210] technote to copy the web page for IBM Support. Check the MustGather Read first for PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21610259] for information to gather. Proceed to the Contacting IBM Support and sending in your information section of this document. \n \n \n 5. Check the storage nodes: System Console > Hardware > Storage Devices. Look at all the Storage Nodes and Storage Node Expansions to make sure the Disk Drives, LUNs, and Storage Controller Ports are all available for each node. 1. Check the \"Total\" and \"Available\" counts for Disk Drives, LUNS, and Ports. The values should be equal. \n 2. If there is a problem, click on the \"Generate\" button on the \"Request System Logs\" line on the web page. This technote describes how to save and sending the logs: in MustGather: Chassis Management Module, IBM Storwize V7000, Top of Rack Switch, San Switch, and Management EndPoint problems for IBM PureApplication System. [http://www.ibm.com/support/docview.wss?uid=swg21666454] Proceed to the Contacting IBM Support and sending in your information section of this document.\n \n \n 6. Check the Management Nodes: System Console > Hardware > Management Nodes. Look at the status of elements and events associated with those elements. 1. There are two PureSystems Manage nodes and the two virtualization manager nodes. One of the PureSystem Managers should be marked as the leader with the word \"Primary\" in the \"Type\" field. Look for any errors that are listed for any management nodes as they can indicate significant problems. \n 2. If you do see a problem for IBM to investigate, click on the \"Generate\" button on the \"Request System Logs\" line on the web page. This technote describes how to save and sending the logs: MustGather: Chassis Management Module, IBM Storwize V7000, Top of Rack Switch, San Switch, and Management EndPoint problems for IBM PureApplication System. [http://www.ibm.com/support/docview.wss?uid=swg21666454] Proceed to the Contacting IBM Support and sending in your information section of this document\n \n \n 7. Check the High Availability Status of the system: System Console > Troubleshooting, then expand the High Availability section. 1. In the table, there are service code and status column. The status column should show a status of \"Online\" when this feature is working properly. \n 2. If the status is not \"Online\", paste this RESTAPI into the browser URL and save the output: https://<rack_ip>/admin/resources/service_status Copy this information into the word processing document and Proceed to the Contacting IBM Support and sending in your information section of this document \n \n \n 8. Check Chassis temperature: System Console > Hardware> Flex Chassis. Open the selection. There are 2 values: \"Ambient Temperature\" and \"Maximum Ambient Temperature\". Hover over the 'temperature icons' for these field to make sure the temperature is within range. If there is a red \"!\" , in the picture of the rack, click on the icon. The \"Default section\" will be presented with more information. 1. This document has a list of Events which you might see. One is concerning temperature. Look under \"Check these known problems first\" in this technote: MustGather: Chassis Management Module, IBM Storwize V7000, Top of Rack Switch, San Switch, and Management EndPoint problems for IBM PureApplication System. [http://www.ibm.com/support/docview.wss?uid=swg21666454] \n 2. If there are numbers after the red \"!\", click on the number and review the events posted. Check the \"Updated on\" column to see when the event was posted. \n 3. If you do see a problem for IBM to investigate, click on the \"Generate\" button on the \"Request System Logs\" line on the web page. This technote describes how to save and send in the logs: MustGather: Chassis Management Module, IBM Storwize V7000, Top of Rack Switch, San Switch, and Management EndPoint problems for IBM PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21666454]. Proceed to the Contacting IBM Support and sending in your information section of this document\n \n \n 9. Check the Network Switches: System Console >Hardware-> Networking devices. Click on each switch. 1. Look on the Events line for the red \"!\". If there is a number, click on the number to investigate the Event posted by the system. \n 2. Confirm the switch shows the \"Power Status\" and \"Status\" as \"Available\". \n 3. If you do see a problem for IBM to investigate, click on the \"Generate\" button on the \"Request System Logs\" line on the web page. This technote describes how to save and send in the logs: MustGather: Chassis Management Module, IBM Storwize V7000, Top of Rack Switch, San Switch, and Management EndPoint problems for IBM PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21666454]. Proceed to the Contacting IBM Support and sending in your information section of this document\n \n \n 10. Check the DNS connectivity: System Console > Settings. Expand Domain Service (DNS) and use the \"Lookup host name or IP address\". Confirm you can connect to the expected IP addresses by IP and hostname. Consult with your team which manages the DNS sever for advice. \n 11. Check for failed deployments: Workload Console > Instances > All Instances. 1. A few failed or error deployments will occasionally be there because of the way that these systems are being used and should not be of concern. Confirm all is well with the team working on these projects. \n 2. A large number of deployments in these failed or stalled states can indicate system wide problems which should be investigated. Check the MustGather Read first for PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21610259] for information to gather. Proceed to the Contacting IBM Support and sending in your information section of this document. \n \n \n 12. The Troubleshooting chapters in the PureApplication System product documentation has more troubleshooting topics. \n 13. Otherwise, if you see other problems which you would like IBM to investigate, use the organize your problem information [http://www.ibm.com/support/docview.wss?uid=swg21654210] technote to copy the web pages into a document to show the problem to IBM Support. [http://www.ibm.com/support/docview.wss?uid=swg21610259] Check the MustGather Read first for PureApplication System [http://www.ibm.com/support/docview.wss?uid=swg21610259] for information to gather. Proceed to the Contacting IBM Support and sending in your information section of this document. \n\n\n \n\nCONTACTING IBM SUPPORT AND SENDING IN YOUR INFORMATION\n\n\nUse the following technotes to contact IBM Support and send in the MustGather information: \n\n * Contacting IBM PureApplication System Support [http://www.ibm.com/support/docview.wss?uid=swg21609051] to open a PMR. \n * Use the IBM Secure Diagnostic Data Upload Utility [http://www.ibm.com/de/support/ecurep/send_java-tool.html] also called the Java Utility to upload the PureApplication System [http://www.ibm.com/de/support/ecurep/send.html]collections to greatly reduce the time to upload large files. \n * Exchanging information with IBM PureApplication System Technical Support for problem determination. [http://www.ibm.com/support/docview.wss?uid=swg21596913] [http://www.ibm.com/support/docview.wss?uid=swg21596913] \n * Review the PureApplication System Customer Support Plan [http://www-01.ibm.com/support/docview.wss?uid=swg21613951] \n * Do not send any confidential information from your company."
}
] |
DEV_Q264 | Gettting error CRIMC1020E: zip im.properties not found during BPM Fix Pack install
During the BPM 7.5.1.2 Fix Pack install from the IBM Installation Manager, error window pop up with:
CRIMC1020E: zip im.properties 1.0.0.200911091101 not found ERROR: `zip im.properties 1.0.0.200911091101` not found in [path to sca.1.0.1.17.fp]. CRIMC1020E: zip config.registry 1.0.0.200911092301 not found
……
How can I resolve this error to complete the Fix Pack installation | - | true | [] |
DEV_Q265 | Will the Leap Second 2015 update have any impact with FileNet Content Manager?
Will the Leap Second 2015 update have any impact with FileNet Content Manager? | - | true | [] |
DEV_Q266 | How to install Packaging utility?
How to install Packaging utility? | Use Installation Manager to install and update Packaging Utility. | false | [
{
"filename": "swg24037641.txt",
"text": "Title: IBM Packaging Utility 1.8 - United States\n\nText:\nservice release; modpack; mod pack; upgrade; refresh; refresh pack DOWNLOADABLE FILES\n\nABSTRACT\n IBM Packaging Utility 1.8 has been made generally available and contains any fixes for client-reported and internally found defects. \n\nDOWNLOAD DESCRIPTION\n \n\nTable of Contents Sections Description * What's new\n\nThe Change history section provides an overview on what is new in this release with a description of any new functions or enhancements when applicable.\n\n * Impact assessment\n\nThe How critical is this fix section provides information related to the impact of this release to allow you to assess how your environment may be affected.\n\n * Prerequisites\n\nThe Prerequisites section provides important information to review prior to the installation of this release.\n\n * Download package\n\nThe Download package section provides the direct link to obtain the download package for installation in your environment.\n\n * Installation instructions\n\nThe Installation instructions section provides the installation instructions necessary to apply this release into your environment.\n\n * Known problems\n\nThe Known side effects section contains a link to the known problems (open defects) identified at the time of this release.\n\nSupporting Documentation Document Description * Detailed System Requirements [http://www.ibm.com/support/docview.wss?uid=swg27036456]\n\nClick to review the detailed system requirements information for a complete list of hardware requirements, supported operating systems, prerequisites and optional supported software, with component-level details and operating system restrictions.\n\n * IBM Knowledge Center [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.auth.ui.doc/helpindex_pu.html]\n\nIBM Knowledge Center provides an entry point to product documentation. You can view, browse, and search online information related to the product.\n\n * Fix List [http://www.ibm.com/support/docview.wss?uid=swg27036454#tab_1.8]\n\nClick to review a complete list of the defects (APARs) resolved in this release including a list of resolved defects for the entire version family.\n\nPREREQUISITES\n \n\nPrerequisites include: Review the Detailed System Requirements [http://www.ibm.com/support/docview.wss?uid=swg27036456] for any prerequisites required for this release.\n\nBack to top\n\nINSTALLATION INSTRUCTIONS\n \n\nUse Installation Manager to install and update Packaging Utility. If Installation Manager is installed, you can use the Packaging Utility repository on www.ibm.com to install or update Packaging Utility without downloading files. If Installation Manager is not installed, you must download the Packaging Utility files. Installation Manager is included in the Packaging Utility download packages.\n\nThe installer package for Packaging Utility is pu.offering.disk.platform_version.zip where platform indicates the operating system and version indicates the version of Packaging Utility. The installer package contains files for only one platform. Using this package, you can install Packaging Utility and Installation Manager by running the install command. You can also add this package as a repository in Installation Manager and use the package to update Packaging Utility.\n\nThe fix pack package for Packaging Utility is pu.update_version.zip. The fix pack contains files for all supported platforms. You can add this fix pack as a repository to update Packaging Utility. You cannot install Packaging Utility or Installation Manager with this fix pack.\n\nPackaging Utility is available in 64-bit mode. Review information information about bit mode for installation or updates: Packaging Utility bit mode information [https://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.auth.ui.doc/topics/r_pu_bit_mode.html].\n\nFor more information about Packaging Utility and Installation Manager, Review the Installation Manager Knowledge Center [http://www.ibm.com/support/knowledgecenter/SSDV2W/im_family_welcome.html].\n\n\nINSTALL OR UPDATE PACKAGING UTILITY WITHOUT DOWNLOADING FILES\nYou must have Internet access and Installation Manager must be installed to install or update Packaging Utility without downloading files. The Packaging Utility repository located on www.ibm.com contains the latest version of Packaging Utility.\n\nYou must have an IBM user name and password to access the repository. To register for these credentials, go to: http://www.ibm.com/account/profile.\n\n\nIBM Knowledge Center topics that are specified by operating system for installing and updating Packaging Utility. The installation topics contain information about downloading the Installation Manager installation files. \n\nOperating System Action Packaging Utility topic located in the IBM Installation Manager Knowledge Center Windows\nLinux\nUNIX\nMac OS X operating system Installation Installing Packaging Utility in wizard mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.auth.ui.doc/topics/r_pu_wm.html] Installing Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_install.html] Installing or updating Packaging Utility by using imcl commands [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_install_imcl.html] Update Updating Packaging Utility in wizard mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.auth.ui.doc/topics/t_pu_update.html] Updating Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_update.html] Installing or updating Packaging Utility by using imcl commands [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_install_imcl.html] IBM z/OS Installation Installing Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_install.html] Installing or updating Packaging Utility by using imcl commands [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_install_imcl.html] Update Updating Packaging Utility by using console mode [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_console_update.html] Installing or updating Packaging Utility by using imcl commands [http://www.ibm.com/support/knowledgecenter/SSDV2W_1.8.0/com.ibm.cic.commandline.doc/topics/t_pu_install_imcl.html] \nBack to top\n\nDOWNLOAD PACKAGE\n \n\nThe following sections provide detailed information related to this release.\n\nClick the FC link below to obtain the release from Fix Central.\n\n\n\nHOW CRITICAL IS THIS FIX?\n \n\nImpact Assessment Impact Description Recommended This is a service release. It contains new features as well as fixes for client-reported and internally found defects.\n\nTest Results\n\nClose [x]\n\nDEFINITIONS\nRegression: An error in the Maintenance Delivery Vehicle [http://www.ibm.com/support/docview.wss?uid=swg27008656] (MDV) that produces incorrect or unexpected behavior causing a supported feature to stop functioning as designed. \nThis includes: \n\n * Coding errors that cause a regression\n * Documentation or packaging problems that cause a regression\n * Errors reported in a new function delivered in a MDV that cause a regression\n\nIncomplete: An error in the MDV has not regressed, but does not work as designed. \nThis includes: \n\n * Fixed APARs which did not solve the original problem but did not break anything new\n * APARs reporting documentation errors, such as readme errors, that cause problems applying an MDV but do not lead to a regression\n\n\n\n\nNotes: * Regression and incomplete APARs are considered fix-in-error or MDV-in-error\n * Definitions above apply only to valid APARs that result in product fixes (APARs returned as working-as-designed are not assessed for being fix-in-error)\n * Issues in major releases due to new functionality do not apply in this definition\n\nThere are no known regressions to report.\n\nBack to top\n\n\n\nPROBLEMS SOLVED\n \n\nDefects resolved Click the Fix List link in the table of contents above to review a list of the problems solved in this release.\n\n\n\nKNOWN SIDE EFFECTS\n \n\nReview the following list of known issues and open defects: There are no known issues report.\n\nOPEN DEFECTS\nReview the following list of open defects for IBM Installation Manager and Packaging Utility [https://www-947.ibm.com/support/entry/myportal/search_results/rational/ibm_installation_manager?sn=spe&q=%22APAR%20status%22%20OPEN&prod=N340276G72802P18&filter=language:en&productContext=864296863#q%3D%22APAR%20status%22%20OPEN%26filter%3DDC.Type%3ACT748%2Blanguage%3Aen%26prod%3DN340276G72802P18] on the IBM Support Portal.\n\nReview technote 1461170: Open APARs for Rational products available on the Web [http://www.ibm.com/support/docview.wss?uid=swg21461170] for information on how to configure your MyNotifications subscription account and subscribe to the APARs you are interested in following.\n\nBack to top\n\n\n\nCHANGE HISTORY\n \n\nWhat's new No new features or functions.\n\nBack to top\n\nClick the link in the Download Options column:\n\n\n\nDownload RELEASE DATE LANGUAGE SIZE(Bytes) Download Options \nWhat is Fix Central(FC)? [https://www.ibm.com/support/fixcentral/help?page=swfaqs] Packaging Utility downloads (1.8) 11 Sep 2014 English 1 FC [http://www.ibm.com/support/fixcentral/swg/quickorder?parent=ibm%7ERational&product=ibm/Rational/IBM+Packaging+Utility&release=All&platform=All&function=all&source=fc] [ ] \nTECHNICAL SUPPORT\n \n\nTAB NAVIGATION\n * General Support Information- selected tab,\n * Support Resources [http://www.ibm.com/support/docview.wss?uid=swg27020747]- selected tab,\n\n\n\n\nIBM Rational Software Support Communities \n\n * Visit the IBM Support Portal [http://www.ibm.com/support/entry/portal/Overview/Software/Rational/product] to configure your support portal experience and review FAQs, lists of known problems, fixes, and a wealth of important support information.\n \n \n * Visit developerWorks [http://www.ibm.com/developerworks/rational/] to access an online collection of tutorials, sample code, standards, forums and other resources provided by experts at IBM to assist software developers using Rational tools including access to the IBM RFE Community [http://www.ibm.com/developerworks/rfe/].\n \n \n * Visit the Jazz Community [http://jazz.net/] if you use a Rational product created using the Jazz platform to interact directly with the Jazz development team and other community members, download product trials and betas and track developement progress. \n\n\n\n\nHELPFUL HINTS FOR OBTAINING TECHNICAL ASSISTANCE:\nBefore you contact IBM Rational Software Support, gather the background information that you need to describe the problem. When you describe a problem to an IBM software support specialist, be as specific as possible and include all relevant background information so that the specialist can help you solve the problem efficiently. To save time, know the answers to these questions: \n\n * What software versions were you running when the problem occurred? \n * Do you have logs, traces, or messages that are related to the problem? \n * Can you reproduce the problem? If so, what steps do you take to reproduce it? \n * Is there a workaround for the problem? If so, be prepared to describe the workaround. \n\nIf you have helpful information to diagnose or identify the problem on your system, you can provide this data by following the instructions to exchange information with IBM Technical Support [http://www.ibm.com/software/support/exchangeinfo.html]. \n\n \n\nFollow IBM Rational Client Support on Twitter [http://twitter.com/rationalsupport] | Facebook [http://facebook.com/rationalsupport] | YouTube [http://www.youtube.com/ibmrationalsupport] | devWorks Blog [https://www.ibm.com/developerworks/mydeveloperworks/blogs/nfrsblog/?lang=en]\n\n\n\n\n Back to top"
}
] |
DEV_Q267 | Can you enable the reporter feature with IBM Rational Rhapsody Architect Software Floating license?
Can you enable the reporter feature with IBM Rational Rhapsody Architect Software Floating license? | The license features that come incorporated with IBM Rational Rhapsody Tools & Utilities Add on keys are as follows:
* ReporterPro
* Reporter | false | [
{
"filename": "swg21606028.txt",
"text": "Title: IBM License features incorporated in \"Tools and Utilities\" key while generating Rational Rhapsody licenses - United States\n\nText:\nTools and Utilities; License Feature TECHNOTE (FAQ)\n\nQUESTION\n What are the features incorporated with the \"Tools and Utilities\" License key for IBM Rational Rhapsody? \n\nCAUSE\nYou would like to know all the features of the Tools and Utilities license key\n\nANSWER\nThe license features that come incorporated with IBM Rational Rhapsody Tools & Utilities Add on keys are as follows: \n\n * ReporterPro \n * Reporter \n * RPGetConnected \n * RPGetConnectedWind \n * RPGetConnectedVxw \n * RPGetConnectedSol \n * RPGetConnectedN \n * RPGetConnectedG \n * RPUNCS \n * RPTcSEAddon \n * RPGraphPanel \n * RPRG \n * RPRG_DOORS \n * RPRG_X2TXT \n * RPRG_REQPRO \n * RPRG_RP \n * RPRG_SIMULINK \n * RPRG_TAGGER \n * RPRG_CALIBERRM \n * RPUSimulink \n * RPXMI \n * RPTAUXMI\n\n\nNote: Important functionalities of Rational Rhapsody such as Gateway [ RPRG], Import and Export of XMI files in Rhapsody [RPXMI], Panel Diagrams [RPGraphPanel] and Reporter Plus [ReporterPro] among others are covered\n\nRELATED INFORMATION\n Rational DOORS license features [http://www-01.ibm.com/support/docview.wss?uid=swg21607708]\nRational TAU License features [http://www-01.ibm.com/support/docview.wss?uid=swg21608087]\nRational Build Forge features [http://www-01.ibm.com/support/docview.wss?uid=swg21608803]\nRational Dashboard [http://www-01.ibm.com/support/docview.wss?uid=swg21608812]"
}
] |
DEV_Q268 | ODR OOM issue
I got ODR OOM after upgrading the WAS to v8553. No configuration or traffic load changing. Do I need a fix pack? | The fix for this APAR is currently targeted for inclusion in
fix pack 8.5.5.9. | false | [
{
"filename": "swg1PI53566.txt",
"text": "Title: IBM PI53566: ON DEMAND ROUTER MEMORY LEAK WHEN UPGRADING APPLICATIONS UNDER LOAD - United States\n\nText:\n FIXES ARE AVAILABLE\nPI53566:on demand router memory leak when upgrading applications under load [http://www-01.ibm.com/support/docview.wss?uid=swg24041964]\n8.5.5.9: WebSphere Application Server V8.5.5 Fix Pack 9 [http://www-01.ibm.com/support/docview.wss?uid=swg24041819]\n8.5.5.10: WebSphere Application Server V8.5.5 Fix Pack 10 [http://www-01.ibm.com/support/docview.wss?uid=swg24042150]\n8.5.5.11: WebSphere Application Server V8.5.5 Fix Pack 11 [http://www-01.ibm.com/support/docview.wss?uid=swg24043005]\n8.5.5.12: WebSphere Application Server V8.5.5 Fix Pack 12 [http://www-01.ibm.com/support/docview.wss?uid=swg24043844]\n8.5.5.13: WebSphere Application Server V8.5.5 Fix Pack 13 [http://www-01.ibm.com/support/docview.wss?uid=swg24044479]\n\n\nSUBSCRIBE\nYou can track all active APARs for this component.\n\n\n\nAPAR STATUS\n * CLOSED AS PROGRAM ERROR.\n \n \n \n\nERROR DESCRIPTION\n * The On Demand Router (ODR) has a memory leak related to\n HttpRouteAction objects such that when the system is under load\n and there are configuration changes such as uninstalling and\n installing applications it is possible that multiple, redundant\n HttpRouteAction objects can be created with registered\n listeners for ODC tree changes but never removed. This will\n eventually fill up the available heap space and cause an Out Of\n Memory issue on the ODR. Restarting the ODR will correct the\n problem.\n \n \n \n \n \n\nLOCAL FIX\n * Restart the ODR.\n \n \n \n \n \n\nPROBLEM SUMMARY\n * ****************************************************************\n * USERS AFFECTED: All users of IBM WebSphere Application *\n * Server Intelligent Management using the *\n * java On Demand Router (ODR). *\n ****************************************************************\n * PROBLEM DESCRIPTION: An Out Of Memory error can be seen on *\n * the On Demand Router because *\n * HttpRouteAction objects can *\n * accumulate. *\n ****************************************************************\n * RECOMMENDATION: *\n ****************************************************************\n There is a code bug where HttpRouteAction objects can\n accumulate because they are not freed. This is particularly\n noticeable when there are routing rules present, many\n applications installed, and multiple configuration changes\n happening on the system (such as installing or removing\n applications). Over time this can cause exhaustion of the\n available heap and an Out Of Memory error for the On Demand\n Router.\n \n \n \n \n \n\nPROBLEM CONCLUSION\n * The area of code was corrected to release the HttpRouteAction\n objects. This fix supercedes PI51978 [http://www-01.ibm.com/support/docview.wss?uid=swg1PI51978].\n \n The fix for this APAR is currently targeted for inclusion in\n fix pack 8.5.5.9. Please refer to the Recommended Updates\n page for delivery information:\n http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980 [http://www.ibm.com/support/docview.wss?rs=180&uid=swg27004980]\n \n \n \n \n \n\nTEMPORARY FIX\n\nCOMMENTS\n\nAPAR INFORMATION\n * APAR NUMBER\n PI53566\n \n \n * REPORTED COMPONENT NAME\n WEBSPHERE APP S\n \n \n * REPORTED COMPONENT ID\n 5724J0800\n \n \n * REPORTED RELEASE\n 850\n \n \n * STATUS\n CLOSED PER\n \n \n * PE\n NoPE\n \n \n * HIPER\n NoHIPER\n \n \n * SPECIAL ATTENTION\n NoSpecatt / Xsystem\n \n \n * SUBMITTED DATE\n 2015-12-04\n \n \n * CLOSED DATE\n 2016-01-22\n \n \n * LAST MODIFIED DATE\n 2016-03-23\n \n \n\n * APAR IS SYSROUTED FROM ONE OR MORE OF THE FOLLOWING:\n \n \n \n * APAR IS SYSROUTED TO ONE OR MORE OF THE FOLLOWING:\n \n \n \n\nFIX INFORMATION\n * FIXED COMPONENT NAME\n WEBSPHERE APP S\n \n \n * FIXED COMPONENT ID\n 5724J0800\n \n \n\nAPPLICABLE COMPONENT LEVELS\n * R700 PSY\n UP\n \n \n * R850 PSY\n UP"
}
] |
DEV_Q269 | Executing a scenario suite with a Scenario Service Provider (SSP) over HTTPS
How to configure the machines hosting the WebSphere Operational Decision Management modules with regard to HTTPS when executing scenario suites ?
How to avoid the exception below while requesting from Decision Center the execution of a scenario suite on Scenario Service Provider (SSP) over HTTPS ?
Exception caught while contacting RES ilog.rules.res.util.http.IlrConnectionException: IO error when contacting "/res/repositoryService"
....
Caused by: javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.g: PKIX path building failed: java.security.cert.CertPathBuilderException: unable to find valid certification path to requested target | - | true | [] |
DEV_Q270 | What version / level of Java JRE and GSKit is included with each WebSphere MQ version?
What version / level of Java JRE and GSKit is included with WebSphere MQ? for each MQ version? | - | true | [] |
DEV_Q271 | Problem with Postal database in Parascript
Hi
i am working with Parascript and i have installed successfully in my local system by folloing this guide [ Parascript FieldScript for Taskmaster Guide ]
here i can able to create vocabulary file, but storing multiple values into this the values are overridden and i do not understand how to create a postal database and access it
is that postal database is separate component ,,?? do we need to get somewhere and install ,,? they just mention in Guide the use of actions only
and does this parascript really helps to get better recognize. | The address information in the USPS database on the data disk is automatically disabled 105 days after the date of issue. IBM refreshes the data disk on the 14th day of every month, or the previous business day. You must ensure that you obtain the refreshed data from Passport Advantage on a regular schedule so that you avoid issues that are associated with disabled address information. | false | [
{
"filename": "swg24031674.txt",
"text": "Title: IBM Download Parascript FieldScript for IBM Datacap Taskmaster Capture V8.0.1, V8.1.0, and IBM Datacap V9.0.0. - United States\n\nText:\n DOWNLOADABLE FILES\n\nABSTRACT\n This document contains information about obtaining Parascript FieldScript for IBM Datacap Taskmaster Capture Versions 8.0.1 and 8.1.0, and for IBM Datacap Version 9.0.0. \n\nDOWNLOAD DESCRIPTION\nParascript FieldScript for IBM Datacap Versions 8.0.1, 8.1.0, and 9.0.0, and the associated data disk that contains the United States Postal Service (USPS) database are available for download only through Passport Advantage. \n\nThe address information in the USPS database on the data disk is automatically disabled 105 days after the date of issue. IBM refreshes the data disk on the 14th day of every month, or the previous business day. You must ensure that you obtain the refreshed data from Passport Advantage on a regular schedule so that you avoid issues that are associated with disabled address information.\n\nPREREQUISITES\nSee the following website for detailed system requirements.\n\nURL LANGUAGE SIZE(Bytes) Hardware and software requirements [http://www.ibm.com/support/docview.wss?uid=swg27043811] English 15234 \nINSTALLATION INSTRUCTIONS\nSee the Parascript(R) FieldScript(R) for IBM Datacap Taskmaster Capture Version 8.0.1 Guide for installation instructions.\n\nClick on the other links for related information.\n\nURL LANGUAGE SIZE(Bytes) Parascript FieldScript for Taskmaster Guide [http://www.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=GC19-3374-00] English 55555 IBM Datacap Publication Library [http://www.ibm.com/support/docview.wss?uid=swg27043856] English 1000 Parascript FieldScript with Datacap V8.1.0 & V9.0.0 [http://www.ibm.com/support/docview.wss?uid=swg27035840] English 1000 \nDOWNLOAD PACKAGE\nTo download Parascript FieldScript, sign in to Passport Advantage [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] by using your IBM ID. If you are not a returning customer or you do not have an IBM ID, you can register to obtain an IBM ID.\n\nAfter you sign in to Passport Advantage, you can select the software to which you are entitled to download.\n\nClick the HTTP link to go to the Passport Advantage Online website.\n\n\n\n\nDownload RELEASE DATE LANGUAGE SIZE(Bytes) Download Options Passport Advantage Online 16 Dec 2011 English 1024 HTTP [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm] \nTECHNICAL SUPPORT\n Passport Advantage Online support:\nhttps://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare.html [https://www.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare.html]\n\nIBM Datacap Taskmaster Capture V8.0.1 and V8.1.0 support: http://www.ibm.com/support/entry/portal/Overview/Software/Information_Management/Datacap_Taskmaster_Capture [http://www.ibm.com/support/entry/portal/Overview/Software/Information_Management/Datacap_Taskmaster_Capture] \n\nCross reference information Segment Product Component Platform Version Edition Enterprise Content Management Datacap Taskmaster Capture"
}
] |
DEV_Q272 | z/OS Connect Enterprise Edition 3.0 and 2.0 compatibility with CICS TS 5.4
Can z/OS Connect Enterprise Edition V3.0 and V2.0 be used with CICS Transaction Server for z/OS (CICS TS) V5.4? I want to make sure there are no compatibility problems. I would also like to know if there are any specific tasks that I need to perform for the z/OS Connect Enterprise Edition V3.0 and V2.0 when upgrading to CICS TS V5.4. | - | true | [] |
DEV_Q273 | Why am I now seeing an SqlDataException for Unsupported ccsid, encoding, or locale after moving to Java 8.0 with WebSphere Application Server 8.5?
The requests using the DB2 JDBC driver are failing with:
com.ibm.db2.jcc.am.SqlDataException: [jcc][t4][10275][10041][4.19.56] Unsupported ccsid, encoding, or locale: "Cp037". ERRORCODE=-4220, SQLSTATE=22021
Caused by: java.io.UnsupportedEncodingException: Cp037 at sun.io.Converters.getConverterClass(Converters.java:319) at sun.io.Converters.newConverter(Converters.java:373) at sun.io.ByteToCharConverter.getConverter(ByteToCharConverter.java:98) at com.ibm.db2.jcc.am.s.(Unknown Source) at com.ibm.db2.jcc.am.q.a(Unknown Source) ... 42 more | - | true | [] |
DEV_Q274 | VMware agent SSL hand shake failure after ESX upgrade
We did an update to our VCentre server, bringing it to 5.5 update 3e, i.e. 5.5.0,4180647 As a result the VMware agent does not connect now and logs this error:
SEVERE: Connection.open: SSL handshake failed to: 192.168.1.2
We switched off SSL certification validation but it did not solve. | - | true | [] |
DEV_Q275 | Jobtask long description
How do I modify the JP sheet to include the JOBTASK Long description in the query. I have tried JOBTASK.DESCRIPTION.DESCRIPTION_LONGDESCRITION and other combinations but they do not seem to work. | Maximo 6.x MEA
1. Go To Integration -> Integration Object
On the Persistent Fields tab, exclude HASLD
On the Non-Persistent Fields tab, include DESCRIPTION_LONGDESCRIPTION
Maximo 7.x MIF
1. Go To Integration -> Object Structures
Click Select Action -> Exclude/Include Fields
On the Persistent Fields tab, exclude HASLD
On the Non-Persistent Fields tab, include DESCRIPTION_LONGDESCRIPTION
Maximo 6.x/7.x XML
Add the long description tag to the inbound XML:
<DESCRIPTION_LONGDESCRIPTION>xxxxx</DESCRIPTION_LONGDESCRIPTION>
Do not include the HASLD tag. This column will be set automatically. | false | [
{
"filename": "swg21417266.txt",
"text": "Title: IBM Including long descriptions in the Maximo Enterprise Adapter - United States\n\nText:\nlong description; ldkey; hasld; MEA; TPAEINTEGRATION TECHNOTE (FAQ)\n\nQUESTION\n How do I include long descriptions when sending data in using the Maximo Enterprise Adapter (MEA) or Maximo Integration Framework (MIF)? \n\nANSWER\n \n\nMaximo 6.x MEA \n\n1. Go To Integration -> Integration Object \n\nOn the Persistent Fields tab, exclude HASLD\nOn the Non-Persistent Fields tab, include DESCRIPTION_LONGDESCRIPTION \n\nMaximo 7.x MIF\n\n1. Go To Integration -> Object Structures \n\nClick Select Action -> Exclude/Include Fields \n\nOn the Persistent Fields tab, exclude HASLD\nOn the Non-Persistent Fields tab, include DESCRIPTION_LONGDESCRIPTION \n\nMaximo 6.x/7.x XML\n\nAdd the long description tag to the inbound XML:\n\n<DESCRIPTION_LONGDESCRIPTION>xxxxx</DESCRIPTION_LONGDESCRIPTION> \n\nDo not include the HASLD tag. This column will be set automatically.\n\nThe same process will work for sending data in using flat files and interface tables, however, you must use an alias for DESCRIPTION_LONGDESCRIPTION on DB2 and SQL Server since the column name is longer than 18. If your object structure has multiple MBOs with long descriptions, you will have to use an alias to identify each column name uniquely.\n\n \n\n\nCross reference information Segment Product Component Platform Version Edition Systems and Asset Management Maximo Enterprise Adapter Not Applicable"
}
] |
DEV_Q276 | MessageSet Project cannot be referenced in multiple Applications
The same MessageSet Project cannot be referenced in multiple Applications or Libraries in WMB V8.
Is there any specific reason for having this restriction ?
Thanks. | - | true | [] |
DEV_Q277 | Is transient user support available for SAML integration with WebSphere Portal 8.0?
I am looking to leverage the SAML TAI provided by WebSphere Application Server for my WebSphere Portal 8.0 environment. Is transient user support available so that I do not have to maintain a local account in my Portal user registry for every external user which is verified and trusted by my identity provider? | Transient user support [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/overview/new_cf08.dita?lang=en] has been introduced for SAML TAI [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/wcm/wcm_secure_int_tai_auth.dita?lang=en] starting with Cumulative Fix (CF) #8 for 8.5. Refer to the WebSphere Portal Security blog [https://www.ibm.com/developerworks/community/blogs/8f2bc166-3bdc-4a9d-bad4-3620dbb3e46c/entry/portal_transient_user_support_with_was_saml_tai_business_case_clarification?lang=en] for more details regarding the business case and implementation details. | false | [
{
"filename": "swg21665086.txt",
"text": "Title: IBM CWWIM1011E during PUMA lookup using SAML Trust Association Interceptor - United States\n\nText:\nSAML; SSO; TAI; PUMA; CWWIM1011E; InvalidUniqueNameException TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM\nAfter configuring the Security Assertion Markup Language (SAML) SAML Trust Association Interceptor (TAI) in WebSphere Application Server, you attempt to access WebSphere Portal after authenticating to your Identity Provider (IdP), but you are unable to view the Portal page.\n\nSYMPTOM\n- Portal page is blank \n\n- SystemOut.log contains the following error at the time of the problem occurrence:\n\ncom.ibm.websphere.wim.exception.InvalidUniqueNameException: CWWIM1011E\nThe '<userId>' unique name is not valid.\n\n\nCAUSE\nSAML TAI parameter sso_<n>.sp.idMap = is configured to use \"idAssertion\" which results in the userid instead of the fully distinguished name of the user to be set in the JAAS subject. Portal then uses this value to query Virtual Member Manager (VMM) via findUserByIdentifier() and the failure occurs since the value is not formatted as a distinguished name.\n\n\nDIAGNOSING THE PROBLEM\n- Collect Portal Login troubleshooting data [http://www-01.ibm.com/support/docview.wss?uid=swg21592791] \n\n- Look for the following in security.xml:\n<interceptors xmi:id=\"TAInterceptor_<identifier>\" interceptorClassName=\"com.ibm.ws.security.web.saml.ACSTrustAssociationInterceptor\">\n...\n<trustProperties xmi:id=\"Property_<identifier>\" name=\"sso_1.sp.idMap\" value=\"idAssertion\"/> \n\nNote: There may be more than one sso_<n>.sp.idMap property (for example, sso_1.sp.idMap, sso_2.sp.idMap, etc). \n\n\nRESOLVING THE PROBLEM\n \n\nOption #1: \n\nThe idAssertion value means that no entry is necessary for the user in the user registry, which is not supported in WebSphere Portal by default. Update the sso_<n>.sp.idMap property via the Integrated Solutions Console to use the value \"localRealm\" instead of \"idAssertion.\" \n\nThe localRealm value ensures that WebSphere Application Server will complete the JAAS Subject with the full distinguished name for the user by querying the user registry and thus Portal will pass the correct format to VMM. \n\nOption #2: \n\nTransient user support [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/overview/new_cf08.dita?lang=en] has been introduced for SAML TAI [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/wcm/wcm_secure_int_tai_auth.dita?lang=en] starting with Cumulative Fix (CF) #8 for 8.5. Refer to the WebSphere Portal Security blog [https://www.ibm.com/developerworks/community/blogs/8f2bc166-3bdc-4a9d-bad4-3620dbb3e46c/entry/portal_transient_user_support_with_was_saml_tai_business_case_clarification?lang=en] for more details regarding the business case and implementation details. \n\n \n\nNote: WebSphere Portal also provides transient user support when configured with OpenId authentication [http://www-01.ibm.com/support/knowledgecenter/SSHRKX_8.5.0/mp/security/use_openid.dita?lang=en].\n\nRELATED INFORMATION\n Understanding the SAML Trust Association Interceptor [http://www.ibm.com/developerworks/websphere/techjournal/1307_lansche/1307_lansche.html]\nWebSphere Portal Support Statement [http://www-10.lotus.com/ldd/portalwiki.nsf/dx/WebSphere_Portal_Support_Statement_wp8]"
}
] |
DEV_Q278 | Can I change the UUID value on the Messaging Engine?
After dropping the SIB object, a new UUID value was generated for the new SIB object. However, the messaging application points to the old UUID value.
Is it possible to change the new UUID value back to the old value? | - | true | [] |
DEV_Q279 | Are there any known issue or limitation to LOAD data using ADMIN_CMD stored procedure?
Hello,
We have JDBC applications on WebShpere, LOAD data using ADMIN_CMD. Now, we are planning to use them under XA environment. Are there any known issue or limitation to LOAD data using ADMIN_CMD under XA environment? | It is an known current limitation of DB2. | false | [
{
"filename": "swg21988939.txt",
"text": "Title: IBM ADMIN_CMD('load from ...') using JDBC in XA transaction gets SQL30090N - United States\n\nText:\n TECHNOTE (FAQ)\n\nQUESTION\n Why does ADMIN_CMD('load from ...') using JDBC in XA transaction get SQL30090N? \n\nCAUSE\nIt is an known current limitation of DB2.\n\nANSWER\nHere is an example message from a jdbctrace.log \n\n-------------------\n[jcc] BEGIN TRACE_DIAGNOSTICS\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03] java.sql.SQLWarning\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] DB2 SQLCA from server\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlCode = 20397\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlErrd = { 0, 2, 0, 0, 0, 0 }\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlErrmc = SYSPROC.ADMIN_CMD;SQL30090;^@\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlErrmcTokens = { SYSPROC.ADMIN_CMD, SQL30090, ^@ }\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlErrp = DB2LOAD\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlState = 01H52\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03][Sqlca@f3177864] SqlWarn =\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03] SQL state = 01H52\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03] Error code = 20397\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03] Tokens = SYSPROC.ADMIN_CMD;SQL30090;^@\n[jcc][Thread:WebContainer : 0][SQLWarning@2cab0b03] Stack trace follows\ncom.ibm.db2.jcc.am.SqlWarning: DB2 SQL Warning: SQLCODE=20397, SQLSTATE=01H52, \nSQLERRMC=SYSPROC.ADMIN_CMD;SQL30090;^@, DRIVER=4.19.49\n-------------------\n\nSymptoms:\n- It does not throw any exception and the application finished without any problem but \nthe data is not actually loaded into the table.\n- If the same operation without XA transaction, it is succeeded and loaded data.\n- From jdbctrace, SQL20397W and SQL30090N are logged.\n\nThe reason why:\nThe cause of the problem is LOAD does internal commit near the beginning of \noperation. The load internal commit got back SQL30090 error is standard \nbehavior in XA environment. So ADMIN_CMD + LOAD does not work on XA.\n\nWorkaround:\nUnfortunately, there is no way to do ADMIN_CMD + LOAD on XA.\n\nRELATED INFORMATION\n LOAD command using the ADMIN_CMD procedure [https://www.ibm.com/support/knowledgecenter/en/SSEPGG_10.5.0/com.ibm.db2.luw.sql.rtn.doc/doc/r0023577.html ]\nSQL30090N [https://www.ibm.com/support/knowledgecenter/en/SSEPGG_10.5.0/com.ibm.db2.luw.messages.sql.doc/doc/msql30090n.html ]\nA Japanese translation is available [http://www.ibm.com/support/docview.wss?uid=swg21996128]"
}
] |
DEV_Q280 | Is WebSphere Transformation Extender (WTX) supported for IBM Integration Bus V10?
When will WebSphere Transformation Extender (WTX) be supported for IBM Integration Bus V10? | - | true | [] |
DEV_Q281 | 'Save and Close' and 'Save' buttons grayed out in desktop configuration
In IBM Content Navigator, when configuring a desktop, the 'Save and Close' and 'Save' buttons may be disabled. | One of the required fields in the configuration does not have a value | false | [
{
"filename": "swg21975568.txt",
"text": "Title: IBM 'Save and Close' and 'Save' buttons grayed out in desktop configuration - United States\n\nText:\nICN; Content Navigator; Save; Save and Close; Button TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n In IBM Content Navigator, when configuring a desktop, the 'Save and Close' and 'Save' buttons may be disabled. \n\nCAUSE\nOne of the required fields in the configuration does not have a value\n\nRESOLVING THE PROBLEM\nIBM Content Navigator configuration tabs that contain required fields are flagged with a red asterisk to the side of the tab label. For a desktop configuration, General, Repositories, Layout, and Menus tabs contain required fields. Make sure all these fields have a value. The following screen shot provides an illustration of the tabs that contain required fields. \n\n[/support/docview.wss?uid=swg21975568&aid=1] [/support/docview.wss?uid=swg21975568&aid=1]"
}
] |
DEV_Q282 | Does the IBM Netcool Omnibus ServiceNow Gateway support Geneva Release ?
Users of this gateway are asking if we support the latest release of ServiceNow Geneva instance? | Enhancement to allow the gateway to accommodate a change in REST API behavior between ServiceNow versions Eureka/Fiji compared to Geneva. | false | [
{
"filename": "swg21978428.txt",
"text": "Title: IBM Tivoli Netcool/OMINbus Java Gateway for ServiceNow (nco_g_servicenow-3_0) - United States\n\nText:\nrelease notice; downloads; Netcool/OMNIbus Java Gateway for ServiceNow; nco_g_servicenow NEWS\n\nABSTRACT\n This new gateway will be ready for downloading on November 24, 2016. \n\nCONTENT\n \n\nThis version addresses the following enhancement requests:\n\n * RFE 85941: Enhancement to add HTTP proxy support. New property updated to specify the HTTP proxy with optional port.\n * RFE 88118: Enhancement to allow the gateway to accommodate a change in REST API behavior between ServiceNow versions Eureka/Fiji compared to Geneva.\n\nYou can download the installation package from the IBM Passport Advantage website: \nwww.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm [http://www.ibm.com/software/howtobuy/passportadvantage/pao_customers.htm]\n\nYou can access the latest version of the guide written for this gateway on the IBM Knowledge Center:\n\nwww.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/snowgw/wip/concept/snowgw_intro.html [https://www.ibm.com/support/knowledgecenter/SSSHTQ/omnibus/gateways/snowgw/wip/concept/snowgw_intro.html]\n\nNetcool/OMNIbus V8.1\n\nIf you are running Netcool/OMNIbus V8.1, a single package contains versions of the gateway for all supported Operating Systems. To obtain this new package, use the Find by part number field to search for part number: CNFT1EN\n\n Note: The Netcool/OMNIbus V8.1 version of this gateway supports the following Operating Systems: AIX, Linux, Solaris, Windows and zLinux. \n\nNetcool/OMNIbus V7.4.0\n\nIf you are running Netcool/OMNIbus V7.4.0, a separate package is supplied for each Operating System. To obtain this new package, use the Find by part number field to search for the part number that corresponds to your Operating System as shown in the table below.\n\nPart number Operating System CNFQ2EN AIX CNFQ3EN HP-UX Integrity CNFQ4EN Linux for zSeries CNFQ5EN Linux CNFQ6EN Solaris CNFQ7EN Windows Note: Some versions of some web browsers can introduce random characters into text copied from web pages to the clipboard. In such cases, if you copy and paste part numbers from this release notice into Passport Advantage search fields, the search engine might not return the correct result. If you are encountering problems locating packages in Passport Advantage, remove any characters generated by the copy-paste operation before searching, or manually enter the part numbers into the search field.\n\nIf, for any other reason, you cannot find installation packages in Passport Advantage, contact eCustomer care using the contact information on the following website: https://www-112.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare_emea.html [https://www-112.ibm.com/software/howtobuy/passportadvantage/paocustomer/docs/en_US/ecare_emea.html]"
}
] |
DEV_Q283 | Hello - I recently installed SPSS 20, my temporary period for running spss has expired, I am in need of the actual license code to fully install. my Lock code is: 4-20C30
Hello - I recently installed SPSS 20, my temporary period for running spss has expired, I am in need of the actual license code to fully install. my Lock code is: 4-20C30 . please help! | For installation & licensing issues on Student version and Graduate pack, contact your vendor. | false | [
{
"filename": "swg21592093.txt",
"text": "Title: IBM SPSS Student Version and Graduate Pack Resources - United States\n\nText:\nSPSS Support Acquisition Statistics Stats Grad Pack Student TECHNOTE (FAQ)\n\nQUESTION\n Where do I get support for IBM SPSS Student Version or Graduate Pack software? \n\nANSWER\nStep 1: \nFor installation & licensing issues on Student version and Graduate pack, contact your vendor. \n\n * Hearne [http://www.hearne.software/Software/SPSS-Grad-Packs-for-Students-by-IBM/FAQ] \n * On the Hub [http://onthehub.com/] \n * StudentDiscounts.com [http://studentdiscounts.com/contact-us.aspx] \n * JourneyEd [https://www.journeyed.com/contact] \n * thinkEDU [https://thinkedu.desk.com/] \n * Studica [http://www.studica.com/technical-support]\n\n\n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Analytics SPSS Amos Windows Not Applicable Grad Pack, Shrinkwrap, Campus Business Analytics SPSS Modeler Platform Independent Not Applicable Business Analytics SPSS Text Analytics for Surveys Windows Not Applicable Business Analytics SPSS Statistics Platform Independent Not Applicable Campus Edition, Grad Pack, Student Version"
}
] |
DEV_Q284 | iLMT - incomplete virtualisation hierarchy
this query is regarding support case 1109598 that has been raised.
If we set up an account is this providing access to information for other accounts/servers where we use the same ESX hosts for multiple customers. What specifically is being asked in terms of logical structure and permissions of the account? | - | true | [] |
DEV_Q285 | Why is the file db2jcc.jar missing after an upgrade to BPM V8.5.7 CF2016.12?
After upgrading to IBM Business Process Manager V8.5.7 Cumulative Fix 2016.12, I have encountered several JDBC related exceptions during my process application development. It seems that the file db2jcc.jar was removed during the installation of the cumulative fix pack. What happened? | - | true | [] |
DEV_Q286 | Executing an in-flight task for a deactivated snapshot for WebSphere Lombardi Edition and IBM Business Process Manager (BPM)
Why do in-flight tasks stop after the snapshot has been deactivated? This question pertains to WebSphere Lombardi Edition V7.2 and IBM Business Process Manager V7.5.1. | - | true | [] |
DEV_Q287 | Why I am not able to login to StoredIQ Dataserver and Getway using ssh?
Why I am not able to login to StoredIQ Dataserver and Getway using ssh? | Restriction in remote login using ssh | false | [
{
"filename": "swg22001558.txt",
"text": "Title: IBM Unable to login to StoredIQ Dataserver and Gateway using ssh - United States\n\nText:\nStoredIQ ssh TECHNOTE (FAQ)\n\nQUESTION\n Why I am not able to login to StoredIQ Dataserver and Getway using ssh? \n\nCAUSE\nRestriction in remote login using ssh\n\nANSWER\n \n\n 1. Review the file /etc/ssh/sshd_config on the specific server using console \n 2. Make sure PermitRootLogin is set to yes \n 3. Save the change in the file \n 4. Restart the appliance"
}
] |
DEV_Q288 | Is Java 8 supported for BPM?
I understand that support for Java 6 on WebSphere Application Server is ending April 2018, see: http://www-01.ibm.com/support/docview.wss?uid=swg21999583
Now I can switch to Java 7. But what about Java 8? Does BPM 8.5.6 support Java 8? | IBM BPM V8.5.6.0 Java 6 or Java 7* | false | [
{
"filename": "swg21639640.txt",
"text": "Title: IBM Some versions of IBM Business Process Manager (BPM) and IBM Business Monitor do not support certain Java versions running with WebSphere Application Server Network Deployment V8.5 - United States\n\nText:\nibpma85relnotes; ibpms85relnotes; ibpme85relnotes; iid85relnotes; ibpma8501relnotes; ibpms8501relnotes; ibpme8501relnotes; iid8501relnotes TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Java 6™ on WebSphere Application Server V8.5 reaches end of service (EOS) in April 2018. For more information, see the \"Software withdrawal and service discontinuance: IBM WebSphere Application Server V7 and V8 and select IBM WebSphere products and part numbers - Some replacements available\" announcement (http://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/3/897/ENUS916-143/index.html&request_locale=en [http://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/3/897/ENUS916-143/index.html&request_locale=en]). \n\nExtended support is not offered for Java 6, so you should use Java 7 or Java 8 instead. If Java 7 is not supported on your current version, you must upgrade to IBM Business Process Manager (BPM) V8.5.7 and IBM Business Monitor V8.5.7. If Java 8 is not supported on your current version, you must upgrade to IBM BPM V8.6.\n\nIBM BPM zOS V8.5.0.2 supports Java 7.1 (IBM WebSphere Application Server V8.5.5.5 as a prerequisite). \n\nIBM Process Designer in IBM BPM V8.5.7.0 CF 2017.03 or later versions is bundled with Java 7. \n\nRESOLVING THE PROBLEM\nUse the appropriate Java version for the version of IBM BPM or IBM Business Monitor you are using: \n\nProduct version Supported Java version IBM BPM V8.6 Java 8* IBM BPM V8.5.7.0 Java 6 or Java 7* IBM BPM V8.5.6.0 Java 6 or Java 7* IBM BPM V8.5.5.0 Java 6 IBM BPM V8.5.0.x Java 6 [/support/docview.wss?uid=swg21639640&aid=1] [/support/docview.wss?uid=swg21639640&aid=1] IBM Business Monitor V8.5.7.0 Java 6 or Java 7* Business Monitor V8.5.6.0 Java 6 or Java 7* Business Monitor V8.5.5.0 Java 6 [/support/docview.wss?uid=swg21639640&aid=1] [/support/docview.wss?uid=swg21639640&aid=1] *Java snippets, Java conditions, and Java expressions in BPEL processes must use Java 6 constructs instead of Java 7 or Java 8 constructs. \nFor more information, see the following resources: \n * Verify Java SDK version shipped with IBM WebSphere Application Server fix packs [http://www.ibm.com/support/docview.wss?uid=swg27005002] \n * Support for Java 6 with Business Process Manager and Business Monitor ending April 2018 [http://www.ibm.com/support/docview.wss?uid=swg21999583] \n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Installation / Configuration AIX, Linux, Solaris, Windows 8.5.7, 8.5.6, 8.5.5, 8.5.0.2, 8.5.0.1, 8.5 Business Integration IBM Business Process Manager Express Installation / Configuration Linux, Windows 8.5.7, 8.5.6, 8.5.5, 8.5.0.2, 8.5.0.1, 8.5 Business Integration IBM Business Monitor Installation AIX, Linux, Solaris, Windows, z/OS 8.5.7, 8.5.6, 8.5.5 Business Integration IBM Business Process Manager Advanced Installation / Configuration AIX, Linux, Solaris, Windows, z/OS 8.5.7, 8.5.6, 8.5.5, 8.5.0.2, 8.5.0.1, 8.5 Business Integration IBM Business Process Manager Family Installation / Configuration AIX, Linux, Windows 8.6.0.0 IBM Business Process Manager Server Express \nPRODUCT ALIAS/SYNONYM\n BPM\nMonitor"
}
] |
DEV_Q289 | A NullPointerException appears in BPC Explorer in BPM after upgrading, how do I resolve this?
null pointer exception happens when using the business process choreographer explorer. This occurs in BPM 8.5.5.0 after upgrading from WPS 7. The exception stack in SystemOut.log is the following.
webapp E com.ibm.ws.webcontainer.webapp.WebApp logServletError SRVE0293E: [Servlet Error]-[Faces Servlet]: java.lang.NullPointerException at com.ibm.bpc.explorer.ConnectionFactoryImpl.<init>(ConnectionFactoryImpl.java:69) at com.ibm.bpc.explorer.util.BFMUtils.getBFMConnection(BFMUtils.java:301) at com.ibm.bpc.explorer.util.BFMUtils.getBusinessFlowManagerService(BFMUtils.java:310)
..... | - | true | [] |
DEV_Q290 | Is using a monitored JBoss server with ITCAM supported in a Windows Service?
Is using a monitored JBoss server with ITCAM supported in a Windows Service? | The JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC because this involves changes to the JBoss native connector files and this is currently not supported. | false | [
{
"filename": "swg21967756.txt",
"text": "Title: IBM Is using a monitored JBoss Application Server with ITCAM for J2EE supported in a Windows service? - United States\n\nText:\nJ2EE JBoss server Windows service LA2 fix TECHNOTE (FAQ)\n\nTHIS DOCUMENT APPLIES ONLY TO THE FOLLOWING LANGUAGE VERSION(S):\n US English \n\nQUESTION\n Is using a monitored JBoss Application Server with ITCAM for J2EE supported in a Windows service? \n\nANSWER\nWhen you configure the JBoss Application Service to run as a Windows service, you will download the JBoss native connectors [http://jbossweb.jboss.org/downloads/jboss-native-2-0-10] and modify the service.bat file. \n\nThe JBoss service is not available to run as a Windows service when configured with the ITCAM for J2EE agent/DC because this involves changes to the JBoss native connector files and this is currently not supported. Additionally, there's no option to specify the Service name when configuring the JBoss server during the configuration steps. \n\nIf you are using JBoss AS 7.1 or JBoss EAP 6.1.0 or 6.2.0 or 6.3.0, then you will need the to use the latest patch first, [https://developer.ibm.com/answers/questions/208313/how-do-i-download-the-new-itcam-for-j2ee-711-la-if.html]then run the standalone.bat (or domain.bat) program from the command-line after successful configuration. \n\nNote: If you have a Tomcat server, then you will be able to use that server in a Service, the technote is here. [http://www.ibm.com/support/docview.wss?uid=swg21961542]\n\n \n\nPRODUCT ALIAS/SYNONYM\n ITCAM for J2EE"
}
] |
DEV_Q291 | Is Java 8 supported for BPM?
I understand that support for Java 6 on WebSphere Application Server is ending April 2018, see: http://www-01.ibm.com/support/docview.wss?uid=swg21999583
Now I can switch to Java 7. But what about Java 8? Does BPM support Java 8? | IBM BPM V8.5.6 and V8.5.7 support Java 6 and Java 7, but do not support Java 8. | false | [
{
"filename": "swg21639640.txt",
"text": "Title: IBM Some versions of IBM Business Process Manager (BPM) and IBM Business Monitor do not support certain Java versions running with WebSphere Application Server Network Deployment V8.5 - United States\n\nText:\nibpma85relnotes; ibpms85relnotes; ibpme85relnotes; iid85relnotes; ibpma8501relnotes; ibpms8501relnotes; ibpme8501relnotes; iid8501relnotes TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Java 6™ on WebSphere Application Server V8.5 reaches end of service (EOS) in April 2018. For more information, see the \"Software withdrawal and service discontinuance: IBM WebSphere Application Server V7 and V8 and select IBM WebSphere products and part numbers - Some replacements available\" announcement (http://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/3/897/ENUS916-143/index.html&request_locale=en [http://www.ibm.com/common/ssi/ShowDoc.wss?docURL=/common/ssi/rep_ca/3/897/ENUS916-143/index.html&request_locale=en]). \n\nExtended support is not offered for Java 6, so you should use Java 7 or Java 8 instead. If Java 7 is not supported on your current version, you must upgrade to IBM Business Process Manager (BPM) V8.5.7 and IBM Business Monitor V8.5.7. If Java 8 is not supported on your current version, you must upgrade to IBM BPM V8.6.\n\nIBM BPM zOS V8.5.0.2 supports Java 7.1 (IBM WebSphere Application Server V8.5.5.5 as a prerequisite). \n\nIBM Process Designer in IBM BPM V8.5.7.0 CF 2017.03 or later versions is bundled with Java 7. \n\nRESOLVING THE PROBLEM\nUse the appropriate Java version for the version of IBM BPM or IBM Business Monitor you are using: \n\nProduct version Supported Java version IBM BPM V8.6 Java 8* IBM BPM V8.5.7.0 Java 6 or Java 7* IBM BPM V8.5.6.0 Java 6 or Java 7* IBM BPM V8.5.5.0 Java 6 IBM BPM V8.5.0.x Java 6 [/support/docview.wss?uid=swg21639640&aid=1] [/support/docview.wss?uid=swg21639640&aid=1] IBM Business Monitor V8.5.7.0 Java 6 or Java 7* Business Monitor V8.5.6.0 Java 6 or Java 7* Business Monitor V8.5.5.0 Java 6 [/support/docview.wss?uid=swg21639640&aid=1] [/support/docview.wss?uid=swg21639640&aid=1] *Java snippets, Java conditions, and Java expressions in BPEL processes must use Java 6 constructs instead of Java 7 or Java 8 constructs. \nFor more information, see the following resources: \n * Verify Java SDK version shipped with IBM WebSphere Application Server fix packs [http://www.ibm.com/support/docview.wss?uid=swg27005002] \n * Support for Java 6 with Business Process Manager and Business Monitor ending April 2018 [http://www.ibm.com/support/docview.wss?uid=swg21999583] \n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Integration IBM Business Process Manager Standard Installation / Configuration AIX, Linux, Solaris, Windows 8.5.7, 8.5.6, 8.5.5, 8.5.0.2, 8.5.0.1, 8.5 Business Integration IBM Business Process Manager Express Installation / Configuration Linux, Windows 8.5.7, 8.5.6, 8.5.5, 8.5.0.2, 8.5.0.1, 8.5 Business Integration IBM Business Monitor Installation AIX, Linux, Solaris, Windows, z/OS 8.5.7, 8.5.6, 8.5.5 Business Integration IBM Business Process Manager Advanced Installation / Configuration AIX, Linux, Solaris, Windows, z/OS 8.5.7, 8.5.6, 8.5.5, 8.5.0.2, 8.5.0.1, 8.5 Business Integration IBM Business Process Manager Family Installation / Configuration AIX, Linux, Windows 8.6.0.0 IBM Business Process Manager Server Express \nPRODUCT ALIAS/SYNONYM\n BPM\nMonitor"
}
] |
DEV_Q292 | Content Engine System Health Page page doesn't reflect correctly, Fixed Content Advise and Storage Area showing unavailable.
Content Engine System Health Page page doesn't reflect correctly, Fixed Content Advise and Storage Area showing unavailable. | Verify the Content Engine Bootstrap User has Full Control on the Object Store and all associated Storage Areas.
2. Inspect Storage Area security by right-clicking on the Object Store
3. Choose Properties
4. Select the All Properties radio button and view the Storage Area property name
5. Click on the drop down list to select the Storage Area.
6. The Storage Area properties screen will appear.
7. Verify the Security tab allows the Content Engine Bootstrap User has Full Control. | false | [
{
"filename": "swg21566663.txt",
"text": "Title: IBM The FileNet Content Engine Health Page may report the Fixed Content Device and Storage Areas as unavailable - United States\n\nText:\nce health page; storage areas unavailable TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n The Content Engine Health Page (http://<CEserver>:<port>/P8CE/Health ) provides the status for different areas of the FileNet P8 system. When viewing the page, both the Fixed Content Devices and the Storage Areas may display red icons instead of checkmark green icons. \n\nSYMPTOM\nRed icons are displayed next to the Fixed Content Devices and Storage Areas even though users can add and access content.\n\n\nDIAGNOSING THE PROBLEM\nThe p8_server_error log may contain the following E_ACCESS_DENIED error: \n\nyyyy-mm-ddThh:mm:ss nnnnnn ENG FNRCE0241E - ERROR method name: postLoadSecurity principal name: <username> Global Transaction: false User Transaction: false Exception Info: The requester has insufficient access rights to perform the requested operation.\ncom.filenet.api.exception.EngineRuntimeException: E_ACCESS_DENIED: The requester has insufficient access rights to perform the requested operation.\nat com.filenet.engine.retrieve.IndependentClassRetriever.postLoadSecurity(IndependentClassRetriever.java:1390)\nat com.filenet.engine.retrieve.RetrieverClassBase.loadNonScalarProperties(RetrieverClassBase.java:633)\nat com.filenet.engine.retrieve.IndependentClassRetriever.loadNonScalarProperties(IndependentClassRetriever.java:1298)\nat com.filenet.engine.retrieve.IndependentClassRetriever.loadObject(IndependentClassRetriever.java:1119)\n...\n\n\n\nRESOLVING THE PROBLEM\n \n\n 1. Verify the Content Engine Bootstrap User has Full Control on the Object Store and all associated Storage Areas. \n \n \n 2. Inspect Storage Area security by right-clicking on the Object Store\n \n \n 3. Choose Properties\n \n \n 4. Select the All Properties radio button and view the Storage Area property name\n \n \n 5. Click on the drop down list to select the Storage Area. \n \n \n 6. The Storage Area properties screen will appear. \n \n \n 7. Verify the Security tab allows the Content Engine Bootstrap User has Full Control."
}
] |
DEV_Q293 | BPM installation packages and deployment options
What is the difference between "Advanced" and "AdvancedOnly" options for BPM deployment environment? What is the difference between "BPM Advanced" and "BPM Advanced - Process Server" installation images? | - | true | [] |
DEV_Q294 | Error #2070
I purchased the SPSS grad pack and put one of the licenses on one computer and another on this one. This computer crashed and I was forced to reformat the hard drive. Subsequently, I lost SPSS in the process. I am now reinstalling with the single user copy option.
The error it gave me now when I attempted to authorize the program with the original authorization number I received was:
Authorization in progress ... (removed) Authorization failed.: You are not allowed to generate any more new licenses. End Of Transaction. All permitted authorizations for the provided authorization code(s) have been utilized. No additional authorizations are permitted on this code. If you think this is an error, please contact IBM Corp. Customer Service at [email protected] ( http://www-01.ibm.com/software/analytics/spss ) with your product and purchase details. Click "Finish" to exit. | - | true | [] |
DEV_Q295 | Why are we seeing high CPU and hung threads in WebSphere Application Server?
During the job execution in WebSphere Compute Grid we are seeing high CPU along with many hung threads reporting
WSVR0605W from BatchFileLoggerInfo.getDirectoryList method.
In Sysprint many threads are hung with this stack:
BossLog: { 0426} <time stamp> SYSTEM=CPU4 CELL=FGDCELL NODE=FGDNODE4 CLUSTER=WFGDS1 SERVER=WFGDS14 PID=0X060835 TID=0 X2ED98E0000000162 t=8897F0 c=UNK ./bbgrjtr.cpp+733 tag= ... BBOO0221W: WSVR0605W: Thread "WebSphere WLM Dispatch Thread t=008a6b70" (0000006a) has been active for 683953 milliseconds and may be hung.
.... | - | true | [] |
DEV_Q296 | Does the BPM internal Document Store work with IBM DB2 pureScale?
I use IBM DB2 pureScale with my BPM installation. During startup of the server and initialization of the internal document store I see hanging threads in the systemOut.log and the process will not finish. How can this be solved? | The lock timeouts can be avoided by only having a single DB2 pureScale member active during FileNet CM addon installation. Once addon installation has completed successfully, the other members can be brought back online. | false | [
{
"filename": "swg21663414.txt",
"text": "Title: IBM FileNet Content Manager object store addon creation fails on IBM DB2 pureScale - United States\n\nText:\n TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Excessive lock duration during FileNet CM object store addon creation may result in SQL lock timeouts that will cause addon installation to fail. \n\nSYMPTOM\nDB transactions are rolled back due to SQL timeout.\n\n\nCAUSE\nWhen multiple DB2 pureScale members are active during FileNet CM addon creation, excessive SQL locking may occur, resulting in a potential lock timeout. This can result in transactions being rolled back, thereby resulting in the addon installation failing.\n\nDIAGNOSING THE PROBLEM\nExamine both the P8 error log and the DB2 diagnostic logs for each active member for lock timeout error messages similar to the following:\n\n\nDB2 (db2diag.log):\nFUNCTION: DB2 UDB, lock manager, sqlplWaitOnWP, probe:999 \n\n MESSAGE : ZRC=0x80100044=-2146435004=SQLP_LTIMEOUT\n\"LockTimeOut - tran rollback Reason code 68 \n\nP8 (p8_server_error.log): \ncom.filenet.api.exception.EngineRuntimeException: FNRCE0019E: E_DEADLOCK_ERROR: The operation could not be completed due to a deadlock error. A retry might be appropriate.\nCaused by: com.ibm.db2.jcc.am.SqlTransactionRollbackException: DB2 SQL Error: SQLCODE=-911, SQLSTATE=40001, SQLERRMC=68, DRIVER=4.15.82\n\nNote: The SQLERRMC=68 suggests that the root cause is a SQL lock timeout even though the P8 error message and SQLCODE suggest a deadlock occurred.\n\n\nRESOLVING THE PROBLEM\nThe lock timeouts can be avoided by only having a single DB2 pureScale member active during FileNet CM addon installation. Once addon installation has completed successfully, the other members can be brought back online."
}
] |
DEV_Q297 | res-deploy-xom ant task does not deploy xom based on checksum difference when xom is a .zip extension
Question: Is re-naming the WebSphere Portal installation directory and cell name for an existing clustered installation possible? | - | true | [] |
DEV_Q298 | can Datacap support to Arabic language?
can Datacap support to Arabic language? | Support for Arabic requires that customers license NovoDynamics NovoVarus separately and install it on the Rulerunner machine where the Datacap Studio actions for Arabic (Datacap.Libraries.NovoDynamics) will be running. | false | [
{
"filename": "swg27035841.txt",
"text": "Title: IBM Datacap Taskmaster Capture 8.1.0 Language Support - United States\n\nText:\n PRODUCT DOCUMENTATION\n\nABSTRACT\n This document provides details about the languages that are supported by the different IBM Datacap Taskmaster Capture Version 8.1.0 components. \n\nCONTENT\n\n\nThe following tables show the languages that are supported in the corresponding Datacap Taskmaster 8.1.0 component.\n\nNotes\n\n * OCR-S/OCR-SR: Nuance engine\n * OCR-A: ABBYY engine \n * OCR-N: NovoDynamics engine \n * ICR-C: RecoStar engine\n * Legal Dict.: OCR-S Legal Dictionary\n * Financial Dict.: OCR-S Financial Dictionary\n * Medical Dict.: OCR-S Medical Dictionary\n * ICR-P: Parascript engine\n * \n * Admin/Install doc.: Administration/installation documentation\n\nLanguages:\n\n * A through C\n * D through E\n * H through N\n * P through Sa\n * Se through Z\n\nAfrikaans through Czech\n\nImportant:\n\n Support for Arabic requires that customers license NovoDynamics NovoVarus separately and install it on the Rulerunner machine where the Datacap Studio actions for Arabic (Datacap.Libraries.NovoDynamics) will be running.\n\nFor Chinese (traditional) OCR-S/OCR-SR support, HKSCS extensions are not supported.\n\nFor Chinese (simplified) and Chinese (traditional), OCR-A is recommended instead of OCR-S/OCR-SR, because OCR-S confidence calculation might return high confidence for replaced characters.\n\nTable 1\n\nLanguage Data Entry DotEdit and DotScan FastDoc Taskmaster Web OCR-N OCR-S OCR-SR Legal Dict. Financial Dict. Medical Dict. Afrikaans Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Albanian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Arabic Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported</td><td width= [http://www.ibm.com/i/v16/icons/confirm.gif][/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Bosnian (Latin) Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Catalan Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Chinese (simplified) Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Chinese (traditional) [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Croatian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Czech Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Table 1 continued\n\nLanguage OCR-A ICR-C ICR-P IBM Content Classification Admin/Install doc. Online Help Afrikaans Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Albanian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Arabic [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Bosnian (Latin) Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Catalan Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Chinese (simplified) Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Chinese (traditional) Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Croatian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Czech Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Back to top\n\nTable 2 Danish through Estonian\n\nLanguage Data Entry DotEdit and DotScan FastDoc Taskmaster Web OCR-S OCR-SR Legal Dict. Financial Dict. Medical Dict. Danish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Dutch Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Dutch Belgian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] English Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Esperanto Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Estonian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Table 2 Danish through Estonian continued\n\nLanguage OCR-A ICR-C ICR-P IBM Content Classification Admin/Install doc. Online Help Danish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Dutch Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Dutch Belgian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] English Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Esperanto Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Estonian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Back to top\n\nTable 3 Faroese through Greek\n\nLanguage Data Entry DotEdit and DotScan FastDoc Taskmaster Web OCR-S OCR-SR Legal Dict. Financial Dict. Medical Dict. Faroese Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Finnish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] French Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Gaelic Irish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Gaelic Scottish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] German Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Greek Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Table 3 Faroese through Greek continued\n\nLanguage OCR-A ICR-C ICR-P IBM Content Classification Admin/Install doc. Online Help Faroese Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Finnish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] French Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Gaelic Irish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Gaelic Scottish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] German Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Greek Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Back to top\n\nTable 4 Hebrew through Norwegian\n\nImportant: OCR-A support for Hebrew and Japanese requires the IBM Datacap Taskmaster Capture interim fix, 8.1.0.2-Datacap-Taskmaster-WIN-IF-OCRA:0609577 [http://www.ibm.com/support/fixcentral/swg/selectFixes?product=ibm/Information+Management/Datacap+Taskmaster+Capture&release=All&platform=All&function=fixId&fixids=8.1.0.2-Datacap-Taskmaster-WIN-IF-OCRA%3A0609577&includeSupersedes=0], which is available at IBM Support Fix Central [http://www.ibm.com/support/fixcentral].\n\nFor Japanese, OCR-A is recommended instead of OCR-S/OCR-SR, because OCR-S confidence calculation might return high confidence for replaced characters.\n\nLanguage Data Entry DotEdit and DotScan FastDoc Taskmaster Web OCR-S OCR-SR Legal Dict. Financial Dict. Medical Dict. Hebrew Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Hungarian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Icelandic Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Italian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Japanese Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Latvian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Lithuanian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Maltese Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Norwegian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Table 4 Hebrew through Norwegian continued\n\nLanguage OCR-A ICR-C ICR-P IBM Content Classification Admin/Install doc. Online Help Hebrew Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Hungarian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Icelandic Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Italian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Japanese Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Latvian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Lithuanian [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Maltese Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Norwegian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Back to top\n\nTable 5 Polish through Sami Southern\n\nLanguage Data Entry DotEdit and DotScan FastDoc Taskmaster Web OCR-S OCR-SR Legal Dict. Financial Dict. Medical Dict. Polish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Portuguese (Brazil) Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Portuguese (Portugal) Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Rhaeto-Romanic Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Romanian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Russian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Sami Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Sami Northern Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Sami Southern Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Table 5 Polish through Sami Southern continued\n\nLanguage OCR-A ICR-C ICR-P IBM Content Classification Admin/Install doc. Online Help Polish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Portuguese (Brazil) Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Portuguese (Portugal) Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Rhaeto-Romanic Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Romanian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Russian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Sami Sami Northern Sami Southern Back to top\n\nTable 6 Serbian through Turkish\n\nLanguage Data Entry DotEdit and DotScan FastDoc Taskmaster Web OCR-S OCR-SR Legal Dict. Financial Dict. Medical Dict. Serbian (Cyrillic)* Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Serbian (Latin) Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Slovak Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Slovenian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Spanish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Swahili Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] [/support/docview.wss?uid=swg27035841&aid=1] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Swedish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Turkish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] [/support/docview.wss?uid=swg27035841&aid=1] Table 6 Serbian through Turkish continued\n\nLanguage OCR-A ICR-C ICR-P IBM Content Classification Admin/Install doc. Online Help Serbian (Cyrillic)* [/support/docview.wss?uid=swg27035841&aid=1] Serbian (Latin) Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Slovak Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Slovenian Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Spanish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Swahili Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Swedish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Turkish Supported [http://www.ibm.com/i/v16/icons/confirm.gif] Supported [http://www.ibm.com/i/v16/icons/confirm.gif] *Important: Datacap Taskmaster Version 8.1.0 does not expose a user interface to select the Serbian Cyrillic recognition option, but support for Serbian (Cyrillic) is invoked through the implementation of actions in Datacap Studio. See the technical document, Setting the OCR/S recognition language to Serbian (Cyrillic) [http://www.ibm.com/support/docview.wss?&uid=swg27040327]. \n\nBack to top"
}
] |
DEV_Q299 | Netcool/Impact 6.1.1: Policy Custom Function not getting variable value
Netcool/Impact 6.1.1: Policy Custom Function not getting variable value
Custom Function call:
ProcessFunction(GotNodes[0].AlertKey);
of a result set acquired by GetByFilter:
GotNodes=GetByFilter(ObjServ_Alerts_DT, Node="'"+@Node+"'", False);
still fails to use the acquired variable even when there is a value for both GotNodes and GotNodes[0].AlertKey | Assigning the variable prior to the function call will ensure that the value is passed to the User Defined Function. | false | [
{
"filename": "swg21500040.txt",
"text": "Title: IBM User Defined Function not receiving provided variable - United States\n\nText:\nnetcool/impact; nci; netcool; impact; user; defined; user defined function; UDF; UserDefinedFunction; UserDefined; custom function; CustomFunction; function; sql; null; variable; value; call; error; exception; functioncall TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n A variable provided in a User Defined Function call is not received within the function action. \n\nSYMPTOM\nThe User Defined Function call is of the style: \n\n * \n * \n\n\nand MyResultSet was acquired in a previous GetBy - for example: \n\n * \n\n\nand this was proven to have received a result: \n\n * \n * \n * \n * \n * \n * \n * \n * \n * \n\n\nAny attempt to use that value in the User Defined Function will report a NULL style error if it is not able to handle a null value or just simply fail to produce the expected results. \n\nRESOLVING THE PROBLEM\nAssigning the variable prior to the function call will ensure that the value is passed to the User Defined Function. Using the above example we can rewrite this as: \n\n\n\n\n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n * \n\n\nThis is similar to the behaviour and work-around recorded in the TechNote \"Unsolicited SQL updates from User Defined Function\" [ link below], which was recorded as IZ67227: \"UNSOLICITED SQL UPDATE STATEMENT PRODUCED BY FUNCTION CALL WHEN LOOPING THROUGH GETBY* RESULT SET\" [ link below]. \nRELATED INFORMATION\n Unsolicited SQL updates from User Defined Function [http://www-01.ibm.com/support/docview.wss?uid=swg21421783]\nIZ67227 [http://www-01.ibm.com/support/docview.wss?uid=swg1IZ67227]"
}
] |
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