id
string | question
string | answer
string | is_impossible
bool | contexts
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|---|---|---|---|---|
DEV_Q300 | DB2 Non Reclaimable Storage .
We have tablespaces defined under DB2 9.5 that apparently are not able
to reclaim storage back to the OS, but does that mean DB2 cannot reuse
this space as well?
| to use the reclaimable storage feature, make sure to create the dms or automatic storage tablespaces in db2 version 9.7 or later example testcase on syscatspace dms tablespace which has reclaimable storage enabled | false | [
{
"filename": "swg21438047.txt",
"text": "Title: IBM SQL1763N error with Reason Code 11 while running \"Alter Tablespace\" command to reclaim unused storage space against DMS or automatic storage tablespaces. - United States\n\nText:\nSQL1763N; Alter Tablespace; reclaimable storage; DMS; Automatic storage table spaces; MON_GET_TABLESPACE; RECLAIMABLE_SPACE_ENABLED; SMS; DB2 Version 9.7; lower high water mark TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Receiving SQL1763N error with Reason Code 11 while running \"Alter Tablespace\" command to reclaim unused storage space against DMS or automatic storage tablespaces. \n\nSYMPTOM\nFollowing reasons apply: \n\n * If the DMS or automatic storage tablespaces are not created in DB2 Version 9.7 or later, as the \"Reclaimable Storage\" is not available in tablespaces created in earlier versions(V9.1/V9.5) of the DB2 product. \n * Trying to alter a SMS tablespace as this feature is not supported on SMS tablespaces. \n\n\nExample testcase on a TEMPSPACE1 SMS tablespace. \n\n * \n * \n * DB21034E The command was processed as an SQL statement because it was not a valid Command Line Processor command. During SQL processing it returned: SQL1763N Invalid ALTER TABLESPACE statement for table space \"TEMPSPACE1\" due to reason \"11\" SQLSTATE=429BC \n * \n \n\n\nDIAGNOSING THE PROBLEM\nMON_GET_TABLESPACE table function and RECLAIMABLE_SPACE_ENABLED monitor element can be used to identify whether the tablespace is enabled for reclaimable storage or not. Example: \ndb2 \"SELECT varchar(tbsp_name, 30) as tbsp_name, tbsp_type, RECLAIMABLE_SPACE_ENABLED FROM TABLE(MON_GET_TABLESPACE('',-2))\" \n\n \n\nSnippet of the output: \n\n \n\nTBSP_NAME TBSP_TYPE RECLAIMABLE_SPACE_ENABLED\n----------------- ----------- -------------------------\nSYSCATSPACE DMS 1\nTEMPSPACE1 SMS 0\nUSERSPACE1 DMS 1 \n\nIf the RECLAIMABLE_SPACE_ENABLED monitor element returns a value of 1, then the tablespace is enabled for reclaimable storage. Otherwise, it returns a value of 0.\n\n\n\nRESOLVING THE PROBLEM\nTo use the reclaimable storage feature, make sure to create the DMS or automatic storage tablespaces in DB2 Version 9.7 or later. Example testcase on SYSCATSPACE DMS tablespace which has reclaimable storage enabled. \n\n \n\n * \n * \n * \n * \n * \n\n\nNote: \nTablespaces migrated from DB2 V9.1/V9.5 to V9.7 won't get upgraded directly to use the reclaimable storage feature. RELATED INFORMATION\n Reclaimable storage [http://publib.boulder.ibm.com/infocenter/db2luw/v9r7/index.jsp?topic=/com.ibm.db2.luw.admin.dbobj.doc/doc/c0055392.html]"
}
] |
DEV_Q301 | SPSS 24 License
Hi, Just restored my Mac from a back up. My license code stoped working. I get this message "Authorization in progress ... (-------------------------------------) Authorization failed.: You are not allowed to generate any more new licenses. End Of Transaction.
No additional authorizations are permitted on this code. For assistance go to www.ibm.com/planetwide and select your country in order to place a support case online or by phone. Please have your IBM Customer Number or purchase details available. "
Can you please help ? | - | true | [] |
DEV_Q302 | How can I export a private key from DataPower Gateway Appliance?
Is it possible to export a private key from DataPower Gateway Appliance? | HSM-enabled DataPower appliances support the export of private keys using the crypto-export command. For key export to work, various conditions must be met:
* HSMs must be initialized and in the same key sharing domain on exporting and importing machines
* The private key in question must be marked exportable at keygen time (see keygen's exportable option)
* HSMs on exporting and importing machines must share internal key-wrapping keys (see hsm-clone-kwk command). A key-wrapping key is a key that encrypts another key. | false | [
{
"filename": "swg21412061.txt",
"text": "Title: IBM How to export and import keys from an HSM-enabled IBM WebSphere DataPower SOA Appliance - United States\n\nText:\n TECHNOTE (FAQ)\n\nQUESTION\n How do I export and import private keys between the same or different Hardware Security Module (HSM) enabled IBM WebSphere DataPower SOA Appliance? \n\nANSWER\nHSM-enabled DataPower appliances support the export of private keys using the crypto-export command. For key export to work, various conditions must be met: \n\n * HSMs must be initialized and in the same key sharing domain on exporting and importing machines \n * The private key in question must be marked exportable at keygen time (see keygen's exportable option) \n * HSMs on exporting and importing machines must share internal key-wrapping keys (see hsm-clone-kwk command). A key-wrapping key is a key that encrypts another key.\n\n\nEach HSM has a special key inside of it, the key-wrapping key, that is used to encrypt exported private keys (and to decrypt imported private keys). If the goal is to restore exported keys to the same appliance, then you don't need to worry about hsm-clone-kwk, red keys, or the hsm-domain parameter. That is because the key-wrapping key at import time will already match the key-wrapping key at export time (since the HSM device is the same). If the goal is to move exported keys from one appliance to another one, then all of the steps in this section must be followed :- \n\nFirst, the two HSMs in question must be both be initialized and in the same key sharing domain. This means that they must both be initialized in the same mode (both in Security Level 2 or both in Security Level 3). In Security Level 2 mode, they must have used the same hsm-domain parameter during hsm-reinit (this parameter has a default value that is the same on all appliances). In Security Level 3 mode, they must have used the same red PED key during hsm-reinit (and the second initialization must not have overwritten the key value from the first initialization). \n\nSecond, the key to be exported must be exportable. The exportability of keys is immutable. It is determined at keygen time, and it is controlled by that command's exportable parameter. If a key was created outside of the appliance (not using keygen), then it is always considered exportable. \n\nFinally, before the crypto-export crypto-import sequence, the key-wrapping keys must be synchronized using the hsm-clone-kwk command. This command must be run four times: once on the source HSM appliance (with the key-wrapping key you are copying), once on the destination HSM appliance, once again on the source HSM appliance, and once again on the destination HSM appliance. Each time the command is run, it will need the output file from the previous step (as the input to the current step) which must be moved manually (usually with the copy command). \n\nOnce all of this has been done, then private keys may move from system to system with crypto-export and crypto-import. \n\nNote that the non-HSM appliance can export keys immediately at keygen time, but never at a later time. \n\nFor additional information refer to the online Info Center [http://publib.boulder.ibm.com/infocenter/wsdatap/v3r8m2/index.jsp?topic=%2Fxi50%2Fwelcome.htm] and search for \"PIN entry device\".\n\nNote: You will need to sign into the documentation portal with your IBM Registration ID and password."
}
] |
DEV_Q303 | Why are the users unable to login to Web GUI 8.1 after I modify timeout to 2147483647 in security.xml file ?
I followed the Web GUI 8.1 reference guide here to switching off the session timeout
http://www-01.ibm.com/support/knowledgecenter/SSSHTQ_8.1.0/com.ibm.netcool_OMNIbus.doc_8.1.0/webtop/wip/task/web_adm_settimeout.html
After I edited /config/cells/JazzSMNode01Cell/security.xml file, modified timeout setting to 2147483647, users are not able to login anymore. | 1. On DASH server, navigate to <JazzSM Home>/profile/config/cells/JazzSMNode01Cell/applications/isc.ear/deployments/isc/isclite.war/WEB-INF
2. Take a backup of consoleProperties.xml
3. Open consoleProperties.xml in edit-mode.
4. Search for "LTPAFIX" and change the value from "true" to "false". | false | [
{
"filename": "swg21690658.txt",
"text": "Title: IBM Setting a big session time-out value in DASH causes session lock-out - United States\n\nText:\nDASHL2; session; time-out; timeout; cannot login; locked out ; 2147483647; security.xml TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Using a big value (2147483647) for the session timeout setting in DASH, to achieve the maximum time between timeouts, is causing users to be locked out completely. \n\nSYMPTOM\nAfter entering the user ID and password in the login page, and then pressing the \"continue\" button,\nthe login page does not change, stuck at \"processing\" and then returns to the login page again.\" \n\nAll users get essentially locked out completely from DASH sessions.\n\n\nCAUSE\nIn order to maximize the time between session timeouts, the customer is setting the timeout parameter in the security.xml file to 2147483647.\n\nThis timeout parameter used in the security.xml file is a WAS setting, but DASH is using a javascript call (settimeout), which causes a condition that prevents a login, if the timeout value is really big. \n\n\nNote: 2147483647 is the maximum positive value for a 32-bit signed binary integer in computing.\n\n\nRESOLVING THE PROBLEM\nThis condition that prevents logins can be averted by setting the custom property LTPAFIX in the consoleProperties.xml to \"false\". \n\n\nPlease follow this steps: \n\n1. On DASH server, navigate to <JazzSM Home>/profile/config/cells/JazzSMNode01Cell/applications/isc.ear/deployments/isc/isclite.war/WEB-INF \n\n \n2. Take a backup of consoleProperties.xml \n\n \n3. Open consoleProperties.xml in edit-mode. \n\n \n4. Search for \"LTPAFIX\" and change the value from \"true\" to \"false\". \n\n\nExample: \n\nBefore \n===== \n<consoleproperties:console-property id=\"LTPAFIX\" value=\"true\"/> \n</consoleproperties:ibm-portal-consoleproperties> \n\nAfter \n==== \n<consoleproperties:console-property id=\"LTPAFIX\" value=\"false\"/> \n</consoleproperties:ibm-portal-consoleproperties> \n\n5. Save the file. \n\n \n6. Restart DASH server."
}
] |
DEV_Q304 | Does IBM DataPower Gateway Appliance support the HTTP CONNECT method?
Does IBM DataPower Gateway Appliance support the HTTP CONNECT method for SSL proxy requests? | SSL Proxy requests will work using the CONNECT method for SSL Tunneling when using a Multi-Protocol Gateway when configuring in a User Agent's HTTP Proxy Policy.
The XML Firewall service is not designed to use the CONNECT method for SSL Tunneling. | false | [
{
"filename": "swg21612222.txt",
"text": "Title: IBM How to Proxy SSL request from DataPower to Remote Proxy Server? - United States\n\nText:\nForward Proxy XMLFW MPGW CONNECT TUNNEL TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n How to configure an IBM WebSphere DataPower SOA Appliance Service to proxy an SSL request to a remote proxy server using the CONNECT method for SSL tunneling? \n\nCAUSE\nMany common forward proxy servers expect requests in different formats depending on if they are proxying non-SSL or SSL requests.\n\nFor example, a non-SSL request to be proxied may come in the form of GET hostname:port/URI.\n\nFor SSL requests to be proxied, remote proxy servers are commonly configured to tunnel the request from the client to the backend server.\n\nIn the SSL request scenario, remote proxy servers will typically expect a CONNECT request and then tunnel the SSL request from the client to the backend server.\n\nUsers configuring DataPower may need a way to implement this CONNECT method for SSL tunneling to a remote Proxy Server.\n\n\n\n\nRESOLVING THE PROBLEM\nNon-SSL Proxy requests will work using either:\n\na) an XML Firewall when configuring in the HTTP Options tab, where the user can configure the Proxy Host and Port\n\nb) a Multi-Protocol Gateway when configuring an HTTP Proxy Policy in the User Agent\n\nSSL Proxy requests will work using the CONNECT method for SSL Tunneling when using a Multi-Protocol Gateway when configuring in a User Agent's HTTP Proxy Policy.\n\nThe XML Firewall service is not designed to use the CONNECT method for SSL Tunneling."
}
] |
DEV_Q305 | Cognos Analytics - Images not displayed in PDF/Excel, working in HTML
I've just completed an upgrade to Cognos Analytics 11.0.3. When running existing reports in HTML, the images are displayed but when I try to run them in PDF/Excel they are not. | Open up IIS 7.5
2. Click on the root folder of your Cognos installation (E.g. C1021GA) in the navigation pane on the left side
3. When the root folder is selected, double-click 'Authentication'
4. Ensure that anonymous access is enabled
5. Repeat steps 3 and 4 for the image folder and it's parent folder.
6. If the user is concerned about security, they may want to restrict the child-folders (E.g. cgi-bin) and change the authentication settings accordingly
7. Run the report in export as Excel 2007 and PDF | false | [
{
"filename": "swg21656263.txt",
"text": "Title: IBM How to troubleshoot images not appearing in PDF/Excel in Report Studio - United States\n\nText:\n TECHNOTE (TROUBLESHOOTING)\n\nPROBLEM(ABSTRACT)\n Unable to view images in reports in PDF/Excel output when using Report Studio/Workspace. \nHowever images are visible in HTML format when reports are run actively. \n\nSYMPTOM\nUnable to view images in reports in PDF/Excel output when using Report Studio/Workspace. \nHowever images are visible in HTML format when reports are run actively.\n\nThe PDF/Excel outputs will have a placeholder image. This will be in the form of an empty black box (PDF) or will be a missing pictures icon (Excel).\n\n\nCAUSE\nThere are a few common causes for this issue: \n\n 1. The permissions of the folder which contains the image, have not been configured correctly \n 2. The image is not within the directory which is specified \n 3. The directory where the image is meant to be stored, does not exist in the specified location\n\nDIAGNOSING THE PROBLEM\nTo find out the root cause of this problem, you will need to use tools that monitor and record all actions attempted against the Operating System Registry. \n\nIn THIS scenario the tool used was Process Monitor and the Web Server was IIS 7.5. \n\n \n\n 1. Download Process Monitor tool (Make sure you run it from the same machine Cognos is installed on) \n 2. Open up the report in Cognos Workspace \n 3. Load up Process Monitor \n 4. You will notice the current processes immediately being captured and displaying in the window. Press the Capture / Ctrl+E Icon (Magnifying Glass) to stop the capture of events. \n 5. Press the Clear / Ctrl+X icon (Eraser) to remove all the recorded entries. \n 6. Press the capture icon in process monitor \n 7. Export the report to Excel 2007/PDF \n 8. Save the file anywhere \n 9. Press the Capture icon again in process monitor to stop the capturing of events. \n 10. Press the Find Icon / Ctrl+F and type \"[Image Name]\" to make sure the filter image event was captured. \n 11. You should be able to see the reason why the image could not be saved under the 'Result' column.\n\n\nRESOLVING THE PROBLEM\nIf the image is found but cannot be accessed due to permission configuration issue: \n\n \n\n 1. Open up IIS 7.5 \n 2. Click on the root folder of your Cognos installation (E.g. C1021GA) in the navigation pane on the left side \n 3. When the root folder is selected, double-click 'Authentication' \n 4. Ensure that anonymous access is enabled \n 5. Repeat steps 3 and 4 for the image folder and it's parent folder. \n 6. If the user is concerned about security, they may want to restrict the child-folders (E.g. cgi-bin) and change the authentication settings accordingly \n 7. Run the report in export as Excel 2007 and PDF\n\n\nIf the image/ directory is not located: \n\nPlace the image/directory in the specified location \n\n\n\nCross reference information Segment Product Component Platform Version Edition Business Analytics Cognos Business Intelligence Cognos Workspace Windows 10.2.1, 10.2"
}
] |
DEV_Q306 | Unable to view batches in DotEdit
Hi all,
Is there any limitation to view batches in Dot Edit client application, because I am unable to see batches with QID more than 1119.
Also unable to see batches with status as "Pending".
| Backup the \Datacap\DotEdit\apps.ini file. If the file does not exist, create a new one or copy it from \Datacap\tmweb.net.
2. Open it in notepad.exe or other editor.
3. Find the app to be modified (for example [APT]). If it does not exist, create a new section with the application name listed between square brackets.
4. Add a new line containing BatchLimit=xxx, where xxx is the number of batches to be displayed.
5. Save the file. | false | [
{
"filename": "swg21642839.txt",
"text": "Title: IBM How do I adjust the number of batches that DotEdit displays in IBM Datacap Taskmaster Capture? - United States\n\nText:\nbatch; list TECHNOTE (FAQ)\n\nQUESTION\n I want to increase the number of batches that IBM Datacap DotEdit displays. It only displays 100 and there are more than 100 batches available. What needs to be done to increase the list? \n\nCAUSE\nThe default limit is 100 rows, but this number can be modified by editing the file \\Datacap\\DotEdit\\apps.ini file.\n\nANSWER\nPlease do the following: \n\n 1. Backup the \\Datacap\\DotEdit\\apps.ini file. If the file does not exist, create a new one or copy it from \\Datacap\\tmweb.net. \n 2. Open it in notepad.exe or other editor. \n 3. Find the app to be modified (for example [APT]). If it does not exist, create a new section with the application name listed between square brackets. \n 4. Add a new line containing BatchLimit=xxx, where xxx is the number of batches to be displayed. \n 5. Save the file.\n\n\nAdditional information: \n * For version 8.1, Fix Pack 1 or newer must be installed. \n * Increasing the number of batches displayed is known to cause a slowdown in perceived response time due to gathering and formatting of the batch list. \n * The optimum number will vary due to system conditions, infrastructure and user expectation. \n * The DotEdit batch list will be slower to display than the batch list in Taskmaster Web, due to architectural differences between the applications."
}
] |
DEV_Q307 | Help with Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 for HP NonStop Server (CVE-2017-3735)
I need to understand details regarding Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 for HP NonStop Server (CVE-2017-3735). What versions of the product are affected? | All versions of WebSphere MQ 5.3 and MQ 8 for HPE NonStop Server | false | [
{
"filename": "swg22014367.txt",
"text": "Title: IBM Security Bulletin: Vulnerabilities in OpenSSL affect WebSphere MQ 5.3 and MQ 8 for HPE NonStop Server (CVE-2017-3735) - United States\n\nText:\n SECURITY BULLETIN\n\nSUMMARY\n IBM WebSphere MQ 5.3 and IBM MQ 8 for HPE NonStop have addressed a vulnerability in which OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error while parsing an IPAddressFamily extension in an X.509 certificate \n\nVULNERABILITY DETAILS\nCVEID: CVE-2017-3735 [http://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2017-3735]\nDESCRIPTION: OpenSSL could allow a remote attacker to obtain sensitive information, caused by an error while parsing an IPAddressFamily extension in an X.509 certificate. An attacker could exploit this vulnerability to trigger an out-of-bounds read, resulting in an incorrect text display of the certificate.\nCVSS Base Score: 4.3\nCVSS Temporal Score: See https://exchange.xforce.ibmcloud.com/vulnerabilities/131047 [https://exchange.xforce.ibmcloud.com/vulnerabilities/131047] for the current score\nCVSS Environmental Score*: Undefined\nCVSS Vector: (CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:L/I:N/A:N) \n\nAFFECTED PRODUCTS AND VERSIONS\nAll versions of WebSphere MQ 5.3 and MQ 8 for HPE NonStop Server\n\nREMEDIATION/FIXES\nFor MQ 5.3 \n\n * \n * \n * \n * \n * \n * \n * \n * \n * \n * https://www-945.ibm.com/support/fixcentral/swg/selectFixes?parent=ibm%7EWebSphere&product=ibm/WebSphere/WebSphere+MQ&release=5.3.1.14&platform=HP+NonStop&function=all\n * \n\nFor MQ 8 \n * \n\n * \n * here\n * \n\nWORKAROUNDS AND MITIGATIONS\nNone\n\nGET NOTIFIED ABOUT FUTURE SECURITY BULLETINS\n Subscribe to My Notifications [ http://www-01.ibm.com/software/support/einfo.html] to be notified of important product support alerts like this. \n\nREFERENCES\nComplete CVSS v3 Guide [http://www.first.org/cvss/user-guide] \nOn-line Calculator v3 [http://www.first.org/cvss/calculator/3.0] \n\nRELATED INFORMATION\nIBM Secure Engineering Web Portal [http://www.ibm.com/security/secure-engineering/bulletins.html] \nIBM Product Security Incident Response Blog [http://www.ibm.com/blogs/psirt] \n\n*The CVSS Environment Score is customer environment specific and will ultimately impact the Overall CVSS Score. Customers can evaluate the impact of this vulnerability in their environments by accessing the links in the Reference section of this Security Bulletin. \n\nDISCLAIMER\nAccording to the Forum of Incident Response and Security Teams (FIRST), the Common Vulnerability Scoring System (CVSS) is an \"industry open standard designed to convey vulnerability severity and help to determine urgency and priority of response.\" IBM PROVIDES THE CVSS SCORES \"AS IS\" WITHOUT WARRANTY OF ANY KIND, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMERS ARE RESPONSIBLE FOR ASSESSING THE IMPACT OF ANY ACTUAL OR POTENTIAL SECURITY VULNERABILITY."
}
] |
DEV_Q308 | Suppose I can well describe my problem and my symptoms - what is the best way to find a matching solution or a known code fix (APAR)?
Suppose I can well describe my problem and my symptoms - what is the best way to find a matching solution or a known code fix (APAR), in particular if I want to void opening a PMR. | - | true | [] |
DEV_Q309 | Help with Security Bulletin: Vulnerability in Diffie-Hellman ciphers known as Logjam affects WMB & IIB (CVE-2015-4000)
I need to understand details regarding Security Bulletin: Vulnerability in Diffie-Hellman ciphers known as Logjam affects IBM WebSphere Message Broker and IBM Integration Bus (CVE-2015-4000). This vulnerability is commonly referred to as "Logjam". Where can I find this information? | - | true | [] |
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